2004 Toyota Matrix Air Bags & Restraints Problems

TAKATA RECALL - WHILE DRIVING ON A HIGHWAY, THERE WAS A SLOW UP, AND I BRAKED, BUT STOPPED RIGHT AT THE REAR BUMPER OF THE CAR IN FRONT OF ME. HOWEVER, ANOTHER CAR WAS COMING BEHIND ME AND COULDN'T STOP, OR DIDN'T NOTICE THAT TRAFFICE HAD STOPPED. HE PUSHED ME INTO THE CAR IN FRONT OF ME. AT THAT MOMENT, WHICH WAS NOT A SEVERE FRONT END HIT, I SAW FIRE, AN EXPLOSION, AND THE AIRBAG BLEW OUT THE ENTIRE DASH ON THE PASSENGER SIDE, AND FLEW TO THE BACK SEAT BEHIND THE DRIVER'S SIDE. ALSO, THE DRIVER'S SIDE AIRBAG DEPLOYED. METAL WAS FLYING OUT OF THE PASSENGER SIDE AIRBAG IN THE FRONT. WE COULD NOT BELIEVE THE DAMAGE THAT RESULTED FROM SUCH A SOMEWHAT MINOR ACCIDENT. ADDITIONALLY, THE CAR WAS TOTALED WHICH HAS BEEN A STRAIN ON US! NOW, ABOUT 30 DAYS AFTER THE ACCIDENT, WE JUST RECEIVED A CARD IN THE MAIL TELLING US OF THE RECALL. WE HAD NO IDEA THERE IS AN ONGOING PROBLEM WITH AIRBAG RECALLS! TODAY, I CHECKED ONLINE FOR THIS PROBLEM, AND FOUND MANY SITES DESCRIBING THE ISSUES. HOWEVER, MY CAR IS NOT EVEN ON THE RECALL LIST!!! I WAS IN THE CAR ALONE AND WAS AFFECTED BY THE ACCIDENT, HOWEVER, I DREAD TO THINK WHAT WOULD HAVE OCCURRED IF I HAD A PASSENGER WITH ME. I AM INCLUDING SOME PICTURES.

TAKATA RECALL NOT ADDRESSED BY THE MANUFACTURER IN A TIMELY MANNER. RECALL NUMBER: 08V162 FROM 2008, RECALL STATUS IS INCOMPLETE. LEADING TO POWER WINDOWS COMPLETELY IMMOVABLE. MANUFACTURER FAILED TO REMEDY THESE RECALLS IN A TIMELY MANNER.

TL* THE CONTACT OWNED A 2004 TOYOTA MATRIX. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE VEHICLE WAS TOWED BECAUSE THE CONTACT COULD NOT REMEMBER. MOTTER AUTO REPAIR OF OAKLAND, CALIFORNIA WAS MADE AWARE OF THE CRASH AND REPAIRED THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE PASSENGER DOOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. IN ADDITION, THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AGAIN. THERE WAS NO CRASH AND THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. ALSO, WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO THE CONTACT'S GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG AND LEFT HAND, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DAMAGED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

I HAVE BEEN TRYING TO GET A RECALL 15V043 DONE SINCE JAN/FEB THIS YEAR AND I KEEP CALLING THE DEALER AND GETTING TOLD THEY HAVE NEVER BEEN SENT THE PARTS EVER. I ALSO HAVE THE AIR BAG RECALL 15V285 AND THIS IS THE SECOND TIME IVE CALLED THEM REGARDING THIS RECALL AS WELL. WTF DO THEY NEVER GET PARTS NOW? WHATS REALLY ANNOYING IS I KEEP GETTING LETTERS IN THE MAIL REGARDING RECALLS AND THIS LAST ONE SAYS "WHY HAVEN'T WE HEARD FROM YOU?" EVEN THOUGH IVE CALLED MULTIPLE TIMES.

