2015 Subaru Outback Complaint Log

WINDSHIELD FOUND CRACKED UNEXPECTEDLY WHEN COMING OUT FROM A STORE. 6" CRACK GREW QUICKLY OVER 2 WEEKS, SPREADING ALL OVER THE PASSENGER SIDE IN A BRANCHED FORMATION ABOUT 2X1'. YESTERDAY, ANOTHER CRACK DEVELOPED IN FRONT OF THE DRIVER'S SIDE AND IS COMPROMISING VISIBILITY WITH A GLARE FROM THE CRACK AND GROWING QUICKLY AGAIN. REPLACEMENT WINDSHIELD IS BACK-ORDERED FOR SEVERAL WEEKS. HAVE BEEN WAITING ABOUT 1 MONTH NOW, DRIVING WITH AN UNSAFE/UNSIGHTLY BRAND NEW CAR, AND I'M OUT A $500 DEDUCTIBLE. GOING TO CONTACT SUBARU AS WELL, BUT THEY NEED MORE PRESSURE TO REPLACE AND REIMBURSE THIS SEEMINGLY COMMON PROBLEM WITH THIS BRAND NEW CAR. UPDATED 10/9/15 *LN.......UPDATED 10/19/15 *BF UPDATED 11/28/2017*CN

DRIVING HOME UPON TAKING DELIVERY, THE WINDSHIELD CRACKED, STARTING AT THE PASSENGER SIDE WIPER. WITHIN 20 MILES, THE CRACK WAS 24" LONG. WE DID NOT HIT ANYTHING. AFTER TWO DAYS OF FIGHTING WITH THE DEALER, THEY REPLACED THE WINDSHIELD. THREE DAYS AGO, WITH APPROX. 2000 MILES ON THE VEHICLE, IT CRACKED AGAIN. AGAIN, WE DID NOT HIT ANYTHING. THE DEALER WILL NOT REPLACE IT. THERE HAS TO BE AN ISSUE WITH THIS VEHICLE. I'M AN ENGINEER, AND HAVE BEEN DRIVING FOR 35 YEARS. I'VE NEVER EXPERIENCED ANYTHING LIKE THIS.

DROVE THROUGH A CONSTRUCTION ZONE ON A MILITARY BASE (30 MPH) AND PARKED AT THE BANK. NO NOISE INDICATION OF A ROCK HITTING THE WINDSHIELD. CAME OUT OF THE BANK AND THERE WAS A 6-8 INCH CRACK STARTING UNDER THE PASSENGER SIDE WIPERS, THAT EXTENDED FROM THE EDGE UP INTO THE PASSENGERS VIEW. DROVE THE CAR ANOTHER APPROXIMATELY 10 MINUTES TO GET HOME, CRACK BECAME 12-16 INCHES. PARKED THE CAR IN THE DRIVEWAY AND MARKED IT WITH A WINDOW MARKER. THE NEXT DAY THE CRACK WAS 3 INCHES LONGER....FROM SITTING IN THE DRIVEWAY?? EITHER WAY, HERE IT IS JULY AND STILL WAITING ON A NEW WINDSHIELD. CRACK EXTENDS HALFWAY UP AND INTO THE MIDDLE OF THE WINDSHIELD...AND THE CAR HAS NOT BEEN DRIVEN. IT HAS BEEN PARKED SINCE THE 19TH OF JUNE BUT THE CRACK IS STILL GETTING BIGGER.

MY WIFE WAS DRIVING TO WORK AND A STONE HIT THE WINDSHIELD. SHE CHECKED IT WHEN SHE GOT TO WORK AND SAID THERE WAS A SMALL CHIP. BY THE TIME SHE GOT HOME THE CHIP HAD BECOME A CRACK AND WAS ALMOST A FOOT LONG. WE HAVE LIMITED OUR USE OF THE VEHICLE BUT THE CRACK CONTINUES TO GROW AND IS NOW OVER TWO FEET LONG. SAFELITE HAS SAID THAT THE WINDSHIELD IS ON NATIONAL BACK ORDER. I HAVE HAD STONE CHIPS BEFORE AND THEY WERE EASY TO REPAIR AND DID NOT REQUIRE REPLACEMENT. MY MAIN CONCERN IS THAT I NOT HAVE TO PAY FOR ANOTHER WINDSHIELD IF THERE IS A DESIGN FLAW.

CAR WAS PARKED IN A PARKING LOT AWAY FROM TREES OR ANY OTHER VEGETATION. WAS GONE FROM CAR FOR APPROXIMATELY 10 MINUTES. UPON RETURN, THERE WAS A 12 INCH CRACK DESCENDING FROM UPPER RIGHT HAND CORNER OF WINDSHIELD. BY MORNING, AFTER HAVING BEEN PARKED INSIDE A LOCKED GARAGE, AND WITH LESS THAN 2 MORE MILES DRIVEN, CRACK HAD GROWN ANOTHER 12 INCHES (APPROXIMATELY.)

WHILE WASHING MY CAR, THE PASSENGER SIDE WIPER BLADE WAS EXTENDED AND RETRACTED INTO THE WINDSHIELD. I FINISHED BY DRYING THE CAR, INCLUDING THE WINDSHIELD, WITH A CHAMOIS CLOTH. NO DAMAGE WAS NOTICEABLE AT THAT TIME. AFTER DRIVING TO THE GROCERY STORE AND BACK HOME, NEVER GOING OVER 40 MPH, I LOOKED OVER AND NOTICED AN 18 INCH CRACK HAD DEVELOPED ON THE PASSENGER SIDE OF THE WINDSHIELD. CLOSE INSPECTION REVEALS A POSSIBLE VERY SMALL IMPACT MARK DIRECTLY UNDER ONE OF THE METAL BLADE RETENTION PIECES ON THE WIPER BLADE FRAME. THERE WERE NO ROCKS THAT HIT THE WINDSHIELD BETWEEN THE CAR WASH, THE GROCERY STORE, AND HOME. I WAS TOLD BY THE DEALERSHIP THAT I WOULD NEED TO PAY TO REPLACE IT, AND THAT I COULD JUST GET SAFELITE TO DO IT. SAFELITE ORDERED THE GLASS FOR ME AND CONFIRMED WHAT THE DEALERSHIP HAD SAID, THAT I WOULD HAVE TO WAIT INDEFINITELY FOR THE GLASS, AS IT IS ON BACK ORDER. THIS NO DOUBT IS DUE TO THE HIGH NUMBER OF FAILURES AS SEEN ON THIS WEBSITE AND ELSEWHERE ON THE INTERNET. THE LOCAL SAFELITE REPAIR SHOP EVEN HAD 5 SUBARU VEHICLES WITH REPLACEMENT GLASS ON ORDER. MY RESEARCH HAS UNCOVERED NUMEROUS CUSTOMERS WHO HAVE HAD TO REPLACE THE GLASS ON THESE 2015 VEHICLES MULTIPLE TIMES. IN MY 37 YEARS OF DRIVING, I HAVE HAD WINDSHIELD WIPER BLADES RETRACT AGAINST THE WINDSHIELD UNTOLD NUMBERS OF TIMES, AND THIS IS THE FIRST TIME IT HAS EVER CAUSED A FAILURE. I THINK SUBARU NEEDS TO INVESTIGATE THIS ISSUE, FIND OUT WHY IT IS OCCURRING, AND REIMBURSE THOSE CUSTOMERS WHO HAVE BEEN IMPACTED. THIS IS MY FIRST SUBARU. OTHER THAN THIS ISSUE, I LIKE THEIR PRODUCT VERY MUCH. MY CONTINUED ALLEGIANCE TO THEM WILL DEPEND ON HOW THEY HANDLE THIS ISSUE.

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. WHILE PARKED, THE VEHICLE DEVELOPED A CRACK IN THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,250.

