2004 Toyota Highlander Complaint Log

I WAS PULLING INTO A PARKING SPACE IN A PARKING LOT, GOING LESS THAN 5 MILES PER HOUR. AS I TURNED INTO THE SPOT, THE CAR LURCHED AHEAD, SO QUICKLY, THAT SLAMMING ON THE BRAKES STILL CAUSED ME TO SLIDE A BIT. I ENDED UP HITTING A CAR PARKED IN THE SPOT IN FRONT OF ME, AND CAUSING $1400 WORTH OF DAMAGE (TO MY FRONT BUMPER AND THE OTHER CARS REAR BUMPER). I HAD A FRIEND IN THE CAR WITH ME WHO VOUCHED FOR THIS. I HAVE NEVER HAD AN ACCIDENT BEFORE, AND WAS COMPLETELY BAFFLED BY WHAT HAPPENED. AFTER GOOGLING THIS, I SEE THAT THIS CAR HAS HAD SEVERAL SIMILAR INCIDENTS, AND I AM NOW WORRIED ABOUT THE SAFETY OF MY CAR. I AM UNSURE HOW TO PROCEED, AS I HAVE READ THAT MECHANICS SEEM UNABLE TO DUPLICATE THE EVENT THAT OCCURS WHERE IT SEEMS TO ACCELERATE RAPIDLY. VERY EMBARRASSING- I HAVE NEVER HAD A CAR ACCIDENT BEFORE! *TR

ENGINE WAS LEAKING COOLANT. CAR WAS BROUGHT TO REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE ENGINE CYLINDER'S HEAD BOLTS WERE STRIPPED CAUSING THE LEAK. LATER WAS INFORMED DAMAGE WAS DUE TO THE PLACEMENT OF THE INSULATION FOAM RUBBER PIECE BETWEEN THE INTAKE MANIFOLD AND THE ENGINE BLOCK THAT CREATED AN UNEVEN DISPERSION OF HEAT, CREATING FATIGUE IN THE ALUMINUM BLOCK ALLOWING THE HEADBOLT TO STRIP. CONTACTED TOYOTA WHO REFUSED TO ACKNOWLEDGE MANUFACTURING DEFECT. REPAIRS TOTALED $2,000 DUE TO THIS MANUFACTURING ERROR. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STARTED THE VEHICLE AND THE CHECK ENGINE AND VOC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE CRANKSHAFT PULLEY NEEDED TO BE REPLACED. THE DEALER ADVISED THAT THERE WAS A CRACK IN THE PULLEY THAT COULD CAUSE THE POWER STEERING PUMP TO BECOME COMPROMISED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V539000, (ENGINE AND ENGINE COOLING) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ALSO INFORMED HER THAT THE CRANKSHAFT PULLEY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO CONFIRMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER WHO OFFERED NO FURTHER ASSISTANT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.

MY 7 YEAR OLD GOT TRAPPED IN THE SEATBELT AND HE HAD TO BE CUT OUT. HE WAS SITTING IN HIS HIGH BACK BOOSTER WITH THE SEATBELT PULLED OVER AND BUCKLED. BEFORE UNBUCKLING, HE PUT HIS HEAD THROUGH AND UNDER THE SHOULDER BELT PORTION. AFTER DISENGAGING THE BUCKLE, THE BELT STARTED TO RETRACT, AND GOT CAUGHT ON THE ARMREST OF THE BOOSTER SEAT AND STARTED TIGHTENING AROUND MY CHILD. EVERYTIME HE WIGGLED OR MOVED TO GET OUT, IT TIGHTENED FURTHER TO THE POINT WHERE HE WAS HAVING TROUBLE BREATHING. THERE WAS NO WAY TO MANUALLY LOOSEN THE BELT AS IT CONSTRICTED AROUND HIM FURTHER AND FURTHER LIKE A BOA CONSTRICTOR. I HAD TO SCREAM FOR HELP AT THE CAR WASH I WAS AT AND THE WORKERS BROUGHT SCISSORS TO CUT THE BELT AND GET HIM OUT. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE SMELL OF BURNING OIL WAS EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE TRANSMISSION OIL BEARING SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 85,250. UPDATED 08/08/2012 *JS

THE THREADS IN THE ENGINE BLOCK BECAME STRIPED LEAKING COOLANT INTO THE ENGINE/PISTONS, BLOWING THE HEAD GASKET. *TR

COOLANT LOSS DUE TO STRIPPED HEAD BOLTS IN THE ENGINE BLOCK. NO SMOKE OR HEAT OR WARNING ON DASH. HAVE TO CHANGE ENGINE BLOCK COSTING $6,000 FOR PARTS AND REPAIR. DEALER NOT RESPONDING. ALWAYS HAVE RECEIVED MAINTENANCE WITH THE SAME DEALER/SERVICE CENTER. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT NOTICED CONDENSATION AND MOISTURE IN BOTH THE DRIVER AND PASSENGER SIDE HEADLIGHT LENSES. IN ADDITION, THE DRIVER'S SIDE HEADLIGHT LENSES HAD MELTED AND EXHIBITED A BUBBLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

