NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2008 Toyota Avalon. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MY LASER CRUISE CONTROL BECAME UNRELIABLE TOWARD THE END OF 2013. I HAD USED IT ON A DAILY BASIS FOR OVER 5 YEARS AND AM VERY FAMILIAR WITH THE WAY IT SHOULD PERFORM. WHEN TRACKING A VEHICLE DIRECTLY AHEAD OF ME ON A STRAIGHT AND LEVEL ROAD, THE LASER CONTROL SHOULD MAINTAIN A SAFE DISTANCE AND A SPEED THAT IS ESSENTIALLY IDENTICAL TO THE "LEAD" VEHICLE. THIS HAS NOT BEEN THE CASE FOR THE PAST 7 MONTHS. MY CAR WOULD OFTEN CONTINUE TO MAINTAIN A SPEED THAT WAS FASTER THAN THE "LEAD" CAR,AS IT WAS SAFELY SLOWING DOWN, AND COME SO CLOSE THAT I WOULD HAVE TO JAM ON MY BREAKS. I BROUGHT IT INTO THE DEALER, WHO INSISTED THAT THE LASER CRUISE CONTROL HAD BEEN DAMAGED IN AN ACCIDENT (THEREFORE MY EXTENDED WARRANTY WOULD NOT APPLY) AND I WOULD HAVE TO MAKE A CLAIM ON MY CAR INSURANCE. MY INSURANCE COMPANY AS WELL AS MY REPAIR SHOP COULD SEE NO DAMAGE THAT WOULD HAVE CAUSED THE MALFUNCTION. EVENTUALLY MY INSURANCE COMPANY AGREED TO PAY FOR THE "REPAIR". AFTER THE DEALER REPAIRED THE CAR WITH A NEW LASER CONTROL SENSOR THE PROBLEM HAS CONTINUED, ALTHOUGH NOT AS OFTEN. I'VE HAD IT BACK TO THE DEALER SEVERAL TIMES AND THEY INSIST IT MEETS ALL SPECIFICATIONS AND IS PERFORMING TO MANUFACTURER'S SPECS, AND THAT THERE IS NOTHING MORE THEY CAN DO FOR ME. CORPORATE TOYOTA BASICALLY WASHES THEIR HANDS OF THE INCIDENT BY SAYING EVERYTHING RELATED TO THIS MATTER IS AT THE DEALERS DISCRETION. ALTHOUGH I HAVE NOT HAD AN ACCIDENT YET, THIS MALFUNCTIONING "SAFETY" FEATURE PUTS ME AT JEOPARDY. I FEAR FOR MY LIFE EVERY TIME I USE IT. IT WOULD SEEM TO ME THAT OTHERS HAVE HAD SIMILAR PROBLEMS, AND MAY HAVE HAD SIGNIFICANT ACCIDENTS AS A RESULT. I HOPE YOU WILL LOOK INTO THIS MATTER. *TR
I AM THE OWNER OF A 2008 TOYOTA AVALON. RIGHT AFTER WE PURCHASED THE CAR, WE HAVE HAD ISSUES WITH THE HEADLIGHTS GOING OUT. THE HEADLIGHTS ARE FLICKERING ON AND OFF AT RANDOM TIMES. ON DECEMBER 14, 2013 WHILE DRIVING AT NIGHT, BOTH HEADLIGHTS WENT OUT AT THE SAME TIME NEARLY CAUSING AN ACCIDENT (LUCKILY THE LIGHTS CAME BACK ON WHEN I TURNED THEM OFF/ON QUICKLY). I TOOK THE CAR TO OUR LOCAL TOYOTA SERVICE CENTER AND THEY TOLD ME THAT THE ONLY WAY TO FIX THE PROBLEM IS TO COMPLETELY REPLACE THE WHOLE LIGHTING ASSEMBLY AT THE TUNE OF $2570.04. THE SERVICE CENTER ALSO EXPLAINED THAT THE HOUSING FOR THE BULBS WAS TOO SMALL AND THIS IS CAUSING THE BULBS TO OVERHEAT AND GO OUT. IT WAS AFTER 2010 THAT TOYOTA REDESIGNED THE HOUSING AND FIXED THE ISSUE. APPARENTLY, TOYOTA EXTENDED THE WARRANTY TO 5 YEARS/72,000 MILES. IRONICALLY, IT APPEARS WE ARE JUST OVER THAT. I AM UNABLE TO DRIVE MY CAR AT NIGHT DUE TO THIS SAFETY ISSUE. I ALSO DON'T AGREE THAT WE SHOULD HAVE TO PAY $2500 TO HAVE NEW LIGHT ASSEMBLIES INSTALLED IN OUR CAR. THIS IS AN ISSUE OF A BAD DESIGN ON TOYOTAS PART AND I REFUSE TO PLAY A VICTIM IN THIS RIDICULOUS SOLUTION TO SUCH A SEVERE SAFETY ISSUE. I AM ASKING TOYOTA TO DO THE RIGHT THING AND REPLACE THE HEADLIGHT ASSEMBLY AND TAKE CARE OF THEIR CUSTOMER. THE FACT THAT THERE IS AN ISSUE WITH THE HEADLIGHT DESIGN AND THE FACT THAT TOYOTA IS FULLY AWARE SHOULD BE ENOUGH TO HAVE THIS FIXED. THERE SHOULD BE NO LIMITTIME WISE OR MILEAGE WISE ON A SAFETY ISSUE THIS HUGE FOR TOYOTA'S CUSTOMERS. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 97,614.
