NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Toyota Prius. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WE WERE WRITTEN A WORK ORDER TICKET BY A POLICE OFFICER FOR HAVING ONE HEAD LIGHT NOT WORKING. WE HAD CHECKED OUR HEADLIGHTS WHEN WE STARTED OUT, BECAUSE A MONTH OR SO BACK WE HAD NOTICED THAT THE LIGHT WAS NOT WORKING FOR A WHILE BUT THEN WAS WORKING AGAIN SO WE THOUGHT MAYBE IT WAS JUST SOME WATER IN THE ELECTRICAL SYSTEM. THE LIGHTS WE'RE ALWAYS ON WHEN WE STARTED. WHEN WE STARTED OUT (THE EVENING WE GOT THE WORK ORDER TICKET) THE LIGHTS WERE ON BUT 5 MILES AWAY WE GOT PULLED OVER AND WE WERE SHOCKED BECAUSE WE KNEW THAT WE HAD NOT VIOLATED ANY TRAFFIC LAWS. WHILE THE OFFICER WAS WRITING US A TICKET THE LIGHTS CAME BACK ON BUT WE STILL GOT THE TICKET. IT IS DIFFICULT TO TELL WHEN THE DRIVERS SIDE LIGHT IS ON OR OFF BUT IT IS VERY DANGEROUS AS THE OFFICER EXPLAINED BECAUSE THE DRIVERS SIDE HEAD LIGHT IS THE ONLY ONE THAT PROTECTS YOU FROM ON COMING TRAFFIC. THE BEST WE COULD DO ON OUR RIDE HOME WAS TO RESET OUR LIGHTS ABOUT EVERY 3 MINUTES BY TURNING THEM OFF AND BACK ON AGAIN. THE PROBLEM STARTED GRADUALLY AT 36,000 MILES AND WE HAD DRIVEN FOUR THOUSAND MILES BEFORE WE KNEW FOR SURE THAT WE HAD A HEAD LIGHT PROBLEM AND NOT A SPORADIC ELECTRICAL SYSTEM PROBLEM. WE ARE GLAD THAT DURING THAT TIME OPPOSING TRAFFIC DID NOT GET DRAWN OFF BY OUR SINGLE PASSENGER SIDE HEADLIGHT THAT WE WERE UNAWARE OF. *TR
HID HEADLIGHTS ON 2007 TOYOTA PRIUS, GO OUT. 1ST HAPPENED FALL, 2008, BOTH BULBS REPLACED BY DEALER, UNDER WARRANTY (@APPR. 30,000 MI), JAN. 2009. NEW BULBS ONLY LASTED 10,000 MILES, 8 MONTHS, AND NEEDED TO BE REPLACED AGAIN (WARRANTY). DEALER SAYS NEW, REPLACEMENT BULBS, HAVE A 1 YEAR WARRANTY. ONE BULB HAD BEEN OUT, BUT CAME BACK ON, OTHER WAS VERY DIM. DEALER ONLY WANTED TO REPLACE THE DIM BULB, BUT AFTER I HAD A VERY HEATED "DISCUSSION" THEY AGREED TO REPLACE BOTH OF THEM. THIS IS VERY DEFINITELY A SAFETY ISSUE, AND SHOULD BE TREATED AS SUCH BY THE ODI!!!!!!!! I HAVE PREVIOUSLY FILED A COMPLAINT WITH ODI:CONFIRMATION #10255785, FOR THE PREVIOUS (SAME) PROBLEM. *TR
2007 TOYOTA PRIUS. *TR
I OWN A 2007 TOYOTA PRIUS. ONE OF THE HEADLIGHTS WENT OUT AND I HAD THE BULB REPLACED A COUPLE OF WEEKS AGO. A FEW DAYS LATER THE OTHER HEADLIGHT QUIT, BUT WHEN I ARRIVED AT THE REPAIR SHOP, THE BULB WAS WORKING SO IT WAS NOT REPLACED. A COUPLE OF DAYS LATER, AT NIGHT, BOTH HEADLIGHTS BEGAN FLICKERING AND THEN BOTH WENT OUT AT THE SAME TIME. I TOOK THE CAR TO STEVE LOW TOYOTA DEALERSHIP IN LA CROSSE, WI AND THEY REPLACED BOTH BULBS. THEY TOLD ME IT COULD HAPPEN AGAIN AND I AM TERRIFIED THAT IT WOULD HAPPEN AT NIGHT. *TR
