2007 Toyota Prius Complaint Log

HEADLIGHTS HAVE FAILED 3 TIMES - DEALER CHARGES $100 TO CHANGE THE BULBS. CAR IS STILL UNDER FACTORY WARRANTY. *TR

MY TOYOTA PRIUS ACCELERATED AT EXTREMELY HIGH SPEED AS I PULLED INTO MY DRIVEWAY. I CRASHED THROUGH THE GARAGE DOOR INTO THE BOXES AND FURNITURE STORED IN THE GARAGE. I HAD MY FOOT PRESSED ALL THE WAY DOWN ON THE BRAKE BUT COULD NOT SLOW DOWN OR STOP BUT ACCELERATED TO A VERY HIGH SPEED. THERE WAS SIGNIFICANT PROPERTY DAMAGE AND CAR DAMAGE. IT WAS REPORTED TO ALLSTATE. NO OTHER VEHICLE WAS INVOLVED. THE AIRBAG DID NOT ACTIVATE! I DO NOT KNOW THE EXACT SPEED OTHER THAN TO SAY IT WAS EXTREMELY FAST AND VERY, VERY TERRIFYING! *TR

I PRESSED ON THE BRAKES IN AN EMERGENCY SITUATION AND THERE WAS A SLIGHT DELAY BETWEEN WHEN THE BRAKE PEDAL WAS DEPRESSED AND WHEN THE BRAKES GRABBED. I ENDED UP STRIKING THE CAR IN FRONT OF ME. I HAVE THE LICENSE PLATE OF THE CAR I HIT ETCHED IN MY FRONT BUMPER. 2007 TOYOTA PRIUS. *TR

AT 4:45 PM ON 2/5/2009 , I DROVE MY 2007 TOYOTA PRIUS WEST ON SW ANDOVER ST. IN SEATTLE WA. I SLOWED AS I MADE A RIGHT TURN TO PARK PERPENDICULAR TO THE STREET WITH A 6 FOOT HIGH CHAIN-LINK FENCE IN FRONT OF ME ON TOP OF A RETAINING WALL. THE BOTTOM OF THE WALL IS 6 FEET BELOW STREET LEVEL ON A PAVED PARKING AREA. AS THE PRIUS APPROACHED THE FENCE, I BRAKED TO STOP, BUT THE CAR DID NOT SLOW ,SO I FLOORED THE BRAKE. THE CAR HIT A FENCE POST, PULLING IT OUT OF ITS MOUNT AND THEN THE CAR MOVED OVER THE TOP OF THE WALL PUSHING THE POLE AND FENCE OVER ITS HOOD & ROOF,. THE FRONT OF THE PRIUS DROPPED TO THE AREA BELOW THE WALL WHILE THE REAR REMAINED ON THE TOP. THE FENCE MESH STRETCHED BUT SLOWED THE PRIUS'S FORWARD MOVEMENT AND KEPT THE REAR FROM GOING OVER THE WALL.. THE DASHBOARD WAS STILL LIT AND I LOWERED THE ELECTRICAL WINDOWS AND YELLED FOR HELP. THE FIRST ARRIVAL TOLD ME TO "TURN OFF THE CAR". THIS IS SIGNIFICANT BECAUSE THE ONLY WAY HE COULD HAVE KNOWN THE CAR WAS RUNNING WAS IF HE HEARD THE SOUND OF THE PRIUS'S GASOLINE ENGINE THAT ONLY KICKS IN AT HIGHER SPEEDS. I OPENED THE DOOR AND JUMPED DOWN TO THE PAVEMENT. THE POLICE CAME AND MADE A REPORT. I DID NOT RECEIVE A CITATION. THE PRIUS WAS EXTRACTED BY A TOW COMPANY AND HAULED AWAY. FORTUNATELY I RECEIVED NO PHYSICAL INJURY. THE CHAIN LINK FENCE WAS TRULY A SAFETY NET. ON 2./12/ 2009, MY INSURANCE COMPANY , USAA, DECLARED MY PRIUS "TOTALED" AND MADE A SETTLEMENT PAYMENT. I THOUGHT PERHAPS MY BRAKES HAD FAILED. I HAD MY PRIUS RECEIVE A ROUTINE 25,000 MILE CHECK AT THE TOYOTA DEALERSHIP JUST EIGHT DAYS BEFORE THE ACCIDENT. FROM ARTICLES ON WWW.CONSUMERSAFETY.COM I LEARNED THAT SIMILAR ACCIDENTS WITH THE PRIUS HAVE HAPPENED TO OTHER PEOPLE. AFTER READING THEIR EXPERIENCES, I NOW BELIEVE THAT "UNINTENDED ACCELERATION" WAS THE MORE LIKELY CAUSE OF MY ACCIDENT. *TR

