2017 Toyota RAV4 Complaint Log

SRS AIRBAG MALFUNCTION

REVERSE LIGHTS ARE 2'X2' TRIANGLE LIGHTS AT THE BOTTOM OF CAR. MOST REVERSE LIGHTS ARE TOWARDS MIDDLE OF PANEL WITH THE BRAKE LIGHTS. NOT VISIBLE TO SOMEONE ELSE POSSIBLE REVERSING AT SAME TIME AND CAN'T SEE BOTTOM OF MY CAR. 2014 MODEL HAD THEM IN MIDDLE. NOT SURE OF 2016 OR 2016 BUT MY 17 AND CURRENT 2018 HAS REVERSE LIGHTS AT BOTTOM. SAFETY ISSUE IF PEOPLE CAN'T NOTICE YOUR REVERSE LIGHTS.

WHILE DRIVING ON A MAJOR HIGHWAY AT 65 MPH. THE ENGINE SHUT OFF AND ALL SCREENS AND GAUGES SHUT OFF FOR ABOUT 3 TO 5 SECONDS THEN THE CAR RESTARTED ON ITS OWN AND BEGAN TO ACCELERATE QUICKLY SO I HAD TO USE THE BRAKES TO SLOW THE CAR DOWN. THIS EVENT HAPPENED THREE TIMES THAT DAY ALL ON THE HIGHWAY AND WITH THE CRUISE CONTROL ON.I CALLED THE TOYOTA DEALER TO HAVE THE CAR CHECKED OUT THE CAR WAS CHECKED OUT NO ISSUES FOUND. A FEW WEEKS LATER I GOT THE OIL CHANGED AT THE DEALER AND AFTER I LEFT THE DEALERSHIP THE ROADS WERE ICY SO I WAS DRIVING AROUND 25 MPH WHEN THE ENGINE STOPPED RUNNING AND THE DASH WENT OUT FOR ABOUT 3 TO 5 SECONDS AND THEN THE CAR STARTED RUNNING AGAIN THIS HAPPENED AGAIN A FEW MINUTES LATER THE CRUISE CONTROL WAS NOT ON AT THIS TIME. I CALLED THE DEALER AND AN APPOINTMENT WAS MADE TO CHECK THE CAR AGAIN I ALSO OPENED A CLAIM WITH TOYOTA FOR THIS ISSUE. THE CAR WAS EVALUATED AGAIN STILL NO ISSUE COULD BE FOUND. THE RESPONSE FROM TOYOTA WAS NO ISSUE WAS FOUND WITH THE CAR AND NO FURTHER ACTION WOULD BE TAKEN BY TOYOTA BECAUSE NOTHING WAS FOUND ON THE DATA RECORDER. THIS CAR IS ON A TOYOTA LEASE AND I DO NOT FEEL COMFORTABLE DRIVING IT AND I WILL NOT LET MY WIFE DRIVE THIS CAR MY FEELING IS THAT SOMEONE COULD GET HURT OR WORSE AND I DO NOT WANT TO SEE THAT HAPPEN. I HAVE READ THAT OTHER RAVS ARE HAVING THE SAME ISSUE.

AIR PRESSURE SEEMS WRONG AND THE CAR SHAKES SOMETIMES WHILE DRIVING. I HIT POTHOLES ALL OVER THIS TOWN BUT IT CAN'T BE HELPED.

I HAD THE DEALER CHECK ON A PROBLEM I WAS HAVING. THE STATED "IF CUSTOMER IS A TWO FOOTED RIVER OR THE BRAKE PEDAL IS TOUCHED ALONG WITH THE GAS PEDAL THE ACCELERATOR IS OVER RIDDEN IN THE COMPUTER CAUSING VEHICLE NOT TO ACCELERATE". THIS HAS HAPPENED MANY TIME WITH MY VEHICLE RESULTING IN COMPLETE LOSS OF POWER. . USUALLY WHEN FROM A STOP INTO TRAFFIC. POTENTIAL PROBLEM OF NO POWER WHEN CROSS TRAFFIC IS COMING OR WHEN ENTERING FREEWAY. WAS NEVER TOLD ABOUT THIS WHEN THE CAR WAS PURCHASED.

I STARTED IT AND NOTICED IMMEDIATELY SOMETHING WAS WRONG. VEHICLE STARTED MOVING AND I TRIED TO APPLY BRAKE. BRAKE WAS HARD INITIALLY AND VEHICLE CONTINUED MOVING. THEN I WAS ABLE TO DEPRESS THE BRAKE PEDAL ALL THE WAY BUT IT KEPT MOVING. WITH MY DAUGHTER IN THE CAR I GOT PANIC. I SWITCHED TO P AND VEHICLE KEPT GOING, THOUGH SLOWLY ON THE STREET. THEN I TURNED POWER OFF AND REMOVED THE KEY. AT THIS POINT ALL DASH BOARDS LIGHTS WERE ON AND IT WAS MAKING A LOUD, WIRED NOISE. IT LASTED SEVERAL SECONDS AND VEHICLE KEPT MOVING DURING THIS TIME. FINALLY IT CAME TO A STOP IN THE MIDDLE OF THE STREET. THE VEHICLE HAS ONLY 4200 MILES. THE SCARY THING IS, BRAKE FAILED FOR NO REASON AND ALL DASH BOARD LIGHTS WERE ON EVEN AFTER THE KEY WAS REMOVED.

