2008 Toyota RAV4 Complaint Log

2008 TOYOTA RAV4 (35K MILES) PURCHASED IN 12/07. AFTER A 40 MILE DRIVE, WE WERE SITTING IN STOP AND GO TRAFFIC FOR APPROX 20 MINUTES. DURING A STOP, THE ENGINE BEGAN REVVING LOUDLY AND LUNGED FORWARD. WITH BOTH FEET STILL ON THE BRAKE, THE CAR CONTINUED TO CREEP FORWARD UNTIL HITTING THE VEHICLE IN FRONT OF US. THEN THE CAR WAS PUT INTO NEUTRAL AND IGNITION WAS SHUT OFF. THIS IS THE FIRST OCCURRENCE. AFTER SETTLING DOWN, AND DISCUSSING THE ACCIDENT WITH THE OTHER VEHICLE, NO DAMAGE TO THEIR CAR, SO NO NEED TO FILE AN ACCIDENT REPORT. WE CALLED TOYOTA TO FILE A COMPLAINT. AND TOOK THE CAR DIRECTLY TO THE NEAREST DEALER. AFTER A CHECKING OUT THE CAR, THEY FOUND NO ISSUES, AND SAID THE CAR WAS 'TO TOYOTA'S SPECIFICATIONS', AND THERE WAS NOTHING THEY COULD DO. THEY ALSO SAID THEY COULDN'T GUARANTEE HOW IT COULD HAPPEN AGAIN. *TR

TL* THE CONTACT OWNS 2008 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED. THE CONTACT STOPPED THE VEHICLE AND THE VEHICLE WAS TOWED TO A DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE, BUT BELIEVED THAT THE FAILURE WAS DUE TO AN ELECTRICAL ISSUE. THE DEALER REPAIRED THE BATTERY AND VARIOUS OTHER ELECTRICAL COMPONENTS. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE 40,000.

AIR BAG ECU ON 2008 RAV4 NEEDS REPLACING . STARTING AT 52000 MILES DASHBOARD AIRBAG WARNING LIGHT WOULD RANDOMLY COME ON. RECENTLY IT WOULD STAY ON (82000 MILES), AFTER DEALER INSPECTION IT WAS DECLARED THAT A NEW AIRBAG ECU IS NEEDED AT A COST OF $670. *TR

MY AIR BAG LIGHT WAS ON OFF AND ON FOR TWO YEARS ON MY TOYOTA RAV 4. EVERYTIME I BROUGHT IT IN THE MECHANIC WOULD RUN A TEST AND SAY THAT IT WAS JUST A GLITCH IN THE SYSTEM. WE ASKED THEM IF IT WAS OK TO DRIVE AND THEY SAID IT WAS FINE. ON THE DAY THE AIRBAGS REALLY MESSED UP MY FRIEND AND I WERE SITTING IN MY CAR, I TURNED THE IGNITION ON AND THE SIDE AIR BAGS ON BOTH SIDES EXPLODED. IT FELT LIKE SOMEONE HAD PUT A BOMB IN MY CAR. MY FRIEND FRACTURED HER STERNUM AND I HAD A SEVERE CLOSED HEAD INJURY, A HOLE IN MY EAR DRUM, AND THE MUSCLES IN MY NECK WERE MESSED UP. THE RAV HAS BEEN IN THE SHOP AND THEY ARE WAITING FOR SOMEONE TO COME OUT AND DO A FINAL CHECK ON IT. *TR

ALLOY WHEEL RIMS STARTED TO BECOME RUSTY 2 YEARS AFTER PURCHASING AND ARE GETTING WORSE. *TR

THERE IS A RECURRING PROBLEM WITH DRIVER SIDE SUN VISOR WHERE IT DOESN'T STAY WHERE I PUT IT. IT REGULARLY SLIPS DOWN AND AT TIMES BLOCKS MY VIEW OF THE ROAD. THIS IS A KNOWN/RECURRING PROBLEM WITH MANY OTHER OWNERS OF THIS VEHICLE MAKE/MODEL (BASED UPON INTERNET SEARCH OF THIS ISSUE). WHEN THE VISOR IS PLACED OVER THE DRIVER DOOR WINDOW, WHEN I GO AROUND A CORNER (TURN), THE VISOR WILL ROTATE AND HIT ME IN THE HEAD, AGAIN DISTRACTING ME FROM THE ROAD AND FORCING ME TO MAKE REGULAR VISOR ADJUSTMENTS AGAIN AND AGAIN. THE TOYOTA DEALERSHIP IS AWARE OF THIS PROBLEM; A RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM.

LAST NIGHT I EXPERIENCED A SUDDEN, UNEXPECTED INCREASE IN ENGINE RPMS WHILE STOPPING AND WHILE STOPPED AT A STOP SIGN AFTER MY CAR HAD BEEN DRIVEN APPROXIMATELY 1/4 MILE ON A COLD ENGINE (ALTHOUGH THE TEMP OUTSIDE WAS IN THE 70S). THE AIR CONDITIONER MAY HAVE BEEN ON IN THE CAR. I WAS JUST COMING UP TO A STOP AT A STOP SIGN WHEN THE ENGINE SUDDENLY BEGAN TO ROAR AND THOUGH I SAW A CAR COMING ON THE CROSS STREET, I COULDN'T UNDERSTAND WHY THE CAR SEEMED TO BE HARD TO RESTRAIN FROM MOVING FORWARD. I HAVE AN AUTOMATIC 2008 RAV4 V6 WITH ABOUT 15,000 MILES, AND I HAD MY FOOT SQUARELY ON THE BRAKE. THERE IS NO FLOOR MAT AS I REMOVED THAT THE FIRST WEEK OF THE NEWS THAT MATS COULD BE A CONTRIBUTING CAUSE TO UNINTENDED ACCELERATION. I AM VERY FAMILIAR WITH THE SLIGHT INCREASE IN RPMS THAT HAPPENS WHEN THE AIR CONDITIONING CYCLES, AND THIS WAS SEVERAL ORDERS OF MAGNITUDE BEYOND THAT. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND TURNED THE IGNITION OFF. AT THAT POINT, I SMELLED A VERY DISTINCTIVE CHEMICAL SMELL, PROBABLY FROM THE TIRES SINCE THE BRAKE AND THE ACCELERATOR WERE BOTH WORKING AT THE SAME TIME. I STARTED THE CAR UP AGAIN ALMOST IMMEDIATELY AND IT WAS FINE FOR THE 10 MINUTE DRIVE HOME. THE NEXT MORNING I DROVE IT TO TOYOTA AND THEY RAN A COMPUTER DIAGNOSTIC ON IT AND THEY SAID IT SHOWED NOTHING. THEY TOLD ME TO "MONITOR THE CAR AND NOTE THE TACHOMETER READING IF IT EVER HAPPENS AGAIN." TO BE HONEST, I ALWAYS THOUGHT THAT PEOPLE MADE TOO MUCH OF THIS PROBLEM, BUT THEN I NEVER EXPECTED IT TO HAPPEN TO ME. I AM RELUCTANT TO DRIVE THE CAR NOW, SO I WANT IT NOTED THAT THIS MODEL AND YEAR OF RAV4 MAY ALSO HAVE THIS PROBLEM. IT IS POSSIBLE THAT I TURNED THE ENGINE OFF SO QUICKLY THAT THE COMPUTER DIDN'T REGISTER THE PROBLEM? I'M JUST GLAD THAT I WASN'T ON THE OPEN ROAD, BUT AT A STOP SIGN WHEN THIS HAPPENED SO I WAS ABLE TO SHUT THE CAR OFF IMMEDIATELY. *TR

