2019 Subaru Outback Complaint Log

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked unattended, he noticed that the front windshield was cracked. The crack began on the passenger’s side and went towards the middle of the windshield. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000.

2019 Subaru outback with 55,000 miles has a head gasket leaking 3 months over the warranty. But within the mileage. Also the steering column manual lever adjustment collapses intermittently causing severe safety issues and/or an accident.

2019 Subaru outback many issues bought the car for safety for my newborn child in 2019. Has had multiple issues windshield keeps cracking. The steering column manual lever keeps collapsing causing unreliable steering and safety issues could possibly cause injury/death due to accident. The other major issue is there is now a head gasket leak in a car that only has 55,000 miles it's under on the miles for warranty but 3 months over for time. Try to work with the dealership and Subaru America to no resolve of the issue they offered a minor discount they should be covering the whole thing I have owned many cars brand new going over 100,000 miles plus with no such issue of a head gasket. I am a disabled Marine corps military veteran and the cooperation from Subaru as supposedly number one safest vehicle was not what I expected. If Subaru doesn't fix this it will be my last Subaru ever and this was my first not a great impression by any means.

Infotainment system is not working correctly. Delamination causes the system to malfunction causing a distraction. I took it to a Subaru dealer and was told what the problem was but if I wanted to have it assessed it would cost more than $100 and a replacement would be over $1300. I was also informed that if Subaru was to replace it, it would be with the same system. I was told by the technician there is a class action suit lodged against Subaru for other years for this issue, but not for 2019. There were no warning messages.

I put my 2019 Subaru Outback in park, stepped out of my car and the car proceeded to unexpeectedly roll forward with the door knocking me to the ground. The back wheels of the car then ran over both my legs. The vehicle has not been inspected by the manufacturer, police, insurance company or anyone else. I sent a letter January 1, 2024 to Subaru's Customer Advocacy Department, but have not received a response. There were no warning lamps, messages or other symptoms of the car unexpectedly going out of gear after being placed in park. prior to this occuring.

Starlink system is malfunctioning. The radio spontaneously begins scanning through stations and will not stop even when "scan" icon is pressed or preset station pressed. Also, the bluetooth connectivity to my phone is randomly lost. This has caused distractions while driving and loss of "hands free" features for my phone and is a safety hazard.

The Starlink Infotainment head unit on our 2019 Subaru Outback is faulty. Last fall (2023) the infotainment screen began delaminating from the inside and large spots started showing up making it difficult to see what images were on the screen. Next the radio and hands free phone features began malfunctioning and switching channels constantly becoming a serious distraction while driving and a safety issue. The screen has continued to delaminate to the point where it is almost impossible to see what's behind the vehicle when using the the backup camera, also making for a very dangerous situation. The radio and Apple Car Play are useless because of the constant changing of stations and connection due to the faulty infotainment system. We have not brought this problem to the local Subaru dealership's attention as we don't really trust them. In the past they have tried to have us do repairs to the suspension that we got a second opinion on and found that the repairs were not necessary. We have also had issues with the 12V battery and had to replace the battery with a very strong battery to overcome DCM drainage issue. We just received a letter from Subaru of America that they are extending the DCM warranty and we may be eligible for a temporary bypass box fix until enough DCM modules are available in September 2025. My main concern is the faulty infotainment system and how distracting and unsafe it makes operating our Outback. I understand a number of Subaru owners have this same issue but have not gotten any satisfaction from Subaru in correcting it. If there isn't a recall on this safety issue soon, we will most likely have to trade this car. It's just too much of a liability. Very disappointed Subaru owner...

I have a 2019 Subaru Outback. I bought it used in June 2023 and all warranties have expired. My battery has been drained multiple times. I have to get it jumped to start the car. There is a long Reddit thread that explains that a fuse powering the Subaru Starlink system (its version of OnStar) drains the battery even when the car is off. See --> [XXX] My dealership has pushed back that my problem is the DCM fuse--they say the radio unit is draining my battery. Their only solution is to find either (1) a used radio or (2) order a new radio which costs $1500 and it on a 6-12 month back order. I've contacted Subaru of America for help and I am awaiting for one of their specialists to contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BATTERY DRAIN AFTER SITTING FOR 2 WEEKS. NEW BATTERY. DEAD AGAIN.