DRIVING AT NIGHT AND MY PASSENGER SIDE HEADLIGHT WORKS INTERMITTENTLY. WORKS FOR 10 MINUTES AND THEN FAILS. HID TYPE HEADLIGHT ON 2007 TOYOTA PRIUS.. ONLY PROBLEM ON PASSENGER SIDE HEADLIGHT. *TR
I HAVE A 2007 TOYOTA PRIUS WITH HID HEADLIGHTS. THE HEADLIGHTS WILL RANDOMLY GO OUT WHILE I AM DRIVING, BUT IF I TURN THEM OFF AND THEN ON AGAIN THEY WILL BOTH WORK FOR A WHILE. THIS DOESN'T SEEM TO OCCUR IN ANY KIND OF PREDICTABLE PATTERN. I FEEL THAT IS A SAFETY PROBLEM SINCE HEADLIGHTS ARE NECESSARY TO DRIVE AT NIGHT AND WORKING HEADLIGHTS ARE REQUIRED BY LAW.*TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE HID HEADLIGHTS SHUT OFF WITHOUT ANY WARNING . THE LIGHTS HAVE SHUT ON AND OFF FOR APPROXIMATELY 4 WEEKS. THE DEALER STATED THE THEY WOULD REPAIR THE HID HEADLIGHTS FOR $1500. THE DEALER ALSO CONFIRMED THAT THE MANUFACTURER IS AWARE OF THE HID LIGHT FAILURE. THE CONTACT WILL NOT DRIVE THE VEHICLE AT NIGHT DUE TO THE SAFETY RISK. THE HID HEADLIGHTS WILL BE REPAIRED. THE FAILURE MILEAGE WAS 38000 AND THE CURRENT MILEAGE WAS 44000.
PASSENGER SIDE HEADLIGHT SHUTS OFF AFTER 10 TO 15 SECONDS OF USE AND WILL REMAIN OFF UNTIL THE LIGHT SWITCH IS CYCLED FROM ON TO OFF BACK TO ON. THE PROBLEM REMAINS EVEN AFTER TURNING SWITCH ON AND OFF. REPLACED BULBS AND PROBLEM STILL REMAINS. *TR
2007 TOYOTA PRIUS WITH HID HEADLAMPS. LIGHT WORKS INTERMITTENTLY, TURNS ITSELF OFF AND ON WITHOUT ANY INPUT FROM THE DRIVER. COST OF REPLACEMENT BULB IS OBSCENELY HIGH AND THE PROCEDURE OF CHANGING THE BULB IS PROHIBITIVE FOR AN AVERAGE CAR OWNER. THE REPLACEMENT BULB APPEARS TO HAVE THE SAME PROBLEM. I HAVE OTHER MAKE OF CAR WITH HID BULBS WITHOUT ANY PROBLEM AT ALL. *TR
I RECENTLY BOUGHT A 2007 TOYOTA PRIUS. OVER THE COURSE OF DRIVING AT NIGHT I HAVE NOTICED THAT THE PASSENGER SIDE HEADLIGHT WILL GO OUT. WHEN I FIRST TURN ON THE LIGHTS, BOTH HEADLIGHTS COME ON; BUT AFTER A FEW MINUTES THE PASSENGER SIDE ONE WILL DIM AND GO OUT. THE DOCUMENTATION THAT CAME WITH THE CAR INDICATED NO ACCIDENTS, NO CAR TROUBLE, AND NO MAJOR REPAIR. *TR
DRIVER SIDE HEADLIGHT FAILURE. HAD TO TURN OFF HEADLIGHTS, VERY DANGEROUS AT NIGHT, TO GET HEADLIGHT TO TURN BACK ON. THIS HAPPENS A FEW TIMES A WEEK, USUALLY COMES IN SPURTS. LOOKED UP IN YOUR INVESTIGATIONS AND FOUND PE09019. THIS DESCRIBES MY PROBLEM, EXCEPT THAT SO FAR IT ONLY HAPPENS ON DRIVER SIDE HEADLIGHT. I HOPE THAT THE INVESTIGATION AND SOLUTION IS FOUND BEFORE I EXPERIENCE PROBLEMS WITH BOTH HEADLIGHTS. *TR
HEADLIGHT FLICKERS OFF WHILE DRIVING. IF YOU TURN THE LIGHTS OFF AND BACK ON AGAIN, THE HEADLIGHT WILL LIGHT UP AGAIN. HOWEVER, WHILE DRIVING THE LIGHT WILL EVENTUALLY TURN OFF AGAIN. THIS MAKES DRIVING AT NIGHT HAZARDOUS SINCE VISIBILITY IS VERY LIMITED AT THAT POINT. MY TOYOTA PRIUS IS A 2007 AND HAS 52,000 MILES ON IT. THE DEALERSHIP SAID IT WAS THE BULB AND REPLACED IT. THE BULB WAS $150 AND LABOR WAS $133.50. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE HID HEADLIGHTS CONTINUALLY FAIL. HE HAS TO REPEATEDLY TURN THE LIGHTS ON AND THEN OFF FOR OPERATION. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