I AM HAVING PROBLEMS WITH ONE OF THE HID HEADLIGHTS IN MY 2007 TOYOTA PRIUS. THE HEADLIGHT IS SUPPOSED TO LAST LONGER THEN STANDARD HALOGEN BULBS. BUT L;ATEY ONE OF THE HEADLIGHTS WAS NOT TURNING ON AND I HAD TO TURN OFF AND ON THE HEADLIGHTS TO GET THE HEADLIGHTS TO TURN ON AGAIN. I HAVE HEARD MANY COMPLAINTS ABOUT THE TOYOTA PRIUS HID BULBS IN THE 2004-2009 YEAR AND I WOULD LIKE A RECALL. I WORRY THAT EVEN THOUGH I PURCHASED THE EXTENDED WARRANTY, I AS A CONSUMER MIGHT BE OUT 300-1200 BECAUSE THE BULBS ARE NOT COVERED UNDER WARRANTY. AND I ONLY HAVE 50K MILES ON THE CAR AND ITS ONLY 2 YEARS OLD, AND I OWE 3 MORE YEARS OF PAYMENTS ON IT. *TR

HID HEADLIGHTS GO OUT FOR NO APPARENT REASON....SOMETIME DRIVES SIDE, SOME TIME PASSENGER SIDE, SOMETIMES BOTH...IF TURNED OFF THEN BACK ON THE LIGHT COME BACK ON........SOMETIMES FOR LONG TIME SOMETIMES FOR MINUTES THEN GO THROUGH AGAIN...2007 TOYOTA PRUIS 45,000 MILES...........VERY DANGEROUS. *TR

HID HEADLAMPS ON MY 2007 TOYOTA PRIUS DO NOT FUNCTION PROPERLY. FOR THE PAST SEVERAL MONTHS THEY HAVE FLICKERED OFF AND ON. TURNING THE LIGHT OFF AND THEN ON, WHILE DRIVING CORRECTED THE PROBLEM FOR A WHILE. NOW ONE LAMP ONLY STAYS ON FOR 1 MINUTE OR LESS. THE OTHER STILL GOES OFF AND WILL TURN BACK ON IF THE LIGHTS ARE TURNED OFF AND THEN BACK ON. TOYOTA'S RESPONSE IS TO WANT TO CHARGE ME $350 FOR A NEW BULB OR OVER $1000 FOR A CONTROLLER BOARD FOR THE COMPUTER. FROM WHAT I HAVE READ ON LINE MY CAR IS NOT THE ONLY PRIUS WITH THIS PROBLEM. WE NEED A RECALL NOW BEFORE SOME ONE'S LIGHTS FAIL AT NIGHT AND THEY DIE! *TR

MY 2007 PRIUS HID HEADLIGHT GOES OUT RANDOMLY. THIS PROBLEM WAS FIRST OBSERVED ON PASSENGER SIDE HEADLIGHT AT APPROXIMATELY 30,000 MILES AND NOW FAILING ON DRIVER SIDE AS WELL. THE VEHICLE IS NOW AT 54,000 MILES. I TURN THE SWITCH OFF THEN ON AGAIN; IT WOULD WORK FOR AWHILE BUT WOULD GO OUT AGAIN. THIS OCCURS EVERY TIME I USE THE HEADLIGHTS AND THE FAILURE FREQUENCY IS INCREASING. THESE EXPANSIVE HID HEADLIGHTS ARE NOT RELIABLE AND PUT OCCUPANTS AT EXTREME RISK WHILE DRIVING ON DARK ROADWAYS. THIS IS A SERIOUS SAFETY PROBLEM. I CANNOT AFFORD TO SPEND OVER $600 TO REPLACE THE HEADLIGHTS THAT WILL FAIL AGAIN SHORTLY. STANDARD, INEXPENSIVE HALOGEN HEADLIGHTS ARE MORE RELIABLE AND HAVE LONGER LIFE. THESE HID HEADLIGHTS ARE DEFECTIVE AND NEED TO BE RECALLED BY TOYOTA AND REPLACED WITH DEPENDABLE HID HEADLIGHTS. *TR

NORMAL USE OF HEADLIGHTS; HOWEVER, AROUND 45K MILES THE RIGHT FRONT HEADLIGHT WILL TURN ON, BUT THEN CUTS OUT AFTER 5 MINUTES. I HAVE TO REPEATEDLY TURN THE HEADLIGHT SWITCH ON AND OFF, AGAIN AND AGAIN, TO GET THE HEADLIGHT TO OPERATE CORRECTLY (I.E. STAY ON). THIS IS A SAFETY ISSUE. *TR

