2014 Tesla Model S Complaint Log

The contact owns a 2014 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to the recall repair was unavailable. The contact took the vehicle to a local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated she was unable to start the vehicle and the battery was replaced. The manufacturer had not been made aware of the failure. Parts distribution disconnect. The failure mileage was unknown.

THIS IS ANOTHER COMPLAINT IN REGARD TO YOUR INVESTIGATIONS OF TESLA SUSPENSION BREAKAGES. I AM FILING THIS COMPLAINT ON BEHALF OF A TESLA MODEL S 2014 OWNER IN NORWAY WHO IS UNLIKELY TO REPORT THIS TO AUTHORITIES. I HAVE USED A VIN OF A RANDOM 2014 TESLA TO FILE THE COMPLAINT. HERE IS THE THREAD IN WHICH THE OWNER POSTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-20. NOTE THAT THIS IS PAGE 20 OF A GIGANTIC THREAD OF BREAKAGE COMPLAINTS. SNIP** QUASHERA, TODAY AT 5:28 AM IM A PROUD MEMBER OF THIS CLUB AS WELL NOW! [​IMG] HEARD A THUMP WHILE DRIVING DOWN THE ROAD, THANKFULLY I STOPPED TO TURN JUST A FEW HUNDRED METERS LATER AND WHEN I PUT IN REVERSE ANOTHER THIRD SNAPPED OFF. KIND OF AWKWARD TO BLOCK OFF THE ENTIRE ROAD. [​IMG] 2014 MODEL S WITH AP THE PART SEEMS TO HAVE BROKEN OFF IN 2 PIECES, ONE PART BROKE WHILE DRIVING NORMALLY, AND THE OTHER BROKE WHEN I STOPPED TO TURN. LOOKING AT THE PARTS THE MIDDLE BREAKAGE SEEMS QUITE OXIDIZED, SO I THINK I HAVE BEEN DRIVING FOR A WHILE WITH A BROKEN PART BEFORE IT FAILED COMPLETELY. (LOOK AT THE COLOUR DIFFERENCE BETWEEN THE TOP (OLD) AND BOTTOM(FRESH) SURFACE. IM SO THANKFUL THIS DIDN'T HAPPEN WHILE AT SPEED.** THE IMAGES ARE ATTACHED TO THIS COMPLAINT. PLEASE TAKE ACTION. THIS FAILURE HAS ALREADY KILLED PEOPLE. THANK YOU KEEF

On February 15, 2021, I was driving my Tesla Model S and turned onto a neighborhood road at a speed of approximately 10-15 mph. I just started to accelerate when an extremely loud noise came from the front end of the car, much like an explosion. The vehicle continued to drive, but was noticeably lower in the front. I pulled over and stopped. I was shaken by the noise and could have lost control. Fortunately, I was not driving fast and there were no cars near my vehicle. There was no warning in terms of lights or altered performance prior to the noise just described. After inspecting the bottom of the car and seeing nothing dragging or impeding driving, I returned to my house about a block away. The car was taken to a Tesla dealer and repaired. The "left front strut spring" had broken, according to the Tesla mechanic. The mechanic claimed that this was not unusual due to "rusting" that occurred in the Mid-Atlantic climate. The car had 54,500 miles on the odometer. I have never heard of a catastrophic break of such equipment, with no warning, due to "rusting". I am reporting the part failure because if the break had occurred while turning onto a busy road, the problem could easily have led to the loss of control and an accident. This was not a threat to me because I was on a little-used city road with a low speed limit. After the repair was made, I requested the broken part from Tesla, but was told it had been thrown away.

 THE VEHICLE'S CENTER DISPLAY IS MALFUNCTIONING IN WHICH WE EXPERIENCE A PERSISTENT BLANK CENTER DISPLAY THAT DOES NOT RECOVER AFTER RESTARTING THE TOUCHSCREEN, LOSS OF CERTAIN FUNCTIONALITIES OCCURS. I TOOK IT INTO THE MANUFACTURER THEY SAID THAT THE "CODE" ISSUE WAS FIXED, BUT THE PROBLEM PERSISTS.

I HAVE HAD REPEATED FAILURES RELATED TO THE MAIN DISPLAY (MCU) ON MY TESLA MODEL S, INCLUDED FAILURE TO START WHEN THE CAR WAS POWERED UP, "CRASHING" DURING DRIVING, "LOCKING" OR "FREEZING" OF ENTERTAINMENT SCREENS ONTO THE DISPLAY THAT REMAIN EVEN WHILE DRIVING, AND SLOW RESPONSE TO INSTRUCTIONS. IT WAS INITIALLY REPLACED UNDER WARRANTY WITH A REMANUFACTURED MCU1 UNIT IN FEBRUARY 2020. THE CAR CONTINUED TO HAVE PROBLEMS AND I SCHEDULED SERVICE TWO MORE TIMES DURING 2020 AND TESLA REFUSED TO REPLACE THE HARDWARE EACH TIME. THEY SAID THEY "CLEARED THE MEMORY" AND "RESET THE FIRMWARE". THIS SOLVED THE IMMEDIATE PROBLEMS BUT THE PROBLEMS RETURNED, SOMETIMES WITHIN DAYS. I HAVE HEARD ANECDOTALLY THAT TESLA REDUCED DATA LOGGING TO TRY AND PRESERVE THE LIFE OF THESE UNITS; IRONICALLY, I BELIEVE, THIS RESULTS IN TESLA SAYING THERE WAS NOTHING LOGGED AND THUS REFUSING TO REPLACE THE HARDWARE. IN JANUARY OF 2021, OUT OF CONCERN FOR THE SAFETY OF MY CAR, I PAID $2500 TO UPGRADE FROM MCU1 TO MCU2 BASED ON STAFF SAYING THAT WOULD SOLVE MY PROBLEMS. IT HAS NOT. IN THE 10 DAYS SINCE THE UPGRADE, IT HAS "CRASHED" 2 MORE TIMES WHILE DRIVING AND "FROZE" PART OF THE DISPLAY ANOTHER TIME WHILE DRIVING. I HAVE LOST UNEXPECTEDLY : NAVIGATION IN THE MIDDLE OF A COMPLICATED INTERCHANGE, THE REAR CAMERA NEEDED TO REVERSE SAFELY, MANY CONTROLS INCLUDING LIGHTS, HEATING, AC, AND CHARGING. WITH THE MCU2 CRASH, I ALSO LOST THE DASHBOARD DISPLAY (E.G. SPEED). FINALLY, THE IMPLEMENTATION OF THE DISPLAY OF THE REAR CAMERA IN MCU2 (THE REAR CAMERA IS THE SAME) IS BAD - AT NIGHT THE DISPLAY IS SO DARK IT IS ALMOST USELESS. THIS IS A STEP BACKWARDS. I HAVE BEEN REPEATEDLY TOLD AN IMPENDING FIRMWARE UPDATE WILL FIX THE PROBLEMS. I HAVE RECEIVED SEVERAL UPDATES, BUT NONE FIXED THE PROBLEMS. THE ATTACHED PHOTO IS THE MOST RECENT CRASH OF THE NEW MCU2.

