2007 Toyota Prius Complaint Log

HID HEADLIGHTS WORK INTERMITTENTLY AND RANDOMLY. WHEN IT FIRST OCCURRED, I REPLACED ONE LAMP. IT CONTINUED TO WORK INTERMITTENTLY. NOW BOTH WILL WORK RANDOMLY. WHEN ONE GOES OUT, YOU CAN TURN THE HEADLIGHT SWITCH OFF AND BACK ON AND BOTH WILL WORK. *TR

2007 TOYOTA PRIUS, PROBLEM FIRST OCCURRED AROUND 36,000 MILES. DRIVERS' SIDE HID HEADLIGHT GOES OUT WITHOUT WARNING. IF THE LIGHTS ARE THEN TURNED OFF THEN BACK ON, THE HEADLIGHT WILL TURN ON AGAIN AND WORK FOR A RANDOM AMOUNT OF TIME BEFORE FAILING AGAIN. CAR WAS BROUGHT TO A TOYOTA SERVICE SHOP, WHERE THEY REPLACED THE DRIVERS' SIDE HEADLIGHT WITH A NEW HID LIGHT. THIS WAS EXPENSIVE AND DID NOT FIX THE PROBLEM. THAT NIGHT, THE SAME THING HAPPENED: BRAND NEW DRIVERS' SIDE LIGHT WENT OFF WITHOUT WARNING AND ONLY CAME BACK ON AFTER THE LIGHTS WERE TURNED OFF AND BACK ON. THE CAR IS GOING BACK TO SERVICE NEXT WEEK. THIS OCCURS VERY FREQUENTLY AND IS A SAFETY ISSUE. REPORTED INCIDENT DATE REPRESENTS TODAY'S DATE- PROBLEM IS ONGOING AND HAS BEEN OCCURRING FOR ABOUT 15,000 MILES. *TR

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE UNINTENDED ACCELERATION AS THE VEHICLE PROCEEDED OVER A SLAB OF CONCRETE BARRIERS AND CRASHED INTO THE BRICK WALL OF A BUILDING. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED MODERATE INJURIES. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V388000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) PRIOR TO THE CRASH. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 17,000.

2007 TOYOTA PRIUS WITH HID HEADLIGHTS ONE HEADLIGHT DOES NOT WORK MOST OF THE TIME, BUT NOT ALL OF THE TIME. IT TENDS TO WORK WHEN HAVING THE DEALER INVESTIGATE, SO THEY CAN'T TELL US WHY IT ISN'T WORKING OR WHAT IT WOULD TAKE TO FIX IT. THIS STARTED BEFORE THE WARRANTY EXPIRED AND HAS CONTINUED FOR ANOTHER 40,000 MILES. RECENTLY THE OTHER ONE HAS STARTED SHUTTING OFF WHILE DRIVING LEAVING US WITH NO HEADLIGHTS. THEY (ONE, OCCASIONALLY BOTH) USUALLY COME BACK ON BY TURNING THE SWITCH ON AND OFF, BUT I DON'T KNOW THAT WILL ALWAYS WORK SO WE COULD END UP DRIVING AT NIGHT WITH NO HEADLIGHTS. *TR

I HAVE A 2007 TOYOTA PRIUS. I LOVE THE CAR, BUT THE HEADLIGHTS ARE A MAJOR PROBLEM. THE DRIVER SIDE ESPECIALLY WILL ALL OF A SUDDEN JUST TURN OFF. IT WILL FLICKER AND THEN JUST QUIT. WHEN I TURN THE SWITCH OFF AND THEN ON, THE LIGHTS WILL COME BACK ON, BUT THEN A FEW MOMENTS LATER, IT WILL GO BACK OUT. THIS IS A VERY DANGEROUS ISSUE BECAUSE I DRIVE OFTEN AT NIGHT. AFTER TAKING IT TO A DEALER, AND READING ALL OF THE POSTS ABOUT PEOPLE HAVING EXACTLY THE SAME PROBLEM, I AM CONVINCED IT IS A MAJOR ISSUE THAT TOYOTA MUST ADDRESS. THERE ABSOLUTELY NEEDS TO BE A RECALL TO RECTIFY THIS VERY DANGEROUS PROBLEM. THANK YOU! *TR

HEADLIGHTS GO ON AND OFF INTERMITTENTLY. ONE OF THE HEAD LIGHT IS BAD AND GOES OFF, WHEN I TURN IT OFF AND ON, IT WILL WORK AND AFTER 1 -2 MINUTES IT GOES OFF AGAIN. IT IS UNSAFE TO DRIVE LIKE THAT. *TR

