2008 Toyota Avalon Complaint Log

CONSUMER HAS A 2008 TOYOTA AVALON AND WANTS INFORMATION ABOUT THE PROBLEM OF SUDDEN ACCELERATION WITH TOYOTAS. *NJ

HEADLIGHTS FLICKER AND THEN GO OUT COMPLETELY. THIS IS A REPEATED ISSUE. HEADLIGHTS ON BOTH SIDES WILL GO OUT WHILE DRIVING. SOMETIMES THE HEADLIGHTS WILL COME BACK ON; OTHER TIMES WILL NOT. THIS IS APPLICABLE TO THE LOW BEAMS AS WELL AS THE HIGH BEAMS. HAVE NOTIFIED TOYOTA AND THEY WILL NOT ADDRESS THE ISSUE PROPERLY. TOYOTA WILL NOT ADMIT THERE IS A DEFECT IN THE EQUIPMENT IN THE 2008 AVALON. MANY OTHER AVALONS IN THIS MODEL YEAR ARE EXPERIENCING SIMILAR ISSUES. THIS IS A SIGNIFICANT SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. THE VEHICLE SPED OFF AFTER BEING STOPPED AT A TRAFFIC LIGHT. WHEN THE ACCELERATOR WAS PRESSED THE VEHICLE RAPIDLY MOVED FORWARD ABOUT 2000 FEET. THE CONTACT STATED WHEN HE PRESSED THE IGNITION BUTTON THE ENGINE SHUT OFF. THE CONTACT ALSO STATED THAT THE DEALER REPLACED ACCELERATION SYSTEM. THE FAILURE MILEAGE WAS ABOUT 22,000. THE CURRENT MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON LIMITED. THE CONTACT WAS DRIVING APPROXIMATELY 40-45 MPH WHEN SHE WAS ADVISED BY ANOTHER DRIVER THAT HER HEADLIGHTS WERE NOT ON. THE HEADLIGHTS WERE ENGAGED BUT WOULD NOT ILLUMINATE, YET THE FOG LIGHTS WERE OPERATING AS NORMAL. THE FAILURE OCCURRED INTERMITTENTLY AND THE CONTACT STATED THAT THE FAILURE COULD BE CORRECTED BY SWITCHING THE HEADLIGHTS ON AND OFF AGAIN. THE HEAD LIGHTS WERE REPLACED BY A LOCAL MECHANIC YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.

I OWN A 2008 TOYOTA AVALON XL, PURCHASED 01/24/08. RECENTLY, WHILE TURNING, I HIT A POTHOLE. THE ALARM SYSTEM STARTED AND THE CAR ACCELERATED. I COULD NOT GET THE ALARM OR THE CAR TO STOP, EVEN THOUGH I WAS BRAKING. I FINALLY PUT THE CAR IN PARK AND TURNED OFF THE KEY. THE MOTOR MADE A SOUND AS THOUGH IT WAS DYING AND FINALLY STOPPED. I RESTARTED THE CAR AND CONTINUED WITHOUT FURTHER INCIDENT. *TR

I PURCHASED A USED 2008 TOYOTA AVALON LIMITED FROM HORNBURG JAGUAR DEALER IN SANTA MONICA ON 10/29/2009. AT HOME AT 8 AM, ON THE CLEAR, COOL DAY OF 11/1/2009 I HAD THE CAR PARKED IN MY DRIVEWAY TO INSTALL THE GARAGE DOOR OPENER. WANTING TO MOVE THE CAR TO THE STREET I STARTED THE CAR USING THE REQUIRED PROCEEDURE FOR A PUSHBUTTON IGNITION (LIKE ON MY 2007 TOYOTA CAMRY HYBRID FOR 2 1/2 YEARS). THAT IS, I STEPPED ON THE BRAKE AND PUSHED THE IGNITION BUTTON SIMULTAENEOUSLY. THE CAR STARTED TO MOVE RAPIDLY DOWN MY SHORT SLOPING DRIVEWAY (7 OR 8 FEET). AS I PUSHED HARDER, THE BREAK PEDAL IN EFFECT WENT TO THE FLOOR- NO BREAKING AT ALL. I HIT THE CURB VERY HARD ON THE OTHER SIDE OF THE NARROW STREET, THE REAR END OF THE CAR BOUNCING INTO THE AIR , AND ENDED UP, PERHAPS 10 FEET BEYOND, HITTING THE FRONT BEDROOM WALL OF MY NEIGHBOR'S HOME WITH CONSIDERABLE FORCE AND RESULTING IN SIGNIFICANT DAMAGE TO THE WALL. I APPARENTLY DID NOT SUSTAIN PHYSICAL DAMAGE. I AM INCLINED TO BELIEVE THERE WAS AN ACCELERATOR COMPONENT PROBLEM ALSO BECAUSE I WAS MOVING SO FAST. THE CAR IS BEING REPAIRED NOW PHYSICALLY, AS IS THE HOUSE, AND I HAVE CONTACTED TOYOTA LOCALLY IN TORRANCE AND I UNDERSTAND SOMEONE THERE WILL FOLLOW-UP ON THIS ACCIDENT WITHIN THE NEXT 4 DAYS. I TRIED TO DUPLICATE THE BRAKE FAILURE PROBLEM WITH MY CAMRY HYBRID AND I WAS NOT ABLE TO DUPLICATE IT. WHEN PRESSING ON THE START BUTTON AND THE BRAKE AT THE SAME TIME I ALWAYS HAVE A FIRM BRAKE ON THE CAMRY. WHEN I DUPLICATED THE PROCEEDURE ON THE AVALON I FOUND THAT THE BRAKE PEDAL WENT SOFT RAPIDLY, THE MORE I PUSHED IT, TO THE FLOOR. MY REPAIR SHOP WILL NOT DRIVE THE CAR UNTIL SOMETHING IS RESOLVED, NOR WILL I. I WILL BE GLAD TO FURNISH ANYTHING MORE YOU MAY WISH TO KNOW ABOUT THIS INCIDENT. *TR

