There are 39 owner-reported air bags & restraints complaints for the 2004 Toyota 4Runnerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Side curtain shield airbags.
The contact owned a 2004 Toyota 4 Runner. The contact stated that the driver’s and front passenger air bags failed. The contact stated that when at complete a stop at the red traffic light, the vehicle in the rear failed to stop and crashed into the contact's vehicle rear-end, pushing the vehicle into the roadway. The driver’s and front passenger air bags failed to deploy and caused the front passenger's head to hit the dashboard, suffered injuries to the head, six broken back vertebrae, three broken ribs, head concussion. The contact was the driver and had no injuries to report. The front passenger who was her husband was airlifted to the hospital. The State Trooper mentioned that the other driver might have been on their phone however it was unknown due to them suffering fatal injuries. A police report was filed. The vehicle was towed. The contact advised that the vehicle was destroyed. The manufacturer was not contacted. The failure mileage was 238,000.
CRACKED DASHBOARD RISK OF AIRBAGS DEPLOYING
TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. WHILE DRIVING IN REVERSE OVER A SMALL BUMP, BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H MILLER TOYOTA MURRAY (5650 S STATE ST, MURRAY, UT 84107, (801) 590-0640) AND NUMEROUS FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS). THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 10909230699. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN TOYOTA DEALER LOCATED IN UPATOI, GA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE AIRBAGS FAILED TO DEPLOY UPOND IMPACT FROM A TRACTOR TRAILER. CAR COMPLETELY TOTALED.
I HAD TO SCHEDULE APPOINTMENTS TO TAKE THE CAR TO TOYOTA BECAUSE OF THE AIRBAG DEFECT.THIS HAPPENED TWICE ONCE IN 2013 AND THEY SAID THAT THERE WAS NO CHARGE AND THAN THEY CHARGED ME $346 AND SAID IT WAS TO REPLACE FLUIDS...THE SECOND RECALL WAS IN 2016 THIS TIME THERE WAS NO CHARGE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHEN THE CONTACT STARTED THE VEHICLE, THE FOUR SIDE CURTAIN AIR BAGS DEPLOYED IN THE VEHICLE. THE CONTACT SUSTAINED NECK INJURIES AND THE PASSENGER SUSTAINED BURNS AND CUTS ON THE LEFT SIDE OF HIS ARM. THE OCCUPANTS DID NOT REQUIRE MEDICAL ATTENTION. THERE WAS NO FIRE, CRASH, OR POLICE REPORT FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. AN INVESTIGATOR INSPECTED THE VEHICLE. THE CONTACT WAS AWAITING AUTHORIZATION FOR THE REPAIRS. THE FAILURE MILEAGE WAS 136,000.
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS NOTIFIED IN APRIL 2016 THAT MY CURTAIN AIRBAGS MAY NEED A NEW MODULE DUE TO THE UNINTENTIONAL OPERATION OF THESE AIR BAGS. SINCE THEN, I HAVE HEARD NOTHING FROM THE DEALER. I THINK TOYOTA IS DRAGGING THEIR FEET IN SUPPLYING THE DEALERS WITH THE REPLACEMENT MODULE.
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
I HAVE ALREADY RECEIVED INFORMATION ON THE INTERIM G1C. THIS IS ALSO ABOUT THE FRAME ON MY VEHICLE WHICH IS RUSTED VERY BAD. THE REAR PASSENGER ARM MOUNT HAS ALREADY BROKEN. THERE ARE ALSO HOLES IN THE TRAVE AND THE LONG PIECES OF METAL ON THE FRAME. THE SKID PLATES ARE ALSO RUSTED. ALSO THE TOW RING ON THE PASSENGER SIDE IS GETTING READY TO SNAP. I HAVE BEEN LEARNING MORE INFORMATION ABOUT THIS PROBLEM WITH SOME TOYOTA VEHICLES. I AM AFRAID THAT I AM RIDING IN A VERY DANGEROUS VEHICLE. I WAS JUST WONDERING IF ANYTHING CAN BE DONE ABOUT THIS, SINCE TOYOTA IS AWARE THERE IS A PROBLEM WITH RUST. WHEN THE ARM MOUNT BROKE I WAS DRIVING WITH MY CHILDREN IN THE CAR, THE REAR END OF THE VEHICLE WAS BOUNCING ALL OVER THE PLACE. IT SCARED US ALL BECASE WE DID NOT KNOW WHAT WAS GOING ON. I W
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
SEVERE CRACKS ON DASH PANEL ON PASSENGER AIRBAG AND WHOLE DASH. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 90,444.
