2018 Tesla Model 3 Complaint Log

The rear back up camera on my vehicle is experiencing intermittent delays in showing a picture. Although there is an open recall on my vehicle that was issued back in December of 2021, Tesla has still not contacted me to advise when my vehicle can be brought into compliance with the recall. When I proactively contacted them earlier today, they stated that they still do not have the part(s) necessary to complete the recall. It seems odd that a vehicle manufacturer can fail--for approximately 8 months and counting--to address an open NHTSA recall without any communication to customers (or their regulator) as to when, exactly, they expect to remedy the issue.

A portion of the Power Conversion System "PCS" has failed in my 2018 Tesla Model 3 extended range with 34,000 miles, resulting in the inability to charge the vehicle but at 32 of 48 capable amps. Reports from other Tesla owners indicate that remaining portions of the PCS can fail resulting in charge amperage reduction to 16 amps or inability to AC charge completely if all portions of the PCS fail. This issue is apparently not an isolated incident. The PCS in this vehicle appears to be flawed due to reports of early failure and the number of reported failures. The issue goes beyond the previously released service bulletin of 2018 Tesla Model 3s manufactured between June and July 2018. Tesla will not cover the cost for the repair, either in good faith or under the battery and drive unit warranty. The repair is costly, but left unrepaired the car may not be capable to charging using level 1 or 2 charging if the PCS fails completely. The error for this issue is seemingly difficult to find. It is not indicated on the Tesla app. It is only discoverable when in the car, while the car is charging and when trying to charge at or above 33 amps. Unlike a traditional check engine light, the error goes away and because the car still charges, it is difficult to realize an issue exists. I'm unaware of when the error first occurred because of this. It is likely the error existed before the general warranty for the car had expired. It doesn't appear Tesla does a diagnostics scan for this error during service appointments which I would think would be routine. The description and troubleshooting steps for this error are also heavily weighted towards possible power grid issues and only suggest a possibility of there being an issue with the car upon further investigation. I'm sure power grid issues exist and often result in the error, but it seems the PCS failure is more often the cause and should be equally stressed.

On two occasions while on adaptive cruise control, my car slammed on the brakes while driving on the interstate going 65-70 mph. This was terrifying and the car practically stopped in the middle of the road. We are very lucky no one hit us from behind and that we did not lose control.

Phantom braking that causes the vehicle to suddenly apply the brakes for no reason. Issue occurs at least once each time I use the Autopilot. Occurs on interstates as well as highways. In my 6 hour drive today it happened 5 times. Each time the vehicle decreases in speed by 15-30mph. This is extremely dangerous for vehicles following behind and for the passengers who are suddenly jolted.

With NO WARNING, and while on AutoPilot-Full Self Drive, our Tesla TOTALLY HARD AND LONG BRAKED out of nowhere, THRUSTING our necks forward for four seconds until I could disengage the brake, then SLAMMING our heads to the headrest. I have a CERVICAL SPRAIN, WHIPLASH, and a CONCUSSION! I was driving 65mph. I’ve been to the ER, to a chiropractor, and to physical therapy since this incident Sunday, July 31, 2022 at 6:37-6:38pm. On the 405 South. I’ve reported it to Tesla Service who said it was escalated to the Fremont location Engineers to review which takes 2-3 months! I have INJURIES! Phantom braking is usually unwarranted and terrifying but has not HURT ME until this time. I was almost HIT by the car behind us!

I've heard a loud crack while driving, in a curve. The car felt strange when steering, with noises and strange feeling while driving. I was close to home, so decided to just as park and notify Tesla. While I was parking, I've noticed the wheel touched the car on a sharp curve. I've decided to no longer drive it, scheduled a Tesla service center appointment (3 weeks later). We didn't drive the car any longer. On the day of service, I've called a tow truck. As the tow driver was pulling my car into the tow, a large bolt felt from under my car; and steering at this point was impossible (tire would touch the car). The service center replaced both sides LATERAL LINK and bolts. I've looked up this part, and found the recall 21V83500, SB-21-31-003 - which stated a situation very close to mine. My car was 2018, which was out of the recall range; but it is very likely the same issue.

