2010 Subaru Outback Complaint Log

CENTER CONSOLE COMPLETELY SHUTS DOWN. ONGOING- STILL AS OF 6/15/15 REPEATED SERVICING AND CONTACTS WITH DEALER AND SUBARU NATIONAL HAVE FAILED TO RESOLVE PROBLEM CONCERNED WHETHER OTHER PROBLEMS WILL OCCUR

2010 OUTBACK 3.6 R LIMITED STEERING VIBRATION. *TR

CAR DIES WHILE DRIVING AT A STEADY PACE, THEN SLOWING DOWN, ENGAGING THE CLUTCH AND LETTING THE CAR IDLE AT A LIGHT. HAS HAPPENED 4 TIMES IN 2 WEEKS. ONCE WAS WHILE DOWNSHIFTING TO 2ND GEAR TO COMPLETE A LEFT TURN. HAD ENOUGH SPEED TO COMPLETE THE TURN, BUT DID NOT HAVE STEERING OR BRAKING ASSIST. *TR

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH AND SLOWING DOWN A VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE VEHICLE CRASHED INTO THE LEFT REAR SIDE CAUSING THE LEFT REAR TIRE TO LOSE CONTACT WITH THE ROAD. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE, AND THEN SHE CONTINUED TO DRIVE TO HER DESTINATION PER THE POLICE OFFICER'S INSTRUCTIONS. A POLICE REPORT WAS FILED. THE DRIVER EXPERIENCED WHIPLASH AND THE PASSENGER HAD A NECK INJURY. THE VEHICLE WAS AT A COLLISION CENTER WHEN THE COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 5,000.

IT IS A MANUAL TRANSMISSION CAR. WHEN YOU RE DRIVING IN 3RD GEAR AND SHIFT DOWN TO 2ND TO MAKE A ROLLING RIGHT OR LEFT TURN THE CAR STALLS OUT. THE ONLY WAY YOU KNOW IT HAS SHUT ITSELF OFF IS THAT YOU HAVE NO POWER AND ALL THE IDIOT LIGHTS COME ON. IT ALSO HAPPENED WHEN I SHIFTED INTO 1ST COMING UP TO A STOP SIGN. THIS PROBLEM DIDN'T START UNTIL THE CAR WAS ABOUT 3 MONTHS OLD THEN IT STARTED TO DO IT WITHIN A MILE TO 2 MILES OF DRIVING AFTER IT HAD BEEN SITTING OVERNIGHT OR ALL DAY WHILE I WORKED. I TOOK IT BACK TO THE DEALER AFTER ABOUT 4 OR 5 TIMES OF IT HAPPENING. THEY CHECKED IT COULD NOT FIND ANYTHING WRONG. THEY CONTACTED THEIR CORPORATE HEADQUARTERS WHO SENT SOMEONE OUT TO LOOK AT IT AND PERFORMED A BUNCH OF TEST ON IT. THEY THEN FOUND OTHER CARS WITH THE SAME PROBLEM AND STARTED WORKING ON A FIX FOR THE CAR. THEY HAVE OFFERED TO SWAP CARS WITH ME WHICH WE ARE IN THE PROCESSES OF DOING. THEY HAVE ALSO INFORMED ME THEY NOW FEEL THEY HAVE A FIX FOR THIS CAR, BUT I AM LEARY TO TRY IT. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHEN DOWNSHIFTING FROM SECOND TO THIRD GEAR, THE VEHICLE WOULD STALL AND LOSE ALL POWER. THE POWER STEERING AND BRAKES WOULD BECOME INOPERABLE WHEN THE FAILURE OCCURRED.THE VECHILE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFOMRED, DURING WHICH THE VEHICLE CONTINUED TO FALL TO RPMS OF 300 UNTIL IT WOULD STALL. THE VEHICLE WAS LEFT IN THE DEALER'S POSSESSION FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE 900.

5 MONTHS AFTER THE CAR WAS PURCHASED NEW I STARTED USING THE AIR CONDITIONER. WITHIN THE FIRST WEEK AS I WAS SLOWING MAKE A RIGHT TURN INTO A PARKING LOT FROM THE STREET I ENGAGED THE CLUTCH TO SHIFT FROM 3RD GEAR TO SECOND AND THE CAR DIED AND I HAD NO POWER STEERING OR POWER BRAKES. I DIDN'T USE THE AIR CONDITIONER ALL THE TIME. TWO TIMES THE FOLLOWING WEEK THE SAME THING OCCURRED AGAIN, BOTH TIMES SLOWING DOWN AND ENGAGING THE CLUTCH AND DOWN SHIFTING. I TOOK THE VEHICLE IN TO HAVE IT LOOKED AT ON 6/2/10 AND THEY TESTED ALL THE SENSORS AND CHECKED IT ON THEIR COMPUTER AND THEY FOUND NO PROBLEMS AND ASKED THAT I KEEP A LOG OF EACH TIME IT HAPPENS AND IF I NOTICE ANY PATTERNS. I NOTICED THAT THE MAJORITY OF TIMES AS I WOULD ENGAGE THE CLUTCH TO DOWN SHIFT THE TACK WOULD DROP AND THE CAR WOULD SHUTTER AND THE TACK CAME BACK UP. THE TIMES WHEN THE TACK DROPPED AND THEN DIED IT DID NOT SHUTTER. THE PROBLEM ONLY HAPPENS WHEN THE AIR CONDITIONER IS ON. I THEN HAD A NEAR COLLISION SHIFTING FROM 4TH TO 3RD IN A BUSY T-INTERSECTION AND CALLED SERVICE THE NEXT MORNING, 6/10/10 AND SCHEDULED TO TAKE THE CAR IN ON 6/14/10 AND DID NOT USE THE AIR CONDITIONER AT ALL. THE SERVICE DEPARTMENT DUPLICATED THE PROBLEM AND HAD A SUBARU ENGINEER LOOK AT IT. THEY ERASED THE CAR'S MEMORY AND WILL HAVE A PROGRAM WRITTEN TO HOPEFULLY FIX THE PROBLEM. SINCE THE PROGRAM WILL NOT BE AVAILABLE FOR A LONG TIME THEY ARE GIVING ME THE CAR BACK TO DRIVE AND BELIEVE THAT SINCE THEY ERASED THE CAR'S MEMORY THAT MAY FIX THE PROBLEM. THEY BELIEVE IT MAY BE AN ELECTRICAL OR COMPUTER PROBLEM. *TR