WE HAVE A MELTING DASH IN OUR 4 RUNNER. IT CAN BURN TO THE TOUCH AND HAS PROGRESSIVELY GOTTEN WORSE OVER PAST YEAR. IT IS STICKY TO TOUCH ALSO AND HAS A BAD ODOR ALSO. WE MADE COMPLAINT TO TOYOTA BUT NO OFFER TO REPAIR. I CALLED DEALERSHIPS AND THEY SAID THEY HAVE BEEN NOTIFIED OF THE PROBLEM BUT TOYOTA CORP HAS NOT GIVEN THEM APPROVAL FOR PARTS TO REPLACE. I AM CONCERNED ABOUT SUMMER MONTHS GETTING HOTTER AND IT MAKING OUR AIRBAGS GO OFF OR DASH COULD CATCH ON FIRE. *TR
I BEGAN TO NOTICE THAT MY DASH HAS STARTED TO CRACK AND IT IS IN THE AREA OF THE AIR BAG. I DID SOME RESEARCH AND FOUND OUT THAT MANY 2004 TOYOTA 4RUNNER OWNERS ARE HAVING THE SAME PROBLEM. I CALLED TOYOTA TO ASK FOR INFO AND THEY REFUSED TO ASSIST IN THE MATTER OR EVEN HELP PAY FOR IT TO BE REPLACED. THIS CONCERNS ME FOR MY SAFETY, SINCE IT IS IN THE AREA OF THE AIR BAG. TOYOTA IS AWARE OF THIS DEFECT IN THE DASH BUT HAS DONE NOTHING TO REMEDY THE SITUATION. IT IS NOT ONLY A SAFETY CONCERN, BUT IT ALSO DEPRECIATES THE VALUE OF MY VEHICLE. I HAVE LISTED MY CASE NUMBER AND ONE OTHER THAT I KNOW OF BELOW WITH TOYOTA. OTHER FROM RESEARCH- [XXX] MINE - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER ATTEMPTED TO REMOVE THE SEAT BELT AND NOTICED THE LOCK WOULD NOT RELEASE. THE PASSENGER WAS ABLE TO PULL THE SEAT BELT UNDER HERSELF AND MANEUVER HERSELF OUT OF THE SEAT. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE SEAT BELT BUCKLE TO BE CLEANED. THE FAILURE CONTINUED AFTER CLEANING THE BUCKLE NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
DRIVER SIDE AND PASSENGER SIDE AIR BAGS DEPLOYED WHEN IGNITION SWITCH WAS TURNED TO FIRST POSITION. ENGINE WAS NOT RUNNING AND CAR WAS IN PARK. MY CAR WAS PARKED IN MY GARAGE AT THE TIME AIR BAGS EXPLODED AND HAS NOT BEEN IN ANY ACCIDENTS.
I WAS DRIVING MY CHILDREN TO SCHOOL AND A CAR COMING IN THE OPPOSITE DIRECTION TRIED TO MAKE A LEFT HAND TURN IN FRONT OF ME, SHE DID NOT HAVE TIME TO MAKE THE TURN( I DIDN'T EVEN HAVE TIME TO PUT ON BRAKES) WHICH ENDED UP IN A HEAD ON COLLISION. I WAS GOING AROUND 45MPH AND MY AIRBAG DID NOT DEPLOY. NO ONE WAS SERIOUSLY HURT BUT MY HEAD AND UPPER BODY DID GET BRUISED AND BANGED UP PRETTY BAD. I DO HAVE A POLICE REPORT AND I'M WAITING TO GET THE COPY. *TR
Showing 1–20 of 39 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026