BROUGHT THE VEHICLE IN FOR A ROUTINE OIL AND FILTER REPLACEMENT. AS DEALERS NORMALLY DO, THEY ALSO DID SPOT CHECKS ON BRAKES, HOSES, ETC. THE TWO FRONT WHEELS HAD BEEN REMOVED SUPPOSEDLY TO CHECK THE WEAR ON THE BRAKE PADS. AS THE MECHANIC WAS REINSTALLING THE WHEELS, TWO OF THE LUGS BROKE OFF. THE SERVICE REP SHOWED ME ONE AS HE EXPLAINED WHY THE OIL AND FILTER JOB WAS TAKING MUCH LONGER THAN EXPECTED. I STUDIED THE FRACTURE FACE AND SAW TYPICAL FATIGUE FAILURE WITH ORIGIN AND PROGRESSION FEATURES. IT WAS QUITE EVIDENT THE PROBLEM STARTED MUCH EARLIER THAN TODAY. I ONLY SAW ONE BROKEN LUG, BUT THE SERVICE REP SAID THAT THERE WERE TWO LUGS THAT BROKE PREMATURELY WHEN THEY WERE REINSTALLING ONE WHEEL. THIS CONCERNS ME SO I AM GIVING THIS INFORMATION TO NHTSA. I HAVE TAKEN CLOSE-UP PICTURES OF THE FRACTURE FACE IF YOU WOULD LIKE THEM SUBMITTED. TO BE SAFE, I AM HAVING ALL THE FRONT WHEEL LUGS REPLACED ON THIS VEHICLE. AGREED, THIS ISN'T NECESSARILY A TOYOTA PROBLEM. IT COULD HAVE BEEN CAUSED BY OVERTORQUE WHEN I HAD THE TIRES REPLACED. IF IT IS A TOYOTA PROBLEM, YOU'LL HAVE OTHER REPORTS SIMILAR TO MINE. (I AM A RETIRED SR. QUALITY ENGINEER FAMILIAR WITH ACCIDENT INVESTIGATION, FAILURE MODES, METALLURGY, METALLOGRAPHY, MACHINING PRACTICES, THREADS, ETC.) *TR

MY CAR STARTED HEATING UP AS I ACCELERATED ONTO THE HIGHWAY. I SAW THE DIAL GOING INTO THE RED ZONE. I PULLED OFF THE HIGHWAY AND WAS TOWED AT MY EXPENSE TO HILLTOP RICHMOND TOYOTA. I WAS TOLD THAT AFTERNOON THAT THE HEAD GASKET AND THE WATER PUMP BOTH BLEW OUT. I NOW HAVE A $2,500 REPAIR ON MY HANDS. AFTER RESEARCHING THIS I FOUND THAT THIS IS HAPPENING TO MANY TOYOTA OWNERS AND THAT WAS VERIFIED BY THE DEALERSHIP PERSON AS WELL. TOYOTA IS USING BOLTS THAT STRIP WHICH CAUSE THE HEAD GASKET TO FAIL. THERE ARE ALSO SEVERAL REPORTS ABOUT A FOAM PIECE IN THE BLOCK THAT ALSO FAILS AS IT IS FAULTY AS WELL. *TR

ON NOVEMBER 14, 2011, I WAS PARKING MY TOYOTA HIGHLANDER IN A VERY FAMILIAR PARKING SPACE AND SUDDENLY MY CAR TOOK ON A LIFE OF ITS OWN AND ACCELERATED, VEERED LEFT, JUMPED LOW SIDEWALK CAR BARRIER, JUMPED CURB, AND HIT A DECORATIVE POLE; BRAKES COULD NOT STOP CAR. IT WENT FROM GENTLY ENTERING A PARKING SPOT WHICH I HAVE OFTEN USED TO FULL THROTTLE SPEED. THE CAR DID NOT ACCELERATE STRAIGHT FORWARD IT VEERED TO LEFT. *TR

THE STEERING ANGLE SENSOR WENT ON RANDOMLY DURING DRIVING, THE TRACTION CONTROL INDICATOR LIGHT WAS ON, CAUSING ENGINE SPEED SLOW DOWN AND SLUGGISH ON ROAD, IT HAPPENED A FEW TIMES. I DROVE SLOWLY TO THE DEALER, IT COSTS OVER $600.00 TO FIX THE PROBLEM, I AM VERY DISAPPOINTED AT TOYOTA. *TR

HESITATION DURING AUTO TRANSMISSION GEAR CHANGES. ENGINE REVS VERY HIGH THEN CHANGES GEARS. *TR

LATE LAST YEAR WE NOTICED THAT THE DAYRUNNING PORTION OF THE HEADLAMP COVER HAD MELTED ON THE INSIDE, NEXT TO THE TIP OF THE BULBS ON EACH SIDE. THERE IS NO WAY TO TURN THE DAYRUNNING FEATURE ON OR OFF, IT IS ALWAYS ON. NOT ONLY DOES THIS WEAR DOWN THE BATTERY, WHICH WE'VE ALREADY REPLACED IN ONE YEAR, BUT THE HEADLIGHT COVER CANNOT HANDLE THE HEAT GENERATED FROM CONSTANTLY BEING "ON". WE WOULD LIKE THIS ISSUE RESOLVED AND A DISCOUNT GIVEN ON A NEW SET, SINCE IT ISN'T OUR FAULT, AS IT COULDN'T BE TURNED OFF. HEADLIGHTS ARE EXPENSIVE, AND AT NIGHT IT IS A SAFETY ISSUE, SINCE OUR VISIBILITY IS DRASTICALLY REDUCED- WHERE WE LIVE, THERE ARE DEER AND WINDING HILLY ROADS. IF TOYOTA WON'T DO ANYTHING, WE WILL BE FORCED TO DO THIS EXPENSIVE REPAIR OURSELVES, BUT WILL BE VERY, VERY DISAPPOINTED. TOYOTA SHOULD STAND BEHIND THEIR PRODUCT, THIS IS A DESIGN FLAW AND A HUGE SAFETY ISSUE. *TR