2008 AVALON HAS UNEXPLAINED NOISES IN THE TRUNK, BACK SEAT AREA. SOUNDS LIKE A LOOSE PART WHICH MAKE A "BUMPING " SOUND WHEN THE CAR MOVES OVER A DIP OR UNEVEN SURFACE. THE AUTO REAR SUNSHADE ALSO RATTLES CONTINUOUSLY. *TR

WHILE PULLING INTO A MARKED PARKING SPACE VEHICLE SUDDENLY ACCELERATED. IT JUMPED TWO WHEEL STOPPERS, WENT UP A SMALL HILL AND WITHIN A COUPLE OF FEET OF RUNNING INTO A CEMENT BUILDING BEFORE I COULD STOP IT. VERY VERY SCARY SITUATION. I CALLED GERMAIM TOYOTA IN NAPLES, FLORIDA AND HAD THE VEHICLE TAKEN THERE. AT THIS POINT IN TIME, I DON'T KNOW HOW THEY ARE GOING TO CORRECT THE PROBLEM. *TR

MY COMPLAINT IS WITH MY 2008 TOYOTA AVALON. I WAS TURNING INTO A PARKING LOT AND TOOK MY FOOT OFF THE ACCELERATOR TO APPLY THE BRAKES WHEN MY CAR SHOWED NO SIGN OF SLOWING DOWN. I APPLIED THE BRAKES AND CAME TO A STOP. I CHECK THE ACCELERATOR AND THERE WAS NO MAT IN THE AREA. THIS WAS BEFORE THE PUBLICITY OF TOYOTA'S PROBLEMS. WHEN I HEARD THE NEWS I REPORTED THE INCIDENT TO THE DEALERSHIP AND WAS TOLD TO REMOVE THE MAT EVEN THOUGH I SAID IT WASN'T INVOLVED. ON A SECOND OCCASION WHILE ON THE HIGHWAY I TOOK MY FOOT OFF THE ACCELERATOR ONLY TO HAVE THE PEDAL HIT THE SOLE OF MY SHOE ABOUT A SECOND OR TWO LATER. THAT HAPPENED THREE TIMES ON A TRIP FROM MASSACHUSETTS TO CONNECTICUT. IT HAPPENED ONCE ON THE RETURN TRIP. IT WAS AS IF THE ACCELERATOR PEDAL WAS STICKING. I INTEND TO REPORT THE LATEST INCIDENT TO MY DEALERSHIP DURING MY NEXT SERVICE APPOINTMENT. I WOULD REPORT IT SOONER BUT IT DOESN'T SEEM LIKE TOYOTA IS LISTENING. *TR

THE HIGH BEAM BULBS BURN OUT ALL THE TIME. I HAVE REPLACED THE HIGH BEAM BULBS 4 TIMES IN THREE YEARS. TOYOTA ISSUED A SERVICE BULLETIN REGARDING THE PROBLEM, BUT ONLY EXTENDS THE FACTORY WARRANTY TO 72K MILES. MY BULBS INITIALLY BURNED OUT--SIMULTANEOUSLY--AT 83K. JUDGING FROM THE COMMENTS ON TOYOTA FORUMS AND USER WEBSITES, THIS IS A VERY COMMON PROBLEM. TOYOTA SHOULD CORRECT PROBLEM FOR ALL AVALON OWNERS, NOT JUST THOSE WITH MINIMAL MILES. *TR

ON THE PASSENGERS SIDE OF MY 2008 TOYOTA AVALON TOURING, THE HID HEAD LIGHT WENT OUT. BOTH HIGH BEAM LIGHTS WENT OUT SOON AFTER AS I BEGAN TO USE THEM UNTIL I COULD COME IN FOR THE REPAIR, ABOUT 4 DAYS. LOCAL TOYOTA DEALERSHIP ADVISED THAT THE HID HEAD LIGHT WOULD COST $563 TO REPLACE. THIS COST BREAKS DOWN TO $350 FOR THE PART (ONE HID LIGHT), AND $157 FOR THE LABOR AS THEY CLAIMED TO NEED TO DO COMPLEX THINGS TO BE ABLE TO REPLACE THIS BULB. TO REPLACE THE LOW BEAM LIGHT ALONG WITH TWO HIGH BEAM LIGHTS WOULD AMOUNT TO A TOTAL OF $700. WHAT? HOW DOES A 2008 HAVE A FAILED HID HEAD LIGHT BY 2009? ALSO, HOW DO BOTH HIGH BEAM LIGHTS GO OUT? *TR

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT NOTICED THAT THE SEAT BELT WARNING LIGHT CONTINUED TO ILLUMINATE ON THE DASHBOARD. THE DEALER PERFORMED A DIAGNOSTIC TEST AND FOUND THAT THE SEAT BELT INDICATOR SENSOR FAILED, THE SEAT BELT SENSOR WAS REPLACED UNDER THE MANUFACTURER'S WARRANTY. ON A SEPARATE OCCASION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE AIR & FUEL RATIO SENSOR HAD FAILED AND REPLACED IT PER THE MANUFACTURER'S WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,580 AND THE CURRENT MILEAGE WAS 10,900.

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE MAKING A LEFT TURN SHE WAS STRUCK BY ANOTHER VEHICLE. THE FRONTAL AIR BAGS DEPLOYED. HOWEVER THE PLASTIC FOR THE KNEE BAGS CAUSED DEEP LACERATIONS ON HER LEG. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED. THE FAILURE MILEAGE WAS 10,500. UPDATED 12/09/09 *BF THE CONSUMER STATED THE SEVERE INJURIES SHE RECEIVED WAS FROM THE AIR BAGS DEPLOYING. UPDATED 12/09/09.

