2008 Toyota Highlander Complaint Log

DRIVING DOWN ROADWAY WHEN A LOUD NOISE WAS HEARD IN THE ENGINE, FOLLOWED BY CHECK OIL LIGHT TO ILLUMINATE SHORTLY AFTER. DROVE TO NEAREST AUTOMOTIVE REPAIR SITE FOR SERVICE FEARING MORE DAMAGE TO ENGINE BY DRIVING FARTHER. MECHANIC DISCOVERED OIL LINE (PREVIOUSLY REPAIRED UNDER RECALL) HAD BURST AND EMPTIED ALL OIL ONTO ROADWAY. PREVIOUS REPAIR, DONE UNDER SPECS OF RECALL, DIDN'T HOLD UP AND REQUIRED ANOTHER REPAIR. TOYOTA DEALERSHIP CALLED DUE TO RECALL BEING PERFORMED THERE PRIOR. BECAUSE IT WAS COMPLETED TO SPECS, NO FURTHER ASSISTANCE WAS OFFERED. REPAIR COMPLETED WITH METAL (NOT RUBBER) TUBING AND PAID FOR OUT OF POCKET BY DRIVER. FIRE RISK NOTED SINCE OIL SPRAYED UNDERNEATH CAR, ONTO BACK OF CAR AND ONTO ROADWAY.

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE AIR CONDITION TUBE FAILED WHILE DRIVING. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE AIR CONDITION TUBE WAS EXPOSED TO THE MOTOR VENTILATOR CAUSING THE TUBE TO OVERHEAT AND EXPLODE, SPILLING THE COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING 50 MPH, THE CONTACT SMELLED BURNING OIL. THE CONTACT PULLED OVER AND FOUND A LEAK IN THE MOTOR OIL COOLING HOSE. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED. IN ADDITION, THE MECHANIC FOUND AN ISSUE WITH THE CAM SHAFT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 126,000.

ENGINE OIL COOLING (RUBBER) HOSE BURST WHILE DRIVING AND DUMPED ALL OF MY OIL ... TOYOTA HAS SINCE REPAIRED THIS PART WITH A SERIES OF METAL PIPES, WHICH SUGGESTS TO ME THAT THEY REALIZE THAT THIS IS A DEFECT BUT IT IS NOT ACKNOWLEDGED AS A RECALL

2008 TOYOTA HIGHLANDER INVOLVED IN A REAR/SIDE CRASH SITTING STILL; HIT BY OTHER VEHICLE AT 60 MPH; 3 OCCUPANTS INSIDE VEHICLE ALL INJURED; NO AIRBAGS DEPLOYED IN VEHICLE AT TIME OF CRASH; IF AIRBAGS ONLY ARE TO DEPLOY ON A FRONTAL IMPACT CRASH WHAT GOOD R THEY IN OTHER CRASHES TO HELP THE OCCUPANTS OF THE VEHICLE?

I RECENTLY NOTICED A RATTLING SOUND OUT OF THE ENGINE AREA THAT OCCURS INTERMITTENTLY. IT TYPICALLY OCCURS AFTER THE VEHICLE SITS FOR A COUPLE HOURS AFTER IT HAS BEEN DRIVEN UP TO OPERATING TEMPERATURE. THE SOUND HAPPENS FOR LESS THAN 2 SECONDS. THE TOYOTA DEALER IN OUR AREA DIAGNOSED THE ISSUE AS A FAILURE OF THE INTAKE CAM GEAR PER TOYOTA TECHNICAL SERVICE BULLETIN 0094-09. THE SERVICE ADVISOR STATED THAT IF THE ISSUE IS LEFT UNADDRESSED, IT COULD LEAD TO COMPLETE ENGINE FAILURE. HE ALSO STATED THAT THE UPDATED CAM GEAR MADE BY TOYOTA DOES NOT FIT THE EXISTING CAMSHAFT. THIS MEANS THAT ALL 4 CAM GEARS AND TWO CAMSHAFTS WOULD HAVE TO BE REPLACED WHICH DRAMATICALLY INCREASES THE LABOR AND PARTS COSTS. I WAS GIVEN THE FOLLOWING QUOTE FOR THE REPAIR: PART'S $3748.00 LABOR $2137.00 TAX $348.00 TOTAL $6233.00 I TOOK THE VEHICLE TO ANOTHER TOYOTA TO CONFIRM THE DIAGNOSIS AND THEY CONFIRMED THE ISSUE AND QUOTED ME AT A SIMILAR PRICE TO DO THE REPAIR. MESSAGE BOARDS ALL ACROSS THE INTERNET DESCRIBE A SIMILAR PHENOMENON. AFTER DISCUSSING THE MATTER WITH TOYOTA CORPORATE, THEY AGREED TO COVER 50% OF THE PARTS COST, BUT I BELIEVE THIS TO BE UNFAIR BECAUSE THEIR UPDATED PART INTRINSICALLY AND DRAMATICALLY INCREASES THE LABOR AND PARTS COSTS. EVEN THOUGH ONLY ONE CAM GEAR FAILED, THE REPLACEMENT OF ALL 4 CAM GEARS IS NOW NECESSARY.