LOW WEIGHT ADULT PASSENGERS (85 - 100 LBS) WILL NOT CAUSE THE PASSENGER AIRBAG TO ENGAGE. WARNING LIGHT DISPLAYS SHOWING AIRBAG IS DISABLED WHILE MY WIFE IS RIDING WITH ME. *TR

WE RECENTLY PURCHASED A 2010 SUBARU OUTBACK FOR IT'S SAFETY RATING. MY WIFE HAS BEEN IN TWO BAD ACCIDENTS AND NEEDED A CAR SHE FEELS SAFE IN. WE PURCHASED THIS CAR IN MARCH AND RECENTLY NOTICED THAT WHEN I AM DRIVING AND SHE IS IN THE PASSENGER SEAT THAT THE AIRBAG INDICATOR GOES ON AND OFF. SHE WEIGHS 125 POUNDS AND IS 5'3" TALL. WE CONTACTED THE DEALER AND ARE GETTING THE RUN AROUND. THEY SAY THERE IS NOTHING WRONG WITH IT. THEY TELL US THE SEAT BELT WORKS FINE AND NOT TO WORRY. I DIDN'T BUY THIS CAR FOR A SEAT BELT. I WANTED THE BEST SAFETY EQUIPMENT AND IF IT DOESN'T WORK, I DO NOT WANT THIS CAR. THIS NEEDS TO BE FIXED BEFORE A PASSENGER IS KILLED IN A WRECK. I WOULD RATHER THE AIRBAG IS ON ALL THE TIME. ON THE TOYOTA MY WIFE JUST WRECKED THERE WAS AN ON AND OFF SWITCH. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE PASSENGER AIR BAG OFF LIGHT WOULD ILLUMINATE WHEN THE SEAT WAS OCCUPIED. THE DEALER MADE REPAIRS TO THE AIR BAG COMPONENT AND THE BOTTOM OF THE PASSENGER SEAT WAS REPLACED. THE FAILURE PERSISTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2,700 AND THE CURRENT MILEAGE WAS 3,500.

RE: SUBARU OUTBACK 2010. PASSENGER FRONT AIRBAG. MY WIFE IS 5'5' AND 108LB. THE PASSENGER FRONT AIRBAG IS "DEACTIVATED" OR "ACTIVATED" BASED ON THE WEIGHT OF THE FRONT PASSENGER. WHEN MY WIFE IS IN THE PASSENGER SEAT, APPROXIMATELY 75% OF THE TIME, THE DASH INDICATES THE PASSENGER AIRBAG IS OFF, AND THIS IS IRREGARDLESS OF HER SITTING POSITION. I CALLED SUBARU DEALERSHIP AND THEY SAID IT WAS WORKING PROPERLY AND NOTHING COULD BE DONE. THEN I CALLED SUBARU AMERICA AND THE REPRESENTATIVE SAID THAT IS LIKELY WORKING PROPERLY AND SHE IS NEAR THE CUT-OFF IN WEIGHT TO SET OFF THE AIRBAG. THE RECOMMEND I BRING IT TO THE SUBARU DEALERSHIP TO INSPECT THAT IT IS INFACT WORKING PROPERLY. MY UNDERSTANDING IS THAT THE AIRBAG SHOULD BE DEPLOYED FOR ANY PERSON OVER 100LB AND 5'0'. SUBARU WOULD NOT RELEASE THE INFORMATION TO WHAT THEY SET THE AIRBAG WEIGHT LIMIT FOR ACTIVATION. THEY SAID THAT IF THE INSPECTION SHOWS THE SYSTEM IS WORKING PROPERLY THAT NOTHING FURTHER CAN BE DONE. 1) WHAT IS THE WEIGHT LIMIT RECOMMENDED FOR PASSENGER AIRBAG DEPLOYMENT? 2) IS SUBARU COMPLAINT WITH THIS SAFETY STANDARD? *TR

2010 SUBARU OUTBACK STEERING WHEEL SHAKING WHILE AT FREEWAY SPEEDS, NOT TIRES. SUBARU HAS INSTALLED A TSB AND IT DID NOT SOLVE THE PROBLEM. SUBARUOUTBACK.ORG HAS MANY THOUSANDS OF POSTS ON THIS ISSUE. *TR

2010 SUBARU OUTBACK 3.6R LIMITED, AUTOMATIC TRANSMISSION. UPON LEAVING FREEWAY FROM 50-60 MPH AND DECELERATING ON THE OFF RAMP TO APPROXIMATELY 5-15 MPH, THERE IS A DEFINITIVE SLAM AS THE TRANSMISSION DOWNSHIFTS TO 2ND OR 1ST GEAR. ALSO, WHEN DECELERATING FROM 30-60 MPH AND THEN APPLYING THE ACCELERATOR THERE IS A 1-2 SECOND DELAY BEFORE THE VEHICLE BEGINS TO ACCELERATE. THE VEHICLE THEN TENDS TO BUCK, OR ACCELERATE FASTER THAN INTENDED FROM THE ACCELERATOR BEING DEPRESSED FURTHER DUE TO NO INITIAL ACCELERATION. I TOOK THE VEHICLE TO THE DEALER WHO SAID THE VEHICLE "OPERATES AS DESIGNED", BUT RESET THE TRANSMISSION "MEMORY" ANYWAY SO IT WOULD "LEARN" HOW I DRIVE. THIS DID NOT IMPROVE PERFORMANCE. THIS ISSUE OCCURS EVERY TIME THE VEHICLE IS DRIVEN AT THE ABOVE STATED SPEEDS. *TR

I PURCHASED A 2010 SUBARU OUTBACK FROM IRA SUBARU IN DANVERS, MA IN JANUARY, 2010. SEVERAL WEEKS AGO, I DISCOVERED THE FRAME AROUND THE ENGINE WAS RUSTED. THIS CAR IS BRAND NEW. I RECENTLY BROUGHT THIS TO THE ATTENTION OF IRA SUBARU. THEY SAID IT'S FINE, AND IT JUST NEEDS TO BE TREATED WITH A SPECIAL SPRAY, AND THAT'S ALL THEY DID. IS THIS SAFE? WHY WAS MY 2010 SUBARU ALREADY RUSTING? THE CARS THAT WCVB TV IN BOSTON HIGHLIGHTED LAST NIGHT ALL SEEMED TO BE JAPANESE. PLEASE ADVISE. MY CAR HAS JUST 3,800 MILES ON IT. THANK YOU. *TR