THIS IS A POTENTIAL ACCIDENT THE SEALS THAT ARE BUILT INTO THE DOOR WINDOW GUIDES ARE NOT EFFECTIVE. WHEN THE OUTSIDE WINDOWS ARE FOGGY OR WET, THE BUILT-IN SQUEEGEE DOES NOT WIPE OFF THE WINDOW AS THEY HAVE IN EVERY OTHER CAR. THIS CREATES A HAZARD AS YOU CANNOT SEE TO CHANGE LANES OR BACK OUT OF THE DRIVEWAY. I REPORTED THIS TO THE LOCAL TOYOTA DEALER AND THE REFUSED TO CORRECT THIS THANK YOU

TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, TOXIC FUMES EMITTED FROM THE HEATER ON THE PASSENGER SIDE OF THE VEHICLE. KOONS ARLINGTON TOYOTA IN ARLINGTON, VIRGINIA WAS MADE AWARE OF THE FAILURE AND ACKNOWLEDGED THE PRESENCE OF THE FUMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS NOT AVAILABLE.

2017 RAV4 HYBRID XLE - 4300 MILES HELLO, EXPERIENCE A PROBLEM LAST WEEK DRIVING ON THE HIGHWAY. WHILE DRIVING 75 MPH, I TOOK MY FOOT OFF GAS PEDAL TO COAST, THE "EV" LIGHT CAME ON FOR ABOUT "1/2 - 1" SECOND AND THEN WENT OFF. IF I HAPPENED TO PRESS THE GAS PEDAL AT THE TIME THE LIGHT WAS ON AT ABOUT 65-70 MPH, I EXPERIENCED A SHAKING, VIBRATION, AND A FEELING THAT I RAN OVER SOMETHING FOR ABOUT A 1/2 SECOND TIMEFRAME. IT WAS VERY NOTICEABLE AND TROUBLING. IF I WAITED THE SECOND FOR THE LIGHT TO GO OFF WHILE COASTING, THEN NO PROBLEMS. I TOOK IT TO MY DEALER AND THEY COULD NOT RECREATE, NO COMPUTER CODES, AND INDICATED THAT THIS IS NORMAL SINCE THE ELECTRIC AND GAS IS "OUT OF SYNC" AT THE HIGH SPEED. THIS WAS CERTAINLY NOT NORMAL TO ME. MY THOUGHT IS THAT THE EV LIGHT SHOULD NEVER HAD COME ON (EVEN FOR A 1/2 SECOND) AT THE HIGH SPEEDS AND THERE IS A PROBLEM SOMEWHERE.

2017 TOYOTA RAV 4 HAS LANE DEPARTURE WARNING, AUDIBLE SOUND. IT IS TO MUTED TO HEAR, EVEN IF THE RADIO IS OFF. SECOND RAV 4. MY 2015 RAV4 LANE DEPARTURE WAS LOUD. TOYOTA STATES THAT THEY CAN'T INCREASE THE VOLUME. THIS TO ME, IS A SAFETY DEFECT THAT NEEDS TO BE CORRECTED. NO RECOURSE WAS OFFERED BY TOYOTA ON MY LEASED VEHICLE. BOTTOM LINE, IF I ACCIDENTALLY CROSS OVER A WHITE LINE I GET A LOW ALMOST MUTED SOUND, WHICH IF I HAVE THE RADIO ON I CAN NOT HEAR. TOYOTA NEEDS TO GO BACK TO THE TECHNOLOGY THAT THEY USED FOR THIS ON THE 2015 MODEL, TO MAKE IT ACTUALLY WORK!

I GOT THIS CAR BRAND NEW. WITHIN THE 17,000 MILES I HAVE PUT ON IT, IT HAS HAD TO HAVE THE SAME {ONLY ONE BRAKE) BRAKE REPLACED THREE SEPARATE TIMES. THE OTHER 3 BRAKES ARE LIKE NEW. ALSO, JUST LAST WEEK, ON THE HIGHWAY, WITH THE NEWEST BRAKE REPLACEMENT RECENTLY COMPLETED, THE ENTIRE BRAKE SYSTEM FAILED TO WORK, AND WHEN I DEPRESSED THE BRAKES, THEY DID DEPRESS, BUT I COULD NOT SLOW DOWN. THIS WAS TERRIFYING, AND ON THE FREEWAY, IT COULD HAVE COST ME MY LIFE. I HAVE BEEN ADVISED THAT THIS IS A MANUFACTURING MALFUNCTION, AND NO AMOUNT OF BRAKE REPLACEMENT WILL FIX THE PROBLEM. I HAVE BEEN ADVISED TO DEMAND A NEW VEHICLE THAT IS SAFE.

THE CAR SUDDENLY SHOWED A YELLOW WARNING ALERT THAT THE VEHICLE AIRBAG IS NOT FUNCTIONING AND LOOK FOR THE NEAREST DEALER. WE WENT TO THE DEALER AND ON THE CUTOMER STATEMENT OF PROBLEM TOYOTA PUT MALFUNCTION ILLUMINATED PASSENGER SEATBUCKLE SWITH CORRECTION TAKEN WAS ORDER SEAT BELT BUCKLE FRONT SEAT

TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS

ROAD VISIBILITY AT NIGHT USING LOW BEAM HEADLIGHTS. WHEN LOW BEAMS ARE USED AT NIGHT THERE IS A DEFINE DARK PORTION OF THE WINDSHIELD ABOUT CENTER (HORIZONALLY) THE AREA BELOW THE LINE IS LIT BUT THE AREA ABOVE IS COMPLETELY BLACK. THE DISTANCE YOU CAN SEE IS LESS THAN 300 FT AND REDUCES DOWN TO 50 75 FT WHEN GOING DOWN HILL. EVERY THING ABOVE THE LIT LINE IS COMPLETELY BLACK. THE LIGHTING SYSTEM IS HALOGEN AND IS COMPLETELY UNSAFE TO DRIVE AT NIGHT WITHOUT USING THE HIGH BEAMS..DEALERS HAVE REFUSED TO ADDRESS PROBLEM WITH OTHER OWNERS.