I'VE GOT 2007 PRIUS. ONE OF THE HEADLIGHTS KEEPS GOING OUT. I CAN'T REALLY TELL WHEN OR HOW IT GOES OUT SINCE I CAN'T SEE IT. I'LL NOTICE IT WHEN I SEE THE REFLECTION IN THE BACK OF ANOTHER CAR. IF I TURN THE BRIGHT LIGHTS ON AND OFF IT HAS NO EFFECT, BUT WHEN I TURN THEM ALL THE WAY OFF AND BACK ON THE LIGHT COMES BACK. SOMETIMES ON LONG TRIPS IT WILL STAY ON THE WHOLE TIME, SOMETIMES IT WON'T. SOMETIMES ON SHORT TRIPS IT WILL GO OUT, SOMETIMES IT WON'T. *LN

2007 TOYOTA PRIUS WITH XENON HID HEADLIGHTS THAT FLICKER OR GO OFF WITHOUT WARNING. TOYOTA IS AWARE OF PROBLEM AND OFFERS TO SELL REPLACEMENT LAMPS AT $150 EACH PLUS LABOR TO INSTALL THEM. I HAVE RESEARCHED THE PROBLEM WITH OTHER PRIUS OWNERS AND FIND IT IS A CHRONIC KNOWN PROBLEM WITH NO PERMANENT SOLUTION. REPLACING THE LIGHTS LAST A FEW MONTHS TO A FEW YEARS BUT PROBLEM OCCURS AGAIN AND TOYOTA COLLECTS THE PROFITS FROM REPAIRING THEIR DEFECTIVE PRODUCT AGAIN AND AGAIN. *TR

FAULTY HID HEADLIGHTS ON 2007 TOYOTA PRIUS. THE LIGHTS GO OUT WHILE DRIVING. TO RE-ACTIVATE THE HEADLIGHTS IT IS NECESSARY TO TURN THE HEADLIGHT SWITCH TO THE OFF POSITION AND TURN IT BACK TO ON POSITION TO RE-ACTIVATE THE HEADLIGHTS. THE HEADLIGHTS MAY WORK FOR A FEW MINUTES OR ONLY A FEW SECONDS BEFORE GOING OUT AGAIN. THE PROBLEM MAY BE DUE TO A FAULTY IGNITER OR CONTROL CIRCUIT. A NUMBER OF OTHER PRIUS OWNERS ARE REPORTING THE SAME ISSUE ON ONLINE FORUMS. *TR

I HAVE A 2007 PRIUS WITH HID HEADLIGHTS. ON AN INTERMITTENT BASIS, ONE OF THE HEADLIGHTS WILL NOT OPERATE OR WILL STOP OPERATING. TURNING THE LIGHTS OFF WITH THE SWITCH ON THE STALK WILL RESTORE OPERATION. NOT A GOOD THING TO HAVE TO DO ON A DARK TWO LANE RURAL ROAD ON A DARK NIGHT. AS AN EXAMPLE, YESTERDAY DURING A RAIN FILED DAY, THE HEADLIGHTS WERE TURNED ON AS REQUIRED BY MARYLAND LAW. WE WERE LEAVING TO DRIVE TO PA WHEN MY WIFE GOT IN THE CAR SHE NOTICED THE RIGHT HEADLIGHT WAS OUT. OFF AND ON DID NOT SEEM TO MAKE A DIFFERENCE. AFTER ARRIVING IN PA, I HAD TO DRIVE ON A DARK AND RAIN FILLED ROAD AND I BELIEVE THAT THE RIGHT LIGHT WAS WORKING BUT THE LEFT (DRIVER SIDE) WAS NOT. I WAS TAKING MY SON TO THE ER AND DID NOT HAVE TIME TO TROUBLE SHOOT THE PROBLEM. TODAY, IN THE MIDDLE OF THE DAY, BOTH HEADLIGHTS WERE FULLY FUNCTIONAL. I FIRST NOTICED THIS PROBLEM ABOUT 10 MONTHS AGO ON A NIGHT TRIP. THE PROBLEM HAS OCCURRED THREE OR FOUR TIMES OVER THE TIME PERIOD. I KNOW I WILL GET A HUGE BILL FROM TOYOTA TO REPLACE THE BULBS AND THAT MAY OR MAY NOT SOLVE THE PROBLEM. IT IS A HUGE SAFETY ISSUE. *TR

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT WAS DRIVING AT VARIOUS SPEEDS WITH THE HEADLIGHTS AND SUDDENLY THEY FAILED TO OPERATE. THE FAILURE OCCURRED WHENEVER THE HEADLIGHTS WERE TURNED ON. THE HEADLIGHTS WOULD FUNCTION WHEN THE SWITCH WAS TURNED ON AND OFF. THE DEALER WAS NOTIFIED OF THE PROBLEM AND INFORMED HIM THAT THE HEADLIGHT REPLACEMENT COST WAS $300. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE. UPDATED 1/19/2010 *CN UPDATED 01/27/11