HEADLIGHTS FAILING. HEADLIGHT WILL BE OUT, BUT TURN BACK ON AFTER SHUTTING THE HEADLIGHTS OFF/ON AGAIN. I'VE HAD BOTH HEADLIGHTS REPLACED, WILL SEE HOW LONG IT TAKES FOR A FAILURE TO OCCUR AGAIN. TOYOTA PRIUS WITH 40,000 MILES. *TR

THE PASSENGER SIDE HEADLIGHT QUITS OPERATING AT RANDOM INTERVALS. THERE IS NO CONSISTENT REASON. IF THE HEADLIGHTS ARE TURNED OFF AND THEN BACK ON THEN THE HEADLIGHT COMES ON AGAIN. AFTER A RANDOM AMOUNT OF TIME (FROM A FEW MINUTES TO HOURS) THE LIGHT WILL GO OFF AGAIN. THE TOYOTA SERVICE PEOPLE SAY HAVE NO FIX FOR THIS PROBLEM. REPLACING THE HEADLAMP DOES NOT SEEM TO SOLVE IT. *TR

INTERMITTENT HEADLIGHT OPERATION. LOW BEAM GOES OUT, THEM COME BACK ON WHEN LIGHTS ARE CYCLED ON AND OFF. *TR

HID HEADLIGHTS FAILED ON 2007 TOYOTA PRIUS WITH 41K MILES. *TR

RANDOM FAILURE OF EITHER OR BOTH HEADLIGHTS. HEADLIGHTS GO OFF AND WILL COME BACK ON WHEN THE SWITCH IS TURNED OFF AND BACK ON, BUT LIKELY WILL GO OFF AGAIN. THIS IS A WELL KNOWN DEFECT ON THE 2007 TOYOTA PRIUS, TOYOTA WILL NOT PAY TO FIX THIS PROBLEM, INSTEAD CHOOSING TO CHARGE 200 TO 1000 DOLLARS TO REPAIR WITH NO GUARANTEE THAT IT WILL NOT RECUR. *TR

2007 PRIUS HEADLIGHT GOES OUT WITHOUT WARNING. WHEN THE LIGHT SWITCH IS TURNED OFF AND THEN BACK ON THE LIGHTS COME BACK ON. THIS HAS BEEN A RECURRING ISSUE WITH PRIUS, BUT TOYOTA DOES NOT ACKNOWLEDGE THE PROBLEM. IT HAS HAPPENED ON MY CAR 5 TIMES IN THE PAST MONTH THAT I AM AWARE OF. *TR

2007 TOYOTA PRIUS HEADLIGHT FAILURE. HEADLIGHTS INTERMITTENT, GO OUT BUT WILL COME BACK ON WHEN LIGHT SWITCH IS TOGGLED. *TR

THE RUBBER REAR HATCH RELEASE BUTTON (WIDE RUBBER PIECE WHICH ACTIVATES AN ELECTRICAL SWITCH) FIRST BECAME STICKY AND BLACK RUBBER WOULD STICK YOU YOUR HAND. THEN THE RUBBER PIECE HARDENED AND BECAME SO HARD (AND CRACKED) THAT THE REAR HATCH RELEASE DOES NOT WORK. THIS IS A SAFETY ISSUE IN ADDITION TO MAKING THE TRUNK UNUSABLE. TOYOTA OWNERS OF THIS MODEL YEAR FREQUENTLY REPORT THIS PROBLEM IN ALL CLIMATES, TOYOTA CLEARLY HAS A MANUFACTURING DEFECT IN THE RUBBER MATERIAL THEY USED FOR THIS MODEL YEAR AND SHOULD PERFORM THESE REPAIRS FOR NO CHARGE. *TR

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED DURING THE WINTER, WHEN HE ATTEMPTED TO OPEN THE LIFT GATE IT FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE.