OUTPUT FROM THE LOW BEAM HEADLIGHTS IS TERRIBLE. LOW BEAMS ARE SO DIM THAT IT'S OFTEN TIMES HARD TO SEE AT NIGHT, MAKING IT HARD TO SEE PEDESTRIANS AND ANIMALS. THIS IS UNSAFE I BELIEVE. TOYOTA SHOULD REPLACE THE BULBS JUST LIKE GMC DID HTTP://WWW.GMCPROBLEMS.COM/TRENDS/TERRIBLE-HEADLIGHTS/ IT IS VERY HARD TO SEE LATERALLY AT NIGHT WITH JUST THE LOW BEAMS ON.

THE SUNROOF EXPLODES / SHATTERS FOR NO APPARENT REASON. DRIVING DOWN THE INTERSTATE AT ABOUT 70 MPH, NO OTHER CARS ANYWHERE CLOSE TO ME IN A WOODED AREA AND THE SUNROOF SHATTERED. I GOT OUT AND LOOKED AT IT AND THERE WAS NO DAMAGE ANYWHERE NEAR THE SUNROOF, NO CHIPS, SCRATCHES, JUST A SHATTERED SUNROOF. YOU WOULD THINK THAT IT MIGHT HAVE BEEN A ROCK THROWN UP FROM A CAR IN FRONT OF ME, BUT AS I STATED, THERE WERE NO OTHER DRIVERS EVEN REMOTELY CLOSE TO ME ON THE INTERSTATE.

NEW VEHICLE HAD LESS THAN 2,000 MILES ON IT. WHEN DRIVING IN THE MIDDLE LANE ON THE INTERSTATE AT 75 MILES PER HOUR, THE PASSENGER SIDE FRONT TIRE SIDEWALL BLEW OUT. CONTINENTAL CROSSCONTACT LX 225/65R17 I NEITHER SAW OR FELT ANYTHING THAT COULD HAVE CAUSED THIS.

CRACKING DISC AFTER DRIVING ON HEAVY TRAFFIC TERRIBLE NOISE ON DISC. I TOOK THE CAR TO THE DEALER BUT THEY TOLD ME THEY CAN'T MAKE ANY CHANGES BECAUSE THE DISC IS OKAY AND THE DISC IS CRYSTALLIZED AND THEY DIDN'T DO ANYTHING.

THIS WINDSHIELD IS CALLED THE WINDSHIELD OF DEATH ONLINE!THE HEADLIGHTS OF THE ARC ONLY LIGHT UP PART OF THE WINDSHIELD. AS YOU CAN SEE FROM THE REFLECTION, THE TOP HALF OF THE WINDSHIELD IS BLACK. IT IS ALARNMING. THE NIGHTS WERE RAISED A SLIGHT AMOUNT BY THE DEALER BUT VISIBILITY IS STILL NOT UP TO PAR-- GOING AROUND CORNERS IS DANGEROUS. IT SEEMS TAT THE HALOGEN BULBS DO NOT GIVE ENOUGH LIGHT.

ON THE EVENING OF SEPTEMBER 6TH, 2017, MY 88-YEAR-OLD FATHER, DIED OF ACCIDENTAL CARBON MONOXIDE POISONING. HIS DEATH RESULTED FROM HIS NEW TOYOTA RAV4 KEYLESS CAR NOT TURNING OFF, ULTIMATELY FLOODING HIS APARTMENT WITH THE DEADLY GAS. HE WAS FOUND IN HIS BED, DEAD, ON SEPTEMBER 7TH, AROUND 10:25 A.M. HIS TWO CATS HAD ALSO EXPIRED. THE TOYOTA RAV4 WAS STILL RUNNING ' 14 HOURS FOLLOWING HIS RETURN HOME FROM A FAMILY DINNER. THE CARBON MONOXIDE READING INSIDE HIS CAR WAS 330. THE RESIDENCE REGISTERED AT 53. MORE THAN TWO HOURS AFTER DISCOVERING MY FATHER'S BODY, THE CARBON MONOXIDE LEVELS IN THE HOUSE WERE STILL 30. THIS AFTER DOORS AND WINDOWS WERE OPENED AND A LARGE FAN PROVIDED BY THE FIRE DEPARTMENT WAS USED TO PUSH THE AIR THRU THE RESIDENCE. THE CARBON MONOXIDE TRAVELED TO THE NEIGHBOR'S ADJOINING GARAGE AND THRU HER APARTMENT WALLS. MORE THAN ONE HOUR AFTER MY FATHER WAS DISCOVERED, THE NEIGHBOR'S APARTMENT CARBON MONOXIDE LEVELS WERE STILL 40 ' REQUIRING A HOSPITAL VISIT. THE DETECTIVE ON THE SCENE FOUND THE TOYOTA KEY FOB ON THE DINING TABLE ' JUST YARDS FROM THE ATTACHED GARAGE WHERE THE CAR WAS PARKED. THE CAR WAS LEASED IN JULY OF 2017. IT WAS DELIVERED IN MID-AUGUST 2017, BY TOYOTA DEALER. AT NO TIME DURING THE SALE OR UPON DELIVERY, WAS IT IMPRESSED UPON MY FATHER THAT THE KEYLESS CARS PRESENTED A CARBON MONOXIDE SAFETY CONCERN. AT NO TIME WAS MY FATHER OFFERED AN OPTION FOR A 'KEYED' CAR. THERE WERE NO WARNING SYSTEMS ON THE CAR TO SUGGEST THE ENGINE WAS STILL RUNNING. IT SEEMS INCOMPREHENSIBLE THAT TOYOTA HAS FAILED TO ADDRESS THIS PROBLEM WITH ADDITIONAL WARNING DEVICES FOR DRIVERS, AUTOMATIC SHUT-OFF AFTER A SET TIME, OR AT THE VERY LEAST, BE REQUIRED TO EMPLOY A POLICY THAT SUGGESTS A KEY IGNITION WOULD BE MORE APPROPRIATE FOR SENIOR DRIVERS. FYI: LOCAL POLICE/EMT RESPONDED TO THE SCENE. A REPORT WAS FILED. *TT *TR

