NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Tesla Model S. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Tire sidewall delaminated above the DOT markings. Vehicle purchased new, with only 8500 miles. No tires impacts and tire pressure maintained within recommended PSI (automatically remotely monitored by vehicle). Second rear tire to fail within last 500 miles of driving - failed in exact same way, and exact same place -delaminated above the DOT markings. 295/30ZR21 Michelin Pilot Sport 4 S T2 Acoustic
Car has a small capacitive touch button for horn instead of center-press. During emergency incidents, it is not possible to react quickly and hit the horn, which has led to several near-misses due to a delay in alerting other drivers with the horn while searching for the horn button, which moves as the wheel (yoke) turns.
Phantom braking continues to be a problem. I've never had it happen in the city or in traffic. I also owned a 2015 Tesla MS that NEVER had a phantom braking problem. For me PB has always occurred on a freeway with no traffic around at all. No overpass involved. Suddenly TACC thinks it must apply the brakes. Surely at least Tesla could log this kind of event and fix it. It's aggravating for me as a driver and terrifies passengers.
Severe inner tire wear on the rear tires of Tesla Model S and X. I have a brand new 2022 Model S Long Range model and started noticing heavy inner tread wear on the OEM tires at only 15k miles. The car defaults the suspension to "Low" which goes into negative camber and wears out the inside of the rear tires. This is a known problem and discussed often online. See such forums from other owners: https://teslamotorsclub.com/tmc/threads/plaid-21%E2%80%9D-rear-tire-woes-factory-defect.269394/page-1 T
When using traffic-aware cruise control at normal highway speed, on regular, clear days — including when there is no glare — the system often brakes abruptly, despite the absence of obstacles or even shadows that could be misinterpreted as obstacles. This is extremely dangerous, and it has happened (1) when there are no other vehicles on the road, and (2) when the only other vehicle on the road is directly behind me. The latter scenario is particularly dangerous. Notably, the only cruise control available is traffic-aware cruise control. There is no ‘basic’ cruise control, which means there is no way to avoid this scary phantom braking other than by not using cruise control at all. I have tried disabling all ADAS automatic braking features, yet this phenomenon still occurs. This has been occurring with all software up to date. I am scared that my car is going to kill me.
Dangerous Phantom Braking: this has occurred many times including very dangerous situations in high speed interstate hwy settings. The car will slam on the brakes for no apparent reason often with cars following closely behind. I have completely stopped using “full self driving” as it is a death trap and people will certainly die because of its use.
The hood/frunk open by itself. I was driving at around 25 MPH when hood/frunk suddenly opened. This is a serious saftey issue luckily I was able to avoid an accident as I could not see with the hood obstructing view. Vehicle will be taken to Tesla for inspection. No warning lamps or indications Also seems as if there is no secondary latch.
The horn is a small button on the steering wheel which isn't easily located in an emergency. Tesla has said a software update was coming to move the horn to the center as with all other vehicles but it still hasn't done so. This could cause accidents while a driver is searching for the horn.
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there would’ve been a serious accident. It happened again about 5 miles later, but not as violently.
Yolk turn signal button issues. Does not register a click. Issue has also been reported on the following site with a video demonstrating the issue. https://teslamotorsclub.com/tmc/threads/yolk-turn-signal-button-issues-does-not-register-a-click.285402/
While utilizing the car’s cruise control (TRAAC) and the advanced autopilot features, the car brakes often, unexpectedly and without warning when there are no hazards or vehicles in its path. This is a well documented problem called “phantom braking” involving Teslas. My experiences include traveling on straight open highway with no other vehicle’ within hundreds of yards. Scary and unsafe.
My car has 10K miles and rear wheels started to layer off. This is the same issue as many other reporting on the web. I tired to reach out to Tesla but they deny any responsibilities. Something needs to be done ASAP before people will get hurt. I am lucky that I noticed this issue.
Windshield cracked after preheating the car and pulling out of driveway in cold weather. Saw and heard the crack happen. Found hundreds of other complaints online of owners reporting similar issues. Brought into Tesla dealer and they claim it was from an external windshield chip that then spread although no external chip was present. They seemed very knowledgeable about this issue and trained to try to not cover this under warranty.
The vehicles horn is too difficult to locate during an emergency and requires you to look down at the wheel to find it. The "Yoke" steering wheel does not have the horn in the center as traditional across all other brand vehicles. It's a touch-capacitive area to the right and only about the size of a thumb tack. It's not raised or textured in anyway.