THE HEAD LIGHTS IN OUR 2007 TOYOTA PRIUS TURN OFF FOR NO REASON. SOMETIMES IT IS JUST THE RIGHT HEADLIGHT BUT IT IS CHANGING TO BOTH HEADLIGHTS NOW MORE AND MORE OFTEN. THE RESULT IS SOMETIMES TOTAL DARKNESS AT NIGHT WHILE DRIVING CREATING A BIG SAFETY ISSUE ! *TR
I HAVE ALSO EXPERIENCED THE UNINTENDED ACCELERATION IN A 2007 PRIUS. IT WOULD NOT SLOW DOWN; BUT IT READJUSTED AFTER ABOUT 20 SECONDS OF ME TAPPING THE GAS PEDAL TO REGAIN CONTROL AND ALTERNATIVELY HITTING THE BRAKE. JUST WANTED TO MAKE SURE THAT YOU HAD THE DATA POINT. *TR
2007 PRIUS - STARTED DRIVING AT NIGHT APPROX.9PM. BOTH HEADLIGHTS FAILED LUCKILY STILL IN TOWN WHERE IT WAS WELL LIT. TYPE OF HEADLIGHT WAS HIGH INTENSITY DISCHARGE (HID). THIS HAPPENED LESS THAN A WEEK AFTER MY 36K MILE BUMPER TO BUMPER WARRANTY EXPIRED. DEALER SAYS THAT PARTS ARE EXTREMELY EXPENSIVE AS IS LABOR (GO FIGURE). *TR
THE RUBBER COVER OF THE EXTERNAL TRUNK LATCH HAS MELTED. ON MANY OCCASIONS, THE LATCH OPENS ONLY AFTER MANY ATTEMPTS. A WEB SEARCH FOUND MANY OTHER OWNERS WHO COMPLAIN ABOUT THE SAME PROBLEM. *TR
HEADLAMPS GO OFF INTERMITTENTLY. *TR
MY HID BULBS ARE TURNING OFF AND ON INTERMITTENTLY, I WOULD LIKE TO REPLACE BUT WILL COST ABOUT 900 FOR TOYOTA TO DO IT. SEEMS LIKE A DEFECT AND A DANGER IF THEY KEEP TURNING OFF AND ON THERE OWN. *TR
I PURCHASED A 2007 PRIUS ON 8/31/07. BOTH MY WIFE AND I OCCASIONALLY EXPERIENCE A SLIGHT FORWARD SURGE OF THE VEHICLE WHEN THE BRAKES ARE APPLIED. I HAD THE CAR INSPECTED ON 5/14/08 FOR THIS CONCERN AND HAVE A TOYOTA WORKORDER STATING THE ISSUE AND INDICATING THAT THEY COULD NOT FIND A PROBLEM. I REPEATED MY CONCERNS ON ADDITIONAL SERVICE VISITS (NOT WRITTEN UP ON THE WORKORDER AND, AGAIN, NOTHING WAS FOUND. ON 8/3/09 I WAS INVOLVED IN A MINOR ACCIDENT WHEN I FAILED TO COMPLETELY STOP BEHIND A CAR SITTING AT A TRAFFIC LIGHT AND STRUCK THAT CAR IN THE REAREND. MY CAR REQUIRED A BUMPER REPLACEMENT AS THE PLASTIC BUMPER CRACKED ON IMPACT WHILE THE OTHER VEHICLE ONLY EXPERIENCED SCRATCHED PAINT ON IT'S REAR BUMPER. I AM CONCERNED THAT THERE IS SOMETHING SYSTEMIC WRONG WITH THE BRAKES ON MY CAR AND WANTED TO REPORT THIS AND, HOPEFULLY, HEAR BACK AS TO THE NUMBER OF SIMILAR REPORTS THAT YOU HAVE RECEIVED. *TR
2007 TOYOTA PRIUS HID HEADLIGHTS RANDOMLY GO BLACK. AS I'M DRIVING EITHER ONE OR BOTH OF THE HEADLIGHTS GO BLACK. THE ONLY WAY TO FIX THIS IS TO MANUALLY SWITCH THE LIGHTS OFF THEN TURN THEM BACK ON. I'VE TAKEN THIS TO MY TOYOTA DEALERSHIP (SLOANE TOYOTA) AND THEY COULDN'T FIND ANY PROBLEMS. *TR