STEERING IS VERY STIFF THEN LOOSENS AS IF YOU'VE HIT A PATCH OF ICE EVEN THOUGH THE ROAD IS DRY. *TR

MY 2010 OUTBACK HAS A STEERING WHEEL SHAKE THAT OCCURS AT HIGHWAY (65+) SPEEDS. THE WHEEL OSCILLATES FROM LEFT TO RIGHT AT HIGH FREQUENCY, MOVING ABOUT 1/8" EACH WAY. THERE HAVE BEEN 4 ATTEMPTS AT FIXING THE PROBLEM, BUT SUBARU HAS NOT RESOLVED THE ISSUE. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT FAILED TO TURN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30. UPDATED 5/5/15*CN THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON SPORADICALLY OR FAIL COMPLETELY WHEN SHE IS SITTING IN THE PASSENGER SEAT, DUE TO HER HEIGHT AND WEIGHT. THE DEALER NOTED IT WAS AN ISSUE, BUT NOTHING COULD BE DONE. UPDATED 05/12/15*JB

OUR 2010 3.6R OUTBACK ARRIVED IN APR. THE FIRST TIME THAT THE VEHICLE WAS TAKEN ON THE HIGHWAY, I NOTICED A PROMINENT HIGH FREQUENCY VIBRATION IN THE STEERING WHEEL. THERE IS ALSO UNUSUAL FEEDBACK IN THE STEERING WHEEL AT SLOWER SPEEDS THAT FEELS UNLIKE ANYTHING RELATED TO ROAD NOISE. I RESEARCHED THE "PROBLEM" ON THE INTERNET AND SEEN THAT THERE WERE MANY FORUMS IDENTIFYING THE SAME PROBLEM FOR 2010 OUTBACKS. I INFORMED OUR LOCAL SUBARU SERVICE DEPT. ABOUT THE VIBRATION AND MADE AN APPOINTMENT. A SUBARU SERVICE TECHNICIAN CONFIRMED THE VIBRATION DURING A TEST DRIVE AND RECOMMENDED A SPIN BALANCE. AFTER READING ALL THE COMPLAINTS AND PROPOSED "FIXES" ON THE INTERNET, I TOLD THEM THAT I WAS NOT CONFIDENT THAT A SPIN BALANCE WAS GOING TO BE SUCCESSFUL. I ASKED THE SERVICE DEPT. MANAGER IF THEY HAD BEEN INFORMED/AWARE OF THE ONGOING PROBLEMS AND SHE DENIED HAVING ANY PREVIOUS KNOWLEDGE OF STEERING VIBRATION ISSUES WITH ANY OUTBACKS. THE SPIN BALANCE ADDED A MULTITUDE OF STICK-ON WEIGHTS TO ALL FOUR WHEELS (SOME EXCEED 9 IN. IN LENGTH). THE INVOICE SAID THAT A FOLLOW-UP TEST DRIVE BY A TECHNICIAN PRODUCED NORMAL STEERING AS DESIGNED. A TEST DRIVE HOME FROM THE DEALERSHIP ON THE HIGHWAY AGAIN PRODUCED THE SAME HIGH FREQUENCY VIBRATION. I INFORMED THE SERVICE DEPT. IMMEDIATELY AND THE VEHICLE WAS AGAIN LEFT THERE THIS MORNING. I PRODUCED SEVERAL PAGES OF COMPLAINTS FOUND ON THE INTERNET IDENTIFYING THIS ISSUE. THEY MADE COPIES OF THEM AND TOLD ME THAT THEY WERE GOING TO CONTACT SOA FACTORY ENGINEERS. THE BOTTOM LINE IS THIS. THE VIBRATION IS PROMINENT ENOUGH TO CAUSE FATIGUE AND NUMBNESS IN THE HANDS ON EXTENDED DRIVES. THERE IS ALSO A CONCERN OF WHAT MAY FAIL AND CAUSE A LOSS OF STEERING OR VEHICLE CONTROL. THE FAULTY COMPONENT NEEDS TO BE IDENTIFIED AND THE ISSUE FIXED BY SOA IMMEDIATELY. SOA HAS TRIED A NUMBER OF FIXES WITHOUT SUCCESS (SPIN-BALANCE, FORCED BALANCE, ALIGNMENT, BACKLASH SPRING, WHEEL BEARING, STEERING PUMP, REPLACE OUT-OF-ROUND TIRES). *TR

MY HUSBAND HAS TRIED CONTACTING BOTH SUBARU NORTH AMERICAN CORPORATE OFFICE AND THE EASTERN REGIONAL OFFICE REGARDING THE SEVERAL RECALLS HE HAS RECEIVED ON HIS 2010 SUBARU OUTBACK. HE WENT TO THE TOP BECAUSE THE PEOPLE AT THE DEALERSHIP ARE - WELL - STUPID; AND HE HIS CONCERNED ABOUT THEIR ABILITY TO "FIX" THE CAR PROPERLY. HE ASKED THE DEALER ABOUT TSB'S AND WAS TOLD THERE WERE NONE; WHEN IN DEED THERE ARE FOUR (4). THE PEOPLE HE HAS CONTACTED ARE AT THE VICE PRESIDENT LEVEL OF MANAGEMENT. HE HAS ALSO TRIED TO SPEAK TO SOMEONE IN THE PRESIDENT'S (THOMAS DOLL) OFFICE. EVERYONE REFERS HIM TO AN 800 CUSTOMER SERVICE NUMBER. THE PEOPLE AT THIS NUMBER KNOW NOTHING ABOUT CARS; ALL THEY DO IS READ OFF WHAT IS EVER WRITTEN ON THEIR COMPUTER SCREEN. OF COURSE, SUBARU HAS NO PLANT MANUFACTURING PROBLEMS; THEIR PROBLEMS ARE ALL CAUSED BY THE COMPANIES THEY GET THEIR COMPONENTS FROM. MY HUSBAND DOES NOT WANT TO BE "PUT-OFF"; HE WANTS SOMEONE FROM SUBARU'S UPPER MANAGEMENT TO GIVE HIM A CALL RIGHT AWAY. *TR