DRIVER-SIDE HEADLIGHT FUNCTIONS INTERMITTENTLY AT STARTUP....I HAVE TO TURN SWITCH OFF COMPLETELY AND TURN ON, AND LIGHT FUNCTIONS....MANY PRIUS OWNERS HAVE COMPLAINED ABOUT THIS OVER THE YEARS, AND TOYOTA HAS DONE NOTHING....SOME THEORIZE THE CIRCUIT BOARD CONTROLLING THE HID LIGHTS IS IN A POOR LOCATION AND OVERHEATS/DEFECTIVE....ANYWAY THIS IS NOT A BULB PROBLEM, BUT A SYSTEM PROBLEM.....PLEASE HELP US...... *TR

I OWN A 2007 TOYOTA PRIUS. ABOUT A YEAR AGO, MY ACCELERATOR MALFUNCTIONED WHILE I WAS DRIVING. MY CAR SUDDENLY WANTED TO DRAMATICALLY INCREASE SPEED AND I HAD NO CONTROL OVER IT. I ALMOST GOT INTO A REALLY BAD CAR ACCIDENT. NOW I'M HEARING THAT THIS EXACT THING IS HAPPENING TO OTHER PEOPLE WITH THE SAME CAR AS ME. I HAVE TRIED CALLING MY LOCAL TOYOTA DEALERSHIP, AND THEY JUST TELL ME THAT THERE IS NOTHING THEY CAN DO ABOUT IT UNTIL I GET A RECALL IN THE MAIL. I HAVE TRIED CALLING CUSTOMER SERVICE, AND NO ONE EVER PICKS UP THE PHONE. I HAVE EMAILED TOYOTA EXPRESSING MY VERY STRONG FEELINGS ABOUT THIS, AND I HAVE YET TO RECEIVED AN EMAIL BACK. I AM VERY UPSET ABOUT THIS. I AM VERY SCARED TO DRIVE MY OWN CAR, AND I DO A LOT OF DRIVING. I CAN'T PAY TO GET MY CAR FIXED BECAUSE I AM A STUDENT. I FEEL LIKE TOYOTA IS JUST TELLING PEOPLE THAT THEY ARE DOING EVERYTHING THEY CAN TO HELP THEIR CUSTOMERS, BUT I FEEL THAT THEY HAVE TREATED ME WITH THE EXACT OPPOSITE ATTITUDE. I ALSO FEEL LIKE THEY AREN'T GOING TO TAKE THIS PROBLEM SERIOUSLY UNTIL THERE IS A TRAGEDY FROM THIS MALFUNCTION. I REALLY NEED MY CAR FIXED BEFORE I GET INTO A BAD CAR ACCIDENT, BUT TOYOTA DOESN'T SEEM TO CARE. *TR

2007 TOYOTA PRIUS WITH 44,000 MILES. LEFT HEADLIGHT GOES OUT INTERMITTENTLY. WORKS AGAIN IF I TURN HEADLIGHTS OFF AND THEN BACK ON AGAIN. SOMETIMES HAPPENS VERY FREQUENTLY OTHER TIMES LESS FREQUENTLY. WHEN I TURN HEADLIGHTS ON, THE LEFT OR DRIVERS SIDE HEADLIGHT FLICKERS. TOYOTA DEALER CONFIRMS THERE IS A PROBLEM WITH MY HID HEADLIGHTS THEY SAY IT IS MY PROBLEM TO WORK OUT WITH TOYOTA CORPORATE. *TR

HID HEADLIGHTS FLICKER OFF WHILE DRIVING MY VEHICLE. THE LIGHTS WILL TURN BACK ON, IF I TURN THE LIGHTS OFF AND BACK ON. AT FIRST SIGN OF PROBLEM VEHICLE ONLY HAD 36,000 MILES ON IT, SECOND SIGN OG PROBLEM VEHICLE HAD 46,000 MILES. I HAVE BEEN PULLED OVER BY THE POLICE. *TR

I HAVE A 2007 PRIUS. WHEN IT IS REALLY COLD OUTSIDE (BELOW 15 DEGREES) THE BRAKES ARE LESS EFFECTIVE. I NOTICED THIS LAST YEAR DURING A COLD WEEK. I WAS DRIVING 15 MILES AN HOUR AND GENTLY APPLIED THE BRAKES FOR A STOP SIGN. THERE WAS A SIGNIFICANT DELAY IN THE BRAKES WORKING AND I HAD TO SLAM DOWN ON THE PEDAL TO STOP. THIS HAPPENED ABOUT 10 TIMES LAST WINTER AND HAS HAPPENED ONCE SO FAR THIS WINTER. MOST OF MY DRIVING IS IN TOWN AND I TRY TO GO SLOW, PARTICULARLY IN THE COLD, SO I HAVE ALWAYS BEEN ABLE TO STOP IN TIME. I CALLED THE TOYOTA DEALERSHIP ABOUT THIS LAST YEAR AND WAS TOLD THAT IT HAPPENS TO ALL CARS IN COLD WEATHER AND THERE WAS NOTHING THEY COULD DO. WITH THE RECENT DISCUSSION OF THE BRAKE SYSTEM FOR TOYOTA I THOUGHT IT WAS BEST TO REPORT THIS IN CASE THAT WASN'T TRUE. *TR