TWO PROBLEMS: MY CAR IS GIVING OFF WARNINGS ABOUT THE SUSPENSION. AND SO FAR TESLA REFUSES TO FIX IT EVEN THOUGH THE CAR IS UNDER WARRANTY. 2) THE CENTER CONTROL UNIT IS SLOWING DOWN AND SOME OF THE FUNCTIONS AREN'T WORKING. SO FOR EXAMPLE, MY BACKUP CAMERA WOULD NOT COME ON TODAY. AGAIN TESLA IS REFUSING TO FIX THIS AND SUGGESTING THAT I WAIT FIRMWARE FIX. AND THIS HAS BEEN GOING ON FOR THE BETTER PART OF A YEAR.

The autopilot will apply the brakes in what is basically a panic stop any time you are decending from a hill and there is an overpass crossing the roadway. It happens to me on a particular stretch of the freeway almost every single time, and has happened multiple times. Each and every time it occurs it is as the vehicle is decending from a rise and there is an overpass ahead. For some reason the vehicle detects the overpass as an obstruction and slams the brakes. This has happened at least half a dozen times. Fortunately there was never a car following me very closely. I make it a point when I use the auto pilot to be ready to take over at a moment's notice whenever there is an overpass ahead. The vehicle did this with the OLD (original MCS) and the NEW one Tesla just installed.

THE CAR WAS PARKED IN MY GARAGE, AND OUT OF THE BLUE IT BEGAN TO SPONTANEOUSLY COMBUST. IMMEDIATELY THE GARAGE WAS FILLED WITH ELECTRICAL SMOKE.

THE ENTIRE SCREEN WENT BLACK AND IT STARTED SHOWING THE BACKUP CAMERA. I COULDN'T FIX IT EVEN BY RESTARTING IT. NOTIFICATIONS INCLUDED- CENTER DISPLAY UNAVAILABLE, IT ALSO AFFECTED THE TURN SIGNAL WHILE DRIVING AND CRUISE CONTROL. OTHER SAFETY FEATURES OF THE VEHICLE WERE ALSO UNAVAILABLE.

REAR END OF THE CAR SWAYED FROM SIDE TO SIDE ON SUDDEN ACCELERATION OR DECELERATION. TESLA VERIFIED THE PROBLEM AND REPLACED REPLACED REAR TOW LINKS AND FRONT AFT LINKS. THEY SAID THESE PARTS WERE WORN. THEY CHARGED $3,098 FOR THE REPAIR. THE CAR ONLY HAS 38,692 MILES ON IT. I KNOW THAT TESLA CARS WITH SIMILAR SUSPENSION ISSUES HAVE BEEN RECALLED IN CHINA. IT IS ALSO CLEAR FROM VARIOUS BLOGS THAT THE PROBLEM IS QUITE COMMON. MY CAR IS OUT OF WARRANTY BUT I THINK THE ISSUE IS A PROBLEM WITH ORIGINAL DESIGN. IS THERE ANY PLAN TO RECALL THESE CARS FOR THIS ISSUE?

IN 2019 MY MAIN COMPUTER SCREEN WENT BLANK.AND DIDN'T COME BACK ON. I WAS ABLE TO DRIVE BUT HAD NO DEFOGGER OR OTHER SAFETY FEATURES. TESLA REPLACED AN MCU COMPUTER MODULE. IT HAPPENED AGAIN IN 2020. I BROUGHT IT BACK JANUARY 14 2021 AND INSTEAD OF REPLACING THE UNIT WITH A 64 GB UNIT (THE ORIGINAL WAS A 6 GB UNIT) THEY EMPTIED OUT SOME INFORMATION TO MAKE MORE ROOM. I SEE THIS AS A TEMPORARY FIX.I AM NOT CONFIDENT THIS WON'T HAPPEN AGAIN. MY CAR IS STILL UNDER AN EXTENDED WARRANTY.