THE 2015 SUBARU OUTBACK 2.5I LIMITED W EYESIGHT SYSTEM HAD BEEN PARKED ON A SURFACE PARKING LOT NEAR MARSHALL BWI AIRPORT FOR ABOUT 12 DAYS. THE PARKING BRAKE HAD BEEN APPLIED AT THE TIME OF ORIGINAL PARKING. THIS ELECTRONIC BRAKE COULD NOT BE DISENGAGED AFTER REPEATED STARTS OF THE CAR. BRAKES WERE APPARENTLY LOCKED. A TOW TRUCK WAS CALLED. THE CAR HAD TO BE MOVED WITH THE BRAKES ON TO GET IT OUT OF THE PARKING SPACE AND ON TO A FLATBED TOW TRUCK. THE DEALER FOUND THAT THE LEFT REAR WHEEL BRAKE WAS LOCKED IN POSITION. APPARENTLY THE OTHER THREE WHEELS WERE FREE TO MOVE. THE EYESIGHT SYSTEM MALFUNCTION LIGHT WAS ON THE DRIVERS SCREEN. THE SERVICE ADVISOR RECOMMENDED THAT THE PARKING BRAKE NOT BE APPLIED WHEN THE VEHICLE IS PARKED FOR A NUMBER DAYS, PARTICULARLY ON A FLAT SURFACE.

VEHICLE WAS PARKED OUTSIDE OVERNIGHT. IN THE MORNING A 12" S SHAPED CRACK HAD APPEARED IN THE PASSENGER SIDE OF THE WINDSHIELD. THERE WAS NO DETECTABLE PRIOR DAMAGE AND NO KNOWN IMPACT TO CAUSE THE CRACK. THE CRACK HAS CONTINUED TO GROW AND BRANCH. DEALER STATES THE WINDSHIELD FAILS THE "PEN TEST," I.E. THERE IS A TINY NICK AT ONE POINT OF THE CRACK WHICH, THEY SAY, PROVES THE CRACK IS DUE TO IMPACT DAMAGE. I BELIEVE THE CHIP APPEARED AFTER THE CRACK FORMED, BUT CANNOT PROVE THIS (NOR CAN THE DEALER PROVE THE OPPOSITE). ONLINE RESEARCH SUGGESTS THERE IS A DESIGN DEFECT IN 2015 SUBARU OUTBACK WINDSHIELDS, WHICH FAIL AT REMARKABLE RATE.

WE PURCHASED OUR 2015 OUTBACK JAN 2, 2015. WE WERE JUST GETTING ON THE FREEWAY LEAVING NEW ORLEANS WHEN WE HEARD A POP. WE ARE NOT SURE IF A STONE HIT IT OR NOT, BUT A STARBURST SMALLER THAN A DIME ALONG WITH ABOUT 6 INCH CRACK HAD OCCURRED ON THE LOWER PASSENGER AREA. THE CAR HAD BEEN PARKED IN THE SUN SO IT WAS REALLY HOT. NOW TWO DAYS LATER IT IS ABOUT 24 INCHES LONG AND IS ZAGGING ACROSS THE ENTIRE WINDSHIELD. WHEN WE CALLED OUR INSURANCE COMPANY WE WERE TOLD THAT THEIR VENDOR COULD NOT GET TO US FOR SEVERAL WEEKS. THEY REFERRED US TO A DIFFERENT VENDOR BUT THE WINDSHIELD IS NOT AVAILABLE FOR 3 WEEKS. THIS APPEARS TO BE A COMMON OCCURRENCE SO ADD ME TO THE LIST OF COMPLAINANTS.

I WAS WASHING THE WINDSHIELD, SO I RAISED THE WIPER ARMS LIKE MOST PEOPLE DO WHEN THEY WANT TO CLEAN THE ENTIRE WINDSHIELD. A SLIGHT BREEZE BLEW AND KNOCKED THE PASSENGER-SIDE WIPER DOWN ONTO THE GLASS CRACKING THE WINDSHIELD ON IMPACT. THE IMPACT CRACK THEN SPLIT UP AND TOWARD THE DRIVER'S-SIDE ABOUT 2 FEET IN LENGTH. I HAVE HAD NUMEROUS CARS OVER MY LIFETIME, AND A FALLING WIPER ARM HAS NEVER CRACKED MY WINDSHIELDS. UPON FURTHER RESEARCH ON THE WEB, I DISCOVERED SCORES OF STORIES OF FOLKS GOING ON THEIR THIRD OR FOURTH WINDSHIELD (ON A 2015 MODEL!!). I HAVE TO DRIVE AROUND IN AN UNSAFE MANNER BECAUSE SAFELITE CANNOT GET THE ORIGINAL PART FROM THE DEALER DUE TO THEM BEING BACKLOGGED. THE WINDSHIELDS ARE BACKLOGGED BECAUSE THEY KEEP CRACKING ON EVERYONE. NOW I'M SHORT $500 ON MY DEDUCTIBLE, AND I CAN JUST IMAGINE LIKE MOST OTHERS, I WILL BE SHORT $500 AGAIN IN THE NEAR FUTURE BECAUSE OF A FAULTY DESIGN. THE WINDSHIELD IS NOT SAFE ON THE ROAD FOR IMPACTS (ONE GUY SHUT HIS DOOR AND THE WINDSHIELD CRACKED...CRAZY!). PLEASE, GET THESE WINDSHIELDS OFF THE ROAD AND MAKE SUBARU DESIGN ANOTHER WINDSHIELD AND PAY TO REPLACE THEM ALL! THANK YOU!

UNINTENDED ACCELERATION. WHEN DRIVING AT LOW SPEEDS--WHAT WOULD TRADITIONALLY BE 1ST AND 2ND GEAR (THE CAR HAS A CONTINUALLY VARIABLE TRANSMISSION)--AND WHILE KEEPING CONSTANT PRESSURE ON THE GAS PEDAL, THE TRANSMISSION CHANGES THE ACCELERATION OF THE VEHICLE ON ITS OWN IN A PROCESS THAT FEELS LIKE IT CAN'T FIND THE RIGHT "GEAR", AND IT PROVIDES A "JERKING" FEELING (USUALLY ONLY A COUPLE OF "JERKS"). YET THE TRANSMISSION IS NOT JUST FINDING THE RIGHT GEAR FOR A SPECIFIC CONSTANT SPEED; AS IT SHIFTS AROUND, THE ACCELERATION CHANGES AND HAS, WITH CONSTANT PRESSURE ON THE PEDAL, ACCELERATED FASTER ON ITS OWN. I HAVE NEVER FELT LESS CONTROL OF A VEHICLE AS I HAVE WITH THIS ONE.

NEW 2015 SUBARU OUTBACK STEERING WANDERING LEFT AND RIGHT PREVENTING THE CAR FROM BEING STEERED STRAIGHT. WITHOUT CONSTANT DRIVER ATTENTION VEHICLE WANDERS ACROSS LANES OR OFF ROAD.

CRUISE CONTROL (CC) CAUSED WHAT I THOUGHT AT THE TIME OF THE INCIDENT WAS UNINTENDED ACCELERATION. OPERATION OF CC IS DIFFERENT FROM ANY CC I USED IN THE PAST. THE CC WAS ALREADY ENGAGED AND I WAS GOING ABOUT 40 MPH ON A HIGHWAY. I DECIDED TO INCREASE MY SPEED, SO I PRESSED THE 'SET +' BUTTON. AFTER A COUPLE OF SECONDS WHEN I REACHED 43 MPH, I RELEASED THE BUTTON. THE CAR CONTINUED TO ACCELERATE TO 70 MPH. LUCKILY THE HIGHWAY WAS EMPTY AND I WAS ABLE TO DISENGAGE THE CC. THE PROBLEM IS THAT THE CC 'SET +' (AND 'SET -') HAS 2 POSITIONS - PUSHING IT HALF WAY INCREASES YOUR SPEED LIKE A TRADITIONAL CC, AND PUSHING IT ALL THE WAY ACTUALLY INCREASES THE SET SPEED OF YOUR CC BY 5 MPH INCREMENTS. HENCE WHEN I THOUGHT I WAS JUST ACCELERATING TO 43 MPH, I WAS ACTUALLY SETTING THE CC SPEED TO 70 MPH. ONE OF THE OPTION PACKAGES WITH THE CAR ADDS THIS 5 MPH INCREMENT 'FEATURE'. THE QUICK REFERENCE GUIDE AND THE REGULAR MANUAL DO NOT MENTION THIS 'FEATURE' - IT IS ONLY MENTIONED IN ONE OF THE AUXILIARY MANUALS FOR THE OPTION PACKAGE. I THINK UNDER DIFFERENT CIRCUMSTANCES THAT THIS INCIDENT COULD HAVE TURNED OUT MUCH WORSE THAN IT DID. THE CC DOES NOT WORK LIKE TRADITIONAL CC, AND THE CONTROLS LOOK LIKE A TRADITIONAL CC.