I OWNED A 2007 PRIUS AND LATELY IT HAS THESE PROBLEMS. THE LEFT HEAD LIGHT GOES OUT WHILE DRIVING MORE OFTEN THAN THE RIGHT HEADLIGHT. ON SEVERAL OCCASION, BOTH HEADLIGHTS WENT OUT ON IT'S OWN DURING DRIVING. THIS IS A SERIOUS PROBLEM THAT CAN LEAD TO DEATH IF DRIVERS WERE NEARS HAZARDOUS ROAD SUCH AS CALIFORNIA HWY 1 WHERE DRIVERS CAN FALL OFF THE CLIFF ON TURNS WITH SUDDEN HEADLIGHTS WENT OUT. TO RESET THE LIGHTS BY TURN OFF AND ON AGAIN BUT THE PROBLEM REPEAT WITH ONE LIGHT GOES OUT EVERY 5 MINUTES WHILE DRIVING. I THINK TOYOTA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GOT SERIOUS INJURY FROM THIS CLEARLY A FLAW IN DESIGN. STEVE *TR

FOR THE PAST 2 MONTHS MY HID BULBS ON MY 2007 TOYOTA PRIUS HAVE BEEN FLICKERING AND SHUTTING OFF OF THEIR OWN ACCORD. I RESEARCHED ONLINE AND FOUND THIS IS A VERY COMMON PROBLEM W/ THE 2007. TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD IT WASN'T COVERED. I HAVE LESS THANK 50K MILES ON MY CAR AND THE HIDS ARE RATED TO LAST 150K. THERE IS OBVIOUSLY A CONSISTENT PROBLEM THAT TOYOTA ISN'T ACKNOWLEDGING. *TR

2007 TOYOTA PRIUS HEADLAMPS FAIL INTERMITTENTLY. WHEN THE LIGHTS ARE TURNED OFF, THE HEADLAMP TURNS BACK ON. THE REPLACEMENT COST IS EXCESSIVE FOR AN INTERMITTENT FAILURE. *TR

VEHICLE WAS SB IN LANE 2 OF 2 WHEN IT IS REPORTED THAT THE DRIVER LOST CONTROL STRUCK A GUARD RAIL ON THE RIGHT THEN TRAVELED ACROSS TWO LANES CROSSING ONTO A SHOULDER WHERE IT EVENTUALLY STRUCK A TREE. EYE WITNESSES SAW NO BRAKE LIGHTS AT ANY POINT. AUTOPSY CONCLUDED THAT THE DRIVER DIED FROM TRAUMA CAUSED BY IMPACT WITH THE TREE. THE VEHICLE WAS A 07 PRIUS. *TR

I OWN 2007 TOYOTA PRIUS. HEADLIGHTS HAVE STARTED GOING OUT STARTING ABOUT 40K MILES. SOMETIMES 1 LIGHTS, SOMETIMES BOTH. DEALER WANTS $300 PER LIGHT PLUS LABOR TO REPLACE. SAYS NOT COVERED UNDER EXTENDED WARRANTY. SEVERAL WEB SITES LIST SAME COMPLAINT FROM OWNERS OF 2006 & 2007 (IN THE HUNDREDS IF NOT MORE). OTHERS STATE THEY'VE HAD LIGHTS REPLACED & ISSUE CONTINUES. HAVE ALSO READ THIS IS A COMPUTER CHIP ISSUE THAT HAS BEEN FIXED IN NEWER MODELS BUT TOYOTA DOESN'T ACKNOWLEDGE. I DRIVE VERY EARLY IN THE MORNING & HAVE A 2ND JOB DOING DELIVERIES IN THE EVENINGS. MANY TIMES I'M DRIVING & THE LIGHTS WILL DIM OR 1 LIGHT WILL GO OUT (RANDOM AS TO WHICH LIGHT) OR BOTH LIGHTS WILL GO OUT. THIS IS VERY DANGEROUS, ESPECIALLY ROADS WITHOUT STREET LIGHTS. I NOW HAVE A SPOT LIGHT IN MY CAR THAT'S PLUGGED IN SO I CAN GET SOME LIGHTING TO GET TO THE SIDE OF THE ROAD. PRIUS OWNERS HAVE FOUND THAT TURNING THE LIGHTS OFF & BACK ON WILL SOMETIMES GET THEM TO WORK AGAIN. WITH MINE, SOMETIMES THEY WORK AGAIN FOR A FEW MINUTES, SOMETIMES LONGER. I NEVER KNOW WHEN IT'S GOING TO HAPPEN. I ALSO LIVE IN MD WHERE BY LAW WE'RE REQUIRED TO HAVE LIGHTS ON IN THE RAIN. WHAT RECOURSE DO WE HAVE AS CONSUMERS TO GET TOYOTA TO FIX THIS ISSUE ON 2006/2007 PRIUS MODELS? I DON'T HAVE THE FUNDS TO REPLACE HEADLIGHTS AT THE COST BY THE DEALER. I'VE TRIED TO REPLACE ON MY OWN FOLLOWING DIRECTIONS IN THE OWNER'S MANUAL, BUT YOU CAN'T ACTUALLY GET TO THE LIGHTS WITHOUT REMOVING PART OF THE CAR. I'VE NEVER HEARD OF A VEHICLE THE OWNER'S CAN'T CHANGE THE HEADLIGHTS THEMSELVES. I DON'T BELIEVE THERE HAVE BEEN DEATHS OR DAMAGES YET. YET! PLEASE HELP US. *TR

