NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2026 Tesla Model Y. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Owned car for only a week with 470 miles on odometer. At appromately 10am CST on June 26 while on an exit ramp the tire sidewall failed catastrophically causing extraneous damage to fender well liner and molding. Car was stopped immediately as emergency services police and towbtruck were called. Weather was clear and there was np obstructions on the road. There was also no indication of low tire pressure until the failure happened. All tires were at the recommended 42 PSI per Tesla vehicle data. The failure was a complete total circumferential separation of the inner bead /sidewall from the rest of the tire. All tires were replaced by owner with Michelins due to lack of trust in the manufacturing quality of the pirelli tires. Tesla and Pirelli are not acknowledging any responsibility for this failure. This is a major safety related incident which could have caused a lot more damage if the car was traveling at a higher rate of speed. On an exit ramp the speed was not more than 45 mph.
I owned the vehicle less than a month, using full supervised drive, FSD. Today 6/22/2025 1:45 PM almost had an accident. The vehicle was in the right made a left turn crossing a yellow line, then made a turn in a white line, in front of the vehicle behind me. I took control of the vehicle to proceed in the correct lane. On another occasion it made a right turn, corrected itself to the left lane as it should have done. I am hearing impaired, focus on the road, cannot look at the screen monitor while driving. The vehicle stopped, advised me FSD was inoperable, had to manual drive to my destination. There is no warning, alerts for the hearing impaired. Other issues driving in the wrong lane, then at the last minute changes to the correct lane, I am certain cutting off drivers. UNKNOWN
The contact owns a 2026 Tesla Model Y. The contact stated while driving and exceeding 70 MPH, the vehicle drifted to the right. The contact stated that the vehicle was vibrating abnormally. The vehicle was taken to the local dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 10.
The contact owns a 2026 Tesla Model Y. The contact stated that while the vehicle was in the Standard Mode or in Cruise Mode, depressing the brake pedal, there was a delay with the brake lights illuminating. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the taillights were functioning properly. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,000.
There are distortions, that makes looking through the windshield wavy/rippling. Minor distortion at the top of the windshield at the angle you look at top portion of cars in front of you and traffic lights. Major distortion when looking at the right side of the windshield from the driver seat, covering around 30% of the windshield. When driving it will become significantly noticeable and causes dizziness sometime.
On June 6, 2025, at 5:30 PM MST, I was scheduled to take delivery of a Tesla Model Y at Tesla’s Aurora, CO Delivery Center. Upon inspection, I found visible rear paint damage. Tesla staff verbally acknowledged the defect but refused to provide any written documentation of the issue or the repair plan. I declined delivery due to the defect and the lack of formal repair documentation. I was then told by Tesla staff that if I refused a second delivery — even if the issue remained — I would forfeit my $250 deposit. This was framed as non-refundable and used to pressure acceptance. I also attempted to trade in my leased vehicle (financed by Santander Consumer USA). Tesla and Santander gave me conflicting information about the lease structure, trade-in value, and ownership responsibilities. No formal documentation was offered to clarify. I contacted Tesla’s lease return department, requested written confirmation of the defect, and later filed complaints with the BBB and the Colorado Attorney General. I am seeking CFPB support to investigate Tesla’s and Santander’s leasing practices, use of deposit threats, and lack of transparency in trade-in and vehicle condition handling.
The rear light bar is extremely unsafe, it is especially undercarriage lighting which is illegal to have on while the vehicle is in motion. Not visible enough during inclement weather conditions, and can cause glare issues for other drivers while the roads are wet, due to its downward shining. The light can easily be obscured by hauling things such as bike racks. People are wrapping the plastic panel u deer the light which can alter performance. The light does not illuminate the full width of the car giving drivers behind a false sense of the car’s width. This has to be the most unsafe light on any car on the market
This is a proactive step to report that the headlights on Model Y Juniper 2026 are not projecting seamlessly onto the road. The low beam shows patchy lights and also has a blocked-out grey patch on the right-hand side of the car. This patch is not due to any wreckage of the headlights. The high beam is also not precise and feels as if it is a column of light, which is not very clear to drive in. I took my car to Tesla's dealership, and according to them, that is how the lights project, even on their demo car. I think the headlights should project a clear light onto the road, and these are not. This could cause an accident due to a lack of clarity.