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING 60 MPH, WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE BEGAN TO MOVE TO THE RIGHT INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TESLA (14010 PERRY HWY, WEXFORD, PA 15090, (878) 332-6091) WHERE IT WAS DIAGNOSED WITH NEEDING THE SUSPENSION TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

MY DAUGHTER WAS DRIVING THE CAR. THE TOUCH SCREEN SUDDENLY FROZEN DURING DRIVING AROUND 12:35 P.M. DEC. 28 2020. (THE EXACT DATE COULD NOT REMEMBERED, BUT I HAVE FILE WITH TESLA ON THE DAY IT HAPPENED). THE WIND SHIELD GOT FROG UP VERY FAST. I COULD NOT TURN ON DEFROST AND ALMOST HAVE A COLLISION DUE TO POOR VISIBILITY. I HAD TO USE PAPER TO CLEAN THE MOISTER OF THE WIND SHIELD AND SO THE VISIBILITY WAS GOOD ENOUGH FOR MY DAUGHTER TO DRIVE THE CAR BACK HOME SAFELY.

THIS IS ANOTHER COMPLAINT ABOUT TESLA SUSPENSION BREAKAGES WHICH ARE THE SUBJECT OF AN INVESTIGATION BY NHTSA. PLEASE NOTE THAT I HAVE USED A SUBSTITUTE VIN SINCE THE VIN OF THE CAR IN QUESTION IS NOT DECIPHERABLE DUE TO CRASH DAMAGE. THE CAR IS IN THE COPART SALVAGE YARD AND IS AVAILABLE FOR INSPECTION HTTPS://WWW.COPART.COM/LOT/60420790/PHOTOS/2014-TESLA-MODEL-S-CA-MARTINEZ THIS CAR HAS BEEN IN A SEVERE CRASH AND IT IS ALMOST CERTAIN THAT OCCUPANTS HAVE BEEN KILLED OR INJURED. THE BACK WHEEL AND SUSPENSION HAS SNAPPED OFF AND IS STASHED IN THE FRUNK. THE FRONT SUSPENSION HAS ALSO SNAPPED OFF. GIVEN THE LARGE NUMBER OF SIMILAR SUSPENSION BREAKAGES THAT HAVE BEEN REPORTED BY OWNERS IT IS HIGHLY PROBABLE THAT BROKEN SUSPENSION PARTS WERE THE CAUSE OF THIS CRASH AND NOT JUST DAMAGED BY THE CRASH. PLEASE GO AND INSPECT THIS CAR AND LOOK INTO THE CIRCUMSTANCES OF THE CRASH. THANK YOU. KEEF

WHILE DRIVING WITH MY SON ON LOCAL ROADS, WITH NO UNUSUAL BUMPS OR POTHOLES, I EXPERIENCED AN ALARMING LOSS OF STABILITY. I SLOWED MY SPEED DOWN AND MADE IT HOME. ONCE THE CAR WAS IN THE DRIVEWAY, I SAW THAT THE REAR WHEEL WAS CANTILEVERED ABOUT 15 DEGREES FROM VERTICAL. ONCE I WAS ABLE TO HOIST THE CAR AND LOOK UNDERNEATH, IT BECAME CLEAR THAT THE CAUSE OF THE PROBLEM WAS A BROKEN LOWER CONTROL ARM (SEE PHOTO). TO BE CLEAR, THERE WAS NO ACCIDENT OR INCIDENT WHICH CAUSED THIS AND IT COULD HAVE RESULTED IN A DANGEROUS/FATAL ACCIDENT IF I'D BEEN DRIVING ON A HIGHWAY OR BUSY ROAD. THIS APPEARS TO BE A KNOWN ISSUE COVERED BY THE SERVICE BULLETIN SB-19-31-001. I HAD THE REAR CONTROL ARMS REPLACED BY A LOCAL TESLA SERVICE CENTER AT MY EXPENSE. THIS ISSUE IS A REAL SAFETY RISK THOUGH AND AFFECTED CARS SHOULD BE RECALLED TO PREVENT ACCIDENTS AND FATALITIES.

THE CENTER INFO SCREEN GOES BLACK AND YOU LOSE THE BACKUP CAMERA , HVAC CONTROLS, RADIO, AND ALL OTHER FUNCTIONS TO THE CAR. HAPPENS RANDOMLY. CREATES A SAFETY ISSUE AND IS KNOWN PROBLEM WITH THIS TESLA MODEL

THE INSTRUMENT CONTROL SCREEN IS FAILING AS THE GLASS IS SEPARATING FROM THE GLASS AND UNABLE TO VIEW ICONS ON THE PANEL. TELSA IS NOT GOING TO REPLACE UNLESS 1500 IS PAID FOR REPLACEMENT WITH UPDATED SCREEN THAT DOES NOT SEPARATE FROM THE GLASS. SOME PEOPLE ARE REPORTING IT AS BUBBLING OR IMPRESSION OF WATER MARKS BEHIND THE GLASS BUT IT IS THE GLUE FAILING. THIS IS A KNOWN ISSUE. FOR THE WHEEL ISSUE, THE TPMS SYSTEM IS FAILING AND TELSA WILL NOT REPLACE UNLESS 1K IS PAID TO "UPGRADE" THE SYSTEM.