MY 2007 TOYOTA PRIUS HAS THE SAME PROBLEM THE 2010 HAS. WHEN I GO OVER BUMPS THE CAR LOSES TRACTION ON THE ROAD EVEN WHEN THE ROAD IS DRY. IT IS VERY SCARY. *TR

2007 PRIUS HEADLIGHTS WENT OUT WHILE DRIVING ON A DARK MOUNTAIN ROAD. VERY SCARY VERY DANGEROUS. *TR

INTERMITTENT HEADLIGHT, BULBS GOES OUT, THEN RELIGHTS WHEN YOU TURN THE SWITCH OFF, THE BACK ON. THESE ARE HID HEADLIGHTS. *TR

I HAVE A 2007 TOYOTA PRIUS WITH 45000 MILES. RIGHT HEADLIGHT CONTINUES TO GO OUT. IF I TURN THE LIGHTS OFF THEN BACK ON IT WILL WORK. THE DEALER WANTS $300 TO REPLACE THE LIGHT. *TR

HEADLIGHTS RANDOMLY GO ON AND OFF. CAR MILEAGE IS NOW 18,000. DEALER WANTS OVER $400 PER HEADLIGHT! *TR

THE LEFT (DRIVER) SIDE HEADLAMP FAILS INTERMITTENTLY. *TR

2007 TOYOTA PRIUS HID HEADLIGHTS FAILURE ON BOTH HEADLIGHTS. *TR

WHEN I BOUGHT MY NEW PRIUS IN 2007 I KNEW THERE WAS SOMETHING STRANGE. EVERYTIME I WENT DOWN THIS BIG HILL NEAR MY HOUSE THE CAR WOULD SHOOT FORWARD A BIT AND IT WOULD BE HARD TO BRAKE. I CALLED MY DEALER AND THEY TOLD ME IT WAS AN ADVANCED SAFTY FEATURE. THE MORE I DROVE THE CAR THE WORSE IT GOT. I WOULD AVOID ROUTES WITH HILLS IN THE RAIN. IN 2009 WHEN I HAD MY 2ND CHILD I DECIDED TO GET RID OF THE CAR BECAUSE THE PROBLEM WAS GETTING WORSE. IT WAS AS IF I WAS SLIDING ON ICE IN THE MIDDLE OF THE SUMMER *CN

MY 2007 PRIUS HAS THE EXACT BRAKE FAILURE DESCRIBED IN THE NEWS REPORTS OF THE PAST FEW DAYS. WHEN I APPROACH A STOP SIGN ON A ROUGH ROAD AND APPLY THE BRAKES, THERE ARE NO BRAKES FOR A BRIEF INTERVAL. I HAVE NOT HAD AN ACCIDENT BUT A FEW CLOSE CALLS. I THINK THE INVESTIGATION SHOULD BE EXPANDED TO ALL MODEL YEARS, NOT JUST THE 2010 PRIUS. I THOUGHT MAYBE IT WAS JUST AN ABS ISSUE BUT I HAD ANOTHER CAR WITH ABS AND NEVER HAD THIS INTERVAL OF NO BRAKES. *CN