THE LANE DEPARTURE WARNING TONE CANNOT BE HEARD WHEN DRIVING THE VEHICLE. THERE IS NO WAY TO INCREASE THE VOLUME OF THE WARNING TONE AS THE CONSUMER. TOYOTA KNOWS THIS IS A PROBLEM (SEE PG 258 OF OWNER'S MANUAL) BUT REFUSES TO FIX. THIS IS A RISK TO PERSONAL SAFETY.

I PURCHASED A NEW 2017 TOYOTA RAV4 IN APRIL AND THIS INCIDENT HAPPENED IN AUGUST. WHILE DRIVING ON I15, I HEARD A LOUD EXPLOSION LIKE A TIRE BLOWOUT FOLLOWED BY SOUNDS OF BREAKING GLASS AND THEN WIND. MY SUNROOF HAD "EXPLODED". I PULLED OFF THE ROAD AND EXAMINED THE ROOF. THERE WAS NO INDICATION ANYTHING HAD STRUCK THE GLASS OR MY VEHICLE. THE INSIDE "VISOR" WAS CLOSED AT THE TIME AS WAS THE SUNROOF. I HAD NOT PASSED UNDER ANY OVERPASS OR OTHER OVERHEAD STRUCTURE I TOOK THE VEHICLE TO THE NEAREST DEALER AND THEY REPORTED THE INCIDENT TO TOYOTA. TOYOTA DENIED THE "WARRANTY" SINCE I COULD NOT "PROVE" THE GLASS HAD NOT BEEN STRUCK! THE DEALER REPLACED THE GLASS AT NO COST "ONE TIME WARRANTY". I AM CONCERNED THIS PROBLEM WILL REOCCUR SINCE THERE WAS NO CAUSE DETERMINED. PHOTOS ATTACHED

AFTER SITTING AT A RED LIGHT ON A CITY STREET, I MADE A LEFT TURN. WHILE TURNING THE DRIVER'S DOOR POPPED OPEN (IT MADE A POPPING SOUND). IT WAS AJAR, NOT FULLY OPEN. I WAS ABLE TO CLOSE IT BACK WHILE CONTINUING TO DRIVE.

WE RECENTLY PURCHASED A 2017 TOYOTA RAV4 LE. THE FIRST TIME WE DROVE THIS VEHICLE AT NIGHT WE WERE SHOCKED THAT, WHEN USING LOW OR HIGH BEAMS, A DARK AREA APPEARED ACROSS THE ENTIRE WINDSHIELD OBSTRUCTING OUR VISION. IT IS IMPOSSIBLE TO DRIVE AT NIGHT AND FEEL SAFE. WHEN YOU GO UP AND DOWN SMALL HILLS, THE DARKNESS MOVES UP AND DOWN AS WELL, AND IS VERY ANNOYING. WE CONTACTED THE DEALER AND THEY SAID THIS WAS THE WAY THE CAR WAS MADE. THEY WOULD DO NOTHING AND,IN FACT, TOLD US THAT THEY DIDN'T OWN THE CAR ANYMORE AND THAT WE SHOULD COMPLAIN TO TOYOTA; THAT IF ENOUGH PEOPLE COMPLAINED PERHAPS THEY WOULD HAVE A RECALL. FRANKLY, WE ARE AFRAID TO DRIVE THIS VEHICLE AT NIGHT.