The car has had numerous ball joints fail over its service life. None were covered under warranty (at least the first set should have been). Tesla doesn't consider this safety critical, and for the latest round, made me wait over a month for parts to arrive. I don't know how severe the problem actually is and whether its dangerous or not, but they never even bothered to inspect it. This is clearly a design flaw since these keep failing, and the control arms have to be replaced as well since its apparently one assembly.

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This defect is regarding Tesla’s FSD (beta). In the FSD mode, the car switched lanes without noticing the presence of a vehicle in the destination lane and caused a non-fatal accident. I was driving on O’Shaughnessy blvd in San Francisco around 8:50 AM. The weather was clear, and traffic was moderate. I had turned on FSD and entered my destination address. I stayed below the posted speed limit as I was new to FSD and wanted to stay extra alert. At this point, O’Shaughnessy is a single lane on each side. The lane gets wider as it nears a major intersection (Portola Drive). And then it splits into two lanes. Finally, the right lane becomes the right-turn-only lane. Per the route, the car was supposed to take a right turn at the intersection. When the lane split into two, the vehicle remained on the left for about 30 feet. Then it rapidly began to shift to the right lane by giving a signal. However, the vehicle behind me had moved into the right lane by this time. My car did not notice the vehicle as it tried to move to the right lane. It hit the other vehicle. This shift to the right lane was so rapid that I could not react to the impending collision fast enough. The other vehicle’s left-hand front fender hit my passenger door. Even as the vehicle collided, Tesla’s advanced driver assistance system failed to notice the presence of the other car. It did not give an alarm. My Tesla had all available safety warning options on. Since there was no injury, we did not file a police complaint. We notified insurance companies. This is a severe safety defect where the vehicle fails to detect the presence of another car in the lane. Not only did it proceed to change the lane, but its ADAS also did not warn of this obvious safety situation. There was no visibility issue, and vehicles traveled below the speed limit. The FSD is a safety hazard because it fails to notice a normal vehicle and switches lane.

My Tesla 3 suddenly braked while driving on the road from about 40 mph to 10 mph. There was nothing obstructing my car from the front or sides. It was a scary experience. My neck was jolted forward and the seatbelt pressed very tightly against my chest. I immediately scheduled for service with Tesla. I then got a call from them and was told I should be okay to drive my car until my scheduled appointment a week from now! How is this not an emergency?!

Constant phantom breaking while using cruise control, autopilot or FSD. A reoccurring problem that happens more and more often.

I have the issue recorded on video. The computer display totally froze for several minutes while driving on the highway. The turn signals would not work while the computer was frozen and the system needed to reboot after several minutes before the turn signals would start working again. I was in autopilot at the time of this happening. Video documentation can be provided. Here is a link to the video of the safety issue on Google Photos: https://photos.google.com/share/AF1QipMUiX6JR5ppOGGqTCRlWxH1Hiv7hLr2Gm9G5wjjIfYFKz4-Lg7D-_nfAzTTalFX3Q?key=anRJQWo3TGNiM0F1cEJOczZOZ3RTRnRQMm1WOFpB

The ball joint and control arms in the front start squeaking just after warranty ends at 50k miles. Eventually this could lead to it locking up and causing an accident. This needs to be a covered recall, since all 2018 tesla model 3 cars experience this. When researching I found out how much of a problem this is and itvwill cost over 1000 dollars to fix.

2018 Tesla Model 3 LR RWD with approximately 56,000 miles. A loud squeaking/creaking noise started on front driver side when turning at low speeds. This progressed to higher speeds. I inspected the car and found that the noise is coming from the upper control arm ball joint. It seems this is a common issue for this vehicle according to online research. This is a potential safety issue as this seems to be a premature failure of the part. Basic vehicle warranty recently ended. Tesla plans on replacing the upper control arm and charging me full price for parts and labor.

I have noticed unwarranted braking while using cruise control. I have been able to confirm at least some of it is due reconstruction of the highway. At certain places the car thinks I am on an exit ramp with a 45mph limit when I am actually on the main highway. It then suddenly slows the car until I correct it using the accelerator.

1) Ongoing issue with car braking suddenly when no other cars are ahead of it. 2) When in auto-pilot, the car brakes late when carrying speed. This has happened when the car is less than 1 car length behind the car ahead of it forcing me to disengage and brake hard to avoid a collision. In one incident, I had to swerve the car and drive onto shoulder of the highway to avoid a collision. 3) On 7-16 the the undercarriage cover detached from car while driving on highway.