THE CAR HAS HAD 4 BATTERIES IN FOUR YEARS. THERE IS A VOLTAGE DRAIN TO THE "CAM" COMPUTER MODULE, AS IT FAILS TO GO INTO FULL SLEEP MODE. i WAS NOT AWARE OF THIS ISSUE THINKING THEY WER BAD BATTERIES. YESTERDAY IT WAS DEAD AGAIN BUT THE BATTERY WAS GOOD JUST NEEDED CHARGING. HOWEVER, THE REAR HATCH WOULD NOT OPEN AND BEEPER ALARM WOULD GO OFF WHILE DRIVING. THE ALARM WOULD GO OFF IN DRIVE OR REVERSE AND STOP WHEN THE CAR STOPPED. IF I CONTINUE DRIVING IT STOPS AFTER ABOUT TWO MINUTES, BUT WILL SOUND OFF ONCE I STOP AND START DRIVING AGAIN FOR ANOTHER 2 MINUTES. THERE ARE NO SUBARU DEALERS WITHIN 100 MILES. THE LOCAL CHEVY DEALER DIAGNOISTED THE PROBLEM STATING IT WAS A KNOWN PROBLEM FOR 2018-21 OUTBACKS.

I previously reported the deteriorating state of my head unit (which controls all features relating to the screen in my vehicle--including the backup camera). The head unit spontaneously "delaminated" in early August and now has a persistent "ghost touch" that has escalated to the point that the car now rapidly cycles through screen movements and features--all while making a persistent beeping noise that cannot be turned off (even if you adjust the volume knob down to zero). This is distracting beyond belief, and renders the car virtually undriveable. This is known issue to Subaru, and a class action lawsuit has been filed, but they appear to want to wait to see if they lawsuit is successful before they rectify the issue with owners. They have told me repairs would run close to 4k and the parts to fix the car are backordered for over a year. In the meantime, the car essentially cannot be driven, as loud and random beeping coupled with a constantly zooming and moving screen is highly distracting. The backup camera is also intermittently affected by the screen's delamination, rendering it unuseable.

Battery keeps draining. Was reading about a known issue with DCM

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the residential garage, the contact turned the ignition key to start the vehicle; however, the vehicle failed to start. The contact charged the battery for six hours and then was able to start the vehicle. The following day the contact attempted to start the vehicle and the vehicle failed to start. The contact was advised to purchase a new battery to replace the old battery. The contact stated that the battery was replaced; however, the new battery lasted for only six weeks. The vehicle was taken to the dealer where it was diagnosed with a failed data control module. The contact was informed that the data control module needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 51,500.

The 2019 Subaru Outbacks have a Data Communication Module (DCM) which allows hands-free access to audio features of the car. The DCM (Generation 1) was designed to work on 3G networks and also provides access to Starlink which could be used in an emergency. With the deactivation of the 3G network, the DCM drains the car's main battery. Thus the car will not start if left unattended for any length of time. If the DCM is disabled by pulling the fuse, the hands-free features of the car are also disabled as well as Starlink. There is a class action lawsuit regarding this problem, however, it only covers the batteries that are damaged due to being drained and does NOT address the root cause of the problem.

This is known issue with the electrical system that is associated with the touch screen controls. Without any driver input, the EyeSight driver assist system was shutoff. That system controls adaptive cruise control, collision avoidance, and lane departure features. Rebooting the Starlink touch screen restored those functions. The safety issue is that no audible warning gave indication that the safety features were disabled. Two icons appeared on the dash. There appears to be a class action suit that applies to the Starlink system for my model year. It is important to understand that this more than merely a problem with the entertainment features.

