2000 Subaru Outback Tires & Wheels Problems

MY SUBARU OUTBACK 2000 WAS BROUGHT TO A SUBARU DEALER IN SIOUX FALLS, AFTER BATTERY DIED, AND THEY CHANGED ALTERNATOR AND BATTERY, AND THEN THEY ALSO STATED THAT BRAKE PAD NEEDED TO BE CHANGED, SO I AGREED AND THEY DID. IT WAS IN MID AUGUST 2009. SINCE THEN I DROVE THAT CAR BETWEEN SIOUX FALLS AND ROCHESTER MN, WHICH IS ABOUR 240 MILES ONE WAY OVER THE WEEKENDS. ON SEPT 20TH, WHEN WE WERE DRIVING BACK FROM SIOUX FALLS TO ROCHESTER, I NOTED SOME NOISE COMING BACK FROM THE LEFT REAF WHEEL, AND IT BECAME WORSE. EVENTUALLY THAT CAUSED VIBRATION, AND COULD NOT KEEP GOING. WE WENT OFF FROM HIGH WAY, AND CHECKED THE CAR, AND FOUND THAT THE WHEEL NAT WAS GONE, AND OTEHR NATS WERE ALL LOOSE. THE CAR WAS FIXED AT A LOCAL ROCHESTER REPAIR SHOP, AND I CALLED SUBARU DEALER IN SIOUX FALLS ABOUT THE INCIDENT. THEY SAID IT IS JUST A MATTER OF MILES I DROVE AFTER THE SERVICE, AND ALUMINIUM WHEEL CAN CAUSE THIS, SO THEY DO NOT FEEL THEY ARE RESPONSIBLE FOR THAT. IT WAS VERY DISSAPOITING CUSTOMER SERVICE, BECAUSE I WAS A FUN OF SUBARU. I REQUESTED THEM TO SEND ME A LETTER TO DESCRIBE WHY THEY CAME UP TO THE DECISION, BUT THEY IGNORED IT EVEN AFTER MY REPEATED REQUEST IN OCTOBER, AND UNTIL NOW, NOTHING WAS DONE. I CONTACTED SUBARU COMPANY, AND THEY CONTACTED THE DEALER, BUT THE DEALER STATED THAT MY VEHICLE TRAVELLED ALMOST 2000 MILES BEFORE THE PROBLEM WITH YOUR LUG NUTS STARTED. THE DEALER FEELS THAT THE CAR WOULD NOT HAVE LEFT THEIR SHOP IN AUGUST WITHOUT PROPERLY TIGHTENED LUG NUTS, BUT IF AN OVERSIGHT HAD OCCURRED, THAT I WOULD HAVE NOTICED THE LOOSENESS MUCH SOONER FROM THEIR OPINION, IN WHICH CASE THEY WOULD HAVE CORRECTED THE PROBLEM FOR ME. THIS SOUNDS ALMOST IT IS MY FAULT NOT REALIZING THEIR POOR PERFORMANCE IN THEIR JOB. THE DEALER FEELS AT THIS POINT THAT THEY ARE NOT REPOSNSIBLE FOR THIS CONCERN AND ARE UNWILLING TO COMPENSATE US FURTHER. IF THIS IS NOT THEIR RESPONSIBILITY AS A PROFESSIONAL TO REPAIR AUTOMOBILE, WHO CAN EXPECT A CAR DEALER TO REPAIR OUR CAR SAFELY?

DT: THE CALLER USED SPARE TIRE AND THE SIDEWALL BLEW OUT. TIRE HAD 110 MILES ON IT AT THE TIME. THE CALLER WAS GOING BETWEEN 60 AND 65 MPH. THE TIRE WAS FULL OF BLACK POWDER AND THE RUBBER WAS CRUMBLING. THE CALLER HEARD A RUMBLE, AND WHEN HE WAS TRYING TO PULL OVER TO SEE WHAT IT WAS ,THE TIRE BLEW OUT. TIRE WAS ONLY ON VEHICLE FOR A WEEK. MANUFACTURER TOLD THE CALLER TO GO TO DEALER AND THEY WOULD TAKE CARE OF THE TIRE. DEALER WOULD OFFER NO HELP. HOWEVER, MANUFACTURER DID PAY FOR TIRE. *AK *NM