THE HEADLIGHTS ON MY 2007 TOYOTA PRIUS KEEP TURNING OFF @ RANDOM TIMES. AT FIRST IT ONLY SEEMED TO BE ONE HEADLAMP, BUT NOW BOTH OF THEM TURN OFF WHEN I AM DRIVING. I CAN ONLY GET THEM TO COME ON BY TURNING THE HEADLAMP SWITCH OFF AND BACK ON. AT THIS POINT I AM FORCED TO DRIVE WITH MY FOG LAMPS ON ALL THE TIME AT NIGHT BECAUSE OF SAFETY. *TR
2007 TOYOTA PRIUS--FRONT RIGHT HEADLIGHT KEEPS GOING OFF. WILL COME BACK ON WHEN I SWITCH OFF THE HEADLIGHTS ALTOGETHER. BULB SEEMS OK BECAUSE IT WORKS MOST OF THE TIME BOTH HI AND LO BEAM. I CONTACTED MY TOYOTA DEALER AND WILL HAVE TO PAY $280 TO REPLACE ONE BULB! I HAVE PURCHASED A PAIR OF SPECIFIED BULBS FOR $59 FROM AUTOZONE, BUT HAVE NOT BEEN SUCCESSFUL FOLLOWING THE STEPS IN THE MANUAL TO REMOVE THE OLD BULB. CAR HAS 45,000 MILES. *TR
I OWN A 2007 PRIUS WITH THE "UPGRADED" HEADLAMPS... BEFORE THE CAR REACHED 50,000 THEY BEGAN TO FLICKER AND CUT OFF ( AT NIGHT ON THE HIGHWAY) TURNING THEM OFF AND THEN BACK ON RESULTING IN THE LAMPS WORKING AGAIN...HOWEVER, ONE CONTINUED TO FLICKER AND GO OUT AND I WOULD TURN THEM OFF AND THEN BACK ON BEFORE THE OTHER LAMP WOULD GO OUT... I AM SOOO NOT HAPPY THAT I AM HAVING TO PAY FOR REPLACEMENT BULBS DUE TO THE FACT THAT THE COMPUTER THAT IS RESPONSIBLE FOR THE LIGHT SOURCE IS FRIED... THEY SHOULD BE GLAD THAT #1 THEY CAME BACK ON AND #2 THAT NO ONE WAS INURED OR KILLED WHEN TRAVELING ON THE HIGHWAY AT NIGHT WHEN THE FAULTY EQUIPMENT WENT OUT. I AM HOPING THESE WILL BE RECALLED AT SOME POINT....BY THE WAY I AM ALSO PREGNANT AND WAS TRAVELING WITH MY OTHER 2 CHILDREN AT THE TIME. *TR
2007 PRIUS STARTED DRIVING WITH HEADLIGHTS ON. DROVE FROM A WELL LIT AREA WITH MANY STREET LIGHTS INTO AN WITHOUT ANY OVERHEAD LIGHTING. REALIZED THAT THE LIGHTS WERE NOT OPERATING, WHILE I WAS TRYING TO DETERMINE WHAT THE PROBLEM WAS, LOOKING AT THE HEADLIGHT SWITCH, I VEERED INTO AN ADJOINING LANE, LUCKILY THERE WERE NO VEHICLES IN THAT LANE. EVENTUALLY I TURNED THE LIGHTS OFF AND THEN BACK ON AGAIN AND THEY WORKED PROPERLY. NOW THE LIGHTS RANDOMLY TURN OFF, PASSENGER OR DRIVER SIDE, WHILE DRIVING. I CONTINUALLY CHECK THE LIGHTS AND TURN THEM OFF AND ON TO RESTART THE LIGHTS. I HAVE NOT HAD THE LIGHTS FIXED, I AM WAITING FOR TOYOTA TO ISSUE A SAFETY CAMPAIGN AND TO EXTEND THE WARRANTY ON THIS ISSUE. *TR
I OWN A 2007 TOYOTA PRIUS. I HAVE OBSERVED THAT ONE OF MY HEADLIGHTS FLICKERS AND DIES SPORADICALLY, BUT RELIGHTS WHEN THE HEADLIGHTS ARE SWITCHED OFF AND THEN BACK ON. AFTER RELIGHTING, A SINGLE HEADLIGHT AGAIN EVENTUALLY FLICKERS AND DIES. ACCORDING TO INTERNET RESEARCH, THIS IS A COMMON PROBLEM WITH TOYOTA HIGH INTENSITY DISCHARGE HEADLIGHTS, AND A CASE BY YOUR OFFICE HAS BEEN OPENED (AND CLOSED) UNDER CASE NUMBER: PE09019. I STRONGLY BELIEVE THIS CASE SHOULD BE REOPENED. *TR