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). 2007 TOYOTA PRIUS..HEADLIGHTS RANDOMLY TURN OFF WHILE DRIVING DOWN THE ROAD. SOMETIMES IT THE RIGHT LIGHT, SOMETIMES IT THE LEFT LIGHT, BUT NOW BOTH LIGHTS ARE GOING OUT. THE LAST TIME THIS HAPPENED (YESTERDAY) WAS WHEN THE BRAKES WERE APPLIED STOPPING AT A STOPLIGHT. SOMETIMES THIS HAPPENS 3 TIMES IN A HALF HOUR TRIP TO AND FROM WORK. I TOOK THIS IN TO TOYOTA IN MCMINNVILLE, OREGON AND THEY SAID THERE WAS NOTHING WRONG BECAUSE THEY COULD NOT REPLICATE IT. THIS HAS BEEN ON GOING FOR OVER A YEAR NOW! I HAVE ALSO READ ON THE INTERNET THAT THIS HAS BEEN GOING ON SINCE ABOUT 2002. I THINK THERE IS A PROBLEM WITH THE CIRCUIT BOARD OR SOFTWARE RUNNING THE LIGHTS. TOYOTA SHOULD INVESTIGATE THIS BEFORE SOME ONE GETS INJURED OR KILLED IF THEY HAVEN'T ALREADY. [XXX] *TR

FAULTY HEAD LIGHTS ON THE TOYOTA PRUIS 2007. HEAD LIGHTS GOES ON AND OFF ... MOSTLY OFF ON ONE SIDE. *TR

HEADLIGHTS GO OUT WHILE IN ON MODE. *TR

I OWN A 2007 TOYOTA PRIUS AND THE DRIVER HEADLIGHT INTERMITTENTLY TURN OFF. I CAN TURN THE HEADLIGHT SWITCH OFF AND BACK ON AND IT USUALLY TURNS LIGHT BACK ON FOR AWHILE. THE DEALER COST FOR THE HEADLIGHT WAS $300.00 PLUS. *TR

I'VE BEEN HAVING ISSUES WITH MY RIGHT HEADLIGHT GOING OUT INTERMITTENTLY. IF I CYCLE THE POWER THE HEADLIGHT USUALLY COMES BACK ON. THE DEALER SAYS THERE'S NOTHING WRONG. I'VE BEEN PULLED OVER ONCE FOR AN EQUIPMENT VIOLATION ALREADY. LAST NIGHT THE HEADLIGHT WENT OUT LEAVING ME WITH LIMITED VISIBILITY. AS I ROUNDED A CORNER I ALMOST HIT A DEER STANDING ON THE SHOULDER AS I COULDN'T SEE HIM/HER DUE TO THE LIMITED VISIBILITY. *TR

PASSENGER SIDE HEADLIGHT GOES OUT PERIODICALLY AND WHEN LIGHTS ARE TURNED OFF AND THEN BACK ON, HEADLIGHT WORKS. I READ ABOUT THIS PROBLEM ON PRIUSCHAT.COM AND SO FAR THERE DOES NOT SEEM TO BE A FIX FOR THIS. I WAS STOPPED TONIGHT BY A STATE TROOPER AND WHEN I TURNED THE LIGHTS OFF, THE HEADLIGHT CAME BACK ON. *TR

BOTH HEADLAMPS (INDIVIDUALLY AND TOGETHER) INTERMITTENTLY GO OUT. TURNING OFF THE HEADLAMPS AND TURNING THEM BACK ON CLEARS THIS PROBLEM TEMPORARILY. THIS IS BECOMING MORE THAN AN INCONVENIENCE, IT IS A SERIOUS SAFETY ISSUE. *TR

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. HE WOULD THEN TURN THE SWITCH OFF AND ON AND THEY WOULD COME BACK ON INTERMITTENTLY BUT WOULD SHUT OFF AGAIN. BOTH THE DEALER AND MANUFACTURE WERE NOTIFIED WHO DENIED THAT THERE WAS A PROBLEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 110,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.

I OWN A 2007 TOYOTA PRIUS. THE LEFT HID HEADLIGHT FAILS APPROX. EVERY TWO-THREE WEEKS. I NEED TO TURN OFF THE HEADLIGHTS AND THEN TURN ON AGAIN WHICH SOMETIMES WORKS TO GET THE LIGHT WORKING AGAIN. *TR

HID LIGHTS WENT OUT WHILE DRIVING ON HIGHWAY. PULLED OVER AND TURNED LIGHTS OFF AND BACK ON, THEN IT WORKED AGAIN. BUT AFTER APPROX. 20 MINS. OF DRIVING, HID LIGHTS WENT OUT AGAIN. ONE TIME I DIDN'T EVEN REALIZE THAT IT WENT OUT, BECAUSE I WAS DRIVING IN TOWN, UNTIL I GOT PULLED OVER BY AN POLICE OFFICER, WHO TOLD ME ABOUT IT, BUT AFTER TURNING IT OFF AND BACK ON, THE LIGHTS WORKED AGAIN. IT SEEMS TO HAPPEN RANDOMLY AND BUT MORE FREQUENTLY DURING LONG TRIPS. *TR