FACTORY ALARM GOES OFF RANDOMLY.. HOOD LATCH SENSOR PROBLEM?

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. AFTER THE CONTACT PLACED THE 7 MONTH OLD CHILD IN THE BACK SEAT WITH THE SMART KEY INSIDE THE VEHICLE, ALL THE DOORS ERRONEOUSLY LOCKED. THE CHILD BECAME TRAPPED INSIDE THE VEHICLE. THE WINDOW HAD TO BE BROKEN IN ORDER TO UNLOCK THE DOORS. THE CONTACT INDICATED THAT THE SMART KEY SAFETY FEATURE DID NOT PREVENT THE DOORS FROM BECOMING LOCKED WHILE THE SMART KEY WAS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 113,000.

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE SRS WARNING LIGHT FLASHED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 11V245000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

THE AIRBAG MALFUNCTION ALERT LIGHT INTERMITTENTLY COMES ON IN MY 2008 TOYOTA HIGHLANDER LIMITED. I TOOK IT TO TOYOTA SERVICE AND THEY SAID IT WAS FUNCTIONING NORMALLY ON THAT PARTICULARLY DAY. THE ALERT LIGHT CAME ON AGAIN 2 DAYS LATER SO I CALLED TOYOTA CORPORATE OFFICES. TOYOTA SAID THAT THERE HAS BEEN A RECALL ON SOME OF THE SAME 2008 HIGHLANDERS, BUT TOYOTA CLAIMS THAT MY VEHICLE WAS NOT ONE OF THE VEHICLES AFFECTED BY THE RECALL, ALTHOUGH THE SYMPTOMS OF THE PROBLEM WITH THE AIRBAG SENSOR WIRING IS IDENTICAL IN MY CAR TO WHAT IS DESCRIBED FOR THOSE CARS THAT WERE RECALLED. THE AIRBAG MALFUNCTION LIGHT IN OUR CAR COMES ON MORE THAN 50% OF THE TIME. THIS HAS BEEN ONGOING NOW FOR ABOUT A YEAR. THE PROBLEM IS APPARENT WHENEVER THE ENGINE IS ON, WHETHER THE CAR IS MOVING OR STAIONARY.

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH AND PARKING THE VEHICLE IN THE GARAGE AT HOME, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE CRASHED THROUGH THE INTERIOR WALL OF THE GARAGE, ONLY COMING TO A STOP AFTER DAMAGING THE OUTER BRICK FACADE OF THE BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO POLICE REPORT FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATED 10/07/15*LJ UPDATED 12/11/2017*CN

TL* THE CONTACT OWNED A 2008 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER DRIVER RAN A LIGHT AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS), BUT HAD NOT YET MADE AN APPOINTMENT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. ..UPDATED 08/26/15 *BF

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND BECAME STUCK. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL MULTIPLE TIMES TO RELEASE THE PEDAL. THE CHECK ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE STOPPING THE VEHICLE AFTER PRESSING THE KEYLESS PUSH START SYSTEM, THE VEHICLE CONTINUED TO TRAVEL DOWN A HILL WHICH RESULTED IN A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

