NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 1997 Toyota RAV4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE SEAT DESIGN IS VERY UNCOMFORTABLE AND NOT SUPPORTIVE TO THE CONSUMER, THE SEAT BACK ANGLES BACK AND THE HEADREST ANGLES FORWARD, THIS OFFERS THE CONSUMER NO HEAD SUPPORT. *MJS
IT WAS RAINING, NOT HEAVY, THOUGH. I WAS GOING ABOUT 65 MPH ON A MAJOR HIGHWAY AND TRIED TO BRAKE BECAUSE THE TRAFFIC IN FRONT OF ME WAS SLOWING DOWN. THE CAR STARTED LOSING CONTROL AND I COULDN'T BRAKE AND STOP THE CAR AT ALL. THEN THE CAR STARTED MOVING TOWARDS THE LEFT QUICKLY AND SPINNED FOR ABOUT 2 OR 3 TIMES. THE REAR END ON THE RIGHT SIDE FINALLY HIT THE MIDDLE BARRIER ON THE HIGHWAY AND THE CAR TURNED OUT TO BE FACING THE INCOMING TRAFFIC. NO AIRBAGS DEPLOYED. I WASN'T HURT TOO BADLY BECAUSE I DIDN'T HIT ANY OTHER CARS (LUCKILY) AND IT WAS THE REAR END THAT GOT HIT. I GOT A BIG BRUISE ON MY THIGH AND MY WHOLE BODY WAS SORE FOR 3 DAYS. THE CAR WAS TOTALED. I DON'T KNOW IF THERE'S A DEFECT WITH THE BRAKE OR THE WHEELS OR NOT, BUT I THOUGHT I'D REPORT THIS FOR OTHER OWNERS TO BE AWARE OF. *AK
EACH TIME YOU STOP AND THEN PUSH ON THE GAS PEDAL IT STICKS. YOU MUST PUSH HARDER THAN USUAL TO GET THE CAR TO MOVE. BUT THAT MAKES THE CAR LURCH FORWARD AT A GREATER SPEED THAN YOU WOULD LIKE. IN TRAFFIC THIS IS VERY DANGEROUS. THE DEALER SAID IT WAS THE FUEL INJECTORS , BUT I THINK IT,S IN THE LINKAGE OR THE WAY THE PEDAL WAS MADE THAT IS THE CAUSE OF THE PROBLEM.*AK
THE CAR WAS PURCHASED WITH ALLOY WHEELS BUT THE SPARE TIRE HAS STEEL RIMS IN WHICH THE EXISTING LUG NUTS DO NOT FIT SO THE SPARE TIRE CAN NOT BE USED. I THINK THE COMPANY SHOULD PROVIDE A USABLE SPARE TIRE. I CONTACTED THEM ABOUT THAT BUT THEY SAID THAT YEAR, THEIR RAV 4 CAME WITH STEEL RIMS SO THEY GAVE ME SOME LUG NUTS TO USE BUT THEY ARE TOO SHORT AND CANNOT LOCK THE TIRE IN PLACE. THE EXISTING LUGS ALSO CANNOT LOCK THE TIRE IN PLACE AND THE TIRE RATTLES. ONE OF THE MANAGERS TOLD ME TO USE THESE IN AN EMERGENCY ONLY BUT I DO NOT WANT TO DAMAGE THE TREADS ON THE BOLTS WITH THE TIRE SLIDING ON THE BOLT. I THINK IF THEY SOLD THE TIRE AS A SPARE, IT SHOULD FUNCTION AS A SAFE SPARE AND I SHOULD NOT BE RESPONSIBLE FOR PURCHASING ANOTHER RIM, LUG NUTS, OR TIRE JACK SO I CAN USE THE SPARE TIRE SAFELY. THIS SHOULD APPLY TO ALL '97 RAV 4 OWNERS. I DID NOT CATCH IT EARLIER BECAUSE I DID NOT NEED TO USE THE SPARE UNTIL NOW.*AK