I HAVE A 2008 TOYOTA AVALON THAT I HAD ONLY 4 MONTHS PRIOR TO THE ACCIDENT. THE CAR APPEARED TO BE IN EXCELLENT CONDITION UNTIL MY HUSBAND TOOK IT TO THE DELTA SONIC CARWASH TO HAVE IT CLEAN. AS HE WAS COMING OUT OF THE CAR WASH, HE SHIFT FROM NEUTRAL TO DRIVE AND THE ACCELERATOR FAILED , STICKING IN FULL THROTTLE,CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. TO AVOID COLLISION WITH OTHER VEHICLES COMING OUT OF THE GAS STATION, WHICH IS PART OF THE BUSINESS, AND HITTING PEDESTRIANS AND THE GAS PUMPS, HE STEERED THE CAR HITTING A POLE, GOING OVER EMBANKMENT, THE SIDEWALK AND INTO ONGOING TRAFFIC IN THE OPPOSITE DIRECTION. THE CAR CAME TO A STOP TWO BUSINESS DOWN FROM WHERE THE ACCIDENT ORIGINATED. DAMAGES WAS DONE TO ALL 4 TIRESWITH BENT RIMS, THE FRONT RIGHT AND LEFT BUMPER AND GRILLE, THE HOOD, THE LAMP GROUND WITH THE HEAD LIGHT KNOCKED OUT. THE DRIVER'S SIDE MIRROR WAS HANGING DOWN. THE EXHAUST SYSTEM (MUFFLER, TAILPIPES) WERE DAMAGED. THE REAR FENDER AND BUMPER WAS DAMAGED. THE BATTERY, OIL PAN, REAR ENGINE CRADLE CUSHION PIPES WERE REPLACED. AT THE TIME, WE THOUGHT IT WAS SOMETHING THAT HE DID, BUT WE NOW SINCE HAVE FOUND THAT TOYOTA HAS HAD A PROBLEM WITH THE ACCELERATOR PEDAL STICKING IN FULL THROTTLE AND HAVE ASKED FOR A RECALL. THE TOTAL DAMAGE WAS TO A SUM OF $12,226.39. THE INSURANCE AND REPAIR COMPANY HAVE FIXED THE CAR AT OUR EXPENSE AND THE OLD OR REPLACEMENT PARTS ARE NO LONGER AVAILABLE TO MY KNOWLEDGE. I HAVE ONLY PHOTOS OF THE CAR IN THE DAMAGED STATE. I DID GO TO THE TOYOTA DEALERSHIP THAT I PURCHASED THE CAR FROM AND THEY PLAN TO START REPAIRS FEB. 15. 2010. MY CONCERNS IS HOW DO I GET TOYOTA TO HONOR MY REQUEST FOR A CAR REPLACEMENT BECAUSE MY CAR HAS BEEN DEVALUED BECAUSE OF THE ACCIDENT AND IS NOW PART OF THE CAR FAX REPORT. I RUN THE RISK OF HAVING OTHER PROBLEMS. IF NOT REPLACE THE CAR, PROVIDE ME WITH FREE MAINTENANCE FOR THE LIFE OF THE CAR AND REPAY ME FOR OUT OF POCKET EXPENSES DUE TO THE FAILED ACCELERATOR. *TR

RIGHT HID HEADLAMP WENT OFF WITH OUT NOTICE WHILE DRIVING AT NIGHT. IT HAS HAPPENED THREE TIMES IN THE PAST FOUR DAYS WITHOUT ANY WARNING. *TR

HEADLIGHTS ON MY 2008 TOYOTA AVALON WILL SUDDENLY GO OUT WHILE IN OPERATION. THIS WILL OCCUR IN EITHER AUTOMATIC OR MANUAL MODE. YOU WILL NEED TO TURN OFF THE LIGHTS THEN TURN THEM BACK TO THE ON POSITION TO GET THEM TO COME BACK ON. THIS CAN BE VERY DANGEROUS AT NIGHT ON A COUNTRY ROAD WHERE WE LIVE. LOCAL TOYOTA DEALERSHIP IN RICHMOND, KENTUCKY,40475 STATED THE LOW BEAM HEAD LIGHTS NEEDED TO BE REPLACED AT A COST OF $343.00 PER HEADLIGHT BULB PLUS LABOR WHICH INCLUDED TAKING OFF THE FRONT BUMPER TO INSTALL THE HEADLIGHTS. TOTAL COST TO REPLACE TWO HEAD LIGHT BULBS, APPROXIMATELY $1,000.00. VEHICLE ONLY HAS 40,000 MILES ON IT. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. THE VEHICLE SURGED WHILE DRIVING APPROXIMATELY 60 MPH AND THE SPEED INCREASED BETWEEN 5 AND 10 MPH. SHE WAS UNABLE TO STOP THE VEHICLE BY ENGAGING THE BRAKE PEDAL AND THE CRUISE CONTROL. WHEN THE VEHICLE BEGAN TO SLOW DOWN. SHE WAS ABLE TO ENGAGE THE BRAKE PEDAL AND DOWN SHIFT TO THE LOWEST GEAR. AT APPROXIMATELY 40 MPH THE CONTACT USED THE EMERGENCY BRAKE TO SHUT THE ENGINE OFF. THE VEHICLE WAS TOWED TO THE DEALER. SHE WAS TOLD THAT THE FLOOR MAT CAUSED BECAME STUCK UNDER THE ACCELERATOR PEDAL AND CAUSED THE FAILURE. THE DEALER CUT THE FLOOR MAT TO FIT IT IN THE VEHICLE AND HOOKED IT TO THE BOLTS. THE CONTACT ALSO PAID A FEE TO DETERMINE IF THE COMPUTER SYSTEM DISPLAYED ANY FAILURE CODES. THE FAILURE DID NOT REOCCUR AFTER THE DEALER CUT THE FLOOR MATS. SHE RECENTLY RECEIVED RECALL 09V388000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL NOTICE. THE CURRENT MILEAGE WAS APPROXIMATELY 9,000. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500. UPDATED 12/30/09 *CN THE CONSUMER STATED THE FLOOR WAS NOT CUT TO FIT VEHICLE. THE CRUISE CONTROL WAS NOT ACTIVATED. UPDATED 12/30/09

