2021 Tesla Model S Complaint Log

My vehicle had a total rear tire failure where the inside corner of tread separated from the sidewall. There appears to be abnormal wear on the very edge of the inside line of tread. The vehicle was just aligned and nothing was out of spec. Something about the tire design, weight of the vehicle, recommended tire pressure or suspension geometry is causing this failure. My tires were always kept at the recommended pressures. There was no indication of a problem until the tire went completely flat suddenly.

In August 2022 I was driving my Tesla S. I was traveling 25 miles an hour or less. I unfortunately lost consciousness for a very short time. My tesla then crashed into a parked car. There was snow emergency braking nor any emergency alarms. In theory describes shouldn’t of happened with an emergency braking system.

On 4 Aug 2022, at 10:24am (CST), while traveling northbound on Hwy 287 just south of Henrietta, Texas with the Tesla Autopilot speed set at 80mph with a posted speed limit of 75mph, the car was in the left lane of a two-lane, high-speed highway, when the car suddenly and unexpectedly slammed on the brakes, gave a "TAKE CONTROL IMMEDIATELY" warning and rapidly shifted its lane position, almost causing a wreck with the car behind me. There were no vehicles beside me and nothing to the front or sides to cause concern or indicate that there was any reason for the sudden and abrupt braking maneuver.

left rear motor malfunctioned yes available for inspection The computer said that the motor had malfunctioned but is safe to drive but dont exceed 65 mph. I drove some 2 miles and the car stopped and the motor caught fire. The vehicle has not been inspected.

The contact's wife owns a 2021 Tesla Model S. The contact stated that after his wife entered the vehicle and closed the driver's side front door, the driver's side front window exploded. There was no impact on the window that could have caused it to explode. The contact's wife did not sustain any injuries. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a claim with the insurance company. The failure mileage was approximately 10,700.

The inner edge of rear tires wear out very quickly leading to loss air pressure. Many other owner of Tesla 2021+ on 21 inch wheels and Michelin stock tires have exact same issue. Very dangerous if the tire bursts on highway, can lead to serious accidents.

Brakes are not strong enough to brake tires loose or cause anti lock. My Chevrolet Colorado out stops my Tesla. Hit an animal that my truck would not have. Helpless feeling.

The contact owned a 2021 Tesla Model S. The contact stated while driving approximately 100 MPH, as he took his foot off of the accelerator, with the vehicle brake control set to "aggressive slowdown," as the vehicle slowed the contact looked into the rearview mirror and observed white smoke issuing from the rear of the vehicle. The contact then depressed the brake pedal, and instead of slowing the vehicle accelerated at a dramatic rate and the contact lost control of the vehicle and left the roadway. The contact stated he was not aware of any warning lights being illuminated. The vehicle went into a ditch and continued straight following the ditch. The contact stated that the vehicle had not lost any speed, rather it seemed to be going faster. The vehicle crashed through a fence, drove up a slight berm, and went airborne. The contact's vehicle crashed into the ground, front end first, after flying 130 feet in the air, and began to roll end over end two to three times. The contact and his two passengers were unconscious after impact with the ground, the vehicle had come to a stop and caught on fire. The contact had attempted to exit the vehicle once he regained consciousness, however, he had difficulty since the driver's side door was jammed and his left ankle was dislocated and his right ankle was broken. The contact had managed to crawl out of the vehicle through the driver's side window which had completely shattered. The contact stated that the passenger in the front seat was not seriously injured, although he was transported to a hospital and released that same day. The passenger in the rear was transported and hospitalized with internal bleeding and a broken rib, the contact was not told which rib was broken by the passenger. The vehicle had been engulfed in fire and the contact had rolled into a ditch, a passerby was on the scene and called emergency services. The contact was transported from the scene by a rescue helicopter and flown to a trauma center. At the trauma center, the contact was treated for internal bleeding, the contact stated that 30 percent of his colon was removed, and his spleen had been ruptured. The contact had fractures of both orbits of his eyes, his nose was broken, and he had a severe concussion, with two broken ribs on the right side and one broken rib on the left of his chest. The contact stated that according to a police report and insurance investigation all the air bags had been deployed. The vehicle had burned completely and had to be lifted onto a flatbed truck and was driven to an impound lot. The fire had been so intense that the vehicle's black box was destroyed. The manufacturer had been informed of the failure. The failure mileage was approximately 8,000.