THE HEADLIGHTS ON MY TOYOTA PRIUS FAILED. CAME ON SOME TIMES THEN AFTER TURNING ON AND OFF. THE WIRE HARNESS TO THE BULB OF THE HEADLIGHT SEEM BURNT, AND AFTER READING HUNDREDS OF COMPLAINT JUST LIKE THIS, TOYOTA HAS A PROBLEM-I HAVE A PROBLEM -HUNDREDS OF DOLLARS TO REPLACE HEADLIGHT BULBS IS INSANE AND NOT THE ONLY ISSUE HERE. *TR

I HAVE BEEN READING EXCESSIVE NUMBERS OF COMPLAINTS ON THE WEB REGARDING ISSUES WITH TOYOTA PRIUS HEADLIGHT ISSUES. SOME CONSUMERS HAVE PUT OUT OVER A THOUSAND DOLLARS, OTHERS HUNDREDS TO GET ISSUES RESOLVED AND IN SOME CASES APPEAR TO BE UNRESOLVED. I INQUIRED AT TOYOTA REGARDING THE ISSUE AND I WAS TOLD THERE IS NO CURRENT RECALL BUT IN THE EVENT ONE IS ORDERED, THOSE THAT HAVE PUT OUT HUNDREDS AND A THOUSAND PLUS WOULD PROBABLY BE REIMBURSED. HAS ANY INVESTIGATION BEEN CONDUCTED REGARDING THIS MATTER? IN MY OPINION, THIS IS A TRANSPORTATION SAFETY ISSUE WITH PEOPLE DRIVING DOWN THE ROAD NOT KNOWING WHEN OR IF THEIR HEADLIGHTS ARE GOING TO FAIL. *TR

HEADLIGHT AND TAIL LIGHT ON THE PASSENGER SIDE OF OUR 2007 TOYOTA PRIUS GOES ON AND THEN OFF. WE CAN'T DEPEND ON THE LIGHTS TO STAY ON. *TR

2007 TOYOTA PRIUS. CONSUMER STATES PROBLEM WITH HEADLIGHT *TGW THE CONSUMER STATED QUITE FREQUENTLY AND FOR A LONG TIME, ONE OF THE HID HEADLIGHTS WOULD GO OUT COMPLETELY WHEN THE HEADLIGHTS WERE ON. SOMETIMES, IT WOULD BE THE DRIVER SIDE AND SOMETIMES THE PASSENGER SIDE. THE CONSUMER STATED IF HE TURNED THE HEADLIGHTS OFF AND THEN BACK ON AGAIN, THE PROBLEM WOULD TEMPORARILY RESOLVE ITSELF ONLY TO HAPPENED AGAIN AT A LATER TIME. *JB

I HAVE A 2007 PRIUS WITH 51,000 MILES. FOR AT LEAST THE PAST MONTH, THE PASSENGER SIDE HID HEADLAMP HAS BEEN GOING ON AND OFF PERIODICALLY. SOMETIMES IT HAS STOPPED WORKING WHILE DRIVING AND THEN WILL TURN ON AGAIN WHEN I TURN THE HEADLAMPS OFF AND ON. RECENTLY BOTH HEADLAMPS HAD BEEN GOING OFF AND ON AT RANDOM. THIS WAS A SAFETY HAZARD. ON 12/2, I TOOK THE CAR IN TO A TOYOTA DEALER AND WAS TOLD BOTH HEADLAMPS WERE BURNED OUT. AT FIRST THEY CHARGED ME OVER $500 AND AFTER I COMPLAINED ABOUT THIS HIGH CHARGE, THEY REDUCED THE BILL TO $289, NOTING I WOULD ONLY BE CHARGED FOR LABOR. IN MY OPINION, THE HID HEADLAMPS WERE DEFECTIVE, BURNED OUT PREMATURELY, AND THE FACT THAT THE LIGHTS WOULD GO ON AND OFF AT RANDOM POSED A SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL INTERMITTENTLY FOR A PERIOD OF TWO MONTHS BEFORE BECOMING INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND THE DEALER WANTED TO CHANGE THE BULB. THE CONTACT DID NOT ALLOW THEM TO COMPLETE THE REPAIR. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, IF HE WOULD SWITCH THE HEADLIGHT OFF AND ON, IT WOULD WORK SO HE DID NOT BELIEVE THE FAILURE WAS CAUSED BY THE BULB ITSELF. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 02/23/11*LJ THE CONSUMER STATED THE HEAD LIGHTS WOULD FAIL INTERMITTENTLY. UPDATED 05/04/11

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE VISIBILITY DIMINISHED AND THE PASSENGER SIDE HEADLIGHT FAILED. SHE TURNED THE HEADLIGHTS OFF AND TURNED THEM BACK ON. THE FAILURE OCCURRED INTERMITTENTLY. THE DRIVER SIDE HEADLIGHT WAS REPLACED IN 2009 UNDER WARRANTY. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR COSTS ASSOCIATED WITH REPLACING THE PASSENGER HEADLIGHT. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED OVER A CONCRETE CURB AND ONTO THE SIDEWALK. THERE WERE NO INJURIES. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO COULD FIND NOTHING WRONG. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,100.