MY SUBARU CAME STOCK WITH FIRESTONE WILDERNESS TIRES. WHEN THE FORD/FIRESTONE INCIDENT WAS HAPPENING, THE SUBARU WEBSITE POSTED A MESSAGE THAT THE TIRES USED ON THE SUBARU'S WERE NOT IN THE RECALL. THIS MORNING, I HAD A BLOW OUT THAT CAUSED ME TO SWERVE VIOLENTLY INTO THE #3 LANE CAUSING THE TRAFFIC TO SWERVE. WHEN I PULLED OVER AND INSPECTED THE TIRE, I NOTICED THAT THE SIDEWALL OF THE TIRE HAS DELAMINATED FROM THE REST OF THE TIRE. NO OTHER FOREIGN OBJECTS OR OTHER VISIBLE SIGNS CAN BE SEEN TO HAVE CAUSED THE BLOW OUT. IT'S PLAIN TO SEE THAT IT'S DEFINITELY A MANUFACTURERS DEFECT. I CONTACTED SUBARU AND THEY INSIST THAT THE TIRES THAT CAME ON THE VEHICLE ARE NOT A PART OF THE RECALL FROM FORD. AND THAT I SHOULD GO TO A SUBARU DEALER TO HAVE THEM INSPECT THE TIRE.*AK (TIRESIZE: 225 60/16)

THIS CAR COMES WITH FIRESTONE WILDERNESS TIRES MADE ESPECIALLY FOR THE OUTBACK. AT ONLY 24000 MILES, I HAD A BLOWOUT IN WHICH THE COMPLETE LEFT SIDE OF THE TIRE DISINTEGRATED. A FEW MONTHS AFTER I BOUGHT THE CAR AND HEARD OF THE TROUBLE WITH FIRESTONE TIRES, I CALLED THE DEALER WHO ASSURED ME THAT THESE TIRES WERE SAFE AND NOT ON THE RECALL LIST. WHEN THIS DANGEROUS INCIDENT HAPPENED TWO DAYS AGO, I WENT TO A LOCAL FIRESTONE DEALER WHO TOLD ME HE COULD NOT GET THESE WILDERNESS TIRES, AND DIDN'T EVEN HAVE THEM IN HIS COMPUTER. HE WANTED TO BLAME SUBARU FOR THE FAILURE. I CALLED BOTH MY SUBARU DEALER AND THE HEAD OFFICE IN GEORGIA (SPOKE WITH MANAGER KEVIN TRIPLETT), AND HE WANTED TO BLAME FIRESTONE. THESE TIRES ARE OBVIOUSLY DEFECTIVE, AS IT SIMPLY DISINTEGRATED UNDER NORMAL DRIVING CONDITIONS. I WILL BE HAPPY TO EMAIL YOU PICTURES OR TO SHOW YOU THE TIRE IN PERSON. AFTER WARNING BOTH FIRESTONE & SUBARU OF THIS DEFECTIVE PRODUCT, THEY WOULD ONLY AGREE TO PUT THE SAME PROBLEM TIRE ON MY CAR, AND I REFUSE TO PUT MY FAMILY'S LIFE IN JEOPARDY WITH A DEFECTIVE TIRE. *AK (TIRESIZE: 16)

PHOTOS OF THE TIRE DAMAGE ARE POSTED AT HTTP://WWW.SPEAKEASY.ORG/~DERVISH/FIRESTONE/FIRESTONE.HTML. I REPLACED ALL FOUR TIRES DESPITE THE SUBSTANTIAL TREAD LIFE REMAINING ON THE FIRESTONES. THE FIRESTONES WERE WELL-MAINTAINED: ROTATED, INFLATED, ETC.*AK (DOT NUMBER: W2X0W66070 TIRESIZE: P225/60R16)

TIRE COULD NOT BE BALANCED, TREAD FOUND TO BE SEPARATED. *AK (DOT NUMBER: W2X0W66070 TIRESIZE: P225/60R16)

TIRE SEAM BLEW OUT, IN A PERFECT CIRCUMFERENCE, ACCOMPANIED BY PROFUSE SMOKE. EXTREMELY DANGEROUS SITUATION SINCE I COULD NOT SEE WHAT WAS HAPPENING TO MY CAR DUE TO THE SMOKE. I THOUGHT I BLEW A GASKET. BROUGHT TIRE TO FIRESTONE DEALER, WHERE THEY DID A SOAP TEST. NO PUNCTURES WERE THERE EXCEPT THE COMPLETE BREAKDOWN OF THE SEAM ON THE OUTSIDE OF TIRE. THEY REPLACED IT, HOWEVER, THEY REPLACED IT WITH ANOTHERK WILDERNESS TIRE. IN THYE 28 YEARS OF DRIVING I HAVE HAD, I HAVE NEVER EXPERIENCED A BLOW OUT LIKE THIS, OR EVEN SEEN ONE. THE DEGREE OF SMOKE, AND PERFECT FAILURE OF THE SEAM POINT TO A PROBLEM WORTHY OF YOUR INVESTIGATION., PLEASE NOTIFY ME, IN KIND, OF THE PROCEDURE YOU WILL UNDER TAKE TO INSURE THAT THE THOUSANDS OF PEOPLE DRIVING THE NEW 2000 OUTBACK EQUIPED WITH THE WILDERNESS TIRES WILL BE SAFE FROM HARM. I BELIEVE WITH ALL MY HEART THAT THERE IS A SERIOUS PROBLEM HERE. THANK YOU FOR YOUR ASSISTANCE AND SUPPORT IN THIS MATTER. (DOT NUMBER: W 2XOW66 TIRESIZE: P225/60R16)