BOUGHT '08 TOYO RAV4 NEW FROM SERRA TOYO IN B'HAM AL. NOW WITH 54K MILES AND NO PROBLEMS UNTIL NOW. ABOUT 10 DAYS AGO WHILE IN TRAFFIC AND UPON BRAKING FOR TRAFFIC SIGNAL, AS WE CAME TO A NEAR STOP, WITH FOOT ON THE BRAKE PEDAL, THE CAR ACCELERATED AND LUNGED FORWARD ABOUT 8-10 FT STOPPING ONLY INCHES SHORT OF THE CAR AHEAD OF US. I HAD MY FOOT FIRMLY ON THE BRAKE PEDAL THE ENTIRE TIME AND THE CAR HAD DECELERATED TO A NEAR STOP, SO THIS IS NOT A STUCK ACCELERATOR. FLOOR MATS WERE NOT NEAR THE ACCELERATOR PEDAL. EVEN SO, I DECIDED THAT I MUST HAVE ERRED IN SOME WAY AND MOVED ON. ABOUT TWO DAYS LATER AS WE WERE PULLING INTO A BUSINESS, WE HAD AN IDENTICAL REPEAT, THIS TIME COMING WITHIN INCHES OF HITTING THE FRONT OF THE BUSINESS. THERE WAS NO DOUBT THIS TIME THAT THIS WAS NOT OPERATOR ERROR. IT IS THE DISTINCT FEELING OF THE ACCELERATOR BEING PUSHED DOWN AND OVERRIDING THE BRAKE. EACH TIME, THE STOP WAS NOT AS A RESULT OF MY FOOT ON THE BRAKE, IT WAS SIMPLY RELATED TO THE FACT THAT THE ACCELERATION STOPPED BEFORE WE HIT ANYTHING. I CALLED FOR A FLATBED AND PAID $160 TO HAVE THE VEHICLE TOWED 60 MILES TO THE DEALERSHIP AS DRIVING WAS NOT AN OPTION. SERRA ASSURED ME THAT THEY WOULD TAKE THIS VERY SERIOUSLY AND WOULD HAVE INVESTIGATORS COME IN AND CHECK THE CAR OUT. THEY CALLED ME TODAY TO TELL ME THAT EVERYTHING CHECKED OUT FINE AND THERE WAS NOTHING WRONG WITH THE CAR AND WE COULD PICK IT UP. I ABSOLUTELY REFUSE TO DRIVE THIS CAR AGAIN. WE LIVE ON A MAJOR HWY AND IF THIS HAD OCCURRED AT THE END OF OUR DRIVEWAY IT COULD HAVE PRODUCED TRAGIC RESULTS. I NEED HELP! WHAT DO I DO? I CALLED TOYOTA CUSTOMER SERV. AND THEY SAID IF THE INVESTIGATORS SAY NOTHING IS WRONG, THERE IS NOTHING FOR THEM TO DO. THE '08 RAV4 IS NOT INCLUDED IN THE RECALLS AND I SUSPECT THAT TOYOTA IS SIMPLY GOING TO REFUSE TO ACKNOWLEDGE THIS SO THEY DON'T HAVE TO ADDRESS YET ANOTHER MODEL YEAR. IF YOU HAVE OTHER REPORTS OF THIS IN A '08 RAV4, PLEASE TAKE THEM SERIOUSLY. PLEASE ADVISE! *TR

2008 TOYOTA RAV 4 KEEPS LOSING OIL . LIGHT KEEPS COMING ON. RETURNED TO DEALER ON SEVERAL OCCASIONS AND THEY PUT IN WRITING "UP TO 1 QT IN 1000 MILE IS CONSIDERED NORMAL BY TOYOTA. SINCE OIL CHANGES ARE REQUIRED EVERY 5000, IS TOYOTA SAYING IT IS ACCEPTABLE TO BE DOWN 5 QTS? ASKED REPS FOR EXPLANATION AND THEY STATED THEY CANNOT PROVIDE ME WITH ONE. AT THIS RATE I SHOULD HAVE A BLOWN ENGINE. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA RAV 4. WHILE TRAVELING 25 MPH, THERE WAS AN ABNORMAL BANG FROM THE VEHICLE INTERIOR. THE CONTACT DISCOVERED THAT TWO BOLTS WERE FRACTURED FROM THE FRONT DRIVER SIDE TIRE. IN ADDITION, ALL FOUR TIRE BOLTS WERE EXTREMELY UNSTABLE. THE DEALER REPLACED ALL FOUR TIRE BOLTS. THE CURRENT AND FAILURE MILEAGES WERE 35,000.