I WOULD LIKE TO PROVIDE INFORMATION REGARDING 2 PRELIMINARY EVALUATIONS IN 2020 THAT NHTSA HAS OPENED FOR A TESLA VEHICLE. 1.THE EXPANDED PROBE JUNE OVER TOUCHSCREEN FAILURES. 2.2015-2017 MODEL S AND 2016-2017 MODEL X VEHICLES REGARDING FAILURE OF LEFT OR RIGHT FRONT SUSPENSION FORE LINKS. I WOULD LIKE TO POINT OUT THAT ALTHOUGH NHTSA IS USED TO DEALING WITH "MODEL YEAR" VEHICLES, IT IS WELL KNOWN THAT TESLA DOES NOT FOLLOW THE CALENDAR YEAR MODELS LIKE OVER MANUFACTURERS. THEY INTRODUCE NEW FEATURES, FIXES, MODIFICATIONS IN REAL-TIME. I WANTED TO LET YOU KNOW THIS AS YOUR EVALUATIONS MAYBE SHOULD NOT BE CUT TO THE CALENDAR YEAR AND POSSIBLY GAIN INFORMATION ON THE TIME WHEN TESLA IMPLEMENTED A CHANGE TO THE PRODUCTION. I AM INCLUDING TWO INVOICES THAT I HAVE HAD TO PAY THIS YEAR AND HERE ARE SOME CONCERNS. 1. APRIL2020 - MCU REPLACEMENT. MY REPLACED MCU IS STILL EXHIBITING THE SAME ISSUES WHERE I CAN HAVE NO REAR CAMERA, NO BLINKING SOUND, EXTREME DELAYS IN THE TOUCHSCREEN, RANDOM REBOOTS. I AM CURRENTLY PROVIDING EVIDENCE TO TESLA IN ORDER FOR THEM TO FIX UNDER WARRANTY. THE ONIS IS ON ME HOWEVER IT SEEMS. TESLA'S OWN RECALL FOR THIS ISSUE HAS A LIMIT OF 8 YEARS OR 100,000 MILES. THIS IS NOT COVERING THE FACT THAT IT IS OLDER VEHICLES THAT EXHIBIT THIS ISSUE. THIS IS A DEFECT WHICH HAS BEEN PROVEN BY INDEPENDENT POST-TESLA SERVICE PERSONNEL WHICH I CAN PROVIDE YOU DIRECTION TO REVIEW THAT INFO. MY POINT HERE IS PLEASE DO NOT LET THEM GET AWAY WITH PROVIDING A HALF-SOLVED SOLUTION. THE MCU IN QUESTION IS USING NON-COMMERCIAL GRADE EMM MEMORY. 2. NOVEMBER2020 - FAILURE OF THE LEFT OR RIGHT FRONT SUSPENSION FORE LINKS. AFTER A VISIT TO A LOCAL SERVICE STATION, THEY MENTIONED THERE IS A PROBLEM. ATTACHED IS THE INVOICE FROM TESLA REPLACING THE FORE LINKS MENTIONED HERE. IN SUMMARY, MY CAR WAS MADE IN THE U.S. I HOPE YOU WILL HOLD TESLA ACCOUNTABLE.

I WAS BACKING OUT OF A PARKING SPACE AND THE CONTROL ARM COMPLETELY SHEERED OFF OF MY FRONT, DRIVER SIDE SUSPENSION. MY WHEEL WENT INTO THE WHEEL WELL. I WAS SO WORRIED THAT IT COULD HAVE HAPPENED WHILE I WAS ON THE HIGHWAY.

WHEN DRIVING AT LOW SPEED AND TURNING THE CAR OVER SLIGHTLY UNEVEN SURFACES LIKE A DRIVEWAY OR CAR PARKS THE FRONT SUSPENSION MAKES A CLUNKING AND CLICKING SOUND. VIBRATION AND THUDS CAN BE FELT THROUGH THE STEERING WHEEL AND FOOTWELLS OF THE CAR. I BROUGHT TO TESLA AND THEY SAID THIS IS WEAR AND TEAR AND CHARGED ME $2,700 TO FIX EVEN THOUGH MY CAR IS UNDER WARRANTY. MANY SIMILAR ISSUES HAVE BEEN RECORDED OF OTHER TESLAS WITH WORSE CASES OF PARTS BREAKING DURING SLOW OR HIGHWAY SPEEDS. TESLA SERVICE CENTER STATED THAT IF I DO NOT WANT TO PAY FOR THE REPAIR THE CAR IS STILL SAFE TO DRIVE! EVEN THOUGH THERE ARE CASES OF PARTS BREAKING WHILE THE CAR IS MOVING. VERY NEGLIGENT OF TESLA STAFF TO STATE THIS. CAR DETAILS MODEL S85 61,000KS (38,000MILES) YEAR 2014 SEE ATTACHED IMAGE OF PARTS REPAIRED.

MY VEHICLE HAS LESS THAN 60K MILES ON IT. AFTER AN UNRELATED SERVICE INCIDENT, TESLA INFORMED ME THAT I NEED TO REPLACE MY FRONT SUSPENSION DUE TO "WEAR AND TEAR" AND THAT IT IS NOT COVERED UNDER STANDARD WARRANTY, EVEN THOUGH IT IS A SAFETY ISSUE. NO ISSUES WITH MY REAR SUSPENSION. THIS ISSUE WAS FOUND WHEN I WAS PULLING OUT OF THE PARKING SPOT AT LESS THAN 5MPH AT THE TESLA SERVICE CENTER. MULTIPLE EXPERTS HAVE CONFIRMED THAT 60K IS TOO SOON FOR A SUSPENSION TO FAIL AND THAT THIS IS THE SIGN OF A MANUFACTURER ISSUE. THERE ARE MANY SIMILAR CASES LOGGED ONLINE BY OTHER MODEL S OWNERS, WHERE TESLA SUMMARILY RULED THAT THE FAILED SUSPENSIONS WERE BECAUSE OF NORMAL WEAR AND TEAR. TESLA IS CHARGING $2,143.30 FOR THIS REPAIR, ALTHOUGH MY VEHICLE IS FULLY UNDER WARRANTY.

MY MAIN SCREEN WENT BLACK, AND I CAN NO LONGER USE THE BACK UP CAMERA, TEMPERATURE CONTROL, CHARGING LEVELS, AND THE 12 V BATTERY IS NOW STATING A FAULT. THIS IS SIMILAR TO OTHER MULTIPLE COMPLAINTS UNDER ACTION NUMBER PE20010.