THE LIGHTS ON MY 07 PRIUS KEEP TURING OFF AS I DRIVE. I CAN'T TURN ON AND OFF THE BRIGHTS TO GET THE LIGHTS TO TURN ON I HAVE TO TURN THE LIGHTS OFF THEN ON MAKING IT A REAL HAZARD AT NIGHT ESPECIALLY ON HIGHWAYS. THERE IS NO TIME OR FUNCTION THAT HAS TO HAPPEN FOR THEM TO GO OUT. I COULD JUST BE SITTING AT A LIGHT OR GOING DOWN THE HIGHWAY. ONCE ONE LIGHT GOES OUT IT DOESN'T TAKE LONG FOR THE OTHER TO FOLLOW. THE FOG AND BREAK AND BACK LIGHTS ALL WORK FINE. ITS JUST THE HEAD LIGHTS. IF THE HEADLIGHTS ARE OUT THEN NOT EVEN THE BRIGHTS WILL TURN ON OR FIX THE PROBLEM. IF IM DRIVING WITH JUST THE BRIGHTS, THE SAME THING HAPPENS. ONE WILL GO OUT FOLLOWED LATER BY THE OTHER. AND I CAN'T JUST TAKE IT OUT OF THE BRIGHTS SETTING. I HAVE TO TURN THE LIGHTS COMPLETELY OFF. *LN

FOR SOME TIME I HAVE BEEN TELLING THE DEALER THAT I HAVE BEEN INFORMED THAT ONE OF MY HEADLIGHTS IS OUT BUT WHEN THEY LOOK AT IT AT A LATER TIME THEY ARE WORKING. I SUSPECT THAT THEY HAVE BEEN DOING THIS FOR A LONG TIME. NOW IT APPEARS THAT THERE IS A PROGRESSION. BOTH HEADLIGHTS UNEXPECTEDLY TURNED OFF PLUNGING ME INTO TOTAL DARKNESS WHILE DRIVING AT 70 MILES PER HOUR ON AN INTERSTATE HIGHWAY AT 5:00 IN THE MORNING. I FOUND MYSELF HURTLING ALONG IN TOTAL DARKNESS. I TURNED THE LIGHT SWITCH TO THE OFF POSITION AND TURNED IT BACK ON AND THE LIGHTS CAME ON AGAIN BUT THEY WENT OFF AGAIN A FEW MILES LATER AND I WENT THROUGH THE SAME PROCESS TO GET THEM TO COME ON. THE SITUATION HAPPENED AT LEAST 5-6 MORE TIMES BEFORE I REACHED MY DESTINATION.

PREMATURE AND SIMULTANEOUS FAILURE OF 2007 TOYOTA PRIUS HEADLIGHTS. FIRST EXPERIENCED IN FALL OF 2009 (LOW MILEAGE), BUT NOW DANGEROUSLY FREQUENT. TOYOTA CLAIMS THIS IS NOT A DEFECT, BUT HAS NO EXPLANATION FOR THE SIMULTANEITY OF FAILURE AND IS ONLY REPLACING THE BULBS WITHOUT SHARING ANY COSTS. TEMPORARY REMEDY IS TO SWITCH THE LIGHTS OFF AND BACK ON AGAIN. *TR

2007 TOYOTA PRIUS. DRIVER'S SIDE HEADLIGHT GOES OFF INTERMITTENTLY. FIRST IT BECOMES DIM, THEN COMPLETELY GOES OUT. IF I TURN THE LIGHT SWITCH OFF AND ON IT WILL GO BACK ON FOR A SHORT TIME, BUT THEN GOES OFF AGAIN. FIRST NOTICED THE PROBLEM DRIVING ON HIGHWAY AT NIGHT DURING A RAIN STORM AND HAD DIFFICULTY SEEING. *TR

HID HEADLIGHTS DEFECTIVE, GOING ON AND OFF WITH BRAKING, ACCELERATION AND BUMPS IN THE ROAD. HEADLIGHTS ARE SAFETY EQUIPMENT, IT'S DARK WITHOUT THEM!!! *TR