ACCORDING TO THE FOLLOWING WEBSITE, THERE IS A KNOWN ISSUE WITH A CHEAP PART ON THE TOYOTA V6 ENGINES. THERE WAS EVEN A RECALL FOR THE PART, HOWEVER, I"M TOLD MY CAR WASN'T ON THE RECAL LIST. HTTPS://SITES.GOOGLE.COM/SITE/TOYOTAV6OILLINESCANDAL/ THE ISSUE AT HAND IS THE CAR HAS BEEN TO THE DEALER FOR ALL MAINTENANCE, SO ITS NOT A NEGLECT ISSUE. THE REAR BANK VVT-I OIL LINE USED IN PRIOR TO 2008 (MINE HAS THIS ISSUE AS WELL) IS METAL WITH A RUBBER HOST CONNECTING THE TWO. THE HOSE RUPTURES, DUMPS ALL OF THE OIL, WHICH SQUIRTS ONTO THE PASSENGER WHEEL, IN THE BRAKES, ETC. IT CAN NOT ONLY CAUSE A FIRE IN THE ENGINE BAY (WHICH IT DID NOT IN THIS CASE), BUT IT COULD ALSO LEAD TO AN INABILITY TO STEER OR BRAKE (NEITHER WERE THE CASE HERE). LASTLY, 6 QUARTS OF OIL DRAINED OUT IN LESS THAN 60 SECONDS, AND THE ENGINE COULD HAVE SEIZED. THIS IS A SERIOUR ISSUE FOR A $35.00 PART.

I WAS DRIVING THE TOYOTA HIGHLANDER WHEN I GOT STRUCK ON MY FRONT LEFT SIDE . I WAS HIT PRETTY HARD MY HEAD WAS CAUGHT BETWEEN THE STEERING WHEEL AND THE WINDSHIELD . AND THE AIR BAGS NEVER DEPLOYED I WAS RUSHED TO THE HOSPITAL ALONG WITH 2 OTHER PEOPLE . AND ON THE SCREEN IT SAID CHECK SYSTEM AIR BAG FAILURE .

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE FUEL PUMP FAILING WAS A KNOWN ISSUE. THE VEHICLE WAS THEN PUT THROUGH A STRESS TEST AND THE SERVICE DEPARTMENT KEPT AND DROVE THE VEHICLE. THE SERVICE MANAGER STATED THAT THE FAILURE WAS NOT THE FUEL PUMP AND THAT THERE WAS AN ISSUE WITHIN THE SYSTEM ONCE THE VEHICLE WARMED UP THAT CAUSED THE VEHICLE TO LOSE POWER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THE AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE SPIRAL CABLE ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

I PURCHASED A QUALIFIED PRE-OWNED 2008 TOYOTA HIGHLANDER SPORT FROM RICE TOYOTA IN GREENSBORO, NC IN FEBRUARY OF 2013. SINCE THAT TIME, I HAVE PROPERLY SERVICED THE VEHICLE AND RETAINED ALL SERVICE RECORDS. ON OR ABOUT MARCH 31, 2015, WHILE I WAS DRIVING HOME FROM WORK ON I-40 (65 MPH INTERSTATE HIGHWAY), THE ENGINE IN MY HIGHLANDER SUDDENLY STALLED AND THE CHECK ENGINE LIGHT CAME ON. I COASTED INTO A REST AREA (LUCKILY) AND WAS TOWED TO A SERVICE STATION IN GREENSBORO. A COMPLETE DIAGNOSTIC WAS PERFORMED AND IT WAS DETERMINED THAT THE ENGINE FAILURE WAS DUE TO A FAULTY ENGINE VALVE SPRING. EVERY MECHANIC I HAVE SPOKEN WITH HAVE INDICATED THAT A VALVE SPRING SHOULD NOT BREAK ON A 2008 TOYOTA WITH AROUND 100K MILES. I SEARCHED ONLINE AND FOUND THAT TOYOTA HAS RECALLED HUNDREDS OF THOUSANDS OF CERTAIN LEXUS MODELS, INCLUDING MODELS FROM 2008 WITH THE SAME 3.5 LITER V6 ENGINE AS IS IN MY HIGHLANDER, FOR FAULTY VALVE SPRINGS THAT RESULT IN SUDDEN ENGINE STALLING. RICE TOYOTA HAS REFUSED TO PROVIDE ANY ASSISTANCE, AS HAS TOYOTA CORPORATION. FURTHER, TOYOTA CORPORATION HAS REFUSED TO PROVIDE ME WITH ANY INFORMATION REGARDING THE MANUFACTURER OF THE VALVE SPRING IN MY VEHICLE AND/OR ANY INDICATION IF THE SAME VALVE SPRING WAS IN THE RECALLED LEXUS MODES. I HAVE SEEN CLASS ACTION LAW SUITS FILED AGAINST TOYOTA FOR CONCEALING ISSUES WITH VALVE SPRINGS. THIS DEFECT CAN BE VERY DANGEROUS AS THE VEHICLE STALLS SUDDENLY AND WITHOUT WARNING. I NEED ASSISTANCE TO MOTIVATE TOYOTA CORPORATION AND RICE TOYOTA TO CORRECT A CLEAR DESIGN AND/OR MANUFACTURING DEFECT THAT CAUSED A POTENTIALLY DANGEROUS ENGINE STALL IN THE MIDDLE OF A MAJOR INTERSTATE HIGHWAY. *TR

TL* THE CONTACT OWNED A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE APPEARED UNDER THE DASHBOARD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.