DRIVING IN A HEAVY THUNDERSTORM, EYESIGHT AUTOMATICALLY WENT OFF BUT AUTOMATICALLY CAME BACK ON AS THE RAIN DIMINISHED. SO DID THE ADAPTIVE CRUISE CONTROL. THIS IS EXPECTED. HOWEVER, THE SRVD (BLIND SPOT MONITOR, ETC.) TOTALLY SHUT DOWN. THE CAR NO LONGER HAS WORKING BLIND SPOT MONITOR OR REAR BACK UP ALERT WARNING. CONTACTED DEALER SAID THAT THE RADAR IN THE REAR BUMPER SHUT DOWN. TWO WEEKS AND THE DEALER NOR SUBARU HAS NOT FOUND THE PART TO REPAIR THIS FEATURE. CAR WAS PURCHASED IN SEPT. 2014 NEW.

SPONTANEOUS CRACK STARTED IN THE MIDDLE OF THE WINDSHIELD RIGHT BEHIND THE REARVIEW MIRROR. THERE WAS NO DEBRIS THAT HIT THE WINDSHIELD. THE CRACK IS GROWING AND WE ARE TOLD THAT WARRANTY DOES NOT HANDLE WINDSHIELD CRACKS. WE HAVE TO PAY $250 INSURANCE DEDUCTIBLE AND THERE IS A 4-6 MONTH DELAY ON GETTING THE NEW GLASS BECAUSE OF BACKLOG...! THIS IS NOW A SAFETY ISSUE BECAUSE IT INHIBITS OUR VISIBILITY AND WHO KNOWS WHAT MAY HAPPEN IF THERE IS A CRASH OF ANY KIND!

AT 36,573 MILES 5/26/15 HAD TO REPLACE LEFT REAR WHEEL BEARING, AT 79,176 MILES 12/16/15 HAD TO REPLACE RIGHT REAR WHEEL BEARING, AT 94,957 MILES 4/1/16 HAD TO REPLACE LEFT REAR WHEEL BEARING. CAR BECOMES UNSAFE TO DRIVE WHEN WHEEL BEARING IS FAILING.

OUR SUBARU OUTBACK WAS IMPACTED BY A SMALL PEBBLE THAT CRACKED OUR WINDSHIELD. I PUT IN A CLAIM WITH OUR INSURANCE COMPANY IMMEDIATELY AND SETUP A REPLACEMENT WITH SAFELITE. GOT A CALL LATER INDICATING THAT THE PART IS NOT IN STOCK AND NEEDS TO BE ORDERED. THAT WAS 4 WEEKS AGO AT THIS POINT AND STILL NO INDICATION OF WHEN THIS WILL BE RESOLVED. THE CRACKS CONTINUE TO SPREAD AND NOW IS A SAFETY ISSUE SINCE THE CRACKS ARE IN THE DRIVER'S LINE OF SIGHT. I (AND I ASSUME MANY OTHER PEOPLE) HAVE TRIED CONTACTING SUBARU AND I FOR ONE AM NOT GETTING ANY RESPONSE FROM THEM ON THIS ISSUE THUS WE NEED TO CONTINUE DRIVING AN UNSAFE CAR DUE TO THE FACT WE DO NOT HAVE THE MONEY TO HAVE A RENTAL AND AGAIN BECAUSE NO ONE CAN PROVIDE AN ETA WE WOULDN'T KNOW HOW LONG WE'D NEED ONE ASSUMING WE COULD GET ONE. BASED ON WHAT I READ HERE THIS COULD HAPPEN AGAIN WITHIN A SHORT TIME ONCE WE DO GET THE WINDSHIELD REPLACED. SOME TYPE OF INVESTIGATION NEEDS TO BE CONDUCTED AND A RECALL ISSUED. I THINK THERE IS ENOUGH EVIDENCE TO SHOW THERE IS SOME KIND OF DEFECT WITH THE WINDSHIELDS OF THIS CAR AND WHEN SAFETY IS THREATENED, STEPS SHOULD BE TAKEN TO PROTECT US. I APOLOGIZE IF THIS DOESN'T FIT THE CRITERIA OF WHAT SHOULD BE POSTED HERE BUT NOT HAVING A REPLACEMENT WINDSHIELD IN A TIMELY FASHION IN ITSELF IS A SAFETY HAZARD.

TRAVELING FROM KANSAS CITY MO TO PHOENIX WINDSHIELD DEVELOPED CRACK WHILE DRIVING. WE WERE TRAVELING IN A LIGHT RAIN AND THERE WAS SOME VERY SMALL PEA GRAVEL BEING THROWN UP BY PASSING CARS ON THE OPPOSITE SIDE OF CAR. THE CRACK CENTERED OVER THE PASSENGER WIPER ABOUT 4 INCHES UPWARD. THERE WAS NO STAR FORMATION. I TOOK IT TO THE SUBARU DEALERSHIP IN CHANDLER AZ. I WAS TOLD BY THE GENERAL MANAGER THAT THERE WAS A BACK ORDER ON THE GLASS BUT TO WAIT UNTIL I RETURNED TO KANSAS CITY FOR REPAIR. DURING OUR DRIVE HOME I CALLED OUR INSURANCE, SUBARU (WHERE PURCHASED) AND GLASS COMPANY. I FOUND THAT GLASS ON MY OUTBACK WAS AT LEAST 6 WEEKS OUT. AFTER 6 WEEKS I WAS AGAIN TOLD THE GLASS REMAINS ON BACKORDER. IT WAS FINALLY REPLACED BY SAFELITE ON AUGUST 25TH. PLEASE LOOK INTO THIS. IS THERE SOME KIND OF DEFECT IN THE WINDSHIELD, INSTALLATION, OR FIT? THANKS

MY WINDSHIELD WIPERS STOPPED WORKING. I WAS DRIVING IN ATLANTA, GEORGIA ON 5/17/15 AT 4-7PM AND MY WINDSHIELD WIPERS DON'T WORK. I PULLED INTO A PARKING SPACE TO RESTART MY VEHICLE AND THE WIPERS STILL NOT WORK. I ENDED UP WAITING INSIDE MY OUTBACK FOR OVER TWO HOURS WAITING ON THE RAIN TO STOP. THIS IS RIDICULOUS! I BROUGHT THIS CAR BRAND NEW WITH 11 MILES ON IT AND AFTER DRIVING 900 MILES THE WINDSHIELD WIPERS ARE NOT WORKING.

WHILE CAR WASH PARKED IN DRIVEWAY BEING WASHED I NOTICED A CRACK IN THE PASSENGER SIDE FRONT WINDSHIELD .THE CRACK IS COMING FROM THE LOWER WINDSHIELD HEATER THEN GOES UP TOWARDS THE MIDDLE OF WINDSHIELD.STILL USING CAR AND THE CRACK IS PAST THE REAR VIEW MIRROR.TOLD BY DEALER SUBARU DOESN'T COVER GLASS BREAKAGE ADVISED HIM I WAS FOLLOWING UP WITH SUBARU TO PLEASE TAKE INFO AND PIC'S.HE SUGGESTED GOING THRU MY CAR INSURANCE BUT THERE ARE NO ROCK CHIPS OR CRACKS SO WHY SHOULD THEY PAY. HE ADVISED HE WOULD SHOW TO THE REP IN A FEW WEEKS ON HIS VISIT??. I PERSONALLY THINK A WINDSHIELD IS A SAFETY ISSUE AND THEY SHOULD MOVE ON IT NOW. WHILE RESEARCHING IT AND SEEING HOW THIS IS A COMMON ISSUE WITH OTHER PEOPLE I AM WONDERING ABOUT THE SAFETY OF THE CAR NOW. STARTED A CASE WITH SUBARU.

