2014 Toyota Avalon Complaint Log

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL DOES NOT MATCH WITH THE RECALL.

2014 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO MANUFACTURERS FAILURE/UNABLE TO REPAIR THE PRE-COLLISION SYSTEM RECALL NOTICE WITHIN A REASONABLE AMOUNT OF TIME. *SMD RECALL # 15V728000. *JB

SUNROOF SPONTANEOUSLY EXPLODED/SHATTERED WHILE DRIVING AT 70 MPH ON FREEWAY ON NOV. 25-2015. LOUD NOISE (LIKE GUNSHOT OR EXPLOSION), FOLLOWED IMMEDIATELY BY SOUND OF WIND ENTERING CAR AND SHATTERED GLASS ROLLING IN SPACE ABOVE INTERIOR SUNROOF CLOSURE. PULLED OFF HIGHWAY, STOPPED VEHICLE, FOUND LARGE HOLE IN MIDDLE OF SUNROOF WITH JAGGED EDGES AND NUMEROUS SHARDS OF GLASS BETWEEN REMAINS OF EXTERIOR SUNROOF AND INTERIOR COVER. FORTUNATELY, INTERIOR COVER WAS CLOSED OR WE WOULD HAVE BEEN SPRAYED WITH GLASS FRAGMENTS. TEMP OUTSIDE IN 60S, DRY. NO TRUCKS, OVERPASSES, OR ROAD DEBRIS WHEN IT OCCURRED -- TOTALLY SPONTANEOUS. VEHICLE PURCHASED IN NOVEMBER 2014, TOYOTA COOL SPRINGS, FRANKLIN, TN. APPROXIMATE MILEAGE AT OCCURRENCE 9,430.

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TOYOTA ISSUED RECALL 15V728, REGARDING THE PCS SYSTEM ON OUR AVALON. THAT WAS LAST NOVEMBER, 2015. TOYOTA HAS FAILED TO PROVIDE A FIX, AND WE HAVE BEEN WITHOUT THIS VERY EXPENSIVE IMPORTANT SAFETY FEATURE FOR OVER HALF A YEAR. TOYOTA'S NOTICE STATED THAT IF "TOYOTA HAS FAILED OR IS UNABLE TO REMEDY WITHIN A REASONABLE TIME, YOU MAY SUBMIT A COMPLAINT TO THE ADMINISTRATOR , NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. " I AM HEREIN REGISTERING THAT COMPLAINT, AND REQUEST THAT THE NHTSA REQUIRE TOYOTA TO REFUND TO OWNERS OF THE AFFECTED VEHICLES THE VALUE OF THE FEATURE WE HAVE BEEN DEPRIVED OF FOR OVER HALF A YEAR. IT DOES NOT APPEAR THAT TOYOTA IS GOING TO BE ABLE TO CORRECT THIS SAFETY DEFECT IN THE INDEFINITE FUTURE, SO TOYOTA'S FAILURE TO PROVIDE THIS FEATURE WE PAID DEARLY FOR IS BORDERING ON FRAUD. OR AT LEAST LIGHT A FIRE UNDER TOYOTA AND GET THEM TO FOCUS ON FIXING THIS FEATURE. THANK YOU FOR YOUR CONSIDERATION. *TR

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ARE UNAVAILABLE.

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/15/16*LJ *TR

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/16*LJ *JS

TOYOTA AVALON PRE COLLISION SYSTEM (PCS) WAS DEACTIVATED DUE TO SAFETY RECALL ON NOVEMBER 3, 2015. NEARLY FOUR AND HALF MONTHS HAVE GONE BY AND TOYOTA DOES NOT HAVE A REMEDY TO FIX THE PROBLEM. THE 2016 MODELS WHICH ARE ESSENTIALLY IDENTICAL HAVE NOT BEEN AFFECTED WHICH LEADS ME TO BELIEVE A REMEDY HAS BEEN IDENTIFIED. HOW MUCH LONGER MUST CONSUMERS WAIT BEFORE THE VEHICLES WILL BE REPAIRED.

