2020 Toyota Highlander Complaint Log

ECU system failure. Dealer ship is stating ECU system was damage from soda or coffee which is not accurate found a recall on this vehicles with the same issue our vehicle is having.

The contact owns a 2020 Toyota Highlander. The contact stated that after slowing down to come to a stop, the vehicle would inadvertently surged forward. There were no warning lights illuminated. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The failure had since become more frequent. The manufacturer was made aware of the failure. The approximate failure mileage is 36,009.

While driving at approximately 45 MPH on a multi-lane parkway in Virginia, my wife and I heard a loud explosion which I immediately assumed might be a tire blowout. However, the steering system seemed normal as I slowed the car and began a move toward the road's shoulder. Within 10-15 seconds we began to hear the sound of "rushing air" above our heads. To determine why we heard that sound we slowly retracted the interior cabin fabric "head cover" to expose our sunroof; as soon as the "head cover" had retracted an inch or two it was clear that we had a large hole in the sunroof forward panel and that the tempered glass had shattered. We immediately closed the "head cover" and continued forward to our home which was a few miles away. As we drove, more and more "glass shards" were falling to the topside of our head cover. Fortunately, with our fabric head cover closed when the sunroof "failed" we were not showered by glass. However, had we had the sunroof exposed, I believe we would have had small glass pieces fall into the cabin area and on our heads. I have called my insurance company (USAA) and they have processed my claim sending me to SAFELITE which in turn has forwarded my repair work to SUNROOF EXPRESS. I called my Toyota Dealership which told me the sunroof is no longer under warranty. I can only speculate that the failure was caused either by a "micro-defect" in the sunroof which over time and temperature changes (summer heat, interior cool from A/C, winter freeze, etc) caused a sudden failure; or, it's possible a rock/pebble kicked up by a vehicle somewhere in front of us had a trajectory high enough (higher than our front windshield) and then impacted the sunroof at a sufficient angle to cause its failure. Following this incident with my car, I went on-line and discovered that I'm not alone. Apparently many other motorists have experienced what they describe as "explosive" sunroof failures...and some have been showered in glass. Not good!

Sunroof exploded (like the sound of a bomb), without warning, on 7/21/22, while driving the vehicle. The shards traveled upward, and broken tempered glass protrudes towards the sky. Size of hole (largest points) approx. 16" X 9". It was not a rock or any other debris that caused this--it was internal force. I reached out to the dealer on 7/21/22, and today with pictures, who will reach out to Toyota. No damage was done to the vehicle, to the best my knowledge, other than the sunroof.

I have experienced brake issues, on any slight decline where the braking system will let up as if the braking is not working for a moment, and also, a jerk forward once stopped. This will lead to an accident and potentially, a pedestrian getting hurt if not addressed. I took it to the dealer and they stated they could not replicate the issue, therefore, did not run diagnostics on the vehicle and will do nothing else for me. I have great concern this will lead to an accident and after 30 years of driving, I'm having to constantly think of leaving enough room between myself and other cars to avoid an accident, and adequate room for a brake malfunction. I have another 2020 hybrid Toyota that does not have this issue. So, it is not an issue with all hybrids.

During the first 20K miles of driving our 2020 Highlander Hybrid; we noticed that while braking; the car would sometimes lung forward as though we had accelerated quickly. It startles you and it causes you to "hit the brakes" quickly. It doesn't happen all the time. It seems to occur more so when we're braking at low speeds in parking lots; while slowing down on a slight decline or simply making a turn left or right while braking. I mentioned this to my Toyota Dealer a few times as to whether or not they had a recall notice for this. I was told "no". I had my oil changed on June 15, 2022 MIL/35,379 and I asked them to check this problem. They checked and advised no problem was duplicated and the invoice stated in part "will wait on any diagnostics at this time". I was never contacted with a "fix". Today (August 16, 2023) I located a Technical Service Bulletin that appeared to address my issue. It is "T-SB-0059-23". This issue is a safety concern to both me and my wife; I'd like to see this problem addressed. This was all mentioned during the warranty period but no notifications were made by Toyota. My current mileage is 89,202. Thank you

While driving around 60 MPH all the sudden I heard a loud explosion like a shot gun going off and then my sunroof exploding and shattering all over me and the interior of my car. There was no impact from another vehicle, rock, tree, anything. It just exploded into thousands of little pieces out of nowhere. It was terrifying. I was able to safely pull over. There were cuts experienced.