WAS DRIVING AND A SMALL ROCK HIT THE WINDSHIELD. I DIDN'T THINK ANY THING OF IT AT THE TIME. I PARKED CAR IN THE DRIVEWAY. WHEN I CAME OUT A COUPLE OF HOURS LATER THERE WAS A HUGE CRACK.

WE HAD THE SAME EXPERIENCE WITH OUR WINDSHIELD THAT OTHERS HAVE HAD -- SEE, EG, COMPLAINT # 10730819. ABOUT TWO WEEKS AFTER BUYING A NEW 2015 OUTBACK, WHILE DRIVING OUT OF OUR SOMEWHAT STEEPLY-ANGLED GARAGE, THE WINDSHIELD CRACKED. I SAW NO EVIDENCE OF A STONE HITTING THE WINDSHIELD AND THOUGHT THERE WAS A STRUCTURAL DEFECT. TOOK THE CAR TO OUR DEALER WHO DID A "PEN TEST" ON THE EXTERIOR OF THE WINDSHIELD. THE PEN TIP, INDEED, CAUGHT IN THE CRACK AND THE REPAIR PERSON SAID THAT INDICATED A ROCK HIT AND WE JUST HAD UNFORTUNATE LUCK. THE CRACK GREW QUICKLY, SNAKING AROUND THE WINDSHIELD, WHILE WE WAITED A FEW WEEKS FOR THE REPLACEMENT WINDSHIELD TO BECOME AVAILABLE VIA SAFELITE. BASED ON THIS AND OTHER COMMENT SITES, I'M CONCERNED ABOUT A REPEAT CRACK. ALSO, OF COURSE, WONDERING IF IT WAS REALLY JUST "BAD LUCK." OUR SUBARU DEALER'S SERVICE DEPARTMENT HAS BEEN NON-COMMUNICATIVE. I CONTACTED SUBARU CORPORATE WITH A COMPLAINT AND RECEIVED NO RESPONSE. DEEPLY DISAPPOINTED - AND WE'VE BEEN A "SUBARU FAMILY" FOR A LONG TIME.

HAD A SMALL STONE HIT THE WINDSHIELD AND SAW NOTHING AT THE TIME. ABOUT HALF HOUR LATER, WE SAW A CRACK IN THE LOWER PART OF THE WINDSHIELD, WHICH SPREAD QUICKLY ACROSS THE DRIVER'S SIDE. WAS TOLD BY THE GLASS REPLACEMENT COMPANY THAT THESE WINDSHIELDS WERE ON BACK ORDER AND HAD TO WAIT WEEKS FOR REPAIR. THEN ON AUGUST 22, 2015 WE HAD ANOTHER SMALL STONE HIT THE WINDSHIELD ON THE DRIVER'S SIDE. IT WAS SMALL AND NORMALLY WE WOULD HAVE BEEN ABLE TO GET THIS FIXED. BUT WE SAW IT START TO SPREAD AND THEN HEARD A LOUD POP AND SAW THE THING STAR OUT INTO SIX DIFFERENT DIRECTIONS QUICKLY. THESE STONES WERE NOT VERY LARGE AND I'VE NEVER HAD A WINDSHIELD REACT LIKE THE SUBARU. I'VE HAD LARGER STONES HIT OUR TOYOTA AND WAS ABLE TO GET A REPAIR PRIOR TO A WINDSHIELD BEING REPLACED. I BELIEVE THERE IS AN ISSUE IN THE MANUFACTURE OF THESE WINDSHIELDS. THESE ARE EXPENSIVE TO KEEP REPLACING AND I AM CONCERNED WITH SAFETY OF THESE WINDSHIELDS.

NAVIGATION SCREEN REFLECTS SUNLIGHT SO YOU CAN'T SEE IMPORTANT INFORMATION. MAP SHOWS ZIGZAG PATTERN. TRIED CHANGING CONTRAST, DIDN'T HELP. THIS IS A CONSTANT PROBLEM WHEN ON THE HIGHWAY. DEALERSHIP SAID THE NEW SUBARU NAVIGATION SCREEN IS FINE,I DON'T NEED A NEW CAR!

A SMALL OBJECT HIT THE PASSENGER SIDE LOWER PART OF THE WINDSHIELD. AT FIRST THERE WAS A SMALL STAR SHAPE MARK THAT I THOUGHT COULD BE FIXED. HOWEVER IT SPREAD QUICKLY. I WENT TO AMERICAN AUTO GLASS AND WAS TOLD THAT HE HAD MANY OF THESE WINDSHIELD ON BACK ORDER AND THAT THEY WERE ONLY MADE BY SUBARU. I WAITED FOR ABOUT 6 WEEKS AND STILL NO WINDSHIELD . I CALLED CUSTOMER SERVICE AT SUBARU AND FINALLY I RECEIVED A WINDSHIELD ABOUT 7 WEEKS AFTER IT CRACKED. THE MANAGER AT AMERICAN AUTO GLASS TOLD ME THAT HE HAS NEVER SEEN SO MANY CRACKED WINDSHIELDS IN A NEW MODEL CAR AND FELT THAT SUBARU HAD AN ISSUE. LAST WEEK ABOUT 2 MONTHS AFTER I HAD THE GLASS REPLACED I HAD ANOTHER CRACK AT ALMOST THE SAME PLACE AS THE FIRST CRACK. I CALLED SUBARU AND HAD IT INSPECTED BY SUBARU AND THEY SAID I NEEDED A NEW WINDSHIELD AND THAT IT WAS NOT COVERED UNDER WARRANTY. I THAN BROUGHT IT TO SAFELIGHT AUTO GLASS AND THEY WERE ABLE TO REPAIR IT. I FEEL THAT THERE IS A SAFETY ISSUE WITH THE WINDSHIELDS IN THE 2015 SUBARU OUTBACK AND THAT SUBARU NEEDS TO COME UP WITH A FIX. I WILL ALSO FOLLOW UP WITH CUSTOMER SERVICE AT SUBARU

WE WERE EXTREMELY HAPPY TO PURCHASE OUR FIRST SUBARU OUTBACK WITH THE NEW EYESIGHT TECHNOLOGY IN MID-MARCH. THE CAR WAS ALMOST 2 MONTHS OLD AND I HEARD SOMETHING HIT THE WINDSHIELD WHILE ON A HIGHWAY THAT I HAVE BEEN DRIVING ON FOR THE PAST 7 YEARS. I DID NOT NOTICE ANYTHING IMMEDIATELY. NINE HOURS LATER, I PICKED UP A PASSENGER WHO NOTICED A LARGE CRACK AT THE TOP OF THE WINDSHIELD (THE REARVIEW MIRROR WAS OBSTRUCTING MY VIEW OF THE CRACK) WHICH WAS ABOUT A FOOT LONG. OVER THE COURSE OF THE NEXT FEW DAYS, THE CRACK GOT LARGER AND EXTENDED INTO MY LINE OF SIGHT. AFTER SPEAKING TO THE INSURANCE COMPANY, THE WINDSHIELD WOULD BE COVERED, BUT IT WAS ON NATIONAL BACKORDER AND WOULD NOT BE AVAILABLE FOR 2-4 WEEKS. THE GLASS ARRIVED TWO WEEKS LATER AND MY WINDSHIELD WAS REPLACED. EXACTLY ONE WEEK AFTER THE WINDSHIELD WAS FIXED, I HEARD A LITTLE POP ON THE WINDOW WHILE DRIVING ON THE HIGHWAY. I LOOKED AROUND AND NOTICED I GOT ANOTHER CRACK ON THE WINDSHIELD. THIS TIME ON THE LOWER PART OF THE WINDSHIELD BETWEEN THE WIPER BLADES. THE CRACK STARTED OUT AROUND 3" LONG. A DAY LATER, THE CRACK GREW AN ADDITIONAL 5". I STARTED TO THINK THIS CAN'T BE NORMAL FOR A WINDSHIELD TO CRACK SO EASILY, AND AFTER READING ALL THE POSTS ON THIS SITE AND OTHERS, IT SEEMS THAT THIS IS A COMMON ISSUE FOR THE 2015 OUTBACKS.