2008 RAV 4 SIDE AIR BAGS INFLATE WHEN STARTING VEHICLE CAUSING PERSONAL INJURY. VEHICLE IS IN REPAIR. *TR

DRIVING MY 2008 TOYOTA RAV 4 LIMITED, 6 CYL., PURCHASED NEW, NO PRIOR ISSUES, APPROXIMATELY 28,400 MILES, WHEN TRAFFIC BEGAN STOPPING FOR A RED LIGHT. I APPLIED BRAKES WITHOUT RESPONSE. PRESSED ALL THE WAY DOWN, STANDING ON THE BRAKES, ABS, WITHOUT ANY RESPONSE AND COLLIDING INTO THE REAR OF THE VEHICLE IN FRONT OF ME. I WAS TRANSPORTED TO ER. OCCUPANTS OF OTHER VEHICLE SUFFERED NO INJURIES. VIN NUMBER BEGINNING WITH "J". COLLISION SHOP REPORTS UNABLE TO REPRODUCE FAILURE. *TR

TURNED ON IGNITION AND THE SIDE AIRBAGS DEPLOYED. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT STATED WHILE PARKING, WHEN SHE REMOVED HER FOOT FROM THE BRAKE PEDAL THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND STEERED INTO A CURB IN AN ATTEMPT TO BRING THE VEHICLE TO A STOP. THE VEHICLE DID NOT STOP AND INSTEAD ACCELERATED OVER THE CURB, INTO A FENCE AND FINALLY STOPPED WHEN CRASHING INTO A UTILITY POLE. THE CONTACT SUSTAINED A FRACTURED FOOT AND CRUSHED DENTURES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY AND WAS DECLARED TOTALLED. THIS WAS NOT THE CONTACT'S FIRST INSTANCE OF UNINTENDED ACCELERATION . SHE WAS ADVISED BY HER DEALER THAT THERE WERE NO RECALLS ON THE VEHICLE AND NO FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,415.

I WENT TO THE DEALER BECAUSE I HEARD A CLUNKING NOISE WHEN TURNING THE STEERING WHEEL. THEY DID NOT HEAR ANYTHING AND I COULD NOT DO ANYTHING BECAUSE THE VEHICLE WAS UNDER WARRANTY. A YEAR LATER, AT A ROUTINE CHECKUP, THEY SAID THEY HEARD THE SOUND AND IT WAS A DAMAGE STEERING SHAFT AND RACK & PINION. A YEAR LATER THE SAME SOUND, BUT ONLY THE STEERING SHAFT WAS REPLACED. THE YEAR AFTER THAT, THE NOISE AGAIN AND THEY HAD TO REPLACE THE STEERING SHAFT AND RACK AND PINION. TODAY I WAS TOLD THAT I HAVE TO CHANGE THE RACK AND PINION. I READ ON INTERNET THAT THIS IS A COMMON PROBLEM THROUGHOUT RAV4 2008, BUT THIS IS RIDICULOUS. *TR

MY WIFE RETURNED TO HER 2008 TOYOTA RAV4 AT THE END OF THE WORKDAY. IT WOULD NOT CRANK. THE RADIO AND AIR CAME ON, BUT THE ENGINE WOULD NOT CRANK OR TURN OVER. SHE PUT THE TRANSMISSION IN NEUTRAL AND THEN BACK IN PARK. IT STILL WOULD NOT CRANK. FINALLY, SHE LOWERED THE EMERGENCY BRAKE AND TRIED STARTING AGAIN. THIS TIME IT STARTED. WE TOOK IT TO AN ADVANCE AUTO PARTS STORE AND HAD THEM TEST THE BATTERY. THEIR EQUIPMENT STATED THE BATTERY NEEDS REPLACING, BUT THE CAR (AND BATTERY) ONLY HAS 18K MILES ON IT. THE REPORT ALSO STATED THAT THERE IS A POWER DRAIN THAT NEEDS TO BE INVESTIGATED (WE HAD TURNED OFF ALL ACCESSORIES - RADIO, AIR, INTERIOR LIGHTS - AND REMOVED ALL 3RD PARTY POWER CORDS FROM POWER OUTLETS - CELL PHONE CAR CHARGER, ETC - BEFORE RUNNING THE DIAGNOSTIC TEST). WE WILL BE TAKING THE SUV INTO OUR LOCAL TOYOTA DEALERSHIP FOR INVESTIGATION, BUT WANTED TO REPORT THIS BASED ON ANOTHER CONSUMER COMPLAINT (ODI #10274904). *TR

PURCHASED TOYOTA RAV 4 2008 [XXX] ON 12/07. 4 INCIDENTS OF THROTTLE OPENING. FIRST 2 OCCURRED WITHIN A FEW WEEKS OF EACH OTHER WHEN CAR WAS NEW. ENGINE STARTED TO RACE AT HIGH RPM WHEN PLACING CAR IN PARK AFTER HAVING BEEN DRIVEN ON AN OUTING FOR A PERIOD OF TIME. NOT REPORTED TO TOYOTA. EARLY MAY 2010, IN CONGESTED CONSTRUCTION TRAFFIC INCHING ALONG, THROTTLE OPENED AGAIN. STAYED HARD ON BRAKE BUT CAR KEPT INCHING FORWARD AND TAPPED A CAR IN FRONT BEFORE I PUT CAR IN NEUTRAL. REPORTED INCIDENT TO NATIONAL TOYOTA AND BROUGHT CAR TO LOCAL DEALERSHIP. THEY COULD FIND NO PROBLEM. MAY 14 WITH WIFE IN CAR, FOOT ON BRAKE ATTEMPTING TO PARK, THROTTLE OPENED UP COMPLETELY-RED LINE RPM. IMMEDIATELY PLACED CAR IN NEUTRAL AS ENGINE CONTINUED TO RACE FOR 20-30 SECS. DEALER COULD FIND NO PROBLEM AS WELL AS NATIONAL COMPANY TECHNICIAN A WEEK LATER. WE OFFERED TO LET TECHNICIAN KEEP AND DRIVE OUR CAR FOR A MONTH OR TWO IN THE HOPE THAT THE PROBLEM WOULD MANIFEST ITSELF BUT TOYOTA DECLINED. CAR IS ESSENTIALLY NEW, NO SCRATCHES, DENTS ETC. 7200 MILES. WE TOLD TOYOTA THAT WE ARE A FAMILY FAR REMOVED FROM LITIGIOUS BEHAVIOR AND AGITATING TROUBLE. AS MY FAMILY IS NOW NOT COMFORTABLE WITH DRIVING THE CAR WE ARE BEING FORCED TO TRADE THIS CAR IN AT A DEALERSHIP (WE COULD NOT IN GOOD CONSCIENCE SELL IT PRIVATELY) FOR A PRICE THAT IS NOWHERE NEAR ITS VALUE. WE HAVE EXPLAINED THIS TO TOYOTA. ALL WE WANT IS FOR THIS PROBLEM TO BE RECOGNIZED AND FIXED ON OUR CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY WIFE AND I WERE DRIVING OUR 2008 TOYOTA RAV4 SPORT NORTH ON I-95 IN VIRGINIA AT EXIT 161 WHEN WE HEARD AN EXPLOSION SOUND ON THE TOP OF THE CAR. I SLID BACK THE MOONROOF COVER ON THE INSIDE OF THE CAR AND COULD SEE THE MOONROOF GLASS WAS BROKEN, IT HAD A HOLE IN THE MIDDLE AND THE REST WAS SHATTERED. WE WERE NOT NEAR A BRIDGE OR A TOWER OR A TRUCK WHERE SOMETHING COULD HAVE FALLEN ON TOP OF THE CAR. THERE WAS NO OTHER DAMAGE ON THE TOP OF THE CAR. THE GLASS AROUND THE HOLE WAS PUSHED UP LIKE IT HAD EXPLODED. I CALLED THE DEALER AND ASKED IF THEY HAD HEARD OF THIS BEFORE AND IF THERE WAS A RECALL ON IT. THEY SAID NO AND IT WOULD COST OVER $1,000 TO REPLACE. I TOOK IT TO WHERE MY INSURANCE COMPANY TOLD ME TO GET IT FIXED. I FOUND THIS LINK WHERE SOMEBODY ELSE REPORTED THE IDENTICAL PROBLEM HTTP://WWW.ARFC.ORG/COMPLAINTS/2007/TOYOTA/RAV4/?Q=&PAGE=7. *TR