TIRE SEAM BLEW OUT IN PERFECT CIRCUMFERENCE ACCOMPANIED BY PROFUSE SMOKE. EXTREMELY DANGEROUS SITUATION SINCE I COULD NOT SEE WHAT WAS HAPPENING TO MY CAR DUE TO THE SMOKE. I THOUGHT I BLEW A GASKET. BROUGHT TIRE TO FIRESTONE DEALER WHERE THEY DID A SOAP TEST. NO PUNCTURES WERE THERE EXCEPT THE COMPLETE BREAKDOWN OF THE SEAM ON THE OUTSIDE OF THE TIRE. THEY REPLACED IT, HOWEVER THEY REPLACED IT WITH ANOTHER WILDERNESS TIRE. IN THE 28 YEARS OF DRIVING I HAVE HAD, I HAVE NEVER EXPERIENCED A BLOW OUT LIKE THIS OR EVEN SEEN ONE. THE DEGREE OF SMOKE AND PERFECT FAILURE OF THE SEAM POINT TO A PROBLEM WORTHY OF YOUR INVESTIGATION. PLEASE NOTIFY ME, IN KIND, OF THE PROCEDURE YOU WILL UNDER TAKE TO INSURE THAT THE THOUSANDS OF PEOPLE DRIVING THE NEW 2000 OUTBACK EQUIPPED WITH THE WILDERNESS TIRES WILL BE SAFE FROM HARM. I BELIEVE WITH ALL MY HEART THAT THERE IS A SERIOUS PROBLEM HERE. THANK YOU FOR YOUR ASSISTANCE AND SUPPORT IN THIS MATTER. *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734292

NO SUMMARY (DOT NUMBER: W2XOW66 TIRESIZE: P225/60R16)

I WAS GOING THE SPEED LIMIT OUTSIDE OF LA AND MY TIRE SHREDDED INTO 3 PERFECT PIECES. THERE IS A TINY HOLE IN THE TIRE BUT I HAVE ONLY SEEN A TIRE DETERIORATE SUCH AS THIS ON THE NEWS WITH THE CASES OF RECALLED TIRES. PLEASE TELL ME THAT THERE ARE MORE TIRES OUT THERE THAN MINE DOING THIS AND IT IS NOT JUST COINCIDENCE MY TIRE WAS MADE IN THE SAME PLANT AS ALL OF THE RECALLED TOO. JUNK....JUST JUNK I TELL YA. AND IF I HAD BEEN DRIVING AN EXPLORER I PROBABLY WOULD NOT BE HERE WRITTING YOU TODAY. *AK (DOT NUMBER: W2XO W66 TIRESIZE: 225/60R16)

WHEN I WENT TO CHANGE A TIRE THAT I HAVE BEEN NURSING A SLOW LEAK ON FOR A FEW WEEKS, I NOTICED THAT THERE WAS A NICE SMOOTH HALF CIRCLE IN THE COVERING ABOUT WHERE I THINK THE TIRE MEETS THE TREAD. IT APPEARED TO ME AS THE FIRST SIGN OF TREAD SEPARATION.*AK (DOT NUMBER: W2XOW66140 TIRESIZE: P22560R169)

RIGHT REAR TIRE HAD SUDDEN AND CATOSTROPHIC DISINTEGRATION OF SIDEWALL AT HIGHWAY SPEED WITHOUT HITTING ANY DEBRI. NO LOSS OF CONTROL BUT TOTAL LOSS OF TIRE. *AK( DOT NUMBER: TIRE SIZE: 225/60/16 )