WE WERE DRIVING DOWN THE HIGHWAY, AND THE STEERING WOULD STOP WORKING ( HITTING UNEVEN ROAD OR SWITCHING LANES). I DID NOT HAVE CONTROL OF THE CAR. MEANING IN CERTAIN AREAS OF THE ROAD, THERE WAS ABSOLUTELY NO CONTROL. IT WAS AS IF THE POWER STEERING COMPLETELY WENT OUT. IN ANOTHER AREA, IT WOULD WORK SOMEWHAT, AND THEN WE WOULD HIT ANOTHER AREA AND IT WOULD NOT WORK AT ALL. WHEN WE INFORMED THE TESLA SERVICE CENTER THEY REPLACED THE SCREEN ( BECAUSE IT HAD BEEN MELTING) BUT SAID THE STEERING WAS A TIRE ISSUE. I ASSURE YOU IT WAS NOT. PLEASE NOTE THAT THE SCREEN HAS TO BE REPLACED BECAUSE IT HAD BEEN MELTING GOO AND THIS GOOD WAS DROPPING OUT ON THE CENTER CONSOLE. THIS GOO HAD DRIPPED IN THE AIRBAGS AND MADE THEM NON-OPERATIONAL. THE ONLY REASON WE WERE TOLD OF THE INOPERATIONAL AIRBAGS IS THAT WE HAD TO PURCHASE NEW ONES. PLEASE MAKE SURE THIS DEFECT DOES NOT HAPPEN TO ANOTHER PERSON/FAMILY, AS IT COULD BE FATAL. FOUR IMAGES ATTACHED:1. SCREEN ABOVE, 2. LEAKAGE BELOW THE STEERING. 3. IMAGE OF TOUCHSCREEN. 4. IMAGE OF TOUCHSCREEN. YOU CAN SEE THE LEAKAGE IN ALL IMAGES.*DT

MY SUSPENSION IS CONSTANTLY MAKING SOUNDS AND AFTER TAKING TO TESLA IT WAS 3RD TIME IT HAS BEEN DETERMINED THAT THE FORE LINK, CONTROL ARM AND BUSHINGS HAVE GONE OUT. I REPAIRED IT AND NOW SEEMS THE PROBLEM IS BACK

TESLA CPU FAILURE IS CAUSING CAR TO HAVE ISSUES. BLUETOOTH WILL NOT CONNECT, CAR WILL NOT UNLOCK, LIGHTS DO NOT WORK- EITHER ARE STUCK ON OR OFF, BLINKERS DO NOT WORK, BACK UP CAMERA DOES NOT WORK, AIR CONDITIONING IS STUCK ON WHICH DRAINS BATTERY, CANNOT CHARGE THE CAR WHEN IT IS NOT RESPONDING AS CHARGING PORT WILL NOT UNLOCK. CAR HAS ESSENTIALLY TURNED INTO A BRICK WITH <60,000 MILES. VERY DISAPPOINTED IN TESLA. THESE HAPPEN BOTH WHEN VEHICLE IS MOVING AND STATIONARY.

MY FRONT SUSPENSION FAILED, CAUSING A WHEEL MISALIGNMENT AND UNEVEN TIRE WEAR. THE CONTROL ARMS AND THE SUSPENSION BALL JOINTS FAILED, CAUSING THE DRIVER'S SIDE WHEEL TO BE LOOSE. I HAVE KEPT THE PARTS AND THE EXPENSIVE REPAIR BILL. IT APPEARS THAT THE RUBBER GASKETS FAILED AND WATER ENTERED THE JOINTS CAUSING PREMATURE WEAR. WITH THE LANE KEEP (AUTOPILOT FUNCTION) ON HIGHWAY 40 BETWEEN LAWRENCE AND TOPEKA, THE CAR STEERS ITSELF EITHER TOWARD THE DITCH OR TOWARD ONCOMING TRAFFIC WHEN APPROACHING THE TOP OF A HILL. IT IS VERY DANGEROUS. 10

FRONT SWAY BAR LINK FAULTY, RATTLING NOISE

LARGE SCREEN STOPPED RESPONDING, TURN SIGNALS STOPPED WORKING. HAD TO PULL OVER AND REBOOT. NEXT DAY SCREEN SHOWED A LOT OF ARTIFACTS AND I HAD TO REBOOT AGAIN TO REMEDY.

BECAUSE THE COMPUTER IN THE TESLA MODEL S FROM 2014 WAS BROKEN, THE CAR WAS VERY LOW IN SUSPENSION. TESLA KNEW ABOUT IT IN MAY 2020, BUT DID NOT OFFER A REPAIR EVEN IF I PAID $2,500. EVENTUALLY THE FRAME OF THE CAR TOUCHED THE REAR PASSENGER SIDE AND THE TIRE EXPLODED AND THE WHEEL WAS SO LOW THAT IS BENT THE FRAME AND BIG PIECES OF THE FRAME OF THE CAR AS THE BASE OF THE CAR WAS TOUCHING THE STREET. THE CAR WAS DEEMED A TOTAL AND MY COMPENSATION FROM AAA DID NOT EVEN ALLOW ME TO BUY A USED MODEL S. THE CAR AT THE TIME WAS IN MOTION ON THE 380 FREEWAY AND I HAD TO DRIVE SEVERAL YARDS TO GET TO SAFETY RUNNING ON THE FRAME OF THE WHEEL WITH THE BASE OF THE CASE TOUCHING THE ROAD.

MANUFACTURES KNOWN DEFECTIVE MCU 1 DEFECTIVE MEMORY HOUSED IN DAUGHTERBOARD AND SCREENS LEAKING ADHESIVE IN THE DRIVER'S INSTRUMENT CLUSTER AND 17" SCREEN ON MCU, ADHESIVE DRIPPING DOWN ONTO CABIN AREA .