2010 SUBARU OUTBACK 2.5I PREMIUM, PURCHASED 3/23/10. WHEN MY WIFE, WHO WEIGHS 130 POUNDS, SITS IN THE FRONT PASSENGER SEAT, MOST OF THE TIME THE AIRBAG LIGHT SAYS "OFF", ONLY OCCASIONALLY AND UNPREDICTABLY DOES IT SAY "ON". I HAVE HAD THE VEHICLE IN FOR SERVICE SEVERAL TIMES. THE SENSOR WAS RECALIBRATED, AND THE SEAT BOTTOM WAS REPLACED. BOTH THE DEALERSHIP AND SUBARU OF AMERICA SAY THE SYSTEM IS OPERATING AS DESIGNED. I SAY I PAID FOR AN AIRBAG THAT WORKS AND I WANT AN AIRBAG THAT WORKS. *TR

WHEN TRYING TO SPEED UP FROM A ROLLING STOP/YIELD THE CAR HESITATED TO SHIFT AND WOULD NOT GO FORWARD. THEN ALL OF A SUDDEN THE TRANSMISSION MADE A LOUD "CLUNK" AND QUICKLY SHOT FORWARD. THE PROBLEM AFFECTED MY ABILITY TO SAFELY MERGE INTO TRAFFIC. THIS HAS BEEN AN ON-GOING PROBLEM AND THE DEALER WILL NOT ADMIT THIS IS A DEFECT. *TR

STEERING WHEEL HAS CONSIDERABLE VIBRATION AT HIGHWAY SPEEDS OVER 60MPH. DURING PROLONGED DRIVING MY HANDS BECOME STRESSED DUE TO THE VIBRATION AND IT INHIBITS THE ABILITY TO DRIVE THE CAR SAFELY. THE CAR HAS ONLY 1200 MILES ON IT. SUBMITTED COMPLAINT TO SUBARU AND BBB.

STARTING FROM 1,700 MILES, THIS CAR STARTED DEVELOPING THE VIBRATION ON THE STEERING WHEEL. THIS VIBRATION/SHIMMY IS MORE PRONOUNCED ON HIGHWAY (>70MPH) BUT NOTICEABLE IN OTHER SPEEDS. I HAVE OWNED A COUPLE OF VEHICLES AND THIS KIND OF SHIMMY/VIBRATION HAS NEVER HAPPENED ON ANY CARS THAT I OWNED/DROVE. I AM 100% SURE IT IS NOT NORMAL ROAD FEEL AND IT DIDN'T HAPPEN DURING THE FIRST 1,700 MILES. ALSO, THE CAR DOESN'T TRACK STRAIGHT AND DRIFTS ON HIGHWAY. TWO ALIGNMENTS, TIRE BALANCING AND ROTATION HAVE BEEN DONE BUT THE VIBRATION AND DRIFTING PERSIST. I DEFINITELY CONSIDER THE STEERING WHEEL VIBRATION AND DRIFTING A SAFETY ISSUE SINCE IT TOTALLY ISOLATED THE ROAD FEEL ON HIGHWAY. ALSO, I JUST CAN'T SEEM TO HAVE A CONFIDENT CONTROL ON THE CAR DURING HIGHWAY DRIVING. RECENTLY I CAME ACROSS THE FOLLOWING FORUM FOR SUBARU OUTBACK OWNERS AND FOUND THIS IS A WIDESPREAD ISSUE FOR QUITE A FEW 2010 OUTBACKS. PLEASE REFER TO THE FOLLOWING THREAD. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=20843&PERPAGE=20&PAGENUMBER=1. *TR

STEERING SHAKE & SHIMMY

PURCHASED BRAND-NEW SUBARU OUTBACK-3.6 LIMITED IN LATE MARCH 2010. AT TIME OF DELIVERY (PRIOR TO SIGNING PAPERS), I NOTIFIED THE DEALER OF STEERING VIBRATION. THE DEALER ASSURED ME THAT THIS WAS DUE TO THE NEED FOR THE TIRES TO BREAK-IN AND TO CALL SERVICE IF IT CONTINUED. THE VEHICLE ONLY HAD 3 MILES ON DELIVERY. THE STEERING VIBRATION CONTINUED AND I RETURNED TO SERVICE FOR A "POTENTIAL SOLUTION" TO THE PROBLEM. UNFORTUNATELY, THIS DID NOT RESOLVE THE PROBLEM AND I WAS NOTIFIED BY THE SERVICE MANAGER AND SOA THAT IT MAY TAKE SEVERAL ATTEMPTS TO RESOLVE SINCE THEY DO NOT KNOW HOW TO FIX THE PROBLEM. THE VIBRATION CAN ACTUALLY BE FELT IN THE FLOOR AS A DRIVER OR PASSENGER. THE INTENSITY OF THE VIBRATION INCREASES IF YOU DRIVE OVER BUMPY ROADS. (ALMOST AS IF SOMETHING WAS LOOSE IN THE FRONT END) THE FREQUENCY OF THE VIBRATION INCREASES AT DIFFERENT SPEEDS AND IS NOT PREDICTABLE. WHAT CONCERNS ME MORE THAN THE VIBRATION IS THE OCCASIONAL PULL TO THE RIGHT. ALMOST FEELS LIKE I HIT A PATCH OF ICE AND NEED TO HOLD TIGHT TO THE STEERING TO AVOID AN ACCIDENT. WITH CONCERN FOR SAFETY, I NOW DRIVE WITH 2 HAND ON THE WHEEL AT ALL TIMES IN FEAR OF THE POTENTIAL FOR AN ACCIDENT. AT PRESENT, I AM AWAITING NOTICE FROM THE DEALER ON A "PART" TO ARRIVE FOR THE SECOND ROUND OF ATTEMPTS TO RESOLVE THE PROBLEM. *TR