PURCHASED MY NEW RAV4 ON 12/2017. ON 8/13/2017 I WAS AT A DRIVE THROUGH AND STOPPED AT THE END OF THE LINE AND THE SERVICE BRAKE WHEN I PRESSED THE PEDDLE THE BRAKE WAS FIRM AND STOPPED CORRECTLY. THE LINE MOVED AND I LIFTED MY FOOT OFF OF THE SERVICE BRAKE AND THE LINE STOPPED AND I APPLIED THE SERVICE BRAKE PEDDLE AND HAD TO PRESS THE PEDDLE FURTHER THAN I PRESSED THE PEDDLE THE FIRST TIME I STOPPED IN THE LINE. WHILE STOPPED IN THE LINE THE SECOND TIME THE RAV4 STARTED TO ROLL FORWARD AND I HAD TO PRESS THE SERVICE BRAKE EVEN FURTHER TO GET THE RAV4 STOP. THE LINE MOVED FORWARD AND I LIFTED MY FOOT OFF OF THE SERVICE BRAKE PEDDLE AND THE LINE STOPPED AND WHEN I PRESSED THE SERVICE BRAKE PEDDLE THE SERVICE BRAKE PEDDLE WENT TO THE FLOOR AND DID NOT SLOW UNTIL I STRUCK THE VEHICLE IN FRONT OF ME. AFTER THE ACCIDENT MY SERVICE BRAKE PEDDLE WAS VERY SPONGY AND SLOW TO RESPOND WHEN PRESSING THE SERVICE BRAKE PEDDLE. I TOOK MY RAV4 ON 8/14/2017 TO LOCAL DEALERSHIP TO HAVE MY SERVICE BRAKES CHECKED. WHEN I TOOK THE RAV4 IN I DID NOT HAVE ANY PAPER WORK TO SIGN. THE AFTERNOON THE SERVICE ADVISOR SAID MY RAV4 WAS READY. WHEN I WENT TO GET MY RAV4 THE SERVICE ADVISOR SAID NO CODES AND DID NOT GIVE ME ANY PAPER WORK AND I DID NOT SIGN ANY PAPER WORK. WHEN I GOT IN TO DRIVE THE RAV4 AWAY MY SERVICE BRAKE PEDDLE WAS FIRM NOT SPONGY AND RESPONDED QUICKLY AS VERY LITTLE MOVEMENT TO PRESS THE SERVICE BRAKE PEDDLE TO STOP THE RAV4. MY SERVICE ON THE TOYOTA WEB SITE SERVICE HAS NEVER REPORTED THE SERVICE EVEN TODAY. I CALLED THE TOYOTA AND TOLD THEM OF THIS SITUATION AND THE TOYOTA REPRESENTATIVE TOLD ME TO BRING MY RAV4 BACK TO THE DEALERSHIP ON 8/24/2017 AND HE WOULD DOWNLOAD THE EVENT RECORDER AND DID ON 8/31/2017. NO ISSUES WAS REPORTED ON THE EVENT RECORDER. LETTER SHOWED NO REFERENCE THAT I HAD MY SERVICE BRAKES CHECKED ON 8/14/2017. SERVICE BRAKE IS SPONGY WHILE STOPPED NOW.

TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD DARKENED AND MADE IT DIFFICULT TO SEE THE ROAD. THE CONTACT CHECKED THE OWNERS MANUAL AND FOUND THAT THE VEHICLE WAS EQUIPPED WITH SAFETY SENSE, WHICH DARKENED THE WINDSHIELD AT NIGHT TO PROTECT THE DRIVER FROM THE GLARE OF ONCOMING HEADLIGHTS. THE MANUFACTURER AND DEALER WERE CONTACTED (PIERCEY TOYOTA IN MILPITIS, CA) WHERE THE SALES MANAGER STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT WAS UNABLE TO GET ASSISTANCE. THE FAILURE MILEAGE WAS 350.

BREAKS FAILED WHEN BACKING OUT OF PARKING SPACE AND FAILED IMMEDIATELY AGAIN WHEN TRYING TO PULL BACK INTO PARKING SPACE AFTER CAR HIT A CAR AND THEN HIT A CART CORRAL PUSHING THAT INTO ANOTHER CAR. AS A RESULT 3 CARS INCLUDING OURS WERE DAMAGED.

HEADLIGHTS ON LOW BEAM, FORM A LINE ACROSS THE WINDSHIELD. UNABLE TO SEE THE ROAD AHEAD UNLESS HIGH BEAMS ARE ACTIVATED. YOU CANNOT SEE STOP OR STREET SIGNS. UNLESS YOU KNOW THERE IS A STOP SIGN OR ROAD ENTRANCE YOU CANNOT SEE THEM WHEN USING THE LOW BEAMS. 2 OTHER PEOPLE HAVE DRIVEN MY VEHICLE AND COMPLAINED ABOUT NOT BEING ABLE TO SEE THE ROAD AHEAD. VERY DANGEROUS. I AM NOW LEERY OF DRIVING THIS VEHICLE AT NIGHT.

WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?

PURCHASED CAR FROM ST. CHARLES TOYOTA IL ON JULY4, 2017 VIN [XXX]. PURCHASED AND PICKED UP 2017 RAV4 LE FROM THEM ON JULY4TH (BETWEEN 11AM - 3PM). DROVE CAR FROM ST. CHARLES TO PEORIA IL. TODAY ON JULY6 RAV4 HAS 194 MILES. LATER CAME TO KNOW THAT THEIR SERVICE DEPT. WAS ACTUALLY CLOSED ON JULY 4TH. IDENTIFIED THREE PROBLEMS. WHILE DRIVING, ENGINE TEMPERATURE GAUGE SWAYED LITTLE RIGHT FROM MIDDLE POSITION. WAS CURIOUS AND CHECKED DIPSTICK TODAY ON JULY6 AND FOUND ENGINE OIL DIP STICK AT ABNORMAL LOW LEVEL. PICTURE ATTACHED. BRAKE PEDAL FELT SPONGY, FELT A DRAG IN BRAKING WHEN I APPLY BRAKES. FOUND WATER DRIPPING DOWN ON GROUND WHILE A/C WAS RUNNING IN PARKED POSITION. WATER DRIPPED ON GROUND LITTLE OFF FROM FRONT AXLE. RECORDED WATER DRIPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.