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn – just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. When I was driving, the left rear door suddenly opened by itself. 2. It would cause car accident, injures and even death. 3. I haven't go to the service center yet, because it's very hard to make a timely appointment with Tesla. 4. No. 5. No.
Sudden braking while using Adaptive Cruise Control. Multiple “Phantom Braking “ incidents during a long road trip.
When slightly pressing the accelerator while at speeds between approximately 35-70 MPH, there appears to be a vibration felt in the front of the car. It can be felt in the yoke and the pedal. It could affect the driver's ability to break or turn the wheel in emergency. It appears more than 60% of the owner of the same model and year has detected a similar shaking in the yoke and pedal, yet the manufacture delays to resolve it. https://teslamotorsclub.com/tmc/threads/poll-vibration-felt-when-slightly-accelerating-refresh-mode-s-plaid-or-lr.236933/
Yesterday while my car was supercharging. Loud Arcing and electrical sounds were heard. I was inside the car with my seatbelt on as I was only planning on supercharging for about 10 minutes. Approximately 2 minutes after charging started I heard loud electrical sounds similar like when a transfer explodes. I was getting ready to get out of the car and it stop. Within 30 seconds or so my HVAC stop working and "cabin climate control system requires service-Cabin heating/cooling limited or unavailable" caution message was displayed. The cabin heating stop working completely and it was about 29 degrees f in Chicago. I went a little deeper into settings and more than 10 faults were showing relating to high voltage condition detected. I call roadside assistance for a tow and I was told I could still drive the car home which I did. Car sat overnight and faults remained and did not cleared. I had to drive in below freezing temperatures this morning to work and I had to wipe my windshield clean and it resulted in me NOT BEING ABLE TO SEE OUTSIDE DUE TO BEING COMPLETLY FOG UP. It looks like my heat pump stop working completely which shutdown the HVAC in the car. This is a safety hazard due to visibility outside car getting possibly blocked due to no A/C.
The contact owns a 2022 Tesla Model S. The contact stated while her husband was driving approximately 70 MPH, the vehicle experienced "phantom braking" approximately 8-times in total. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,000.
The gear shifter is unreliable without visually checking the gears on screen. It may or may not register the shift during selection. When merging from residential traffic to a main road turning right, the driver has to pull forward to check the incoming traffic. In ideal situation, if the other vehicles are approaching at speed, the driver would want shift in to reverse and backup from hanging over main road and back to the residential alley. However the inconsistencies of the gear selector make it dangerous during those occasions. The car could fail to register the shift, or cannot shift fast enough to reverse. It poses significant risks to the driver and other vehicles on the road. A front/rear cross traffic alert or a better mechanism to shift into reverse should be implemented. The mounted secondary gear selector in the center console does not light up during this cases, it it still require a visual check when defeat the purpose during emergency.
The Traffic Aware Cruise Control disengaged suddenly and unexpectedly multiple times during highway driving and rapidly decelerated from 70 mph to 35 mph. This occurred several times on a clear freeway without any obstructions or any basis for disengagement and placed vehicles behind at risk due to the sudden deceleration.
Rear tires have alarming wear on the inside, where the inside sidewall meets the tread. This is identical to the other complaints that are logged on NHTSA about Michelin Pilot Sport 4S rear tires on Tesla Model S Plaid cars. Tires are: Michelin Pilot Sport 4S 295/30 ZR21 102Y XL BSW. Specifically, the right rear tires loses pressure and needs to be reinflated. The left rear tire, according to inspection, actually looked worse, but is not yet losing pressure. This is impossible to see or know about without removing the tire or putting the car on a lift, since it is on the is inside sidewall/tread of the rear tire. There is high danger of a blowout because of some type of defect (camber/suspension or tire) which cannot be seen by the consumer. I would have never known about this if the tire technician had not alerted me, and probably would have had a high-speed blowout.
Rear tires have alarming wear on the inside, where the inside sidewall meets the tread. This is identical to the other complaints that are logged on NHTSA about Michelin Pilot Sport 4S rear tires on Tesla Model S Plaid cars. Tires are: Michelin Pilot Sport 4S 295/30 ZR21 102Y XL BSW. Specifically, the right rear tires loses pressure and needs to be reinflated. The left rear tire, according to inspection, actually looked worse, but is not yet losing pressure. This is impossible to see or know about without removing the tire or putting the car on a lift, since it is on the is inside sidewall/tread of the rear tire. There is high danger of a blowout because of some type of defect (camber/suspension or tire) which cannot be seen by the consumer. I would have never known about this if the tire technician had not alerted me, and probably would have had a high-speed blowout.