RIGHT FRONT UPPER CONTROL ARM OF SUSPENSION FOUND TO BE FAULTY, DURING INSPECTION FOR RATTLING NOISE. SAME CAR RECALLED IN CHINA FOR THIS ISSUE

THE CENTER SCREEN TURNED OFF, AND THE CLIMATE CONTROL SYSTEM, TRACTION CONTROL, STEERING CONTROL, AND MOST OTHERS SYSTEMS COULD NO LONGER BE CHANGED FROM WHAT APPEARS TO BE RANDOM SETTINGS. I BELIEVE THIS IS REFERRED TO AS EITHER THE EMMC OR MCU FAILURE. TESLA'S ROADSIDE ASSISTANCE WOULD NOT TOW THE CAR AND TOLD ME TO DRIVE IT TO THE SERVICE CENTER. THE SERVICE CENTER SAYS THE REPAIR IS NOT COVERED BY THE 8 YEAR UNLIMITED MILE WARRANTY BECAUSE THE DRIVE TRAIN IS NOT AFFECTED HOWEVER YOU CANNOT CONTROL THE DRIVE TRAIN OR SUSPENSION SYSTEM WITHOUT THE CENTER SCREEN. TESLA WANTS $1400 TO REPLACE THE MCU WITH ONE THEY ADMIT WILL EVENTUALLY FAIL.

HERE IS A 2014 TESLA MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/34094495?ROWNUMBER=64 IT HAS DONE NEARLY 100,000 MILES AND THE OWNER PROBABLY THOUGHT THAT NOTHING COULD POSSIBLY GO WRO.... BUT IT DID. THE FRONT WHEEL IS JAMMED BACK IN THE WELL AND RUBBING AGAINST THE BODYWORK. THIS IS A SURE SIGN OF A BUSTED LOWER FORELINK. ANY OF YOU FOLKS AT NHTSA INTERESTED IN THIS? SHOULD I REPORT IT TO THE VEHICLE SAFETY AUTHORITIES IN CHINA INSTEAD? HAVE A NICE RELAXING DAY. YOUR FRIEND KEEF

REPEAT FAILURES OF THE CENTER CONSOLE SCREEN AND COMPLETE REPLACEMENT OF THE INSTRUMENT PANEL. CENTER CONSOLE SCREEN HAS HAD ISSUES SINCE PURCHASE WITH GOING TO BLACK SCREEN AND REBOOTING. NOW THE SCREEN WILL NOT REBOOT AND ALL SAFETY AND CONVIENIENCE FEATURES ARE DISABLED. NO REAR VIEW CAMERA, SIDE AND BACK DETECTION CAMERAS, AC, STEREO, HEADLIGHT, BRAKING FUNCTION CONTROLS, I HAVE A CALL INTO TESLA, BUT NO RESPONSE SO FAR. I AM AFRAID THAT I WILL NOT BE ABLE TO CHARGE THE CAR, THIS HAS HAPPENED TO MANY OWNERS. THIS IS A KNOWN ISSUE AND TESLA REFUSES TO RECALL. I WILL PROBABLY NEED TO REPLACE THE MCU AT A COST OF $2500.00, THIS ON TOP OF REPLACING A DEFECTIVE INSTRUMENT PANEL (IT DELAMINATED) AT A COST OF $750.00 (IT WAS $1500.00, TESLA REDUCED TO $750.00 AND DEMANDED THAT I SAY THAT I WAS FULLY SATISFIED WITH THE REPAIR PRIOR TO THE WORK OR THEY WOULD NOT REDUCE THE FEE). MY VEHICLE IS OUT OF WARRANTY BY LESS THAN 7K MILES. THE INSTURUMENT PANEL WAS AT LESS THAN 500 MILES OUT OF WARRANTY. THE REBOOTING OF THE CENTER CONSOLE SCREEN HAPPENS WHEN DRIVING AND HAS BEEN OCCURING SINCE PURCHASE. TESLA STATED IT WAS A NEED TO RESET BECAUSE THE CAR WAS PROCESSING TOO MUCH DATA. THEY WOULD TELL ME TO ERASE ALL NAVIGATION DATA, CLEAR ALLT HE INTERNET HISTORY AND SET THE INTERNET TO WWW.GOOGLE.COM. ANNOYING, DANGEROUS AND INEFFECTIVE. PLEASE DO SOMETHING ABOUT THIS!!! I KNOW YOU HAVE RECEIVED EXTENSIVE COMPLAINTS OVER THE COURSE OF YEARS. I HAVE ATTACHED A PHOTO OF THE INSTUMENT PANEL THAT WAS REPLACED. DELAMINATION IS A BUBBLE PATTERN THAT SPREADS ACROSS THE SCREEN MAKING IT DIFFICULT OR IMPOSSIBLE TO READ.. I HAVE LITERALLY REPLACED ALMOST EVERY MOVING PART ON THIS CAR (DRIVE TRAIN, WINDSHIELD WIPER MOTOR, DOOR HANDLES, TRUNK FITTINGS, HEAD AND TAIL LIGHTS DUE TO CONDENSATION, CONTINUOUS RATTLES. SOME OF THESE WERE COVERED UNDER WARRANTY, SOME NOT. UGH!

MCU TOUCHSCREEN FAILED. VEHICLE WAS STATIONARY. TURN SIGNALS AND OTHER FUNCTIONS QUIT WORKING.