The head unit developed what appear to be bubbles under the screen. Now, it's barely usable. It randomly responds to touch. It turns itself on and off randomly. None of this sounds like a safety issue until you're driving down the freeway at speed and the radio randomly comes on blaring loud music. It's incredibly jarring and could easily cause an accident. We reached out to the dealer who inspected it and was very aware of the problem as it seems to affect a very large number of people. Following that, they reached out to Subaru of America who admitted there was a problem and offered to pay for slightly more than half of the repair.

While traveling early morning on [XXX] heading for Fall Vacation, we heard a loud pop in the car. Unsure as to what happened, my daughter who was in the back seat, noticed a crack in the windshield. The crack started in the lower corner on the passenger side. As we traveled the crack kept getting longer. This seemed strange because it was very early morning and no other cars were around us at the time we heard the loud pop. Where we vacation is actually with some friends at their place on beach. Our friend had seen my car right after I had purchased it and she purchased her a Subaru Outback as well. When we finally arrived, we mentioned about our windshield and the same thing had happened to her car in the very same spot. I had this replaced when we returned home in Tennessee. Which cost me a $500.00 deductible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Subaru outback had been parked in my garage for a few days. When I decided to move it, I backed out of my garage and noticed that my car had this squiggly crack on my windshield. I see this happen to a lot of subaru owners. Called about getting a defective windshield replaced and was told no. After seeing thaf theres been a lot of complaints of the similar issue. Issue happened on 9.28.23

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start immediately as designed. The contact was able to start the vehicle after several attempts. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure recurred. The dealer diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Numbers: 21V587000 (Fuel System, Gasoline) and 20V218000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.

The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated she avoided crashing into another vehicle however, the vehicle struck the curb before coming to a stop. The contact stated that the front passenger’s side tire was damaged and became flattened. The vehicle was towed to an independent mechanic and the tire was replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 47,122. The VIN was unavailable.

Radio Headunit -- Freezes and has ghost inputs. Makes the unit unusable- no backup camera. Flashes and beeps constantly. You can not mute it or stop it. It seems to also cause the "Eyesight" to not behave normally

Minor rock strike from road driving on 09/15/23. This resulted in a crack about 8" long on passenger side of window. In 7 days, the crack has grown to about 36" and has fractured in multiple locations. The crack continues to grow even while the vehicle is stationary and not experiencing severe weather events. This is due to a poor bracing of the window on the top frame portion of its mounting location on the vehicle.

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked, the vehicle failed to start-up. Several unknown warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due the battery not operating as designed. The battery was replaced; however, the failure recurred. The vehicle was taken back to the dealer to be diagnosed. The contact was informed that the Data Control Module (DCM) had failed and needed to be replaced. The DCM was replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 24,941.

The screen gets has bubbles form behind it from condensation and causes it to flash and click buttons on its own. It will interrupt maps while navigating, is very distracting, and dangerous to have this radio equipped when it is a known issue. I have almost crashed because of this.

The contact owns a 2019 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V587000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Defective Infotainment System. There is a known issue with the touchscreen Starlink system that can experience the dynamic or phantom input, i.e. a “ghost touch” that causes the system to change sources, shut off, reboot, or work intermittently or not at all. Even when the input does not change, the system emits the audible beep sound as if changes are being selecting via the touch screen. The distraction resulted in me taking my eyes off the road. The touch screen has ghost blobs or prints on the underside of the touch screen. Reported the issue to Subaru of America, who was already aware of the issue; they have received complaints for 2019-2023 models. The same issue was resolved via a class action suit for previous models.

The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the entertainment system randomly restarted without warning, froze, and then became unresponsive. The system was uncontrollable and was transitioning from one program to another independently. The entertainment system affected Eyesight warnings, back up camera, and the GPS. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

The screen has bubbles form behind it from condensation and causes it to phantom press buttons. It will interrupt any activity you do it's is very distracting and dangerousfor equipped to fail when it is a known issue.

The contact owns a 2019 Subaru Outback. The contact stated while attempting to start the vehicle, it was discovered that the battery power was drained. The battery was recharged; however, later the failure reoccurred. The battery was replaced but the failure continued to occur. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The contact stated that after removing the DCM fuse the failure was remedied however, other electrical features became inoperable. The failure mileage was 20,000.