PURCHASED NEW 2017 TOYOTA RAV4. WITH LESS THAN 1000 MILES ON THE CAR, I HAD A FLAT TRAVELING ON THE TOLL ROAD. SPEED LIMIT WAS 70MPH. I WAS ON THE TOLL ROAD FOR ABOUT 20 MILES. THE FRONT DRIVER SIDE TIRE HAD A LARGE SIDEWALL HOLE. I TOOK THE TIRE BACK TO THE TOYOTA DEALER SERVICE DEPARTMENT. THEY GAVE ONE QUICK LOOK AND I WAS TOLD THAT "NO WARRANTY WAS ON THE TIRE BY TOYOTA OR BRIDGESTONE." I HAD NO CHOICE BUT TO REPLACE THE TIRE AT MY OWN EXPENSE. SEE ATTACHED PICTURES OF THE TIRE. I HAVE THE TIRE IN MY POSSESSION IF SOMEONE WISHES TO INSPECT IT FOR MANUFACTURER FAILURE.

The contact owns 2017 Toyota Rav4. The contact stated while driving downhill at night with the headlights illuminated, the windshield darkened, and the contact lost visibility of the roadway. The vehicle was taken to the dealer, who informed the contact that the windshield was compliant to safety standards. The contact stated that he had contacted an unknown dealer, who informed him that the failure was related to the design of the headlights. Additionally, the contact stated that while attempting to turn the key in the ignition switch, the key would not turn and remained stuck. The contact stated that he continuously attempted to turn the key while wiggling the steering wheel, and he was able to turn the key in the ignition switch. There was no warning light illuminated. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 5,000.

THE NAVIGATION SYSTEM MALFUNCTIONS WITH STRANGE LETTERS AND IMAGERY.

THE SUNROOF EXPLODED WHILE I WAS DRIVING AT HIGHWAY SPEED IN HIGH WINDS. NO OBJECT OR DEBRIS STRUCK THE VEHICLE. THE SUNROOF SIMPLY EXPLODED, LIKELY FROM AN UNDETECTABLE DEFECT IN THE GLASS AND AIR PRESSURE DIFFERENTIAL, COUPLED WITH TORSIONAL OR AIR PRESSURE DIFFERENTIAL FORCES CAUSED BY THE WIND. THE GLASS OF THE SUNROOF EXPLODED OUTWARD, WITH MOST OF THE GLASS BEING THROWN OUT AND BEHIND THE VEHICLE, AND SOME LANDING ON THE SLIDING SUNSHADE THAT COVERS THE SUNROOF, THAT WAS CLOSED AT THE TIME. THE GLASS CLEARLY SHATTERED OUTWARD, AS YOU CAN SEE IN THE IMAGES TAKEN IMMEDIATELY AFTERWARD, ATTACHED.

TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PERFORMANCE TOYOTA LOCATED AT 5676 DIXIE HWY FAIRFIELD, OH 45014) WHERE IT DIAGNOSED THAT THE BRAKES MET TOYOTA SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,400. UPDATED 11/02/17*LJ CONSUMER STATED THE DISTANCE THE BRAKE PEDAL TRAVELS BEFORE THE BRAKES ARE APPLIED TO STOP THE CAR. DISTANCE IS INCREASING AS WE PUT MILES ON THE VEHICLE. THE BRAKE PEDAL WILL CONTINUE MOVING TOWARDS THE FLOOR AFTER STOPPING. AS IN A DRIVE THRU LINE. BRAKE PEDAL IS SOFT AND SPONGEY. MIMCS AIR IN BRAKE LINE. UPDATED 10/4/18*JB

THE COLLISION AVOIDANCE SYSTEM DOES NOT WORK. HAS NEVER WORKED SINCE VEHICLE WAS PURCHASED ON APRIL 1, 2017.

TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROVIDE ENOUGH LIGHTING TO ILLUMINATE THE ROAD AHEAD. IN ADDITION, THE AUTO HIGH BEAM HEADLIGHTS WERE INTERMITTENT IN ILLUMINATING THE ROAD AHEAD. HOSELTON TOYOTA OF EAST ROCHESTER, NEW YORK WAS CONTACTED ON DIFFERENT OCCASIONS. ON THE FIRST OCCASION, THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND INFORMED THE CONTACT TO GET USED TO THE WAY THE HEADLIGHTS OPERATED. THE DEALER'S REGIONAL SERVICE MANAGER AND TECHNICIAN WERE CONTACTED A SECOND TIME AND THE HEADLIGHTS WERE ADJUSTED SLIGHTLY. HOSELTON TOYOTA WARNED THAT ANY MORE ADJUSTMENTS WOULD BLIND ONCOMING TRAFFIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 6,000.

THE LIGHT FOR "SRS AIRBAG SYSTEM MALFUNCTION" WILL INTERMITTENTLY GO ON WHILE DRIVING ON HIGHWAY OR COUNTRY ROADS. THE LIGHT WILL GO OFF ONLY ONCE THE VEHICLE IS TURNED OFF.

