2015 Toyota Prius Complaint Log

On the morning of December 11th, 2024, the brake system warning light (ABS, yellow) illuminated on the dashboard along with the red BRAKE indicator and the yellow Vehicle Stability Control (VSC) system light. I consulted a mechanic who performed a computer diagnostic and informed me that the ABS module booster had failed. He said that will order the part to change it but meanwhile he advised me to drive more cautiously and maintain a greater distance from the vehicle ahead, allowing extra space for my car to stop due to the increased braking distance caused by the failed ABS module booster. Later that day, at approximately 5:30 PM, I was driving home in heavy traffic, with speeds not exceeding 40 miles per hour. The vehicle in front of me began to decelerate abruptly. When I applied firm pressure to the brake pedal to slow down my car, it lost all control. The vehicle began to skid, with the amplitude of the skid increasing progressively. It struck the highway guardrail on the left, changed trajectory, crossed all four lanes to the right uncontrollably, and ultimately collided with the highway guardrail on the right side.

There is a known brake booster issue with the Toyota Prius. They extended the coverage to 150,000 miles. My car is at 127,000 miles and they said the repair isn't under warranty and will cost over $3,000 to fix. There was no pre-warning lights or information received about this repair notice. I only noticed this when the lights came on and our ABS lights went out. When I took it in they said I missed the deadline by 5 days, that I would have had to let them know by 11/20/2024. Which is insane for such a huge issue when I am well under the mileage coverage.

VPC

"ABS ACTUATOR AND BRAKE PUMP - Remove & Replace - Hydraulic Booster Assembly" -High Voltage Auto LLC Bakersfield, CA Actually scared for my life when driving now. Brakes are now limp, constant sound of actuator cycling, code is C1391 Problem is reproduced by dealer and independent service. Yes parts were inspect by manufacture. There are multiple warning lamps, actuator cycling is constant piror to lamps finally indicating issue.

The clear coat on the roof of my 2015 Prius began to peel little by little starting around 2021. What started out as small patches has now become large patches on various parts of the roof. The clearcoat is also beginning to peel right below the windows on the passenger side, close to where the door panel and the window meet. It's unsightly and I have not had this happen to any of my other vehicles in the past. I've done nothing different in the handling/washing/parking of the vehicle compared to my previous cars.

As many others have reported, the Brake Accumulator has failed. The symptoms began at 100,000 miles. When reported to the dealership, was brushed off as not a safety concern. It is, indeed, a major safety concern. My partner had the ABS lights come on and brakes freeze up while driving on a fast and congested highway. Furthermore, getting this repaired is nearly impossible. The only Toyota dealership in town is estimated a $5k price. And since independent shops often cannot perform this repair, there is no comparison possible. They simply push to buy a new vehicle instead of standing by one that should be operating normally. The dealership is Miracle Toyota of North Augusta SC. Consistently does not support the consumers concerns and simply pushes repurchase as the only reasonable avenue. This is a known issue for Toyota that has stranded many of us without the ability to keep this car on the road. Please resolve with reasonable repair options due to faulty design.

My vehicle has an ongoing issue with the headlights not being bright enough to drive at night with. I have replaced the headlights more than 5 times now over the course of a year, each time with different brands including Toyota OEM headlights. Each time, they are still not sufficiently bright enough to see with at night. This has led to 3 collisions with curbs and objects which caused damage to my vehicle, because I could not see the objects while having to drive at night. I have brought the issue up to Toyota and they said they would not do anything about it. I brought it in for service to Toyota and they tried to charge me $200 to even look at it, money which I do not have. I am forced to continue driving at night for work and fear I will get into a more serious crash or hit a pedestrian as the headlights aren't bright enough to see safely at night. The photo I have included shows a gash in the tire and dent in the rim where it hit the curb. The issue seems to be the headlight wiring or connectors. When I replace the headlight bulbs, they are a bit brighter initially. Thus initial brightness only lasts about a week, and it's still not sufficiently bright to drive safely. They then dim even further to the point where it's like driving without headlights at all. Again this has led to 3 collisions at this point since I'm required to drive at night and don't have the money to fix it. Toyota refused a good faith repair and did not acknowledge there was an issue, however if you do a web search for "Prius headlights too dim" it seems to be a major issue with many other Prius owners. It should be noted that even the high beam headlights are not bright enough to sufficiently see with at night.

The ABS brake light on. The problem is related to booster pump assembly.

Airbags didn’t deploy in a front end collision that totaled the car. The driver hit their forehead on the steering wheel. Driver had bruising from the seatbelt. There were no warning lights or indications of any issues.