I PURCHASED MY 2008 AVALON NEW IN DECEMBER 2008 WHICH INCLUDED AN EXTENDED WARRANTY FOR 84 MONTHS OR 100,000 MILES. IN NOVEMBER, 2013, I STARTED TO NOTICE THAT MY HEADLIGHTS WERE LOW. I TURNED THEM OFF AND BACK ON WHICH SEEMED TO RESOLVED THE ISSUE. (I TYPICALLY DRIVE WITH THE DRL) HOWEVER, THE SAME ISSUE RETURNED OFF AND ON OVER THE NEW FEW MONTHS. MY CAR WAS TAKEN IN FOR SERVICE ON MARCH 22, 2014 AND THEY WERE ADVISED. I WAS THEN INFORMED THAT THE ENTIRE ASSEMBLY FOR MY LIGHTS/DAYTIME RUNNING/HIGH BEAMS NEEDED TO BE REPLACED. I WAS TOLD THERE WAS AN ENHANCEMENT FOR 5 YEARS OR 72000 MILES...WHICHEVER CAME FIRST. UNFORTUNATELY, MY EXTENDED WARRANTY WHICH I PURCHASED WAS NOT APPLICABLE, AND THE 5 YEAR ENHANCEMENT EXPIRED IN DECEMBER 2013. I WAS NEVER NOTIFIED BY MAIL OR DURING ANY SERVICE APPOINTMENT ABOUT THIS EXTENDED WARRANTY OR PROBLEMS WITH THE EXTERIOR LIGHTING. I WAS QUOTED A COST OF $2,600 FOR THE REPAIRS. THIS IS NOT FAIR. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING 65 MPH AT NIGHT TIME, THE FRONT DRIVERS SIDE HEADLIGHT STOPPED WORKING. BOTH LIGHTS WENT OUT AT VARIOUS TIMES. OCCASIONALLY AT THE SAME TIME. HE VEHICLE WAS TAKEN TO THE DEALER AND COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 5/19/14*CN
I WAS DRIVING IN A RURAL AREA IN ILLINOIS WHERE WE HAVE A LOT OF DEER, SO I FLIPPED ON MY HIGH BEAMS FOR BETTER VISIBILITY. I HAD PURCHASED THE CAR WITH 87,000 MILES ON IT THAT SUMMER AND MAY NOT HAVE EVEN USED THEM YET. THE HIGH BEAMS STAYED ON FOR A FEW SECONDS AND THEN FLASHED AND WENT BACK TO LOW BEAM. I CHECKED THEM UPON ARRIVING HOME AND COULD SEE THAT THEY SHATTERED. I REPLACED THESE WITH BULBS FROM O'REILLY AUTO - USING GLOVES TO AVOID TOUCHING THEM - THESE HIGH BEAMS WERE SELDOM USED BUT WORKED. IT IS NOW NOVEMBER OF 2014 AND THESE ALSO FAILED; DID NOT SHATTER BUT FAILED TO ILLUMINATE. I ASSUME THEY ARE BURNED OUT. I AM CONCERNED THAT I MAY NEVER BE ABLE TO USE THE HIGH BEAMS FOR SAFETY ON THIS OTHERWISE FANTASTIC CAR. I HAVE AVOIDED USING THE HIGH BEAMS EVER SINCE I REPLACED THEM THE FIRST TIME, SO I AM NOT SURE WHEN THEY ACTUALLY QUIT WORKING THIS TIME. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PASSENGER'S SIDE HEADLIGHT MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING HARNESS AND HEADLIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,000.
WE PURCHASED THIS CAR IN MAY 2013. FOR THE PAST FEW MONTHS, THE RIGHT HEADLIGHT HAS BEEN GOING OFF INTERMITTENTLY AND NOW THE LEFT HEADLIGHT IS STARTING TO DO THE SAME THING. THE HEADLIGHT MAY OR MAY NOT COME BACK ON WHILE DRIVING BUT WILL COME BACK ON THE NEXT TIME THE CAR IS STARTED. CHECKING ONLINE REVEALED OTHER COMPLAINTS CONCERNING THE SAME ISSUE, INCLUDING BOTH HEADLIGHTS GOING OFF AT THE SAME TIME - DEFINITELY A SAFETY ISSUE. AT THIS POINT IN TIME, IT APPEARS THE HIGH BEAMS ARE OKAY. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THERE WERE SEVERAL CRACKS IN THE VINYL COVER OF THE PASSENGER SIDE AIR BAG. ONE CRACK WAS ELEVEN INCHES ACROSS THE FRONT COVER. THE DEALER STATED THAT NOTHING COULD BE DONE TO REPAIR THE VEHICLE BECAUSE IT WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,580. UPDATED 11/20/14*LJ UPDATED 12/9/14*CN THE CONSUMER STATED THAT THE MANUFACTURER WAS NOTIFIED ON 9/26/2014. UPDATED 5/4/2015 *JS
THE HEADLIGHTS GO OFF INTERMITTENTLY. FIRST IT WAS THE DRIVER SIDE THEN THE PASSENGER SIDE AND RECENTLY BOTH ON A DARK ROAD. VERY DANGEROUS AND I HAVE READ OTHER ACCOUNTS THAT TOYOTA CHARGES HUGE AMOUNTS WHEN THIS IS CLEARLY A SAFETY ISSUE. *TR