MY AUTOMOBILE HAS BECOME UNRESPONSIVE. WHEN I ATTEMPT TO START IT, THE MESSAGE "SYSTEMS ARE POWERING UP" APPEARS BUT NOTHING HAPPENS. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND NOW 2 DAYS IN A ROW AND AM UNABLE TO DRIVE THE CAR AS IT DOES NOT ALLOW ME TO. I HAVE WAITED OVER 15 MINUTES WITH STILL NO RESPONSE. IT HAD REMAINED PARKED FOR 3 DAYS BEFORE TRYING TO OPERATE IT. I AM UNABLE TO RESET THE POWER ON THE CAR SINCE THE MEDIA CONTROL SCREEN STAYS BLACK. THE TESLA APP WILL NOT CONNECT TO THE CAR. THE WINDOWS, LIGHTS, DOOR LOCKS STILL OPERATE, BUT I AM UNABLE TO SHIFT THE CAR INTO DRIVE TO GET TO A SERVICE CENTER. I AM TOLD IT WILL BE $195 TO DIAGNOSE. I HAVE 102,132 MILES. THE ISSUES STARTED OCCURRING APPROXIMATELY 50K MILES AFTER I PURCHASED IT. IN FEBRUARY OF THIS YEAR, I REPLACED THE 12V BATTERY AFTER A WARNING INDICATION APPEARED AND TOLD ME I NEEDED TO. AT THIS TIME, THERE ARE NO INDICATIONS.

MEDIA CONTROL UNIT MCU FAILURE. NO AEB (ADVANCED EMERGENCY BRAKING) NO CONTROLLING SUSPENSION HEIGHT NO MANUAL CONTROL OF HEADLIGHT LIGHTS NO BLINKER SOUNDS STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) NO HVAC (HEAT, COOL, VENT) NO DEFROSTERS NO SEAT HEATERS NO STEERING WHEEL HEATERS NO RADIO/STREAMING NO APP CONNECTIVITY TO CONTROL THE CAR NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP

THE MCU SCREEN HAS BUBBLES IN IT AND EVERY SO OFTEN JUST GOES BLACK.

DROVE OUT OF TOWN AND PARKED THE VEHICLE IN DRIVEWAY FOR ABOUT 5 HOURS, WHEN I RETUNED TO DRIVE IT BACK (10 PM) CENTER TOUCH SCREEN WAS BLANK. I NOTICED THAT THERE WAS LOSS OF FUNCTION OF NEARLY EVERYTHING IN THE VEHICLE. I COULD STILL DRIVE IT BUT WITH ABILITY TO USE TURN SIGNAL LIGHTS, OR HEADLIGHTS (VERY DANGEROUS DRIVE AT NIGHT). STEERING WHEEL BUTTONS, AC, AUDIO, PHONE BLUETOOTH, AND ALL CONTROLS OF THE VEHICLE WERE COMPLETELY LOST. IT WAS 90 DEGREES OUTSIDE THAT NIGHT AND HAD TO DRIVE WITHOUT AC, I COULD NOT MAKE OR RECEIVE PHONE CALLS DUE TO BLACK SCREEN, SUN ROOF COULD NOT BE OPENED. BASICALLY THE VEHICLE BECAME A BARE BASIC VEHICLE WITHOUT ANY OF THE SAFETY FEATURES OR EVEN THE BASIC FEATURE SUCH AS SIGNAL LIGHTS. I AM NOT SURE IF THERE WAS AN EMERGENCY IF AIRBAGS WOULD HAVE RESPONDED EITHER! THE CAR FELT JUST TOO SCARY TO DRIVE!! ODOMETER WOULD NOT COUNT THE MILES TOO, ODOMETER IS LOST AND APP SHOWS THE MILEAGE FROM YESTERDAY (EVEN THOUGH I DROVE 50 MILES ON IT TO GET HOME), I EVEN NOTICE BATTERY STARTED DRAINING FASTER WHILE I WAS DRIVING IT BACK HOME.. PERFORMED SOFT AND HARD RESET PER TESLA WEBSITE RECOMMENDATIONS WITHOUT ABILITY TO RESTORE ANY OF THE FUNCTIONS OR MAKE THE CENTER SCREEN DISPLAY ANYTHING. I ATTEMPTED CONNECTING THROUGH THE TESLA APP, AND ALTHOUGH I WAS ABLE TO CONNECT TO THE VEHICLE, THE CAR WOULD NOT RESPOND TO APP FOR ANY OF THE CONTROLS, CLIMATE ETC. CONTACTED TESLA NEXT MORNING AND THEY STATED THAT SINCE VEHICLE IS OUT OF WARRANTY THAT I WILL HAVE TO BRING IT TO SERVICE CENTER OR TOW IT IF UNSAFE TO DRIVE AND PAY FOR REPAIR TO RESTORE ITS FUNCTIONS. THE SMALL DASH SCREEN STILL WAS WORKING, BUT CONTINUES TO DISPLAY A MESSAGE TO "WAIT WHILE VEHICLE SYSTEMS POWER UP". IT IS COMPLETELY AN UNSAFE CAR AT THIS TIME ON EVERY LEVEL

MEDIA CONTROL UNIT(MCU) FAILED DUE TO DESIGN FLAW OF MEMORY BEING OVERWRITTEN UNTIL IT HITS A LIMIT. ONCE THE LIMIT IS HIT, THE MCU NO LONGER WORKS. THE MCU CONTROLS THE BACK UP CAMERA AND TURN SIGNALS. BOTH NO LONGER WORK AND I AM NOT ABLE TO VIEW THE BACK UP CAMERA OR SIGNAL LANE CHANGES OR TURNS WHILE DRIVING.

THE BATTERY TOOK A HUGE 10% DROP WHICH SEEMED TO BE ACROSS ALL SIMILAR MODELS TO PREVENT FIRES FROM OCCURRING. I BELIEVE THIS SHOULD HAVE BEEN A RECALL INSTEAD OF LIMITING THE BATTERY AND THE LAST TIME THIS CAR WAS IN FOR SERVICE, TESLA WAS NOT ABLE TO UPDATE THE FIRMWARE FURTHER FOR ANY ADDITIONAL LIMITATIONS THAT MIGHT BE PREVENTING FIRES.