Driving making slight turn car locked up steering wheel, brakes and gas all locked up ran in to a wall. The vehicle just failed with no prior warning.

My brake booster is failing and has been confirmed with Certified Toyota Master Mechanics at Toyota Dealerships that it is failing. Toyota has a CSP Called ZJB to replace these once the brake booster fails. My car has been identified as one of the cars with a faulty brake booster and I’m terrified to continue to drive it as it has to throw a code and break before they will change the faulty part. I want them to fix it before it fails and someone gets hurt. What do I do? There are a lot of other complaints about this but Toyota is not fixing them until they break. This is a huge safety issue.

When I parked my car and stopped the engine after driving for 90 min/62 miles on June 22, 2023, I found that I couldn't lock my car's door, through my remote, door handle or the switch inside the door. Upon further examination, I saw complete loss of the power: no light, no audio, no other accessory power, no start of engine. Foot press on the brake feels heavy/less responsive. One hr after the incident I went back (because I had some business to attend) to the car, everything looked normal (with full functions recovered) as if nothing happened before. 6 hrs later the car still behaved fine. I measured 12-v battery and it registered 12.3 v (I bought the car new 8 years ago and I haven't changed the battery yet). I noticed that my the clock in the car lost 10 mins (behind correct time) and I concluded the complete loss of battery power lasted about 10 mins. By the time of this report, I have started the engine 5 times without any problem but this loss of power gravely concerns me. I saw recalls for similar problems affecting similar prius models/years however my car is not on the list.

1. Brake accumulator pump is running too often, indicating that there is a pressure leak in the braking system. 2. As designed the pump will run only on occasion to charge the booster fully. This pump runs a lot, whether the car is running, or not, whether the brakes are applied, or not, and regardless of braking rigorously or gently. 3. Occasionally, on start up, brake pedal goes to the floor as the accumulator has lost all charge. 3. No brake warning lights on dash, yet. 4. No service codes known, yet. Toyota had a customer support program to address this issue, extending warranty to 10 years or 150,000 miles. I am at 160,000, 8 years. The problem has been occurring for a while, but I was not aware as it was my wife's car and driven solely by her. I was told today by a Toyota resolution specialist that no help would be forthcoming, and to hope that NHTSA issues a recall wherein my problem with the braking system would then be addressed. This seems problematic for many reasons, not the least of which is that it is regarding BRAKES, an integral part of the safety equipment to ensure our highways are without danger or have no known issues that have not been resolved by a car manufacturer. My Toyota case number is 230426001055. This 'complaint' is to alert this agency that there is a problem with my vehicle, and others, known by Toyota, as evidenced by past Customer Support Program, and as substantiated today by service rep at Family Toyota of Burleson, and there is no recompense available for the $3,000.00 repair required to ensure my vehicle safely travels our nations highways. While I understand that a car cannot be warrantied indefinitely, an eight year old car that has been meticulously maintained with a serious safety time bomb should not fall upon the owner entirely, nor should it be the responsibility of your agency to force the hand of the automaker. Since that is there stance, I appeal to you to respond seriously and help me try to remedy.

I want to sale

I bought this car brand new and have had it serviced regularly at a Greensboro Nc Toyota dealership. It has 127,000 miles on it. I starting hearing a grinding whirring noice a lot lately and determined it is a brake actuator/brake booster. Took it to the dealership and they confirmed it to be a brake booster going bad. Engages at least 4 times a minute. There is a customer support program for this repair from Toyota ZJB and covers the part up to 10 years or 150,000 miles. I am in the covered period but it has to break first before they will cover it even though they confirmed it is going bad. It has to “throw a code” before Toyota will pay. I reached out toToyota and they reached out to the dealership which is Greensboro Toyota in Greensboro, NC and their regional office won’t fix it because it would come out of their pocket and Toyota won’t fix until it breaks. My research confirms this could be a bad safety issue driving around waiting for this to break. There are no codes yet but the dealership has heard it and confirmed it’s going bad and I have video of the part going bad. I always service everything with my car or home when it needs to be done and to be told to drive around until it breaks is negligent. Apparently it is a 2-3k fix. This is a serious safety issue that Toyota is aware of. Retha Fisher 16 Fawnwood Ct Greensboro, NC 27407 336-314-2000

The brake assist. Driving and suddenly no brakes. Happened 2x in this vehicle and had to get a tow each time, even after getting new brake pads the first time it happened at my mechanics. The dealer confirmed today that they would fix the problem at $2700. The lights for traction and abs went off with a warning sound. Pulled over both times and called aaa for tow…..each a separate incident.