THE PASSENGER SIDE HID HEADLIGHT ON OUR 2007 TOYOTA PRIUS GOES ON AND OFF WHILE DRIVING. TOYOTA HAS SENT US A LETTER ADVISING US THAT THEY ARE AWARE OF THE PROBLEM AND ARE WILLING TO REPAIR THE PROBLEM BY OFFERING US THE BULB AT HALF PRICE, APPROXIMATELY $150. HOWEVER, AFTER DOING SOME RESEARCH I HAVE READ THAT THE BULB MAY NOT BE THE PROBLEM AND REPAIRS COULD TOTAL $2000. SINCE THE PROBLEM OCCURS WITHOUT WARNING I AM CONCERNED THAT AT SOME POINT THE OTHER HEADLIGHT COULD FAIL AND CAUSE TOTAL LOSS OF VISION AT NIGHT RESULTING IN AN ACCIDENT. *TR

I AM DOCUMENTING THAT I AM EXPERIENCING THIS ISSUE: TOYOTA RECALL CAMPAIGN #10V039000 THOUGH THIS RECALL IS TECHNICALLY FOR 2010 PRIUS VEHICLES ONLY, MY 2007 PRIUS EXPERIENCE THE SAME PROBLEM: "INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION..." HOWEVER, THIS ISSUE HAS OCCURRED EVEN DURING DRY WEATHER ON SMOOTH ROAD (UNLIKE THE CAMPAIGN STATES "UNDER SLIPPERY/WET/ROUGH ROAD CONDITIONS"). THIS PROBLEM HAS HAPPENED 3 TIMES TOTAL OVER THE PAST MONTH SINCE I PURCHASED THE VEHICLE MID-OCTOBER 2010. ADDITIONALLY - THE SAFETY COMPLAINT PORTABLE FORM DOESN'T WORK CORRECTLY (I HAVE A MACBOOK RUNNING OS 10.6.5). IF YOUR "QUICK" VERSION DOESN'T WORK ON APPLE COMPUTERS, YOU SHOULD SAY SO BEFORE PEOPLE WASTE THEIR TIME TRYING TO USE YOUR ALLEGED "QUICK" FORM. *TR

HID HEADLAMPS ON 2007 TOYOTA PRIUS GO OUT ALL THE TIME. TURNING LIGHTS OFF AND BACK ON USUALLY CORRECTS THE PROBLEM. IT HAPPENS TO BOTH SIDES INDEPENDENTLY. BULBS STILL WORK FINE, BUT. *TR

ON 10/16/2010 MY HUSBAND AND I ATTENDED A WEDDING RECEPTION AT A LODGE IN THE SIERRA MOUNTAINS NORTHEAST OF LAKE TAHOE. THE LODGE WAS REACHED BY DRIVING OUR 2007 TOYOTA PRIUS FROM OUR HOTEL AT LAKE TAHOE NORTHEAST ON NEVADA STATE HIGHWAY 431, A STEEP, WINDING TWO-LANE ROAD OVER THE SUMMIT OF MT. ROSE AT AN ALTITUDE OF 7,100 FEET ABOVE SEA LEVEL. AFTER THE RECEPTION WAS OVER WE LEFT TO RETURN TO OUR HOTEL. WHEN WE LEFT THE LODGE IT WAS EARLY EVENING AND THE SUN HAD SET, SO WE DROVE WITH OUR HEADLIGHTS TURNED ON. APPROXIMATELY ONE MILE DOWN THE ROAD BOTH HEADLIGHTS SUDDENLY WENT OUT, PLUNGING US INTO COMPLETE DARKNESS. SINCE WE COULD NOT SEE THE ROAD, WHICH HAD NO SHOULDER, A HILLSIDE ON THE RIGHT AND A STEEP DROP-OFF ON THE LEFT WE HAD NO CHOICE BUT TO COME TO A COMPLETE STOP. AT THIS POINT WE FEARED THAT WE MIGHT FALL VICTIM TO A VEHICLE RAMMING US FROM BEHIND SINCE WE HAD NO LIGHTS ON OUR CAR. I DESPERATELY TURNED THE HEADLIGHT SWITCH ON AND OFF TRYING BOTH THE REGULAR AND HIGH-BEAM SETTINGS AND, FINALLY, TURNING THE CAR OFF AND ON. THIS SEEMED TO WORK AND THE HEADLIGHTS CAME BACK ON. BUT AFTER DRIVING ABOUT ANOTHER MILE THE HEADLIGHTS AGAIN WENT OUT. AGAIN, BY MANIPULATING THE SWITCH AND TURNING THE ENGINE OFF AND THEN ON, WE MANAGED TO TURN THE LIGHTS BACK ON. WE THEN PROCEEDED SAFELY TO OUR HOTEL WITHOUT ANY FURTHER INCIDENTS. WE EXPERIENCED NO ADDITIONAL PROBLEMS UNTIL DECEMBER, 2010, WHEN WE NOTICED THAT THE HEADLIGHTS SEEMED TO BE DIMMER THAN THEY SHOULD BE. THEN IN JANUARY, 2011, ONE OF THE HEADLIGHTS WENT OUT PERMANENTLY AND WE TOOK THE VEHICLE TO A TOYOTA DEALER FOR SERVICE. I WISH TO POINT OUT THAT WE HAD NO PRIOR INDICATION THAT THE HID HEADLIGHTS WERE DIMMING OR OTHERWISE MALFUNCTIONING. NEITHER HAD WE RECEIVED ANY COMMUNICATION FROM TOYOTA THAT THERE COULD BE A PROBLEM WITH THE HEADLIGHTS OR WITH THE ELECTRONIC CONTROL UNIT. OUR EXPERIENCE ON OCTOBER 16, 2010, WAS A LIFE-THREATENING SITUATION WHICH COULD HAVE RESULTED IN A MAJOR TRAGEDY. *TR