INTERMITTENT LOSS OF AC WHEN HITS BUMPS. ON 06/23/11 I TOOK IN MY WIFE'S 2004 TOYOTA HIGHLANDER TO ALAMO TOYOTA WHERE THEY CHARGE ME $92.72 TO TIGHTEN OR AS THEY PUT IT RETORQUE BOLTS BEHIND AC PANEL IN WHICH LOOKING AT IT NOW THERE ARE NO BOLTS BEHIND PANEL THERE IS ONE UNDERNEATH THE TEMPERATURE CONTROL KNOB AND SCREW ON THE SIDE . THEY TIGHTEN THAT NUT DOWN ON THE CONTROL/TEMP KNOB AND WHAT IT DID IT PULLED AWAY THE CIRCUIT BOARD AND MADE CONTACT WITH THE THREE CONDUCTOR ON THAT RIBBON CABLE BEHIND THE KNOB. WHICH WAS A QUICK FIX WHICH ESSENTIALLY STOPPED WORKING (THEY BROKE OFF ) . I TAKE IT IN AGAIN TO ALAMO TOYOTA AND NOW THEY SAY ITS MY COMPRESSOR NEEDS TO BE REPLACED FOR $1460.00 PLUS TAX I HAD ALREADY READ THE ONLINE FIX , I EXPLAIN TO THEM AND SHOWED THEM PICTURES OF THE ONLINE FIX. THEY SAID ITS THE COMPRESSOR. SO I CAME HOME TOOK IT APART AND FOUND TWO OF THE WIRE ON THE RIBBON CABLE BROKEN OFF .I INSTALLED THREE NEW WIRE BY SOLDERING THEM REPLACING THE RIBBON CABLE. AC IS WORKING AGAIN THANKS TO THE THAT ONE PERSON THAT PUT THOSE PICTURES ONLINE OF THE FIX THIS PERSON HE SAVED THOUSANDS OF DOLLARS FOR A LOT OF PEOPLE OUT THERE. I THANK HIM, AND I WILL NEVER DEAL WITH TOYOTA AGAIN I ALSO OWN A TUNDRA AND AS SOON AS I CAN I WILL TRADE BOTH IN FOR SOMETHING OTHER THEN TOYOTA. THEY ARE PART OF AMERICAN GREED. *JS

TOYOTA HIGHLANDER 2004 6 CYL AWD - LAST MAY SQUEALING NOISE COMING FROM BACK OF THE CAR. MADE IT TO A TOYOTA DEALER AND FOUND OUT IT WAS THE REAR DIFFERENTIAL. TOOK 4 DAYS AND OVER $1200 TO FIX. THIS WEEK, NOISE COMING FROM FRONT OF THE CAR. CONTINUED TO GET WORSE. TOOK TO TOYOTA DEALER AND WAS INFORMED IT WAS THE DRIVE SHAFT - SO FAR OUT OF ALIGNMENT NEEDS TO BE REPLACED? JUST HAD IT AT THE SAME DEALER FOR MAINTENANCE 3 WEEKS AGO - SAID NOTHING. THIS WILL COST $1300. SEARCHING INTERNET AND FINDING I'M NOT ALONE, BUT NO RECALL. WHAT GIVES WITH THESE CARS? *TR

DRIVER SUN VISOR DEFECT HAS CAUSED NUMEROUS SAFETY ISSUES AND NEAR ACCIDENTS. VISOR WILL NOT REMAIN UP WHILE DRIVING IN 2004 TOYATA HIGHLANDER. *TT

INTERMITTENT LOSS OF A/C AND/OR HEAT AND FINALLY TOTAL LOSS OF A/C ON MY 2004 TOYOTA HIGHLANDER. INITIAL FIX WAS TO TIGHTEN THE NUT ON THE TEMPERATURE CONTROL. I FOUND THAT THIS PROBLEM WAS INHERENT AFTER GOING TO THE WEB AND LEARNING OF THE MANY PROBLEMS WITH THE ASSEMBLY AND THE QUICK FIX. ESSENTIALLY THE A/C STOPPED WORKING ENTIRELY. I BROUGHT IT TO MY PRIVATE MECHANIC AND HE FOUND THAT THE CABLE FROM THE TEMPERATURE CONTROL TO THE MOTHER BOARD WAS BROKEN. I INQUIRED HOW THIS COULD HAPPEN AND WAS ADVISED THAT WHEN THE NUT ON THE TEMPERATURE CONTROL CAME LOOSE, THE WHOLE UNIT WAS TURNING WHEN I WAS ADJUSTING THE TEMPERATURE, WHICH CAUSED THE CABLE TO BREAK. THE LACK OF A LOCK WASHER OVER THE FLAT WASHER WAS THE CULPRIT THAT ALLOWED THE NUT TO COME LOOSE. BECAUSE THE CABLE FROM THE MOTHERBOARD TO THE TEMPERATURE CONTROL IS HARD WIRED, THE ENTIRE ASSEMBLY HAD TO BE REPLACED AT A COST OF APPROXITMATELY $950.00. NOTE: I HAVE THE ENTIRE FAULTY ASSEMBLY AT HOME, IN THE EVENT YOU REQUIRE TO SEE IT. *KB

CAR HESITATES AND SUDDENLY SURGES FORWARD. THE IS THE 2ND TIME THIS HAS OCCURRED IN THE PAST 3 MONTHS. THE FIRST TIME WAS NEAR MY GARAGE AND FORTUNATELY THE CAR ONLY TRAVELED SEVERAL FEET FORWARD BEFORE HITTING THE CORNER OF THE GARAGE AND COMING TO A STOP. LAST SUNDAY, I WAS LEAVING A PARKING LOT. I WAS TURNING LEFT WHEN THE CAR HESITATED AND SUDDENLY SURGED FORWARD AT A RAPID SPEED. BEFORE I WAS ABLE TO REGAIN CONTROL, THE CAR HAD TRAVELED APPROXIMATELY 20-25 FEET FORWARD, RAN UP ON A MEDIAN AND CRASHED INTO A TREE. I CALLED THE POLICE ABOUT FILING A REPORT BUT AS IT OCCURRED ON PRIVATE PROPERTY, THEY DECLINED. *TR