The airbag module installed in the yoke has popped out while driving. It currently hangs by a wire. This makes the car completely inoperable safely. In fact had the airbag ever gone off in this condition it could cause serious injury and possibly death. Reached out to Tesla for repair and they are estimating 20 days to begin a repair. If cars with this problem get into an accident that activated the airbag I believe there could be very serious consequences for the driver.

While driving with a fully charged battery, the car dash warned “pull over to safe location. Battery cannot support all functions”. We were unable to fully pull over in the time before the car experienced a critical loss of functionality, as the car shut off in less than 1 minute from flashing the warning. The car lost all functionality, including loss of its flashers, putting us at significant risk since we were unable to alert other motorists to our presence on the side of the road as it was getting dark. The car is currently with the dealer and thus far they have been unable to identify the root cause of the issue but have acknowledged the existence of the problem. They’ve claimed the 12v battery died and the car does not have any safety redundancy built in to be able to access power from the main driving battery to power critical features such as the hazard lights. The biggest risk of safety is loss of indicators/flashers while on the side of the road. This feature in vehicles is meant to alert other drivers to the presence of a disabled vehicle. Consumer was told no physical problem was found with the car and a “firmware” problem is suspected. After repeated questioning, the Tesla dealer finally acknowledged that other 2021 Model S cars have experienced similar abrupt shut downs and the California engineers are aware of the problem. They cannot tell me when a firmware update will be available, but in the interim want to return the car to the consumer having done nothing to prevent the problem from recurring.

Car does not have a proper center horn- extremely dangerous. Only has a small button on the right side of the steering yoke that moves as the wheel is turned. Company owner clearly stated that a center airbag enabled horn would be available on all cars produced from November 2021 forward and would be activated by a firmware update. Either the hardware was never deployed or the update was never activated because no one has received it. Tesla will not confirm or deny that the newer production cars even have the necessary hardware to be updated. Find it shocking that this has not been addressed from a regulatory standpoint by now. Company should be mandated to deliver what their owner has promised after having released a new model that is lacking a practical, safe version of a significant safety feature.

The contact owns a 2021 Tesla Model S. The contact stated while driving 45 MPH and attempting to switch lanes, he attempted to use the turn signals; however, the turn signals were inoperable. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The manufacturer was not contacted. The failure mileage was 2,000.

The contact owns a 2021 Tesla Model S. The contact stated while driving approximately 20 MPH or slower, the pedestrian alert warning system failed to activate as designed. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure. The contact related the failure to NHTSA Campaign Number: 22V235000 (Electrical System, Forward Collison Avoidance). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 6,000.

The vehicle put the brakes on when on adaptive cruise, but with very few cars around. The last time, there was no car in front of me, but the vehicle braked so fast the the car behind me almost rear ended me. I’ve noticed that it happened twice on a South bound stretch of I-35 in Temple texas. This needs to be addressed or there is a strong potential for an accident.

The contact owns a 2021 Tesla Model S. The contact stated that while the vehicle was parked, the vehicle was connected to the charging port and independently went into Race mode. The contact stated that the charge increased from 0 to 60 instantly. The vehicle was taken to the dealer, where it was diagnosed with a software failure. The vehicle was repaired; however, the failure reoccurred. The contact stated that while the vehicle was charging, the charging stopped intermittently, and the vehicle completely stopped charging. The vehicle was taken back to the dealer, where it was diagnosed with battery corrosion and failure. The contact was informed that the battery contained water and was corroded. The contact questioned whether the vehicle had been in a flood. The contact was informed that the battery needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to the dealer several times due to the persistent failure. Additionally, the contact received an unknown recall notification with a similar description of the failure; however, the contact was informed that the repair was not covered under the unknown recall due to indications that the vehicle had been in a flood. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

I have had this car for about three months. It is equipped with "yoke" steering. I have fully adapted to it, with the exception of the horn button. Because I use it so infrequently, I have had no chance to develop muscle memory, and I suspect I am not alone. Twice now, while in heavy fast traffic in a middle lane, I've been in the blind spot of a car to my right. That car moved at a reasonable pace into my lane, and I could have stopped the movement with a rapid warning honk. Because I couldn't locate the horn button quickly, I was forced to brake abruptly and swerve left. Fortunately, both times the drivers to my left saw what was happening and moved left as well, but it could have been much worse. I am terrified of a child running toward the street and I can't honk fast enough. I keep practicing the horn, but I have 50 years of middle wheel push to overcome. Much as I love my Plaid, I think they should re-think this critical safety issue.