I WAS DRIVING MY 2008 TOYOTA AVALON IN TRAFFIC NORTH OF HOUSTON AND FLOORED IT TO GET ON AN EXIT RAMP IN FRONT OF ANOTHER CAR. WHEN I TOOK MY FOOT OFF THE ACCELERATOR THE ENGINE CONTINUED TO RUN AT HIGH REVS AND I HAD TO PUSH HARD ON THE BRAKE TO KEEP THE CAR FROM CONTINUING TO ACCELERATE WHILE GOING UP A STEEP RAMP. AFTER ABOUT 3 SECONDS THE REVS DROPPED AND EVERYTHING CONTINUED AS NORMAL. THIS HAPPENED ON JULY 17, 2009. THEN, IN DECEMBER OF 2009 I WAS DRIVING ON A SIDE STREET WHEN A TRUCK RAN A STOP SIGN AND WAS GOING TO HIT ME. I FLOORED IT TO GET OUT OF THE WAY AND AGAIN THE CAR CONTINUED TO ACCELERATE AFTER I TOOK MY FOOT OFF THE GAS. I REMEMBERED HEARING A REPORT ABOUT THE POTENTIAL OF FLOOR MATS CAUSING THE PEDAL TO STICK SO I HIT THE BRAKES, PUT THE CAR IN NEUTRAL AND REACHED DOWN AND PULLED ON THE FLOOR MAT. THE OUT OF CONTROL ACCELERATION AGAIN LASTED ABOUT 3 TO 4 SECONDS. I DON'T KNOW IF THE FLOOR MAT WAS CAUSING IT TO STICK OR NOT. I HAD A RUBBER MAT ON TOP OF THE MAT THAT I BOUGHT WITH THE CAR THAT HOOKS INTO THE FLOOR BOARD. I DON'T THINK THAT MAT EVER INTERFERED WITH THE PEDAL. I LOOKED AT IT CLOSELY AND IT DOES NOT SEEM POSSIBLE. BUT I TOOK IT OUT ANYWAY. I HAVE A 2007 TOYOTA TUNDRA CREW CAB AND THIS HAS NEVER HAPPENED TO IT BUT I HAVE NEVER FLOORED THAT TRUCK EITHER. THE CAR HAD ABOUT 20,000 MILES ON IT WHEN IT HAPPENED THE FIRST TIME AND ABOUT 24,000 THE SECOND TIME. *TR

WHILE TRAVELING DOWN MAIN STREET APPROACHING AN INTERSECTION WITHOUT WARNING MY CAR VERY SUDDENLY ACCELERATED AT A VERY HIGH SPEED AND CRASHED INTO A CAR IN FRONT OF ME. DRIVER'S SIDE AIRBAG INFLATED, BLOCKING MY VISION WHILE MY CAR CONTINUED TO RACE FORWARD. I IMMEDIATELY JAMMED ON THE BRAKES, THE CAR SWERVED FORWARD TO THE LEFT, CROSSED MAIN STREET, AND CAME TO A STOP IN FRONT OF A UTILITY POLE. FRONT AXEL BROKE, ON IMPACT WHICH CAUSED THE CAR TO STOP. SEAT BELT AND AIRBAG PULLED ME BACK AGAINST THE DRIVERS SEAT RESULTED IN CHEST BRUISING AND PAIN. I WAS KNOCKED OUT FOR A FEW SECONDS AND CAME TO JUST AS AIRBAG WAS BEGINNING TO DEFLATE. THE DASHBOARD SLAMMED INTO MY LEGS BADLY BRUISING BOTH OF THEM. POLICE AND EMT WERE ON THE SCENE, AND I WALKED OUT OF THE CAR ON MY OWN. MY VEHICLE AND THE ONE IT CRASHED INTO WERE BOTH TOTAL LOSSES. AT THE TIME OF THE CRASH MY CAR HAD BEEN DRIVEN ROUGHLY 3,000 MILES. I WAS TAKEN TO THE HOSPITAL BY AMBULANCE, TREATED AND RELEASED THAT SAME DAY. VEHICLE SPEED BEFORE IMPACT WAS 20, SPEED ON IMPACT IS IMPOSSIBLE TO DETERMINE AS CAR ACCELERATED ON ITS OWN SO QUICKLY AND CRASHED SO HARD. *TW

MY 2008 AVALON EXPERIENCED UNEXPECTED ACCELERATION TWICE,,,ONCE IN 2008 AND ONCE IN 2009...BOTH TIMES I HAD THE CRUISE CONTROL ON, WHICH HAS A SAFETY FEATURE, A LASER, WHICH KEEPS YOU FROM GETTING TOO CLOSE TO THE CAR IN FRONT OF YOU....MY CAR ACCELERATED AND IGNORED THE SAFETY LASER. IT SLOWED DOWN IMMEDIATELY WHEN I APPLIED THE BRAKES. THE KEY IS, THE PEDAL WAS NOT STUCK, I DID NOT HAVE TO DO ANYTHING WITH THE FLOOR MATS, I DID NOT HAVE TO KEEP APPLYING THE BRAKES, THEY WORKED AS DESIGNED. THEREFORE IT, IN MY OPINION, WAS ALL ELECTRONIC, AS FAR AS THE ACCELERATION MALFUNCTION.

THIS CAR HAS HAD ALL 4 HEADLIGHTS BURN OUT AT ONE TIME OR ANOTHER. NOW FOR THE SECOND TIME, THE LEFT HID LOW BEAM HAS GONE OUT. I'M SURE YOU ARE AWARE THESE ARE EXPENSIVE TO REPLACE. ABOUT 2 YEARS AGO TOYOTA OFFERED TO REIMBURSE OWNERS FOR REPLACEMENT OF HIGH BEAM HALOGEN BULBS AS LONG AS THE VEHICLE HAD LESS THAN 35,000 MILES AT THE TIME OF THE MALFUNCTION. RECENTLY THOUGH, SINCE THIS WAS A PROBLEM WITH A LARGER NUMBER OF CARS, TOYOTA EXPANDED THIS TO A SERVICE BULLETIN. IN THIS BULLETIN THEY WILL REPLACE BOTH COMPLETE HEADLIGHT ASSEMBLIES SO LONG AS THE VEHICLE IS LESS THAN 5 YEARS OLD AND HAS LESS THAN 75,000 MILES ON THE ODOMETER. MY MOTHER-IN-LAW JUST HAD THIS DONE ON HER AVALON, WHICH FAILED AN INSPECTION BECAUSE BOTH HALOGEN HIGH BEAM BULBS WERE SHATTERED, WHICH WAS PURCHASED AT THE SAME TIME MY WIFE'S WAS. MY WIFE USES HER AVALON TO COMMUTE 90 MILES ROUND TRIP TO WORK. THE CAR CURRENTLY HAS 105,000 MILES ON THE ODOMETER SINCE IT WAS PURCHASED NEW DECEMBER 8, 2007. DUE TO THE MILEAGE TOYOTA IS NOT INTERESTED IN REPLACING THE HEADLIGHT ASSEMBLIES ON HER CAR. THIS IS A SAFETY DEFECT THAT COULD CAUSE A CRASH. I BELIEVE THERE SHOULD BE A RECALL CAMPAIGN TO RECTIFY THE PROBLEM. *TR