THE DASH LIGHTING DURING CERTAIN DAYLIGHT CONDITIONS IS UNREADABLE, OR REQUIRES EXCESSIVE STARING TO DETERMINE QUANTITIES SUCH AS VEHICLE SPEED, FUEL AMOUNT, AND OTHER QUANTITIES ON THE MULTI FUNCTION INFORMATION DISPLAY (MFID). WHETHER IT IS UNREADABLE DEPENDS ON THE ANGLE OF THE SUN RELATIVE TO THE VEHICLE.THE INABILITY TO QUICKLY SEE WHAT IS INADEQUATELY DISPLAYED FORCES THE DRIVER TO EITHER GUESS THE SPEED OR TO STARE TOO LONG IN AN ATTEMPT TO ASCERTAIN THE SPEED. THIS IS A SAFETY HAZARD. (I BELIEVE IT AFFECTS OTHER TOYOTA MODELS AS WELL AS MY RAV4 EV). *JS *JS

WAS DRIVING AND THE PRE-COLLISION SYSTEM PICKED UP A CAR IN THE LEFT HAND TURNING LANE WHEN I WAS GOING STRAIGHT AND BROUGHT MY CAR TO A DEAD STOP. HAPPENED A SECOND TIME- SAME TRIP, DIFFERENT LOCATION. NO PRE-BRAKE OR WARNING, JUST BROUGHT MY CAR TO A DEAD STOP WHEN PASSING A CAR IN A TURNING LANE TO MY LEFT AND THERE WERE NO VEHICLES IN FRONT OF ME EITHER TIME- MY CAR WAS IN MOTION. 55MPH THE FIRST TIME, 45 MPH THE SECOND. BOTH TIMES GOING STRAIGHT. I TOOK THE CAR TO THE NEAREST DEALERSHIP AND THEY HAD A SAFETY INSPECTOR FROM TOYOTA COME OUT AND RUN TESTS- THEY GAVE ME MY CAR BACK AND SAID I WOULD HAVE THE RESULTS OF THE TEST WITHIN 30 DAYS. MY CONCERN IS WHY THIS HAPPENED IN THE FIRST PLACE AND WHAT WAS DONE TO ENSURE IT WON'T HAPPEN AGAIN. I BOUGHT THE CAR ON 2/4/2017.

THE CAR IS A 2017 TOYOTA RAV4 XLE AWD. THE CAR WAS A REPLACEMENT VEHICLE FOR A 2015 TOYOTA RAV4 XLE AWD THAT HAD NON REPARABLE ELECTRICAL ISSUES AND WAS REPLACED BY TOYOTA BY AN ARBITRATION DECISION. THE FIRST DAY I DROVE THE CAR THE PASSIVE SAFETY SENSE SYSTEM ACTIVATED WHILE ON THE FREEWAY WHEN A CAR PASSED ME ON THE LEFT SIDE. LUCKILY NO ONE WAS BEHIND ME OR THEIR WOULD HAVE BEEN AN SERIOUS ACCIDENT. I TRADED THE CAR OFF 9 DAYS LATER AT A LOSS DUE TO COMPLETE LACK OF TRUST IN ANY TOYOTA PRODUCT. THE MANUFACTURER AND THE DEALER TREATED BE HORRIBLY ON THE PREVIOUS CAR THAT I WILL NEVER OWN ANOTHER TOYOTA AGAIN EVER.

I HAVE HAD THIS CAR IN SEVERAL TIMES FOR BRAKE NOISES AND ROTATED WARPING. CURRENTLY THE CAR HAS 35,XXX. EVERY 5-7K THE ROTARS OR PADS ARE REPLACED. THERE IS USUALLY A NOISE THAT IS ASSOCIATED WITH THIS AND A DUPLICATE VIDEO WAS FOUND ON YOUTUBE AND TURNED OUT TO BE A MASTER CYLINDER AND WAS ADVISED THAT IT IS NOT THAT BUT I HAVE SECOND THOUGHTS. BRAKES ARE A MAJOR PART OF THE VEHICLE AND THERE HAVE BEEN SEVERAL TIMES I THOUGHT ABOUT TOWING THE VEHICLE TO THE DEALER. BUT THEY CLAIM THAT THE NOISES ARE NORMAL AND ARE JUST THE PADS SHIFTING, I HAVE HAD MY SHARE FAR OF CARS AND DRIVEN MANY DIFFERENT BRANDS AND NEVER HAD THIS ISSUE EVEN WITH MY PRIOR TOYOTA'S. SECOND COMPLAINT IS IN REGARDS TO MY LOCKS. THERE ARE TIMES THE LOCKS ON THE VEHICLE WILL NOT LOCK OR CONSTANTLY MAKES NOISE WHILE TRYING TO LOCK/UNLOCK AND THE DEALER CLAIMS THEY CAN NOT REPRODUCE THE NOISE BUT THE SECOND I STEP IN THE CAR IT MAKES THE NOISE.

UNABLE TO HEAR LANE DEPARTURE ALERT MOST OF THE TIME. DEALER SAYS IT CANNOT BE ADJUSTED, CONFIRMED BY TOYOTA.COM.

I PURCHASED MY 2017 RAV 4 IN JULY 2017 WITH 125 MILES. AT 6,000 MILES MY VEHICLE REQUIRED NEW BRAKE PADS ( THE PADS WERE BROKEN IN HALF). TOYOTA OF NORTH HOLLYWOOD AGREED TO REPLACE THE PADS OUT OF COURTESY. THEY BLAMED IT ON THE WAY I DRIVE SAID TOTAL PERSON AT FAULT WAS ME. MY VEHICLE NOW HAS 34,000 MILES THIS WILL BE THE FIFTH TIME MY BRAKE PADS REQUIRE CHANGING. THIS IS DEFINITELY NOT MY DRIVING. I BELIEVE THE VEHICLE HAS A SERIOUS PROBLEM WITH THE BRAKE SYSTEM. MY VEHICLE HAS NOT BEEN INVOLVED IN ACCIDENT.