MY 2008 TOYOTA AVALON HAS A DEFECTIVE HIGH BEAM / LOW BEAM HEADLAMP. THE HIGH BEAM BULB BURST WHILE IN USE ONE NIGHT. THE VEHICLE HAS LESS THAN 43,000 MILES, BUT THE 60 MONTH WARRANTY EXPIRED IN JULY 2013. I NOTICED THE PROBLEM IN AUGUST, JUST AFTER THE WARRANTY EXPIRED. MY VEHICLE WAS DUE FOR A SAFETY INSPECTION IN OCTOBER, SO I RESEARCHED INFORMATION TO REPAIR THE HEADLAMP AND DISCOVERED THAT IT IS A COMMON PROBLEM FOR 2008 TOYOTA AVALONS. I WENT TO THE DEALERSHIP IN SEPTEMBER TO DETERMINE THE REPAIR COST. WHEN THE SERVICE REP. SAW LOW MILEAGE, HE THOUGHT THE CAR WAS UNDER WARRANTY AND ESTIMATED THE REPAIR TO BE APPROX. $1000 TO REPLACE THE DEFECTIVE HEADLAMP ASSEMBLY. WHEN HE REALIZED THE CAR WAS OUT OF WARRANTY, HE SUGGESTED REPLACING THE $65 BULB. I'M CONCERNED THAT A $1500 REPAIR WAS INSTANTLY REDUCED TO $65 BECAUSE THE CAR IS OUT OF WARRANTY. IF THE PROBLEM IS REPORTED WITHIN THE ORIGINAL WARRANTY PERIOD THE WHOLE ASSEMBLY IS REPLACED AT NO CHARGE AND THE WARRANTY IS EXTENDED ANOTHER 12 MONTHS OR 12,000 MILES. NOW I AM CONCERNED THAT THE BULB WILL BLOW OUT AGAIN AT SOME INCONVENIENT TIME. HIGH AND LOW BEAMS ARE REQUIRED IN MA AS AN ANNUAL SAFETY INSPECTION ITEM. OBVIOUSLY, THEY ARE CRITICAL FOR SAFE DRIVING AT NIGHT. WHY ISN'T A REPAIR FOR A COMMON PROBLEM / SAFETY HAZARD LIKE THIS A RECALL ISSUE? *TR
WHEN DRIVING, MY CAR HAS THE DRL OPTION THAT UTILIZES THE HIGH BEAMS AT A LOWER VOLTAGE DURING THE DAY. ABOUT A COUPLE WEEKS AGO I NOTICED THAT MY HIGH BEAMS SEEMED TO NOT BE WORKING WHICH IS VERY ODD FOR BOTH BULBS TO BE OUT AT THE EXACT SAME TIME. SOMETIMES, I NEED MY HIGH BEAMS ON DARK CURVY ROADS IN THE AREA THAT I LIVE IN. I CALLED MY DEALERSHIP(CAPITAL TOYOTA) ABOUT IT AND OF COURSE THEY SWEPT IT UNDER THE RUG OF: "WE HAVENT HEARD OF THAT BEFORE" THE SERVICE WRITER WAS GRATIOUS ENOUGHT TO GIVE ME A TOYOTA CORP. NUMBER 18003314331. SO I CALLED AND THROUGH A COUPLE HOLDS THEY PROCEEDED TO TELL ME THAT DUE TO "LEGAL" (YOU WOULD THINK THAT THEY WOULD BE CONCERNED "LEGALLY" THAT OWNERS ARE HAVING ISSUES SEEING AT NIGHT DUE TO AN SUBSTANDARD PARTS)RESONSIBILITIES THEY WOULD NOT COVER MY CAR IN WHAT THEY ARE CALLING AN EXTENDED WARRANTY SOLEY FOR THE HEADLIGHT ISSUE THEY ARE FULLY AWARE OF. THEY SAID THE WARRANTY WAS FOR 5 YEARS FROM THE DATE THE VEHICLE WAS PUT INTO SERVICE. MY CAR IS ONE MONTH PAST SAID DATE. KEEP IN MIND THAT I PURCHASED THIS CAR IN EARLY JUNE '13. SO I WAS NOT AWARE NOR DID I RECEIVE ANY SORT OF NOTIFICATION THAT THERE WAS ANYTHING THAT NEEDED TO BE DONE OR IT WOULD HAVE. IN FACT WHEN I PURCHASED THIS VEHICLE I CALLED MY LOCAL DEALERSHIP TO SEE IF IT NEEDED TO BE CAUGHT UP ON ANY RECALL'S/TSB'S AND THEY SAID "NO". THIS IS A BIG SAFETY ISSUE THAT NEEDS TO BE BROUGHT TO THE NATIONAL RECALL LEVEL OF SERVICE IF TOYOTA DOES NOT SEE THE NEED IN FIXING SOMETHING BEYOND MY CONTROL. FROM WHAT I UNDERSTAND ABOUT THE ISSUE, SIMPLY REPLACING THE HIGHBEAM/DRL'S WILL NOT FIX THE ISSUE. NOT TO METION THE FACT THAT I COULD RECEIVE A TICKET BY THE POLICE FOR MY HIGH BEAMS NOT WORKING PROPERLY. PLEASE KEEP ME INFORMED OF ANY FORTHCOMING INFORMATION. *TR
LOW BEAM LIGHT FLICKERED ON AND OFF, TRIED THE HIGH BEAM LIGHTS OF WHICH NEITHER WOULD COME ON. TOOK THE CAR TO THE DEALER THE NEXT DAY. THE DEALER TRIED NEW BULBS WHICH IMMEDIATELY BLEW OUT. THE DEALER SAID THAT BOTH LIGHT ASSEMBLIES WERE DEFECTIVE AND NEEDED TO BE REPLACED AT A COST OF $ 1400.00 EACH. WAS ADVISED THAT TOYOTA KNEW THAT THESE LIGHTS WERE DEFECTIVE AND ISSUED THE SERVICE BULLETIN TBS #0044-10 REV 1 EXTENDING THEIR WARRANTY FROM 36,000 MILES TO 72,000 MILES BUT WOULD NOT RECALL THEM. THIS CAR WAS 1600 MILES PAST THE WARRANTY SO WAS NOT COVERED. IF TOYOTA THINKS THAT LIGHTS GOING OUT WHILE DRIVING DOWN THE HIGHWAY AT NIGHT IS NOT A SAFETY ISSUE, I DON'T KNOW WHAT IS. *TR
REAR SUNSHADE STUCK IN THE UP POSITION AND WILL NOT GO DOWN AUTOMATICALLY, REDUCES VISIBILITY. *TR
LOW BEAM LIGHTS RANDOMLY GO OUT AFTER BEING ON FOR A SHORT TIME. I'VE BEEN BATTLING THIS ISSUE SINCE 2013 WHEN I BOUGHT THE CAR. THE DEALER SAYS MY LOW BEAM HEADLIGHTS ARE BURNT OUT. I CAN TURN THE HEADLIGHT SWITCH OFF AND BACK ON QUICKLY AND THE AFFECTED LIGHT COMES BACK ON. I DO THIS SEVERAL TIMES A DAY WHEN IT IS DARK OUT. I EVEN HAD SMALL LED LIGHTS MOUNTED INTO MY DASH AND WIRED INTO EACH LOW BEAM BULB SO I CAN SEE IF ONE GOES OUT WHILE DRIVING IN TOWN AT NIGHT AS IT CAN BE DIFFICULT TO KNOW IF ONE WHEN OUT.