2008 TOYOTA RAV 4 LIMITED HAS HAD HANDLING ISSUES ON THE FREEWAY WITH STABILITY. THIS HAS HAPPENED A COUPLE OF TIMES. DEALER SAYS THAT "NOTHING IS WRONG." PREVIOUS TIME THIS OCCURRED, VEHICLE RETURNED HANDLING DIFFERENTLY. CONSIDERING THE COMPUTER BRAIN RUNNING THIS CAR, WE BELIEVE THEY RESET THE COMPUTER. THIS IS HAPPENING AGAIN. WE ARE TAKING IT IN AGAIN. *TR

DRIVER'S VISOR IS LOOSE. IT WON'T FOLD UP. PLEASE KINDLY HAVE A RECALL ON THIS. THANKS! *TR

MY FIANCEE AND I WERE DRIVING, 2008 RAV4/LIMITED/V6/4WD. WE WERE AT A STOP LIGHT. I WAS DRIVING, I HAD MY FOOT ON THE BRAKE FOR ABOUT 30 SECONDS WAITING FOR LIGHT TO TURN GREEN. IT WAS A BUSY INTERSECTION HERE IN DENVER AND THERE WAS A CAR IN FRONT OF US. ALL OF A SUDDEN THE ACCELERATOR TOOK OFF AND I COULD FEEL THE CAR TRYING TO MOVE FORWARD. LUCKILY, I ALREADY HAD MY FOOT ON THE BRAKE AND I PRESSED DOWN EVEN HARDER ON THE BRAKE AS I IMMEDIATELY PUT THE CAR IN NEUTRAL. WHEN I PUT IT IN NEUTRAL THE ACCELERATOR CONTINUED TO REV HIGHER THAN IT WAS BEFORE. I SLAMMED THE GEAR SHIFT INTO PARK AND SHUT THE CAR OFF. WE WERE OBVIOUSLY SHAKEN FROM THIS AND JUST SAT THERE FOR A MINUTE AS WE REALIZED WHAT HAD JUST HAPPENED. MY FIANCEE WANTED TO GET OUT OF THE CAR AND CALL A TOW TRUCK. I WANTED TO TRY AND START THE CAR AGAIN BUT LEAVE IT IN PARK AND TEST IT OUT. I STARTED THE CAR WITHOUT TOUCHING THE BRAKE AND IT DID IT AGAIN. EVERY LIGHT ON THE DASH BOARD LIT UP LIKE A CHRISTMAS TREE. WE WERE IN PARK SO THE CAR COULD NOT MOVE BUT THE RPM'S WERE ON THE WAY TO REDLINING AND I TURNED OFF THE CAR AGAIN. THE LIGHTS AROUND THE SPEEDOMETER HAD NEVER LIT UP LIKE THAT BEFORE. SERIOUSLY EVERY DUMMY LIGHT ON THE CAR WAS LIT AND FLASHING. WE WERE COMPLETELY SCARED AT THIS POINT AND WE JUST TURNED ON THE EMERGENCY LIGHTS AND JUST SAT THERE IN SHOCK. WE SAT THERE FOR TEN MINUTES AT THIS BUSY INTERSECTION TRYING TO FIGURE OUT WHAT TO DO. I DECIDED TO TRY IT AGAIN AND THIS TIME THE CAR STARTED NORMALLY. MY FIANCEE WAS AFRAID TO DRIVE IT BUT I ASSURED HER IF IT HAPPENED AGAIN I COULD JUST PUT IT IN NEUTRAL AND WE COULD PULL OVER TO THE SIDE OF THE ROAD. WE DROVE DIRECTLY TO THE DEALERSHIP. WE EXPLAINED WHAT HAPPENED AND THEY SAID THE WOULD CHECK IT OUT. THEY CALLED LATER THAT DAY AND SAID ALL THE DIAGNOSTIC TESTS WERE NORMAL. THEY TOLD ME IT MUST HAVE BEEN THE FLOOR MATS. THAT IS IMPOSSIBLE SINCE THE FLOOR MATS WEREN'T EVEN TOUCHING ACCELERATOR. UPDATED 05/12/10 *BF UPDATED 07/16/10.*JB *TR

TL*-THE CONTACT OWNS A 2008 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH ENTERING A PARKING SPACE THE ACCELERATOR PEDAL WAS ENGAGED. SUDDENLY, THE ENGINE BEGAN TO REVV HIGH. THE CONTACT APPLIED EXCESSIVE BODY FORCE TO THE BRAKE PEDAL BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE FAILURE AND CURRENT MILEAGES WERE 6,230.