Several times while applying the brake, particularly when braking slowly and often either downhill or turning a corner, there seems to be a gap in the braking. It feels like I have let my foot of the brake, but I have not. It is very brief. I have taken this to the dealer and they indicated they were able to replicate it and tried to fix it, but the problem has continued. For the approximate date asked about below, it has probably happened at least 50 times and it's happened with our two household drivers.

The contact owns a 2020 Toyota Highlander The contact received notification of NHTSA Campaign Number: 22V239000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

In April 2022, the sunroof on our 2020 Highlander Hybrid spontaneously exploded (without impact) while driving on the freeway. It was like a loud shotgun went off in the cab of our SUV. We were showered with glass and small cut to my wife's hand. Thankfully there was no traffic otherwise it could have easily caused an accident, putting us and others at risk. The local Toyota Dealership (where we purchased the car from in 2020) took photos (half the glass broke out, the remaining glass had glass shards pointed upwards like a volcano). The Service representative originally advised us that Toyota would likely pay to replace the sunroof and pay for our rental car (as we had just begun a 2-week trip), but then later refused, stating that the sunroof must have had a chip in it or was impacted (which were absolutely false claims). They stated that I must submit it to my insurance who they billed for $2,410 (sunroof assembly remove & replace, new glass, clean-up detail glass shards, supplies/materials, labor), and $500 of which I would have to pay for a deductible. After many difficult emails and telephone conversations, Toyota Corporate finally agreed to pay my $500 deductible but then later handed me a Goodwill Settlement Agreement to sign, stating the matter is resolved and I would take no further action. I refused to sign it, because I had a $1,900 Car Rental bill (less $450 from my insurance), that Toyota refused to pay. There were no warning messages or symptoms. It is a manufacturing defect that Toyota refuses to acknowledge so that customers and their insurance companies get stuck with all of the bills.

The front portion of the panoramic sunroof/moonroof blew out with a loud boom while my husband and I were driving on interstate 75 south in Florida. The flying glass could have injured us had the shade not been closed or if it had been raining and possibly caused an accident. I saw that another person had the same experience with a 2018 Toyota Highlander XLE with a panoramic moonroof listed on Toyota Nation on Oct 3, 2019. It has not yet been inspected. Insurance company was notified. No warnings or symptoms of the exploding moonroof occurred prior to the failure. It just happened today about 1 1/2-2hr ago.About 6pm.

When going downhill and applying the brakes slightly. You keep your foot constant on the brake pedal. Braking some. The car would suddenly release the brakes for a second or two at speed about 35-40 mph. Then it catches up the brakes again. This looks really dangerous when you drive. I don't like this at all. It happens regularly to me. Maybe once a week or so. I started noticing it a while ago.

On several occasions, using the key fob to remote start the car, once unlocking the car, the car doesn't turn off as it should when unlocked or touching the drivers side door. Once in vehicle (car still running), car is unresponsive until shifted from Park, then the engine shuts off and car is disabled for 10-15 minutes. Will not start, unresponsive to touching the push start ignition and dash says "Not ready to Drive." Brake pedal gets very hard. Have been unable to video the actions of the remote start in order to get it to a dealership.

I was driving on the highway at about 65 mph, there were no cars beside me, when there was a loud explosion type noise. I noticed the passenger side mirror had flipped into the window. The cover on the mirror exploded causing damage to the hood and side panel of the vehicle.

I was driving on a freeway with no cars in front of me and no debris in the air when our panoramic sunroof spontaneously exploded. The glass blew upwards and the remaining glass around the edges were pointed upwards as if the window had suffered an internal to external impact. Fortunately, the fabric was closed and it could have resulted in a severe accident with glass going everywhere.

