2022 Toyota Mirai Complaint Log

The contact owns a 2022 Toyota Mirai. The contact stated that while driving approximately 60 MPH, the vehicle started losing motive power. The accelerator pedal was depressed, and the vehicle continued to decelerate. The contact stated that while driving approximately 15-20 MPH, several warning lights were illuminated, and the stability control symbol was displayed, and a yellow flashing warning light was illuminated. The yellow flashing warning light turned red, and the vehicle stalled. The instrument cluster turned black, and the steering wheel became difficult to turn. The contact attempted to restart the vehicle but was unable to shift to park(P). The contact stated that a Police Officer attempted to jumpstart the vehicle, but the vehicle failed to start, and a tow truck company was called for assistance. The vehicle was towed to the residence. The contact replaced the battery and was able to start the vehicle and the a “FCV” and the shift to park(P) message was displayed. The contact called a local dealer and was advised that the vehicle needed to be towed to the dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.

The contact owns a 2022 Toyota Mirai. The contact stated that while driving at various speeds, the vehicle hesitated while the accelerator pedal was depressed and maintained automotive power. The "Parking Support Brake - PSKB" message was displayed. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed or repaired since the extended warranty had expired, and the vehicle had a Salvage Title. The vehicle was taken to another local dealer, where it remained for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.

See attached document for complaint.

See attached document for complaint.

1) Electrical display goes off on its own. While car in motion and driving,Distract me while I’m driving. 2) car does not start. AAA came to jumpstart, but no luck main battery under the car not responding defective battery. 3) fuel system not working properly cannot fill up the car all the way with hydrogen, it’s giving me 180 miles to maximum of 200 miles to drive ,Car slowed down on it’s own in the freeway lose power very unsafe and unreliable vehicle. 4) Blindspot, not working all the time as I am backing out it does not see other cars or pedestrian coming from left or right side or sometimes stop on it’s own with no car or pedestrian on either side. I have took this car to dealer several times and all they’re telling me they cannot duplicate the issue and I don’t believe it. this is a LEMON vehicle and very unreliable and unsafe this vehicle need to be recall. This car is now parked in my driveway I am afraid to drive this vehicle due to a safety issue .

The battery constantly fails and the hydrogen system will suddenly shutoff bringing the vehicle to an abrupt stop while driving or in traffic. The steering and braking system stops working when this happens.

- Emergency braking system did not function, nor was there any displayed on the dashboard (as it usually does) on 2022 Mirai with about 17500 miles and under 18 months since purchase - Vehicle is available for inspection - Car resulted in an accident - my car hit the car in front (rear ended the front car) - Manufacturer (Toyota) took the car for inspection and reported "Based on our findings, we are unable to offer any assistance at this time." - No messages were displayed

Wrong infrastructure was presented to me for the following six years of purchasing the vehicle as the fueling station is always down and malfunctioning which means I cannot drive the car and when I called and spoke to a Mirai agent by the name of [XXX] to request a rental to go to work today on August 16th 2023 he refused saying that I need to drive further away from where I live to a station that he claims is within range which means loss of money, mileage and time if I am able to do so because I need to drive a distance back to where I live and then to work, please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings

I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).