I WAS DRIVING AND TAKING A TURN AND AS I APPLIED THE BRAKES THE CAR DID NOT SLOW DOWN RESULT IN A MINOR ACCIDENT. *TR

LANE DEVIATION WARNING IS NOT AUDIBLE WHEN VEERING EITHER RIGHT OR LEFT AT SPEEDS OVER 32 MILES PER HOUR AS STATED IN THE OWNERS MANUAL. OUR 2015 TOYOTA RAV 4 LANE DEVIATION WARNING WAS LOUD AND CLEAR.

MY 2017 RAV4 IS NOT SAFE TO DRIVE AT NIGHT. THE CAR IS A LEASE AND WAS BRAND NEW WHEN I GOT IT. IT HAD LESS THAN 100 MILES, WHEN THIS STARTED HAPPENING. WHEN I HAVE MY HEADLIGHTS ON AT NIGHT THEY SEEM TO CAP OFF. THIS ALLOWS ME TO ONLY SEE THROUGH THE BOTTOM HALF OF MY WINDSHIELD. THE UPPER HALF GOES PITCH BLACK. IT IS EXTREMELY UNSAFE BECAUSE IT IMPAIRS MY VISION. THIS IS A REOCCURRING EVENT AND HAPPENS WHEN THE CAR IS IN MOTION. IT STARTED IN NOVEMBER OF 2016, AND I HAVE STOPPED DRIVING AT NIGHT BECAUSE OF HOW DANGEROUS IT IS.

HALOGEN PROJECTION HEADLIGHTS ARE UNSAFE. THEY DO NOT ILLUMINATE THE SIDES AND UPPER PART OF THE ROAD AND CAUSE A MOVING LINE IN THE CENTER OF YOUR FIELD OF VISION WHERE THERE IS DARKNESS ABOUT THE LINE MAKING IT IMPOSSIBLE TO SEE CLEARLY AT NIGHT USING THE LOW BEAMS. ON A DOWNHILL, THE AREA OF ILLUMINATION IS CUT OFF AND UNSAFE - HAVE TO USE HIGH BEAMS IN ORDER TO SEE THE ROAD. THIS LINE ALSO BOUNCES AROUND WITH THE BUMPS ON THE ROAD AND CAUSES ME TO GET NAUSEOUS WHEN DRIVING WITH LOW BEAMS AT NIGHT. THIS WAS NOT A ONE TIME INCIDENT: THIS HAPPENS WHEN DRIVING THE CAR AT NIGHT SINCE I HAVE OWNED THE CAR. *TR

WHILE DRIVING ON CRUISE CONTROL AT THE POSTED SPEED LIMIT OF 65 MPH, MY RAV 4 CAME TO AN ABRUPT DEAD STOP WITH NO WARNING. THERE WAS NOT A CAR IN FRONT OF MINE, BUT A CAR WAS STOPPED IN A MEDIAN TO MY LEFT FACING THE OPPOSITE DIRECTION OF MY CAR. I COULD ONLY ASSUME THAT MY RAV 4 APPARENTLY SENSED THAT CAR WHEN IT CAME TO A SUDDEN DEAD STOP. I HAD NO IDEA WHAT WAS HAPPENING TO MY CAR AND THOUGHT THE ENGINE HAD SHUT OFF. A PASSENGER WITH ME, WHO IS A WITNESS TO THIS EVENT, IS AN OWNER OF A RAV 4 SE WITHOUT THE SAFETY SENSE/PRE-COLLISION SYSTEM. WE WERE SHOOK UP BY THIS BECAUSE HAD THERE BEEN A CAR OR SEMI TRUCK TRAILER BEHIND US, WE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. I REPORTED THIS INCIDENT TO THE DEALER, TOYOTA OF WARREN, WHERE WE PURCHASED THE NEW CAR, AND AFTER A DAY IN SERVICE, THEY SAID THE CAR WAS WORKING FINE WITH THE SENSORS ALIGNED CORRECTLY. I WAS TO LET THEM KNOW IF THIS SITUATION OCCURRED AGAIN, AND IT DID. IN ANOTHER INCIDENT, AGAIN WHILE USING THE CRUISE CONTROL AND WITH NO CAR IN FRONT OF MINE, A CAR IN THE PASSING LANE WENT BY ME AT APPROXIMATELY 80 MPH TO MY 65 MPH. MY CAR CAME TO A DEAD STOP. THANK GOD THERE WAS NOT A CAR BEHIND ME AT THE TIME, OR A SERIOUS ACCIDENT COULD HAVE OCCURRED. AFTER DOING RESEARCH ON THIS SAFETY PROBLEM THAT WE EXPERIENCED, WE FOUND A NUMBER OF REPORTS CONCERNING THIS VERY SITUATION HAPPENING WITH THEIR RAV 4'S COMING TO SUDDEN STOPS FOR NO REASON. THESE REPORTS OF THIS VERY PROBLEM WERE REPORTED TO TOYOTA WITH NO RESOLUTION. THESE OWNERS ALSO SOLD THEIR CARS AT A LOSS BECAUSE OF SAFETY ISSUES. ACCORDING TO THESE REPORTS, TOYOTA DOES KNOW THAT A PROBLEM EXISTS, BUT IS NOT BEING ADDRESSED. *TR