DRIVER'S HID HEADLAMP INTERMITTENTLY GOES OFF WITHOUT NOTICE. TURNING THE HEADLIGHT SWITCH TO THE "OFF" POSITION AND THE "ON" SOMETIMES SOLVES THE PROBLEM TEMPORARILY. MANY OTHER COMPLAINTS FROM OTHER OWNERS DESCRIBING THE SAME FAILURE. *TR
2007 TOYOTA PRIUS HEADLIGHT (PASSENGER SIDE, DRIVER SIDE OR BOTH) RANDOMLY FAILS BUT THEN WORKS WHEN HEADLIGHT SWITCH IS CYCLED OFF AND BACK ON. THIS BEHAVIOR OCCURS TO EITHER SIDE SEPARATELY AND SOMETIMES BOTH AT THE SAME TIME. *TR
IN EARLY 2008 DURING NORMAL DRIVING AT NIGHT BOTH HID HEADLIGHTS ON MY 2007 TOYOTA PRIUS WENT OUT AT THE SAME TIME. I REACHED FOR THE STALK AND ROTATED IT BOTH WAYS, AND THEY CAME BACK ON. I FIGURED I DID NOT TURN IT FULLY ON, BUT SOME WEEKS LATER BOTH LIGHTS FAILED AGAIN WHILE DRIVING AT NIGHT. THE DEALER REPLACED BOTH BULBS, BUT NOTHING ELSE. THE CAR HAD ABOUT 21,000 MILES ON IT. NOW, AUGUST 2009 THE PASSENGER SIDE BULB HAS FAILED TWICE AT NIGHT THAT I HAVE NOTICED. BOTH TIMES IT CAME BACK ON AFTER BEING TURNED OFF AND BACK ON, AS BOTH TIMES BEFORE. CURRENT MILEAGE 52,433. I WORRY THAT BOTH SIDES WILL FAIL AT THE SAME TIME AGAIN WHILE DRIVING AT NIGHT. THIS IS NOT AT ALL SAFE. *TR
2 INCIDENTS: 1) 05.15.09 I WAS APPROACHING A CAR GOING 20 MPH; I PRESSED MY BRAKE TO THE FLOOR BUT MY TOYOTA PRIUS 2007 DIDN'T STOP. I TRIED TO AVOID THE CAR IN FRONT OF ME. I RAN INTO THE EXPLORE. 2) 07.27.09 I WAS EXITING MY DRIVEWAY. I TRIED TO SLOW DOWN, BUT MY BRAKES FAILED. I WAS ABLE TO USE THE EMERGENCY BREAK TO PREVENT ME ENTERING TRAFFIC. *TR
WHILE DRIVING ON INTERSTATE 405 IN PORTLAND, OR, THE HID HEADLIGHTS ON MY 2007 TOYOTA PRIUS SUDDENLY TURNED OFF. SWITCHING THEM OFF AND THEN ON AGAIN CAUSED THE LAMPS TO WORK AGAIN TEMPORARILY, WITH THE LEFT AND THE RIGHT LIGHTS TURNING OFF AT RANDOM. FORTUNATELY, I WAS IN A WELL LIT AREA OF THE INTERSTATE AND NO HARM RESULTED FROM THIS INCIDENT. *TR
1. UNABLE TO DETERMINE ANY EVENT OR CAUSE OF HEADLIGHT FAILURE 2. EITHER ONE OF BOTH OF THE HEADLIGHTS WILL GO OUT INTERMITTENTLY, SOMETIMES FREQUENTLY AND SOMETIMES NOT. IT IS NOT POSSIBLE TO TELL DURING DAYLIGHT DRIVING WHEN THEY GO OUT. BOTH HAVE GONE OUT AT THE SAME TIME WHILE DRIVING AT NIGHT. TURNING THE SWITCH OFF AND BACK ON WILL CAUSE THE LIGHTS TO COME BACK ON. TWO TOYOTA DEALERS HAVE TOLD ME THAT THEY AREN'T SURE WHAT THE PROBLEM IS, BUT THEY WANT ME TO PAY TO HAVE BOTH HEADLIGHTS REPLACED AT AROUND $500 BEFORE THEY WILL TRY ANYTHING THAT IS COVERED UNDER WARRANTY. *TR