WHILE DRIVING DRIVER'S SUN VISOR FALLS IN FRONT OF DRIVER. IF THERE WAS AN ACCIDENT THE DRIVER COULD BE INJURED BY THE VISOR.

TOOK MY CAR TO STATE INSPECTION AND FAILED BECAUSE ONLY LEFT SIDE REAR BRAKE LIGHT WAS NOT WORKING. I REPLACED THE BULBS AND CHECKED THE FUSE. FUSE IS FINE AND HAD NEW BULBS AND THE LIGHT STILL DO NOT WORK. RESEARCHED ONLINE AND IT SEEMS LIKE MANY PEOPLE ARE HAVING SAME PROBLEM. FROM WHAT I READ FROM PEOPLE ONLINE, NO ONE COULD FIGURE OUT THE CAUSE AND SOLUTION OF THE PROBLEM. SOME PEOPLE ALREADY TOOK IT INTO THE DEALER AND "RESOLVED THE ISSUE" BY SPENDING $400 BUT ENDED UP WITH THE SAME ISSUE A YEAR LATER. SEEMS TO BE GOING IN THE DIRECTION OF ELECTRICAL DESIGN DEFECT. I NEED TO GET THIS ISSUE RESOLVED TO PASS THE STATE SAFETY INSPECTION. *TR

NOISE OCCURS WHILE TURNING IN THE STEERING COLUMN. THE "CLUNKING" AND VIBRATIONS ARE FELT WITHIN THE STEERING WHEEL. THE PART FROM TOYOTA WAS REMANUFACTURED IN 2011 TO REPLACE THE CURRENT PART GIVEN IT WAS A DEFAULT PART NOT LASTING LONG. IT IS A SAFETY ISSUE GIVEN IT IS THE MECHANISM THAT CONNECTS THE STEERING WHEEL TO THE FRONT SHAFT ASSEMBLY. SHOULD THAT HAVE ISSUE, BREAK ETC. WHILE DRIVING OR TURNING IT CAN BE ACCIDENTAL OR FATAL. THE DEALERSHIP MENTIONED THAT WHILE IT MAY NOT BE A SAFETY ISSUE, ITS NOT FULLY DETERMINED THAT IT IS NOT. FOR THE PART TO BE RE-MANUFACTURED DIFFERENTLY, THERE MUST HAVE BEEN KNOWLEDGE OF A FAULTY PART. THIS NEEDS TO BE REMEDIED BY TOYOTA. PART IS INTERMEDIATE STEERING SHAFT. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE DRIVESHAFT DETACHED FROM THE MOUNT DUE TO A FAILED SPIRAL CABLE ASSEMBLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNED A 2008 TOYOTA HIGHLANDER. WHILE IDLING AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO THE INSURANCE MECHANIC WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

ON DECEMBER 10TH, 2014, AROUND 8:15AM, OUR 2008 HIGHLANDER SPORT AWD SUDDENLY ACCELERATED AT FULL THROTTLE WHEN APPROACHING A STOP SIGN, ENTERED THE CROSS SECTION AND CRASHED WITH INCOMING SUV ON THE PASSENGER SIDE. THE CAR KEPT GOING AT HIGH SPEED AFTER RUNNING A CURB AND FLATTENED ALL 4 TIRES ON STRAIGHT LINES AND EVENTUALLY STOPPED IN A NEIGHBOR'S YARD, MADE DEEP TRENCH INTO THE LAWN. THE OTHER PARTIES WERE TAKEN TO HOSPITAL FOR MEDICAL EXAM AND THEIR SUV WAS BADLY DAMAGED TO THE ENGINE COMPARTMENT. WE HAVE PHOTOS FROM VARIOUS ANGLES SHOWING THAT THIS CAR WAS NOT STOPPABLE BY A HUMAN AT THE MOMENT. WE WERE TOLD OUR CAR WILL BE A TOTAL LOSS BY THE INSURANCE COMPANY. OUR EVIDENCE INDICATED THE CAR'S DEFECTS WAS THE PRIMARY CAUSE OF FULL THROTTLE ACCELERATION WHICH HAS BEEN THE CASE FOR MANY OTHER TOYOTA CAR OWNERS FOR THE LAST FEW YEARS. WE NEED TO HOLD TOYOTA RESPONSIBLE AND ACCOUNTABLE FOR THIS AND OTHER ACCIDENTS AND TO BE INVESTIGATED THOROUGHLY BY THE NHTSA. OUR LOSS SHOULD BE PROPERLY COMPENSATED BY TOYOTA. THANK YOU FOR YOUR ATTENTION. CASE:TOYOTA HIGHLANDER UNCONTROLLED ACCELERATION ACCIDENT ON 12/10/2014 CASE NUMBER:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2008 TOYOTA HIGHLANDER HAVE PRACTICED PUTTING THE CAR IN NEUTRAL WHILE ROLLING AND RESTARTING THE CAR. *MW THE CONSUMER OFFERED HIS SUGGESTION ON HOW TO HANDLE THE IGNITION SWITCH PROBLEM. *JB