REAR WINDOW SUNSCREEN ACTIVATES SPONTANEOUSLY AND WITHOUT DRIVER ACTIVATION AND WILL NOT RETURN TO THE DOWN POSITION BY USE OF DASHBOARD SWITCH. WHEN THIS OCCURS AT NIGHT VISIBILITY THROUGH REAR WINDOW IS EXTREMELY DIMINISHED AND HAZARDOUS.
TL- THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THE DRIVER'S AND PASSENGER'S SIDE HEADLIGHT STOPPED ILLUMINATING INDEPENDENTLY. THERE WAS A MANUFACTURER RECALL FOR THE EXTERIOR LIGHTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,500. DA
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 48,000.
BOTH HIGH BEAMS WENT OUT AT SAME TIME WHILE ON DARK COUNTRY ROAD. LOW BEAM ON RIGHT SIDE CUTS OUT AFTER A FEW MINUTES OF DRIVING. TOYOTA KNOWS THERE IS A PROBLEM BECAUSE THEY EXTENDED WARRANTY TO 72000 MILES FOR THE HID LIGHTS. THIS HAPPENED AFTER THE WARRANTY. THE SUDDEN LOSS OF BOTH HIGH BEAMS CREATED A DANGEROUS SITUATION. FORTUNATELY IT DID NOT CAUSE A CRASH. THE LOW BEAM CUTTING OUT AS IT DOES IS DANGEROUS. MY LOCAL DEALER SAYS BOTH HEADLIGHT ASSEMBLIES NEED TO BE REPLACED AT A COST OF $2660.00. HEADLIGHTS ARE A NECESSARY SAFETY FEATURE. TOYOTA MUST KNOW THEY HAVE A PROBLEM BECAUSE OF THE WARRANTY EXTENSION AND THE NUMEROUS COMPLAINTS ON THE INTERNET. A FRIEND WITH THE SAME MODEL HAD THE SAME ISSUE. I AM REQUESTING NHTSA TO DEMAND TOYOTA RECALL THE TOYOTA AVALON LIMITED CARS WITH THIS TYPE OF HEADLIGHT ASSEMBLY AND REPLACE THE LIGHTS WITH A RELIABLE SYSTEM. *TR
HIGH BEAM HEADLIGHT BULB BURSTS. SEEMS TO BE A WELL REFERENCED DESIGN FLAW THE TOYOTA HAS FAILED TO RECALL. 21300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH BULLETIN NO:TSB-0044-10 DATE OF BULLETIN:08/16/2010 SUMMARY DESCRIPTION: TOYOTA: HIGH BEAM/DRL BULB INOPERATIVE. ON SOME VEHICLES, THE HIGH BEAM/DRL BULB MAY BECOME INOPERTIVE OR SHATTER. A NEWLY DESIGNED HIGH BEAM/DRL HOUSING ASSEMBLY (INCLUDING THE APPLICABLE BULB) IS AVAILABLE IN THE EVENT THIS CONDITION H. *TR
BOUGHT USED IN FEB 2013. USED LITTLE UNTIL MAY. HEADLIGHTS OFF AND ON WITHOUT WARNING. GOT PROGRESSIVELY WORSE. TOOK TO DEALER AND THEY HAD TO INSTALL NEW HEADLIGHT ASSEMBLY AS PER TOYOTASERVICE BULLETIN 0044-10 AT A COST TO ME OF $2600. CALLS TO TOYOTA CORPORATE AND TOYOTA EXTRA CARE RESULTED IN THERE MAINTAINING THAT THOUGH THEY KNEW THE PROBLEM EXISTED (THEY EVEN DESIGNED A NEW SYSTEM) BUT MAINTAINED IT WAS MY RESPONSIBILITY AND AT MY COST. FOR SURE MOST MANUFACTURERS WOULD HAVE ISSUED A RECALL. *TR
THE REAR WINDOW SUNSHADE COMES UP UNCONTROLLABLY AND WILL NOT GO DOWN. I WAS DRIVING AT NIGHT AND THE SUNSCREEN CAME UP BLOCKING MY VIEW OF CARS BEHIND ME AND WAS EXTREMELY DISTRACTING. THE SYSTEM MALFUNCTIONS AND THERE IS NO WAY TO GET THE SHADE DOWN. A DEALER SUGGESTED THAT IF I CAN CRAW IN THE BACK SEAT AND MANUALLY MANEUVER IT INTO THE DOWN POSITION, I COULD REMOVE THE FUSE AND IT WOULD BECOME INACTIVE; THEREBY, KEEPING IT IN THE DOWN POSITION. I HAVE CHECKED VARIOUS WEBSITES AND CUSTOMERS ARE REMOVING THE FUSES TO RESOLVE THE PROBLEM. *TR
HI BEAM HEADLIGHTS FAILED WHILE DRIVING AT NIGHT ON DARK COUNTRY ROAD. TOOK CAR IN FOR REPAIR. BOTH HI BEAM BULBS WERE BROKEN. THEY WERE REPLACED SECOND INCIDENT APPX. 8 MOS, AGO. HI BEAMS FAILED TO WORK. HAD BULBS REPLACED. THIRD INCIDENT 2 WEEKS AGO. INSPECTED BULBS. THEY ARE BURNT OUT. BULBS NOT YET REPLACED. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE TOP SURFACE OF THE DASHBOARD AND THE GLOVE COMPARTMENT AREA EXHIBITED SEVERAL CRACKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