There was a recall for the Model 3 trunk harness on Dec 21, 2021. Manufacturer Recall Number: TBD NHTSA Recall Number: 21V-00D Recall Status: Recall Incomplete I attempted to schedule a service appointment with Tesla to remedy this situation but they rejected my appointment. It has been more than 6 months and they still have not reached out on fixing this recall.

Tesla no longer automatically turns on headlights when the automatic wipers are enabled, this used to be a functionality of the vehicle. The ability to turn on headlights is extremely difficult and requires going through multiple screens while driving, something that is extremely dangerous. Tesla also does not allow you to turn on headlights with voice command. Proposed Fixes #1) Restore functionality that turns on headlights when wipers are enabled #2) Same as #1, but as a preference setting that requires a driver to enable that setting #3) Allow a driver to turn on headlights via voice command. If there is a safety concern that the voice system may turn OFF headlights, disable the ability to turn OFF but enable the ability to turn ON. Long story short the vehicle needs to automatically turn on the headlights when the wipers are on.

This summer while driving on interstate highways the Adaptive Cruise Control (with and without all other driver assistance/autopilot features enabled or disabled) would unexpectedly brake the car, slowing down by 10 or more MPH over 1-2 seconds, with no obstructions or vehicles in front of the car for hundreds of meters at least. This happened repeatedly, and we believe we correlated it to cases when the car came up over a low rise or bridge, and there was bright sun creating a small mirage in the distance on the highway in front of the car without any other vehicle in between to block the view. This seems to be a safety issue because at highway speeds, unexpected braking is very disruptive and startling to the driver, the passengers as well as anyone following behind who may not react in time especially on a clear sunny day with no obvious obstructions to take extra care of. * component: Adaptive Cruise Control (with or without other Autopilot ADAS features) * safety: Braking at highway speeds is disruptive to traffic and can cause accident (rear-ending, startling driver) * reproduced: Problem has not been reproduced by the vendor and I don't see any way to report it to the vendor * inspection: The components have not been inspected by others to my knowledge, this is based on software produced by or licensed by Tesla * warnings: no warnings were produced before or during the event, just .5g or so (not measured) of braking unexpectedly

The car brakes by it and accelerates by it. Some time it says I am not holding the steering wheel and it cancels the autopilot in the middle of the long distance driving. The defective cabin camera does not see the hand position at all and randomly keeps on distracting from the front road view to the screen which is not in the same line as the road. Too many errors of auto pilot are very frustrating and distracting. The Tesla’s team tries to repair something and keeps on blaming their own departments not to fix things correctly. I have tried many times to make an appointment thru their app which is very buggy and it’s like one way communication. I have multiple recalls on my car but they don’t have time or parts to fix it. They will not allow making any weekend or within 20 mile radius service center. Once they do any repair their technician drops the ball and do not want to fix the original problem correctly. The full self driving is ridiculous I have not been able to complete even 10 miles trip without taking over in few minutes. This FSD software/hardware needs to be more accurate as soon as possible so that there is no harm done to the driver and passenger to the Tesla and other cars.

Ghost braking hard and want refunded for full self driving because it’s not there

https://www.tesla.com/support/home-charging-installation/wall-connector The strain relief on the cable that is used to charge the vehicle became loose exposing dangerous high voltage 240v (40A) bare wires inside where the consumer holds it to charge the vehicle. If touched by anyone while charging, would likely cause electrocution and possible death. As the vehicle takes hours to charge outside, not only is the driver and passengers at risk but passerby's including young children. This could happen during clear, dry conditions and exacerbated by wet conditions. The manufacturer, Tesla, responded to my complaint by telling me the only remedy is for me to buy a new charging unit at a cost of $500 plus a few hours of electrician labor. There was no mention of a replacement part (strain relief/handle) other than purchasing the entire system and paying an electrician to replace it. There were no prior symptoms (no scratches, no cracks, no physical damage, etc..) which leads me to believe that this is a manufacturing defect and a serious live threatening one. Furthermore, the Tesla support team wrote on 7/16/2022: "Thank you for reaching out to the Tesla Wall Connector Support team. "he crack shouldn't stop the unit from charging. Your unit is out of warranty. If you would like to purchase the newest Wall Connector while it's on sale for $400 instead of $500, I have provided the link. We do recommend a certified electrician install the Gen 3. https://shop.tesla.com/product/wall-connector." This implies that the wall charger can be used to charge the vehicle and ignores the DANGEROUS ELECTRICAL HAZARD present which is totally unacceptable.

