2007 Subaru Outback Suspension Problems

The contact owns a 2007 Subaru Outback. The contact stated that while driving at an undisclosed speed, the vehicle went over a bump in the roadway and went sideways. The vehicle was taken to an independent mechanic and it was diagnosed that the rear stabilizer bar had detached. The vehicle was not repaired. The manufacturer was made aware of the failure and a complaint was filed. The failure mileage was 190,000.

VEHICLE WAS MOVING AT LESS THAN NORMAL SPEED, STRAIGHT HIGHWAY DRIVING THIS MORNING ON I-69, SOUTH OF LANSING, AND ON I-94, BETWEEN I-69 AND M131. ROAD HAD NO SNOW, BUT PATCHY ICE CONDITIONS. BACK OF VEHICLE WAS LOADED WITH SUITCASES AND TELESCOPE. DRIVER AND PASSENGERS FELT MULTIPLE, SLIPPAGE IN CONTROL OF VEHICLE = UNSAFE. OTHER VEHICLES DRIVING AT GREATER SPEEDS THAN OURS WERE NOT EXPERIENCING ISSUES. CONFIDENCE WAS LOST IN THE ABILITY TO MAINTAIN TRACTION. DRIVER FEEL WAS THAT TWO REAR TIRES WERE ALTERNATING WHICH TIRE HAD MORE AUTHORITY IN DIRECTIONAL CONTROL. FELT AS UNNERVING AS PRIOR DRIVER EXPERIENCE WITH BLOWING OUT THE REAR TIRE ON A GOLDWING MOTORCYCLE. DRIVER FOUND THIS ON INTERNET, AND IT DESCRIBES EXPERIENCE WE HAD TODAY: "SUMMARY OF THE GHOSTWALKING SYMPTOMS: IN WINTER DRIVING CONDITIONS AND ESPECIALLY ON ICE, SOME USA 2005-2009 OUTBACKS APPEAR TO HAVE A CHASSIS TUNING ISSUE WHERE THE REAR SUSPENSION OSCILLATES IN SUCH A WAY TO CAUSE REAR-STEER. THIS IS NOT FISHTAILING DUE TO USING TOO MUCH GAS, LIFTING OFF THE GAS MID-CORNER, OR HITTING THE BRAKES TOO ABRUPTLY. THIS CAN OCCUR DURING STRAIGHT LINE DRIVING AT MODERATE SPEEDS. ROAD FEEL AND HANDLING CONFIDENCE IS TOTALLY LOST WHEN THIS OCCURS. THE SYMPTOMS ARE NOT 100% REPRODUCIBLE AND SUBARU HAS NOT ACKNOWLEDGED THAT THERE IS ANY PROBLEM. SUBARU DID REVISE THE REAR WHEEL ALIGNMENT SPECIFICATIONS FOR THESE CARS IN 2007 DUE TO REAR TIRE WEAR COMPLAINTS. THE CHANGE TO ALIGNMENT SPEC TIGHTENS THE TOLERANCE FOR REAR TOE."

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THERE WAS A LOUD NOISE FROM THE REAR PASSENGER SIDE OF THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SHOCK SUPPORT WAS FRACTURED AND SEPARATED FROM THE VEHICLE. BILL MCBRIDE SUBARU (5105 U.S. AVE, PLATTSBURGH, NY 12901, (518) 561-7400) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

IN JUNE OF 2013 I TOOK MY CAR TO THE SUBARU DEALER FOR SERVICE AFTER NOTICING A BURNING SMELL. I WAS TOLD MY FRONT RIGHT AXLE WAS BROKEN. SEVEN MONTHS LATER (JANUARY 2014) I RETURNED TO THE DEALER WITH THE SAME COMPLAINT. THIS TIME THE LEFT AXLE AND LEFT WHEEL BEARING WERE BROKEN. TWO MONTHS LATER (MARCH 2014) I WAS BACK AT THE DEALER AND MY RIGHT AXLE AND RIGHT AXLE SEAL WERE BROKEN AGAIN. THAT IS THREE AXLES IN NINE MONTHS! THE ASSISTANT SERVICE MANAGER AT SUBARU TOLD ME THIS WAS NOT ABNORMAL; THAT THE CAR HAS A "DESIGN FLAW" WHERE THE AXLE BOOT SITS VERY CLOSE TO THE CATALYTIC CONVERTER SO IT HEATS UP, WHICH CAUSES THE AXLE TO CRACK AND BREAK. *TR