The Incident was body and light

The brake booster pump assembly has failed through no fault of my own. This is a major safety issue!

My mom was involved in an accident in her 2015 Toyota Prius on April 19, 2022, which she advised lurched forward at a stop and when applying the brakes to stop the vehicle, she said was unresponsive, causing her to clip a vehicle and sending her vehicle into a ditch totaling her car and injuring her passenger and her. I would like to have this investigated and hold Toyota responsible. This could have been much worse and lives could have been lost. She is now without means of transportation, and she is now possibly responsible for damages to property and bodily injury because of this. Through my research I have discovered multiple class action lawsuits brought against Toyota for the same exact models. I asked the police officer to run a scan on the computer, but he advised it was only for serious accidents. There was no indication of the problem or messages.

My 2015 prius gen 3 has a 118,000 miles since we bought it brand new in 2015. We periodically have it maintained with our own mechanic even after the warranty expired with the dealer. However, we experienced that the lights of Brake system, ABS and VSC went out the same time. We have it checked but there was no error code. the car is operational but the brake system does not engaged fully when you presses the brake pedal. The vehicle does not stop immediately if you need to immediately stop the vehicle. The problem strongly indicates failure in ABS control modules which can costs us a big amount of money ranging from $3,500 minimum up to $6000 max. Majority of the prius owners that shared their experiences to us regarding the same problems are unanimous in their opinion that it is indeed the brake control module. That such defect can only be pointed to the manufacturers' misdeeds.

I bought this vehicle on July 3, 2015. When I took it in for an oil change in Dec. 2015, I was informed that there was a mice infestation and that the electrical wires and other systems were damaged, resulting in about $2,800 in repairs due to the mice chewing the wiring. I just took this vehicle back in on 29 Nov. 2021 because some of the systems weren't working properly, and they confirmed that a mouse has again chewed up the electrical system, again costing about $5,000 in repairs. I've just been informed by my exterminator that Toyota uses a wiring harness coated with a soybean based coating which is causing reports of mice damage in a lot of Toyota vehicles. We have 2 other vehicles which are not Toyota vehicles and have never had a single problem with mice chewing the wiring harnesses of those vehicles, although all are parked in the same area. The vehicle is currently pending repairs at Fred Haas Toyota Country in Houston, TX and will be there for at least a couple of weeks pending availability of parts. Electrical issues of this type can cause serious failure of safety features. Toyota has never told me that they use soy based elements in their vehicles that would entice rodents to chew the wiring or otherwise entice them into the vehicle. I do not have a report from insurance yet, but I have filed a claim.

The contact owns a 2015 Toyota Prius. The contact stated that as he approached a stop light at 25 MPH, the brake pedal was depressed and traveled to the floorboard as he attempted to stop the vehicle. The brakes failed to operate without warning as he hit the vehicle in front of him. The air bags did not deploy upon impact. A police report was filed and both the contact and the other driver were able to drive away from the scene. No injuries were reported. Prior to this failure, the contact stated that the same failure occurred months prior while traveling at 20 MPH in the rain. The contact stated that the brakes failed to operate without warning as he depressed the brake pedal to the floorboard; he hit an unknown object on the road due to the failure. The contact initially thought that the failure was related to slippery roadways; however, after the most recent failure, he related the prior incident with his most recent failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced or diagnosed. The failure mileage was approximately 80,000.

As stated from 5 months after we bought it, and the first prius, the car won't start. No matter if parked flat, keys in or out over night, or the temp, when the break is pushed it is squishy and makes draining noise and won't start. As a dr on call i have LOST patients because I could not leave my house. i carry and use the charger daily ever since. Taken in lots. they say, "you don't drive enough..or some other bogus excuse, like don't leave keys in car, which is how priuses start and run!. the car is driven in all ways a lot. also we buy headlights and headlamps on both about every 2 months. also it looses power and has shut off while driving. the worst is when it would start on its own in the locked garage. at that point my wife just quit driving all together. nothing but nightmares. She almsot crashed on fw when power went out.

On August 10, 2021 my 2015 Prius was parked in a Strip Mall parking lot. When I turned on the Prius and shifted into reverse, after traveling only a foot or so, the shift selector popped into Neutral. When I shifted into Drive, it happened again. After several tries with the same results, I called Findlay Toyota Service. I was advised to have the car towed, at my expense, to Findlay Toyota Service. Note: the tow truck driver reported to me and the Findlay Service Representative that he could keep the shift selector in gear by holding it in place with his hand while driving it to the tow truck. The Prius was left at Findlay Toyota for 2 days. The Service Rep reported that 3 different mechanics plus himself could not duplicate the problem; the Prius stayed in gear for them. I researched online and found other Prius owners reported this problem ocurring intermittantly. The only solution seems to be replacing the Shift Selector Switch at a cost of $838.35 + tax. Even though this is clearly a safety hazard, there is no recall.