Driving today on I45 between Dallas and Houston on beta autopilot I was traveling at the speed limit of 75 with much room to the next car, maybe 1/2 mile the car suddenly did a panic breaking for no reason. I took control by the time it was at about 30 mph and got back up.to speed but I'm positive the car behind me was alarmed. No damage or incident but it was quite alarming.

Intermittently, the main screen that has the map will go haywire, making navigation with the map impossible and putting safety at risk. Even after rebooting the computer (while driving), the issue can persist, making it very difficult to know what speed I'm going due to the issue as it is very distracting. I have video of the latest incident available.

In 2021 the vehicle reported – “Front passenger safety restraint system fault/Contact Tesla Service”. Tesla performed OCS rework installing an Occupant Classification System (OCS) Filter Module (part SERVICE KIT – OCS REWORK (1479982-00-C)). In 2022 the vehicle reported “RCM_a056 Front passenger safety restraint system fault service required”. Tesla’s proposed correction is to replace seat (part 1ST ROW SEAT ASSEMBLY – RIGHT HAND – PUR BLACK (7654324-91-C)). The safety risk may be serious and alert RCM_a056 is being reported by other owners on the web so the problem is not isolated. My understanding is the Occupant Classification System (OCS) Filter Module is part of the airbag system and weighs occupants in the front seat. The OCS Filter is used to determine if the front seat is occupied and possibly classify occupants by weight to determine if and/or by how much airbags should be deployed. The safety of a person in the front passenger seat maybe at risk because of this faulty OCS which could result in airbags failing or deploying dangerously based on erroneous OCS inputs. The problem was identified by two faults reported by the vehicle, the first OCS failure was confirmed by a Tesla Mobile Technician and the component was replaced (part SERVICE KIT – OCS REWORK (1479982-00-C)). The Tech said the seat heater was causing interference with the OCS’s unshielded wires. The second fault the vehicle reported was also confirmed by a Mobile Service Technician who said the replacement OCS filter module “can’t be calibrated”. Please note that this is the second failure of the same component. Tesla has the OCS Module replaced in March of 2021. No other parties have inspected any of the OCS Filter Modules. I will make an effort to retain the seat being replaced. Only two fault with “RCM_a056” code and “Front passenger safety restraint system fault” text were reported by the vehicle. There were no other symptoms related to this faulty module.

Periodically the driver side front brake will emit a squeal when travelling at low speeds. Reported to Tesla and they attributed the lack of braking as a contributory fault. They bevelled the brake pad and explained that this was normal behavior. However this did not fix the problem and it periodically reoccurs.

looks like "upper control arms Parts" are poorly constructed and Tesla is not able to fix . I've had my 2018 model 3 for a 4.5 years now I notice a squeaking noise coming from the steering wheel and its constantly whenever I turn the wheel. Tesla said to replace upper control arms Parts by owner , even though it was poorly designed .costing about $2800.00.. which is not acceptable . Would you mind take a look at this issue

Autopilot failed and crashed into another car while changing lane didn't detect coming in left lane and tried to changed and crashed into it. It put everyone in the car in life threatening risk

Every time we have it on autopilot on the tollway, we experience phantom braking at the same location regardless if we are going south or north. It is dangerous if there is a car behind us.

Driver Side Supplemental Restraint system reported an issue and need for service. Service department blames faulty electrical harness under the seat. A search of the web shows this is a common failure, leading me to believe that it is a design or a quality control issue. Tesla declines to repair under warranty because warranty expired 610 miles prior to notification.

Going down an undivided single lane each way roadway at 55 MPH car suddenly hard braked and car behind me almost hit me. Most of these I don't report since it's normal for Tesla FSD or adaptive cruise to be incapable of maintaining reasonable speed for a day trip - this was worse than usual and almost resulted in an accident.