EVENING INTERSTATE HEADLIGHTS FAIL AT 65 MPH THEN RETURN AFTER HEADLIGHT SWITCH IS CYCLED TO OFF AND BACK ON.... THIRD OCCURRENCE IN AS MANY MONTHS. NO RECALL INFO ON TOYOTA WEBSITE. OVER 100 COMPLAINTS ON SAME ISSUE. DOES SOMEONE HAVE TO BE INJURED OR KILLED BEFORE THIS PROBLEM IS ADDRESSED??? ORIGINAL OWNER, MAYBE NOT FOR MUCH LONGER. GET OFF YOUR BUTT TOYOTA AND ADDRESS THIS DANGEROUS SITUATION. *TR
ON FEBRUARY 27, 2013 I NOTICED THAT BOTH HIGH BEAM HEADLIGHTS WERE NOT WORKING. AT THAT TIME OUR 2008 AVALON HAD ABOUT 73,000 MILES ON IT. AFTER DOING SOME RESEARCH ON THE INTERNET, I LEARNED THAT TOYOTA HAD A KNOWN PROBLEM WITH THE HEADLIGHT ASSEMBLY MECHANISM ON THE 2008 AVALON AND HAD EXTENDED THE WARRANTY TO ADDRESS THIS ISSUE IN CERTAIN CIRCUMSTANCES. I CONTACTED MY TOYOTA DEALER AND WAS INFORMED MY CAR WAS NOT ELIGIBLE FOR THIS ASSISTANCE DUE TO THE AGE AND MILEAGE. ON MAY 3, 2013, I NOTICED THAT MY DRIVER'S SIDE LOW BEAM LIGHT WAS NOT WORKING. I DID SOME ADDITIONAL RESEARCH AND LEARNED THAT THE PROGRESSION OF THE KNOWN HEADLIGHT ASSEMBLY PROBLEM WOULD EVENTUALLY LEAD TO THE INTERMITTENT FAILURE OF ALL HEAD LIGHTS. I CALLED TWO REPAIR LOCATIONS AND RECEIVED QUOTES IN EXCESS OF $2800 TO REPLACE THE HEADLIGHT ASSEMBLY MECHANISMS. I THEN CALLED TOYOTA'S CUSTOMER SERVICE NUMBER AND WAS INFORMED THAT TOYOTA WOULD NOT DO ANYTHING TO ASSIST FIXING A KNOWN SAFETY DEFECT. *TR
TELESCOPIC LEVER IS RELEASED AND STEERING WHEEL MAKES TOWARD ON THE HIGHWAY IN DRIVING. THIS IS MY 3RD TIME EXPERIENCE. HOW CAN STEERING WHEEL LOCK IS RELEASED WITHOUT ANY WARNING IN DRIVING. ACCORDING THE 2008 TOYOTA AVALON MANUAL, TOYOTA ALREADY MAKES CAUTION LIKE THIS.(PAGE61) "AFTER ADJUSTING THE STEERING WHEEL. MAKE SURE THAT THE STEERING WHEEL IS LOCKED. OTHERWISE, THE STEERING WHEEL MAY MOVE SUDDENLY, POSSIBLY CAUSING AN ACCIDENT AND RESULTING IN DEATH OR SERIOUS INJURY." "WHILE DRIVING. DO NOT ADJUST THE STEERING WHEEL. DOING SO MAY CAUSE THE DRIVER TO MISHANDLE THE VEHICLE AND AN ACCIDENT, RESULTING IN DEATH OR SERIOUS INJURY." TOYOTA MANUFACTURER ALREADY UNDERSTAND IF STEERING WHEEL IS UNLOCKED OR RELEASE IN DRIVING, CAUSING IN DEATH OR SERIOUS INJURY. I THINK TOYOTA MOTOR COMPANY MAKES RECALL AND FIX THIS PROBLEM AS SOON AS POSSIBLE. *TR
CAR WOULDN'T START AT SHOPPING AREA - PAID $5 FOR A BATTERY JUMP - HAD CAR TESTED AT LOCAL AUTO SHOP - SAID WE NEEDED AN ALTERNATOR BUT MAY BE UNDER WARRANTY - WENT TO EASTERN SHORE TOYOTA - FOR $56.57 - YES WE NEEDED AN ALTERNATOR - NOT UNDER WARRANTY -COST $580 - TAKE TIL TUES - SUGGEST WE SPEND $100 PLUS AND RENT A CAR. WE ELECTED TO TAKE OUR CHANCES AND HAD THE VEHICLE FIXED CLOSER TO GULF SHORES WHERE WE ARE STAYING - COST WAS $396. WE HAVE NEVER HAD AN ALTERNATOR GO OUT AFTER OWNING VEHICLES FOR NEARLY 60 YRS - LET ALONE AT 46725 MILES AND SUCH A PRICEY CAR. WE ARE CONSIDERING THE RAV 4 FOR 2014 BUT THIS IS GIVING US SECOND THOUGHTS. *TR
WE WERE DRIVING ON MOUNTAIN ROADS IN A SNOWSTORM AT NIGHT, AND DISCOVERED WE DID NOT HAVE HIGH BEAMS. WE TOOK THE CAR TO OUR MECHANIC ONCE WE RETURNED FROM OUR TRIP, AND WERE TOLD THAT BOTH HIGH BEAM LIGHT BULBS WERE SHATTERED. OUR MECHANIC TOLD US THAT THIS IS A ISSUE THAT TOYOTA IS AWARE OF, AND THAT THEY HAD ISSUED A SERVICE BULLETIN IN JANUARY OF 2010 FOR THIS SPECIFIC PROBLEM. WE PURCHASED THIS CAR PRE-OWNED CERTIFIED FROM A TOYOTA DEALERSHIP IN FEBRUARY OF 2011 (MORE THAN A YEAR AFTER THE SERVICE BULLETIN WAS RELEASED). THIS PROBLEM SHOULD HAVE BEEN TAKEN CARE OF BEFORE WE PURCHASED THE VEHICLE, SINCE THE DEALERSHIP WAS AWARE OF THE SERVICE BULLETIN, AND THE CAR WAS "CERTIFIED." WE WERE TOLD THAT THE REPAIR WOULD COST $2,400, AND WAS NOT BE COVERED UNDER OUR EXTENDED WARRANTY. THIS IS A VERY DANGEROUS PROBLEM WITH THIS VINTAGE AVALON THAT SHOULD WARRANT A RECALL, NOT JUST A SERVICE BULLETIN. *TR