The contact owns a 2020 Toyota Highlander. The contact stated while driving approximately 55 MPH, there was a sudden explosion and the passenger’s side mirror casing dislodged from the vehicle causing damage to the passenger’s side window trim and the hood of the vehicle. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 30,000.

Several times pulling out from stop signs I failed to see cars coming from the passenger side. On August 4th 2021 I failed to see a car until it was directly in front of me and I collided with it. Wondering how I could have failed to see it I started doing research on the internet. I discovered others had this same problem also involving an accident. It was brought to my attention the mirrors are large and placed high in regards to the passenger window. I noted others sighted their height as part of the problem. I have a bad back and kept my seat low to ease getting in and out of the vehicle. My vehicle was totaled but the air bags never deployed and no one was injured.

The contact owns a 2020 Toyota Highlander. The contact stated that upon turning off the vehicle and locking the vehicle with the key fob, the doors were intermittently unlocked upon returning to the vehicle. The contact stated that over the years, the failure had become more frequent, but had become constant. The contact called two dealers and informed the dealers about the failure and was informed that a callback would be returned; however, the contact had yet to receive the callback. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 11,000.

The lane keeping assist does not work properly on my vehicle. The lane keeping assist does not keep my car in the center of the lane as intended. For instance, it very forcefully makes the car drift to the left and right of the lane and frequently pulls it into the other lane. I have reported this to my local dealership - Sparks Toyota in Myrtle Beach, SC and Toyota Corporate. Sparks Toyota service has admitted that there are many customer complaints about this issue. They have stated that there is a software download "fix" in the works, but not yet available. I did not take their word for this and called Toyota Corporate. The only "solution" I have been offered is an offer to show me how to turn the feature off. This is totally unacceptable as the is an important safety feature that does not work properly and in fact, creates an unsafe situation while driving. Since my report of the issue, I have been made aware of an owners Facebook forum that other owners state they are having the same issue and seems to be a widespread problem.

The contact owns a 2020 Toyota Highlander. The contact stated that while his wife was driving 55 mph the sunroof exploded without warning or impact. There were no reported injuries. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 15,600.

The contact owns a 2020 Toyota Highlander equipped with a Tekonsha Prodigy RF Electronic Brake Control with Bluetooth kits, part number 902501. The contact purchased the unit to use for towing a trailer. The contact purchased the part at an independent mechanic and had the equipment installed by another independent mechanic. When the contact first attempted to use the brake kit, her and her husband had connected the equipment per the instructions and brake kit showed the letter "C" which meant the part was connected. As the contact started driving the vehicle, a NC (not connected) message had appeared on the brake kit. The contact decided to drive the vehicle back to her home and attempted to reconnect the brake system as instructed but the failure persisted. Upon investigation, the contact discovered that the equipment had been placed under NHTSA Campaign Number: 20E033000 (Electrical System). The contact reached out to the independent mechanics, the one who sold the part and the other that installed it, and neither were aware of the recall. The contact also called the manufacturer and had written a letter to obtain the replacement part however, the contact had not heard back from the manufacturer. The vehicle was not repaired. The failure mileage was 0.

My Toyota Highlander is a hybrid and there is an ongoing problem with the brakes under certain conditions. When you are slowing the vehicle down, with your foot on the the brakes, there is a point under 10 miles an hour, where the brakes appear to let go and you must quickly exert dramatically more pressure on the brakes to stop the car. Fortunately it has not resulted in an accident because my wife and I are aware of the potential danger. The danger is, this occurs when you are stopping at a stop sign or crosswalk, pulling into a parking space, or around pedestrians, even pulling into our garage. I have own previous Toyota Hybrids and this vehicle behaves very differently. In my opinion the route of the problem may be the regenerative braking. As you step on the brakes the regenerative braking supplies most of the braking power and then at a slower speed the regenerative braking abruptly dis engages. It seem there should be a way to smooth the erratic behavior of the brakes. I have filed my concerns with the Toyota customer experience center in November of 2020 under my name and file number #2011280027. The car is available anytime to demonstrate the problem, there are no open recalls for this VIN#, and I have been told there are no service bulletins for this problem. The problem has occurred the whole time I have owned the vehicle.