While attempting to accelerate from a stop light, the Prius stalled. It would not accelerate although the engine revved. I restarted the car by powering completely off and back on. I tried to accelerate again multiple times until it slowly came up to speed the third attempt. The car was in drive and has never happened before. This is a safety concern for multiple reasons but the main being it can cause harm to those in the vehicle as well as other drivers on the road when the car stalls unexpectedly. There were no warning signals on the dash. Toyota dealer looked at it right away, ran diagnostics, and could not find an issue. Nothing was “fixed” or updated.

Window buttons on drivers side master power window switch failed. Felt warm on door. There have been recalls of other models of Toyota cars including Prius C.

The contact owns a 2015 Toyota Prius. The contact stated while attempting to start the vehicle, there were several unknown warning lights illuminated. Additionally, the Hybrid System failure message was displayed on the instrument panel. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the inverter to be replaced. The vehicle was not repaired but was pending the repair. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System) however, the Vin was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.

The contact owns a 2015 Toyota Prius. The contact stated that while driving at 15 MPH, the vehicle began to die as the "check hybrid system, stop the vehicle in a safe place" warning message illuminated on the instrument panel. The contact was able to barely pull off to the side and called the police for assistance. The police were able to move the vehicle to the side of the road and a tow truck was called for assistance. A police report was filed. The vehicle was initially towed to a gas station but the contact then had the vehicle towed to a dealer. While there, she discovered NHTSA Campaign Number: 20V369000 (HYBRID PROPULSION SYSTEM), which she linked to her failure; however, her VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 45,000

When I looked up my car on Kelly Blue Book for pricing, it said that it has been recalled as of 2020. I was not aware of this at all and could have got into a serious accident. I recently purchased a 2015 Toyota Prius Hybrid in February and not even my saleswoman told me that it has been recalled. It has a sleuth of issues that came with it.

HEADLAMP HAS GONE OUT 3 TIMES, MARKER LIGHT 2 TIMES. EXISTING RECALL ON PREVIOUS YEAR PRIUS SHOULD BE EXTENDED TO 2015 MODELS

During routine low speed suburban driving, a fire started under the hood in the right front of the car. The smoke was first noticed by a pedestrian so I pulled over, got out of the car, and called 911. I had no prior warning of any sort. The fire completely destroyed the car. This is being investigated by Toyota. I have photos and would be happy to provide more details.

BRAKES FAILED TO SLOW OR STOP VEHICLE AT ?20 MPH; DRIVING ON A SIDE STREET. NO WARNING LIGHTS WERE ACTIVE THAT MORNING. CRASH INTO TELEPHONE PHONE RESULTED IN "TOTALED" CAR. THERE WAS BROKEN BRANCHES ON ROAD AND SOME MUD; CAR MAY HAVE SKIDDED. MY WIFE SAYS THE CAR SEEMED TO SPEED UP BEFORE THE CRASH

STARTED HEARING GRINDING AND SCREECHING NOISES FROM UNDERNEATH THE HOOD AFTER A 125 MILE DRIVE TO SAN FRANCISCO. THE FOLLOWING DAY VEHICAL STARTED BUT GRINDING NOISE PERSISTED WHILE VEHICAL WAS PARKED IDLING.DORVE TO THE STOE AND ON THE WAY BACK HOME THE CAR STALLED ON THE HIGHWAY. COULD NOT GET IT TO TURN BACK ON SO I PUSHED IT OFF THE HIGHWAY. ERROR MESSAGE ON DASH MENTIONED SOMETHING ABOUT AN ERROR WITH THE HYBRID SYSTEM.

The contact owns a 2015 Toyota Prius. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal went to the floorboard, and the vehicle hesitated while responding. The traction control, ABS, BRAKES, and cruise control warning lights were illuminated. The vehicle was taken to Gasket Masters Inc, where it was diagnosed and determined that the ABS assembly was leaking fluid into the braking system, and the ABS module had failed, causing the brake pump to fail. The vehicle was not repaired. Additionally, the malfunction warning light was illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 186,000.