The steering wheel needs a center push horn. This is not available in 2021 model s. On occasions when someone seerved into my lane or to alert anyone on the road in an emergency, driver can’t be scrambling to find a touch sensitive button on the steering. When palm is placed on right side, it just triggers the wiper instead of horn sometimes adding to the chaos of the situation. This is a major issue. Please get it fixed. Don’t recall the exact date. So selecting random.

Rear passenger door opened while driving on the highway. I was the only occupant, car doors were locked when this happened

On March 18th and March 19th we have experienced 4 episodes of unexpected emergency phantom braking while using auto pilot. Once on the 18th and 3 times on the 19th. Only once was there another car in our vicinity and that car was next to us within their lane passing us at the time. All 4 times the cars collision warning chimed and hard emergency braking was applied by the car for no reason. If there had been cars following us we would have been rear ended. To date these are the only times this has happened. Tesla says they have no current fix. There was no indication of any problems with the auto pilot/collision warning prior to this.

It is still unknown, but I believe the brakes failed. My wife was driving and making a left turn into a residential neighborhood when she applied the brake and it didn't respond, even when pushing the pedal to the floor. All that resulted was a clicking noise. The brakes failing to respond, and the emergency braking not engaging did cause an impact with a curb and sidewalk. At the same time, the seatbelt did not lock on impact or when pushing the brake pedal to the floor. The safety of the my wife was put at risk as she could not stop the car. With the cars weight and the amount of power that it has, it creates a dangerous situation for anyone around, especially in a residential area. The vehicle is available for inspection and is currently at the Tesla Service Center. There was a warning light that said something regarding the "Hold" not working and another for "Regenerative Braking." I do have the four angle dash cam videos from the Tesla of both times that it did occur.

The contact owns a 2021 Tesla Model S. The contact stated while driving approximately 45 MPH, the vehicle approached another vehicle that had slowed for a traffic light and did not automatically start braking. The contact manually applied the brakes, but the vehicle crashed into the rear end of the vehicle in front. The contact stated he noticed no warning lights illuminated nor warning chimes sounded advising of a vehicle ahead. The contact said both air bags deployed. The vehicle had crashed and damaged the entire front end which crumpled to the front tires. The police were on the scene and filed a report. The contact and the occupant of the other vehicle were not injured. The vehicle was towed to a collision center. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.

experiencing phantom braking. On a recent trip I had several episodes of phantom braking where the vehicle slammed on the brakes without any obstacles in front of the car. Just an open road. While this has happened on two lane roads with oncoming traffic on this recent trip it happened on a freeway with nothing in front of it. There were a lot of bugs in the air and I'm wondering if a bug hitting a camera was the cause. Also, the car at a stop light gave me a heads up that the light had changed. Without looking at the lights I started to accelerate only to find out that it picked up the left and turn light not the light controlling my lane. Almost crashed into oncoming traffic.

While using wildly falsely marketed $10k "full self driving" add-on across multiple software revisions and after reporting each and every bug to company I have experienced potentially fatal phantom breaking while at highway speeds and could have been killed by rear ending on at least 4 occasions. Have experienced 20+ erroneous forward collision errors with automatic breaking or lane assist corrections for obstacles such as hills, mailboxes, trees, absolutely nothing at all, etc. When driving around mildly banking left turn corners with 45mph speed limits whenever approaching a left turn lane within median the car will violently lurch into the turn lane causing panic for passengers and nearly causing a collision within resuming concrete median. While using autopilot the car failed to stop, correct or warn when a vehicle entered my lane and caused an accident with several thousand in damages. Car does not properly break for turns on highways requesting driver take over for what should be an easily navigable turn. Doesn't take apex or break early and will drift lanes making other surrounding drivers nervous. Moving the horn from muscle memory location to awkwardly placed touch button has prevented timely use of horn on multiple occasions which could easily result in fatal accidents. Overall this car is a literal death trap not at all even remotely ready for production use on public roads and neither I nor any of my passengers feel safe using the feature that was over priced, over promised and under-delivered. Tesla service center employees too worried about retaliation from management to inquirer about problems because of previous reparations from corporate offices. List of problems is shockingly egregious and should not be legally permitted on roads.