Excessive tire wear was noted at 18,000 miles requirement replacement of tires. 25,000 miles later, the same tire wear problem has occurred on a set of tires rated at 65,000 miles. The west is much more predominant on the passengers side. Toyota has been informed and claims there is no problem with the vehicle, despite not inspecting the vehicle for other causes. This is a safety hazard, as with regular checkups, the tires were so low that one is at 0/32nd. Upon showing giving me the printout after measuring, the dealership told me I could drive on the tires a few more months. This is a major safety concern.

The contact owns a 2020 Toyota Highlander. The contact stated while inspecting the vehicle after an oil change, she noticed that the front lower bumper assembly was detached and was hanging down. Additionally, there was an abnormal sound coming from the front of the vehicle while driving. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair could not be performed unless she paid a fee to repair a scratch on the bumper. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000. Parts distribution disconnect.

GAS WILL NOT FILL UP TO THE ADVERTISED AMOUNT. DISTANCE TO EMPTY METER IS NOT CALIBRATED CORRECTLY. OTHERS ON TOYOTA FORUMS EXPERIENCE THE SAME ISSUE.

The contact owns a 2020 Toyota Highlander. The contact stated that upon the depression of the brake pedal, the vehicle would intermittently surge forward without warning. The contact stated that he would shift the vehicle into neutral to stop the vehicle from surging. The contact also stated that the blind spot monitor's unavailable warning message would intermittently appear on the instrument panel. The contact had taken the vehicle to Bayside Toyota and Waldorf Toyota and each dealer was unable to duplicate or diagnose the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 21,000.

While making a legal left turn on a green arrow, we were struck on the passenger side of our vehicle by a vehicle that did not stop at the red light.

I WAS AT A STOP SIGN IN MY 2020 HIGHLANDER WAITING TO TURN LEFT ONTO A BUSY ROAD. UPON TURNING LEFT ONTO PA STATE HIGHWAY 999, THE HIGHLANDER ENGINE TURNED OFF AND THE STEERING WHEEL WAS "LOCKED" INTO A LEFT POSITION. THIS CAUSED THE CAR TO CONTINUE TURNING INTO THE OPPOSING LEFT LANE RESULTING IN A HEAD-ON COLLISION WITH AN ON-COMING CAR. WITH THE ENGINE TURNED OFF THERE WAS NO POWER STEERING, NO BRAKES, AND NO WAY TO UNLOCK THE STEERING WHEEL. THE COLLISION CAUSED MY CAR TO BOUNCE BACK AND SLOWLY FREE ROLL BACK TO THE STOP SIGN AS THOUGH I NEVER ENTERED THE ROADWAY.

In my 2020 Highlander I approached a stop sign at a "T" intersection behind 4 other cars. After stopping and looking to see road was clear of oncoming traffic, I pulled out and started my left turn. As I was turning into my lane the car engine turned OFF and the steering wheel was LOCKED in the left position. There was no power for the brakes, which left me jamming on the brake pedal as hard as I could only slowing the car slightly. The steering wheel was LOCKED LEFT and I thought I was going to break it trying to force it back. With no ability to move the steering wheel or brake, I braced myself as the Highlander continued turning in the left direction into the other lane. The result was a head on collision with a Mini Cooper, both cars totaled, and injuring both myself and the other driver. Highlander was investigated by forensic company in the employ of the insurance company, but they could not find any error in the cars CDR (Crash Data Retrieval) system.

The driver side mirror shakes and vibrates while driving. This is distracting and makes it difficult to concentrate on surroundings. This happens at all speeds. My dealership said that it is normal, but I see many other people on forums have similar complaints. The passenger side mirror does not rattle.

The contact owns a 2020 Toyota Highlander. The contact stated while driving at various speeds and accelerating, the vehicle made an abnormal buzzing and clunking sound. The vehicle was taken to the dealer several times. The dealer repaired the brake pedal and an axle; however, the failure progressively became worse. The vehicle was taken back to the dealer, where the rear differential was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and determined that the transmission needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 59,000.