The navigation system keeps giving wrong directions due to an error in the GPS signal, I had to use my phone for route frequently. This is distracting and dangerous, and can lead to fatal accidents.
Malfunctioning system: AUTOPILOT, Self Driving. The vehicle is available for inspection. We were put at RISK following having several 'NEAR MISS' incidents. None of which resulted in an accident. The 2022 Model S PLAID with less than 2,929 current miles as of this entry, while being driven in daylight & evening hours on major freeways and interstate roads in Central & Southern California while using the "AUTOPILOT" FULL SELF DRIVING (FSD) has multiple times for NO APPARENT REASON & WITHOUT WARNING suddenly 'PANIC' BRAKED the vehicle from freeway speeds to less than 30 MPH. In one instance this caused the late model vehicle following us to take immediate evasive action and swerve into the adjacent lane without warning and then the vehicle HONKED continuously at us while passing us to our left. On each of the occasions I have had to OVERRIDE the Autopilot by pressing on the accelerator pedal as soon as I realized what was happening! On other occasions when in 'AUTOPILOT' self-driving mode, the vehicle has attempted to change lanes to exit the highway without awareness of how close the vehicle was to the end of the exit lane. Again I had to OVERRIDE the Autopilot by turning the yoke back into the lane to avoid running into barriers. I had believed that because this is a 'BETA' version that these conditions were being worked on and would be corrected with a software update. I have had numerous software updates installed. The current Version is 2022.44.30.10. For this reason, I have not reported these incidents to the manufacturer or made an appointment with the Local Tesla Service Center. The problems continue even with the current software update. Until recently, I was unaware of others having these same issues or that significant injury, death, damage, have occurred. However, since being made aware of this problem, I chose to report my experiences. I will follow-up and make an appointment with the manufacturer to have the vehicle inspected.
Distortion within windshield. Appears to be manufactured this way. Employee within service center is a typical problem. Upon check-in the service writer even noticed it. I got a message from service later advising vehicle is ready to be picked up and the windshield is within Tesla specs. How can something that distracts a driver within the windshield be within specs and how is Tesla not liable if it causes driver distraction or even a collision and they refuse to fix?
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update.
Distortion within windshield glass. Appears as if looking through magnifying glass. Causes driver distraction. Appears to be manufactured this way.
On November 1, I terminated my 3 year lease on a 2019 Tesla S for a new lease on a 2022 Tesla Model S. I was very happy with my original lease. During this week of driving I learned of the many changes that were made for this new model. So far most of them are only a matter of adjusting to these new/modified features. But some of them are definitely a safety hazard. This is the deletion of the left stalk on the steering wheel to indicate a planned change of direction and blink the appropriate turn signals. It is replaced by two “touch” buttons on the left side of the steering wheel, one for a left turn indicated by a left arrow and one below it for a right turn. Possibly one may memorize their location but until they are memorized the driver will have to take his/her eyes off the road for the few seconds to it takes to find the button. Neither of these buttons feel different by touch compared to the nearby surface. They can only be selected by looking at them. Of course if the steering wheel is not in its default position such as when the driver is making a turn, he/she has to take the eyes off the road for a few seconds. At 60 mph the car travels about 440 feet in 5 seconds. I looked up the Massachusetts Drivers Manual, on the web, about the use of the directional signals. I copied those sections below. After each section, if appropriate, I made a comment on how this affects the driving of the new Tesla https://www.mass.gov/doc/drivers-manual Commonwealth of Massachusetts Sharing the Road A User’s Manual for Public Ways p. 30 Signal properly before changing lanes p.98 Rotary Traffic Rules Traffic travels counter-clockwise in a rotary. Always yield the right-of-way to vehicles already in the rotary (unless told differently by signs or police officers) and to pedestrians. Use your turn signals in the same way as any other intersection. Travel through the rotary and, when you are ready to exit, use your right turn signal. (Comment) A few times a week I dri
Inner tire tread only wears significantly to the point of failure. This may be a factory alignment issue or other but is noted in many forums. I was losing air quickly and based on research saw this was a common issue with these specific cars. The tread appears fine at 8000 miles but when removing the wheel from the car you can notice the inner surface only is worn to the point of failure with the inner belt showing is parts. I was able to remove the wheel and see the issue before experiencing a blowout while driving.