I JUST BOUGHT A BRAND NEW 2015 SUBARU OUTBACK ON MARCH 18, 2015. I SEE ALREADY THAT THERE ARE NUMEROUS COMPLAINTS ALREADY ON THE SAFETY OF THE 2015 SUBARU OUTBACK WINDSHIELDS. I WAS DRIVING DOWN THE FREEWAY ON MAY 2, 2015 AND A VERY SMALL PEBBLE FLEW INTO THE WINDSHIELD AND I COULDN'T BELIEVE THAT SMALL A PEBBLE WOULD CRACK THE WINDSHIELD OVER 6 INCHES! I AM VERY UPSET. I PARKED THE CAR IN A RESTAURANT PARKING LOT THAT DAY AND WHEN I CAME OUT, THE CRACK HAD GROWN TO 12 INCHES BY ITSELF! MY RELATIVES WERE IN TOWN AND I COULDN'T DRIVE MY NEW VEHICLE ON A SHORT TRIP I WANTED TO TAKE THEM ON. OF COURSE THIS IS A SPECIAL ORDER ITEM SO I AM WAITING AND WAITING FOR IT TO BE REPLACED. CALLED SUBARU SERVICE DEPARTMENT AND THEY CLAIM NO KNOWLEDGE OF PROBLEMS WITH THE WINDSHIELDS (OF COURSE). I HAVE NO VEHICLE TO DRIVE BECAUSE I FEEL IT IS UNSAFE TO DRIVE AND HAVE BEEN INCONVENIENCED TO HAVE TO DRIVE MY OTHER OLDER VEHICLE. I DIDN'T WANT TO HAVE INSURANCE ALSO PAY FOR A RENTAL/REPLACEMENT VEHICLE AS WELL WHEN THIS IS A SUBARU PROBLEM AND A NATIONAL SAFETY PROBLEM WITH THIS VEHICLE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. IT IS NOW MAY 6TH AND I STILL HAVE NO NEW WINDSHIELD AND DON'T EXPECT ONE ANYTIME SOON. IT LOOKS LIKE THERE IS A GOOD POSSIBILITY THAT THE WINDSHIELD WILL CRACK AGAIN FROM ALL THE COMPLAINTS I AM READING ON THIS WEBSITE. WHEN WILL SOMEONE RECALL THIS WINDSHIELD? AFTER SOMEONE GETS KILLED? PLEASE RECALL THIS WINDSHIELD! *TR

WE STOPPED TO HAVE LUNCH AND 30 MINUTES LATER THE CAR BATTERY AS DEAD OR SO IT SEEMED AS IT WOULDN'T TURN OVER. WE HAD TO CALL HIGHWAY SAFETY TO COME AND HE JUMPED IT OFF. WE GOT SOME AN HOUR LATER AND THEN WE WENT TO OUR SON'S HOUSE FOR ANOTHER HOUR AND WHEN WE TRIED TO START IT AGAIN IT WAS DEAD. OUR SON SORTA ROCKED THE CAR FROM SIDE TO SIDE AND THEN IT WOULD CRANK. ON OUR WY HOME WE STOPPED AT THE GROCERY STORE AND GOT MILK AND THEN IT WAS DEAD AGAIN. A MAN JUMPED IT OFF AGAIN. NEXT DAY AS WE WERE TAKING THE CAR TO OUR SUBARU DEALER IT STARTED RIGHT UP. STILL WE TOOK IT ON IN TO OUR MIDLAND, TX DEALER AND THEY COULD FIND NOTHING WRONG! WE ARE ELDERLY 87 AND 83 AND CAN'T TAKE MUCH MORE OF THIS KIND OF TROUBLE. (NOTHING IS WRONG) WE SAT 3 HOURS IN THE SUN ON SAT AS WE WAITED FOR ROAD SIDE SERVICE. PLEASE HELP. *TR

SUBARU OUTBACK IS TWO MONTHS OLD AND DEVELOPED A CRACK IN THE WINDSHIELD, WHILE THE VEHICLE WAS PARKED. CRACK STARTED AT THE BOTTOM/CENTER OF THE WINDSHIELD AND WAS ROUGHLY EIGHT INCHES STRAIGHT UP. SUBARU ACCEPTS ZERO RESPONSIBILITY, SO I HAVE TO PAY FOR A NEW WINDSHIELD. I HAVE BEEN WAITING TWO WEEKS WITH NO WINDSHIELDS AVAILABLE. CRACK HAS GROWN TO ROUGHLY THIRTY INCHES AND A ZIG ZAG PATTERN NOW.

THIS IS A BRAND NEW SUBARU OUTLANDER WITH 850 MILES. THE WINDSHIELD GOT A SMALL CHIP, ABOUT 1MM IN SIZE NEAR THE VERY TOP. AS I WAS DRIVING ALONG THE WINDSHIELD STARTED TO CRACK FROM THE SMALL DING DOWN, APPROXIMATELY 1 FOOT IN LENGTH. THIS SHOULD NOT HAPPEN WITH NEW WINDSHIELD GLASS IN A NEW CAR. *TR

NOTICED A SMALL WINDSHIELD CRACK AND WAS TOLD IT COULDN'T BE REPAIRED. IT STAYED SMALL FOR A MONTH OR SO THEN SPREAD RAPIDLY WHEN WEATHER HEATED UP. I'VE HAD DINGS BEFORE IN PRIOR CARS' WINDSHIELDS, BUT NEVER A CRACK.

WE SENT A SIMILAR EMAIL TO SUBARU OF AMERICA JUNE 5. THEY HAVE BEEN RESPONSIVE...BUT WE STILL HAVE A CRACKED WINDSHIELD AND IT REMAINS A DRIVING DISTRACTION....WE PURCHASED OUR 2015 OUTBACK IN JANUARY FROM SUBARU OF LAS VEGAS. IN APRIL A WINDSHIELD CRACK APPEARED -WE DIDN'T SEE THE ROCK, SAW NO CHIP TO CAUSE IT BUT THE DEALER SAID HE COULD FEEL ONE, SO SORRY, NO WARRANTY, SO WE CLAIMED IT ON THE INSURANCE -REPLACED A FEW WEEKS AGO FOR THE $500 DEDUCTIBLE. CHANGED TO A $100 DEDUCTIBLE THE FIRST OF JUNE AND TWO DAYS LATER ANOTHER CRACK-INSTANT AND BIGGER. SAW THE ROCK THIS TIME. CLAIMED ON THE INSURANCE, AGAIN, BUT SAFELIGHT HAD TO CANCEL THE APPOINTMENT DUE TO A SHORTAGE OF SUBARU WINDSHIELDS -THE AFTERMARKET ONES ARE OUT, AND DEALER IS APPARENTLY HAVING TO RATION OUT THE OEMS!!! SO WE GET TO DRIVE WITH A GLARING, HAZARDOUS CRACK...I CHECKED ON THE INTERNET AND FOUND PAGES OF NEW SUBARU WINDSHIELD CRACK PROBLEMS SIMILAR TO OURS -SOME SEEMED TO INDICATE SOA HAD COVERED REPLACEMENT UNDER WARRANTY WHICH SHOULD HAVE HAPPENED THE FIRST TIME AS THERE TRULY WAS NO CHIP TO START THE CRACK. SUBARU NEEDS TO DO SOMETHING ABOUT THIS -MAYBE THICKER GLASS? MAYBE A RECALL? WE'VE DRIVEN SUBARU'S FOR MANY YEARS AND HAVE NOT HAD THIS TYPE OF PROBLEM. PLEASE ADVISE AS TO REPAIRS, REIMBURSEMENTS, ETC., AND WHAT YOU ARE DOING TO FIX THE PROBLEM FOR THE FUTURE -WE CANNOT BE REPLACING THE WINDSHIELD EVERY FEW MONTHS! NOW IT IS GOING ON THREE WEEKS AND NO WINDSHIELD, WHILE THE CRACK KEEPS GETTING BIGGER THANKS

