2011 Toyota 4Runner Body & Structure Problems

The Blizzard Pearl paint on my Toyota 4Runner is peeling in large patches, exposing the undercoat and compromising the vehicle’s integrity. Toyota issued a Customer Support Program (CSP) acknowledging this as a known defect affecting Blizzard Pearl paint, but I never received the notification. As a result, I missed the deadline to have the issue corrected, and Toyota has refused to assist. This widespread issue impacts resale value and could potentially lead to rust or corrosion. There should not be a time limit on addressing a manufacturing defect of this nature. Toyota should be held accountable for providing a lasting remedy, especially when customers like me were unaware of the CSP timeline.

Received a letter about recall letter about peeling paint. Paint was ok at time of letter. A year later the paint is now peeling from every panel. Toyota says the campaign has ended and there is nothing they can do. But customer relations also said there are many people calling in after the fact with the same peeling problem. I would like Toyota to repaint the vehicle because they are aware that they have a problem. I will be trading my vehicle in for a new one in a year and my vehicle will not be worth anything in its current shape. Thank you

REAR FRAME CROSS MEMEBER THAT ALSO SUPPORTS A BOLT ON HITCH RECEIVER AND ATTACHES TO EACH OF THE VEHICLES SIDE RAILS, THAT RUN THE LENGTH OF THE VEHICLE IS RUSTING. I HAVE FOUND SEVERAL 1/4 INCH RUST CREATED SEPARATIONS (HOLES) IN THE STEEL WITH SURFACE RUST CRATING FUTURE FAILUES.

TOYOTA HIGH LANDER, 2011. THE POWER LIFTGATE ARM ON THE REAL TRUNK IS DETACHED FROM THE LIFTGATE. IT LOOKED TO ME AS IF THE SCREW BECAME STRIPPED AND CAME OUT OF THE HOLE. AND THEY SAID IT ISN'T COVERED AND THEY WILL CHARGE TO THE OWNER AND IT COSTS AROUND $3500.00, PLEASE INVESTIGATE THIS CASE AND HOW IT DETACHED FROM THE BODY.

2011 TOYOTA HIGH LANDER. THE POWER LIFTGATE ARM ON THE REAR TRUNK BECAME DETACHED FROM THE LIFTGATE. IT LOOKED TO ME AS IF THE SCREW BECAME STRIPPED AND CAME OUT OF THE HOLE.

The contact owns a 2011 Toyota 4Runner. The contact stated as he arrived at his residence after driving 40 MPH, his father noticed that something was hanging underneath the vehicle. The contact stated that he noticed that the gas tank strap had detached, and the main guard was rusted. The contact replaced the gas tank strap himself. The contact stated that the hatch release was corroded. The contact also stated that the bottom of the liftgate of the vehicle was severely corroded and had holes. The contact stated that the inside of the front passenger’s side door of the vehicle was corroded. The contact also stated that the skid plate was severely corroded. The vehicle was taken to a dealer who took photos of the failure and sent a report to the district manager. Then, the vehicle was taken to South Hills Toyota Service (2403 Washington Rd, Canonsburg, PA 15317) who advised the contact to report the failure to the manufacturer and the manufacturer would follow up with him. The manufacturer followed up with the dealer and informed the contact that the dealer advised that the failure was due to the climate. The vehicle was then taken by Rohrich Toyota (2020 W Liberty Ave, Pittsburgh, PA 15226) who referred the contact to the manufacturer. The vehicle was not repaired. The failure mileage was approximately 68,000. Consumer stated rust has eaten through the interior metal of the door and has made its way to the back side of the exterior metal of the door.

UPON ATTEMPTING TO LIFT THE REAR LIFTGATE, THE DOOR WOULD NOT STAY IN OPEN POSITION. THE DAY BEFORE 03/08/2013, IT WORKED FINE. IT APPEARS THE REAR LIFTGATE STRUTS FAILED. THIS IS DANGEROUS BECAUSE IF THESE STRUTS FAILED IN THE OPEN POSITION IT WOULD HAVE RESULTED IN SERIOUS INJURY. *TR