105K MILAGE. DRIVING ON HIGHWAY AT ABOUT 45MPH AND CAR SUDDENLY JERK AND SLOWED TO ABOUT 10/15MPH. LOST ELECTRIC POWER, ABLE TO ONLY CONTINUE DRIVING ON GAS 10/15MPH. TOYOTA HAD TO REPLACE THE FOLLOWING WHICH THEY INDICATE WAS NOT UNDER WARRENTLY WHICH COST $2642. TRANSISTER KIT, POWE PLUE KIT, INVERTER D GREASE SUPER LONG LIFE COOL GASKET

I RECEIVED A LONG TECHNICAL LETTER FROM TOYOTA WITH MY VIN NUMBER WARNING ME OF A POSSIBLE FAILURE OF THE INTELLIGENT POWER MODULE IN MY 2015 PRIUS. IT SAYS THIS IS NOT A RECALL, BUT RATHER AN ADVISEMENT OF A VOLUNTARY CUSTOMER PROGRAM THAT HAS BEEN INITIATED FOR MY VEHICLE. IT SAYS THAT IF I HAVE THE INCLUDED SYMPTOMS, TO BRING IT IN FOR EVALUATION, AND A REPAIR WILL BE ATTEMPTED, BUT IF THE PROBLEM IS NOT THE IPM, I WILL HAVE TO PAY FOR THE INVESTIGATION. THIS SOUNDS MOST UNFAIR. I DO NOT HAVE THE SKILLS TO MAKE THE NECESSARY DETERMINATION. I CALLED MY LOCAL TOYOTA DEALERSHIP AND THEY SAID THEY WOULD HAVE SOMEONE CALL ME BACK, BUT NO ONE HAS CALLED!

TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT ON OCCASIONS THE HEADLIGHTS FAILED TO ILLUMINATE. ADDITIONALLY, THE FAILURE WAS EXPERIENCED WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE LOW BEAM HEADLAMPS BECAME INOPERABLE. THE CONTACT WOULD THEN HAVE TO USE TO THE HIGH BEAM HEADLAMPS FOR SAFE NIGHTTIME DRIVING. THE CONTACT STATED THAT TURNING OFF THE HEADLAMP SWITCH AND TURNING BACK ON TEMPORARILY REMEDIED THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MOLLE TOYOTA LOCATED AT 601 WEST 103RD STREET 64114 PHONE (866)-577-9913. THE CONTACT WAS INFORMED THAT THE HEADLAMPS OPERATED AS INTENDED WHILE BEING INSPECTED BY THE TECHNICIAN. THE CONTACT WAS ASKED TO HAVE THE VEHICLE TAKEN BACK TO THE DEALER WHILE THE FAILURE WAS PRESENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,300.

THE PRIUS WAS STATIONARY, PARKED IN THE DRIVEWAY OF OUR HOUSE. MY TEENAGE DAUGHTER WAS IN THE CAR WASHING THE WINDSHIELD AND WINDOWS ON THE INSIDE AND ACCIDENTALLY BUMPED THE GEARBOX (SHIFTER). THE CAR WENT OUT OF PARK AND INTO NEUTRAL AND ROLLED BACKWARD. THE ENGINE WAS NOT ON. THE CAR QUICKLY ROLLED 20 FEET INTO A TREE AND CAUSED 6200$ DAMAGES TO THE REAR OF THE CAR. LUCKILY NO ONE WAS BEHIND THE CAR. I BELIEVE THAT THE PRIUS CAN BE ACCIDENTALLY PLACED IN NEUTRAL IF ELECTRICAL IS ON IN THE CAR (IE RADIO) AND SOMEONE HAS THEIR FOOT ON THE BRAKE AND HITS THE GEARBOX BY ACCIDENT. THERE IS NO SAFETY ON THE SHIFTER TO PREVENT UNINTENTIONAL SHIFTING. MANY OTHER CARS REQUIRE A MANUAL BUTTON ON THE SHIFTER TO BE DEPRESSED PRIOR TO SHIFTING. THIS IS NOT THE CASE ON THE PRIUS. WITHOUT THAT SAFETY FEATURE, ACCIDENTS LIKE THIS ONE CAN HAPPEN AND POTENTIALLY KILL SOMEONE. THE CAR CAN BE MADE TO BE IN NEUTRAL BY ACCIDENT RATHER EASILY.