WE PURCHASED OUR 2010 SUBARU OUTBACK IN DECEMBER 2009. BY SPRING OF 2010 I HAVE NOTICED THAT AT RANDOM TIMES I WILL TURN THE CAR ON AND MY INTERIOR LIGHTS WILL NOT WORK, MY HEATING/AC WILL BE BLASTING HOT AIR AT ME FROM THE DASH VENTS WHEN IT IS IN THE OFF POSITION, RADIO WILL NOT TURN ON AND CAN NOT SEE MY MILEAGE DISPLAY. ALSO AT RANDOM TIMES MY GAUGES WILL NOT REGISTER. I HAVE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP. EACH TIME THEY HAVE INFORMED ME THAT NOTHING IS WRONG WITH IT, THEY CAN NOT RECREATE IT AND TO NEXT TIME DRIVE IT THERE WHEN IT DOES IT SO THEY CAN SEE IT IN ACTION. EACH TIME IF I SHUT OFF THE CAR AND TURN IT BACK ON IT GOES BACK TO NORMAL. I HAVE ALSO HAD INSTANCES WHERE I HAVE FELT LIKE I WAS GOING TO STALL. I MUST SAY I AM EXTREMELY DISAPPOINTED IN THIS CAR. I WAS FINALLY IN A POSITION WHERE I COULD AFFORD ONE AND IT ENDS UP BEING WORSE THAT THE CRAPPY CAR I HAD IN COLLEGE. WE PURCHASED A SUBARU BECAUSE OF ITS REPUTATION FOR SERVICE AND SAFETY. I FELT MORE SAFE IN MY SATURN THAT I DO THIS CAR. IT DOES NOT HELP THAT THE DEALER SHIP LOOKS AT ME LIKE I'M NUTS WHEN I TAKE IT IN. I FEEL LIKE THEY DON'T WANT TO HONOR MY WARRANTY. NOW IT SUMMER 2012 AND IT IS DOING THIS SEVERAL TIMES A WEEK AND STILL I AM GETTING NO WHERE WITH THE COMPANY. WILL NEVER OWN ONE AGAIN. I SHOULD NOT BE LOOKING AT TRADING IN A 2 1/2 YEAR OLD $30000 CAR THIS SHOULD BE LASTING ME YEARS AND I AM AFRAID TO KEEP IT PAST THE EXTENDED WARRANTY PERIOD. *JS

I PURCHASED A SUBARU OUTBACK 2.5I PREMIUM (MANUAL TRANSMISSION) ON 03/15/2010 AND NOTICED MODERATE TO SEVERE STEERING WHEEL AND FRONT DRIVER'S SIDE WHEEL VIBRATION ABOVE 40MPH ON THE SECOND DAY. I SUBSEQUENTLY CHECKED TIRE PRESSURE ON ALL FOUR TIRES, GAVE THE CAR SOME TIME TO "BREAK IN", AND TESTED VARIOUS ROAD CONDITIONS AND SPEEDS TO DETERMINE IF THE PROBLEM IS MORE PRONOUNCED UNDER CERTAIN CONDITIONS. THE VIBRATION CAN BE FELT AT SPEEDS ABOVE 50MPH ON THE FRONT DRIVER AND PASSENGER SIDE FLOORS, SEATS, AND IN THE STEERING WHEEL, WITH THE INTENSITY INCREASING WITH SPEED, REGARDLESS OF ROAD SMOOTHNESS. AFTER THE CAR DIDN'T SELF-CORRECT, I SCHEDULED AN APPOINTMENT AT THE DEALERSHIP FOR 04/26/2010 TO DO AN INITIAL/ROUTINE CHECK OF THE CAR. THEY REBALANCED ALL FOUR TIRES AND SAID THAT SHOULD FIX IT, BUT ASKED THAT I ADVISE ANY FUTURE ISSUES. THE VIBRATION REMAINS, BUT AT SPEEDS ABOVE 60MPH (A MERE 10MPH INCREASE) FROM BOTH THE STEERING WHEEL AND TIRES, AND - AS BEFORE - IS INCREASINGLY NOTICEABLE AT HIGHER SPEEDS AND DURING RAIN/WET WEATHER. I CALLED THE DEALER AND HAVE SCHEDULED ANOTHER APPOINTMENT TO ADDRESS THIS VIBRATION ISSUE. I WILL POST A FOLLOW-UP ONCE THIS SERVICE IS COMPLETE. *TR

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED OUT OF THE DRIVEWAY, IT BEGAN TO SHAKE AND THEN STALLED. OTHER THAN THE SHAKING, THERE WAS NO PRIOR WARNING. THE DEALER REPLACED THE TRANSMISSION BUT THE FAILURE CONTINUED. THE CONTACT BELIEVED THE PROBLEM TO BE RELATED TO THE AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS APPROXIMATELY 12,000.

NO INJURIES OR ACCIDENTS BUT THE PASSENGER AIRBAG DOES NOT STAY ACTIVATED CONSISTENTLY IN MY 2010 SUBARU OUTBACK WHEN A FEMALE ADULXT PASSENGER WEIGHING APPROX 125 LBS SITS IN IT. I WAS TOLD BY SUBARU MECHANIC THAT THERE HAVE BEEN PROBLEMS WITH THIS SENSOR BUT THERE ARE NO RESET SPECS OR RECALL FOR THE SEAT FROM CORPORATE YET.

I HAVE 2 CARS, A 2002 CHEV. IMPALA AND A 2010 SUBARU OUTBACK. BOTH CARS HAVE AN AUTOMATIC ON HEADLIGHT FEATURE. THE HEADLIGHT SWITCH ON THE IMPALA IS ON THE DASHBOARD AND I HAVE NEVER TOUCHED IT IN THE 13 YEARS I HAVE THE CAR. IT WORKS PERFECTLY, WHEN THE LIGHT LEVEL IS LOW THE HEADLIGHTS COME ON. THE OUTBACK HAS THE HEADLIGHT SWITCH ON THE END OF THE TURN INDICATOR STALK. THE SWITCH HAS A NUMBER OF POSITIONS, THE FIRST 3 BEING HEADLIGHT AUTOMATIC ON, HEADLIGHT MANUAL ON AND PARKING LIGHTS ON. WHEN THE HEADLIGHTS ARE ON, EITHER ON THE AUTOMATIC ON OR HEADLIGHTS MANUAL ON POSITIONS AS WELL AS THE PARKING LIGHTS ON POSITION THERE IS AN INDICATOR LIGHT ON THE DASHBOARD AS WELL AS THE DASHBOARD LIGHTS ARE ON. WITH THE INDICATOR LIGHT ON THE DASHBOARD AND THE DASHBOARD LIGHTS ON YOU CANNOT TELL WHICH OF THE 3 POSITIONS THE SWITCH IS AT, ALL INDICATORS ARE THE SAME. MANY TIMES, INADVERTENTLY BECAUSE OF USING THE TURN SIGNAL STALK, THE HEADLIGHT SWITCH TURNS TO THE PARKING LIGHT POSITION AND I FIND MYSELF DRIVING WITH THE PARKING LIGHTS ON RATHER THAN THE HEADLIGHTS, A DANGEROUS SITUATION. THERE IS NO INDICATION ON THE DASHBOARD OF THIS DANGEROUS CONDITION. THE LIGHT INDICATOR BULB IS ON AND THE DASHBOARD LIGHTS ARE ON BUT THE HEADLIGHTS ARE OFF. AGAIN A DANGEROUS CONDITION. THE LIGHT SWITCH SHOULD BE RELOCATED FROM THE TURN SIGNAL STALK TO THE DASHBOARD OR THE LIGHT INDICATOR ON THE DASHBOARD SHOULD BE OFF WHEN IN THE PARKING LIGHT POSITION. *TR