I GOT IN MY VEHICLE, SHUT THE DOOR, PUT THE KEY IN THE IGNITION AND BOTH THE DRIVER AND PASSENGER SIDE AIRBAGS DEPLOYED. *TR

S10 APPROPRIATE HANDLING RE INCIDENT OF SUDDEN UNINTENDED ACCELERATION FM OWNER OF A 2008 TOYOTA RAV4 ON 1/17/2009. *TGW THE CONSUMER STATED WHILE BACKING OUT OF THE GARAGE, THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL. THE VEHICLE WENT 150 FEET, BEFORE HE WAS ABLE TO BRING IT A STOP. TWO DAYS LATER, THE VEHICLE ACCELERATED AGAIN AND CRASHED INTO THE GARAGE. THE VEHICLE WAS TOWED TO THE DEALER. UPON AN INSPECTION, THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. *JB

ON MY WAY TO TUFTS MEDICAL IN BOSTON MASS. I PAID THE LAST TOLL IN AND NOT 200 FT FROM THE TOLL BOOTH, MY CAR STOPPED. MY RAV4 SHUT DOWN AND ROLLED BACK TOWARDS THE TOLL BOOTH (TOWARDS ONCOMING TRAFFIC). THE CAR WOULD NOT STOP DESPITE LIFTING THE EMERGENCY BRAKE. AFTER TURNING THE CAR OFF, IT SLOWLY STOPPED BUT, DID CONTINUE TO ROLL. MASS STATE TROOPERS ARRIVED IN ABOUT 5-7 MINUTES AND PLACED HIS VEHICLE SO THAT IT WOULD NOT ROLL INTO ANYONE. MY CAR WAS TOWED BACK TO THE DEALER WHILE I RENTED A CAR TO GET BACK TO WESTERN MASS. THE DEALER HAS LOOKED AT THE CAR 3 DIFFERENT TIMES AND FOUND NOTHING. I CAN NO LONGER TRANSPORT MY ELDERLY MOTHER TO HER APPOINTMENTS IN BOSTON WITHOUT RENTING A CAR. *TR

DRIVING 2008 TOYOTA RAV4 (19K MI) IN RAIN ON NY STATE HWY AT 30 MPH. DRIVER IN FRONT SLOWED. APPLIED BRAKES WHICH SOFTENED THEN WENT TO FLOOR. PUMPING DID NOT RETURN PRESSURE. HAND BRAKE SLOWED VEHICLE TO BELOW 15 MPH. CRASHED INTO OTHER VEHICLE AT @ 12 MPH. CAR BURST INTO FLAMES BENEATH AND CONSUMED VEHICLE WITHIN 12-14 MINUTES; *CN

BOTH FRONT TIRES WERE WORN IN THE MIDDLE AFTER ONLY 15,000 MILES! WHEN I WENT TO HAVE THEM ROTATED, THEY COULDN'T ROTATE THEM BECAUSE THERE WASN'T ENOUGH TREAD LEFT. SO, I WENT TO REPLACE THE YOKOHAMA GEOLANDAR TIRES, BUT SOON FOUND OUT THAT THERE WAS NO WARRANTY, NO PRO-RATED REPLACEMENT...NOTHING!!! I HAD MAINTAINED PROPER INFLATION IN BOTH TIRES, BUT I NOTICED OTHER 2008 TOYOTA RAV4 CARS IN PARKING LOTS WITH THE SAME PREMATURE TREAD WEAR ON FRONT TIRES. HOW CAN TOYOTA SELL A CAR WITH TIRES THAT INCLUDE NO WARRANTY?? SO I HAD TO PAY FOR TWO NEW TIRES ON A CAR THAT WAS LESS THAN 2 YEARS OLD! I WILL NEVER BUY A TOYOTA AGAIN! *TR

TL* THE CONTACT OWNS A 2008 TOYOTA RAV 4. WHILE DRIVING 5 MPH SLOWLY INTO A PARKING SPACE HER VEHICLE ABNORMALLY ACCELERATED AND PROCEEDED ONTO A NEARBY CURB, THE VEHICLE CONTINUED TO ACCELERATE UNTIL IT CRASHED INTO A BRICK BUILDING. THE ENGINE CONTINUED IDLING AS THE PASSENGER PLACED THE VEHICLE INTO THE PARK POSITION AND EXIT THE VEHICLE. THE DRIVER ALSO GOT OUT OF THE VEHICLE ON THE PASSENGER SIDE. THE WHEELS ON THE VEHICLE CONTINUED TO MOVE AS IF IT WANTED TO CONTINUE ACCELERATING. THE DRIVER AND PASSENGER BOTH SUFFERED MINOR INJURIES FROM THE CRASH. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT STATED AS SHE WAS PARKING, THE VEHICLE ACCELERATED AND SHE HIT ANOTHER VEHICLE'S BUMPER AND ALMOST RAN INTO A WALL. SHE WAS PRESSING ON THE BRAKES AS HARD AS SHE COULD UNTIL THE VEHICLE STOPPED. THE POLICE WAS CALLED AND THERE WAS A POLICE REPORT FILED. THE TOYOTA MANUFACTURER WAS CALLED AND THEY STATED THEY WILL RETURN HER CALL WITHIN TWO DAYS. HE FAILURE MILEAGE WAS 9,800. UPDATED 04/15/10. *LJ THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 05/10/*JB

AS I WAS COMING TO A RED LIGHT, I APPLIED MY BRAKES, BUT THEY WERE NOT WORKING AS USUAL- NOT STOPPING THE CAR QUICKLY. I HAD THEM ALL THE WAY TO THE FLOOR, FINALLY GOT THE CAR STOPPED, BUT THE ENGINE WAS RUNNING SO FAST AND LOUD. I PUT THE CAR IN NEUTRAL, RPMS DROPPED MOMENTARILY, WENT BACK UP. I KEPT SWITCHING BACK TO DRIVE, THEN TO NEUTRAL, TILL THE ENGINE BEGAN TO RUN NORMALLY, NOT RACING. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA RAV4. THE DRIVER WAS TRAVELING APPROXIMATELY BETWEEN 30-35 MPH, ON NORMAL ROAD CONDITIONS. THE VEHICLE WAS REAR ENDED AND ROLLED OVER THREE TIMES, AND CRASHED INTO FOUR VEHICLES. THE FRONT END OF THE VEHICLE LANDED IN AN UPWARD 90 DEGREE ANGLE POSITION. THERE WERE NO PERSONAL INJURIES. THE POLICE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2008 TOYOTA RAV-4. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKES, THE VEHICLE WOULD CONTINUE TO ACCELERATE. THE CONTACT WOULD HAVE TO USE EXTREME FORCE ON THE BRAKES IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