TAKATA RECALL. I WAS TOLD BY A LOCAL PORTLAND, OR TOYOTA DEALER THAT THE REPLACEMENT PARTS FOR THE TAKATA INFLATOR RECALL ARE BACK-ORDERED FOR AN INDEFINITE 6-12 MONTH PERIOD AND WARNED THAT IT COULD POSSIBLY TAKE EVEN LONGER. TOYOTA CORPORATE CUSTOMER SERVICE CONFIRMED THAT TIMELINE BY SPEAKING WITH A DIFFERENT PORTLAND, OR TOYOTA DEALER. TOYOTA FURTHER INFORMED ME THAT I CANNOT HAVE A PASSENGER IN THE FRONT SEAT UNTIL THE TAKATA INFLATOR HAS BEEN REPLACED. TOYOTA HAS BEEN VERY UPFRONT AND HELPFUL IN ATTEMPTING TO RESOLVE THIS ISSUE, WHICH IS COMMENDABLE, BUT I'M FILING THIS VEHICLE SAFETY COMPLAINT BECAUSE 6-12 MONTHS FOR A SAFETY RECALL REPAIR DOES NOT QUALIFY FOR BEING DONE IN A "TIMELY MANNER" AND NOT BEING ABLE TO HAVE A PASSENGER IN THE FRONT SEAT FOR UP TO A YEAR WILL BE VERY DIFFICULT AND PROBLEMATIC. TO BE CLEAR, THE PASSENGER AIRBAG IN MY VEHICLE HAS NOT DEPLOYED.

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

I TOOK MY CAR TO THE TOYOTA DEALER TO FIX THE AIRBAG RECALL ON 8/31/2015 AND 1/20/2016. AFTER FIXING THE AIR BAG, I HEAR SOME KIND OF NOISE COMING FROM THE PASSENGER SIDE DASH BOARD NEXT TO AIR BAG. I MENTIONED IT TO THE DEALER AND HAVE THEM LOOK AT IT BUT THEY MENTIONED ITS NOTHING. I STILL HAVE THAT NOISE COMING OUT FROM THERE. I;M WORRIED. LOOKS LIKE THEY DIDNT REPLACE THE AIRBAG INFLATOR PROPERLY.

TAKATA RECALL I RECEIVED A LETTER FROM TOYOTA ABOUT A RECALL CONCERNING MY VEHICLE. IN THIS LETTER, IT STATES THAT MY LOCAL DEALERSHIP IS STOCKED ( WITH A SUB-WIRE HARNESS AND SRS ECU ) AND READY TO COMPLETE MY REPAIR. I SHOWED UP TO MY LOCAL DEALERSHIP ON 12/12. I WAS TOLD THAT THE PARTS NEEDED ARE NOT ACTUALLY IN STOCK AND NEEDED TO BE ORDERED. POSSIBLY TAKING UP TO TWO WEEKS. AFTER POINTING OUT THE DIFFERENCE IN WHAT WHAT THEY ARE TELLING ME VERSUS WHAT THE NOTICE STATES, I WAS DISMISSED. THIS RECALL IS A VERY IMPORTANT RECALL THAT RECEIVED MUCH PRESS DUE TO THE FACT THAT THE AIRBAGS MAY DEPLOY WITHOUT WARNING, CAUSING INJURY. MY MAIN COMPLAINT IS WITH THE DEALERSHIP'S OVERALL CONCERN WITH THE RECALL PROCESS. WHEN I SPOKE TO THE SERVICE MANAGER, I WAS TOLD I WASN'T UNDERSTANDING THE NOTICE COMPLETELY. TO REMEDY THIS SITUATION, I WOULD LIKE SOMEONE TO CONTACT JOE MYERS TOYOTA DEALERSHIP IN HOUSTON TO SEE IF THEY ARE INDEED HANDLING THIS TYPE OF RECALL PROPERLY.

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V350000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TLA* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. ...UPDATED 01/20/16 *BF 03/19/18 *JB; 05/15/18*JB

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO RETRACT AND WERE LOOSE WHEN LATCHED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 09/11/15*LJ UPDATED 11/07/2017*CN

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.