MY WIFE AND I BOUGHT A NEW 2015 SUBARU OUTBACK IN POCATELLO, IDAHO. ON OUR MAIDEN VOYAGE HOME, 10 MILES FROM OUR HOME IN WYOMING THE WINDSHIELD DEVELOPED A CRACK ON THE PASSENGER SIDE. THE CRACK IMMEDIATELY SPREAD TO OVER 18 INCHES. SEVERAL WEEKS LATER WHILE WASHING THE CAR, THE CRACK RAN IN THE OPPOSITE DIRECTION ANOTHER 18 INCHES. I CONTACTED OUR GLASS SHOP AND WAS TOLD THAT THE AFTERMARKET DOESN'T HAVE WINDSHIELDS AVAILABLE FOR THE 2015 OUTBACK AT THIS TIME. I CONTACTED SAFELITE AND WAS TOLD THAT THE WINDSHIELD WOULD BE AVAILABLE IN SEVERAL DAYS. THE NIGHT BEFORE MY WIFE WAS SCHEDULED TO TAKE THE CAR IN FOR WINDSHIELD REPLACEMENT, SAFELITE CALLED ME AND TOLD ME THE WINDSHIELD WAS BACKORDERED FOR 3 MORE WEEKS AND THE COST WOULD BE 100.00 MORE THAN THE ORIGINAL QUOTE. I CANCELED THE ORDER AND CONTACTED A SUBARU DEALER WHO TOLD ME THE WINDSHIELD WAS ON NATIONAL BACK ORDER. I CONTACTED SUBARU CUSTOMER SERVICE AND WAS TOLD THEY WOULD EXPEDITE A NEW WINDSHIELD FOR US AND THAT IT SHOULD BE IN ON AUGUST 1ST. TODAY IS AUGUST 12TH, STILL NO WINDSHIELD. THE ORIGINAL CRACK HAPPENED WITHOUT EVER HEARING A ROCK HIT THE WINDSHIELD. SEVERAL DAYS AGO A SMALL ROCK HIT THE DRIVER SIDE OF THE WINDSHIELD CAUSING AN IMMEDIATE STAR CRACK THAT SPREAD TO A 24 INCH CRACK WITHIN MINUTES. THE CARS WINDSHIELD IS NOW OBSTRUCTED AND UNSAFE TO DRIVE. I AM REPORTING HERE AFTER READING ABOUT COUNTLESS WINDSHIELD FAILURES ON 2015 SUBARU OUTBACKS THAT SUGGEST SUBPAR GLASS OR A DEFECT IN THE STRUCTURAL INTEGRITY OF THE CHASSIS THAT IS CAUSING THE GLASS TO STRESS CRACK.

WE RECENTLY PURCHASED A NEW 2015 SUBARU 3.6 R OUTBACK (CURRENTLY LESS THAN 600 MILES) AND THE SRVD (BLIND SPOT & REAR CROSS TRAFFIC DETECTION) SYSTEM KEEPS MALFUNCTIONING. THIS HAPPENS WHEN THE VEHICLE IS STARTED AND DOES NOT GO AWAY WHEN DRIVING. A SMALL YELLOW " I " ICON DISPLAYS IN THE INSTRUMENT CLUSTER BUT IS EASY TO OVERLOOK SINCE THERE IS NO AUDIBLE WARNING. THE SYSTEM STARTS WORKING AGAIN IF THE CAR IS STOPPED, AND THE ENGINE IS TURNED OFF AND ON - UNTIL OF COURSE THE NEXT RANDOM FAILURE. THIS IS A CASE OF A "FALSE NEGATIVE" ERROR, BECAUSE THE THE SIDE BLIND-SPOT MIRRORS INDICATE THAT THE SIDES ARE CLEAR TO PASS, WHEN THEY MAY BE NOT. IT WOULD HAVE BEEN PREFERABLE WITH A "FALSE POSITIVE" ERROR, NAMELY THE SIDE BLIND-SPOT MIRRORS INDICATE THAT THE SIDES ARE NOT CLEAR TO PASS EVEN IF THEY ARE! WHAT IS TRULY ALARMING IS THAT THE DEALER WAS NOT ABLE TO REPLICATE THE PROBLEM CODES EVEN AFTER KEEPING THE CAR OVERNIGHT FOR FURTHER TEST DRIVES. SINCE MY FAMILY HAS COME TO RELY ON THIS SAFETY SYSTEM IT IS POTENTIALLY A VERY SERIOUS HAZARD. I HOPE SUBARU TAKES THIS MATTER SERIOUSLY AND (UNLIKE TOYOTA) ALERTS ALL THEIR CUSTOMERS IMMEDIATELY BEFORE IT IS TOO LATE, AND COMES UP WITH A FIX ASAP.

WINDSHIELD HIT BY PEBBLE ON FREEWAY, SMALL CHIP NOTED ON PARKING VEHICLE FOR THE NIGHT IN GARAGE. NEXT MORNING APPROXIMATE 9"VERTICAL CRACK ON WINDSHIELD WHILE DRIVING TO WORK, BY THE TIME I HAD DRIVEN VEHICLE 12 MILES CRACK GREW TO APPROXIMATELY 27 INCHES HORIZONTALLY ACROSS WINDSHIELD. AFTER TWO WEEKS OF DRIVING THERE ARE NOW COMPETING DUAL CRACKS EACH MEASURING IN EXCESS OF 30 INCHES HORIZONTALLY ACROSS THE WINDSHIELD. WITH OVER 45 YEARS OF SAFE DRIVING UNDER MY BELT I HAVE NEVER SEEN A WINDSHIELD PERFORM IN THIS MANNER. THIS MUST BE A SAFETY ISSUE, I HAVE A DIFFICULT TIME BELIEVING THIS IS NOT A ISSUE WITH EITHER THE STRUCTURAL INTEGRITY OF THE VEHICLE AND OR THE WINDSHIELD. WHAT IS THE NHTSA DOING TO INVESTIGATE THIS ISSUE AND INSURE OR SAFETY? I HAVE THE OLD WINDSHIELD IF THIS WILL HELP TO DETERMINE THE ISSUE.

WINDSHIELD HAS FAILED TWICE WITH NO IMPACTS. LATEST CRACK STARTED AFTER I CLOSED THE DRIVER DOOR...HEARD A POP, THEN WATCHED A CRACK RUN FROM THE UPPER RIGHT ACROSS THE DRIVER'S LINE OF SIGHT OVER THE COURSE OF A FEW SECONDS. THERE WAS NO IMPACT TO THE GLASS, WHICH HAD BEEN REPLACED LESS THAN 10 DAYS EARLIER, WHICH ALSO FAILED MYSTERIOUSLY.

TL* THE CONTACT OWNS A BRITAX ADVOCATE 70 G3 REARFACING INFANT SEAT, MODEL NUMBER 39BG81A. THE SEAT WAS MANUFACTURED IN OCTOBER OF 2013. THE SAFETY SEAT WAS BEING UTILIZED IN A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT THE HARNESS STRAPS FRACTURED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE LATCH STRAPS FRACTURED AND THE FOAM PADDING TO PROTECT THE CHILD FROM A SIDE IMPACT ALSO FRACTURED ON BOTH SIDES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE PURCHASE DATE WAS NOT AVAILABLE.