2004 TOYOTA HIGHLANDER......DRIVER SUN VISOR DOES NOT STAY UP. BLOCKS VISION. TOYOTA WILL NOT FIX AT THEIR EXPENSE. RESEARCH SHOWS THAT THERE ARE NUMEROUS COMPLAINTS OF THE SAME NATURE. THIS IS A DESIGN FLAW AND TOYOTA NEEDS TO STEP UP. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED WHEN DRIVING AT LOW SPEEDS THE RIGHT REAR BRAKE LIGHTS DO NOT ILLUMINATE WHEN DEPRESSED. THE FAILURE WAS BROUGHT TO HIS ATTENTION BY ANOTHER DRIVER. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

WHEN DRIVING THE HEATER OR THE AIR WILL JUST COME ON, USUALLY WHEN YOU WOULD DRIVE OVER A ROUGH SPOT IN THE STREET.USUALLY THE AIR WILL COME ON IN THE WINTER AND THE HEATER WILL COME ON IN SUMMER.CALL TOYOTA THEY SAID COST ABOUT 800.00. I HAD IT FIX BY AN INDEPENDENT GARAGE.IT STILL COST ME 370.00. THEN I GO ON LINE AND OUT THERE'S HUNDREDS IF NOT LOTS MORE PEOPLE THAT HAVE THE SAME PROBLEM.I THINK SINCE THERE IS SO MANY PEOPLE THAT THIS SAME PROBLEM THAT TOYOTA SHOULD REIMBURSE US AT LEAST PARTLY. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THE AIR CONDITIONING UNIT WOULD INVOLUNTARILY SWITCH FROM BLOWING COOL AIR TO HOT AIR WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CONTROL BOARD FOR THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO TOLD THAT THE FAILURE WAS COMMON DUE TO THE WIRING. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN AND THE VIN WAS UNAVAILABLE.

ON FEBRUARY, 18, 2011 AT APPPROXIMATELY 1:30 P.M. I GOT INTO MY 2004 TOYOTA HIGHLANDER, WHICH WAS PARKED IN A PRIVATE PARKING LOT AT 1 MEETINGHOUSE RD. IN CHELMSFORD, MA. I TURNED THE KEY ON, STARTED THE CAR, AND PUT THE GEAR IN REVERSE TO BACK OUT OF THE PARKING SPACE. AS I TOUCHED THE ACCELERATOR PEDAL WITH MY RIGHT FOOT, THE CAR ACCELERATED UNCONTROLLABLY AT A SPEED THAT DID NOT CORRESPOND WITH THE PRESSURE I HAD PUT ON THE PEDAL. I IMMEDIATELY PUT MY FOOT ON THE BRAKES, BUT THERE WAS NO RESPONSE FROM THE BRAKE SYSTEM. THE STEERING WHEEL WAS TURNED TO BACK OUT IN A COUNTERCLOCKWISE DIRECTION, AND WITHIN NO MORE THAN 4 SECONDS, THE CAR CRASHED INTO A BUILDING APPROXIMATELY 20 FEET FROM WHERE THE CAR WAS INITIALLY PARKED. THE CAR WAS TOTALLY UNRESPONSIVE TO MY EFFORTS TO BRAKE SUBSEQUENT TO THIS SUDDEN AND INEXPLICABLE ACCELERATION. I'M LUCKY I WASN'T KILLED, BECAUSE MY VEHICLE WAS TOTALED. *TR

COOLANT LOSS DUE TO STRIPPED HEAD BOLTS IN THE ENGINE BLOCK. ENGINE OVER HEATED. NO HEAT.*TR

TL*THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE CYLINDER BEHIND THE INTAKE MANIFOLD WAS LEAKING AND THAT SHE WOULD NEED TO REPLACE THE ENGINE. THE DEALER ADVISED THE CONTACT THAT SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY THEY WOULD NOT BE ABLE TO PROVIDE HER WITH ANY ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 78,000.

I TOOK MY 2004 TOYOTA HIGHLANDER V6 TO LONGO TOYOTA FOR BRAKE BOOSTER RECALL IN NOVEMBER 2010. THEY KEPT MY CAR NEARLY 7 WEEKS BEFORE REPAIR WAS COMPLETED. A FEW DAYS AFTER PICKING UP MY VEHICLE, WHILE I WAS PARKED DROPPING OFF MY PASSENGER, MOST OF THE CONTROL PANEL LIGHTS ILLUMINATED (BRAKES, ABS, TRAC OFF, VSC, CHECK ENGINE). I REPORTED THIS TO THE DEALER. THEY SAID TO BRING THE CAR BACK. I TOOK THE CAR BACK AND DIAGNOSTIC TESTS WERE RUN AND CONCLUDED THAT A CODE WAS STORED BUT IT WAS NOTHING SPECIFIC THAT HAD FAILED. BRAKE SYSTEM WAS BLED. IN JUNE 2011, THE LIGHT CLUSTER ("CHRISTMAS TREE" IS HOW THE DEALER REFERS TO IT) ILLUMINATED AGAIN WHILE I WAS ATTEMPTING TO PICK UP MY CAR FROM MY LOCAL TOYOTA DEALER (BOB SMITH TOYOTA). AGAIN, THE CAR WAS LEFT. AGAIN IT WAS REPORTED TO ME THAT THE SYSTEM HAD STORED A CODE BUT NO SPECIFIC COMPONENT WAS IN FAILURE AND THE BRAKES WERE BLED. APPROXIMATELY, JULY 20, 2011 AND JULY 23, 2011, THE LIGHTS ILLUMINATED AGAIN, ONLY FOUR OF THEM (TRAC OFF, VSC, ABS, BRAKES). I CONTACTED THE TOYOTA DEALER ON TUESDAY, JULY 26 AND WAS FORCING THE ISSUE ON JULY 29, 2011 AND MADE AN APPOINTMENT FOR AUGUST 1, 2011. ON JULY 31, 2011, THE SAME FOUR LIGHTS ILLUMINATED WHILE DRIVING AND STAYED ON. I STOPPED, TURNED OFF THE ENGINE, RESTARTED THE VEHICLE, AND EXPERIENCED A VERY SPONGY, SQUISHY BRAKE PEDAL. I CONTACTED TOYOTA MOTOR CORPORATION TO FURTHER ADDRESS THE CONCERN OF MY VEHICLE NOW BEING UNSAFE AS A RESULT OF THEIR RECALL. TOYOTA MOTOR CORPORATION WAS VAGUE AND SAID THAT THE MATTER COULD ONLY BE ADDRESSED BY LONGO TOYOTA, THE DEALER THAT PERFORMED THE RECALL, SINCE THE PARTS WARRANTY WOULD ONLY BE WITH THEM. IN CONTACTING BOB SMITH TOYOTA, THE SERVICE ADVISORS SWEARS THAT THE PROBLEM CAN BE RESOLVED BY THEM. IT APPEARS THAT PERFORMING THE RECALL WEAKENED THE INTEGRITY OF MY BRAKE SYSTEM. AS ONE REPRESENTATIVE SAID, "YOU WILL NOT HAVE A CATASTROPHIC FAILURE AND YOU WILL STILL BE ABLE TO STOP. IT WILL JUST TAKE LONGER." *KB