MY 2007 OUTBACK WITH LESS THAN 85,000 MILES ON IT HAS REQUIRED 2 WHEEL BEARINGS PREVIOUSLY. TODAY THE DEALERSHIP TOLD ME THAT IT NEEDED TWO MORE, REPLACING ONE THAT HAD LESS THAN 6 MONTHS ON IT. SUBARU EXTENDED THEIR WARRANTY COVERAGE FOR THE 2006 MODELS BECAUSE OF THE SAME ISSUE. FROM REVIEWING THE FORUMS IT SEEMS THIS PART IS PRONE TO EARLY FAILURE. I THINK IT SHOULD BE RECALLED AT WARRANTIED TO AT LEAST 100,000 MILES AS THEY DID WITH THE 2006 MODEL YEAR. *TR

OUR 2007 SUBARU OUTBACK FISHTAILS ALL OVER THE PLACE ON ICY ROADS THAT ALL OTHER VEHICLES SAFELY TRAVEL ON AT TWICE THE SPEED AS WE ARE ABLE TO DO IN OUR OUTBACK. THIS ISN'T THE DRIVER OR THE TIRES. THIS IS THE CAR. I HAVE NEVER EXPERIENCED THIS ISSUE WITH ANY OTHER CAR I HAVE EVER OWNED (HONDA CRV, SATURN SW2, 2WD GMC S-15, CHEVY CORSICA) AND I HAVE DRIVEN IN SIMILAR CONDITIONS MANY TIMES. IT IS MISERABLE AND FEELS VERY DANGEROUS WHEN YOU DON'T FEEL IN CONTROL OF YOUR VEHICLE AT 30 MPH ON ICY ROADS THAT EVERYONE ELSE IS TRAVELING 50-60 MPH ON. I'VE ONLY EXPERIENCED THE PROBLEM WHEN THE CAR IS FULLY LOADED. THE CAR FEELS EXTREMELY STABLE ON SNOWPACK AND DRY/WET PAVEMENT. BUT AS SOON AS ROADS HAVE SOME ICE ON THEM, THIS CAR BECOMES GARBAGE (JUST WHEN YOU NEED A CAR TO BE AT IT'S BEST). I HAVE WITNESSED THIS EVENT TWICE NOW IN LESS THAN 2 YEARS OF OWNERSHIP. ONCE IN CENTRAL ILLINOIS, AND ONCE IN NORTHERN COLORADO. THESE ARE ALSO THE ONLY TWO ICY ROAD CONDITIONS THAT THIS CAR HAS BEEN ON. I WOULD EXPECT THIS VEHICLE TO BEHAVE THIS SAME MISERABLE WAY EVERY TIME AS IT HAS EXHIBITED THIS CHARACTERISTIC 100% OF THE TIME ON ICY HIGHWAY ROADS. *TR

I OWN A 2007 SUBARU OUTBACK 2.5I WITH A MANUAL TRANSMISSION. THIS VEHICLE IS AN EARLY WARNING INDICATOR FOR BLACK ICE ON THE ROAD SURFACE. THE OUTBACK VEHICLE HAS A STABILITY CONTROL PROBLEM IN CERTAIN CONDITIONS. WHILE DRIVING AT CONSTANT SPEED (CONSTANT AND LOW THROTTLE POSITION) ON A FLAT ROAD, THE BACK END OF THE VEHICLE TENDS TO OSCILLATE FROM SIDE TO SIDE IN ICY CONDITIONS. THE VEHICLE FEELS LIKE IT IS GOING TO SPIN OUT, ALTHOUGH THAT HASNT HAPPENED TO ME YET. OTHER VEHICLES ON THE ROAD AT THE SAME TIME SEEM TO HAVE ADEQUATE TRACTION (2WD, AWD, 4WD). THE PROBLEM IS NOT TRACTION WHILE: 1) CORNERING UNDER SLIPPERY CONDITIONS, 2) HARD ACCELERATION ON ICE, OR 3) BRAKING ON ICE. ROAD CONDITIONS THAT I HAVE EXPERIENCED THE OSCILLATION ON ARE VERY THIN ICE (BLACK ICE). I SUSPECT THERE IS SOMETHING WRONG WITH THE REAR SUSPENSION DESIGN ON MY 05-09 OUTBACKS. THE PROBLEM IS MORE PREVALENT AND PRONOUNCED WHEN THE VEHICLE HAS OCCUPANTS IN THE REAR SEATS. THE STABILITY OF THIS VEHICLE SEEMS TO BE MARGINAL AND IT ONLY TAKES CERTAIN CONDITIONS (ROAD AND VEHICLE PARAMETERS) TO BE ON THE EDGE OF DISASTER. SUBARU RELEASED TECHNICAL SERVICE BULLETIN 05-36-07 WHICH ELIMINATED THE POSITIVE SIDE OF THE ORIGINAL TOE TOLERANCE FOR REAR TIRE ALIGNMENT. I THINK THE VEHICLE EXPERIENCES LARGE REAR TIRE TOE IN WHEN WEIGHT IS ADDED. I SUSPECT THIS LARGE REAR TIRE TOE IN WHEN WEIGHT IS ADDED CONTRIBUTES TO THE STABILITY PROBLEM IN ICY CONDITIONS I HAVE BRAND NEW (JAN 2010) HANKOOK IPIKE W409 STUDLESS WINTER TIRES. ITS NOT THE TIRES. THOSE WHO HAVE NOT EXPERIENCED THIS SITUATION NATURALLY RESPOND BY SAYING IT IS ICE, WHAT ARE YOUR EXPECTING, JUST SLOW DOWN. I HAVE LIVED IN COLORADO SINCE 1981 AND CONSIDER MYSELF A COMPETENT DRIVER IN ALL WEATHER CONDITIONS. WITHOUT A DOUBT, I WOULD ACTUALLY FEEL SAFER AND MORE IN CONTROL DRIVING MY 2WD MINIVAN (OR ANY OTHER CAR I HAVE OWNED) IN THESE CONDITIONS. I IMPLORE YOU TO RECALL THIS VEHICLE. IT IS UNSAFE.

