2022 Tesla Model Y Body & Structure Problems

Tesla Model Y Performance with 47,000 miles. Driver's side, rear passanger door would not open. No accident or damage to the car or car door. Door could not be opened from the inside nor the outside with the handle. ISSUE: The Emergency Door release in the pocket of the door failed to release and open the door.

I initially brought my car in for a weird clicking noise. This noise went away after the car was towed to the Service Center. During service at Tesla Service Center in LA on August 04, 2025, technicians identified structural deformation of the left-hand rear subframe toe link mounting side wall. This deformation prevents proper alignment of the suspension bolt and makes a 4-wheel alignment impossible. Tesla refused warranty coverage, claiming “impact damage,” citing only cosmetic wheel rim scrape as evidence. However: 1. Torque paint marks remain intact, proving the bolt has not shifted since factory assembly. 2. No collateral suspension damage (control arms, bushings, underbody) was found, which would normally occur if an impact strong enough to bend a subframe ear had happened. 3. This failure mode is nearly identical to Tesla’s prior recall (21V-835 / 23V-235) on the front suspension lateral link bolts, which involved subframe mounting holes deforming and preventing proper alignment. Safety Concern: The subframe is a critical structural component of the suspension system. Deformation at the toe link mounting point risks the following issues: improper suspension geometry, loss of wheel alignment, reduced vehicle stability and tire wear, and potential sudden loss of control in emergency maneuvers. Tesla has declined to repair this under warranty, leaving the defect unresolved. I believe this represents a potential systemic defect in the rear subframe design, similar to the previously acknowledged front subframe defect.

On April 18th, 2025, I dropped off my 2022 Tesla Model Y at Tesla Collision Center (Paramus, NJ) after a minor accident. I later revoked consent for any repairs via email. Despite this, Tesla performed major body and paint work without my permission. No signed work order exists. The repairs were unauthorized and proceeded without my knowledge or approval until this day. These changes now risk altering my VIN history and vehicle safety records. I’m concerned this constitutes falsified documentation and could affect resale value, title accuracy, and liability in future accidents. I was never shown a repair summary or given the chance to approve or decline service. Even after I sent a formal cease-and-desist letter on June 6, 2025, Tesla towed my rental vehicle on June 4 (without warning), which I had been using through Tesla Insurance. My personal belongings were inside. The timing suggests retaliation for revoking consent and demanding documentation. There were no mechanical failures or warning lights before this, but my concern is that Tesla falsified records & carried out structural work under my VIN without my legal consent. That poses serious risk to my safety and consumer transparency. The work was done by Tesla’s own collision center. The vehicle is available for inspection. I request NHTSA to review Tesla’s repair authorization practices and investigate whether unauthorized repairs, falsified VIN records, or retaliation have occurred in my case and others. This incident reflects broader safety concerns around Tesla’s internal repair authorization system, which may allow collision centers to proceed without documented customer consent. If vehicle repairs are being logged under owner records without approval, this poses risk to accident liability, insurance disputes, and NHTSA transparency. I request a formal investigation into Tesla’s repair authorization practices and how they affect vehicle safety, ownership rights, and regulatory compliance. Thank you.

Rear lift gate misaligned and having issue closing the trunk after 2 years of owning. Im concern since I have to push down on the trunk to latch, that it may unlatch while driving and lift gate will open. If the trunk doesnt latch, vehicle will not shift to drive. I took the vehicle to a Tesla service center where they told me that my left hinge of the liftgate needs to be replace and to take it to a body shop. How can a metal hinge be a problem on a 2 years vehicle. I believe that the material are poorly made if this happens in just 2 year old vehicle, I wonder if this vehicle can hold for another 3.

What component or system failed or malfunctioned, and is it available for inspection upon request: My drivere side door fails to open every time. The cold weather feature in the tesla app claims to pop open the door so you can grab the door to fully open only to get stuck closed. This also happens when attempting to exit the tesla. The passenger side drivers door also does not open every time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Has been in for service many times. Concern does not replicate except at time of pickup of vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes failure to open door. Also if you are in full self driving and come to a emergency stop: The vehicle is suppost to open the door and put the vehicle in park. The vehicle only puts it into park and have to press the button multiple times to open the door. It gets stuck.