Car was stop at left turn lane waiting for light to change to green arrow. Car just accelerated on its own . Car crashes into to car in front of me and pushes us onto center island and continues to accelerate sending us on to crossing traffic, endangering others and my family life . Tesla never investigated or tried to respond. Insurance company couldn’t or never did any investigation and made me at fault for the accident. Tesla certified body shop told me they can’t pre scan Tesla and print out reports like any other vehicle. Cars driver front camera was coming on and off prior to acceleration for no apparent reason . Camera is part of ADAS system.

Front upper control arm ball joints squeaking noise. Turning the steering wheel produces loud squeaking noise. The ball joints seem susceptible to outside elements (ie water from raining) and lose internal grease and dried up creating frictions. 2018 Tesla Model 3 Long Range

Cruise control was engaged at 70mph. Auto without warning while traveling suddenly started severe braking. Driver was only guiding steering at the time ( foot did not touch brake). The dual lane highway was level and straight. There were no other vehicles in sight. The skys were overcast so there were no shadows. There were no overpasses. I have had this happen several times when autopilot is engaged but never when just cruise control activated. Sudden braking like this at high speeds could cause a vehicle following this auto to rear end that could cause the loss of control of this vehicle that would cause a life threatening event to occur.

The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.

PHANTOM BRAKING!!! Ever since purchasing the car in March 2018 and right up to the present, when using AUTOPILOT or more recently FULL SELF DRIVING (FSD), especially at highway speeds, the car will suddenly start significantly braking and slow down for no justifiable reason. This is dangerous enough that if the vehicle behind me is not paying attention, they could rear-end me. It’s totally unpredictable when this will occur, but it does happen frequently at highway speeds. This is a very well-known problem, but even after dozens of software update releases, Tesla has been unable to eliminate or even reduce the frequency of Phantom Braking.

NHTSA forced Tesla FSDBETA to remove “Rolling Stop” behavior at clear intersections. This has caused me to be continually honked at, drivers aggressively passing my slow FSDBETA car. The decision by the NHTSA has caused my car to be more UNSAFE by impeding proper traffic flows. NHTSA should be focused on improving safety and not traffic law enforcement. This complaint is directed at the improper decision and solely on the NHTSA to lift the guidance to Tesla. As a customer I now feel my car is unsafe to drive due to your decision.

I was using Enhanced Autopilot on Tesla Model 3. It breaks automatically in middle of road for no reason even when there is no object in front of it. Its a life threatening situation because the vehicle behind my car will not have enough breaking distance and time at high speeds. It happens almost every month and specially under the reflection of bridges. I complained to service center and employees just ask exact time when it occurred and if exact time is not provided than Tesla employees does not do anything to resolve the issue. Looks like Tesla is putting many lives in danger.

When driving on local roads and the interstate the card suddenly brakes for no reason when using auto pilot or full self driving. Sometimes it seems to be triggered by shadows from trees or other objects on the road and other times for no reason at all. I have been going 45 mph and the car suddenly braked to 30mph. I have been on the open interstate doing 70 mph when the car will suddenly and violently brake when there is a car on your bumper and this is very dangerous. If you dont keep your foot over the gas while driving and force the car to speed up it will cause an accident bc it will brake until the car is stopped probably. Somone needs to look into tesla and the phantom braking on auto pilot and full self driving. i have owned this car for almost 4 years and over the last 1 year this has gotten progressivley worse when they switched from using the radar sensor in the front to camera only vision called tesla vision. it is unsafe and im sure it's causing accidents today and needs to be investigated since Tesla cant seem to fix it.

Our model 3 was purchased with Tesla’s “full self driving (FSD)” software installed in 2018. Throughout our entire ownership period, whenever FSD is active, there are specific locations known to us - mostly at certain points on freeways - where the car will “phantom brake,” in other words suddenly decelerate the vehicle very rapidly and require *immediate* driver intervention. For instance, there is a freeway interchange ramp that passes under a bridge and doglegs to the left. The car will always phantom brake about 200 feet before it reaches the bridge. This has been happening for years, and we’ve reported this defect and this specific location to Tesla many times. There are other locations known to us as consistent phantom brake triggers, but there are of course times where this occurs when we are not expecting it as well, and that’s when it’s most dangerous. We believe it may have something to do with the car’s sensors when they sense certain shapes or objects while the road is also curving slightly, as this is the most common phantom brake scenario for us. Again, this has been happening since we purchased the car in 2018. It occurs randomly at least a few times a month, and it *always* occurs in certain locations.