STEERING WHEEL COLUMN ADJUSTMENT LEVER DROPS DOWN ALLOWING THE STEERING COLUMN TO COLLAPSE FORWARD (OR MOVE BACK IF HOLDING ON TO IT DURING VEHICLE ENTRY). LEVER INTERFERES WITH ENTRY AND EXIT OF THE VEHICLE AND HURTS THE LEG. ANOTHER SAFETY ISSUE IS THAT THE COLLAPSIBLE STEERING COLUMN IS NOT LOCKED AND IF IT COLLAPSES DURING A CRASH COULD CONTRIBUTE TO LESS EFFECTIVENESS OF THE AIRBAG. THE PROBLEM STARTED SOON AFTER THE VEHICLE WAS PURCHASED NEW AND IS GETTING PROGRESSIVELY WORSE -- SOMETIMES UNLOCKING DAILY. *TR

VEHICLE IS A 2008 TOYOTA AVALON. THE SAFETY ISSUE IS WITH THE STEERING COLUMN ADJUSTMENTS OF WHICH THERE ARE TWO ON OUR VEHICLE. THE GREATER CONCERN IS WITH THE LOCKING LATCH ON THE TELESCOPING STEERING COLUMN. IN APPROXIMATELY SIX SEPARATE INCIDENTS, THE LATCH FOR UNKNOWN REASON SLOWLY DROPS WITHOUT WARNING. THE LATCH CAN NOT BE SEEN FROM THE DRIVER POSITION. AN ALARMING SHOCK OCCURS WHEN YOU BRAKE HARD AND LEAN ON THE WHEEL CAUSING THE STEERING WHEEL TO TELESCOPE DOWNWARD SUDDENLY. LOSS OF CONTROL IS TEMPORARY BUT IS DANGEROUS.THE UP AND DOWN ADJUSTMENT LATCH SIMILAR DROPS WITHOUT WARNING BUT NOT AS OFTEN AS THE TELESCOPE LOCK. THESE CONCERNS HAVE BEEN REPORTED TO THE DEALER WHERE WE BOUGHT OUR VEHICLE. ACCORDING TO THE DEALER THEY NOTED NO DEFECT. WE HAVE OUR DOUBTS AND CONCERNS IN VIEW OF THE RECENT ACCELERATOR PEDAL RECALLS. OUR AVALON ACCELERATOR HAS ALREADY BEEN REPAIRED, BUT WE REMAIN APPREHENSIVE. THE TRANSPORTATION DEPARTMENT SHOULD OPEN AN INVESTIGATION ON THE STEERING COLUMNS. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHTS WOULD ERRONEOUSLY SHUT OFF. WHEN THE HEADLIGHT SWITCH WAS TURNED OFF AND BACK ON THE PASSENGER SIDE HEADLIGHTS WOULD FUNCTION NORMALLY; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH INTO THE GARAGE, THE VEHICLE SUDDENLY ACCELERATED WHICH RESULTED IN A CRASH. THERE WERE NO INJURIES. THE CONTACT DID NOT STATE IF A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED DAMAGES TO THE HOOD AND FENDER. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 32,444. UPDATED 05/11/10. *LJ UPDATED 5/28/10 *CN UPDATED 09/23/10

HEADLIGHTS TURN OFF UNEXPECTEDLY AND ALSO FLICKER. STARTED OFF WITH ONE LIGHT TURNING OFF AND NOW BOTH LIGHTS WILL TURN OFF. AFRAID TO DRIVE IN THE DARK. SWITCHING LIGHTS OFF AND BACK ON WILL START THEM BACK BUT THEY MAY GO RIGHT BACK OUT. IS MORE FREQUENT NOW. *TR

JAMMED DOWN ON THE ACCELERATOR AND IT STUCK. HAD TO KEEP HITTING THE GAS PETAL WITH MY FOOT TO GET IT TO RELEASE. ALMOST LOST CONTROL OF THE CAR AS IT CONTINUED TO ACCELERATE UNTIL THE PETAL POPPED UP. *TR

ON SEVERAL OCCASIONS, I HAVE EXPERIENCED A PROBLEM WITH MY 2008 TOYOTA AVALON'S ACCELERATOR PEDAL BEING HARD TO DEPRESS AND SEEMED STUCK IN SOME PARTIALLY DEPRESSED POSITION. UNTIL THE NATIONAL PRESS ON THIS ISSUE, I THOUGHT IT WAS JUST ME EXPERIENCING THE PROBLEM. I HAD NO IDEA THAT THIS WAS A PROBLEM THAT HAD LEAD TO THE DEATH OF PEOPLE AND THAT TOYOTA KNEW THIS PROBLEM EXISTED. WHEN IT WAS MENTIONED TO MY LOCAL TOYOTA DEALERSHIP SERVICE DEPARTMENT, I WAS TOLD IT WAS PROBABLY MY FLOOR MAT CAUSING THE PROBLEM SO I REMOVED THE MAT; HOWEVER, I STILL EXPERIENCED THE PROBLEM A FEW TIMES LATER. I WAS BEGINNING TO THINK IT WAS SOME MALFUNCTION IN MY PARTICULAR CAR AND DID NOT KNOW HOW DANGEROUS IT WAS. AT THIS POINT, NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. I AM AWAITING A RETURN PHONE CALL FROM MY LOCAL TOYOTA DEALERSHIP. *TR