TOYOTA AVALON PRE COLLISION SYSTEM (PCS) WAS DEACTIVATED DUE TO SAFETY RECALL ON NOVEMBER 3, 2015. NEARLY FOUR AND HALF MONTHS HAVE GONE BY AND TOYOTA DOES NOT HAVE A REMEDY TO FIX THE PROBLEM. THE 2016 MODELS WHICH ARE ESSENTIALLY IDENTICAL HAVE NOT BEEN AFFECTED WHICH LEADS ME TO BELIEVE A REMEDY HAS BEEN IDENTIFIED. HOW MUCH LONGER MUST CONSUMERS WAIT BEFORE THE VEHICLES WILL BE REPAIRED.

THIS COMPLAINT CONCERNS NHTSA RECALL NUMBER 15V72800 REGARDING THE PRE-COLLISION SYSTEM. THE RECALL IS DATED 11/3/2015. I RECEIVED NOTIFICATION FROM TOYOTA ON 12/8/15 AND DISABLED THE PCS FEATURE AS INSTRUCTED ON THAT DAY. NUMEROUS CONTACTS TO TOYOTA SINCE THEN AND STILL NO ACTION ON A FINAL FIX.THIS IS AN IMPORTANT SAFETY FEATURE THAT I PAID FOR - AND I FEEL IT IS TIME FOR RESOLUTION. YOUR HELP PLEASE.

TOYOTA'S 11/03/2015 SAFETY RECALL NOTICE INSTRUCTED ALL OWNERS TO TURN OFF THE PCS ( PRE-COLLISION SYSTEM ). NOT HAVING THIS VERY IMPORTANT SAFETY FEATURE OPERABLE FOR THIS LENGTH OF TIME IS EXTREMELY DANGEROUS AND SHOULD NOT BE LEGAL. I PAID A-LOT OF $ TO HAVE THIS SYSTEM AND AS A SENIOR CITIZEN I AM NOT COMFORTABLE DRIVING WITH IT TURNED OFF. WHY HASN'T TOYOTA FOUND A FIX FOR THIS MONTHS AGO?? PLEASE HELP ME AND ALL TOYOTA AVALON 2014 AND 2015 OWNERS GET TOYOTA TO FIX THIS SERIOUS PROBLEM IMMEDIATELY BEFORE MORE PEOPLE ARE SERIOUSLY INJURED OR KILLED BECAUSE TOYOTA TOLD US TO TURN THE PCS OFF. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING A 40 MILE DISTANCE ON A TWO LANE ROAD THE CONSOLE BECAME EXTREMELY HOT TO THE POINT THAT THE WATER IN MY CONTAINER BECAME VERY WARM. THE ENTIRE AREA WAS HOT TO TOUCH. CAUSE IS UNKNOWN. I MENTIONED IT TO THE DEALER AND WAS TOLD THAT IF IT WAS NOT HAPPENING AT THE TIME, THEY COULD NOT DO ANYTHING. IT HAS HAPPENED ONLY ONCE TO THIS EXTENT. A SECOND OCCURRENCE WAS ONLY SLIGHTLY WARM.

S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE REQUESTING THE DEPARTMENT ISSUE AN ACCELERATION REMEDY REGARDING THE REPAIR OF VEHICLES USING TAKATA AIRBAGS. *SMD 2014 TOYOTA AVALON. *JB

THE PRE-COLLISION SYSTEM ACTIVATED WITHOUT ANYTHING IN FRONT OF THE AVALON WHILE DRIVING UP AN AIRPORT RAMP. MY DAUGHTER WAS TRAVELLING ABOUT 25 MPH AND THE CAR INITIATED A HARD BRAKING WITH THE DRIVER SEAT BELT TIGHTENING. THE CAR DID NOT STOP COMPLETELY WHICH WAS FORTUNATE AS THERE WAS A CAR BEHIND ME. IT HAPPENED ON 10/1/15. IN REVIEWING POTENTIAL RECALLS TODAY BASED ON MY VIN, I NOTED A RECALL FOR THE PRE-COLLISION SYSTEM. I AM SCHEDULED 12/3/15 TO HAVE THE SYSTEM SHUT DOWN AT THE LOCAL TOYOTA DEALERSHIP AS AN INTERIM REMEDY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