I HAVE A 2007 PACKAGE 5 TOYOTA PRIUS AND THE HEADLIGHTS KEEP GOING IN AND OUT. THIS HAPPENS RANDOMLY WHILE I'M DRIVING AND ALTERNATES HEADLIGHTS. USUALLY IF I SWITCH THE LIGHTS OFF AND TURN IT BACK THEY BOTH COME ON. THIS WAS BROUGHT TO MY ATTENTION BY A FRIEND WHO NOTICED I HAD ONE HEADLIGHT OUT. OTHERWISE I'LL RANDOMLY NOTICE IT IN THE REFLECTION OF THE CAR IN FRONT OF ME. LAST NIGHT BOTH HEADLIGHTS WENT OUT WHILE I WAS DRIVING ON THE INTERSTATE. THIS IS VERY DANGEROUS AND WE AS DRIVERS MAY NOT EVEN NOTICE. IT PUTS ME AS WELL AS OTHER DRIVERS AT RISK. I LOOKED ONLINE AT FORUMS AND IT LOOKS LIKE THIS IS A COMMON ISSUE FOR THE PRIUS' AND IT COSTS $2000+ TO REPAIR. I THINK THAT TOYOTA SHOULD HAVE TO ISSUE A RECALL FOR THIS BEFORE SOMEONE GETS SERIOUSLY INJURED. THEY SOLD A FAULTY PRODUCT AND SHOULD BE RESPONSIBLE FOR RESOLVING THE ISSUE. *TR
I OWN A 2007 TOYOTA PRIUS. THE LAST FEW WEEKS MY HEADLIGHTS FLICKER AND THEN TURN OFF WITH NO WARNING. SOMETIMES ONLY 1 LIGHT GOES OUT BUT USUALLY THEY BOTH DO GIVEN THE TIME. THIS IS A HUGE SAFETY HAZARD IF YOU ARE ON A CURVE ROAD AND THEN ALL OF A SUDDEN SEE NOTHING. TOYOTA DEALER SAYS MY WARRANTY GOLD PLUS 6 YEARS 100K MILES DOES NOT COVER THIS. *TR
HID HEADLIGHT GOES OUT INTERMITTENTLY. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THE HEADLIGHTS WOULD INTERMITTENTLY FAIL WITHOUT WARNING AND WOULD OFTEN FLICKER FROM ON TO OFF REPEATEDLY. THE HEADLIGHTS WERE REPLACED BY THE CONTACT YET THE FAILURE PERSISTED. THE CONTACT STATED THE HEADLIGHT WAS REPLACED THREE TIMES WITHIN ONE YEAR. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND DISREGARDED THE FAILURE AS A SAFETY ISSUE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 108,000. UPDATED 10/21/10.*LJ THE CONSUMER ALSO STATED THE BRAKE AND TAILLIGHTS FAILED AS WELL. UPDATED 10/25/10 UPDATED 11/15/10 * BF THE CONSUMER STATED SHE WILL BE CONTACTING TOYOTA AGAIN, AS THE HEADLIGHTS ARE NOT PERFORMING AS THEY SHOULD. WHILE ON HER WAY HOME, THE HEADLIGHTS STARTED BLINKING ON AND OFF, UNTIL FINALLY THEY WENT COMPLETELY WENT OUT. UPDATED 11/26/10. *JB UPDATED 01/06/11 *BF UPDATED 03/02/11
2007 PRIUS. ~43K MILES NOTICED INTERMITTENT OUTAGES ON PASSENGER SIDE HEAD LIGHT. MENTIONED THIS TO DEALER, WHO SAID HE COULD CHANGE THE BULB, BUT IT COULD BE THE COMPUTER, AND THAT WAS AN EXPENSIVE REPAIR. A FEW MONTHS LATER, NOW AT 53K MILES, BOTH HEADLIGHTS WENT OUT WITHOUT WARNING. COULD TURN THEM OFF AND ON AGAIN, AND THEY WOULD WORK FOR ABOUT 90 SECONDS BEFORE ONE OR BOTH OF THEM WOULD FAIL AGAIN. DRIVING DOWN THE HIGHWAY AND BEING CAUGHT IN PITCH BLACK FOR THE FEW SECONDS NECESSARY TO TURN MY LIGHTS OFF THEN ON AGAIN WAS NOT SUSTAINABLE. I WAS 2 HOURS FROM HOME AT 9:30 PM. HAD TO FIND ALTERNATIVE LODGING, AND CONTINUE TRIP IN DAYLIGHT. *TR