1. NO EVENTS LEADING UP TO THE FAILURE AS IT IS A BRAND NEW CAR AND HAS BEEN EVIDENT FROM THE VERY BEGINNING. 2. STEERING WHEEL VIBRATES AT HIGHWAY SPEEDS BETWEEN 70 AND 75 MPH. IT OCCURS ALL THE TIME AT THOSE SPEEDS. CONSEQUENCES ARE THAT IT IS VERY DISTRACTING AND ALSO CAUSES NUMBNESS IN HAND AND ARM ON LONG TRIPS. 3. TIRES WERE BALANCED AND ROTATED BY DEALER, BUT PROBLEM WAS NOT RESOLVED. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2010 SUBARU OUTBACK PREMIUM 2.5I STEERING WHEEL VIBRATION ISSUES, AND ALSO VEHICLE FLOATS TO THE RIGHT AND LEFT. YOU SOMETIMES HAVE TO COUNTERSTEER. TODAY WAS TRAVELING IN STRAIGHT LINE, AND ALL OF A SUDDEN IT MOVED TO THE RIGHT SUDDENLY. ALMOST CAUSING AN ACCIDENT. ALOT OF SUBARU PEOPLE ARE HAVING THIS SAME PROBLEM. THINK WE NEED TO LOOK INTO THIS. [XXX] *TR

STEERING WHEEL VIBRATION/GRABBING AT SPEEDS STARTING AT 50MPH AND ABOVE. VIBRATION/GRABBING AND RELEASING IN TURNS FROM A STOPPED STARTING POSITION TO SUDDEN RELEASING. AT SPEEDS OF 50 MPH AND ABOVE CAR CAN AND WILL SUDDENLY DEVIATE LEFT OR RIGHT WITHOUT ANY STEERING INPUT TO 10-15* DEVIATION. *TR

I HAVE A NEW 2010 SUBARU OUTBACK THAT SEEMS TO BE A FINE AUTOMOBILE EXCEPT FOR ONE SAFETY-RELATED DEFECT. WE NOTICED SOON AFTER STARTING TO DRIVE THE OUTBACK THAT THE AIR BAG INDICATOR LIGHT SHOWED THAT THE PASSENGER SIDE AIR BAG STAYS OFF WHEN MY 140-POUND WIFE OR 135-POUND DAUGHTER RIDE IN THE PASSENGER SEAT. WE TOOK IT TO A DEALER WHO SAID THERE IS NO ADJUSTMENT THAT CAN BE MADE, BUT THEY RE-CALIBRATED THE AIRBAG ELECTRONICS TO SEE IF THAT HELPED. IT DID NOT. I TOOK THE CAR BACK TO THE SAME DEALER A COUPLE OF WEEKS LATER AND WAS AGAIN TOLD THAT THERE WAS NOTHING THAT COULD BE DONE TO MAKE THE PASSENGER AIRBAG WORK PROPERLY AND THAT THEY HAVE SEVERAL OF THE NEW OUTBACKS IN FOR THE SAME PROBLEM AND NOTHING CAN BE DONE TO FIX IT. JUST AS A TEST I TOOK MY WIFE OUT TO THE LOT AND HAD HER SIT IN THE PASSENGER SEAT OF ANOTHER OUTBACK TO SEE IF THAT ONE WORKED. IT DID NOT . I CONCLUDE THAT THERE IS A DESIGN FLAW IN THE AIRBAG SENSORS IN THE NEW OUTBACKS THAT KEEP THE PASSENGER AIRBAGS FROM TURNING ON WHEN 135 TO 140-POUND ADULTS SIT IN THE PASSENGER SEAT. *TR

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN DRIVING ON THE HIGHWAY AT 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE ALSO PULLED FROM LEFT TO THE RIGHT NO MATTER WHAT SPEED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AIR BAG OFF LIGHT WAS ALWAYS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE IT WAS AT THE TIME OF THE COMPLAINT, AWAITING A RESPONSE FROM THE MANUFACTURER. THIS VISIT WOULD BE THE FOURTH TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HAD BEEN KEPT FOR A LONG PERIOD OF TIME. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 10,000.

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 45 MPH, THE CONTACT OBSERVED THAT THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THAT THE AIR BAG WARNING INDICATOR OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SINCE THE PURCHASE DATE OF THE VEHICLE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

SINCE DELIVERY, CAR HAS HAD SLIGHT SHIMMY OF STEERING WHEEL AT MOST SPEEDS ESPECIALLY WHEN TURNING THE WHEEL. NOW STEERING WHEEL HAS DEVELOPED NOTICEABLE SHAKE ABOVE 60 MILES PER HOUR. DEALER SAYS CAR STEERING IS WORKING NORMALLY, POSSIBLY A TIRE ISSUE BUT I DISAGREE. I NOW SEE MANY OTHERS COMPLAIN OF SAME PROBLEM SO I AM REPORTING MINE AS WELL. *TR