UNDER NORMAL DRIVING CONDITIONS, THIS ONE OWNER CARS DRIVER'S SEAT IS FALLING APART. IT BROKE WHERE THE CONTROLS ARE, AND THE LEATHER FINISH OF THE SEAT COVERINGS [BACK AND BOTTOM] PREMATURELY WORE OFF. WHILE UNDER WARRANTY, THE MFG REPLACED THE LEATHER SEAT PORTIONS TWICE, BOTH TIMES WITH NEW LEATHER WHOSE FINISH ALSO WORE OFF. OUT OF WARRANTY ITS JUST "TOO BAD FOR THE OWNER." THIS HAS BEEN GOING ON SINCE THE CAR WAS BOUGHT NEW.

WHILE TRAVELING AT HIGHWAY SPEED 50-70 MILES PER HOUR ENGINE SUDDENLY SLOWED TO IDLE SPEED. CAR WOULD NOT TAKE GAS EVEN AFTER PULLING TO SIDE OF ROAD. ENGINE WAS SHUT OFF AND RESTARTED AND HAD NO MORE PROBLEM.

WHILE TRAVELING IN THE LEFT LANE AT HIGHWAY SPEED WITH NO OTHER VEHICLES IN THE LANE IN FRONT OF US FOR AT LEAST 100-150 FEET, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ENGAGED. THIS CAUSED THE VEHICLE TO BRAKE VERY HARD, WHICH CAUSED US TO DECELERATE RAPIDLY (LOSING 20-30 MPH IN A SHORT DISTANCE). THE WARNING BEEPS THAT ARE NORMALLY ASSOCIATED WITH RAPIDLY APPROACHING ANOTHER VEHICLE/BARRIER IN FRONT OF THE VEHICLE ALSO WERE SOUNDING, AND A WARNING LIGHT CAME ON THE INSTRUMENT PANEL. IN ADDITION, THE SEATBELTS ON BOTH FRONT SEAT OCCUPANTS LOCKED AND DREW US FORCEFULLY DOWN AND BACKWARDS INTO THE SEATS. THIS LAST APPROXIMATELY 2 SECONDS, AT WHICH TIME THE BEEPING STOPPED, THE EMERGENCY BRAKING STOPPED AND THE SEATBELTS LOOSENED. THE DRIVER WAS ABLE TO MAINTAIN STEERING INPUT THROUGHOUT AND THE VEHICLE CONTINUED DRIVING NORMALLY AFTERWARD. AT NO TIME DURING THIS EVENT WAS ANOTHER VEHICLE, ANIMAL OR BARRIER IN FRONT OF THE VEHICLE AND THERE WERE NO NEAR-COLLISIONS THAT WOULD OR SHOULD HAVE CAUSED THE SYSTEM TO ENGAGE.

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. FIFTEEN MINUTES AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT RETURNED TO FIND THE ENGINE RUNNING INDEPENDENTLY AND THE DOORS LOCKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

FUEL DOOR WOULD NOT OPEN NORMALLY (PRESSING CENTER REAR EDGE) NOR WHEN USING THE EMERGENCY RELEASE PULL CORD LOCATED INSIDE THE VEHICLE TRUNK WHILE PRESSING REAR CENTER EDGE. ALSO, FUEL DOOR COULD NOT BE OPENED WHILE PULLING EMERGENCY RELEASE CORD AND PULLING ON REAR CENTER DOOR SIMULTANEOUSLY. CAR WAS PLACED IN SERVICE IN FEBRUARY 2015 AND HAS 2300 MILES. TOOK CAR TO AUTHORIZED SERVICE CENTER AND SERVICE WRITER COULD NOT OPEN FUEL DOOR WITH EMERGENCY RELEASE EITHER. CAR COULD NOT BE REFUELED WITHOUT DAMAGING DOOR OR LOCK MECHANISM.