While driving on Intestate I-95 in the Express Lane at high speed in my 2022 Tesla Model Y, the hood (frunk) suddenly flew open, smashed into the windshield and remained in the upright position. Luckily I was able to slow down and ease blindly into the emergency lane without causing further damage to myself or others. I lost entire visibility at high speed and my windshield was smashed on the highway. This was a traumatic experience that could have caused serious damage to me personally and other motorists. The hood (frunk) latch failed to operate properly and was available for inspection immediately. Once the highway safety patrol officer forced the hood down and escorted me safely off the highway, we drove the vehicle to a Tesla dealership directly after the incident. The Tesla dealer initially took full responsibility for the incident and said they would repair at their expense. However, the story changed once they did a VIN search on my vehicle and discovered I had been hit (not my fault, driver ran red light) in the front quarter panel prior to this incident. Tesla said the fault was on the repair shop (Tesla recommended) who had fixed the vehicle prior to the incident. The repair facility claimed they were not at fault, and Tesla was responsible, as they did not touch the frunk latch as noted by the invoice for repair/parts and painting/lack of near the latch. This is a recurring incident as reported by recalls and my vehicle is listed as one of the possible vehicles for recall. The vehicle was inspected by insurance, and the same Tesla recommend repair facility we used before. There were no warning lamps, signals or symptoms to indicate anything was wrong or loose with the latch. In the end, we had to file the incident through our insurance provider and pay out of pocket for the repair in order to get the vehicle back on the road. I'm truly frustrated with the lack of ownership by Tesla over the incident, they are losing a brand loyal customer.

Windshield of my car cracked spontaneously in two different occasions for no apparent reasons. First incident's occurred in June 2023 resulting in replacement of the windshield. Second incident occurred on December 4,2023 & vehicle is scheduled for replacement of the windshield. I thought the first event was due to rock hitting my car while driving on the highway but very likely it’s a spontaneous crack like the second.

The contact owns a 2022 Tesla Model Y. The contact stated while driving over a water puddle, she heard an abnormally loud, scraping noise coming from the vehicle without warning. Once the contact made it to the residence, she discovered that a part of the undercarriage had detached from the vehicle. Due to the failure, the contact had the vehicle towed to a Tesla Service Center where she was later provided an estimate for the repair; however, the contact was never informed or given an explanation as to the cause of the failure. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 21,000.

I am writing to formally submit a complaint against the Tesla Service Center in Rockville, Maryland. My concerns relate both to a potential safety issue and the subsequent handling of repairs to my vehicle. 1. **Safety Concern:** On 08/25/2023, the driver-side window of my Tesla vehicle shattered spontaneously without any evident external cause. This sudden malfunction while the car was in use is alarming, representing a significant safety concern for passengers and other road users. I believe that such a defect warrants immediate attention, especially if this is a recurring issue among other Tesla vehicles. 2. **Unsatisfactory Service Post-incident:** After bringing my vehicle to the service above center for repairs, I was relieved that the window issue would be addressed under warranty. However, when my car was under Tesla’s care, another Tesla customer hit and damaged it within their premises. What is profoundly distressing is how the service center addressed this matter. Instead of accepting responsibility for an accident that happened in their domain, they deflected responsibility, advising me to coordinate with the other car owner for repairs. This has not only added to my inconvenience, but it has also cost me additional time off from work to address damages that were not my fault. Moreover, now I am faced with being without my vehicle for an extended period, given that the body shop estimates a 4-5 day repair timeline. In total, I have been without my car for nearly two weeks due to the initial window concern and the subsequent collision. This situation has raised concerns about the structural safety of Tesla vehicles and the integrity and responsibility of their service centers. Such a dismissive approach to customer care is unexpected from a brand of Tesla's stature. I strongly believe that no customer should face such challenges and inconvenience, especially when entrusting their vehicle to a service center.

The contact owns a 2022 Tesla Model Y. The contact stated after driving approximately 5 MPH through a puddle of water on a rainy day, the contact arrived at the residence and parked the vehicle. The contact became aware that the rear bumper and an unknown part underneath the bumper had detached and were hanging down. The contact also became aware that there was water intrusion into the rear of the vehicle and the floor carpet was wet. The vehicle was towed to a Tesla Service Center to be diagnosed. The Tesla Service Center informed the contact that the vehicle was missing parts that were not in stock. The Service Center referred the contact to a Tesla Collision Center for assistance. The contact was informed there would be a cost charged for the repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 7,700.