ENGINE OIL LEAKED ALMOST EMPTY. WHEN I PICKED UP KID FROM SCHOOL PARKING ON THE DRIVEWAY ON THAT RAINY DAY, SAW A LEAK LINE ON THE WET GROUND. NEXT SATURDAY I FILLED A QT OIL TO THE LEVEL AND DROVE TO REPAIR SHOP. THE TECHNICIAN SAID ALMOST ALL 5.5 QT OIL WAS LEAKED OUT. TURNED OUT IT WAS TIMING CHAIN COVERS SILICON SEALER BROKEN. I AM THE PERSON ALWAYS CHECK AROUND MY CAR BEFORE GOING OUT, IF NOT CHECKING, THINGS COULD BE VERY BAD. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN, A LOUD NOISE EMITTED FROM THE STEERING WHEEL. THE FAILURE RECURRED EACH TIME THE CONTACT TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

VIBRATION

THE AIRBAG WARNING LIGHT ILLUMINATE DURING DRIVING. *TR

I WAS DRIVING HOME FROM WORK. THE OIL COOLER HOSE FAILED LEAKING OIL AND SMOKING FROM BURNING ON EXHAUST THEN OIL PRESSURE LIGHT CAME ON. DEALER SAYS RECALL WAS DONE ALREADY HOWEVER IT APPARENTLY DID NOT FIX THE ISSUE. THEY SAY THEY CAN'T DO ANYTHING CAUSE IT WAS ALREADY DONE ONCE. NOT SURE IF ANY ENGINE DAMAGE WAS DONE NEED TO HAVE IT TOWED TO A SHOP. *TR

AFTER PARKING THE CAR AT THE AIRPORT FOR A COUPLE OF DAYS AND UPON RETURN STARTED THE CAR AND STARTED HEARING GRINDING NOISE FROM THE PASSENGER SIDE OF THE ENGINE AND WOULD NOT BE AUDIBLE AT THE HIGHWAY OR FREEWAY DRIVING SPEEDS (> 40 MILES). TOOK TO THE DEALER TO GET 2 OUTSTANDING RECALLS (SPIRAL CABLE AND SOFTWARE UPDATE FOR BRAKE PEDAL OVERRIDE) AND WAS TOLD THAT THE WATER PUMP IS FAILING. COST COULD BE AROUND $800 AND WAS NOT HAPPY TO HEAR AS THE QUALITY OF THESE PARTS CONSISTENTLY BEEN DETERIORATING AND HAD TO REPLACE ON EARLIER TOYOTA'S THAT I OWNED. *TR

THE OIL COOLER HOSE ON MY 2008 HIGHLANDER SUDDENLY MALFUNCTIONED, CAUSING MOST OF MY CAR'S OIL TO SPILL OUT ON TO THE DRIVEWAY. APPARENTLY, THIS PARTICULAR RUBBER HOSE HAS BEEN THE SUBJECT OF RECALLS AND EQUIPMENT UPGRADES TO A METAL PIPE IN OTHER TOYOTA MODELS, BUT NOT THE HIGHLANDER. THIS IS A SAFETY ISSUE THAT TOYOTA IS NEGLECTING TO ACKNOWLEDGE IN ITS HIGHLANDERS. I CALLED MY LOCAL TOYOTA DEALERSHIP TO REPORT THE PROBLEM, AND ASK WHAT TOYOTA IS DOING TO FIX IT, AND THEY DENIED THERE WAS ANY KIND OF PROBLEM WITH THE OIL COOLER HOSES. A SIMPLE GOOGLE SEARCH IMPLIES OTHERWISE. *TR