ON 4/19/2015 WAS DRIVING AT 40 MILES PER HOUR IN A HEAVY RAIN STORM (I-75) IN GEORGIA A CRACK DEVELOPED IN THE WINDSHIELD. WE COULD NOT IDENTIFY A SOURCE OF IMPACT TO THE WINDSHIELD. THE CRACK STARTED AT THE VERY BOTTOM CENTER OF THE WINDSHIELD. THE CRACK THEN SPLIT INTO A "Y" SHAPE AND CONTINUED OVER THE NEXT SEVERAL DAYS. WE TRIED TO GET A NEW WINDSHIELD IN SARASOTA, FL OUR FIRST DESTINATION. LOCAL AUTO GLASS COMPANY RECOMMENDED BY SARASOTA SUBARU DEALER ATTEMPTED TO ORDER ONE TO REPLACE DURING OUR WEEK IN TOWN. THEN CALLED TO ADVISE US IT WOULD BE AT LEAST ANOTHER WEEK. WE WERE INFORMED THERE WAS A NATIONWIDE BACK LOG OF OVER 600 WINDSHIELDS FOR THE 2015 SUBARU OUTBACK. ON 4/27/2015 CONTACTED THE SUBARU DEALER IN SILVER SPRING, MD. FOR POSSIBLE REPLACEMENT DURING OUR SECOND STOP OF TRIP. WE WERE AGAIN ADVISED OF A BACK LOG ON THAT WINDSHIELD. THEY SUGGESTED TO CONTACT THE DEALER NEAR MY HOME. ON 4/27/15 CONTACTED INTERNATIONAL SUBARU OF TINLEY PARK, IL AND ALL STAR GLASS AS RECOMMENDED BY DEALER. WINDSHIELD ORDERED 4/27/2015 AND WAS ADVISED AGAIN OF A NATIONWIDE BACK ORDER OF 2015 SUBARU OUTBACK WINDSHIELDS BY GLASS COMPANY AND MY DEALER. AS OF 5/14/15, NO WINDSHIELD AVAILABLE, CHECK BACK IN ANOTHER WEEK. SUBARU DEALER AT HOME THINKS IT WAS CAUSED BY A SMALL STONE. INDEPENDENT MECHANICS THINK THERE IS A PRESSURE POINT ON THE VEHICLE THAT AFFECTED THE WINDSHIELD. IF THERE IS NOT A CONTRIBUTING VEHICLE PROBLEM WITH THE WINDSHIELD THEN WHY THE VERY LONG BACK LOG FOR A NEW VEHICLE WINDSHIELD? REALLY THAT MANY 2015 SUBARU OUTBACKS WITH WINDSHIELD PROBLEMS? AND, 3 DIFFERENT DEALERS IN 3 DIFFERENT PARTS OF THE COUNTRY ARE HAVING DIFFICULTY GETTING THE PART. WHEN THE WINDSHIELD IS FINALLY REPLACED, WILL HAVE THAT AREA CAREFULLY INSPECTED FOR POSSIBLE CONTRIBUTING FACTORS.

I WAS SLOWING PULLING INTO A PARKING SPACE AND JUST STRAIGHTENING OUT THE CAR WHEN I HEARD A STRANGE SOUND COMING FROM THE ENGINE. IMMEDIATELY AFTER THAT I HEARD A VERY LOUD ENGINE REVVING SOUND AND THEN SUDDENLY THE VEHICLE SHOT FORWARD LIKE A ROCKET, WENT OVER THE CEMENT BARRIER AND INTO THE WALL OF A BUILDING. IT SEEMED LIKE A VERY HIGH RATE OF SPEED, THOUGH THE DISTANCE WAS ONLY ABOUT 8 FEET. THE SEAT BELT DID NOT RESTRAIN ME AND MY CHEST SLAMMED INTO THE STEERING WHEEL. IT WAS DETERMINED LATER AT THE HOSPITAL THAT I HAD A CRACKED STERNUM AND SEVERAL BROKEN RIBS. I BELIEVE THERE WAS SOME SORT OF MECHANICAL, ELECTRICAL OR SOFTWARE PROBLEM THAT CAUSED THIS UNINTENDED ACCELERATION, AND THE SEAT BELT ALSO WAS DID NOT FUNCTIONING AS INTENDED. *TR

SUBARU OUTBACK 2015 WINDSHIELDS HAVE VERY LOW QUALITY AND CRACK WITH MINIMAL CONTACT. OUR WINDSHIELDS BROKE TWICE IN ONE MONTH AFTER REPLACING THE ORIGINAL ONE WITH ANOTHER FROM SUBARU. THE TWO TIMES DRIVEN ON THE HIGHWAY AND TWO TINY ROCK HIT THE WINDSHIELD AND CREATED A 12" LONG CRACK ACROSS THE WINDSHIELD. THE COST FOR THE WINDSHIELDS IS VERY EXPENSIVE AT AROUND $700 TO PURCHASE A NEW WINDSHIELD AND TO HAVE IT INSTALLED. *TR

BRAND NEW VEHICLE, PARKED ON THE STREET FOR APPROXIMATELY ONE HOUR. WHEN RETURNING TO THE CAR, A CRACK IN THE WINDSHIELD, BEGINNING AT THE LOWER CENTER AND EXTENDING TO THE MIDDLE OF THE WINDSHIELD APPROXIMATELY 6 INCHES WAS EVIDENT. NO DEBRIS ON WINDSHIELD AND NO EVIDENCE OF IT BEING HIT WITH ANYTHING. CRACK HAS NOW EXTENDED FURTHER UP AND AROUND (SHAPE OF A LARGE QUESTION MARK) OF ABOUT 2 FT IN LENGTH. CONTACTED LOCAL DEALERS AND GLASS COMPANIES FOR REPAIR BUT NO ONE HAS ANY IN STOCK DUE TO A VERY LARGE NUMBER OF THESE ISSUES. AND THE PROJECTED DATE FOR WHEN REPLACEMENT GLASS WILL BE AVAILABLE IS NOW JULY 1 2015, MORE THAN 10 WEEKS SINCE THE DEFECT APPEARED. GIVEN WHAT'S BEEN HAPPENING, I FULLY EXPECT THIS CRACK TO CONTINUE TO GROW AND BEGIN TO HAMPER VISIBILITY. WEB SEARCHES HAVE YIELDED MANY SIMILAR REPORTS OF THIS HAPPENING. *TR

OUR FULLY-LOADED '15 OUTBACK WITH EYESIGHT & LANE ASSIST WAS PARKED OVERNIGHT IN THE GARAGE (AS ALWAYS). WHEN WE GOT INTO THE VEHICLE, WE NOTICED AN 12-INCH CRACK IN THE WINDSHIELD (BEGINNING IN THE LOWER CORNER ON THE PASSENGER SIDE AND HEADING UP TOWARD THE CENTER OF THE VEHICLE). THERE WAS NO ACCIDENT OR ROCK INCIDENT TO WARRANT THE CRACK - IT CAME OUT OF NOWHERE. WE CALLED OUR SUBARU SERVICE DEPARTMENT AND THEY REFERRED US TO THEIR (OUTSIDE VENDOR) WINDSHIELD REPAIR GUY. AFTER SEVERAL CALLS TO SUBARU, HE WAS TOLD THAT SUBARU HAS PULLED THESE WINDSHIELDS FROM THEIR PRODUCTION LINE BECAUSE THERE IS AN INHERENT PROBLEM WITH CRACKING DUE TO THEIR SUBSTANDARD QUALITY AND INFERIOR AERONAUTICAL DESIGN. HE SAID THAT THE SUBARU PLANT WAS WAITING ON A SET OF WINDSHIELDS AND AN ORDER WAS PLACED FOR ME, BUT THAT I WOULD BE COMPETING WITH THE NEW CARS ROLLING OFF THE PRODUCTION LINE. THIS INFORMATION ALONE (ASSUMING IT IS ACCURATE) SHOULD WARRANT A RECALL. WE CONTACTED THE WINDSHIELD GUY AGAIN TODAY TO FOLLOW UP AND HE SAID HE JUST ORDERED ANOTHER '15 OUTBACK WINDSHIELD FOR SOMEONE THIS MORNING - - SAME PROBLEM (NO ACCIDENT OR INCIDENT). HE REITERATED HIS CONVERSATION WITH SUBARU PRODUCTION PERSONNEL ONCE AGAIN THAT "THERE IS A DESIGN PROBLEM WITH THE WINDSHIELDS AND SUBARU HAS PULLED THEM FROM THEIR PRODUCTION LINES." TWO WEEKS AGO WE PUT A POST-IT FLAG INSIDE THE WINDSHIELD AT THE END OF THE CRACK TO MARK ITS PLACE AND PROGRESS - THE CRACK HAS NOW GROWN TO 20+ INCHES STRAIGHT ACROSS THE CENTER OF THE WINDSHIELD. IT IS EASY TO FIND OTHER FOLKS WITH THIS PROBLEM - - INEXPLICABLE CRACKED WINDSHIELDS WITH NO OBVIOUS SIGNS OF CAUSE. THE CAUSE AND EFFECT OF THESE BROKEN WINDSHIELDS SHOULD BE INVESTIGATED IMMEDIATELY BEFORE SOMEONE IS SERIOUSLY HURT OR INJURED THROUGH NO FAULT OF THEIR OWN. *TR

2015 SUBARU OUTBACK WITH EYESIGHT TECHNOLOGY. HAD VEHICLE LESS THAN 2 MONTHS, SITTING IN DRIVEWAY, NEXT AM NOTED LARGE CRACK IN WINDSHIELD BEGINNING IN PASSENGER LOWER CORNER AND TRAVELING DIAGONALLY UP TOWARDS CENTER OF WINDSHIELD. NO TRAUMA NOTED TO WINDSHIELD WHILE DRIVING (NO ROCKS, ETC). SEEMED TO HAVE BROKEN SPONTANEOUSLY. MADE INSURANCE CLAIM 4/12/15. UNABLE TO GET NEW WINDSHIELD AS SUCH A LARGE BACKORDER OF THESE WINDSHIELDS FOR SAME REASON AND IN SAME LOCATION. STILL WAITING WITH NO END IN SIGHT. ON-LINE THREADS INDICATE THIS IS AN ONGOING ISSUE THAT HAS YET TO GENERATE A RECALL.