MY 2008 TOYOTA AVALON XL HAD LESS THAN 3,000 MILES WHEN I HAD AN ACCIDENT ON DECEMBER 22, 2008. I WAS STOPPED IN TRAFFIC FOR 5 TO 7 MINUTES. WHEN I RELEASED MY FOOT OFF OF THE BRAKE, THE CAR LUNGED FORWARD SEVERAL FEET AND HIT THE CAR IN FRONT OF ME. THE CAR HAS LUNGED SEVERAL TIMES BEFORE THIS UPON STARTING IN BELOW FREEZING TEMPERATURES. ON DECEMBER 22 THE TEMPERATURE IN CINCINNATI WAS 21 DEGREES F. I HAVE HAD THE CAR CHECKED AND THE DAMAGE REPAIRED. THE MECHANICS SAID THERE WAS NO PROBLEM DETECTED. THERE IS A PROBLEM WITH MY CAR BUT THEY WILL NOT ACKNOWLEDGE IT. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING 10 MPH AND SLOWING DOWN, THE VEHICLE SURGED FORWARD AND ACCELERATED ON ITS OWN. SHE HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER 8 TIMES WHERE THEY STATED THAT NOTHING WAS WRONG WITH THE VEHICLE AND THAT IT WAS NORMAL. THE ACCELERATOR PEDAL WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE FAILURE HAS OCCURRED SINCE THE VEHICLE WAS PURCHASED BRAND NEW. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 5500. UPDATED 04/01/10. *LJ UPDATED 05/13/10

MUSTY WET SMELL INSIDE CAR WHEN HEATER OR AIR CONDITIONER FAN IS TURNED ON. OFF AND ON SMELL OF OVERHEATED ELECTRICAL WIRES. *TR

HEADLIGHTS ON MY 2008 TOYOTA AVALON WILL SUDDENLY GO OUT WHILE IN OPERATION. THIS WILL OCCUR IN EITHER AUTOMATIC OR MANUAL MODE. YOU WILL NEED TO TURN OFF THE LIGHTS THEN TURN THEM BACK TO THE ON POSITION TO GET THEM TO COME BACK ON SOMETIMES. I FEEL THIS IS A HAZARD FOR ME AND THE OTHER DRIVERS ON THE ROAD AS WELL AS A VIOLATION OF THE LAW, DEFECTIVE EQUIPMENT. *TR

REGARDING TOYOTA AOA RECALL: I EXPERIENCED THE ACCELERATION PROBLEM WITH MY AVALON ON OCT 1, 2008 AND DO NOT FEEL THE LATEST CORRECTIVE ACTION OF A REINFORCEMENT BAR WILL ADDRESS THE PROBLEM. I BROUGHT MY VEHICLE INTO DARCARS 355 TOYOTA ON OCT 2, 2008 AND PROVIDED A DETAILED DESCRIPTION OF THE INCIDENT. TOYOTA DID NOT FOLLOW UP WITH ME. WHEN TOYOTA INITIALLY ANNOUNCED THE ACCELERATION PROBLEM WAS DUE TO FLOORMATS, I AGAIN NOTIFIED MY DEALER SERVICE TEAM THAT MY FLOORMATS WERE ANCHORED AND THAT WAS NOT THE PROBLEM- TOYOTA AGAIN DID NOT FOLLOW UP WITH ME. I WENT TO THE SILVER SPRING DARCARS SERVICE GROUP FOR THE AOA RECALL AND SPOKE TO THE SERVICE MANAGER REGARDING THE STEEL BAR REINFORCEMENT ACTION AND EXPLAINED WHY I DID NOT FEEL THIS WOULD ADDRESS THE PROBLEM. TOYOTA IS NOT LISTENING AND I DO NOT WANT TO SEE ANYONE ELSE DIE DUE TO THIS ISSUE. PLEASE HAVE THE LEAD INVESTIGATOR FOR THE TOYOTA ACCELERATION RECALL CALL ME. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT ALIGNED. THE DRIVER'S SIDE HEADLIGHT WAS LOWER THAN THE PASSENGER SIDE. THE MOTORIZED HEADLIGHT SELF-LEVELING ADJUSTER FAILED. THE DEALER REPLACED THE DRIVER'S SIDE HEADLIGHT MOTOR; HOWEVER, THE FAILURE CONTINUED. THE DEALER STATED THAT THEY DID NOT HAVE THE OPTICAL EQUIPMENT TO PROPERLY CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 12,508.

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SPONTANEOUSLY BEGAN ACCELERATING ON ITS OWN. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH MAXIMUM FORCE AND PLACED THE VEHICLE INTO NEUTRAL, BUT IT CONTINUED TO ACCELERATE TO 70 MPH. HE SMELLED A BURNING ODOR AND THE VEHICLE BEGAN DECELERATING. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL AND THE CRUISE CONTROL WAS NOT ENGAGED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

WHEN CAR IS IN NEUTRAL AND MOVING FORWARD YOU CAN ACCIDENTALLY MOVE THE GEAR SHIFTER TO REVERSE , WITHOUT STOPPING THE CAR FIRST OR APPLYING THE BRAKES . *TR

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE THAT HE PURCHASED WAS EQUIPPED WITH A SAFETY FEATURE WHICH WAS THE LASER CRUISE CONTROL. THE LASER IN THE VEHICLE MALFUNCTIONED AND IT DID NOT WARN HIM THAT HE WAS GETTING CLOSE TO THE VEHICLE IN FRONT OF HIM. THE CONTACT HAD TO APPLY THE BRAKES IN ORDER TO DEACTIVATE THE LASER CRUISE CONTROL IN ORDER TO DRIVE THE VEHICLE. THE DEALER STATED THAT HE NEEDED TO REPLACE THE LASER BEAM IN THE CRUISE CONTROL. THE VEHICLE WAS NOT SERVICED. THE FAILURE MILEAGE WAS 10000. THE CURRENT MILEAGE WAS 52000.