FAILURE OF TOYOTA PRIUS HID HEADLAMPS, PROBLEM IS INTERMITTENT AND LEAVES ME "DRIVING IN THE DARK." FAILED AT 35,321 MILES LEAVING MY FAMILY IN DANGER OF CRASH. CYCLING HEAD LIGHTS RETURN LIGHTS, BUT ONLY FOR A FEW MINUTES. *TR

PASSENGER HEADLIGHT WORKS INTERMITTENTLY. WILL TURN OFF WHILE DRIVING AND OCCASIONALLY COME BACK ON IF THE LIGHTS ARE TURNED OFF THEN BACK ON AGAIN. DANGEROUS TO DRIVE WITH ONE HEADLIGHT WORKING AND I CAN'T IMAGINE WHAT WOULD HAPPEN IF DRIVING AND BOTH WENT OUT. DOES NOT APPEAR TO BE A LOOSE CONNECTION AS TURNING THE LIGHTS OFF AND BACK ON WILL OCCASIONALLY FIX THE PROBLEM UNTIL IT HAPPENS AGAIN. *TR

I HAVE A 2007 TOYOTA PRIUS WITH 98,000 MILES AND THE RIGHT HID HEADLIGHT GOES OUT INTERMITTENTLY. IF YOU TURN THEM OFF AND BACK ON THEY WORK AGAIN. IT IS OBVIOUS THAT THE BULB IS NOT BURNT. IT APPEARS TO BE SOME TYPE OF ELECTRICAL PROBLEM WITH TOYOTA. *TR

DRIVER SIDE HEADLIGHT INTERMITTENT. HEADLIGHT FLICKERS AND GOES OUT. TURN HEADLIGHTS OFF AND BACK ON AND IT COMES BACK ON AND WORKS FINE FOR A FEW DAYS. THEN IT STARTS ALL OVER AGAIN, GOES OUT AND I HAVE TO CYCLE ON AND OF THE HEADLIGHTS TO GET IT TO WORK AGAIN. NO IN DEALER AND THEY CLAIM I NEED A NEW HID LAMP AT $280 FOR REPLACEMENT! *TR

I OWN A 2007 TOYOTA PRIUS AND HAVE RECENTLY EXPERIENCED THE HEADLIGHTS FLICKERING AND THAN GOING COMPLETELY OFF IF YOU TURN THE SWITCH OFF AND THAN BACK ON THEY WORK AGAIN. IT FIRST STARTED WITH THE PASSENGER SIDE AND THAN WENT TO THE DRIVER SIDE AND THAN BOTH LIGHTS WENT OUT TOGETHER. THIS IS A SAFETY HAZARD TO SAY THE LEAST AND TOYOTA NEEDS TO AT BEST NOTIFY THEIR CONSUMERS OF THIS PROBLEM AND AT LEAST ASSIST WITH THE COST TO REPAIR IT. *TR

DRIVER'S SIDE HEADLIGHT IS INTERMITTENT. IF YOU TURN THE SWITCH OFF, THEN BACK ON, THE HEADLIGHT COMES BACK ON.

HEADLIGHT(S) INADVERTENTLY TURN OFF WHILE DRIVING. EITHER PASSENGER OR DRIVER SIDE HEADLIGHT(S) TURN OFF. THE HEADLIGHT(S) WILL TURN BACK ON WHEN THE ON/OFF SWITCH IS SWITCHED OFF THEN SWITCHED ON AGAIN. HAVING GOOGLED THIS ISSUE, I WAS SURPRISED THAT THIS IS A CHRONIC COMPLAINT AND TOYOTA IS AWARE OF THIS ISSUE BUT HAS NOT BEEN FORCED TO RECALL. TOYOTA NEEDS TO RECALL AS CONSUMERS ARE BEING CHARGED FOR REPAIRS AS WELL AS COSTS FOR FIX-IT TICKETS.