With autopilot engaged, the vehicle will randomly apply brakes at highway speed with no vehicle in front of it at a distance of at least 1/2 mile. The issue seems to be weather independent. The issue occurs on every occasion where autopilot is engaged at highway speed. I scheduled a maintenance appointment for the issue. My last Tesla model S (2018) did same thing with less frequency. Severe auto braking at highway speed presents serious danger to vehicles behind me.

Car experienced “phantom braking” at freeway speeds (it suddenly and unexpected applied brakes by itself) - AutoPilot was engaged and was on freeway. There were no vehicles or objects in front of car. It was a multi lane freeway and multiple lanes on either side. Was extremely dangerous and could have caused a severe accident had i not taken evasive action and taken control/overridden immediately (would have otherwise been rear-ended).

Third time this has happened on my new Model S Plaid. On Autopilot, the car randomly slams on the brakes when we were driving down the interstate at 70 mph for no reason. There were no other cars around us.

when travelling around 70-75 miles on AutoPilot car makes strong brakes which is known as phantom breaking. This is happening every single day on highway which is really scary.

While in autopilot, the car brakes for no reason, phantom breaking. This happens while in right lane near exits, and happens inconsistently while in other lanes. It dropped from 83 on autopilot to 49 in one instance. The person in the back seat almost drove her head into the back of driver seat. The passengers will never buy a Tesla. Another issue, important controls for the car are not intuitive for use and provide distractions from driving. The blinkers and horn as well as tire pressure gauges and other items necessary for safety are too “non conforming”. Someone please address these issues with Tesla. Also, almost every control is so small and flat with no raised markings, those with essential tremors are susceptible to not be able to reach or activate controls due to the extremely small size of the controls.

Automatic emergency braking on interstate where it is dangerous to slam on the brakes in the middle of traffic.

I was driving on I39 north of Madison WI this afternoon, it was a clear day with light traffic and early afternoon on adaptive cruise control when the car on two occasions braked hard for no apparent reason. This braking would be a serious safety concern if a car had been behind me, as they would not have anticipated me braking so severely for no reason. From my reading this is a known problem with this car.

To honk the horn, you have to find and push a very small button on the steering wheel. I have been in multiple situations where I have been unable to honk the horn in time to avert a potential accident because I could not find the horn button. Tesla appears to have recognized the problem and added a horn to the airbag on new vehicles, but they have refused to offer any retrofit.

Tesla Sudden Acceleration Accident: I ordered a Tesla Model S on June 21, 2021 and received a Tesla Model S on November 10, 2021. On Monday, February 7th, 2022, at approximately 5pm EST, my Tesla Model S failed to stop in a parking lot. I was pulling into a parking lot at Fawcett Hospital in Port Charlotte, Florida. As I was turning into the parking spot, my Tesla accelerated and drove over the parking stop, crashed into a chain-link fence, and grazed the Honda SUV of a colleague. I tried to brake, but the Tesla did not respond. When the car finally came to a stop, I looked down and saw my foot on the brake pedal. The police reviewed the situation but did not issue any citations because, luckily, no one was injured, and the Honda SUV suffered almost no damages. I had the Tesla towed to the Tesla Service Department in Fort Myers, Florida, on the following day, Tuesday, February 8th, 2022, to check the vehicle. The Tesla Service Department charged me $175 for the service. It noted that "100% acceleration was recorded at approximately 4:55pm ET on February 7, 2022 and brakes were applied within three seconds: "Time stamp Monday 2/7 between 4:30-5:00pm Customer would like inspection he statedthe car wouldn't stop after he ran over a parking block and went through a fence. Requested vehicle log data for time stamp provided by customer to investigate collision event. Uponreviewing data, on February 7 2022, @ 16:55:59 / 100% acceleration recorded and on February 72022 @ 16:56:02 Brakes applied recorded. Upon reviewing of recorded data, 100% acceleration iscause of unwanted collision." The report does not indicate why the acceleration occurred.