I WAS DRIVING MY CAR TO THE LOCAL POST OFFICE TO DEPOSIT MAIL IN AN OUTSIDE MAILBOX/RECEPTACLE. THE LOCATION OF THE MAILBOX WAS IN A PARKING LOT WITH A DRIVE THROUGH . I WAS TRAVELING 5-10 MILES AN HOUR. AS I APPROACHED THE MAILBOX PREPARING TO DEPOSIT THE MAIL, THE CAR "REVVED" UP AND I FELT OR EXPERIENCED A SURGE IN WHICH I OVERSHOT THE MAILBOX BY 8-10 FEET. I APPLIED EXTRA PRESSURE TO THE BRAKE. THEN, I FELT THE ENGINE SLOW DOWN TO NORMAL. AT THAT POINT, I HAD CONTROL OF THE CAR. I HAD TO BACK THE CAR UP TO GET TO THE MAILBOX I WAS FRIGHTENED WONDERING WHAT COULD HAVE CAUSED THIS TO HAPPEN. I WAS NOT AS WILLING TO DRIVE MY CAR AFTER THIS OCCURRENCE AS I COULD NOT BE SURE THAT THE SURGE WOULD NOT OCCUR AGAIN. NOT KNOWING WHAT TO DO, I LESSENED THE TIME I DROVE THE CAR.

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING INTO THE GARAGE AT SPEEDS OF APPROXIMATELY 10 MPH, THE VEHICLE ABNORMALLY ACCELERATED AND PROCEEDED TO CRASH INTO THE GARAGE DOOR. THE VEHICLE WAS REPAIRED BY THE DEALER; HOWEVER, IT PERSISTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 750 AND THE CURRENT MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED THAT THE VEHICLE INTERMITTENTLY BEGAN SHIFTING INTO A DIFFERENT GEAR ON ITS OWN. THE VEHICLE FELT AS IF IT WAS ATTEMPTING TO ACCELERATE. THE FAILURE BECAME PROGRESSIVELY WORSE AND MOST RECENTLY, SEEMED TO OCCUR ON A DAILY BASIS. WHEN THE FAILURE WOULD OCCUR, SHE HAD TO CONTINUOUSLY DEPRESS THE BRAKE PEDAL IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE NEAREST DEALERSHIP. THE VEHICLE WAS INVOLVED IN AN OPEN RECALL CAMPAIGN (NHTSA CAMPAIGN ID: 10V017000: VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) AND AN APPOINTMENT WAS MADE FOR REPAIRS. THE VEHICLE HAD NOT YET BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 95 AND THE CURRENT MILEAGE WAS 21,200.

PURCHASED A 2008 TOYOTA AVALON LIMITED. DISCOVERED THIS CAR'S ENGINE CAN BE SHUT OFF WITH THE AUTOMATIC TRANSMISSION NOT IN PARK ALLOWING THE CAR TO ROLL FREELY. IN MY OPINION THIS IS A SAFETY HAZARD . THIS PROBLEM IS COMPOUNDED NOW WITH THE NEW PUSH BUTTON ON/OFF SWITCH USED TO CONTROL THE MOTOR. I FOUND THIS TO BE THE CASE WHEN I ACCIDENTALLY PUSHED THE START/STOP ENGINE SWITCH WITH THE TRANSMISSION NOT IN PARK STOPPING THE ENGINE. THE CAR STARTED TO FREE ROLL IN THE GARAGE. THIS IS COMPOUNDED BY THE POOR STEERING AND BRAKING ACTION RESPONSE WHEN THE ENGINE IS NOT RUNNING. I CAN NOT SEE WHY TOYOTA DID NOT INSTALL AN INTERLOCK SWITCH TO ENSURE THE ENGINE COULD NEITHER BE STARTED NOR STOPPED UNLESS THE AUTOMATIC TRANSMISSION WAS IN PARK? AM I MISSING SOMETHING? THANKS FOR YOUR CONSIDERATION IN THIS MATTER. *TR

MY WIFE WAS TURNING OFF SUNRISE HIGHWAY (WESTBOUND) ONTO THE WELLWOOD AVE RAMP. FOR SOME UNKNOWN REASON THE ENGINE STARTED TO REV VERY HIGH. SHE TRY TO STOP, USING THE BRAKES, BUT THE VEHICLE WOULD NOT STOP. SHE THEN PUT IT INTO PARK AND THE VEHICLE STOPPED. WHILE STOPPED ANOTHER VEHICLE HIT HER IN THE REAR. THE MAIN PROBLEM HERE IS WHY DID THE VEHICLE'S ENGINE START TO REV UP. WHEN I GOT TO THE SCENE THERE WAS A POLICE OFFICE THERE. BOTH HE AND I CHECKED THE CAR, I GOT IN, HE OUTSIDE, AND WHEN WE STARTED THE VEHICLE THE TACH SHOW ~950RPM. I LOOK AT THE FLOOR MAT AND IT WAS IN PLACE. THE VEHICLE WAS TOWED TO TOYOTA. A REP FROM TOYOTA CALLED MY HOME AND SPOKE TO MY WIFE. HIS VERY FIRST QUESTION TO HER WAS DO YOU HAVE OTHER MANUFACTURER'S MATS IN THE CAR. SHE ANSWERED NO, THE CAME FROM TOYOTA. HE THEN PROCEEDED TO EXPLAIN HOW NOTHING COULD BE WRONG WITH THE VEHICLE. WHEN HE WENT TO TOYOTA TO INSPECT THE VEHICLE HE DETERMINE THE CORNER OF THE MAT MUST HAVE BEEN STUCK UNDER THE GAS PEDAL. I DO NOT BELIEVE THIS IS A FAIR INSPECTION SINCE HE SAID THIS SAME THING BEFORE HE EVER SAW THE VEHICLE AND WHEN THE POLICE OFFICE AND I CHECKED THE VEHICLE THE MAT WAS IN PLACE. I DO NOT KNOW IF THERE IS A PROBLEM WITH THE VEHICLE BUT I DO KNOW THAT I DO NOT BELIEVE TOYOTA GAVE IT A FAIR AND IMPARTIAL INSPECTION. ALSO ANOTHER TOYOTA REPRESENTATIVE CALL MY HOME AND IMPLIED WE WERE TRYING TO GET OUR DEDUCTIBLE FROM TOYOTA. IT IS REMARKS LIKE THIS THAT MAKE ME QUESTIONS THEIR FINDINGS. I DON'T WANT ANYTHING EXCEPT THE KNOWLEDGE THAT HE VEHICLE IS SAFE NEITHER I NOR ANYONE ELSE WILL EXPERIENCE THIS PROBLEM AGAIN. *TR