I WAS DRIVING ON THE INTERSTATE WHEN MY CAR'S HYBRID SYSTEM WARNING LIGHTS A CAME ON , AND THE CAR SLOWED TO A CRAWL. LUCKILY I WAS IN THE RIGHT LANE AND WAS ABLE TO PULL OFF ON THE SHOULDER OF THE ROAD. THE CAR COMPETELY SHUT DOWN. I'VE HAD IT TOWED TO TWO TOYOTA DEARLSHIPS, (THE SAME ONE TWICE),WHERE I WAS TOLD A NUMBER OF DIFFERENT THINGS. FIRST, I WAS TOLD THERE WAS WATER IN THE GAS TANK. THERE WAS NO WAY THAT WAS TRUE, SINCE I HAD ALREADY DRIVEN 3/4'S OF A TANK OF GAS, AND I ALWAYS FILL MY TANK UP. I REFUSED TO HAVE A NEW FUEL SYSTEM PUT IN TO THE TUNE OF $2500. I HAD IT TOWED TO AN INDEPENDENT REPAIR SHOP, AND WHERE HE GOT 5 GALLONS OF WATER OUT OF THE TANK. I ONLY HAD ABOUT 3 GALLONS OF GAS IN THE CAR TO BEGIN WITH, AND I KNOW I DIDN'T PUT WATER IN THE TANK.THE HYBRID SYSTEM SEALS HAD NEVER BEEN BROKEN, SO THE DEALERSHIP DIDN'T EVEN CHECK THAT OUT, EVEN THOUGH THE WARNING LIGHTS CAME ON REGARDING THE HYBRID SYSTEM. VERY FISHY...THE NEXT DEALERSHIP TOLD ME THERE WAS WATER IT AND IT NEEDED TO BE DRAINED AND FUEL REPLACED, EVEN THOUGHT THAT HAD JUST BEEN DONE. THEY SENT ME A PHOTO OF A COKE BOTTLE WITH ABOUT 1/4 CUP OF FUEL WATER MIX. I WAS ALSO TOLD THAT THE HYBRID BATTERY SYSTEM WAS NOT UNDER WARRANTY SINCE AN INDEPENDENT REPAIR SHOP DRAINED THE FUEL SYSTEM.THE CAR'S BATTERIES WERE STILL UNDER WARRANTY, SINCE IT WAS UNDER 100,000 MILES. WE SENT IT BACK TO THE FIRST DEALERSHIP WHERE THEY NOW SAID IT WAS A FAILED ENGINE WHICH WOULD COST $10,000 TO REPLACE. (MORE THAT THE WORTH OF THE CAR). THIS NIGHTMARE HAS LASTED OVER 8 MONTHS! IT BEGAN IN SEPT.2019. COMPLAINED TO TOYOTA CORPORATE TO NO SATISFACTION. BOTTOM LINE, TOYOTA DIDN'T KNOW WHAT WAS WRONG WITH THE CAR, AND WOULD NOT FIX IT UNLESS WE PAID TO HAVE IT FIXED EVEN THOUGH IT WAS UNDER WARRANTY. THE RECALL THAT IS BEING IMPLEMENTED IS EXACTLY WHAT HAPPENED TO MY CAR. *TR

TL* THE CONTACT OWNED A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, ANOTHER VEHICLE REAR-ENDED THE CONTACT'S VEHICLE. AS RESULT THE CONTACT'S VEHICLE ROLLED OVER MULTIPLE TIMES CRASHING INTO A DITCH. THE CONTACT STATED THAT ONLY THE FRONT PASSENGER AIR BAG DEPLOYED. THERE WAS NO WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER SUSTAINED FRACTURES TO THE RIGHT ARM, WRIST, PELVIS, RIBS AND STERNUM AS WELL A FEW BUMPS AND BRUISES ON LOWER LEG AND CHIN. THE DRIVER SUSTAINED A CONCUSSION, MULTIPLE FACIAL FRACTURES AND LACERATIONS AND A BROKEN NOSE. THE CONTACT STATED THAT THE SHE BELIEVES THAT THE .DRIVER SIDE SEAT BELT AND HEAD REST FRACTURED AS HER HUSBAND WAS FOUND LAYING UNCONSCIOUS IN THE REAR PASSENGER SEAT FACE DOWN. THE CONTACT AND THE DRIVER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT WAS UNAWARE OF INJURIES IN THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO TOW LOT AND DEEMED A TOTAL LOSS. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED.

DRIVING ON THE FREEWAY HOME HEARD A STRANGE NOISE, PULLED OVER TO CHECK AND THOUGHT I HAD BLOWN A TIRE SOMEHOW. WHEN CLOSELY INSPECTING TIRE TREADING THE CENTER OF THE TIRE COMPLETELY CAME OFF IN A PERFECT CIRCLE WHEN DRIVING. TOOK TIRE TO COSTCO WHERE TIRES WERE PURCHASED LESS THAN A YEAR A AGO (8/24/18) WAS INFORMED ITS A MANUFACTURER'S DEFECT. HAD TO PAY FOR A NEW TIRE. IT WAS ALSO DISCOVERED THAT PASSENGER BACK TIRE HAD A WHOLE IN IT WHICH WAS MISSED WHEN I TOOK CAR IN FOR TIRE INSPECTION.