I have replaced my windshield three times now and am just now reading about lawsuits against Subaru for faulty windshields on certain lines (2019 being one of them). My windshield still makes sounds as if it will crack and I think there’s something majorly defective with the vehicle. How was this never a recall? What can I do to inquire about this safety issue? It sounds like a common occurrence. Thank you.

My Subaru 2019 Outback has had 5 replacement windshields in 10 months. The windshield seems to crack for no reason and the cracks spread quickly impairing vision and causing worry that any impact of an object would come straight through the windshield and cause harm to driver, passengers and potentially other vehicles. I have talked with Subaru of America, just this last time on the 5th replacement and they had an engineer look at the windshield to determine cause. The report states: “Subaru field engineer determined caused by chip.” As the driver of the vehicle, NOTHING has hit the windshield while driving, nothing of note that is, normal things like rain, sunshine, and wind, which is what a windshield is meant to protect against.The other techs at the dealer could not make out a point of impact. I picked up my vehicle from the dealer at 6pm, drove it a few miles on the freeway, maintaining safe follow distances with my new windshield, and when I got back in the car 2 hours later there were 4 cracks stemmed from the bottom of the windshield that stretched up more than 6 inches. The windshield is currently cracked and I’m waiting for Subaru of America to get back to me on this issue. There is a problem with the windshields and someone needs to take responsibility for it. One or two cracked windshields can be explained, but now with the most recent one, that’s 6 cracks in 10 months. It seems there is a defect.

Battery drain issue. The battery was replaced by dealer twice, and it drains down after about one month to two months. The car won't start and I need to call roadside service for a jump start several times a week. The dealer ran tests and says there is no unusual electronic drain when car is off, but didn't diagnose what the issue is--just replaced battery, and now after about 7 weeks I'm having same issue again.

Dcm / starlinks unit has a parasitic drain on battery that requires battery change every year. Car doesn't start unexpectedly. Not great for an outdoorsy car where we'd be more likely to be outside of cell signal.

The radio receiver is defective as it experiences ghost touches and changes screens by itself while driving. This causes it to change settings, remove paired devices, open apps, change the radio stations, and several other things. As one could imagine, this is a major distraction while driving. I purchased the car working flawlessly in June of 2023. The issues did not arise until after a few hot days happened in FL around August of 2023 and I noticed the screen started to form bubbles. The touch screen is now inoperable so I am unable to change the clock, use navigation, reset maintenance reminders, or use any other built-in functions. Luckily the backup camera still works but can be hard to see in certain lighting. Previous model year Subarus were covered under a class action lawsuit for experiencing similar issues but not 2019. The last time I took my vehicle in for service, the service rep had mentioned they were unable to reset my maintenance reminder due to the touchscreen being unresponsive. I reached out to Subaru of America to ask for assistance in getting it resolved. They offered to pay $1,000 of the over $2,800 repair quote I received from my local Subaru dealer. Since an OEM unit will most likely do the same thing after a period of time, I looked into an aftermarket replacement as well. I was quoted around $1,100 to get a new aftermarket receiver and maintain majority of the factory "creature comforts" like steering wheel controls, backup camera, and vehicle information. I have attached pictures that are from September 2023, December 2023, and January 2024.

Driving normally with no other vehicles nearby, Crack developed in windshield almost half way up, from the left side, and within seconds crossed most of drivers side in a near direct line. This is the third windshield to Crack in a 12 month period. Both times replaced at my local Subaru Dealership where the vehicle was originally purchased. I have received a warning ticket from police for the prior crack, just before replacement due to safety issue. This newest crack is in drivers field of vision.

