2023 Toyota Camry Electrical System Problems

I am filing a complaint regarding my 2023 Toyota Camry with 23,375 miles. The vehicle has been diagnosed with an infotainment system failure that presents identical symptoms to an active recall affecting similar vehicles. Toyota has confirmed my VIN is not included in the recall campaign, despite the failure matching the recall description. The dealership has documented the defect, and Toyota approved only 50% goodwill assistance. The system malfunction affects core vehicle functions controlled through the infotainment interface, creating driver distraction and potential safety concerns. I am concerned that vehicles outside the current VIN range are experiencing the same defect and that the recall population may be too narrowly defined. I am requesting review of this issue to determine whether additional vehicles, including mine, should be included in the recall. I have attached the diagnostic invoice for the dealership to confirm no updates or repairs could be performed and a new infotainment system would be required at an out of pocket cost of 50% of $2277.87.

The infotainment screen will randomly turn off while driving. The entire screen goes completely black and sometimes stays that way for several minutes. Up to 13 minutes with no way to display GPS information.

The contact owns a 2023 Toyota Camry. The contact stated that after a routine oil service, while driving at various speeds with the cruise control activated, the safety feature on the front camera failed to display or provide a clear warning as intended. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the front camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

I came out to my vehicle and attempted to start it as usual and the EPB would not disengage and I had to have it towed to the dealer. They had to manually disengage it and told me I needed a new switch. I purchased the switch and that did not fix the problem, all of my warning lights have been on the vehicle ever since due to error code "PARK BRAKE MALFUNCTION" i cannot use my parking brake and all of my other ADAS safety features are disabled as a result of this, ABS light, PCS, including Cruise Control, Lane Departure, etc are ALL disabled due to this EPB Malfunction.

The contact owns a 2023 Toyota Camry. The contact stated while attempting to turn off the vehicle using the Push to START button, the vehicle entered accessory mode (ACC-ON) and started to roll away. The vehicle then displayed the message “Shift to Park before exiting the vehicle”. The vehicle was taken to the dealer, who duplicated the failure but was unable to provide a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,000.