WINDSHIELD ON EYESIGHT EQUIPPED 2015 OUTBACK DEVELOPED A LARGE CRACK STARTING IN THE WIPER HEATING AREA JUST UNDER THE PASSENGER SIDE WIPER. THE CRACK APPEARED SPONTANEOUS AS IT APPEARED WHILE THE CAR WAS PARKED AND WAS AT LEAST EIGHT INCHES LONG. BY THE NEXT MORNING WITH THE CAR REMAINING PARKED AND ONLY A FEW DEGREE TEMPERATURE CHANGE OVERNIGHT IT WAS AT LEAST 14 INCHES LONG. THE ONLY MARK ON THE GLASS I CAN FIND ALONG THE CRACK IS A MINUSCULE DOT THAT IS ABSOLUTELY NO LARGER THAN A GRAIN OF SAND IN THE WIPER HEATING AREA. IT IS A BARELY VISIBLE AND IS NOT EVEN AS DEEP AS A GRAIN OF SAND. IT WOULD BE INVISIBLE EXCEPT IN THE BRIGHTEST LIGHT AND IT SEEMS IMPOSSIBLE THAT IT COULD OR SHOULD BE RELATED TO THE CRACK. I HAVE DONE A QUICK SEARCH ONLINE AND AM FINDING AN INORDINATE NUMBER OF COMPLAINTS OF SPONTANEOUS CRACKING, OR CRACKING FROM ENTIRELY INSIGNIFICANT CHIPS ON OUTBACK WINDSHIELDS. MY OLDER OUTBACK HAS 160,000 MILES AND NUMEROUS PITS AND MARKS ON THE WINDSHIELD WITH NO CRACKING. DITTO WITH THE OLD LEGACY WAGON I OWNED BEFORE THAT. I'VE NEVER HEARD OF WINDSHIELDS CRACKING THE WAY THEY ARE ON THE NEW EYESIGHT EQUIPPED VEHICLES. I BELIEVE THERE IS A DEFECT IN MANUFACTURE THAT RESULTS IN THE WINDSHIELDS BEING UNDER ENORMOUS PRESSURE. IT IS ONLY A MATTER OF TIME BEFORE A SPONTANEOUS CRACK SHOOTS THROUGH SOMEONE'S LINE OF SIGHT AS THEY ARE DRIVING AND CAUSES AN ACCIDENT. SUBARU NEEDS TO BE ORDERED TO RECALL THESE VEHICLES AND FIND A WAY A TO PREVENT THIS. I FORESEE A CLASS ACTION SUIT PARTICULARLY IN LIGHT OF THOSE WHO HAVE REPORTED TWO OR THREE DESTROYED WINDSHIELDS IN THE FIRST MONTHS OF VEHICLE USE. *TR

WHILE DRIVING ON THE ACCESS ROAD AT AROUND 38MPH. A ROCK HIT THE WINDSHIELD AND CAUSED A 8INCH CRACK AT THE LOWER PART OF DRIVERS SIDE AND GOES UP INTO DRIVERS VISIBILITY. I HAVE HAVE OWNED A SUBARU IN THE PAST AND HAVE HAD SEVERAL WINDSHIELD INCIDENTS AND NEVER SEEN THIS HAPPEN OR SEVERE. I FEAR THAT THEIR IS A DEFECT IN THE WINDSHIELD AND SPOKE WITH SUBARU AND THEY ARE UNWILLING TO REPAIR IT OR TAKE ACTION TO THE SAFETY OF MY VEHICLE. *TR

PURCHASED CAR NEW FROM DEALER. CAR HAD BEEN SITTING IN DRIVEWAY FOR 4-5 DAYS. I WENT OUTSIDE AND NOTICED A LONG HORIZONTAL CRACK IN THE WINDSHIELD RUNNING FROM HALF WAY UP DRIVERS SIDE TO THE MIDDLE OF THE GLASS. I DID NOT SEE OR HEAR ANYTHING HIT THE WINDSHIELD AT ANY TIME WHILE I HAD BEEN DRIVING, AND I CAN SEE NO CHIPS, PITS OR SCRATCHES IN THE WINDSHIELD. THERE ARE NUMEROUS REPORTS OF THESE "SPONTANEOUS" WINDSHIELD CRACKS FROM NEW OUTBACK OWNERS ON THE SUBARU OWNERS WEBSITE, SO I KNOW THIS IS NOT SOME RANDOM UNLUCKY EVENT. SOME OWNERS HAVE REPORTED 2-3 WINDSHIELD REPLACEMENTS CRACKING. SUBARU DEALERS REFUSE TO TAKE BLAME. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY SUBARU!! *TR

WAS STOPPED AT A RED LIGHT THIS MORNING AND MY WINDSHIELD SPONTANEOUSLY DEVELOPED AN 8 INCH CRACK. NO ROCK OR IMPACT. THIS IS THE THIRD WINDSHIELD I WILL HAVE TO HAVE REPLACED ON THIS CAR IN FOUR MONTHS. *TR

THE BACKING ON THE STEERING WHEEL CORE IS MISSING AND WHEN TURNING IT IS VERY EASY TO PLACE PART OF A FINGER INTO THE RECESS THAT WOULD RESULT IN EITHER LOSING PART OF THE FINGER OR HAVING A FATAL ACCIDENT WHEN STRAIGHTENING OUT THE STEERING WHEEL.

I HAVE A SURGING ISSUE WITH MY 3.6R AFTER COLD STARTS. UPON START-UP, THE IDLE WILL BE ~1800 AND WHEN I PUT THE CAR IN DRIVE, IT WILL DROP TO 800-1000RPM. THEN, AS I SLOWLY PULL INTO THE GARAGE, OR PULL INTO A STOPPED LINE OF TRAFFIC, THE ENGINE WILL SURGE BACK TO THE HIGHER RPM, CAUSING THE VEHICLE TO PUSH THROUGH THE BRAKES. I HAVE HAD THIS RETURN TO HIGH IDLE OCCUR AFTER I HAVE COME TO A COMPLETE STOP, CAUSING THE VEHICLE TO PUSH THROUGH THE APPLIED BRAKES AND REQUIRING ADDITIONAL BRAKE PRESSURE TO STOP THE VEHICLE. I HAVE ALSO HAD IT OCCUR WHEN SLOWLY ROLLING FORWARD. I BELIEVE THIS IS AN UNSAFE SITUATION THAT COULD RESULT IN DAMAGED PROPERTY AND/OR INJURY. I SEE THAT THERE IS AT LEAST ONE ADDITIONAL NHTSA COMPLAINT FOR THIS ISSUE, WHICH SUBARU DEEMED "NORMAL" OPERATION. I DID CONTACT MY DEALER REQUESTING A FIRMWARE UPDATE, IF ONE WAS AVAILABLE, AND THEY SAID THERE WAS NOT ONE. I HAVE OWNED THIS VEHICLE SINCE 3/23/2015 AND THIS ISSUE HAS OCCURRED SINCE NEW, BUT IT MORE COMMON IN COLDER WEATHER. I HAVE 18K MILES ON THE VEHICLE.