My 2026 model Y won't stop on the road when I released the gas paddle and even i felt it speeded up a little bit at 35 miles.it put me, my [XXX] daughter and other's safety at risk. I hit on the brake and feel need to hit harder abnormally to slow the car not even mention to stop the car. It took me long way to stop the car. At Once I stopped the car, it tried to speed up and I hit the paddle again. right after, then it tried to rocking back and forth and vibrated finally stopped. I tried serval time to repeat the issue it still exits. and I called Tesla customer service. they haven't look at it yet. but I in the service mode here is the some components are malfunctioned. 1. Rgenerative braking backfill, braking pedal torque is unavailable. 2. Traction control setting is unavailable. 3. DI_Brake torque is invalid. DI is Drive interface. 4. HOLD stopping mode is unavailable. there is no any warning showed in the console before and after the issue happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Hood paint thickness looks too thin and painting quality so bad. As soon as it got the stone chip, it makes the body metal part exposed to the air. This defect has hazard of corrosion the Hood metal and it makes that metal get brittle. When the driver get the accident after corrosion, it makes passenger in death or severe danger.
Phantom braking on the highway. We were the only car and without warning the car slammed on the brakes. There was nothing for the vehicle to hit in the road or cross traffic.It did this 3x in 35 miles. This has happened both while just cruise control and when the full self driving was on. We are too worried to use either of there is any traffic around us. We have not been to dealership yet. Fast beeping when it hits the breaks. Have not seen any alarms.
I leased this brand new but demo car with 1850 miles, 2 months old from Tesla Seattle. This is a brand new total redesign-2026 Model Y. I was assured that they do multiple point testing before delivery and I had to trust their process. Unlike any other car dealers, I was NOT allowed to test drive this car before I sign the lease. The car was not in great condition (in addition to the expected wear and tear as a demo car). a) It's charged to only 60% battery rather than the full 80%. b) The stains all over suggest that apparently no one did any finish work as expected. I have pic proofs available upon request. The delivery manager Jill manually wiped off some stains when I pointed them out. c) There was a dent of 2-3 inches on the hood which indicates a possible past accident. After driving the car home, SERIOUS ISSUES were identified (because no test drive was allowed before I take the lease of the car). 1) The driver's car seatbelt does NOT LOCK upon a sudden pull, mimicking the situation in a crash. THIS IS A COMPLETELY RECALL ISSUE AS IT COULD CAUSE PPL TO DIE, AND MYSELF AS A MOM OF A SMALL CHILD INCLUDED. It locks about 3 out of 10 times. My previous cars- Mercedes, Toyota, Hyundai and BMW all lock on EACH sudden pull! 2) The passenger seatbelt has the same problem. 3) The backseat seatbelts are much better, and locks much more often than driver's and passenger's. It locks about 8 out of 10 times. I went to Tesla Lynnwood WA on Jun 6 and the service manager Cayla and tech said there is no issues despite that MY seatbelt performs so much worse than (1) other two 2026 Model Y, one of which is a newer demo (2) older Model Y, 2025 and prior, locks on EACH sudden pull as well! (3) ALL 3 new 2026 model Ys ALL have much less reactive seatbelts! Another issue I had which makes me needing to have this car replaced under LEMON LAW is, (A)My phone key gets disconnected randomly and I had to use card key all the time (B)My 2nd card key can't open the car at all!