WE HAVE A 2008 TOYOTA AVALON LIMITED. COMING HOME AT DARK, PULLED INTO NEIGHBORS DRIVEWAY, HEARD A "POP" NOISE. DIDN'T NOTICE ANYTHING DIFFERENT AT THE TIME. THREE OR SO MINUTES LATER, PULLING INTO OUR OWN DRIVEWAY JUST DOWN FROM THE NEIGHBORS, HEARD ANOTHER "POP" AND THIS TIME NOTICED THE EXTERIOR LIGHTS HAD CHANGED. NOW HIGH BEAM/DRL BULB IS INOPERATIVE OR PERHAPS HAS SHATTERED. WE ARE LEFT WITH ONLY LOW BEAM LIGHTS. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE'S RPMS RADICALLY INCREASED AND A LOUD REVVING NOISE WAS HEARD. THE FAILURE IS MORE NOTICEABLE AFTER ACCELERATING FROM AN IDLE POSITION. THE FAILURE IS INTERMITTENT AND THERE ARE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. SHE TOOK THE VEHICLE TO THE DEALER AND A REPRESENTATIVE STATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE MANUFACTURER WOULD NOT ASSIST. THERE WAS NO CORRELATION BETWEEN THE SPEED AND THE FAILURE. THE FAILURE MILEAGE WAS 19.

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON LIMITED EDITION. THE CONTACT STATED THAT THE HIGH INTENSITY HEADLIGHTS DID NOT PROVIDE ADEQUATE LONG-RANGE ILLUMINATION. THE HIGH BEAM LIGHTS ALSO PROVIDED POOR ILLUMINATION. THE DEALER REPLACED THE HEAD LIGHT MODULES BUT TO NO AVAIL. THE CONTACT STATED THAT THE NEWLY INSTALLED MODULES ILLUMINATION WAS WORSE THAN THE ORIGINAL ONES. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

I OWN A 2008 TOYOTA AVALON WHICH HAS THE PUSH BUTTON START IN LIEU OF A KEY. WHEN STOPPING ON ANY INCLINE I DISCOVERED THAT UNLIKE THE TRADITIONAL KEY USED FOR THE IGNITION THAT IT IS POSSIBILE TO STOP THE CAR WITHOUT PUTTING IT INTO PARK. THE KEY SYSTEM FORCES YOU TO PUT THE CAR INTO PARK IN ORDER TO GET THE KEY OUT OF THE IGNITION.. THE NEW ONE DOES NOT. I WAS DISTRACTED BY MY WIFE AND A NEW PUPPY WHICH WAS ABOUT TO VOMIT AND WANTED OUT OF THE CAR. WHEN I STOPPED I FAILED TO PUT THE CAR INTO PARK AND WHILE WE OPENED THE DOORS THE CAR STARTED TO ROLL AND COULD HAVE CAUSED SERIOUS INJURY.I REALIZE THIS COULD HAPPEN WITH THE OLD KEY SYSTEM . HOWEVER, THIS WOULD HAVE BEEN LOT LESS LIKELY IN THE "OLD" KEY SYSTEM AND I BELIEVE THE NEW KEY LESS SYSTEM IS THEREFORE A DESIGN DEFECT AND A SERIUOS ACCIDENT WAITING TO HAPPEN. THANK YOU FOR LISTENING.*CN

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. SHE STATED THAT SINCE THE VEHICLE WAS PURCHASED THE VEHICLE ACCELERATED EXCESSIVELY WHEN THE CRUISE CONTROL WAS ENGAGED AT VARIOUS SPEEDS INCLUDING 35 MPH. THE VEHICLE BEGAN TO SLOW DOWN WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WILL BE DIAGNOSED THE BY DEALER. THE FAILURE MILEAGE WAS 305 AND THE CURRENT MILEAGE WAS 10,400.

TL*THE CONTACT OWNS A 2008 TOYOTA 4RUNNER (NA). THE CONTACT STATED THAT THE ACTIVE HEAD REST SAFETY SYSTEM DID NOT ACTIVATE WHEN THE VEHICLE WAS REAR ENDED. THE DEALER STATED THAT THERE WAS NEVER A HEAD REST SAFETY SYSTEM INSTALLED IN THE VEHICLE. THE CONTACT STATED THAT ACCORDING TO THE MANUFACTURER'S DOCUMENTATION, ALL 2008 TOYOTAS SHOULD HAVE THE FEATURE INSTALLED. THE DRIVER SUSTAINED NECK AND BACK INJURIES AND THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE ARM, NECK, AND BACK. AS OF NOVEMBER 19, 2007, THE MANUFACTURER HAD NOT RETURNED ANY PHONE CALLS. A POLICE REPORT WAS FILED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,100 AND CURRENT MILEAGE WAS 2,750.

THIS IS NOT A COMPLAINT BUT SOME INFORMATION REGARDING THE TOYOTA RECALL. I GOT A 2008 TOYOTA AVALON IN OCTOBER OF 2007. WHEN SELECTING OPTIONS FOR MY CAR, I ASKED FOR FLOORMATS WHICH WERE CLEARLY SHOWN IN THE AVALON'S PROMOTIONAL MATERIAL. WHEN THE AVALON CAME (OCT 2007) IT DID NOT HAVE THE REQUESTED FLOOR MATS. I ASKED THE DEALER ABOUT THIS AND HE SIMPLY SAID THEY WERE NOT AVAILABLE. I POINTED OUT THAT THEY WERE IN THE AVALON BOOKLET AND HE AGAIN SAID THEY WERE NOT AVAILABLE. I THEN DID WHAT MOST PROBABLY DID, BECAUSE THEY WANTED TO PROTECT THEIR NEW CAR, AND THAT WAS TO PURCHASE FLOORMATS AT AN AUTO SUPPLY. MY CONCERN IS THAT THE AUTOMAKER CLEARLY KNEW THAT THERE WAS A PROBLEM WITH FLOORMATS AT LEAST 2 AND A HALF YEARS AGO AND DID NOT WARN ME OF THIS NOR ANYONE ELSE. THIS RESULTED IN TRAGIC CONSEQUENCES FOR SOME. I THINK THEY NEED TO BE HELD ACCOUNTABLE FOR WITHHOLDING THIS INFORMATION UNTIL AFTER THERE WERE DEATHS RELATED TO THIS PROBLEM. *TR