I WAS DRIVING UPHILL ON A SNOWY DRIVEWAY. THE VEHICLE BEGAN TO SPEED UP. I APPLIED THE BRAKES (WHICH CAUSED THE ABS TO PULSE VERY RAPIDLY), BUT THE CAR DID NOT SLOW DOWN. I SHIFTED INTO NEUTRAL AND THE ENGINE IMMEDIATELY REVVED TO A FAIRLY HIGH RPM. I TURNED OFF THE KEY AND RESTARTED THE VEHICLE WHICH NOW RAN NORMALLY. THIS RAV4 DOES NOT HAVE ANY OPTIONAL FLOOR MATS AND HAS ONLY 6000 MILES ON IT. THIS IS A 2008 RAV4 AND, AS SUCH, IS NOT INCLUDED IN THE CURRENT RECALL. *TR

APPROACHING A TRAFFIC LIGHT, APPROXIMATELY 10-15 MPH, WITH THE BRAKE APPLIED, THE ENGINE OF MY 2008 RAV4 (VIN [XXX] ) ACCELERATED FOR 3-4 SECONDS. BECAUSE MY FOOT WAS ALREADY ON THE BRAKE PEDAL, I WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL DURING THE UNINTENDED ACCELERATION. THIS HAS OCCURRED ONLY ONCE, 3 WEEKS AGO. AFTER TAKING THE RAV4 TO THE LOCAL TOYOTA DEALER, THE DEALER FOUND NO COMPUTER CODES STORED, TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE ACCELERATION CONDITION. THE VEHICLE WAS NOT COVERED BY ANY OF THE EXISTING ACCELERATION RECALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IDLE SPEED KICKED UP UNEXPECTEDLY AT A STOP LIGHT. THE ENGINE WAS CLOSE TO FULL OPERATING TEMPERATURE, ABOUT 1.5 MILES FROM HOME. THE AIR CONDITIONING WAS NOT ON. THE DEFROSTER WAS ALSO NOT ON, SO THERE WAS NO REASON FOR THE IDLE TO KICK UP. VEHICLE WAS STOPPED AT A LIGHT BEHIND ANOTHER VEHICLE AT AN INTERSECTION. IT LURCHED FORWARD, BUT WAS EASY TO HOLD BACK WITH THE BRAKE. I THEN PUT MY LEFT FOOT ON THE BRAKE AND RELEASED MY RIGHT FOOT TO BE SURE THAT BOTH BRAKE AND ACCELERATOR WERE NOT BEING PRESSED SIMULTANEOUSLY. THE HIGH IDLE CONTINUED, ABOUT 1100 RPM IN DRIVE. I THEN PUT THE VEHICLE IN NEUTRAL AND THE TACHOMETER READ 1300-1400 INITIALLY, THEN SLOWLY DROPPED TO ABOUT 1000. ONCE BACK IN DRIVE IT DROPPED TO ABOUT 800 RPM, WHICH IS NORMAL OPERATION. IT HAS NEVER DONE THIS BEFORE OR SINCE. THAT PARTICULAR INTERSECTION HAS POWER LINES AND/OR TRANSFORMERS THAT HAVE INTERFERED WITH MY AM RADIO IN OTHER VEHICLES, BUT NOT THIS ONE. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA RAV4. WHILE DRIVING 3 MPH, INTO HIS DRIVEWAY VERY SLOWLY AND AS HE APPLIED THE BRAKES HIS VEHICLE THEN ACCELERATED ON IT'S OWN WITH HIS FOOT ON THE BRAKE PEDAL. THE DRIVER STATED THAT HE TURNED THE VEHICLE OFF TO STOP THE VEHICLE. THE DRIVER HAD 1 OTHER PASSENGER IN THE VEHICLE. THE DRIVER NOTIFIED THE DEALER. THE FAILURE MILEAGE WAS 10,400 AND THE CURRENT MILEAGE WAS 10,500.

TL* THE CONTACT OWNS A 2008 TOYOTA RAV4. THE CONTACT STATED THAT WHEN TRYING TO STOP AT A STOP SIGN, THE BRAKE PEDAL WOULD NOT MOVE DOWN AS HE TRIED TO DEPRESS IT AND HE COULD NOT STEER THE VEHICLE. HE CONTINUED MOVING FORWARD UNTIL THE VEHICLE COLLIDED WITH A GUARDRAIL. THE CONTACT WAS SLIGHTLY INJURED AND A POLICE REPORT WAS TAKEN. HE CONTACTED THE DEALERSHIP AND WAS TOLD THAT NO ONE COULD INSPECT THE VEHICLE UNTIL IT WAS REPAIRED AT THE BODY SHOP. THE VEHICLE WAS AT THE BODY SHOP AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT AND FAILURE MILEAGES WERE 18,561.