I am writing to report a concerning incident involving the Full Self-Driving (FSD) feature on my 2026 Tesla Model Y. The incident occurred on Saturday, [XXX], at approximately [XXX] EDT at the intersection of [XXX] . My wife and I were traveling from Safety Harbor, FL to Foxtail Coffee on [XXX] , a trip of approximately two hours. The FSD system performed well for 98% of the journey. However, at the aforementioned intersection, the vehicle was stopped at a red light in the left lane, first position, for approximately 45 seconds. Suddenly, without warning, the car accelerated and ran the red light. Thankfully, there was no cross traffic, and no collision occurred, but this was a frightening experience that significantly undermined our confidence in the FSD system. Even though we love the vehicle, we felt the need to report the incident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The incident occurred on [XXX] around [XXX] (from the dashcam footages) in a highway (don't know the place, but I have a police report). I was driving my Tesla model Y 2026 with Full Self-Driving (FSD v13.2.8) Beta engaged when the vehicle suddenly off the road and hit the fence on shoulder. I retrieved dashcam footage from the incident, including footage leading up to and during the accident. the FSD system malfunctioned, the car is in a body shop and is available for inspection upon request if done quickly; Huge risk to myself and others because no way know when the FSD failed; from this link, same issue: [XXX] the vehicle has not inspected by others no any warnings, the fsd had been working properly in the firt 300 miles trip; but all of sudden, swerved to the roadside with full speed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hello, I am not sure if it is related or not, but I updated to the latest FSD software overnight 2025.14.6 This happened this morning during my first FSD after the update. When at the traffic light to turn left onto the highway my car suddenly did a 90 degree turn and entered the highway on the completely wrong side, directly into oncoming traffic. This happened this morning at approximately 450-500am PST. It turned and made such a sharp left that I had to grab the wheel and take over. But it was too late, it was already on the WRONG SIDE OF THE HIGHWAY heading directly into oncoming head on traffic... It happened so fast that I hit the button somehow and canceled the ability to submit my report on why I took over. This happened heading south on [XXX] in Brentwood CA. It turned left onto the wrong side of [XXX]. My car has never had any issued like this until this morning. This is so bad that I am now scared to even drive the car. I am hoping you might still be able to access the drive and see what happened. Thanks, [XXX] [XXX] VIN: [XXX] Tesla Model Y Launch INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving my 2026 Tesla Model Y when another vehicle pulled out from a driveway and struck the front/side of my car. The Tesla failed to initiate Automatic Emergency Braking (AEB) and no airbags deployed. This raises serious concerns about the functionality of Tesla’s safety systems in real-world scenarios. The vehicle has not been modified in any way and was in standard driving mode. I have contacted Tesla Support requesting a diagnostic and explanation, but I believe this incident should also be reviewed as a potential safety defect.
We ordered a car from Tesla on April 19th and received an email on May 1st stating the vehicle we had order had arrived, ready for delivery. We set up delivery for [XXX]. Picked the car up that day. On May 9th, we noticed that the “as configured” options on the Monroney sticker didn’t match the actual installed features on the vehicle. It was missing the Full Self Driving that was listed on the Monroney sticker (that we had not ordered). I immediately contacted Tesla and was told by Corporate sales support in California that it would be corrected since it was on the sticker at the time of delivery, it has to be included with the VIN purchased. Trusting them enough not to get the name of the gentleman I spoke with was my mistake. I have contacted Tesla corporate customer service, Tesla corporate sales support and the Council bluffs delivery center after I noticed the discrepancy between what was actually on the vehicle and what the Monroney disclosure stated. I have requested the full self driving capability that is listed on the Monroney sticker with the VIN attached to the car I purchased be added to the vehicle to match their disclosure under the “as configured” section of the sticker. I was told by corporate sales support in California that it would be added to the vehicle because of their mistake. I noticed it had been added to the wrong vehicle (we have 2 teslas). I contacted customer service and they directed me to council,bluffs. Preston Sherwood told me he suggested leaving it on the wrong vehicle, just cancel the monthly subscription and subscribe on the correct vehicle. So I did just that and my paid subscription expired yesterday on the wrong vehicle and the option went away. I contacted customer service and they said they would make it right, but it has to go through “sales support” then promised they would call me. No one did. The feature still isn’t on the vehicle as listed on the only physical legal document we were provided at delivery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After doing multiple search online came across multiple user complaints about new Tesla model y juniper 2026 Lr awd you can feel vibration from steering wheel at highway speeds it is really specific at 80mph this is not a normal behavior especially vibrations took it to the service center and was told it was the wheels are not balanced properly so they fixed it apparently but is still doing it. I truly believe there is something Tesla knows but is not acknowledging it.
I picked up a new model Y Juniper. I have an issue with the driver's side seat. The seat bottom is shifting and popping when turning. They replaced the seat with a brand new one. I still have the same issue.
Our 2026 Tesla Model Y could not stop at a traffic light and rear ended the vehicle in front of it. Pumping the brake peddle had no effect. The incident did show up in the vehicles app. The front end was damaged (hood, drivers side fender and bumper). I contacted a Tesla representative and was instructed to make an appointment at a collision repair center to have the body work done prior to having the brake system diagnosed. I do not feel safe driving this vehicle at this time. I feel that Tesla should bear the cost for the collision repairs.