I HAVE A 2007 TOYOTA PRIUS WITH 24,000 MILES ON THE CLOCK. MY DRIVER'S SIDE HIGH INTENSITY DISCHARGE HEADLAMP HAS FAILED PREMATURELY. MY TOYOTA DEALERSHIP HAS QUOTED ME $193 FOR A REPLACEMENT HEADLAMP AND OVER $350 TO HAVE THEM REPLACE IT. THIS IS OUTRAGEOUS. I HAVE ALSO SEEN ON VARIOUS ONLINE BULLETIN BOARDS THAT THIS IS A CONSISTENT PROBLEM WITH PRIUS AND THAT TOYOTA IS NOT ACCEPTING RESPONSIBILITY FOR WHAT IS CLEARLY A DEFECT. *TR
THE HEADLIGHT ON THE PASSENGER SIDE OF MY 2007 TOYOTA PRIUS GOES ON AND OFF WHILE DRIVING. THIS CAN HAPPEN AT DIFFERENT TIMES WITHOUT ANY REGULAR PATTERN WHICH CAN CAUSE ME TO GET PULLED OVER BY THE POLICE. THE SAME THING OCCURRED WITH THE HEADLIGHT ON THE DRIVER'S SIDE AND HAD TO BE REPLACED. THIS IS A DANGEROUS SAFETY DEFECT. *TR
2007 TOYOTA PRIUS, PURCHASED NEW, NOW 46K MILES, HID HEADLAMP FAILURE, STOPPED BY POLICE, HARD TO TROUBLESHOOT, OEM PART TOO EXPENSIVE, LOOKING FOR AFFORDABLE REPLACEMENT, UNSAFE / ILLEGAL TO DRIVE WITH ONE HEADLAMP. *TR
THE HID HEADLIGHT IN MY 2007 TOYOTA PRIUS ISN'T WORKING QUITE RIGHT! AFTER A FEW MINUTES OF RUNNING THE HEADLIGHTS, THE DRIVER'S SIDE JUST TURNS OFF. IF I TURN THE HEADLIGHTS OFF AND BACK ON AGAIN, IT WORKS JUST FINE. I'VE READ THAT THIS IS A DOCUMENTED PROBLEM SO I WANTED TO HAVE MY PROBLEM PUT ON RECORD. *TR
2007 TOYOTA PRIUS - 33000 MILES - DRIVER SIDE HEADLIGHT KEEPS GOING OUT INTERMITTENTLY CAUSING POTENTIALLY DANGEROUS NIGHT TIME DRIVING CONDITIONS. IF I TURN THE LIGHT SWITCH ON AND OFF THE LIGHT COMES BACK ON BUT GOES OFF AGAIN A SHORT TIME LATER. *TR
BOTH 07 PRIUS HEADLIGHTS INTERMITTENTLY GO OFF. TOOK TO DEALER AND WAS DIAGNOSED AS HEADLIGHT BULBS WERE GOING OUT. FOR LIFETIME BULBS TO LAST JUST 2 YEARS ISN'T NEAR A LIFETIME BULB. DEALER STATES THE COST PER BULB WAS $175. THIS ISSUE HAS BEEN HAPPENING THE LAST 2 MONTHS. *TR
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. HER PASSENGER SIDE HD HEADLIGHTS FAILED, WHICH SUBSEQUENTLY REDUCED HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT BOTH HEAD-LIGHTS NEEDED TO BE REPLACED AT AN EXPENSE OF $400.00. THE VEHICLE WAS NOT REPAIRED, BECAUSE SHE BELIEVES THAT THE MANUFACTURER SHOULD ASSUME RESPONSIBILITY. THE FAILURE MILEAGE WAS 52000. THE CURRENT MILEAGE WAS 57000. UPDATED12/11/09 *BF UPDATED 12/11/09. *JB
WHILE DRIVING, THE HEADLIGHTS TO MY 2007 PRIUS GO OUT. AT FIRST THIS HAPPENED ONLY TO THE LEFT HEADLIGHT,THEN A FEW MONTHS AND MANY MILES LATER,BOTH HEADLIGHTS GO OUT WHILE DRIVING. SO,AS I AM DRIVING EITHER THE LEFT HEADLIGHT,RIGHT HEADLIGHT,OR BOTH WILL GO OFF UNPREDICTABLY AND SPORADICALLY. I HAVE BEEN DRIVING LIKE THIS FOR ABOUT 15K TO 20K MILES.IF THE PROBLEM WAS THE LIGHT BULB,AS THE DEALER TOLD ME,I THINK IT WOULD HAVE GONE COMPLETELY OUT BY NOW. FROM WHAT I HAVE READ IT SOUNDS LIKE THE LIGHTING SYSTEM IS FAULTY IN SOME WAY.HOWEVER,TOYOTA CORP IS NOT TAKING