2024 Tesla Cybertruck Body & Structure Problems

At approximately 6:30 PM on January 4, I experienced an incident where the passenger front door unlatched, completely by itself without pressing the unlatched button or pulling the manual release. It has since opened itself again in my driveway. And this can be a very serious issue if it worked to unlatch while driving and the door swings open and causes an accident or hits an object or person which can in terms caused serious injury, or property damage, and even in some cases if a passenger is in the seat in the door and latches without their seatbelt on, it can cause serious injury, and or death. In the event of a passenger falling out.

The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at a moderate speed on a windy day, a metal piece, approximately 2-3 ft. long and located on the side of the sunroof, detached from the vehicle. The contact managed to recover the piece that detached from the vehicle. The vehicle was taken to a Tesla service center, where the failure was acknowledged the failure, and the contact was provided an estimate for the repair. The contact stated that the failure was a manufacturer's defect and that the repair should be free of charge. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.

The side sails at the rear of the vehicle, lateral to the bed, are only adhered by double sided tape and can fall off while driving, causing damage to others. This has happened 2 times to my vehicle, it would ah element 3, but we stopped 1 from flying off

Subject: Tesla Cybertruck Recall – Out-of-Pocket Wrap Costs I own a Tesla Cybertruck (VIN: [XXX] ) affected by the recall on Cant Rail Assemblies. Tesla requires the replacement and welding of new assemblies. My truck is custom wrapped by Rogue Films, a Tesla-recommended supplier. Rogue Films quoted $850 to re-wrap the affected areas after the recall repair. Tesla is only offering $300, leaving me to cover the remaining $550. This cost is a direct result of Tesla’s recall, not elective customization. In addition, Tesla does not provide a loaner vehicle during the lengthy repair process, adding further burden. I am filing this complaint because customers should not have to pay out-of-pocket expenses to remedy a manufacturer’s defect under recall. This is a clear case of recall cost shifting to the end customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 15 MPH, the bar off-road light located on the top of the windshield detached from the vehicle. The vehicle was taken to the dealer, who repaired the bar light with an adhesive. The contact stated that after the repair was completed, both sides of the light started to detach. The dealer informed the contact that parts for the recall repair was not yet available. The manufacturer was informed of the failure regarding the bar light and opened a case regarding the failure. The failure mileage was approximately 6,000. Parts distribution disconnect.

The contact owns a 2024 Tesla Cyber Truck. The contact received notification of NHTSA Campaign Number: 25V170000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted and made aware of the issue; however, the contact was informed that the recall information was not available on the Tesla App. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer is failing to replace the cantrail

This is a supplemental update to Complaint #11656525 regarding NHTSA Recall 25V170 for my 2024 Tesla Cybertruck (VIN: [XXX] ). On [XXX], Tesla returned my vehicle after performing the recall repair. However, the results are visibly flawed on both sides of the vehicle. One side of the cant rail panel overlaps and is misaligned, while the opposite side is spaced too far apart, leaving a visible gap. The right-side gasket was not seated and required me to manually push it back into place. When I raised concerns, Tesla acknowledged that the misalignment exceeds their own internal tolerance threshold, and I was told that it was due to engineering limitations with the replacement parts. They also indicated I may need to return for new parts once a proper fix is available — implying the current repair may not be final or sufficient. This leaves me driving a vehicle that, in my view, remains structurally compromised, potentially vulnerable to panel instability, water intrusion, or corrosion — especially given Colorado’s weather and road conditions. The original recall involved panels detaching while driving. This level of misfitment does not inspire confidence in the safety or durability of the so-called remedy. Wait to schedule another appointment for another reinstall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Tesla Cyber Truck. The contact received notification of NHTSA Campaign Number: 25V170000 (STRUCTURE) and the local dealer was contacted and refused to replace the cant rail assembly as stated in the recall. The contact was informed that the cant rail assembly had not exhibited delamination and separation from the body of the vehicle to warrant the replacement. The manufacturer was notified of the issue. The contact stated that the rear body panel was not completely secured to the body of the vehicle and was replaced by the dealer. The failure mileage was 6,000. Parts distribution disconnect.

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number:  25V170000(Structure); however, the part to do the repair was not yet available. The local Tesla service center was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I am reporting a safety defect on my 2024 Tesla Cybertruck related to Recall 25V170 (cant rail panel detachment hazard). Tesla has confirmed in writing that no remedy is available for my VIN, and they canceled my scheduled service appointment due to this. I explicitly requested that my appointment not be canceled because I felt unsafe driving the vehicle. I also disclosed my safety concerns to Tesla, explaining that this is my primary mode of transportation. Despite my follow-ups, Tesla provided no timeline for repair, leaving me without a safe vehicle. This recall involves a structural panel that may detach while driving, creating a serious road hazard and risk of injury to me and others. Tesla’s inability to fix or address this defect in a timely manner violates federal recall law (49 U.S.C. § 30120(c)). I request that NHTSA investigate this issue and ensure Tesla provides a timely remedy or refund.

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted and refused to repair the vehicle. The dealer informed the contact that the VIN was not under recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. In addition, the contact stated the front bumper protector had detached. The vehicle was not diagnosed or repaired after the most recent failure. The failure mileage was unavailable. Parts distribution disconnect.

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving 80 MPH, the rear driver's side quarter panel trim detached. The contact stated that approximately three days later, the contact became aware that the passenger’s side quarter panel trim had detached. The vehicle was taken to the dealer, who diagnosed a failure with the exterior panel adhesive. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V170000 (Structure). The VIN was included, parts were available, but the vehicle had not been repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Tesla Cybertruck. The contact stated that while inspecting the vehicle, the contact discovered that the driver’s side, nine-foot-long stainless steel trim piece located above the doors had become loosened and was not completely secured to the frame of the vehicle. The contact reported the failure using the Tesla App, and a service appointment was scheduled. The following day, while driving approximately 75 MPH, the trim piece detached from the vehicle onto the freeway. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local Tesla Service Center were notified of the failure. The failure mileage was 25,000.

The stainless steel trim piece above the windows is only attached by glue and comes loose. My front driver side came detached and the rear came loose on both sides. The piece would have completely fallen off and hit another vehicle if had I not noticed it and re attached it with construction adhesive. There is a whole forum about it on the cybertruck owners club linked below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)