THE VEHICLE IS SOLD AS HAVING A 17 GALLON FUEL TANK. I'VE DRIVEN THE VEHICLE FOR 5000 PLUS MILES NOW. I HAVE NEVER BEEN ABLE TO GET MORE THAN 13 GALLONS OF FUEL INTO THE TANK. I HAVE WAITED UNTIL THE GAGE SAID THERE WAS ONLY 12 MILE UNTIL EMPTY. STILL COULD ONLY FILL UP WITH ON 13 GALLONS OF FUEL. THE GAGE SAY'S IT'S FULL. I HAVE MADE THE TOYOTA DEALERSHIP AWARE OF THE ISSUE. BUT THEY SAID THERE WAS NOTHING ON THEIR SYSTEM ABOUT A RECALL OR NEEDED REPAIR. IF THE VEHICLE IS ADVERTISED AS HAVING A 17 GALLON TANK I SHOULD BE ABLE TO USE THAT WHALE 17 GALLONS OF FUEL. INSTEAD I CAN ONLY FILL UP TO 13 GALLONS.

I have a 2020 Highlander hybrid. When I brake my stopping pauses a half second to a second then brakes normally. I am afraid that I can get into an accident due to this happening at the wrong time or if I loan my car to another driver that is not aware of the problem. I took it to the dealer and couldn't reproduce the fault with their computer connected. Though this has been happening about every other day or so. there were no warnings prior, it just happens randomly! Please go to the attached Toyotanation.com link to see other people having the same issues with their Highlander Hybrids. https://www.toyotanation.com/threads/2021-highlander-hybrid-platinum-not-braking-properly.1694783/

EACH TIME I FILL UP THE CAR WITH GAS I AM UNABLE TO FILL THE TANK TO ITS LISTED CAPACITY. THE VEHICLE HAS A 17 GALLON TANK, BUT WHEN THE VEHICLE IS NEAR EMPTY (1-2 GALLONS REMAINING) I CAN PUMP IN ONLY 12-13 GALLONS OF GAS. THIS GREATLY IMPACTS THE RANGE OF THE VEHICLE. THE DATE SHOWN BELOW IS MY MOST RECENT FILL-UP, BUT IT HAS HAPPENED EACH TIME I FILL UP. I HAVE REPORTED THIS TO MY TOYOTA DEALER.

UNABLE TO COMPLETELY FILL FUEL TANK. WHEN FUEL LIGHT COMES ON AND I GO TO FILL IT, I GET NO MORE THAN 13 GALLONS IN MY TANK. THE FUEL GAUGE ONLY READS 3/4 FULL. NEVER COMPLETELY FULL.

THE ENGINE DIED WHEN STOPPED AT STOP SIGN. AND THEN RESTARTED WHILE TRANSMISSION IN DRIVE.

VEHICLE WILL NOT START WITHOUT A JUMP AFTER 3-5 HOURS. THE BATTERY STAYS CHARGED LESS THAN ONE DAY, BUT TYPICALLY STARTS AGAIN WITHOUT A JUMP IF DRIVEN AGAIN WITHIN A 3-5 HOUR PERIOD. THE VEHICLE STAYS RUNNING ONCE JUMPED. DEALER SERVICE DEPARTMENT INDICATES A SOFTWARE UPDATE MAY BE REQUIRED. THIS HAS HAPPENED SINCE PURCHASE ON JUNE 7, 2020. DATE BELOW IS THE MOST RECENT DATE IT OCCURRED.

Fuel gauge is inaccurate, leading to potential safety issues. The fuel gauge does not show as full, when the car is refueled, and likewise shows as empty when there is enough fuel to drive hundreds of miles. This has led to situations where the fuel light is on, and car is indicating no remaining miles left, but there is plenty of fuel. Toyota knows there is a problem. I started a Lemon Law claim with the Washington State Attorney's General office and notified Toyota. They have offered to replace my vehicle, which is currently in process.