The contact owns a 2022 Tesla Model S equipped with Michelin tires, Tire Line: Pilot Sport 4S Tires, Tire Size: 295/30/ZR21, DOT Number: 4M5203DX4321. The contact stated that while driving at various speeds, TPMS warning light was illuminated. The contact took the vehicle to an independent mechanic where it was discovered that the tread inside both rear tires had severely worn to the extent that the wires inside both tires were exposed. The contact was informed that the failure could have led to a severe tire blowout. The mechanic also informed him that the failure was caused by a vehicle misalignment. The manufacturer was notified of the failure and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The tires were not replaced. The failure mileage was approximately 10,000.
The OEM Michelin rear tire used on the 2021 and 2022+ Tesla Model S has a serious safety defect which results in extreme wear/tread separation at the inner sidewall/tread junction. Numerous defective tires are shown on this thread, among others: https://teslamotorsclub.com/tmc/threads/plaid-21%E2%80%9Drear-tire-woes-factory-defect.269394/ Both Tesla and Michelin report the tires are nationwide backorder (likely due to the number of tire failures in the field). Thus far, Tesla and Michelin have taken NO action on proactive tire replacements, despite repeated requests. (Perhaps they are awaiting accidents with fatalities first?) Please take action to secure a recall as this defect is extremely difficult to note as the tire tread separation occurs most often at the inner sidewall of the rear tires, a nearly impossible area to inspect.
Recurring uncommanded FIRM phantom braking for no apparent reason. At risk of being hit from the rear. Driver & passengers frightened & panicked. It has occurred a number of times but cannot be reproduced at will. Vehicle inspection has not been performed. Dealer says it's a software issue. No warning lamps, messages or any other symptom prior to event. Event has recurred multiple times.
My new Tesla Model S, delivered 10/1/22 has frequent emergency breaking events every trip to town, approximately 25 miles on a 2 lane State highway. These breaking events involve severe emergency breaking and happen in cruse control or auto steering, (this car does not have auto driving feature). My concern is that these breaking events could cause an accident if a vehicle following me should rear-end my car because my vehicle breaks hard for no reason, without warning. I requested a service appointment from Tesla but my scheduled appointment was soon canceled by Tesla and instead, I was referred to a long written company explanation on why the breaking might be happening but nothing about when the issue might be corrected. I have a copy available if requested, and the vehicle is available for inspection upon request. Basically, the Tesla shop won’t look at the vehicle. To my knowledge, there is no authority, insurance representative, or independent service in New Mexico that would be interested in inspecting the vehicle, but I would make the vehicle available for such inspection within 100 miles of my residence. The emergency breaking event happened the first time I put the car in auto steering and again in cruse control, every time I drive the vehicle. There are no warnings lights or messages before, during, or after these events. A trip of 25 miles will have about 10 or more of these events. If cruse control or automatic steering is off and the driver has control, these events do not happen.
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem.
While ADAS is engaged, vehicle occasionally suddenly breaks and disengages while the road is clear and obstruction free. This happens frequently.
The contact owns a 2022 Tesla Model S. The contact stated while driving at an undisclosed speed with the ADAS Adaptive Cruise Control activated, the vehicle experienced Phantom Braking with an unknown warning light intermittently illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 2,236.
Factory oem tire separated on the driver side rear. This could have ended badly had i not noticed the difference in handling of the vehicle. It appears the rear camber of the vehicle causes strain on the inner side of the tire and there is zero calibration that can be made to help fix this. Tesla told me it’s a Michelin issue and Michelin says it’s a Tesla suspension issue.
I was driving my Model S from Oregon to Texas, 14-16 Sep. The car was new, picked up on 31 Aug. I had the car in Autopilot when I was on the highway on the drive to Texas. In the first two days I had four incidents of "phantom braking" at highway speeds, as high as 80 mph. There was not a lot of traffic those first two days and the conditions were dry so there was little risk to others and the car stayed straight during the braking. However it's not hard to imagine scenarios where unexpected braking at high speeds could be a problem, such as during wet or dusty road conditions, driving into a high speed turn with other vehicles nearby, etc. The vehicle has not been inspected but the incident has been reported to the dealer and I am awaiting guidance.