I was driving on the highway and the frunk came off breaking the front shield. The frunk was still showing as closed on the computer, but the screws came off releasing the frunk. Luckily I was able to react appropriately and move the car to the shoulder of the highway but the incident could’ve caused death. Visibility was zero as the front shield was obstructed by the open frunk

I HAVE HAD 3 BROKEN WINDSHIELDS IN 9,400 MILES OF TRAVEL. I AM PRETTY SURE EACH WAS CAUSED BY FLYING ROCKS, BUT AT ONE REPAIR THE TESLA SERVICE MANAGER MENTIONED THAT THE WINDSHIELDS ARE VERY THIN TO SAVE WEIGHT. I BELIEVE THE WINDSHIELDS ARE VULNERABLE TO DAMAGE. I HAVE A 2018 TESLA MODEL 3 WITH 90,000 MILES THAT HAS NEVER HAD A CRACKED WINDSHIELD DRIVING IN THE SAME LOCALE. THIS IS A REAL SAFETY PROBLEM IF THE WINDSHIELD CRACKS AT SPEED. I DON’T THINK CRACKED WINDSHIELDS ARE REPORTED AS FAULTS, BUT I BET THAT THERE HAVE BEEN MANY MANY Y’S WITH CRACKED WINDSHIELDS.

I feel Tesla is building cars with non-standard parts and structural issues. 1.I bought a new car and started hearing brakes noises from 6000 miles where as previous car brakes rotors were good till 70k miles. 2.Within 9000 miles, driver side door, A pillar, B pillar, rear seats, display panel has to be either insulated or replaced. I am not sure how this effects car value or vehicle integrity going forward.

I was stopped at a light, and I as I continued my trip after the green. I had put the car in auto pilot. As I approached the curve there deer to my left that got my attention. The vehicle didn't follow the road, nor did it announce with any warnings, or lane assists that the vehicle was departing the lane. Impact was made into a broken guard rail. Guard Rail impaled the vehcile from the left side into the cabin impacting my left leg causing serious injuries.

As I was going up the ramp from Peachtree-Dunwoody Road onto 285E on Thursday, Jan 5th around 7pm, there is a tree on the left hand side that has long branches that extend into the road. The branches of the tree hit the side of my car. I heard it as I was driving but didn’t think anything of it. When I got home I had the chance to look at my car. There is a scratch on the side of the car that the tree limbs hit. The scratch actually looks like someone keyed my car. My car is brand new and I want to report this incident to prevent others from getting their cars scratched up. It would be helpful if the tree limbs could be cut down to prevent car damage. I also would like to be compensated for the damage to my car. I am happy to provide pics of the tree and my car.

2nd row floor is flexing. Same issue found on Model 3 which already has a service bulletin for it. Tried to tell Tesla Service but they won't address it and will not fix it per the service bulletin and every shop that I went will do their own repair that doesn't fix the issue. Here's the service bulletin on the Model 3 which is the same issue. SB-18-45-002 https://static.nhtsa.gov/odi/tsbs/2018/MC-10143016-9999.pdf

Front trunk (hood) flew open while driving at approximately 40mph. The front trunk lid/hood opened completely and smashed into the windshield, completely blocking driver visibility and breaking the glass. It is unclear as to how the front trunk became unlocked, but in the event it was unlocked while the car was in park, the car should not have been able to shift into gear. Tesla Model Y's Owners Manual states: "If the front trunk is not closed, a message displays on the touchscreen that you cannot shift the vehicle out of Park until the front trunk is securely closed (see Park)." Additionally, the Owners Manual states: "Model Y will not shift out of Park if the front trunk is not securely shut" In the event the trunk was open prior to driving, the car should not have been able to shift out of Park. Or, if the trunk opened while driving, there was a latch or electrical problem. Tesla's representative reviewed the incident log from the vehicle and stated that an ignore button was pressed on screen, once the vehicle indicated that the front trunk was open. Quickly pressing a button while driving to a safe place to pull over is reasonable. But, regardless, there should be some sort of fail over that prevents the hood from flying open in the event the front trunk is accidentally opened, or in the event the trunk randomly opens on its own. Perhaps a secondary latch or disabling the vehicle from driving? The hood flying up, smashing the windshield and completely blocking the drivers' visibility could have caused a severe or potentially fatal collision. Additionally, the incident caused over $4,143.34 in vehicle damage on a car that has just 202 miles on it.

While driving the frunk/hood opened while vehicle was in motion. Everything says your not able to drive or opening while in drive. My wife had just used it shopping. Drove 300 yards with No warnings. Then stopped at a light then when she was accelerating it opened and broke windshield, hood and hinges, scratched left fender inside. She was able to pull over without cause anymore damage to her or anyone else. I then meet her and I was able to drive the car with the hood open and damaged. I then removed the hood completely in order to drive it home all while no safety warnings going off. Tesla has had it since 6/3 and no determination of why or fault. $4600 estimate for repairs Still not fixed

Windows fail to roll up and stay closed