TURNING LEFT OR RIGHT THERE IS A CLICKING NOISE AND A CLICK IN THE STEERING WHEEL MAINLY AT SLOW SPEED & IF JUST BEARING MOVING - VERY LOW SPEED. NUMEROUS REPORTS HAVE BEEN TURNED INTO TOYOTA - YET THEY WILL NOT DO A RECALL - APPEARS THAT THE STEERING SHAFT IS THE PROBLEM. HAVE BEEN TOLD HUNDREDS HAVE HAD TO BE REPLACED IN PHOENIX ALONE. CAN YOU REQUEST FROM TOYOTA HOW MANY OF THESE SHAFTS THE DEALERS HAVE PURCHASED? TOYOTA WILL NOT TELL ME WHEN I REQUESTED THIS INFORMATION. OUR VEHICLE HAS LESS THAN 25K MILES ON IT & IT IS 7 YEARS OLD SO IT ISN'T AN ABUSED VEHICLE. THIS PROBLEM IS ALSO ON OTHER TOYOTA MODELS / YEARS I'VE BEEN TOLD. *TR

2008 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO RECEIVING AN AIRBAG NOTIFICATION. *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER 14V168000 (AIR BAG). THE CONTACT INDICATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE PROVIDED. ALSO, THE CONTACT INDICATED THAT THE AIR BAG SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A POPPING NOISE EMITTED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 4 MPH, THE SRS WARNING SENSOR ILLUMINATED CONTINUOUSLY. THE DEALER STATED THAT THE SPIRAL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 9/18/14*CN

THE CAR BEGAN TO SHAKE AND WAS UNCONTROLLABLE. MANAGED TO PULL OVER AND UPON INSPECTION FOUND THAT ALL OF THE LUG NUTS ON BOTH FRONT TIRES WERE VERY LOOSE. THE CAR WAS SERVICED BY GREENTREE TOYOTA GREENTREE SCION. COMMERCE DRIVE, BROOKFIELD CT THE DAY BEFORE AND A TIRE ROTATION SERVICE WAS REQUESTED. THE LUG NUTS WERE LOOSENED BUT NEVER TIGHTENED BACK UP. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED AFTER TURNING ON THE AIR CONDITIONER, IT EMITTED HOT AIR THROUGH THE VENTS AND WOULD CONTINUE TO DO SO ONCE THE AIR CONDITIONER WAS TURNED OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER A REMEDY. THE DEALER DIAGNOSED THAT A COMPUTER CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 63,000.

MY 2008 TOYOTA HIGHLANDER SPORT OIL COOLER LINE JUST GAVE OUT. DURING MY RESEARCH I FOUND THIS HAS BEEN A PROBLEM IN THE PAST. MY CAR HAS BEEN IN THE SHOP FOR OVER TWO WEEK. ACCORDING TO THE TOYOTA DEALER, THE RUBBER HOSE IS BEING REPLACED BY METAL. TOYOTA DOES NOT HAVE AN ETA FOR THE PART. THE DEALERSHIP IS NUMBER 90 ON THE LIST.. THEY WILL NOT PROVIDE A CAR. *TR

WHILE DRIVING MY CARE ON THE HIGHWAY THE "LOW ENGINE PRESSURE" LIGHT CAME ON. I IMMEDIATELY EXIT THE HIGHWAY AND WENT TO THE GAS STATION. ALL THE OIL IN MY CAR LEAKED OUT. WE PUT 4 QUARTS OF OIL IN MY CAR AND WHEN YOU TURN ON THE CAR ALL THE OIL LEAKED OUT. I CALL FOR A FLAT BED TOW TRUCK AND DROP MY CAR OFF TO THE DEALER. TOYOTA HAS A RECALL 2GR-FEV6 LSC 90K, WHICH HAS THIS ISSUE. THE TOYOTA DEALER IS SAYING MY VEHICLE VIN # IS NOT EFFECTED BY THIS. HOW COULD THIS BEEN WHEN THE SAME EXACT THING HAPPEN TO MY CAR AND THEY ARE REPLACING THE PARTS THAT ARE PART OF THIS RECALL. THEY ARE CHARGING ME $900.00 TO FIX THE CAR. I NEED HELP. MY TOYOTA LIFE TIME WARRANTY DOES NOT COVER THIS!!!!!.....THIS IS A SERIOUS SAFETY ISSUE. I BELIEVE TOYOTA IS COVERING IT UP SO THAT THEY DO NOT HAVE TO HAVE ALL THE VEHICLES FIXED DUE TO THIS MALFUNCTION. *TR