TL*THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, AND NOTICED THAT THE TEMPERATURE GAUGE RAPIDLY INCREASED TO HOT AND THE ENGINE BEGAN TO OVERHEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT PARKED THE VEHICLE FOR ONE HOUR AND THEN RESUMED DRIVING WITHOUT THE ENGINE OVERHEATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE INFORMED THAT THE ENGINE BLOCK BOLTS WERE STRIPPED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

THE LENSES OF THE DAYTIME RUNNING LAMPS/HIGH BEAMS HAVE DEVELOPED WHITE, OVAL-SHAPED BUBBLING/MELTING MARKS OF APPROXIMATELY 0.5 TO 0.75 INCHES IN DIAMETER, IN THE CENTER OF THE LENSES, DIRECTLY IN FRONT OF THE LAMPS. I FIRST NOTICED THIS IN DECEMBER 2010 JUST PRIOR TO CHANGING THE ORIGINAL LAMPS (THEREFORE THE REPLACEMENT LAMPS DID NOT CAUSE THIS PROBLEM). I REPORTED THIS TO TOYOTA, CASE NUMBER 1012071480. TOYOTA TOLD ME TO TAKE THIS UP WITH THE SERVICE DEPARTMENT OF A DEALER. AT THE DEALERSHIP, I WAS INITIALLY QUOTED A PRICE OF $988 TO REPLACE THE ASSEMBLIES. AFTER DISCUSSION WITH THE SERVICE MANAGER AND HIS FOLLOW-UP WITH TOYOTA, THE PRICE WAS LOWERED TO $396 TO PAY ONLY FOR LABOR, PARTS TO BE PROVIDED AT NO CHARGE. I OPTED TO NOT HAVE THIS DONE FOR THIS PRICE. POSSIBLE SAFETY ISSUES: 1) DAMAGED/MELTING LENSES COULD IMPACT THE EFFECTIVENESS OF THE HIGH BEAMS AND/OR THE DAYTIME RUNNING LAMPS; 2) HEAT THAT IS HOT ENOUGH TO DAMAGE/MELT THE LENSES COULD BE A FIRE HAZARD; 3) DAMAGED/MELTING LENSES COULD BE AN INDICATION OF AN ELECTRICAL PROBLEM. I HAVE DIGITAL PHOTOS TAKEN IN DECEMBER 2010 SHOWING THE DAMAGED/MELTING LENSES THAT I HAVE PROVIDED TO TOYOTA AND WOULD BE PLEASED TO PROVIDE TO NHTSA. I HAVE ALSO RETAINED THE ORIGINAL LAMPS, AND THE CAR STILL HAS THE DAMAGED/MELTED LENSES. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE ENGINE STARTED TO OVERHEAT AND SMOKE. NONE OF THE WARNING LIGHTS APPEARED NOR DID THE TEMPERATURE GAUGE INFORM HIM THAT IT WAS GOING TO OVERHEAT. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE THREADS FROM THE ENGINE BOLT STRIPPED AND HE NEEDED TO REPLACE THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS LOOSING COOLANT BECAUSE OF A FRACTURED STRIP HEAD BOLT IN THE ENGINE, CAUSING THE VEHICLE TO SMOKE AND OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR, THE VEHICLE WAS HESITANT TO RESPOND. THE FAILURE WOULD OCCUR MOST PROMINENTLY WHEN THE VEHICLE WAS FIRST STARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000 AND CURRENT MILEAGE IS 93,000.