RESPONSIBILITY FOR THIS ISSUE. WHEN MY LIGHTS FIRST WENT OUT, I KNEW IMMEDIATELY I NEEDED TO TURN THE LIGHT SWITCH TO THE "OFF" POSITION, AND THEN BACK TO THE "ON" POSITION TO GET THE LIGHTS BACK ON. I KNEW THIS BECAUSE WHEN TOYOTA SENT OUT INFORMATION ON THE FLOOR MAT AND ACCELERATOR DEFECT (WITCH LED TO A RECALL ON THE ACCELERATOR PEDAL) THEY ALSO SENT OUT INFORMATION ON THE HEADLIGHT DEFECT. WHERE IS THE HEADLIGHT RECALL?! IN THESE INFORMATION SHEETS TOYOTA LAID OUT DIRECTIONS ON WHAT TO DO IF YOUR ACCELERATOR PEDAL GOT STUCK, AS WELL AS WHAT TO DO IF YOU LIGHTS "HAPPENED" TO JUST SHUT OFF. SO WHEN A NOTICE LIKE THAT COMES OUT,I ASSUMED THIS MEANT TOYOTA WOULD FIX THE PROBLEM ON THE HOUSE. SO,WHEN I HAD THIS PROBLEM,AND WENT IN TO THE DEALER FOR MY OIL CHANGE,I MENTIONED IT,AND SAID I WOULD LIKE TO HAVE THE ISSUE FIXED. I DID NOT EXPECT TO GET A QUOTE AND BE CHARGED TO FIX TOYOTA'S QUALITY CONTROL ISSUE. *TR
THE HID HEADLIGHTS ON MY 2007 TOYOTA PRIUS ARE BEGINNING TO GO OUT FOR A MATTER OF SECONDS WHILE I AM DRIVING AT NIGHT. MY CAR HAS 37K MILES ON IT, AND I FEEL IT IS ENTIRELY TOO EARLY FOR THESE HEADLIGHTS TO BE GOING OUT, WHEN THEY ARE SUPPOSED TO LAST LONGER THAN CONVENTIONAL HEADLIGHTS. *TR
THE HEADLIGHT ON MY 2007 TOYOTA PRIUS, FLICKERED AND QUIT FUNCTIONING. THE CAR HAS 27,000 MILES AND THE REPAIR IS AROUND $500. IS A RECALL IN PROCESS? *TR
WHILE DRIVING AT NIGHT, THE DRIVERS SIDE HEADLIGHT WENT OUT WITH NO WARNING. THIS IS THE THIRD TIME THIS HAS HAPPENED. THIS TIME, A POLICE OFFICER ISSUED ME A VERBAL WARNING SINCE HE SAW THE LIGHT GO OUT. NO ACTION HAS BEEN TAKEN TO CORRECT THE PROBLEM AS I WAS JUST BEGINNING TO RESEARCH THE CAUSE OF THE PROBLEM. THE LIGHTS WILL COME BACK ON. *TR
PRIUS HEADLIGHT FAILURE. POSSIBLY RELATED TO PRELIMINARY EVALUATION PE09-019. FOR ABOUT THE LAST 12 MONTHS, I'VE NOTICED IN REFLECTIONS IN BUMPERS, AND STORE GLASS, ETC... THAT EITHER ONE OR THE OTHER OF MY HEADLIGHTS HAVE BEEN TURNING OFF WHILE DRIVING. IT'S MORE THAN JUST AN ANNOYANCE DUE TO THE FACT THAT I CAN BARELY SEE WHEN ONE (POSSIBLY BOTH?) OF THE HEADLIGHTS IS OUT AND I'M DRIVING ON A ROAD THAT DOES NOT HAVE STREET LIGHTS. AT FIRST, I WAS GOING TO ORDER A BULB, BUT THEN WHEN I TRIED TO FIGURE OUT WHICH ONE WAS OUT, THEY WOULD BOTH WORK. I WAS TOLD BY A POLICE OFFICER ON MY LAST TRIP TO MAINE THAT I HAD A LIGHT OUT (NOT A TRAFFIC STOP), AND I EXPLAINED THE ISSUE, AND HE SUGGESTED I CHECK TO SEE IF THERE WERE ANY RECALLS. I FOUND PE09-019 DURING A WEB SEARCH, AND WOULD LIKE TO HAVE MY COMPLAINT ADDED. THE MORE INVESTIGATION I DO, THE MORE I REALIZE THAT THIS HAPPENS JUST ABOUT EVERY TIME I DRIVE. *TR
HEADLIGHTS INTERMITTENTLY TURN OFF; OCCASIONALLY BOTH HEADLIGHTS WILL TURN OFF AT THE SAME TIME. *TR