DRIVING IN DARK 2-LANE COUNTRY ROAD, NEEDED HIGH BEAM FOR SAFETY AND BETTER VISIBILITY. HIGH BEAMS DID NOT TURN ON. DURING THE TRIP ALMOST HIT A COYOTE BUT WAS ABLE TO AVOID DUE TO DRIVING 45 MPH (20 MPH BELOW POSTED SPEED LIMIT). ALSO, DUE TO SLOWED SPEED WE CONSTANTLY WERE CREATING A LONG QUEUE BEHIND US CAUSING MANY VEHICLES TO UNSAFELY PASS US, THUS CREATING ANOTHER POTENTIAL HAZARD. WENT TO THE DEALER TO FIX PROBLEM BUT IT WOULD COST $2000 TO FIX! TOYOTA WAS AWARE OF THIS PROBLEM (SERVICE BULLETIN#TSB-0044-10) AND THEY DID EXTEND THE WARRANTY, BUT THEY WOULDN'T HONOR THAT IN OUR CAR BECAUSE WE WERE 2 MONTHS PAST THE EXTENDED WARRANTY PERIOD. THAT WAS THE ONLY TIME WE NEEDED TO USE THE HIGH BEAM AFTER OWNING IT FOR 6 MONTHS, SO THE PROBLEM COULD HAVE HAPPENED WAY BEFORE THE END OF THE WARRANTY PERIOD. TOYOTA CUSTOMER SERVICE OF COURSE WAS NOT WILLING TO STEP UP AND OR AT LEAST PARTIALLY PAY FOR THE REPAIRS. THEIR CUSTOMER CARE REPRESENTATIVE WAS VERY INDIFFERENT. TOYOTAS HAVE DEFINITELY SLIPPED IN QUALITY AND CUSTOMER SATISFACTION. I WILL NOT RECOMMEND ANY OTHER TOYOTAS TO MY FRIENDS AND RELATIVES. *TR
DURING A ROUTINE 70000 MILE MAINTENANCE CHECK I HAD THE DEALER LOOK INTO A FLICKERING DRIVER-SIDE HEAD LIGHT. THEY SAID THE BULB WAS GOING BAD AND ALSO DISCOVERED THAT MY HIGH BEAMS DIDN'T WORK. TOYOTA SAID THE PROBLEM IS INHERENT TO 2008-2010 AVALONS BECAUSE OF A POORLY ENGINEERED HEAD-LAMP ASSEMBLY AND THE COST TO FIX THE PROBLEM WOULD BE $2820.85. *TR
DECEMBER 2012: I NOTICED A SMALL CRACK AT RIGHT SIDE OF DASHBOARD. BY APRIL 2014 AT LEAST 10 MORE CRACKS APPEARED ON UPPER, LOWER, AND SIDE SURFACES OF DASHBOARD. SOME CRACKS EXTEND THE ENTIRE WIDTH OF THE DASHBOARD AND SOME AROUND THE AIR BAG. *TR I AM CONCERNED THAT IF THERE IS AN AIR BAG DEPLOYMENT; OCCUPANTS COULD BE INJURED BY DASHBOARD DEBRIS.
THE HIGH BEAM HEADLIGHTS STOPPED WORKING. I LATER LEARNED THE BULBS WERE SHATTERED. TOYOTA DEALER SAYS BECAUSE THE CAR NOW HAS 80,000 PLUS MILES THEY WILL NOT FIT IT. THE COST TO REPAIR IS $2600. *TR
WHILE DRIVING ON THE FREEWAY ONE OR BOTH HEADLIGHTS FLICKER THEN TURN OFF. THIS HAPPENS ALL THE TIME AND THE ONLY WAY TO GET THE LIGHTS TO COME BACK ON IS TO TURN THEM OFF AND THEN BACK ON AGAIN. IT IS GETTING PROGRESSIVELY WORSE AND THE DEALER SAID I HAVE TO BRING THE CAR IN FOR EVALUATION WHEN THE LIGHTS GO OUT. UNFORTUNATELY I HAVE TO DO THIS DURING BUSINESS HOURS WHEN IT IS DARK TO KNOW THAT MY LIGHTS ARE OUT. AND WHEN BOTH LIGHTS GO OUT IT ISN'T A GOOD IDEA TO LEAVE THEM OFF SO I CAN DRIVE TO THE DEALER. BOTH BULBS HAVE BURST IN THE PAST AND HAVE BEEN REPLACED TWICE BY THE DEALER. THIS TIME THE NEW BULBS DON'T APPEAR TO BE BURSTING BUT JUST TURNING OFF BY THEMSELVES. THE BURST BULB PROBLEM STARTED OCCURRING WHEN I HAD LESS THAN 20K MILES BUT NOW THE DEALER SAID BOTH LIGHT HOUSINGS NEEDS REPLACED AT MY COST OF OVER $5000. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS EXPLODED AFTER THE VEHICLE WAS PARKED. THERE WAS BROKEN GLASS ALL AROUND THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000.