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER LIMITED. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE ABNORMALLY BEGAN TO VEER OFF THE ROAD. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE THEN SUDDENLY SPUN AROUND AND CRASHED INTO A RAVINE. THE VEHICLE ROLLED OVER TWICE. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK AND WAS ADMITTED TO THE HOSPITAL FOR TWO DAYS. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED BY THE CONTACTS INSURANCE COMPANY. THE CONTACT STATED THAT PRIOR TO THE CRASH, AN UNKNOWN WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER MADE REPAIRS TO THE VEHICLE AND THE LIGHT WAS NO LONGER ILLUMINATED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CRASH. THE FAILURE MILEAGE WAS 73,000. UPDATED 01/14/11*LJ

RECENTLY DISCOVERED TWO WHITE MELTED BUMPS IN THE EXACT CENTER OF THE HEADLAMP CASING WHERE THE DAYTIME RUNNING LAMP BEAMS PASS THROUGH THE PLASTIC. HAVE ONLY HAD THE VEHICLE SINCE JULY 2010 AND THE INCIDENT OCCURED DURING A 19 HOUR DRIVE, MOST OF WHICH TOOK PLACE DURING DAYLIGHT HOURS. HEADLIGHTS WERE NOT TURNED ON UNTIL SUNSET. CONCERNED THAT FACTORY LIGHTS ARE HOT ENOUGH TO MELT THE PLASTIC THAT IS FACTORY INSTALLED. OBVIOUS DEFECT, COULD CAUSE FIRE. IMPAIRED VISION AT NIGHT ALSO A RESULT AS PLASTIC IS NOW PERMANENTLY DAMAGED. ALSO CONCERNED THAT ISSUE COULD WORSEN AND HOLE COULD APPEAR, CAUSING RAIN AND ELEMENTS TO COME IN DIRECT CONTACT WITH LIGHTING SYSTEM. ANOTHER OBVIOUS DANGER. DISENGAGING DAYTIME LIGHTS IS NOT AN OPTION, NO CONTROL OVER OVERHEATING OTHER TO TURN ON HEADLIGHTS 100% OF TIME. ALSO CONCERNED WITH THIS SOLUTION, AS DEFECT COULD POTENTIALLY BE SIMILAR IN THESE AS WELL. ATTEMPTED TO HAVE DEALER LOOK AT PROBLEM, HOWEVER WARRANTLY PERIOD HAS EXPIRED. AFTER RESEARCHING ONLINE, FOUND SEVERAL SIMILAR INSTANCES ON MODELS RANGING FROM 2004-2007. FEEL STRONGLY THAT ISSUE SHOULD BE INVESTIGATED AS PASSENGER SAFTEY IS AT RISK.

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT BOTH THE LEFT AND RIGHT TURN SIGNALS FAILED. THE SIGNAL LIGHTS ALSO INCLUDE THE NAVIGATION SYSTEM IN THE VEHICLE WHICH COINCIDES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE NAVIGATIONAL SYSTEM WOULD HAVE TO BE REPAIRED IN ORDER TO REPAIR THE NON-FUNCTIONAL TURN SIGNALS, AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED VIA EMAIL BUT THERE WAS NO RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

A 2004 TOYOTA HIGHLANDER SIGNAL LIGHT (SAFETY ITEM) IS MALFUNCTIONING AND WHEN I TOOK IT TO TOYOTA DEALER (DARCARS), I WAS TOLD I HAVE TO CHANGE THE NAVIGATION SYSTEM (LUXURY ITEM) WHICH CURRENTLY IS WORKING. I HAVE NO IDEA WHY THEY HAD TO INTEGRATE THESE TWO FUNCTIONS WHEN ONE IS A SAFETY AND THE OTHER ONE IS LUXURY ITEMS. BESIDES, IT COSTS $6000 + LABOR + TAX TO CHANGE THE NAVIGATION SYSTEM. AFTER INTENSIVE SEARCH ON THE INTERNET I FOUND OUT THAT TOYOTA KNOWS ABOUT THE PROBLEM EXCEPT THEY ONLY COVER THE PROBLEM UNDER THE 36,000MILE/3 YEAR WARRANTY. IF THIS WAS A MILEAGE RELATED PROBLEM, I CAN UNDERSTAND EVEN IF TWO NONE RELATED FUNCTIONS ARE INTERLOCKED, BUT THIS HAS NOTHING TO DO WITH MILEAGE AND WE CANNOT DRIVE WITHOUT A SIGNAL LIGHT BUT WE CAN WITHOUT A NAVIGATION SYSTEM. THIS PROBLEM STARTED A MONTH AGO AND I HAVE TRIED TO GET A RESPONSE FROM TOYOTA AND THEY ARE NOT GIVING ME ANY RESPONSE REGARDING THIS MATER. *TR

2004 HIGHLANDER - STEERING FAILED ON MAJOR SHOPPING ROAD TODAY. HEARD ONLY A HISSING SOUND IN THE ENGINE COMPARTMENT WITH A LARGE PLUME OF DARK SMOKE OUT THE TAIL PIPE. ENGINE DID NOT QUIT BUT WAS LUCKY TO BE ABLE TO PULL WHEEL HARD RIGHT TO TURN INTO PARKING LOT. AI/C STAYED ON, DID NOT OVERHEAT, TIMING BELT JUST CHANGED, NO LEAKING FLUIDS BUT MOST OF ALL NO WARNING LIGHTS OR CHECK ENGINE LITE CAME ON. HAD PROBLEM LAST MONTH WITH A/C WHICH WAS FIXED. WHAT HAPPENS TO SOMEONE DRIVING AT 65 ON HIGHWAY AND LOSES ABILITY TO STEER ... INSTANT DEATH TO DRIVER AND PERHAPS MANY OTHERS. BEEN A TOYOTA FAN FOR 30 YEARS BUT THIS COUPLED WITH OTHER MAJOR RECALLS SERIOUSLY FRIGHTENS ME TO GET BEHIND THE WHEEL AGAIN. CAR WAS TOWED TO TOYOTA DEALER WHO HAS MAINTAINED THE CAR SINCE 2004. AWAITING OUTCOME OF INVESTIGATION. POSTED 8-9-10. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE ENTERING THE HIGHWAY, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE AND THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED KNEE, CHEST AND ARM INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12-05-13 *BF

TL* THE CONTACT OWNED A 2004 TOYOTA HIGHLANDER. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED TO APPROXIMATELY 75 MPH. THE VEHICLE CRASHED INTO AN OAK TREE. THE CONTACT WAS KNOCKED UNCONSCIOUS AND TAKEN TO THE HOSPITAL. THE CONTACT SUSTAINED KNEE, BACK, SHOULDER, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR

DATE OF INCIDENT: SATURDAY, JULY 17, 2010 AT APPROXIMATELY 12:45 P.M. INCIDENT DESCRIPTION: COMING FROM A COMPLETE STOP, TURNED THE STEERING WHEEL TO PARK A 2004 TOYOTA HIGHLANDER INTO A PARKING SPOT. THE DRIVER GENTLY/MINIMALLY TOUCHED THE ACCELERATOR PEDAL TO PULL INTO THE PARKING SPOT. THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY ADDITIONAL FORCE PLACED ON THE ACCELERATOR PEDAL. THE DRIVER IMMEDIATELY APPLIED THE BRAKES IN AN ATTEMPT TO STOP THE VEHICLE. PRIOR TO THE VEHICLE COMING TO A COMPLETE STOP, THE FRONT OF THE VEHICLE STRUCK THE METAL PART OF A SIGN. THIS IS THE FIRST OCCURRENCE OF SUDDEN ACCELERATION SINCE PURCHASING THE VEHICLE USED FROM A DEALERSHIP. THE VEHICLE HAS NOT BEEN SCHEDULED FOR REPAIR AT THIS TIME. UPDATED 10/20/10 *BF UPDATED 10/22/10 *TR

I OWN A 2004 TOYOTA HIGHLANDER. I HAVE HAD AN OCCASIONAL PROBLEM WITH THE VEHICLE HESITATING AND THEN LURCHING UPON ACCELERATION SINCE I PURCHASED THE VEHICLE. THE PROBLEM IS BECOMING MORE FREQUENT AS THE VEHICLE AGES. I HAVE MENTIONED IT ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS TAKE IN FOR SERVICE BUT THE MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. I HAVE BEEN USING AN INDEPENDENT MECHANIC FOR THE LAST COUPLE OF YEARS FOR MY REGULAR SERVICE ON THE CAR (THE CAR HAS BEEN A VERY GOOD CAR OTHER THAN THE ACCELERATION ISSUE AND HAS NOT NEEDED ANYTHING OTHER THAN REGULAR SERVICE). I MENTIONED THE PROBLEM TO HIM ON DIFFERENT OCCASIONS AND AT FIRST, HE WAS NOT ABLE TO DUPLICATE THE PROBLEM EITHER. MY HUSBAND MENTIONED IT AGAIN WHEN WE TOOK IT IN FOR THE LAST SERVICE. THIS TIME WHEN THE MECHANIC DROVE THE CAR HE WAS ABLE TO FEEL THE HESITATION AND SUBSEQUENT LURCHING. HE THEN PUT IT ON AN ANALYZER WHICH SHOWED VOLTAGE SPIKES IN THE THROTTLE BODY. HE SAID TO CALL TOYOTA. WE CALLED TOYOTA AND WERE TOLD THAT THE VEHICLE NEEDED TO BE TAKEN TO A TOYOTA DEALER. WE TOOK IT TO A DEALER THIS MORNING AND WERE TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AGAIN. I CALLED TOYOTA AND FILED A COMPLAINT (10070906470 AND 1007090670 WERE THE NUMBERS I WAS GIVEN). THEY TOLD ME THERE WAS NOTHING THEY CAN DO UNTIL A TOYOTA DEALER CAN DUPLICATE THE PROBLEM. I HAVE SINCE FOUND HUNDREDS OF COMPLAINTS ONLINE ABOUT THE SAME ISSUE BY OTHER 2004 HIGHLANDER OWNERS. I DON'T KNOW WHERE ELSE TO TURN FOR HELP. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED, HEAT BEGAN BLOWING FROM THE VENTILATION AS OPPOSED TO COLD AIR. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 03/07/11*LJ UPDATED 07/18/11

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING EXTREME FORCE TO THE BRAKES. THE FAILURE RECURRED ON A SEPARATE OCCASION AND THE DEALER WAS CONTACTED WHICH ADVISED THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OF DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

AFTER WE PURCHASED OUR 2004 HIGHLANDER SOME MONTHS DOWN THE ROAD THE BACK WINDOWS WOULD GET JAMMED WHEN ROLLED DOWN. WHEN ROLLED DOWN THEY WOULD NOT ROLL BACK UP SO WE WOULD KNOW NOT TO EVER ROLL THEM DOWN. IT WAS UNFORTUNATE TO ACCOMMODATE THE VEHICLE RATHER THAN VISE VERSA AND NOW THEY SIMPLY WENT DOWN ON THEIR OWN AND WILL NOT ROLL BACK UP. THE MISTAKE WAS PROCRASTINATING YEARS BEFORE WHEN THE PROBLEM WAS FIRST NOTICED AND NOT TAKING IT RIGHT AWAY BUT NOW THAT THEY ARE COMPLETELY DOWN I NEED TO KNOW IF THIS IS A 2004 GENERIC DEFECT OR WHAT IS GOING ON WITH MY TOYOTA. *TR