Horn is supposed to be activated by covering the full right hand side of the yoke or pressing small horn button on the upper hand side of the yoke. Went to honk at car that swerved into my path, but right hand side cover feature is non-functional...horn did not sound...only way to activate the horn is to tap the small horn button that requires a shift in grip to reach and taking eyes off the road to locate since it is never in the same location given the yoke is never fully straight unless going straight (which you are not often doing when taking an evasive maneuver). Horn should not require this level of precision to activate!

The emergency flashers are a capacitive touch button. It does not reliably activate. I have tried on multiple occasions with a cold cabin, warm cabin, clean and dry fingers, warm and cold fingers and I rarely get the flashers to turn on within 5 tries.

In several potentially dangerous situations I was unable to locate the unusually positioned horn signal in time to reduce the potential for an accident. In these situations an accident did not occur but the situation could have been made much safer if the horn switch was located in the center of the steering wheel (yoke). This also applies to a lesser extent to the unusual position of the headlight high beam switch.

Vehicle constantly overheats and causes charger to overheat. This causes the charging rate to reduce constantly. Home infrastructure has been checked and confirmed to be wired properly by multiple electricians. The suspension makes lots of noises and is a rough ride despite being constantly checked by the service center.

The yoke is DANGEROUS, stupid, offers no benefit. The horn is way off center, meaning it's always in a different place, depending on the turn position. This is criminally stupid, and almost caused 3 accidents already for me. When you need a horn, it's to prevent an accident, and everyone intuitively slams the middle of the steering WHEEL.... There needs to be a recall and provide us with a proper steering wheel, with horn in the middle.

I had a tire that kept loosing pressure so I took it in to see way. With only a little over 12,000 miles have I have a tire that is splitting between the tread and side wall. Its one the inside of the back drivers side tire.

Power steering malfunction. On January 26, 2022 this brand new car, only 11 days old with 1,656 miles, suffered a malfunction with the steering mechanism and displayed the following warning: "GTW_w074 - Steering assist reduced - Steering may require increased effort." This is a safety issue that should be investigated by the NHTSA.

Drivers seat creaks during even moderate acceleration suggesting that it is not properly bolted to the frame and/or that the bolts are not properly torqued.

On several occasions when I have needed to use the horn to alert another vehicle to prevent a collision, I instinctively hit the center of the steering wheel. Unfortunately for my Tesla, this does nothing. To activate the horn, you must look down and find the tiny horn button on the right side of the steering wheel. Supposedly covering all the tiny buttons with your hand also activates the horn. On the few occasions that I have had time to remember to not hit the center of the steering wheel, rather cover my hand over the buttons….the horn never activated. Interestingly the wipers activate as the car in front of me almost hits me because I can’t alert him that I am there. The windshield wiper button is next to the tiny horn button. Tesla needs to recall this car and install a horn button in the center of the steering wheel. This is a huge safety issue and has almost caused a few accidents, as I have no way to honk the horn in an emergency situation. You always hit the center of the steering wheel instinctively.

The start up chime that dings when the car starts plays CONTINUOUSLY while the car is driven. This is not only distracting, but it prevents the driver from hearing the other dings that are associated with the safety systems (collision warning, lane departure, etc.). I have videos available but am unable to upload a video via this online complaint system.

Safety restraint system malfunction. On January 18, 2022 this brand new car, only 3 days old with 1,000 miles, suffered a malfunction with the safety restraint system and displayed the following warning: "Safety restraint system fault - Service is required." This is a safety issue that should be investigated by the NHTSA.

HVAC system malfunction. On January 15, 2022 this brand new car, on its first day of ownership with 750 miles, suffered a malfunction with the heating and cooling system such that it no longer works and displayed the following warning: "VCFRONT_a447 - Cabin climate control system requires service - Cabin heating / cooling limited or unavailable." As a result, the car becomes unbearably hot during the day in the South Florida heat and unbearably cold on nights when the temperatures dip. This is a safety issue that should be investigated by the NHTSA.

The rear passenger side Adaptive Suspension wiring harness was either installed improperly or routed improperly and rubbed against the inside of the tire. After many miles, this harness was worn down to the point of breaking electrical contact, which puts the vehicle into a fallback state. When the dampers are disabled, the car becomes floaty and disconnected and is dangerous to drive. There were warnings in the system immediately when this broke. It is available for inspection, as Tesla has stated they cannot fix it for 6 weeks. The problem has been confirmed by their service dept via remote diagnostics. There has been no inspection by anyone other than myself, however I have extensive photographic evidence. The issue is very obvious when you know to look.