WHILE DRIVING 20-25 MPH, THE RIGHT REAR FIRESTONE HT P225/60R16 (DOT UNKNOWN) TIRE EXPLODED. DRIVER WAS ABLE TO CONTROL AND STOP THE VEHICLE AFTER DRIVING THROUGH A FIELD. TEN MONTHS LATER, THE RIGHT FRONT FIRESTONE HT (DOT UNKNOWN) TIRE BLEW OUT. ON BOTH OCCASIONS, TIRE MERCHANT WOULD NOT REPLACE TIRE AND COULD NOT FIND CAUSE OF BLOWOUT. THE FIRST TIRE HAD LESS THAN 12,000 MILES AND THE SECOND TIRE HAD LESS THAN 21,O00 MILES. *TT

PE00020; ORGINIAL EQUIPMENT ON 2000, SUBARU, OUTBACK, TIRE SIZE P225R16. ALL FOUR TIRES HAVE CRACKS ALONG THE TREAD WHICH SEEMED THAT TREAD MAY SEPARATE. *AK FIRESTONE DEALER INDICATED THAT THE TIRES WERE NOT ON RECALL AND THE CRACKS OF THE TREADS WAS DUE TO BAD ALIGNMENT. *YH

I AM NOT SURE IF I HIT THE CENTER ISLAND AND BOTH TIRES BLEW OR BOTH TIRES BLEW AND I HIT THE CENTER ISLAND. IF I HIT THE CENTER ISLAND AND BOTH TIRES BLEW, THEN THERE IS A PROBLEM SINCE THIS IS AN OFF-THE-ROAD VEHICLE AND THE TIRES SHOULD NOT HAVE SUSTAINED ANY DAMAGE. IF THE TIRES BLEW, AND THEN I HIT THE ISLAND, THEN WE HAVE THE SAME PROBLEM AS THE OTHER FIRESTONE TIRES. EITHER WAY IS NOT GOOD. I LOST CONTROL OF THE VEHICLE TEMPORARILY, BUT WAS ABLE TO BRING IT TO A STOP WITHOUT SUSTAINING ANY BODY DAMAGE. ONLY THE WHEELS WERE DESTROYED ALONG WITH BOTH LEFT SIDE TIRES. I NOTIFIED MY INSURANCE COMPANY, STATE FARM, OF MY SUSPICIONS OF FIRESTONE TIRES AND ALSO THE DEALER. BUT, THIS SIZE WAS NOT INCLUDED ON THE RECALL. I BELIEVE THAT THERE IS SOMETHING WRONG. STATE FARM HAS TAKEN PICTURES OF THE TIRES THROUGH THE BODY SHOP. *AK( DOT NUMBER: TIRE SIZE: P22560697H )

TIRE BLEW OUT ON HIGHWAY CAUSING LOSS OF CONTROL OF VEHICLE. NO KNOWN OBJECTS HIT. ACCIDENT OCCURRED AFTER DRIVING FROM SOUTH CAROLINA TO VIRGINIA IN HOT WEATHER. TIRE WAS SHREDDED LEAVING LITTLE TIRE ON WHEEL. *AK( DOT NUMBER: TIRE SIZE: 225/60R16 )

AFTER PULLING OVER FROM DRIVING 65MPH AND THEN TAKING OFF AGAIN, DRIVER REALIZED THAT TREAD WAS TORN OFF THE FLAT TIRE. TIRE WAS REPLACED WITH ANOTHER OF THE SAME. *AK FIRESTONE WILDERNESS AT 225/60/R16 *MW

REAR LEFT TIRE BLEW OUT WHIE TRAVELLING DOWN RTE 95 S FROM NEW HAMPSHIRE. IT WAS A COOL, OVERCAST DAY (70-78:). TIRE SHREDDED AROUND THE RIM, NEARLY COMING OFF COMPLETELY. WE PAID FOR AND REPLACED THE TIRE WITH AN IDENTICAL ONE FROM FIRESTONE.( DOT NUMBER: TIRE SIZE: P225/60R16 )

I HAVE A 2000 SUBARU WHICH CAME EQUIPPED WITH FIRESTONE WILDERNESS TIRES. LAST WEEK WHILE DRIVING 65 MILES PER HOUR ONE OF THE FRONT TIRES COMPLETELY BLEW APART. LESS THAN 12,000 MILES ON IT. THE TIRE WAS COMPLETELY SHREDDED. I SAFELY STOPPED THE CAR. I DON'T HAVE A FIRESTONE DEALER IN MY AREA SO I CONTACTED THEM BY PHONE. THEY REFUSED TO REPLACE THE TIRE. I BELIEVE THE TIRE WAS DEFECTIVE. *AK( DOT NUMBER: TIRE SIZE: P225 60R16 )

I AM CONCERNED ABOUT THE SAFETY OF ALL WILDERNESS TIRES ON MY VEHICLE.( DOT NUMBER: ? TIRE SIZE: P22560R/16 )