Multiple instances of phantom braking and slow down while driving on Traffic Aware Cruise Control (TACC) and/or Autosteer mode of the Autopilot feature. In addition, the lane keeping assistance feature gives phantom warnings even though the car stays in the lane.

I was driving on a one way street when the car suddenly stopped. I was not at an or close to an intersection. There was a pedestrian waiting on the side of the road, standing between cars. He was not in my way. He was not even close to the vehicle. The car sounded audible warning and came to a complete stop. I believe this was the reason the vehicle stopped. This is the 2nd time since my 3 year ownership that this has happened. I provided Tesla with time stamps of the event during my service visit. They told me this is normal function of the vehicle. Just reporting this in case there is a more serious underlying issue that warrants additional investigation.

On June 1, 2022, we left on a roadtrip to CA from UT. Our Model 3 kept having incidents of "phantom braking," in which the Traffic-Aware Cruise Control and Autopilot systems would suddenly, inexplicably cause the car to slam on the brakes, and sometimes even flash a "red" steering wheel and an alarm with a warning that there was an object ahead —when there was NOT! This happened at least a dozen times en route on Highway 95 in Nevada, and continued to happen throughout our roadtrip on other highways until we returned home one week later on June 8, 2022. I have experienced this problem several times over the past year, and numerous other owners have already submitted similar complaints to NHTSA. Indeed, the TACC and AP behaviors are now significantly WORSE than when we first took delivery of the car over 4 years ago in April 2018. It is as though the car suffers hiccups, spasms, Tourette's Syndrome without any warning. I fear that one of these times we will be rear ended by a car behind or to the side of us. I can only speculate as to why this has started to happen, but suspect it is because Tesla decided to stop using its radar sensors a year ago and now only relies on its cameras. These incidents truly frighten my wife to death, so much so that she wants me to get rid of the car. I can't say I blame her, as the problems with the car's TACC and AP systems are now making it unsafe on our highways. If Tesla doesn't restore reliable, dependable, safe TACC and AP in the near future, I will get rid of the car.

The optional "Self Driving Option" we purchased for an additional $8,000 when we purchased this vehicle has never worked properly. The adaptive cruise control will brake for no reason, often multiple times per mile. It seems to be affected by shadows on the road and the vehicle mistakes these shadows for obstacles. The "Self Driving Option" will abruptly jerk the steering wheel in the direction of oncoming traffic and violently disengage. My wife and I find it to be unusable. Multiple service requests to Tesla have resulted in no actions.

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front driver's and passenger's side door panels made clicking sounds while the windows were rolling up and down. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. Parts distribution disconnect.

PCS failure right when warranty expired. This should have been covered under battery warranty since it is component of charging system. But, Tesla refused to consider this under battery warranty

While using the adaptive cruise control plus autopilot, car suddenly and rapidly slows to stop. At each instance, there are no cars in front of me or any other obvious obstruction to cause the car to rapidly deaccelerate. It only happens on the freeway at freeway speeds. It is shocking and unnerving. When I quickly take back the control, I can bring the car back up to speed. So far, there has not been a car close behind me to cause a rear-end collision, but that is my fear. This has happened sporadically since I got the car, perhaps ten times total. The form asks for a date, but there are multiple across years so I put the approx latest date.

The automatic emergency braking system activated when there was no collision imminent. (7:13am, 5/22/22) Neither cruise control nor autopilot was engaged at the time of incident. I was nearly hit from behind by a driver who did not expect me to stop as there was no hazard or other vehicle. Tesla inspected the vehicle and found no fault and claimed that I needed driver education. Also on a subsequent interstate trip with cruise control engaged, the automatic emergency braking system activated unnecessarily. It appears to be related to shadows on the road or pavement changes.

Main screen freezes up while driving multiple times per week requiring reset and unable to control safety items such as defroster.

Tesla refusing to repair car to address the recall issued by NHTSA on Dec 2021.