THE TELESCOPING STEERING WHEEL LOCK UNLOCKED WITHOUT WARNING AND THE STEERING WHEEL WENT FULL FORWARD. THE LOCK HAD ALSO COME UNLOCKED ABOUT A WEEK PRIOR BUT I HAD NOTICED IT AND CORRECTED IT PRIOR TO THE WHEEL GOING FORWARD. I DID SOME RESEARCH ON THE INTERNET TODAY AND NOTICE THAT THERE ARE NUMEROUS SITES WITH COMPLAINTS OF THIS SAME NATURE ABOUT THE AVALON. *TR
IT JUST RAINED THE PASS 4-5 DAYS. MY WIFE WENT TO LOOK FOR SOMETHING SHE THOUGHT DROPPED UNDERNEATH MY SEATS. SHE SAID MY CARPET/FLOORBOARDS WERE WET. I WENT TO THE VEHICLE AND PRESSED DOWN ON THE CARPET. WATER INSTANTLY RAISED UP AND FORMED A PUDDLE AROUND MY INTIRE HAND. THIS IS HAPPENING DRIVER AND PASSENGER SIDE FRONT AND BACK SEATS. NO MOISTER ON HEADLINER DOORS PILLARS DASH SEATS ETC ETC ETC. ONLY CARPET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE HAVE A 2008 TOYOTA AVALON. THE HIGHBEAM LIGHTS WERE HARDLY USED AND THEY WENT OUT ONE NIGHT AT THE SAME TIME. WE BROUGHT THE CAR TO A DEALERSHIP AND THEY HAD THE BULBS REPLACED. THEY DID TELL US THAT BULBS USUALLY GO OUT ONE AT A TIME BUT HAD NO EXPLANATION WHY BOTH WENT OUT AT THE SAME TIME. WE INDICATED THAT THE USER'S MANUAL SUGGESTED TO LOOK AT OTHER PARTS AS BURNED BULBS WOULD USUALLY BE CAUSED BY A PROBLEM IN THE ELECTRICAL SYSTEM. WE WERE TOLD IT WAS ONLY THE BULBS. WE JUST LEARNED AFTER THE VISIT THAT TOYOTA HAD SENT A BULLETIN TO THE DEALERS ABOUT THE PROBLEM THAT SOME 2008-2010 MODELS HAVE A PROBLEM WITH THE BULB HOUSING, NOT THE BULBS AND THE FIX IS TO REPLACE THE HOUSING. HOWEVER, THIS IS NOT A RECALL. *TR
2008 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED AS HIS WIFE TURNED INTO A PERPENDICULAR PARKING SPACE, ALL OF A SUDDEN, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN, ONLY STOPPING WHEN IT HIT A PARKING BARRICADE. HIS WIFE DID ATTEMPT TO APPLY THE BRAKE, BUT TO NO AVAIL. THE CONSUMER STATED THE AIR BAG DID NOT DEPLOY.
LOST BOTH HIGH BEAM LIGHTING WHILE DRIVING IN A SNOW STORM AT NIGHT, ON A DARK MOUNTAIN ROAD IN OREGON. I HAVE 2002 CHEVY SILVERALDO PICKUP WITH OVER 150,000 MILES AND NO HEADLIGHT PROBLEMS EVER. THE LAST KNOWN HEADLIGHT FAILURE I HAD WAS ON MY 1957 CHEVY AROUND 1970. YOU WOULD THINK HEADLIGHT PROBLEMS IN TODAYS CARS WOULD NOT EXIST, EVER! I CHECKED ALL FOUR FUSES PER TOYOTA'S MAINTANANCE MANUAL, AND THEY ARE GOOD. I SEE THERE ARE SEVERAL COMPLAINTS ON TOYOTA'S. SEEMS LIKE THEY WOULD FIX OUR PROBLEMS BEFORE THERE IS A FATALITY. THANKS *TR
AIR BAGS FAILED TO DEPLOY. I WAS INVOLVED IN AN ACCIDENT IN WHICH MY CAR WAS T-BONE ON THE PAX SIDE AND THEN MY CAR CRASHED HEAD ON INTO A GUARD RAIL. THE OTHER VEHICLE WAS GOING AT AN ESTIMATED SPEED OF 35 MPH WHILE MY VEHICLE WAS CROSSING AN INTERSECTION AT LESS THAN 5 MPH. THE IMPACT OF THE CRASH CRUSHED THE PAX SIDE OF THE CAR; JAWS OF LIFE HAD TO BE USED TO EXTRACT THE PAX IN MY VEHICLE. UPON IMPACT MY VEHICLE TRAVELED IN A SIDE MANNER AND SPUN AROUND HITTING A GUARD RAIL APPROXIMATELY STRAIGHT ON. THE ENTIRE FRONT OF THE VEHICLE WAS CRUSHED AND THE DRIVER DOOR WAS BENT ON IMPACT. THE VEHICLE WAS A TOTAL LOSS; NOTHING IN FRONT OF THE FRONT TIRES WAS LEFT ON THE VEHICLE. IN SPITE OF THIS, NOT A SINGLE AIRBAG IN THE VEHICLE DEPLOYED. POLICE REPORT DONE ON SCENE AS WELL AS EMT REPORT STATE THE SAME. *TR
HIGH BEAMS /DRL EXPLODED INSIDE HOUSING ASSEMBLIES, BOTH SIDES AT SAME TIME WHILE DRIVING. *TR
REAR WINDOW VISIBILITY IS MY PROBLEM, AT DARK AND WHEN IT RAINS IT'S NEAR IMPOSSIBLE TO SEE CLEARLY ANYTHING THROUGH MY BACK WINDOW. THE REAR WINDOW SUNSHADE IS STUCK IN THE UP POSITION MAKING IT VERY DIFFICULT TO SEE WELL THROUGH THE REAR WINDOW IN THE RAIN AND WHEN IT'S DARK. IF IT WAS STUCK IN THE DOWN POSITION THAT WOULD BE OK, BUT IT'S NOT. I'VE READ ON THE INTERNET THAT TOYOTA DEALERS HAVE CHARGED ALMOST $900. A COUPLE OF YEARS AGO TO FIX ONE. FIRST OFF THERE SHOULD BE A WAY TO LOWER IT EVEN IF IT'S NOT FIXED TO GO UP AND DOWN. I'M VERY DISAPPOINTED IN TOYOTA. WHEN I CALLED THEM ABOUT MY DYNAMIC CRUISE CONTROL NOT WORKING LAST YEAR THEY WOULDN'T FIX IT FOR FREE OR AT GREATLY REDUCED PRICE BECAUSE I WAS PAST THE THREE YEAR WARRANTY, EVEN THOUGH I HAD LESS THEN 25,000 OR 26000 MILES ON IT WHEN I CALLED. IT HADN'T WORKED AT THAT TIME FOR A GOOD 6 TO 8 MONTHS. TOYOTA DOES NOT STAND BEHIND THEIR PRODUCTS IN MY OPINION. *TR ## VIN FAILED ##
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT MALFUNCTIONED AND WOULD FAIL SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,500 AND THE CURRENT MILEAGE WAS 78,697. ## VIN PASSED ## TOYOTA AVALON 2008 ##...UPDATED 11-12-13 *BF
SOON AFTER PURCHASING THE USED CAR, WHEN DRIVING ON THE INTERSTATE, THE DRIVER'S SEAT STARTED HEATING UP. OUTSIDE TEMPERATURE WAS 100 DEGREES SO HEATER WAS NOT TURNED ON. IT KEPT GETTING HOTTER AND WAS ALMOST IMPOSSIBLE TO SIT ON WHILE DRIVING TO DESTINATION. WHEN CONTACTING A DEALERSHIP WAS TOLD THERE WAS NO SERVICE BULLETIN ON IT. IT FINALLY QUIT ON IT'S OWN AND HAVE NEVER USED IT AGAIN.JUST READ IN CONSUMER REPORTS THAT THERE IS A RECALL ON SEAT HEATERS. HAVE ONE RECALL NUMBER ON SEAT HEATER PROBLEMS THAT WERE IN THE ARTICLE (SET16B). HAVE BEEN UNABLE TO FIND ANY ADDITIONAL INFORMATION ON THIS PROBLEM.