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. WHILE DRIVING 30 MPH, THE SEAT BELT INDEPENDENTLY TIGHTENED UP AND THE VEHICLE ABRUPTLY STOPPED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

POST COLLISION SYSTEM (WITH AUTO-BRAKE) ACTIVATED (INCLUDING SEAT BELT TIGHTENING) WITH A CLEAR ROAD AHEAD. THIS COULD RESULT IN A MAJOR DISASTER IF IT HAPPENED AHEAD OF A TRACTOR TRAILER AT INTERSTATE SPEEDS.... UPDATED 06-18-15 *BF

CAR WENT INTO PANIC STOP (INCL TIGHTENING SAFETY BELTS) AT 50 MPH WITH NOTHING IN FRONT OF IT..SEE- EQ- 10724000...-....UPDATED 07/23/15 *BF THE POST COLLISION SYSTEM (WITH AUTO-BRAKE) ACTIVATED (INCLUDING THE SEAT BELT TIGHTENING) WITH A CLEAR ROAD AHEAD. THIS COULD HAVE BEEN A MAJOR DISASTER IF IT HAD HAPPENED AHEAD OF A TRACTOR TRAILER AT INTERSTATE SPEED.

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE PRE-COLLISION SYSTEM FAILED TO WORK PROPERLY AND WAS ENGAGING AND DISENGAGING INDEPENDENTLY WHEN THERE WAS NO POTENTIAL CRASH. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE BRAKES ENGAGED, THE SEAT BELT TIGHTENED, AND THE VEHICLE DECELERATED WITHOUT WARNING. THE DEALER WAS MADE AWARE OF THE FAILURE AND WAS UNABLE TO SUPPLY A REMEDY. THE DEALER STATED THAT THE FEATURE WAS SET TO THE MANUFACTURER'S STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6,572.

THE PRE-COLLISION SYSTEM ABRUPTLY AND FOR NO APPARENT REASON ACTIVATED ON A FREEWAY IN CHARLESTON, SC. NO CAR OR OTHER OBSTRUCTION WAS IN FRONT OF THE VEHICLE. A DISORIENTING LOUD ALARM BEGAN, THE SEAT BELTS FORCED US INTO OUR SEATS AND IMMOBILIZED US, AND THE VEHICLE DID A PANIC BRAKING MANEUVER-IT COULD NOT HAVE BRAKED MORE FORCEFULLY. IF SOMEONE HAD BEEN BEHIND US WE WOULD HAVE BEEN KILLED.THE DEALERSHIP FOUND NO ANOMALY. THEY GAVE US A LIST OF 13 DIFFERENT HIGHWAY SITUATIONS THAT COULD CAUSE THIS. NONE OF THEM ARE UNCOMMON. THIS SYSTEM IS VERY DANGEROUS AND IS GOING TO GET SOMEONE KILLED. I HAVE DISABLED MINE. YOUR AGENCY SHOULD REQUIRE THAT THEY BE DISABLED AND NOT INSTALLED IN OTHER VEHICLES UNTIL THIS FATAL FLAW IS OVERCOME. *TR

RECEIVED A RECALL NOTICE FROM TOYOTA. THE WORLD TOYOTA DEALERSHIP HAS NO IDEA WHEN PARTS MAY COME IN. THE RECALL SOUNDS SERIOUS, COULD POTENTIALLY BE A FIRE. IT IS SHAMEFUL THAT THEY DO NOT HAVE THE PART AND THEY HAVE NO IDEA WHEN THEY WILL GET IT. WHEN RECALLS ARE INITIATED ARE THEY NOT UNDER SOME KIND OF ORDER TO CORRECT THE PROBLEM IN A TIMELY FASHION? *TR