MY 2010 SUBARU OUTBACK HAS A SHAKING/VIBRATION ISSUE, THIS ISSUE ONLY HAPPENS AT CERTAIN SPEEDS. IT SEEMS EARLY BUILD MODELS OF THE OUTBACK HAS THIS ISSUE. CHECK OUT THIS FORUM, AND YOU CAN SEE.. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=20843 SUBARU HAS PERFORMED THE FOLLOWING ACTIONS ON MY CAR, THEY HAVE ROAD FORCED BALANCED THE TIRES, AND THEY HAVE INSTALLED A HEAVIER SPRING IN THE STEERING WHEEL. DESPITE THIS BEING DONE, THE ISSUE REMAINS WITH MY OUTBACK. A SIMPLE TEST DRIVE IS ALL THAT IS REQUIRED TO SEE THE ISSUE. WHEN YOU HIT CERTAIN SPEEDS THE CAR WILL START TO VIBRATE, AND THE STEERING WHEEL STARTS TO SHAKE, IF YOU LET GO OF THE WHEEL, THE CAR IMMEDIATELY PULLS TO THE LEFT, NOT GOOD. SUBARU OF AMERICA AGREED TO BUY BACK MY CAR, IF THE SPRING FIX DID NOT SOLVE THE PROBLEM, IT DID NOT. BELOW IS THE EMAIL I RECEIVED FROM SOA. FROM: SUBARU OF AMERICA, INC. [MAILTO:CUSTDLRSERVICES@SUBARU.COM] SENT: THURSDAY, FEBRUARY 18, 2010 2:39 PM [XXX] AS A FOLLOW UP TO OUR CONVERSATION THIS AFTERNOON SHOULD THE SPRING SET THAT RAMSEY SUBARU IS INSTALLING ON YOUR 2010 SUBARU OUTBACK FAIL TO ADDRESS THE VIBRATION COMPLAINT SUBARU OF AMERICA WILL OFFER TO REPURCHASE YOUR VEHICLE AS A GESTURE OF GOODWILL. AFTER THE SPRING SET IS INSTALLED THE DEALERSHIP WILL TEST DRIVE THE VEHICLE TO DETERMINE IF THE ISSUE HAS OR HAS NOT BEEN RESOLVED. SINCERELY, SUBARU OF AMERICA, INC. *TR

VEHICLE HAS PROBLEM WITH THE STEERING SYSTEM. THERE IS A VIBRATION/STEERING WHEEL OSCILLATION AT SPEEDS ABOVE 65MPH. THE VEHICLE HAS HAD REPAIR ATTEMPTS MADE BY SUBARU DEALER, NONE WITH LASTING RESULTS. THE TIRES WERE ALSO REPLACED AT APPROX 12,000 MILES DUE TO CUPPING. SO FAR THE TSB'S ISSUED BY SUBARU TO DEAL WITH THIS PROBLEM HAVE NOT BEEN EFFECTIVE. *TR

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL. HE TOOK HIS FOOT OFF OF THE BRAKE PEDAL BEFORE REACHING A STOP SIGN AND ATTEMPTED TO ACCELERATE. THE VEHICLE MOMENTARILY HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 30 MPH WHENEVER HE ATTEMPTED TO ACCELERATE AFTER APPLYING THE BRAKES. HE ALSO STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH HE TOOK HIS FOOT OFF OF THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT BEGIN TO DECELERATE FOR APPROXIMATELY 4 SECONDS. THIS FAILURE ALSO RECURRED WHENEVER HE WAS DRIVING APPROXIMATELY 75 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE VEHICLE WAS MANUFACTURED TO OPERATE IN THAT MANNER. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 8,000.

STEERING WHEEL SHAKE THAT HAS NOT BEEN REPAIRABLE. THE SLIGHT VIBRATION CAN ALSO BE FELT IN THE CAR.

2010 SUBARU OUTBACK, 3750 MILES. TOOK TO THE DEALER WHEN RATTLING NOISE SEEM TO COME FROM INSTRUMENT CLUSTER. DEALER HAD IT FOR A WEEK. DEALER SERVICE ISOLATED THE NOISE AS COMING FROM SUBARU NEW TRANSMISSION. THEY CALLED THE COMPANY REP IN SOUTHERN CALIF. WHO INSTRUCTED THE DEALER TO PUT THE CAR BACK TOGETHER AND STATED THE PROBLEM IS KNOWN, AND NO FIX IS AVAILABLE. SINCE THAN I ALSO NOTICED THAT WHEN THE CAR IS ALMOST IN IDLE, CREEPING INTO PARKING SPOT, THE CAR JERKED FORWARD, AND WAS ABLE TO STOP IT BEFORE HITTING THE CAR NEXT TO ME TOO HARD. IT IS VERY DISTURBING TO ME AND I AM DRIVING THIS NEW CAR WITH VERY LITTLE CONFIDENCE NOW. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE HEADLIGHTS FAIL WHILE DRIVING WITHOUT WARNING. WHEN THE HE HEADLIGHTS ARE OPERATIVE, THEY POORLY PROJECT LIGHT ONTO THE ROAD-WAY. AS A CONSEQUENCE SHE CANNOT SEE SIGNS, PARKED VEHICLES AND PEDESTRIANS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE LOW BEAMS WERE HITTING THE BULBS FOR THE HEADLIGHTS. THE VEHICLE WILL BE REPAIRED AT THE DEALERS EXPENSE. THE FAILURE MILEAGE WAS 5. THE CURRENT MILEAGE WAS 396.

THE 2010 SUBARU OUTBACK EXHIBITS EXTREMELY POOR HANDLING AT HIGHWAY SPEEDS. WHEN TRAVELING AT NORMAL HIGHWAY SPEED, THE STEERING WHEEL VIBRATES, AND THE CAR FEELS LIKE IT'S AT ITS LIMIT. THE CAR ALSO TRACKS VERY POORLY WANTING TO WANDER TOWARDS THE SHOULDER, AND IS SEVERELY JOSTLED AROUND IN CROSSWINDS. WHEN IT ENCOUNTERS A STIFF CROSS WIND THE CAR MAKES A SUDDEN MOVE, AND THERE IS A LOSS OF ROAD FEEL WHEN THE WIND SUBSIDES AND THE CAR RETURNS TO NORMAL. THIS SENSATION CAUSES A POSSIBLE OVER CORRECTION BY THE DRIVER. MULTIPLE ATTEMPTS FOR REPAIR HAVE FAILED TO CORRECT THESE PROBLEMS. *TR