LEFT HEADLIGHT WORKS FOR ONLY ABOUT FIVE MINUTES THEN TURNS OFF BUT TURNS BACK ON RIGHT AWAY IF I TURN OFF THEN ON ALL LIGHTS DEALER REPLACED LIGHT IN AUGUST 2011 BUT WITHIN A FEW MONTHS SAME PROBLEM IS OCCURRING. RETURN TO DEALER GOT ONLY A DENIAL OF ANY "ONGOING" PROBLEMS REPORTED (EDMUNDS SAYS OTHERWISE FROM MANY IRATE TOYOTA OWNERS). DEALER ONLY OFFERED TO REPLACE THE BUILT AGAIN ($178.00) OR "CHARGE LABOR TO CK THE FULL ELECTRICAL SYSTEM (IGNORING THAT ONLY THE HEADLIGHT ELECTRICAL ASSEMBLY NEED BE CHECKED AND THAT THE ASSEMBLY CAN BE REPLACED FOR AROUND $300.) DEALER REALLY WANTS TO IGNORE THE PROBLEM AND JUST SELL MORE BULBS. THIS IS LIKELY MY LAST TOYOTA (AFTER HAVING FOUR.) *TR
BOTH HIGH BEAM LAMPS WENT OUT AT THE SAME TIME WHILE DRIVING AT NIGHT ON A HILLY ROAD WITHOUT ANY OTHER LIGHTS ON ROAD -- BOTH BULBS WENT BAD. DEALER AT SERVICE JUST WANTED TO REPLACE THEM. SEVERAL MONTHS LATER I CAME ACROSS BULLETIN ONLINE THAT STATED TOYOTA WOULD REPLACE HOUSING FOR LAMPS WITH NEW ONE PROVIDED CAR WAS UNDER 72,000 MILES AND 5 YEARS. ALTHOUGH MY CAR WAS AT 4.5 YEARS AT TIME OF INCIDENT, WHEN I CALLED INTO TOYOTA, I WAS AT 5 YEARS 1 MONTH, ALTHOUGH STILL UNDER MILEAGE. I WAS TOLD TO HAVE DEALER CALL TOYOTA, WHICH THEY DID NOT DO, DESPITE ME REPEATEDLY ASKING THEM TO DO SO OVER THE NEXT FEW MONTHS. IN THE END, I CALLED TOYOTA AGAIN AND AFTER THEY WERE ABLE TO REACH THE DEALER, THEY SAID THAT SINCE IT WAS OUT OF THE WARRANTY, I AM RESPONSIBLE FOR ANY REPAIRS OR REPLACEMENT OF HOUSING TO THEIR NEW DESIGN. I HAD REPLACED THE HIGH BEAM BULBS OF COURSE, AT SIGNIFICANT EXPENSE SINCE THEY ARE NOT STANDARD BULBS AVAILABLE AT AUTO PARTS STORES, BUT I FEAR THEY WILL AGAIN FAIL ME AT NIGHT WHILE ON A DARK HILLY ROAD. PLUS NOW, RIGHT AFTER FINISHING ANOTHER DEALER SERVICE, ONE LOW BEAM HID LAMP IS NOT STAYING ON AND GOES OFF. CHECKING ONLINE, I DO NOT SEEM TO BE THE ONLY ONE WITH HEADLAMP ISSUES ON THIS MODEL, HIGH BEAM OR LOW BEAM. PLEASE INVESTIGATE. *TR
HIGH BEAM HEADLAMPS STOP WORKING. REPLACEMENT BULBS BURN OUT PREMATURELY. TOYOTA REFUSES TO FIX EVEN THOUGH THEY HAD A CUSTOMER SUPPORT BULLETIN. TOYOTA HAD INCORRECT ADDRESS ON FILE SO I DID NOT RECEIVE BULLETIN WITHIN WARRANTY ENHANCEMENT PERIOD (1 MONTH LATE). DEALER PROMISED TO CHECK BUT OVER THE COURSE OF 4 MONTHS, DID NOT CONTACT TOYOTA. MY DIRECT CONTACT TO TOYOTA WAS THEN 5 MONTHS OUTSIDE OF WARRANTY. HIGH BEAM BULBS REPLACED TWICE, AND STILL PROBLEMS ON A REGULAR BASIS. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER'S SIDE HEADLIGHT FAILED. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE HEADLIGHT WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
I WAS DRIVING AT NIGHT AND NOTICED MY HEADLIGHTS WERE NOT ON. BOTH SEEMED TO HAVE BURNT OUT AT THE SAME TIME. *TR