The horn "button" on the 2022 Model S steering "yoke" is impossible to engage consistently when the wheel is in any orientation other than straight. I have been in 5 near accidents that have required lane departures and roadway departures to avoid collisions with other vehicles because it has been impossible to find and engage the horn button without removing attention from the road and impending accident. This design essentially leaves the Model S with no operative horn in an emergency situation. There are no tactile keys to find the button in the dark, it is not illuminated, and there is no way to find it when the wheel is in a non-centered orientation. In many cases, I have inadvertently engaged wipers/washer fluid in the midst of an accident scenario, further obstructing my view and causing additional distractions from safely operating the vehicle. Please make them fix this!!!
Having the horn on the right side is a huge safety issue. When I need to push it while turning, it turns out to be impossible to locate in emergencies. I had multiple issues with this. It needs to be in the center of the steering wheel
A driver moving at highway speeds began to change lanes while I was next to him. I tried to honk the horn (which, on my yoke, is a small, haptic feedback touch screen of sorts) to warn him. The horn did not sound, either because it did not respond or because I missed the tiny, physically undistinguished area of yoke that serves as the horn activator.
The car requires swiping the touchscreen to place it in drive or reverse. The touchscreen does not always register the intended change of direction, leading to unexpected, unsafe motion of the car. The area of the touchscreen that one must swipe is also often occluded by the steering yoke. This has happened multiple times, where the lack of strong enough feedback (or a mechanism that allows for less error-prone input) as to D vs R allows for an unsafe movement in the opposite direction of what was intended. In one case, there was traffic approaching, and the car ended up further in the path of that traffic. In another case The car should provide instantaneous tactile, visual, and/or audio output to clearly indicate that the car has shifted from D->R or R->D. A mechanical stalk or button, as was present in previous model years, would certainly be adequate.
The adaptive cruise control will erroneously do a hard stop for no reason. This could cause an accident if someone is following me. The owners manual has a disclaimer / warning and Tesla states this feature is beta. They (Tesla) need to step up and fix this issue.
While driving with Traffic Aware Cruise Control engaged and set at 55 MPH the car did a hard break to an almost complete stop in the middle of the lane for no apparent reason. This occurred at least two times and both times there was no traffic in front of me. The road was a two lane highway. There was oncoming traffic and cars behind me but no cars in front of me. The breaking was so hard on both occasions and it startled me and caused me to veer off the road in the first instance . The car behind me had to break suddenly as well. After the second occurrence I disengaged the TACC as it seemed to be sensing the oncoming traffic
I have quite a few incidents with fantom breaks on my Tesla. Two night ago I almost caused accident as my Tesla breaked for no reason. Many incidents happened before in the month.
I parked the car, My wife stayed inside. She opened the passenger door got out and opened the trunk to get her phone. She got back into the car and placed a call. after about 5 minutes of her being on the call, the doors locked and the horn started blaring so loud that she was in visible pain and crying. I came back to the car and was able to shut it off by unlocking it. My wife has ear pain and is having a hard time hearing as well as ringing in her ears. I have no idea why the car would lock and not allow her to get out to escape the ear-splitting noise. I really hope her hearing comes back.
Tesla provides a back-up input form to its touch screen -- namely voice commands. Voice commands operate, among other things, map positioning, HVAC, lighting. Unfortunately, as quiet as the car is, the voice commands are a roulette wheel of results. 80% accuracy in detecting the specific command is the best Tesla manages. This would be a problem, by itself. However, even when the voice commands are accurately 'read back', and even when the voice command is one that Tesla explicitly has among the commands that Tesla reports (in its manual, etc.) to be an active function that produces an active result to the car's operation -- even then -- the commands/car still are unable to perform the documented function. 1) I commanded the car to 'turn on dome light'; 2) the car recognized 'turn on dome light'; 3) the car acknowledged 'dome lights on'; 4) but the car did not turn on the dome lights. The entire user interface operates in a random way at random times in random traffic. This is a recipe for distraction. Tesla needs to encourage eyes-up, on the road. Instead the multiple stages of failure, result in many unnecessary risks. The car was/is made available to Tesla's service center, and they are aware of the contents of this report. I expect zero result from their 'diagnosis'. SW release is 2022.20.8.
I was driving to the airport at 4:00 am in the morning. I was on C470 going past SantaFa exist and had the cruise control set to 70mph. As I was just passing the exit the cruise control setting dropped to 45mph and the car broke hard for no reason. The cruise control setting was NOT set to the actual speed. This has happened on 4 other occasions while driving on the highway. This is very scary and very dangerous to any car that might be following me. I told the Tesla service person and they said, that it is called phantom breaking and they are aware of it, and if it happens again to just control the speed with the pedal. Doesn't seem like a good solution.
Data synced from NHTSA on May 4, 2026