During afternoon commute in a residential area, driving at 19 mph, a cat running after some type of lizard run in front of my car. I have been driving for the last 40 years, safe driver designation on my license, and have more than 1,000,000 miles on my back without major accident. I instinctively went for the horn in the center of the steering and tried to catch the top of the steering wheel (absent in my car) to change course. Finding a little button among other little buttons to sound the horn is impossible when the driver is under stress and needs to use the horn. The consequence, sadly, was a severely injured animal that did not survive. Without diminishing the importance of an animal life, if that was a child the consequence would be catastrophic. The steering yoke and horn control pauses a serious danger.

I have never received an audible alert for my blind spot warning. There is no light on the outside mirrors or anywhere else inside the vehicle to catch your attention. If I am looking at my display in front of my steering wheel I will see a car that is in my blindspot change from GRAY to RED when I activate my blinker; however, the car has never beeped or alerted me beyond passively changing the car color to red on my display screen. If I'm changing lanes I am not looking at my screen which is directly in front of me, I'm looking at the road and I'm looking left or right. I have almost hit many other vehicles multiple times because my car will not audibly notify me that theres a car in my blind spot or a car that is speeding up behind me which I might have missed. This is a feature which I paid for and I feel is defective in it's current state. The car is available upon request for inspection. The lack of an audible BSW alert puts myself and others on the road at an increased risk of collision. I have mentioned it to the dealer but after over two years no update has been made. I have not made a big attempt to correct this issue with the dealer since it's difficult to speak to someone at Tesla. No, the issue has not been inspected by anyone. I discussed it with a rep shortly after I purchased the vehicle but it seems like an issue that Tesla knows about if they only programed the vehicle color to change and didn't program an audible alert. No, there have not been any alerts before this issue as it appears to be a simple programing issue.

Right and left door pillar cameras accumulate condensation, leaving door pillar cameras “blocked or blinded.” This affects collision avoidance. While the owners manual mentions that condensation can accumulate in these cameras, the stated remedy does not resolve the condensation. If you live in a wet or cold climate, these cameras are blocked or blinded most of the time.

Autopilot cut off while driving on curved highway exit ramp, leading to driver's side of car grazing guard rail and rims of wheels grazing curb. Mostly paint damage. Repair estimate: $7,000.00 Car sustained minor damage, but I was told by collision center that other similar incidents had occurred, including one in which car had gone off the road into a ditch. I have confirmed this is a consistent software problem, cutting off on all highway exit ramps. Problem reported to local Tesla service, and they uploaded data from the car remotely. There were three dings as an alert, and a warning appeared on driver's display "autopilot guidance complete" and beneath it, in very small letters difficult to read, "Tap accelerator to continue." I consider this a software design flaw. Default on a curve should be to switch from autopilot guidance to lane keeping, not shut off altogether. Also, warning should be more visually an audibly prominent. For example, when guidance is not available on a city street, there is a distinctive alarm and obvious flashing on dashboard display. There should be a similar warning when autopilot is about to shut off.

Beta Autopilot was engaged, driver had hand on steering wheel, vehicle was traveling less than 35MPH (speed limit) and coming around a corner when it misjudged the road curve. The road curved to the left and as the car took the turn it took too wide of a turn and veered slightly off the road. Unfort the front right side of car went up and over the begining of a rock incline. The front right tire blew out and ONLY the side AIrBags deployed (both sides). The car traveled about 500 yards along the road and then turned itself off. I could not get the horn to work, nor put it in neutral. There were no warning signs before incident. In fact the I belong to a beta driving scoring rating and for that day Tesla rated me a 91/100. I called Tesla roadside assistance and they said they would not provide any help as it was viewed as an accident and not a self-driving issue. It was reported to Tesla and I have called several times to try and understand why the car didn't stay in the lane and why only the side airbags deployed. I reported this to Tesla Customer support and was now told they would not provide any information based upon their analysis, although initially I was told that it would take 5 weeks for engineering to review and get back to me. Vehicle is at repair facility and was told damage to car will be almost $28-30K. Car previously had issues with Forward Collision Warning system going off, although I was not aware there was a recall regarding this exact problem, back in October 2021