VEHICLE HID HEADLIGHTS JUST STOPPED FUNCTIONING, THEY ARE STILL INTERMITTENT AT THIS TIME, WITH THE PROBLEM GETTING WORSE BY THE WEEK. BY SHUTTING THE CAR OFF, THEY MAY BE TURNED ON AGAIN, BUT ONLY FOR A (VARIABLY) SHORT TIME, SOMETIMES LESS THAN 2 MINUTES, SOMETIMES MORE THAN 15...

I HAVE A 2007 TOYOTA PRIUS. ABOUT SEVEN MONTHS AGO THE HEADLIGHT ON THE PASSENGER SIDE OF THE CAR STARTED GOING ON AND OFF. AT MY LAST 5,000 CHECK UP, I WAS TOLD THE LIGHT WOULD EVENTUALLY GO OUT COMPLETELY, AND THAT TOYOTA KNEW THERE WAS A DEFECT AND THEY WOULD REIMBURSE THE $350+ THAT IT WOULD COST TO REPLACE IT. BUT AT THAT TIME I COULDN'T AFFORD TO REPLACE IT AND IT WOULD HAVE TAKEN SEVERAL MONTHS TO GET REIMBURSED. I TOOK MY CAR IN LAST WEEK, THE LIGHT NOW IS OUT MORE THAN IT'S ON AND I WAS TOLD TOYOTA NO LONGER REIMBURSED FOR REPLACING THE DEFECTIVE HEADLIGHT. I FEEL THIS IS A GREAT SAFETY HAZARD, IT'S DEFINITELY DEFECTIVE AND VERY EXPENSIVE TO FIX. TOYOTA ISN'T DOING ANYTHING TO FIX THE PROBLEM, BUT EXPECT THE CUSTOMER TO PAY FOR THERE DEFECTIVE PRODUCT. *TR

RIGHT PASSENGER HEADLIGHT FAILS TO COME ON CONSISTENTLY. IT STARTS AND STOPS. SOMETIMES IT COMES ON, AND THEN WITHOUT WARNING, IT WILL FLICKER OFF. TURNING THE LIGHTS ON AND OFF WILL OCCASIONALLY REMEDY THE SITUATION, BUT ONLY TEMPORARILY. HAVE DONE RESEARCH AND THIS SEEMS TO BE A VERY BIG PROBLEM WITH TOYOTA PRIUS MODELS AROUND YEAR 2007. *TR

TOYOTA PRIUS HEADLIGHT SYSTEM FAILURE. LIGHTS FLICKER ON / OFF. NO APPARENT CAUSE. VERY DANGEROUS. FREQUENCY IS DAILY AND MULTIPLE TIMES PER DAY. MANY OTHER OWNERS REPORT THAT REPLACING THE HID BULB AT $500 - $1,000 IS NOT THE SOLUTION. PROBLEM RETURNS. APPEARS PROBLEM IS IN BALLAST OR COMPUTER. DEALERS WILL NOT REPLACE BALLAST UNTIL THEY HAVE ALREADY COLLECTED $500 FOR BULB REPLACEMENT. THEN WANT ANOTHER $500 FOR BALAST REPLACEMENT. TRUE SYSTEM CAUSE HS NOT BEEN CONFIRMED. *TR

NOTICE HID HEADLINE ON MY 2007 TOYOTA PRIUS STARTED TO TURNOFF AUTOMATICALLY. LIGHTS DO NOT STAY ON AT ALL. THEY TURN OFF AFTER A MINUTE OR SO. I HAD TO ORDER NEW HEADLIGHT. NOT SURE IF PROBLEM WILL CONTINUE. I'M NOT ABLE TO DRIVE MY CAR AT NIGHT DUE TO THIS PROBLEM. ESTIMATED COST TO REPAIR IS $500.00! *TR

DRIVER SIDE HEADLIGHT GOES OFF RIGHT AFTER YOU TURN LIGHTS ON, CAN HARDLY DRIVE AT NIGHT, COSTS $400 TO FIX ONE HEADLIGHT AT DEALERSHIP $250 FOR LABOR AND $150 FOR LIGHT ITSELF. *TR