A FEW MONTHS AFTER BUYING THE VEHICLE NEW, MY HUSBAND NOTICED A MILDEW SMELL IN MY VEHICLE THAT WOULD COME AND GO. I THOUGHT IT WAS JUST FROM LIVING IN A HUMID PLACE. WHEN THE SMELL BECAME CONSTANT, MY HUSBAND LIFTED UP THE FLOOR MAT IN THE BACK SEAT AND DISCOVERED THAT THE CARPET WAS SOAKING WET. WE THEN CONTACTED THE DEALERSHIP TO TAKE THE HIGHLANDER IN TO BE LOOKED AT AND TO SEE WHAT WAS CAUSING THE WATER LEAK. WE TOOK IT INTO THE DEALERSHIP ON JUNE 18, 2014 AND WE WERE LATER INFORMED THAT FOUR RUBBER STOPPERS (WHICH WERE AT THE TIME LOSE INSIDE THE BUMPERS, BUT SHOULD HAVE BEEN INSERTED INTO THE BODY OF THE VEHICLE) THAT WERE MEANT TO KEEP WATER OUT OF THE INTERIOR OF THE CAR HAD FALLEN OUT AND THE TECH WOULD NEED TO RE-INSERT THE STOPPERS, AND FOR GOOD MEASURE, GLUE THEM INTO PLACE IN ORDER TO STOP WATER FROM ENTERING THE VEHICLE. *TR

IN MOTION ON CITY STREETS STEERING COLUMN MAKES CLUNK NOISE WHEN TURNING LEFT OR RIGHT, ALSO ON HIGHWAY STEERING COLUMN RATTLES. IT STARTED 6-15-2014 UNTIL PRESENT DAY 12-28-2015.

WE WERE STARTING OFF TO GO ON VACATION WHEN WARNING LIGHTS CAME ON THE DASHBOARD AND INFORMATION PANEL WITH HYBRID SYSTEM WARNINGS AND BRAKE WARNINGS THEN THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD AND STEERING WAS LOST. WE WERE ABLE TO GET OFF TO THE SIDE ENOUGH TO PREVENT CAUSING AN ACCIDENT HOWEVER WE WERE ON A BUSY STREET. HAD IT TOWED TO THE LOCAL TOYOTA DEALER AND THE DIAGNOSIS WAS A FAILED COIL. THEY REPLACED ALL 3 COILS SAYING THAT IT WOULD BE PRUDENT AS THE ENGINE WAS ALREADY APART (I AGREE). THEY ALSO SAID THAT THIS IS A RELATIVELY COMMON OCCURRENCE WITH SOME OF THE HIGHLANDER HYBRIDS. I HAVE THE PART AND IT LOOKS LIKE THE TOP OF THE COIL BECAME OVER HEATED AND BLEW OUT THE TOP PLASTIC COMPOUND. I CONSIDER MYSELF VERY LUCKY THAT THIS DID NOT HAPPEN WHILE ON A HIGHWAY ON A RAINY DAY WHERE THE VEHICLE ABRUPTLY STOPPING WOULD CERTAINLY HAVE CAUSED ME TO BE IN AN ACCIDENT. THIS IS CERTAINLY A FLAW THAT TOYOTA SHOULD ADDRESS FOR SAFETY REASONS AND IT MAKES ME HESITANT TO WANT TO PURCHASE ANOTHER TOYOTA PRODUCT AGAIN. *TR

WHEN YOU START UP CAR THERE IS A ENGINE GRINDING NOISE FOR A FEW SECONDS. THIS HAS BEEN REPORTED BY MANY PEOPLE ON THE INTERNET, JUST GOOGLE 2008 TOYOTA HIGHLANDER START UP ENGINE NOISE AND YOU WILL GET A BETTER LOOK AT WHAT IT SOUNDS LIKE. THIS COULD LEAD TO SEVERE ENGINE DAMAGE . IT IS A DEFECT IN THE ENGINE.