THE COVER TO THE GAS TANK LOCKS WHEN THE CAR IS LOCKED, AND CAN BE OPENED WHEN THE CAR IS UNLOCKED. IF, FOR SOME REASON, THIS MECHANISM IS INOPERATIVE, AND ONE CANNOT OPEN THE GAS TANK COVER, ONE IS INSTRUCTED TO OPEN THE TRUNK, REMOVE THE TRUNK LINING, REACH IN BLINDLY PAST ALL THE WIRES AND CONNECTERS, AND FIND A LITTLE WHITE PLASTIC LEVER. THE LEVER EMERGES FROM BEHIND THE TRUNK THROUGH A HOLE IN THE TRUNK THAT IS COMPOSED OF SHARP METAL. THE LEVER IS ATTACHED BY A FLIMSY LITTLE PLASTIC WIRE. ONE MUST PULL THE LEVER PERFECTLY HORIZONTALLY. IF ONE EXERTS THE SLIGHTEST UPWARDS PRESSURE WHEN PULLING ON THE LEVER, THE FLIMSY LITTLE PLASTIC WIRE IS SHEARED BY THE SHARP EDGES OF THE HOLE THROUGH WHICH THE WIRE EMERGES. EVEN IF ONE MANAGES THE ABOVE FEAT, THE GAS TANK COVER IS NOT GUARANTEED TO OPEN. SO ONE IS STUCK AT THE GAS STATION WITH NO WAY TO ADD GASOLINE TO THE TANK. AND IF THE WIRE IS SHEARED OFF, ONE IS REALLY IN DEEP TROUBLE. FIRST OF ALL, THE WIRE IS NOT COVERED UNDER WARRANTY, SO I AM REQUIRED TO PAY FOR THE REPLACEMENT. THEY SAY IT WAS MY FAULT; I PULLED TOO HARD. THE TRUTH IS IT IS THE FAULT OF THE ENGINEERS FOR DESIGNING SUCH A POOR SYSTEM. THE WIRE IS FLIMSY PLASTIC; THE EDGES OF THE HOLE ARE SHARP METAL; HOW IS IT POSSIBLE TO PULL THE LEVER WITHOUT SHEARING THE WIRE. THE WHOLE SYSTEM NEEDS TO BE REDESIGNED. SECONDLY, PULLING THE WIRE DOESN'T ALWAYS WORK. WHAT IS THE BACKUP PLAN? THIRDLY, I WAS ABLE TO REMOVE THE FELT LINING OF THE TRUNK, REACH IN BLINDLY, AND FIND THE LEVER. THERE IS NO WAY IN THE WORLD THAT MY WIFE COULD HAVE DONE THIS. THE LEVER SHOULD BE READILY AVAILABLE SIMPLY BY OPENING THE TRUNK. *TR

AS I WAS ENTERING THE RAMP TO GET INTO I-95, I HEARD A LOUD BAND AND HEARD DEBRIS HITTING THE BOTTOM OF MY CAR. CAR INSTANTLY STARTED STEERING ROUGH. I PULLED OVER IMMEDIATELY AND NOTICED MY TIRE LOW PRESSURE LIGHT ON. UPON INSPECTION , NOTICED THAT MY RIGHT REAR TIRE WAS FLAT. UPON LOOKING UNDER THE CAR AT THE WHEEL I SAW A 5 INCH DIAMETER SECTION OF THE METAL ALLOY WHEEL MISSING. CALLED TOYOTA ROADSIDE ASSISTANCE FOR HELP AND THEY DISPATCHED MAINTENANCE TO INSTALL SPARE TIRE. TOOK PICTURES OF DAMAGED WHEEL AND AVAILABLE UPON REQUEST. HAVE NEVER NOTICED A WHEEL EXPLODING DURING NORMAL DRIVING ON DEBRIS FREE ROAD. DID A WALKTHROUGH AND DID NOT NOTICE ANY SHARP OBJECTS OR OTHER MATERIAL THAT COULD HAVE CAUSED THIS MISHAP. *TR