The original motor on Tesla Model S vehicles between 2012-2019 has a reputation of leaking coolant inside the drive train and therefore locking up the motor that stops all operations of the vehicle. This has already happened twice with an average life expectance of 40-60k miles. I was just informed that Tesla has finally created a version of this motor that prevents coolant leaks on the latest revision of their motor (Part# 1002633-00-U) and would like to see a recall with this long needed fix. I currently have a remanufactured motor that will end up locking up eventually and would like to get ahead of this if at all possible.

THE MEDIA CONTROL UNIT (MCU) FAILED - THIS CONTROL UNIT SHOULD NOT BE A CONSUMABLE OR WEAR PART - WHEN IT FAILS THE TURN SIGNALS DO NOT OPERATE, THE WINDSHIELD DEFOGGER CANNOT BE OPERATED, AND MANY OTHER CRITICAL SAFETY SYSTEMS IMPACTED - THE MCU HAS BEEN ACTING UP AND NOT NORMAL FOR PAST 9 -12 MONTHS THEN FINALLY FAILED COMPLETELY 07/27/20

MY INFOTAINMENT (CENTER LCD PANEL) SHUT OFF WITHOUT WARNING AND COULD NOT BE RESTARTED WHILE DRIVING. THIS SUDDEN FAILURE TOOK MY ATTENTION AWAY FROM THE ROAD AND REPEATEDLY ATTEMPTING TO RESTART THE SCREEN WAS ALSO A HAZARD FORCING ME TO PULL TO THE SIDE OF THE ROAD BUT WAS STILL UNABLE TO RESTART THE INFOTAINMENT CENTER. WITH THE INFOTAINMENT SYSTEM DOWN, THE MAJORITY OF THE FEATURES IN THE VEHICLE ARE CUT OFF FROM ME. I LATER READ THAT THIS IS A COMMON PROBLEM AFFECTING TESLAS BUILT BETWEEN 2013 AND 2018.

MCU 1 FAILURE IN AN OLDER MODEL S. TESLA RECOGNIZED THE ISSUE AND IS NOW INSTALLING A BETTER MCU. HOWEVER, WARRANTY REPAIRS ARE BEING DONE WITH REFURBISHED MCU 1 COMPONENTS.

FAILURE OF TOUCHSCREEN. DASHBOARD DISPLAY AT -5 BRIGHTNESS, COULD NOT SEE THE INFORMATION. NO TURN SIGNALS AND NO REVERSE CAMERA. LOSS OF CONTROL TO AIR/HEATING, SUNROOF, MUSIC, GARAGE DOOR CONTROL. TESLA REMOTE DIAGNOSTICS TEAM DETERMINED THE MCU HAD AN INTERNAL FAULT AND WOULD NEED TO BE REPLACED.

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS DEFECTIVE AND INOPERABLE. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS IN PARK, WATER STARTED TO LEAK FROM THE VEHICLE. THE BATTERY WARNING LIGHT ILLUMINATED STATING THAT THE 12 VOLT BATTERY SHOULD BE REPLACED SOON. THE CONTACT CALLED TESLA (50 EDWARDS CT, BURLINGAME, CA 94010, (650) 342-1176) WHERE THE TECHNICIAN SCHEDULED APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *LN CONSUMER STATED TOUCHSCREEN DOES NOT WORK, THE CAR DOOR DOESN'T LOCK AND AC RUNS WHILE PARKED. NOISE OF THE CAR IS LOUD AND BATTERY RUNS OUT FAST WHILE PARKED. CONSUMER CANNOT SEE THE TELSA APP AND THEREFORE CANNOT ADJUST CHARGING AND UNABLE TO OPEN AC AND MORE.*JB*DT CONSUMER STATED MEDIA CONTROL UNIT/TOUCHSCREEN WAS REPLACED.*JB

TOTAL MAIN COMPUTER FAILURE (MCU) - MANY SAFETY FEATURES WERE UNACCESSIBLE AND NOT AVAILABLE INCLUDING BUT NOT LIMITED TO TURN SIGNALS AND HAZARD LIGHTS STOP WORKING, THE SETTINGS FOR AUTOPILOT AND DRIVING ARE GONE, THE SUSPENSION SETTINGS, THE ABILITY TO TURN ON HEADLIGHTS MANUALLY, ABILITY TO MANUALLY LOCK AND UNLOCK THE VEHICLE, NAVIGATION, A/C, SUNROOF CONTROLS, ETC.

MY TESLA S HAS YET ANOTHER DEFECTIVE MCU CONSOLE RUINED BY EXCESSIVE DATA COMMUNICATION BY TESLA.. IT IS DANGEROUS TO DRIVE BECAUSE THE CAR SPEED IS EXTREMELY FAINT IN THE INSTRUMENT WINDOW, AND THERE IS NO SOUND WHEN THE TURN SIGNAL IS ACTIVATED, NO RADIO, NO MAP, AND NO HVAC CONTROL. I HAVE TO PAY TESLA $1553.TO REPLACE IT WITH A REMANUFACTURED UNIT - SOME OTHER OWNER'S EX-MCU? TESLA PROMOTES THIS AS A "SMART CAR." WITHOUT THE MCU CONSOLE, IT S A DUMB CAR.

MY MCU (CONTROL SCREEN) FAILED, WENT BLACK AND DIDN'T COME BACK. THE CAR WAS STATIONARY IN A PARKING LOT. I DID A REBOOT AND IT FAILED TO REBOOT. CONTACTED TESLA AND TOOK TO SERVICE CENTER WHERE THEY SAID IT NEEDED TO BE REPLACED.