I OWN A 2007 TOYOTA PRIUS. I HAVE NOTICED ON SEVERAL OCCASIONS (SOMETIMES OTHER DRIVERS POINT IT OUT) THAT ONE OF THE HEADLIGHTS GOES OUT. THEN, AT OTHER TIMES THE OTHER HEADLIGHT GOES OUT. USUALLY, WHEN IT HAPPENS, TURNING THE LIGHTS OFF THEN BACK ON CORRECT THE PROBLEM. HOWEVER, THIS DOESN'T ALWAYS WORK AND USUALLY IT DOESN'T LAST VERY LONG. I TOOK THE CAR INTO OUR LOCAL TOYOTA DEALERSHIP. BOTH HEADLIGHTS WERE WORKING AT THE TIME. TOYOTA REFUSED TO DO ANYTHING STATING THAT IN ORDER FOR THEM TO DIAGNOSE THE PROBLEM I WOULD HAVE TO BRING IT BACK WHEN ONE OR BOTH OF THE LIGHTS FAIL. THIS IS A KNOWN ISSUE (A "BULLETIN" HAS BEEN ISSUED). I CALLED TOYOTA CORPORATE AND THEY AGREED WITH THE POLICY. THE PROBLEM IS A SAFETY HAZARD (THE FAILURES OCCUR RANDOMLY. ALSO, I'M AFRAID THAT, LIKE OTHER COMPLAINTS THAT I HAVE READ, I WILL BE PULLED OVER BY THE POLICE AND TICKETED. IN THAT EVENT, IF THE HEADLIGHTS ARE WORKING WHEN I AM ABLE TO DRIVE TO THE DEALERSHIP, TOYOTA WILL REFUSE TO FIX THE DESIGN FLAW AND DRIVING WITHOUT YOUR HEADLIGHT AT NIGHT IS DEFINITELY A SAFETY HAZARD. I DON'T KNOW WHY THIS DOESN'T QUALIFY AS A RECALL. THE CAR IS STILL UNDER WARRANTY. MILEAGE IS ABOUT 33,800. *TR

SINCE 2008, THE HEADLAMPS ON MY CAR HAVE BEEN GOING IN AND OUT. THE DEALERSHIP REPLACED ONE OF THE LIGHTS IN 2008, BUT IT HAS CONTINUED TO BE A PROBLEM. SOMETIMES ONE LIGHT GOES OUT, WHILE OTHER TIMES THEY BOTH GO OUT AND IT CAN BE QUITE DANGEROUS. THEY WILL USUALLY COME BACK ON WHEN TURNED ON AND OFF, BUT IT'S STILL DANGEROUS, PARTICULARLY ON THE INTERSTATE TRAVELING 70MPH AT NIGHT IF BOTH LIGHTS FLICKER OFF. A QUOTE OF APPROXIMATELY $500 WAS GIVEN TO REPAIR THE VEHICLE AT THE DEALERSHIP. TOYOTA HASN'T BEEN VERY FORTHCOMING WITH SUPPORT, KNOWING THAT THERE ARE MULTIPLE REPORTED ISSUES WITH THE HID LIGHT AND IT'S THE MOST COMMON COMPLAINT ON WEBSITES REGARDING THIS MAKE, MODEL AND YEAR. *TR

THE RIGHT HEADLIGHT WAS INTERMITTENTLY GOING OUT. ALSO, OCCASIONALLY, BOTH LIGHTS WOULD GO OUT. IF I TURNED THE LIGHT SWITCH OFF AND BACK ON, THE LIGHT(S) WOULD COME BACK ON. I TOOK THE CAR TO THE DEALER AND THEY INDICATED THAT I NEEDED NEW BULBS ($250 PER BULB AND $200 TO CHANGE THE BULBS). I HAD 49,000 MILES ON A CAR I PURCHASED NEW IN AUG 2007. SINCE THE CAR IS OUT OF WARRANTY (3YRS/36K MILES), THE DEALER WOULD NOT COVER IT. THE DEALER DID "COMP" ONE OF THE BULBS SO IT ENDED UP COSTING ME $400. SUBSEQUENTLY, I ACCESSED THE INTERNET AND FOUND OUT THAT THIS IS HAPPENING TO A LARGE NUMBER OF PRIUS'. THESE ARE THE HID BULBS. I AM WORKING WITH THE TOYOTA CUSTOMER RELATIONS ON THIS ISSUE. *TR