2020 TOYOTA HIGHLANDER HYBRID AWD. WHEN FILLING FROM ALMOST EMPTY (PER LOW FUEL WARNING LIGHT AND DISTANCE TO EMPTY READING ALMOST 0), TANK ONLY ACCEPTS ~12.5 GALLONS BEFORE GAS STATION FUEL NOZZLE AUTO CLICKS OFF. THE FUEL GAGE AT THIS POINT INDICATES THAT THE VEHICLE IS ~7/8 FILLED. THE OWNERS MANUAL WARNS ABOUT NOT ATTEMPTING TO FILL AFTER THE FUEL NOZZLE AUTOMATICALLY CLICKS OFF. BEING UNABLE TO FILL TANK MAY LEAD TO OWNERS ATTEMPTING TO OVERFILL TANKS AND COULD RESULT IN INADVERTENTLY SPILLING FUEL WHICH POSES A SAFETY RISK AND AN ENVIRONMENTAL DAMAGE RISK. IT CAN ALSO LEAD TO MORE EMISSIONS. A SIMILAR PROBLEM EXISTS WITH 2019/2020 TOYOTA RAV4 PER NHTSA RECORDS, TOYOTA HAS PROPOSED A FIX FOR THIS VEHICLE BUT HAS STATED THAT NO OTHER MODELS ARE AFFECTED BY THIS ISSUE. THE PROBLEM DESCRIBED ABOVE IS ALMOST IDENTICAL WITH THE EXCEPTION THAT THE VEHICLES HAVE DIFFERENT FUEL TANK CAPACITIES. TOYOTA HAS INDICATED THAT THIS IS "NORMAL".

it does occasionally when coming to a complete stop sign to seems to jolt forward . I have taken it to the local Toyota dealer as a safety concern and was told after they analyized the computer data couldn’t find any problem . Yet it seems to keep happening

SO WHEN I WAS DRIVING AROUND SPEEDS OF 70MPH THE HIGHLANDER STARTS TO WOBBLE AND THE DRIVER MIRROR SHAKING I WENT TO DEALERSHIP AND THEY SAID THAT IT COULD BE A RECALL IN FUTURE AND DIDN'T FIX THE PROBLEM. HAD IT FOR LESS THEN ONE YEAR

VEHICLE WENT INTO LIMP MODE REIEVED CODE P0300 REDUCED ENGINE POWER ON HIGHWAY WHEN ACCELERATING

DRIVING 50 MILES/ HOUR VEHCLE STARTED LOOSING POWER AND STARTED TO SHAKE. ENGINE LIGHT CAME ON AND TWO DIFFERENT MESSAGES IN DASHBOARD POP OUT. ONE ABOUT HYBRID MALFUNCTION AND THE OTHER OUTPUT POWER REDUCED.

WE RECENTLY PURCHASED OUR HIGHLANDER AND IT HAS A LITTLE OVER 4,000 MILES. TODAY WHILE DRIVING DOWN THE ROAD AT ABOUT 45 MPH, THE CAR JUST LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. 1. CHECK ENGINE - REDUCED ENGINE POWER 2. SECONDARY COLLISION BRAKE SYSTEM MALFUNCTION WE HAD TO PARK AND WAIT FOR THE TOYOTA DEALERSHIP TO COME AND TOW IT TO THE SERVICE CENTER. AT THIS POINT I DON'T KNOW WHAT WAS WRONG OR WHY IT JUST CUT OUT WHILE DRIVING. I AM VERY CONCERNED AND CAN ONLY HOPE TOYOTA CAN ADDRESS THIS OR REPLACE THE CAR.

WE WERE DRIVING IN THE FREEWAY AND SUDDENLY WE HEARD LIKE A "BANG" SOUND, LIKE AN EXPLOSION. WE LOOKED AROUND US AND WONDERED WHAT IT WAS. THEN WE HEARD THE AIR FROM THE ROOF SEEPING THROUGH AND WE TOOK AN EXIT, IT WAS A SHATTERED SUNROOF. SINCE THE RAIN IS IN THE FORECAST AND WE WERE GOING ON A CROSS COUNTRY VACATION, WE USED A FLEX TAPE TO PREVENT FOR THE GLASS TO KEEP SHATTERING AND FROM THE RAIN.