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I BOUGHT A NEW TOYOTA AVALON. AFTER ABOUT A MONTH I NOTICED THE HEADLINER FALLING OFF BY THE SUN ROOF. TOYOTA REPLACED THE HEADLINER. THE NEW HEADLINER DID THE SAME THING AFTER A FEW WEEKS. BROUGHT THE CAR BACK TO TOYOTA AND THE PUT DOUBLE SIDED TAPE ON TOP OF THE DOUBLE SIDED TAPE WHICH IS PUT ON TO HOLD THE HEADLINER UP. THE HEADLINE CAME DOWN AGAIN. TOYOTA WANT TO REPLACE THE HEADLINER AGAIN. I ASKED IF THERE HAD BEEN ANY CHANGES IN THE HEADLINER AND THEY SAID NO. THIS IS A COMMON PROBLEM THAT HAD BEEN HAPPENING WITH THE 2013-2014 AVALONS. *TR

I HAVE HAD A DRIVING LICENSE FOR 68 YEARS WITH 3 MINOR COLLISIONS WITH NO FATALITIES OR HOSPITALIZATION. WHEN I WAS TAUGHT TO DRIVE A VEHICLE WITH AN AUTOMATIC TRANSMISSION, I WAS INTRODUCED TO LEFT FOOT BRAKING AND TOLD IT WOULD RESULT IN FASTER BRAKING AS WELL AS INSURING THAT I WOULD NOT DRIVE INTO OR THROUGH A STORE OR BUILDING WHEN MY RIGHT FOOT SLIPPED OFF THE BRAKE PEDAL ONTO THE ACCELERATOR. WE TOOK POSSESSION OF THE AVALON ON AUGUST 6, 2014. THIS FIRST FRIGHTENING INCIDENT OCCURRED AUGUST 11, 2014. I WAS ATTEMPTING A U TURN TO REVERSE DIRECTION AT AN ISLAND ON A DIVIDED HIGHWAY, EASING OFF ON THE GAS PEDAL, BUT NOT REMOVING MY FOOT FROM IT COMPLETELY, WHILE MODERATING MY SPEED WITH SLIGHT APPLICATIONS OF THE BRAKES WITH MY LEFT FOOT. I REMOVED MY FOOT FROM THE BRAKE PEDAL AND APPLIED A BIT MORE GAS, AND NOTHING HAPPENED, AND I THOUGHT THAT MY ENGINE HAD STALLED. MY TACHOMETER SHOWED THE ENGINE WAS REVVED TO 1200 RPM, BUT THE CAR WAS SLOWING DOWN. AFTER A DELAY I ESTIMATE WAS 3 OR 4 SECONDS, THE TRANSMISSION SUDDENLY ENGAGED, AND THE CAR TOOK OFF. I HAD A FEW MORE SIMILAR INCIDENTS ENTERING OR LEAVING PARKING LOTS IN THE FOLLOWING WEEKS. I WAS TOLD BY A TOYOTA SERVICE REP. AT THE DEALER THAT THE TOYOTAS ARE DESIGNED TO DISCOURAGE LEFT FOOT BRAKING. AFTER GOING THROUGH MY SEVERAL TOYOTA MANUALS I DISCOVERED ON PAGE 27 OF THE 2014 TOYOTA QUICK REFERENCE GUIDE A PARAGRAPH ENTITLED "SMART STOP TECHNOLOGY", WHICH EXPLAINS A FEATURE INCORPORATED TO KEEP A CAR FROM ROLLING BACKWARDS WHEN STARTING ON A HILL I BELIEVE THAT THIS COULD CAUSE AN ACCIDENT FOR A DRIVER WITH MANY YEARS OF LEFT FOOT BRAKING. *TR

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUNROOF GLASS SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE SUNROOF GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,144. UPDATED 10/7/14*CN

DRIVING DOWN ROAD.. NO CARS IN FRONT OF ME NO OBJECTS IN ROAD. CLEAR SUNNY DAY WHEN THE PRE-COLLISION SYSTEM ALARM SOUNDED AND THE PCS INDICATOR LIGHT LITE. THE ABS ENGAGED. AND THE CAR CAME TO A COMPLETE AND SUDDEN HALT. LUCKILY NOONE WAS BEHIND ME, BECAUSE IF THERE WAS, A REAR END COLLISION COULD HAVE OCCURED. THIS ISSUE DID OCCUR TO A LESSOR EXTENT ON TWO PRIOR OCCASIONS (ABOUT 1 MONTH AGO) BUT THE CAR DID NOT COME TO A COMPLETE HALT AS IT DID ON 7/6. IN BOTH OF THOSE INSTANCES, THERE WERE NO CARS IN FRONT OF ME AND NO OBSTRUCTIONS IN THE ROAD. THE ROAD(S) WERE STRAIT. NO CURVES. TOOK CAR TO TOYOTA AND THEY REFUSE TO DO ANYTHING ABOUT THE ISSUE BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. IM AFRAID THAT THIS WILL HAPPEN AGAIN, WHICH COULD HURT MYSELF, OTHERS OR CAUSE PROPERTY DAMAGE. *TR