I ENTERED MY PARKED, STATIONARY PRIUS, PRESSED MY RIGHT FOOT ON THE BRAKE PEDAL, DISENGAGED THE PARKING BRAKE AND PRESSED THE ON/OFF BUTTON TO TURN THE CAR ON. MY FOOT REMAINED ON THE BRAKE PEDAL. THE ENGINE IMMEDIATELY RACED AND THE CAR BEGAN TO ACCELERATE AT HIGH SPEED. I STOMPED ON THE BRAKE PEDAL AND THE CAR KEPT MOVING. THE SOUND OF THE ENGINE WAS LOUD ENOUGH THAT PEOPLE IN NEARBY HOUSES HEARD IT. MY CAR WOULD NOT SLOW WITH MY EFFORTS TO BRAKE. I TRIED TO SHIFT INTO NEUTRAL AND PARK BUT THE CAR DID NOT SLOW DOWN. IT RACED ACROSS THE STREET AND PLOWED DIRECTLY INTO A NEIGHBOR'S STONE WALL. MY CAR BECAME WEDGED BETWEEN THE WALL AND A LARGE TREE. I HAD TO EXIT THE VEHICLE FROM THE PASSENGER SIDE AS THE DRIVER'S DOOR WAS PRESSED AGAINST THE TREE. AFTER THE COLLISION, INTERIOR LIGHTS WERE NON-FUNCTIONING EVEN WHEN THE DOOR WAS PROPPED OPEN. THE CAR WOULD HAVE CRASHED THROUGH THE HOUSE IF IT HAD NOT BEEN STOPPED BY THE WALL AND TREE.

SENT AN ALERT ON CERTAIN INTERNAL MALFUNCTION OF INTERNAL ASSEMBLIES OF THE BRAKE BOOSTER FROM TOYOTA. ASKING ME TO BRING IT IN FOR EXAMINATION. BRAKES HAVE BEEN ACTING SPONGY AND AM LOSING A SMALL AMOUNT OF BRAKE FLUID MONTHLY.

2015 FORD EDGE WITH 22,000 MILES. THE REAR CENTER BRAKE LIGHT ASSEMBLY HAS MALFUNCTIONED AND THE LIGHTS ARE NOT WORKING. THE LIGHTS CANNOT BE REPLACED - THE WHOLE UNIT HAS TO BE REPLACED, WHICH COSTS ALMOST $300. THE DEALER TOLD ME THERE IS WATER IN THE UNIT. THIS CAR IS GARAGED AT WORK AND AT HOME. I HAVE READ THAT OTHER PEOPLE HAVE HAD THE SAME ISSUE. I HAVE AN EXTENDED WARRANTY BUT LIGHTS AREN'T INCLUDED. SINCE THIS IS A WHOLE UNIT - NOT JUST A BULB - IT SHOULD BE INCLUDED.

TOYOTA SENT ME A LETTER STATING THE BRAKE BOOSTER MAY CAUSE ISSUES WITH MY CAR AND ALL MY LIGHTS CAME ON FOR THIS ISSUE. TOYOTA TOLD ME TO TAKE CAR TO DEALER FOR REPAIR UNDER NEW WARRANTY EXTENSION FOR BRAKE BOOSTER ISSUES. DEALER IS NOW TELLING ME IT'S NOT COVERED SO I NEED TO PAY FOR REPAIRS. I ASKED WHAT I'M PAYING FOR AND THEY STATED NEW BRAKE BOOSTER. WHAT'S GOING ON HERE??