8/15/23 stopped at light. Car ceased to drive. Put in Neutral, then Drive, car lurched forward & drove. On 8/22/23, driving 50-60 mph, car suddenly goes into nothing. Flash of light across the dashboard. Manually put into Drive and drove. Took to Reynolds Subaru in Orange, VA. [XXX] , technician, drove car w/scan tool multiple times over several days. Unable to duplicate what happened to us. The Electric system? Transmission? Fear driving car as it could repeat incidents. We live with high speed roads, numerous 10- wheel trucks, no shoulders, no room for failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am the owner of the 2019 Subaru Outback. Since I purchased the car back in 2019, I replaced the windshield 3 times already in 4 years of car ownership (10/2019, 11/2021, 8/2022) and only ~30k miles driven. Every time even a minor struck into the windshield caused a major crack (over 1 foot length) within minutes of continued driving. This significantly impairs the clear vision through the windshield. Additionally, rapid advancement in the size of the crack means that it has to be fully replaced every time with the cost of additional calibration of safety systems which makes the cost of the replacement extremely high. Every windshield has been replaced in the Subaru dealership with Subaru-made components. This rate of replacement is highly unusual and I never experienced before such frequent windshield failure.

Car has 28k miles, has required 4-5 battery replacements. Cause is parasitic power drain. Subaru dealer can not diagnose and/or fix the problem. Subaru America is no help whatsoever. Battery failure makes car inoperable, several instances have put us in significant risk.

My battery died and I replaced it. Suddenly my radio/screen system started to malfunction. It no longer works at all other than interrupting phone calls by switching from car to phone speaker. I have no access to any safety features. Now my brand new battery of one month isn’t working. When I had an oil change at the dealership last month, they were familiar with the issue but stated there was a recall on the exact issue for a different year. They said I’d have to pay $1000 for a new radio interface. My question is why is the radio/screen and the battery failing at the same time? Why is there a recall one year off and my car is costing me a fortune and so much time.

The contact owns a 2019 Subaru Outback. The contact stated that the head unit had delaminated, and the GPS unit was inoperable. The contact stated that the radio volume increased to high independently. Additionally, the GPS made phantom calls. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the GPS unit was delaminated and needed to be replaced. The contact was informed that the part was on backorder. The manufacturer was contacted and offered to assist with the cost of the repair. The failure mileage was approximately 63,000.

Car battery loses charge often due to parasitic DCM wire. Have been stranded often with my children despite buying new batteries. Battery, Alternator, everything tests fine. But there is an electrical issue. The radio and other electronics go on the fritz a week or two before each time the car needs a jump. it’s unreliable and unsafe.

There is a parasitic battery drain happening from somewhere in my Subaru Outback. I purchased a battery approximately 6 months ago because my previous one died. Today this one died. Nothing such as leaving lights on or anything else on my part precipitated this. It has not been inspected yet by the dealer. This seems to be a common thing based on research and needs to be a recall.

Two batteries in my Subaru suddenly started draining completely within a few days of each other. One day my husband was on a busy street and the dashboard began flashing, the lights, dImmed, and the car started making an unusual beeping sound. Our mechanic called Subaru and was told that it could be a problem with a VCM fuse. He tested the car overnight and easily discovered the VCM fuse was the problem. The part to fix the problem has been back-ordered for two months and the local Subaru dealer says it will be at least two more months before the part arrives. Subaru has acknowledged that the car is not safe to drive. Subaru customer advocacy has told us that the repair is not covered under our power train warranty. The part costs $900. Plus, we have had to rent a car for over $1000 a month. Subaru wants us to bring the car to a dealer to confirm that the problem is the VCM. The dealership is quite a ways away and the cost of towing the car could be very expensive. I said that I would be willing to pay the cost of towing so long as Subaru agrees to reimburse me if the dealership finds that the problem is the VCM. Subaru will not pay the cost of towing and said they might not pay for the cost of repairing the VCM if that is the problem. They would decide that only after they saw the car. Although Subaru has known for years of the problems with the VCM, they have never issued a recall nor have they even informed us of the potential problem. (My daughter had the same thing happen a few years ago. At that time, the needed part was available and Subaru did not charge her). The defect with the VCM presents serious safety issues and now I will be without the car for at least two months and Subaru is not taking responsibility for the defect. I appreciate any help you can give me. Kathleen Engel