I NORMALLY RIDE A VANPOOL, BUT DUE TO FLASH FLOOD WARNINGS TODAY I DECIDED TO DRIVE MY CAR INTO THE OFFICE. MY HUSBAND CALLED ME AT WORK TO TELL ME HE NOTICED A BIG OIL SPOT ON THE GARAGE AFTER I LEFT FOR WORK. HE TOLD ME TO PULL OVER AND NOT DRIVE MY HIGHLANDER IF IT STARTED CLACKING OR SMOKING ON MY WAY HOME. MY HUSBAND JUST CHANGED THE OIL IN MY CAR A FEW DAYS PRIOR. BEFORE I COULD MAKE IT HOME THE CAR WAS SMOKING, KNOCKING, AND SHIFTING VERY LOUDLY. MY HUSBAND SAID I WAS LUCKY THIS DIDN'T LOCK UP THE ENGINE. HE DISCOVERED OIL SPLATTERS ALL OVER THE TIRE AND NEAR THE ENGINE. WE HAD NO ISSUES AT ALL PRIOR TO TODAY. WE ARE GOING TO TRY REPLACING THE OIL LINE AS DENOTED IN OTHER PEOPLES COMMENTS. THEIR EXPERIENCES WITH THIS ISSUE MIRROR MY EXPERIENCE. I'M DISAPPOINTED TO HEAR TOYOTA ISSUED A SERVICE BULLETIN ABOUT THIS AND NOT A SAFETY RECALL. THIS COULD HAVE BEEN A HUGE SAFETY ISSUE AS I'M HAULING KIDS TO/FROM DAYCARE DURING RUSH HOUR TRAFFIC NOT TO MENTION LOCKING UP THE ENGINE. THIS CAME OUT OF THE MIDDLE OF NOWHERE. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V168000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED SINCE THE PARTS NEEDED WERE CURRENTLY UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TOYOTA'S T-SB-0201-1 SHOULD TRIGGER A RECALL!! MY WIFE WAS DRIVING HER '08 HIGHLANDER, WITH 2 CO-WORKER PASSENGERS, TO A FUNERAL. ON 95N IN DANVERS, MA, A MOTOR BIKER PULLED ALONGSIDE & FLAGGED MY WIFE TO PULL OVER ASAP AS THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT AND UNDER THE CAR. AFTER STOPPING THE CAR & WAITING FOR THE SMOKE TO DISSIPATE,HE CHECKED & FOUND THERE WAS NO LONGER ANY OIL IN THE ENGINE, THE OIL HAD EMPTIED FROM THE ENGINE THE LAST FEW MILES WHILE ON THE HIGHWAY. I ARRIVED LATER THAT MORNING TO INVESTIGATE, TO DISCOVER THAT THE OIL WAS BELOW THE DIPSTICK. THE BOTTOM OF THE ENGINE & ENTIRE UNDERSIDE OF THE VEHICLE, INCLUDING THE EXHAUST SYSTEM, SPARE TIRE, WHEEL WELLS, RIGHT WHEELS & TIRES & REAR LIFTGATE WERE COATED IN ENGINE OIL. THE SMOKE APPARENTLY WAS FROM OIL SPLASHING ONTO THE HOT EXHAUST SYSTEM, & VAPORIZING DUE TO THE HIGH TEMP, CREATING A POTENTIAL FIRE HAZARD. WE HAD THE CAR TOWED TO THE NEAREST TOYOTA DEALERSHIP. THEY DETERMINED THAT AN OIL COOLER LINE EXTERNAL TO THE ENGINE - PART OF A TOWING OPTION PACKAGE THE CAR HAS - HAD RUPTURED! THE ENGINE'S OIL HAD BEEN PUMPED OUT BY THE OIL PUMP. WE HAVE SINCE DISCOVERED THAT TOYOTA HAD ISSUED A TECHNICAL SERVICE BULLETIN - T-SB-0201-11 - IN DECEMBER 2011 WHICH ADDRESSED "OIL SEEPAGE" FROM THIS EXACT OIL LINE. NOW WE ARE $480 POORER, & WE COULD HAVE EXPERIENCED A $10 K ENGINE FAILURE DUE TO SEIZING, & POSSIBLE INJURY OR LOSS OF LIFE DUE TO THIS. THIS TSB WAS NEVER PERFORMED ON OUR CAR AS WE HAD NEVER SEEN SPOTTING IN OUR DRIVEWAY FROM THIS LEAK. THE NEW PART INSTALLED WAS REDESIGNED AS SOLID METAL TUBING TO FIX THE ORIGINAL RUBBER HOSE WITH CLAMPS. INSTEAD OF RECALLING ALL OF THE AFFECTED VEHICLES TO REPLACE THIS POTENTIAL LIFE TAKER, TOYOTA SIMPLY SWEPT IT UNDER THE RUG AND ONLY REPLACED THEM WHEN SOMEONE SAW A LEAK AND ONLY WHEN THEY STILL WERE BELOW THEIR 36,000 MILEAGE WARRANTY. CRAZY! *TR