I HAVE A 2008 RAV4, IT HAS BEEN ACCELERATING ON A SMALL SCALE FOR THE LAST THREE MONTHS. I TOOK IT IN TO MY DEALER AND WAS TOLD THAT MY PARTS WERE MADE IN JAPAN AND NOT NORTH AMERICA, AND THEY FOUND NOTHING. ABOUT A WEEK LATER MY HUSBAND, DAUGHTER-IN-LAW AND GRANDDAUGHTER WERE HEADED TO A HOCKEY GAME. I WAS DRIVING, WE WERE COMING UP ON A RED LIGHT WHEN I STARTED TO APPLY THE BRAKES, AT THE SAME TIME THE VEHICLE STARTED TO ACCELERATE. THIS WAS MUCH MORE THAN HAD HAPPENED BEFORE. I STOOD ON THE BRAKE AND FLEW THROUGH THE REDLIGHT, I SCREAMED FOR MY HUSBAND TO PUT IT IN NEUTRAL, HE HAD TROUBLE DOING SO. I THOUGHT WE WERE ALL DEAD. THE PERSON THAT HAD THE GREEN LIGHT MUST HAVE SEEN WE WERE HAVING A PROBLEM, AS HE STOPPED TO LET US RACE THROUGH. IT SLOWED AFTER A BIT, AND WENT BACK TO NORMAL. WHEN WE WERE ACCELERATING I NOTICED THE RPMS TO BE OVER 3, I COULDN'T WATCH IT THAT CLOSELY FOR FEAR I WOULD COMPLETELY LOSE CONTROL OF THE VEHICLE. WE RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THAT WE WOULD HAVE TO CALL CALIFORNIA AND PUT IN A COMPLAINT. WE DID THAT AND WERE GIVEN A CASE NUMBER. AFTER FOUR DAYS OF NO RETURN CALL WE CALLED THE DEALER AND ASKED FOR AN UPDATE AS TO WHAT WOULD GO ON NOW. THEY SAID THAT SOMEONE WOULD HAVE TO COME AND INSPECT THE VEHICLE, I ASKED IF WE COULD HAVE A LOANER AND I WAS TOLD NOT UNTIL TOYOTA DECIDES THERE IS A PROBLEM. MY CAR HAS BEEN IN THE DEALERS HANDS FOR A WEEK TODAY AND WE HAVE NO CAR. ALTHOUGH TOYOTA REPS HAVE BEEN PLEASANT, WE DON'T FEEL THAT THEY REALLY KNOW WHAT IS GOING ON. WE HAVE BEEN TOLD THAT IT WILL BE INSPECTED TOMORROW. WE WILL WAIT FOR THE CALL, BUT WILL NOT RECEIVE THE CAR UNTIL IT IS FIXED AND THERE IS A GUARANTEE THAT IT WON'T DO IT AGAIN. I WILL NOT KILL MYSELF OR ANYONE ELSE BECAUSE OF THIS ISSUE. *TR

I AM THE OWNER OF A 2008 RAV4. I WAS TRAVELING WITH CRUISE CONTROL AT 50 MPH AS I APPROACHED A DOWN GRADE TOWARD A TRAFFIC LIGHT I MANUALLY TOOK THE CAR OUT OF CRUISE CONTROL EXPECTING TO SLOW SOME. I REALIZED THAT I NEEDED TO SLOW MORE AND APPLIED THE BRAKE PEDAL. HOWEVER, I COULD FEEL THE CAR FIGHTING THE BRAKES. I PUT THE CAR INTO NEUTRAL AND WAS ABLE TO STOP FOR THE LIGHTS. WHEN I DID THIS THE ENGINE WAS RACING WHILE STOPPED. WHEN THE LIGHT CHANGED I PUT THE RACING ENGINE INTO DRIVE. I JERKED FORWARD AND HAS BEEN OK SINCE. I REPORTED THIS TO THE DEALER. I WAS TOLD THAT ANOTHER OWNER OF THE SAME YEAR AND MODEL REPORTED A SIMILAR EVENT THAT DAY. THIS IS DIFFERENT THAN THE RUNAWAY CARS REPORTED IN THE NEWS, AS THE CAR DID NOT ACCELERATE TO MAX SPEED. TOYOTA SEEMS NOT TO BE RESPONDING TO CARS MADE BEFORE 2009. I THINK THIS IS A COMPUTER PROBLEM WHERE THE CRUISE CONTROL DID NOT TURN OFF AND THE STEPPING ON THE BRAKES DID NOT TAKE IT OUT OF CRUISE CONTROL EITHER. ON FEB 19 I REPORTED THIS TO THE TOYOTA DEALER AND WAS TOLD THAT ANOTHER PERSON HAD REPORTED THIS SAME TYPE OF THING THAT SAME DAY. THEY LOOK FOR ERROR CODES BUT FOUND NONE. *TR

PROBLEM WITH MY 2008 TOYOTA RAV-4. THE AIR BAG SENSOR LIGHT COMES ON RANDOMLY WHILE DRIVING AND AFTER STARTING THE CAR AND STAYS ON. OWNERS MANUAL SAYS TO TAKE TO DEALER IMMEDIATELY. I WAS TOLD BY ONE TOYOTA DEALERSHIP THAT THIS MEANS THE AIR BAG IS DISABLED, BUT NO LOCAL DEALER WILL BE ABLE TO GET ME IN RIGHT AWAY. IF THIS IS AS POTENTIALLY SERIOUS AS IT SOUNDS, I WISH THEY WOULD TAKE IT MORE SERIOUSLY. I TOOK FIRST AVAILABLE APPT, BUT IT SEEMS LIKE THIS IS A COMMON PROBLEM, LOOKING AT RAV-4 FORUMS. *TR

ON FEB. 13TH 2010 I EXPERIENCED A NEAR ACCIDENT DUE TO AN UNINTENDED SUDDEN ACCELERATION ON A 2008 TOYOTA RAV4. I INITIALLY RELEASED BRAKE AND HIT IT AGAIN AND VEHICLE STOPPED JUST SHORT OF A TOLL BOOTH BARRICADE. I LATER INVESTIGATED AND UPON RELATED SEARCH ON INTERNET CAME ACROSS THE SUDDEN UNINTENDED ACCELERATION PROBLEM. IN MY CASE I WAS PAYING A TOLL WHEN CAR ACCELERATED, I BELIEVE I HIT THE ACCELERATOR PEDAL AND BRAKE AT SAME TIME. I AM VERY CONCERNED THAT THE NHTSA HAS NOT MANDATED A BRAKE OVERRIDE FOR ALL SMALL VEHICLES WHERE PEDAL ERROR CAN EASILY OCCUR. I BELIEVE THE MAJORITY OF SUA INCIDENTS I HAVE LOOKED AT THAT SERIOUS (SUDDEN), THAT PEDAL ERROR IS BEING UNDER REPORTED AS MOST DRIVERS DENY IT. I AM NOT. BUT IS SERIOUS HUMAN FACTORS ISSUE IN ALL SMALL CARS DRIVEN BY LARGE AMERICANS. *TR

CONTINUOUS BRAKE AND ACCELERATION PROBLEMS ON MY 2008 RAV4 THAT IS NOT BEING ADDRESSED. I'VE HAD SEVERAL NEAR MISSES AND I'M AFRAID TO DRIVE PASSENGERS IN MY VEHICLE. *TR