THE TEMPERATURE CONTROL ON MY 2004 TOYOTA HIGHLANDER KEEPS SWITCHING BY ITSELF FROM HOT TO COLD AND HOT AGAIN. I HAVE TO ACTUALLY TURN THE AC ON EVEN WHEN THE OUTSIDE AIR COMING IN IS MODERATE BECAUSE THE TEMPERATURE CONTROL WILL SWITCH BY ITSELF TO HOT AND I CAN'T SWITCH IT OFF. THIS OCCURS EVERY TIME I DRIVE AND MORE SO WHEN I GO OVER A BUMP OR MAKE A TURN. I TURN THE VENT ON FOR OUTSIDE AIR, BUT THE TEMPERATURE CONTROL GETS LOCKED ON TO HOT AND I CAN'T TURN IT OFF. I HAVE CALLED THE DEALER AND THEY HAVE SAID THAT IT WOULD COST AROUND $1000.00 TO FIX IT. THEY WANT TO REPLACE THE WHOLE CONTROL UNIT. I HAVE READ VARIOUS FORUMS OF NUMEROUS OWNERS HAVING THIS SAME ISSUE. IT SEEMS TO BE A PROBLEM WITH TOYOTA NOT LEAVING ENOUGH SLACK IN A RIBBON CABLE WITH 3 CONNECTIONS THAT CONNECT FROM THE CIRCUIT BOARD TO THE CONTROL KNOB. THE WIRES BREAK OFF FROM THE SOLDERING ON THE KNOB. THIS SOUNDS LIKE A KNOWN DEFECT TO ME THAT TOYOTA IS AWARE OF, BUT CHOOSES TO IGNORE. APPARENTLY A CHEAPER FIX IS TO RE-SOLDER THE CABLE, BUT THEY REFUSED TO DO THAT. I THINK THEY SHOULD BE FIXING THIS FOR FREE. THIS IS JUST ANOTHER EXAMPLE OF TOYOTA IGNORING KNOWN ISSUES WITH THEIR VEHICLES. *TR

MY 2004 TOYOTA HIGHLANDER V6 AT TIME HAS VERY ROUGH SHIFTS. THE TRANSMISSIONS SEEMS TO HESITATE AND LAG WHEN I TRY TO ACCELERATE DURING NORMAL DRIVING SPEEDS. THIS HAS HAPPENED WHEN I WAS GOING 20 TO 60. *TR

CABIN BRAKE ASSEMBLY BRACKET BENDS WHEN APPLYING THE BRAKES DURING (BUT NOT LIMITED TO) EMERGENCY STOPPING. THIS MOVEMENT CAUSES THE EDGE OF THE BRAKE PIVOT BOLT TO HANG ON THE UPPER BRAKE ASSEMBLY, LOCKING THE BRAKE PEDAL TO THE FLOOR AND PREVENTING THE BRAKE FROM DISENGAGING. ADDITIONALLY, WHEN THIS DOES OCCUR, LOSS OF ADEQUATE BRAKE LEVERAGE AND/OR SUDDEN CHANGE IN PROXIMITY OF THE BRAKE PEDAL TO THE FLOOR MAY PREVENT THE DRIVER FROM APPLYING THE BRAKES TO THEIR INTENDED CAPACITY. THIS IS OF PARTICULAR CONCERN DURING AN ACCIDENT AVOIDANCE SITUATION WHEN ADEQUATE FOOT PRESSURE FAILS TO ENGAGE THE VEHICLE'S ABS. THIS DIRECTLY LEADS TO INCREASED DANGER OF INJURY/FATALITY TO DRIVERS, PASSENGERS, OCCUPANTS OF OTHER VEHICLES, AND PEDESTRIANS. TOOK VEHICLE TO DEALER TO ADDRESS THIS DEFECT. DEALER REFUSED TO REMEDY THIS SAFETY DEFECT AT NO COST TO CUSTOMER. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE REVERSING FROM HER DRIVEWAY AT RELATIVELY LOW SPEEDS OF 1 MPH, THE FRONT BUMPER FRACTURED FROM THE VEHICLE. SHE FURTHER INSPECTED THE VEHICLE AND FOUND THAT THE COMPONENTS THAT HELD THE BUMPER TO THE VEHICLE WERE ALSO BROKEN. SHE CONTACTED THE DEALER WHO REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER REFERRED HER BACK TO THE DEALER. THE CONTACT STATED THE VEHICLE WAS NOT DRIVABLE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 73,658.

HEATER CONTROL BOARD THAT ADJUSTS HOT AND COLD ON 2004 TOYOTA HIGHLANDER HAS MALFUNCTIONED. ADJUSTMENT FOR HOT AND COLD NO LONGER WORKS. WILL GO FROM HOT TO COLD AND VICE VERSA SIMPLY BY DRIVING THE VEHICLE. WENT ON MANY FORUMS AND IS A COMMON OCCURRENCE WILL THE 2004. SAME PROBLEM WITH MANY PEOPLE. TOOK INTO DEALERSHIP AND WAS TOLD THE PART IS 749.00 AND WOULD BE ABOUT $1000.00 TO REPAIR WITH LABOR. HAVE HAD NUMEROUS RECALLS WITH TOYOTA AND BELIEVE THIS SHOULD BE ANOTHER. DON'T THINK THE CONSUMERS SHOULD HAVE TO PAY FOR FAULTY EQUIPMENT. INITIALLY THOUGHT THE VEHICLE JUST WARMED UP SLOWLY BUT NOW BELIEVE THIS WAS THE BEGINNING OF A MORE COMPLEX PROBLEM WITH HEATER BOARD. CANNOT GET HEAT TO WORK PROPERLY ALL THE TIME. HAVE TO TAKE OFF KNOW FOR HOT/COLD AND WIGGLE THE STICK FOR THE KNOB TO GET ANY HEAT AND SELDOM DOES IT STAY HOT FOR LONG. HAVE NOT GOTTEN FIXED YET BUT BELIEVE I WILL HAVE TO SINCE I LIVE IN A COLD WEATHER CLIMATE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT WAS PULLING OUT OF A PARKING SPACE AT SPEEDS OF 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE VEHICLE ACCELERATED TO APPROXIMATE SPEEDS OF 35 MPH. THE VEHICLE THEN STRUCK A TREE. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM BUT WAS NOT INJURED, YET, HE IS VERY SORE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 59,000. UPDATED 06/04/10. *LJ THE CONSUMER BELIEVED THE ACCELERATOR BECAME STUCK. UPDATED 10/05/10