BRAND NEW 2010 SUBARU OUTBACK HAS A SHIMMY PROBLEM . THE STEERING WHEEL SHIMMIES AND WHEN MAKING A WIDE TURN, OFTEN THE STEERING FEELS LIKE YOU HIT AN ICE PATCH, EVEN THO THE ROAD IS DRY. SUBARU IS AND WAS AWARE OF THESE PROBLEMS BEFORE PRODUCTION, AND SOLD THEM ANYWAY. *TR

2010 SUBARU OUTBACK (LEGACY) FLOOR MAT BUNCHED UP, STICKING BETWEEN FIREWALL/CONSOLE AND GAS PEDAL. MAT DOES NOT STAY "HOOKED" ON RETAINING HOOKS. SECOND OCCURRENCE (SHIFTED TO NEUTRAL/STOPPED/ SHUT OFF ENGINE BOTH TIMES), I THREW THE MAT IN THE BACK, HAVEN'T USED IT SINCE. THESE TYPES OF "HOOKS" SHOULD BE INVESTIGATED ON ALL VEHICLES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NEW MODEL 2010 SUBARU OUTBACK ROOF RACK. THE MANUAL STATES IT IS UNSAFE TO TIE A LOAD DIRECTLY TO THE ROOF RACK AS IT MAY RESULT IN LOSS OF LOAD IF THIS IS TRUE -NOT EVERY ONE WILL BE AWARE OF THIS AND THERE WILL BE LOADS LOST. MORE SERIOUS - IT STATES ON PG 8-15 "DO NOT USE THE ROOF RAILS WHEN THE BARS ARE RESTORED". IN THE RESTORED POSITION THESE BARS LOOK LIKE MOST ROOF RACKS. THEY WILL BE USED TO CARRY LOADS. ONE END OF EACH BAR IS ONLY IN A PLASTIC HOLE WITH NO STRENGTH THERE IS NO DOUBT PEOPLE WILL BE UNAWARE AND LOADS WILL BE LOST ON THE HWY. *TR

MY WIFE AND I HAVE BEEN LOYAL SUBARU OWNERS FOR OVER TEN YEARS, BUT WE HAVE ENCOUNTERED TWO TROUBLING PROBLEMS WITHIN THE SAME YEAR. THE FIRST PROBLEM WAS EVENTUALLY TAKEN CARE OF BY SUBARU OF AMERICA AFTER SEVERAL MONTHS OF GOING TO DIFFERENT DEALERS TO RESOLVE THE PROBLEM. WE HAD A BAD TRANSMISSION WHICH FINALLY WAS RECOGNIZED AS THE PROBLEM AND IT NEEDED REPLACING BUT SUBARU OF AMERICA DECIDED IT WOULD BUY BACK THE 2009 SUBARU FORRESTER WHICH HAD THIS PROBLEM FROM THE DAY MY WIFE PURCHASED IT. WE WERE TOLD WE HAD TO BUY ANOTHER SUBARU BUT THIS WE THOUGHT WAS NO PROBLEM. MY WIFE CHOSE A 2010 OUTBACK AND WITHIN A COUPLE OF WEEKS THE NIGHTMARE STARTED ALL OVER AGAIN. WE THOUGHT HOW COULD THIS HAPPEN'WHAT ARE THE ODDS OF TWO CARS FROM SUBARU HAVING TRANSMISSION ISSUES. THE FIRST TIME WAS ONE THING BUT A SECOND TIME? THE TRANSMISSION IS ELECTRONIC BUT IT DOES NOT PERFORM PROPERLY. WE HAVE TAKEN IT TO THE DEALERSHIP A NUMBER OF TIMES HAVE BEEN TOLD IT IS OPERATING NORMALLY. WE KNOW THE TRANSMISSION IS NOT SUPPOSED TO SLAM INTO FIRST GEAR WHEN THE CAR COMES TO A STOP AFTER BEING ON THE HIGHWAY. THE PROBLEM IS WAY PAST ANNOYING AND WE NEED TO GET TO THE BOTTOM OF THIS. MY WIFE AND I HAVE BEEN MORE THAN PATIENT BUT ENOUGH IS ENOUGH. WE HAVE TEST DRIVEN OTHER MODELS OF THIS MAKE AND DO NOT EXPERIENCE THE TRANSMISSION ISSUE. MY WIFE DRIVES THE CAR MORE THAN ME SEEING AS IT IS HER CAR BUT SHE IS AT WITS END. WE ARE WAY PAST BEING PISSED OFF OR EXTREMELY ANGRY AND WANT SOMEONE FROM SUBARU OF AMERICA TO CHECK OUT THIS CAR. *TR

ENGINE ALMOST STALLS WHEN COMING TO A STOP OR (NOT AS OFTEN) ACCELERATING FROM A STOP. I HAVE SPOKEN WITH SUBARU TECHNICIANS AT TWO DEALERS AND BOTH ACKNOWLEDGE THAT THIS IS A NONE ISSUE WITH NO KNOWN FIX. THE FREQUENCY OF THE PROBLEM IS INCREASING ON MY CAR AND MAY BECOME DANGEROUS IF A SUDDEN ACCELERATION IS REQUIRED. *TR

AFTER DECELERATING TO APPROXIMATED 5-15 MPH AND THEN APPLYING THE ACCELERATOR THERE IS A 1-2 SECOND DELAY BEFORE THE VEHICLE BEGINS TO ACCELERATE. WHEN IT DOES IT TENDS TO BUCK OR ACCELERATE FASTER THAN INTENDED AS THE ACCELERATOR WAS DEPRESSED FURTHER AS THERE WAS NO ACCELERATION. DRIVING IN CITY TRAFFIC THAT HAS ALMOST RESULTED IN A ACCIDENT DOZENS OF TIMES. THERE HAVE BEEN TWO TSB'S ISSUED FOR THIS KNOWN PROBLEM ONE FOR THE ENGINE AND ONE FOR THE TRANSMISSION, NEITHER ONE OF WHICH HAS ADDRESSED THE ISSUE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS WHO STATE THAT THIS IS A KNOWN ISSUE AND THAT THERE IS NO KNOWN FIX. THIS ISSUE OCCURS EVERY TIME THE VEHICLE IS DRIVEN AT THE ABOVE STATED SPEEDS. *TR