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE CENTER CONSOLE BECAME EXTREMELY HOT TO THE TOUCH AND A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE DEALER TESTED THE TEMPERATURE INSIDE THE CENTER CONSOLE, WHICH READ MORE THEN 140 DEGREES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING SOUTH ON A CITY STREET MIDDAY, IN SUNNY CLEAR CONDITIONS, SUDDENLY EXPERIENCED THE SUNS GLARE FROM AT LEAST 3 SPOTS ON SHINY CHROME COVERED DASHBOARD ALL AT SAME TIME, FROM DIFFERENT SPOTS, BLINDING AND DISTRACTING ME AND ALMOST MAKING ME RUN A RED LIGHT SINCE I COULD BARELY SEE. IT WAS LIKE 3 SUNS IN MY FACE. CHROME IS MIRROR LIKE, QUITE THICK, AND AT AN ANGLE THAT CAUSES SUN TO REFLECT STRAIGHT INTO YOUR EYES WHEN IT'S MIDDAY AND THE SUN SHINES DOWN THROUGH WINDSHIELD FROM OVERHEAD. I HAD TO BREAK HARD WHEN I NOTICED LIGHT WAS RED AT THE LAST MINUTE. ALMOST CAUSED ME TO RUN THE RED LIGHT. *TR UPDATED 2/20/15 *JS

WHILE DRIVING DURING THE DAYTIME THE SUN LIGHT REFLECTS FROM CHROME LINING OF THE DASH AND AROUND AND UNDER SPEEDOMETER. THIS CAUSES GLARE AS IF I WERE WATCHING A WELDER AT WORK WITH NO SHEILD. THIS WILL BLIND YOU, THIS WILL BLIND YOU, THIS WILL BLIND YOU. NOT ONLY WHILE YOU ARE DRIVING BUT PERMANENTLY,PERMANENTLY, AND EVEN MORE QUICKLY FOR DRIVERS THAT REQUIRE GLASSES THAT MAGNIFY, THAT MAGNIFY THE WELDING SPOTS. THE WELDING SPOTS DO NOT OCCUR IN ONLY ONE SPOT BUT SEVERAL AS THE CAR AND SUN MOVE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE DASHBOARD CHROME ACCENTS REFLECT THE SUN AT MID-DAY LIKE A MIRROR, BLINDING THE DRIVER. THIS HAPPENED TO ME TODAY WHILE DRIVING. THIS MAKES THE VEHICLE UNDRIVEABLE FOR NEARLY 2 HOURS EACH DAY. THERE ARE MANY SIMILAR REPORTS ONLINE, INCLUDING THIS ONE FROM A PROFESSIONAL REVIEWER: " ALTHOUGH THE CHROME USED IS ?SMOKED? TO LESSEN BRIGHTNESS, MATTE ALUMINUM WOULD HAVE IMPROVED THE OVERALL AMBIANCE IMMENSELY. AT ONE POINT, I WAS ACTUALLY BLINDED BY DAZZLING REFLECTIONS OFF THE BEZEL OF THE INSTRUMENT CLUSTER." - HTTP://REVIEWS.CARREVIEW.COM/2013-TOYOTA-AVALON-LIMITED-REVIEW *JS