STEERING COLUMN CLUNKING SOUND WHEN EVER YOU TURN THE STEERING WHEEL LEFT OR RIGHT OR GOING AT SPEEDS OF 25-35 AND 55-70. THE NOISE WAS NARROWED DOWN TO THE STEERING COLUMN ASSEMBLY. *TR

WAS PARKING THE CAR IN A SMALL CONGESTED COMMERCIAL PARKING AREA. I TURNED A CORNER AND SAW A SPACE, BUT HAD TO BACK UP TO PULL IN STRAIGHT. AS I PROCEEDED VERY SLOWLY, I WAS ONLY A FEW FEET FROM THE PARKED CAR FACING MY CAR. SUDDENLY, AS I WAS ABOUT TO STOP MY CAR, THE ENGINE RACED AND MY CAR JUMPED FORWARD INTO THE FRONT OF THE OTHER CAR. AS I WAS ONLY A VERY SHORT DISTANCE FROM THE CAR, MY CAR DID NOT HAVE TIME TO ACCELERATE TO ANY GREAT SPEED.

I AM REPORTING AND ACCELERATION PROBLEM IN MY 2008 TOYOTA RAV4. THE PROBLEM OCCURS RANDOMLY AS I AM APPROACHING AND SLOWING DOWN FOR A STOP SIGN OR A TRAFFIC LIGHT. THERE IS A SLIGHT SURGE IN THE CAR, EVEN THOUGH MY FOOT IS ON THE BREAK AS I AM SLOWING DOWN. I ESTIMATE THIS PROBLEM HAS OCCURRED AROUND 10 TIMES IN THE 19,000 MILES THAT I HAVE OWNED THE RAV4. I CANNOT DUPLICATE OR REPLICATE THE SURGE AT WILL, AS I SAID IT OCCURS RANDOMLY. THE EVENTS OF THE LAST MONTHS WITH TOYOTAS HAS PROMPTED ME TO REPORT THIS SITUATION.

WHILE DRIVING INTO MY GARAGE WITH FOOT ON THE BRAKE THE RAV4 STARTED RACING VERY BADLY, AT THAT POINT I SHUT OFF THE ENGINE. I STARTED THE ENGINE AGAIN AND THE CAR ACTED NORMAL. WE TOOK THE CAR TO THE TOYOTA DEALER, THEY CLAIM THAT MY CAR IS NOT ON THE RECALL LIST, AND THAT THEY CAN NOT DUPLICATE THE PROBLEM. AT THIS POINT I AM TERRIBLY AFRAID TO DRIVE THE CAR. WHAT CAN I DO? *TR

ACCELERATION INCIDENT PARKING. DRIVING INTO A PARKING SPACE IN CHELSEA MI, DOING A LITTLE UNDER 5 MPH THE CAR SUDDENLY SURGED FORWARD. I APPLIED THE BRAKE EVEN HARDER AND THE ABS ENGAGED. FORTUNATELY I MISSED THE BMW PARKED IN FRONT. BEEN DRIVING THIS CAR FOR 19 MONTHS AND NOTHING LIKE IT OCCURRED BEFORE. TOYOTA DEALERSHIP I HAD JUST BEEN TO FOR A LUBE CHANGE SAID THAT MY MODEL WAS NOT PART OF THE RECALL BUT TO BRING IT IN IF IT RECURRED. *TR

DATED: MARCH 10, 2010 I OWN A 2008 RAV 4WD. ON THREE SEPARATE OCCASIONS WHEN DRIVING THE CAR ENGINE BEGAN TO ACCELERATE BADLY, WE TOOK THE CAR FOR SERVICE TO THE INTERSTATE TOYOTA, IN MONSEY, NY ON TWO SEPARATE OCCASIONS, FIRST ON FEBRUARY 17TH AND THEN ON FEBRUARY 23RD, 2010. INTERSTATE TOYOTA CLAIMS THAT THEY CAN NOT DUPLICATE THE PROBLEM, THEREFORE THEY DO NOT KNOW HOW TO FIX OUR RACING SITUATION. THE DEALER INFORMED US THAT THEY OBTAINED A CASE NUMBER FOR US AND THAT WE SHOULD CONTACT THE MANUFACTURER AT 1 800 331 4331. OUR COMPLAINT IS THAT IN AS MUCH AS WE CALLED THE MANUFACTURER WE COULD NOT GET THRU TO ANY ONE. THE DEALER WILL NOT MAKE ANY REPAIRS UNLESS THEY ARE ORDERED BY THE MANUFACTURER. WHAT SHOULD WE DO? IN ANTICIPATION FOR YOUR ASSISTANCE, WE THANK YOU. *TR

ON FRIDAY, JANUARY 29TH, 2010, MY WIFE WAS DRIVING OUR 2008 TOYOTA RAV 4 WHEN THE BRAKES WERE INEFFECTIVE AT SLOWING THE VEHICLE AS SHE APPROACHED A STOP LIGHT. ALTHOUGH SHE STOOD ON THE BRAKES SHE LEFT NO SKID MARKS BEFORE STOPPING IN THE INTERSECTION AS SHE COLLIDED WITH A VEHICLE WHO HAD THE RIGHT OF WAY. THE CAR HAD SLOWED SUFFICIENTLY THAT THERE WAS NO RELEASE OF THE AIR BAGS. SHE HAS OPERATED A CAR FOR 40 YEARS WITH OUT A MOVING VIOLATION, THE WEATHER WAS BRIGHT AND SUNNY AND THE ROADS WERE CLEAR AND DRY. IT WAS A FAMILIAR INTERSECTION AND SHE HAD STOPPED AT THE LIGHT ONE BLOCK AWAY. EARLIER IN THE DAY SHE HAD PRACTICED PUTTING THE CAR IN NEUTRAL, BUT IT WAS NOT SUFFICIENT TO HELP HER IN THIS SITUATION. *TR

DANGEROUS TORQUE STEER ON 2008 TOYOTA RAV4 4X4. HAS BEEN AN ISSUE SINCE VEHICLE WAS NEW. DEALER TWICE HAS TOLD ME IT IS NORMAL FOR THIS VEHICLE AND THE SIENNA IS EVEN WORSE. YOU CAN LOSE CONTROL OF VEHICLE WHILE ACCELERATING TO PASS. *TR