BLIND SPOT MONITORING IS NOT WORKING. TOOK IT TO DEALERSHIP THY SAID IT NEEDED RE-CALIBRATION BUT IT STILL DOESN'T SEE SEMI TRUCKS. MY WIFE ACCIDENTALLY RAN ANOTHER WOMEN OFF ROAD BECAUSE SHE TRUSTED THIS TOYOTA SYSTEM. SYSTEM IS CURRENTLY STILL WORKING INTERMITTENTLY.

WHEN RE-FUELING THE VEHICLE WITH DTE OF LESS THAN 30 MILES, THE FUEL SHUTS OFF AROUND 12 GAL. 2ND CLICK FOR FUEL STOPPAGE MAY YIELD ANOTHER 0.5 GAL. NOTHING ADDS UP TO 17.1 GAL OF FUEL IN THE TANK. GOING BEYOND THE 1ST CLICK IS BAD FOR THE SYSTEM, YET ONLY FILLS THE CAR UP TO 7/8 FULL ON THE FUEL GAUGE.

This vehicle was purchased new. Early in our ownership we ( my wife and I ) occasionally notice that the brakes momentarily release when they are applied for just a second causing us to increase braking which results in the brakes working again. This usually happens when slowing to make a turn at slow speeds. It doesn’t happen all the time but has persisted throughout the four years we have owned the car. We have continued to document this issue with the dealers service department in hopes a service bulletin would be issued with a fix. They have driven the car and done computer diagnostic checks to no avail. Just wonder if anyone else has had this issue and whether anything can be done to fix it ?

I PURCHASED A 2020 TOYOTA HIGHLANDER HYBRID AWD IN MAY 2020. IN JUNE 2020, I NOTICED A DISCREPANCY BETWEEN THE GAS GAUGE ABS THE DISTANCE TO EMPTY INDICATOR. THE GAS GAUGE SAID THERE WAS 3/4 OF A TANK LEFT BUT THE DTE SAID I HAD ONLY 43 MILES. I WENT TO THE GAS STATION TODAY (OCTOBER 2020) TO FILL UP MY VEHICLE AND FILLED IT UNTIL THE GAS SHUT-OFF TRIPPED. I TURNED ON MY CAR AND NOTICED THAT MY GAS GAUGE SAID IT WAS ONLY 7/8TH FULL. THINKING IT TRIPPED TOO SOON I REFILLED IT AGAIN BUT ONLY 0.5 GALLONS WENT INTO TANK BEFORE THE SHUT-OFF TRIPPED AGAIN. WHEN I TURNED ON THE CAR THIS TIME THE GAS GAUGE INDICATED IT WAS FULL. I DOUBT THE GAS GAUGE IS FUNCTIONING PROPERLY.

TL* THE CONTACT OWNS A 2020 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TURNED OFF AND IN THE PARK POSITION IN ORDER FOR THEIR MOTHER TO UNLOAD THE TRUNK, THE VEHICLE SUDDENLY ROLLED AWAY IN REVERSE. THE VEHICLE ROLLED OVER THEIR MOTHER. ONCE THE INCLINE OF THE STREET WAS MORE OF A PLATO THE VEHICLE COASTED TO A STOP. THEY WERE ABLE TO CATCH UP TO THE VEHICLE AND RETURN THE VEHICLE TO THEIR HOME THE CONTACT STATED THAT THEIR MOTHER RECEIVED INJURIES TO HER FACE, RIGHT ARM, RIGHT HAND, LEFT RIB AREA, LEFT LEG, AND FOOT AREAS. MEDICAL ATTENTION WAS NEEDED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (HIGHLAND TOYOTA LOCATED AT 5500 45TH AVENUE DR, MOLINE, IL 61265; (309) 764-2481 ) WHO DIAGNOSED THAT NO DEFECT OR MALFUNCTION COULD BE DETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR. THE APPROXIMATE FAILURE MILEAGE WAS 500.