FEW DAYS AFTER PURCHASING BRAND NEW 2014 TOYOTA AVALON, NOTICED A HIGHLY INTENSE MIRROR LIKE REFLECTION OF THE SUN COMING OFF THE VERY THICK SHINY POLISHED CHROME IN THE DASHBOARD THAT SURROUNDS THE INSTRUMENT CLUSTER AND THE AC VENTS IN THE CENTER. 3 SPOTS IN THE DASH WHERE I GET SEVERE GLARE. IT HAPPENS USUALLY MIDDAY WHEN IT'S SUNNY OUTSIDE AND SUN IS OVERHEAD. THE BLINDING LIGHT IS SO BAD I MUST PUT MY HAND IN A POSITION TO OBSTRUCT THE VIEW FROM MY EYES. I AM SCARED THIS MAY DISTRACT ME FROM DRIVING AND CAUSE AN ACCIDENT, OR EVEN CAUSE INJURY TO MY VISION AND PERMANENTLY BLIND ME. PLEASE HELP. TOOK VEHICLE TO DEALER COMPLAINING ABOUT IT 6/10/14. THEY SAID THEY WILL LOOK INTO IT. I SEE COMPLAINTS FROM 2013. WHY HASN'T ANYTHING BEEN DONE ABOUT THIS? HOW CAN THEY BUILD A CAR LIKE THIS AND CONTINUE SELLING IT THIS WAY? I AM SCARED TO DRIVE THIS CAR WITH THE THICK POLISHED CHROME IN THE DASH. *JS

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE INFORMATION CENTER BECAME BLANK WHENEVER THE SUN LIGHT REFLECTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING TO STANDARD AND THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 300.

THE 2014 TOYOTA AVALON HAS A BACK UP CAMERA WITH A COMPLEX SET OF GEOMETRIC COLORED BOXES IN THE IMAGE ON THE SCREEN THAT APPEARS WHEN THE CAR IS PUT IN REVERSE GEAR. THE OWNER'S MANUAL DOES NOT HAVE AN ENTRY FOR THE BACK UP CAMERA. SO, WHAT DO THESE VARIOUS COLORED IN THE BACK UP CAMERA SCREEN MEAN? IS INFORMATION FOR THIS SAFETY DEVICE REQUIRED TO IN A REFERENCE BOOK PROVIDED TO THE OWNER BY THE MANUFACTURER?

I HAVE A NEW 2014 AVALON WITH HEATED LEATHER SEATS. I DEMAND THAT A RECALL BE ISSUED BY THE TOYOTA COMPANY. I HAVE LESS THAN 700 MILES ON MY CAR, AND TOYOTA DOESN'T WANT THIS TO BE A MANDATORY RECALL? *TR

DRIVER'S SIDE SEAT HAS EXCESSIVE WEAR SHOWING DISCOLORATION AND RIDGE / LUMP ON LEFT SIDE OF SEAT. SEATS ARE HEATED / AIR CONDITIONED AND ARE IVORY COLORED HOWEVER THE WEAR AND LUMP IN SEAT ARE SHOWING A DARKER COLOR ALMOST DARK GRAY. DON'T KNOW IF THE LUMP / RIDGE IN SEAT IS PART OF THE HEATING ELEMENT OR JUST IRREGULAR WEAR. *TR

I WAS STOPPING IN A TENNIS COURT PARKING LOT WHEN THE CAR SUDDENLY ACCELERATED AND HIT A TREE. THE DAMAGE CAME TO ABOUT $7,000. THIS WAS THE SECOND TIME THIS HAPPENED. THE FIRST TIME WAS 4/2/2014. THE CAR SUDDENLY ACCELERATED WHEN I WAS GOING APPROX. 5 MILES AN HOUR BUT I WAS ON A STRAIGHT STRETCH OF ROAD AND STOPPED THE CAR WITHOUT DOING ANY DAMAGE. THE FIRST TIME I TOOK THE CAR TO THE TOYOTA DEALER AND THEY COULD NOT FIND ANYTHING WRONG. I FELL THAT THIS CAR HAS A SERIOUS DEFECT AND SHOULD NOT BE DRIVEN UNTIL THIS PROBLEM IS FIXED. *TR

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE VEERED TO THE LEFT. IN ADDITION, THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.