I PURCHASED A USED 2007 PRIUS IN MARCH 2010 FROM A TOYOTA DEALERSHIP. MY RIGHT HEADLIGHT DOES NOT WORK SOMETIMES. MY FIRST HEADLIGHT FAILURE OCCURRED LAST FALL. MY RIGHT HEAD LIGHT WAS NOT WORKING WHILE DRIVING HOME (1 HOUR) AT NIGHT FROM WORK. I CALLED THE TOYOTA DEALER THE NEXT DAY WHERE I BOUGHT THE PRIUS. THEY TOLD ME IT IS AN EXPENSIVE FIX ( AROUND $250.00) AND SAID TO TRY TURNING THE POWER ON AND OFF SWITCH A COUPLE OF TIMES. THAT WORKED. THE HEADLIGHT FAILURE HAS HAPPENED A FEW TIMES SINCE LAST FALL. I HAVE ASKED STRANGERS WHILE LEAVING WORK IF BOTH MY HEADLIGHTS ARE ON, GOTTEN OUT OF THE CAR TO CHECK BEFORE DRIVING AT NIGHT, AS WELL AS CHECK TO SEE IF BOTH MY HEADLIGHTS ARE REFLECTED ON THE BACK OF A CAR IN FRONT OF ME WHEN AT A STOP LIGHT. I AM AWARE OF 3 OTHER TIMES THAT THE HEADLIGHT WAS NOT WORKING. I HAVE NOT HAD THE DEALERSHIP REPAIR THE HEADLIGHT YET. *TR

THE HATCHBACK HANDLE ON MY 2007 TOYOTA PRIUS HAS MELTED OVER TIME. THIS CAUSES THE LATCHING MECHANISM TO FAIL, WHICH IS A POTENTIAL SAFETY HAZARD IN THAT IT LEAVES THIS DOOR VIRTUALLY INACCESSIBLE DURING AN EMERGENCY. EACH TIME I TRY TO OPEN THE REAR DOOR, MELTED RUBBER STICKS TO MY HAND. THIS CAR HAS PERFORMED SATISFACTORILY OTHERWISE, BUT THE HANDLE FAILURE CONSTITUTES A MANUFACTURING DEFECT. *TR

OVER THE LAST APPROXIMATELY 6 MONTHS, THE HIGH-INTENSITY HEADLIGHTS ON MY 2007 TOYOTA PRIUS WITH LESS THAN 45,000 MILES ON IT (BOUGHT NEW, ALL SCHEDULED MAINTENANCE DONE) BEGAN RANDOMLY GOING OUT. SOMETIMES JUST ONE, SOMETIMES THE OTHER, SOMETIMES BOTH AT ONCE. TURNING THEM OFF AND BACK ON MAKES THEM WORK, SOMETIMES FOR A LONG TIME, SOMETIMES ONLY FOR A FEW MINUTES. IT IS VERY FRIGHTENING AND DANGEROUS TO BE GOING DOWN A DARK ROAD AND HAVE YOUR HEADLIGHTS GO OUT! MOST RECENTLY THIS HAPPENED TONIGHT ON I-215 SOUTH IN RIVERSIDE COUNTY, CALIFORNIA. *TR

ONE HEADLIGHT ON 2007 TOYOTA PRIUS GOES OUT WITHOUT WARNING. TURN LIGHTS OFF THEN ON AGAIN AND COMES BACK ON. I HAVE BEEN STOPPED BY THE POLICE TWICE FOR THIS PROBLEM. *TR

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

BOTH HEADLIGHTS TEMPORARILY FAILED ON MY 2007 TOYOTA PRIUS. I HAVE JUST READ YOUR INCIDENT REPORT PE09019, AND I CAN VERIFY THAT BOTH HEADLIGHT DID FAIL SIMULTANEOUSLY. BOTH RETURNED AFTER TOGGLING THE LIGHTS. HOWEVER, I HAVE SINCE OBSERVED INDIVIDUAL FAILURES ON EACH LIGHT OVER THE COURSE OF A FEW HOURS. I'LL BE HAVING THE LIGHTS REPLACED, BUT I DO BELIEVE THIS IS A BIGGER PROBLEM THAT YOUR PREVIOUS RESEARCH IMPLIES. *TR

PULLING INTO PARKING LOT STOPPED HAD BRAKES ON (WITNESS TO BRAKES ON). REMOVED SEATBELT REACHED TO TURN CAR OFF. THE CAR ACCELERATED ON ITS OWN COULD NOT STOP BY APPLYING BRAKES. HIT TWO PARKED PICKUPS WHICH STOPPED MY CAR. *TR

HEADLIGHT GOES OUT INTERMITTENTLY AND ONLY COMES BACK ON AFTER TURNING HEADLIGHTS OFF AND BACK ON AGAIN. DEALER TOLD ME IT WAS "KNOWN ISSUE WITH PRIUS VEHICLE". *TR

2007 TOYOTA PRIUS PASSENGER HEADLIGHT GOES OUT INTERMITTENTLY. WILL GO BACK ON IF LIGHTS ARE SWITCHED OFF AND ON AGAIN. RECEIVED TRAFFIC CITATION FOR NON-WORKING HEADLIGHT. KNOWN ISSUE WITH TOYOTA. *TR