The infotainment display on our 2019 Subaru Outback for the past 10 months has been inoperable and poses a distraction to the driver. One time this display distraction caused a near miss incident. Moisture under the display causes the screen to randomly touch buttons and beep continuously as they are being touched. The bubbles below the screen became apparent roughly 2-3 months before the screen became inoperable. The vehicle was brought into the dealership and the parts department claimed the part would be in within a month or so every time we contacted them. It is now 10 months later and the part still has not been replaced. Subaru is aware of this issue yet they have sent no notice or recall advisory to any of its customer about this issue. We have contacted Subaru of America countless times and after three call attempts and multiple emails, we received a call saying the part is shipped but were not given any tracking information. We have been told false information by multiple Subaru representatives and have had extreme difficulty getting help with this matter. There were no warning lights indicating this issue had occurred and no way to correct it other than replacing the display.

Battery drain. The vehicle battery will be dead after 2 days. I've needed charges over 15 times in 6 months. The battery was replaced twice and dealer said there was no parasitic drain when car is off, but offered no solution for fixing the car. I'm still having to call roadside services for a charge off and on. It's highly inconvenient and could be dangerous to not have any reliance on the battery. The car has less than 10,000 miles. I have been gypped into buying this car that isn't working properly. When will Subaru take these vehicles back or provide a solution for dealers to implement?

On July 28th, my touch screen (head unit) in my Subaru Outback suddenly delaminated overnight. From that point foward, all systems connected to the head unit have been either unusable or intermittent--often dangerously so. My backup camera and blind spot indicators are randomly unusable; the GPS system turns itself on and off in use (and half the time, screen itself cycles through "ghost touches" and is unable to be directed in any way); my car calls random people through the Bluetooth system while driving, which is a major distraction, and Starlink is unusable. Internet searching has revealed a proposed class action lawsuit against Subaru for the known issues with their head units; the 2018 models were recalled, but as mine is a 2019, I have been told I'm ineligible for support with repairs and would need to pay 3k out of pocket. I can't sell the car with the level of defects it currently has, and driving the vehicle is at best irritating and at worst, dangerous (depending on how the head unit behaves that day). I purchased this car because I wanted to have a backup camera, blind spot indicators, access to GPS support, and more.

At this point I dont know what to do. This has been a reoccurring problem since I initially purchased the car. - Electrical Issues have been a problem since the day we purchased the vehicle. Initially thought it was our toddlers fault. Raised multiple times at multiple dealerships. I have yet to find a service center that can tell me why my car will not start other than they can tell something is draining the battery. No warnings. Safety is of concern, because one never knows when the issue will occur. For example, brand new battery died in parking lot of my kids school. - Fuel pump issues - took car on drive from LA to Las Vegas, with child. Car struggled to maintain speed. Exited in Barstow, CA. Parked at a Midas, which was closed, and was stranded with a toddler. After 3 hours of waiting in parking lot, was able to get car started. Drove to closest hotel. The following day, was able to get car back to midas where it was determined the fuel pump broke. Safety was at risk as my 3 year had to sit in 110 degree weather heat. Subaru did tow the car back to the closest dealership and fixed the fuel pump, and reimbursed me for the rental car. Car was in shop for over 2 weeks. Was not reimbursed for hotel or midas diagnostics.

Battery goes dead after vehicle not driven for a few days.

Pressed the button on the electronic liftgate to have it raise. Half way through raising, it beeped 3 times and started closing. Had 3 dogs in the back of the vehicle and the lift gate started to close on one of them. I put my left arm underneath to stop it from closing where the lift gate put a lot of pressure on my forearm. The lift gate stopped and I was able to push it back up. Injury seems to be minor but will have it checked. Feels like it impacted the nerves going to the thumb and pointing finger. This is not the first time we had lift gate issues and have multiple videos demonstrating the problems at hand. This is the first time it actually caused injury.

2019 Subaru Outback, 3.6R limited, approx. 3.5 years old with around 36000 miles, when I noticed small bubbles forming near the upper right hand corner of the infotainment touch screen. Shortly thereafter, the number of bubbles increased, the radio would change stations on its own, sometimes turn on by itself, and the navigation would not work. Took it to the dealer and was told I would need a new info system at my expense and they were on back order.