2007 SUBARU OUTBACK 2.5I WITH SNOW TIRES (SNOW FLAKE SYMBOL). I FIRST NOTICED THE OCCURRENCE LAST YEAR WHEN DRIVING SLIGHTLY SNOWY ROADS IN COLORADO,. THE BACK END OF MY CAR WOULD WOBBLE SIDE TO SIDE AT A HIGH RATE -- PROBABLY 5 INCHES TO EACH SIDE. IT FELT AS IF THE CAR WAS SENDING POWER TO EACH WHEEL INDEPENDENTLY. THE FASTER I WOULD GO, THE MORE VIOLENTLY IT WOULD WOBBLE SIDE TO SIDE. I WAS SUDDENLY HAVING TO DRIVE 20MPH ON INTERSTATE 70, I WAS BEING PASSED BY LARGE SEMI- TRUCKS AND LITTLE MIATAS. SINCE THEN, I HAVE FELT THE WOBBLE ON GROOVED CONCRETE SURFACES, BUT MOSTLY ROADS THAT HAVE A LITTLE SNOW ON THEM, BUT I CAN STILL SEE THE ROAD SURFACE. ONE TIME, THE CAR WOBBLED SO VIOLENTLY THAT IT SWUNG INTO ANOTHER LANE. I'VE CONTACTED SUBARU AMERICA, BUT THEY HAVE BEEN VERY LITTLE HELP AND DO NOT SEEM TO TAKE IT SERIOUSLY. I KNOW SEVERAL OTHER 2005-08 SUBARU OUTBACK DRIVERS THAT THIS HAS HAPPENED TO. OUR BEST THEORY IS THAT THE SUSPENSION IS TOO SOFT AND WHEN IT GETS WEIGHTED DOWN (WITH TWO OR MORE PEOPLE IN THE CAR) IT CHANGES THE GEOMETRY OF THE SUSPENSION AND THE ALIGNMENT WITH SOME HOW PLAYS WITH THE REAR DIFFERENTIAL. *TR

2007 SUBARU OUTBACK 2.5I, 4 SNOW TIRES, 5MT. THIS HAS HAPPENED SEVERAL TIMES. WHEN DRIVING THE VEHICLE STRAIGHT (NO TURNS) ON SLIGHTLY ICY OR BLOWING SNOW ROADS, THE REAR END BEGINS TO WOBBLE APPROXIAMTLEY 3INCHES SIDE TO SIDE. I AM GIVING THE CAR LITTLE TO NO THROTTLE AND IT WILL STILL SWAY. THE SWAYING BECOMES MUCH WORSE WITH MORE WEIGHT IN THE CAR (1 FOOT SIDE TO SIDE). THE SWAYING IS SO BAD THAT I OFTEN HAVE TO DRIVE 15-20MPH SLOWER THAN GENERAL TRAFFIC. I HAVE HAD NEW TIRES PUT ON (SNOW TIRES) AND HAD THE CAR ALIGNED. IT STILL OCCURS. *TR

2007 SUBARU OUTBACK DOES NOT HANDLE PROPERLY ON ICY ROADS. THE AWD FAILS OR PULLS, CAUSING THE DRIVER TO LOSE CONTROL AT SPEEDS OVER 35-40MPH. OTHER 2WD CARS ON THE ROAD PASS AND HANDLE THE SAME CONDITIONS BETTER WITH NO APPEARANCE OF SLIDING. THIS HAS HAPPENED SEVERAL TIMES. WE HAVE ALSO REPLACED THE TIRES AND HAD TWO ALIGNMENTS IN THE PAST YEAR. THE PROBLEM PERSISTS WHENEVER WE ARE ON AN ICE PACKED ROAD, BUT DOES NOT PRESENT IN SNOW OR WHERE THE ROAD HAS BEEN TREATED WITH ADEQUATE MAG CHLORIDE. *TR