THE BRAKES ON MY 2015 PRIUS TOTALLY FAILED AND I HAD TO SWERVE TO AVOID CRASHING INTO THE CAR STOPPED IN FRONT OF ME. I'VE BEEN DRIVING FOR MORE THAN 30 YEARS AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. IT WAS TERRIFYING. TO WIT: I WAS DRIVING ABOUT 20 M.P.H. ON CITY STREETS IN LONG BEACH, CALIFORNIA, IN APRIL 2019. AS I DROVE OVER A BRIDGE, TRAFFIC WAS COMING TO A STOP AT A RED LIGHT 200 YARDS IN FRONT OF ME. I DROVE OVER A NARROW METAL PLATE--THERE ARE SEVERAL ON THE BRIDGE--AND HIT THE BRAKES, BUT MY CAR DIDN'T SLOW. A WARNING LIGHT FLASHED--A STABILITY CONTROL LIGHT, I BELIEVE, DUE TO THE METAL PLATE. I PRESSED THE BRAKES TO THE FLOOR AS MY CAR ROLLED DOWNHILL ON PAVEMENT. MY CAR DID NOT SLOW AT ALL. I LOOKED IN THE DRIVER SIDE MIRROR AND SAW THAT THE LANE TO MY LEFT WAS CLEAR, SO I SWERVED INTO IT WITH MY FOOT ON THE BRAKES. THE CAR SLOWLY CAME TO A STOP WELL BEYOND WHERE I SHOULD HAVE STOPPED HAD MY BRAKES WORKED PROPERLY. THE INCIDENT WAS SO TERRIFYING THAT I HAD TO PULL OVER TO COLLECT MYSELF. MY BRAKES WORKED PROPERLY AFTER THAT. A FEW DAYS LATER, I TOOK MY CAR TO PENSKE TOYOTA IN DOWNEY, CALIFORNIA, WHERE I BOUGHT THE CAR, AND TOLD A SERVICE AGENT WHAT HAPPENED. I ASKED HIM TO FIX THE PROBLEM. AFTER SERVICE TECHNICIANS INSPECTED THE BRAKES THAT DAY, I WAS TOLD THE BRAKES APPEARED TO BE FINE AND, BARRING A RECALL, NOTHING COULD BE DONE. I'VE BEEN DRIVING THE CAR SINCE THEN, BUT I'VE WORRIED THAT THE BRAKES COULD FAIL AGAIN. THEN I SAW THE JAN. 3, 2020 ARTICLE BELOW. AS A RESULT, I'VE RENTED A CAR AND HAVE STOPPED DRIVING MY PRIUS. THIS IS A TERRIFYING, LIFE-THREATENING PROBLEM THAT NEEDS TO BE ADDRESSED NOW. HTTPS://WWW.DAILYNEWS.COM/2020/01/03/A-SOUTHERN-CALIFORNIA-TOYOTA-DEALER-WANTS-THE-CAR-GIANT-TO-FIX-AN-ALLEGED-BRAKE-DEFECT-BEFORE-PUTTING-LIVES-AT-STAKE/ P.S. I'M NOT SURE OF THE EXACT DATE THIS INCIDENT OCCURRED. DATE BELOW IS MY BEST ESTIMATE.

WHILE DRIVING ON THE FREEWAY, THE SUNROOF GLASS EXPLODED. FORTUNATELY, WE WERE NOT INJURED SINCE THE SUNROOF WAS CLOSED. I NOTED THAT THERE WERE MANY SIMILAR REPORTS. SURPRISED THIS WAS NOT A RECALL ACTION.

VEHICLE JERKED VIOLENTLY AND HAD LOSS OF POWER ON HIGHWAY AT SPEED OF 65MPH GOING STRAIGHT. TOYOTA EVALUATED AND DETERMINED THE INVERTER WAS BURNT DUE TO OVERHEATING CAUSING HYBRID SYSTEM TO FAIL. TOYOTA STATED WAS NOT COVERED BY VIN FOR EXISTING RECALL.

AT 41,000 THE VEHICLE PER A GOODYEAR DEALER ADVISED THAT MY FRONT BRAKES WERE METAL ON METAL. THE CALIBER WAS ALSO FROZEN AND THE BRAKE LINE WAS LEAKING. THE CAR WAS AT THE DEALERSHIP ON 3/7/19 WITH NO MENTION OF A NEED FOR REPAIRS TO THE FRONT BRAKES. IS THERE A GENERAL PROBLEM WITH BAD BRAKES ON TOYOTA VEHICLES?

WHILE DRIVING, LEFT SIDE OF INSTRUMENT PANEL WENT DARK. NO SPEED INDICATION AND CRUISE CONTROL TRIPPED OFF. STARTED CAR NEXT DAY AND INSTRUMENT PANEL WAS NORMAL. WHILE SITTING IN DRIVEWAY WITH ENGINE RUNNING, ENGINE STOPPED AS NORMAL FOR THE HYBRID PRIUS, WHEN THE ENGINE TURNED OFF, THE LEFT SIDE OF THE INSTRUMENT PANEL AGAIN WENT DARK. DIMMER SWITCH AT FULL BRIGHT AND NOTHING BLOCKING MIRROR FOR COMBINATION PANEL (INSTRUMENT CLUSTER).