2019 Toyota RAV4 Complaint Log

Major insurance companies have been refusing to insure my car because my car was affected by the natural disasters before I purchased the car. This information was fraudulently withheld by the dealership at the time of my purchase. Thus, I would like to have full refunds equal to my purchase price and repair costs.

UNABLE TO FILL FUEL TANK TO CAPACITY. WHEN FUELING SHUTS OFF AT ABOUT 7 TO 8 GALLONS.

PASSENGER SIDE BLIND SPOT MONITOR DOES NOT DETECT ALL VEHICLES IN BLIND SPOT. WHILE DRIVING ON THE HIGHWAY 1 OUT OF EVERY 10 CARS IN THE BLIND SPOT ARE NOT DETECTED. I HAVE SEVERAL VIDEOS SHOWING THIS THAT I PROVIDED TO THE TOYOTA DEALER NEAR ME. THEY ARE NOT SURE WHAT IS HAPPENING AND HAVE NOT GOT BACK TO ME IN OVER A WEEK NOW. I FIRST NOTED THIS PROBLEM ABOUT 3 WEEKS AGO WHEN DRIVING HOME FROM THE DEALER WITH MY NEW RAV4. I HAVE A 2017 RAV4 THAT DOES NOT HAVE THIS PROBLEM. THE PROBLEM ONLY OCCURS ON THE PASSENGER SIDE BLIND SPOT MONITOR. THANKS.

THIS IS ABOUT OUTDOOR THERMOMETERS ON CARS. IF THEY AREN'T ACCURATE, WHAT GOOD ARE THEY. THEY CAUSE A SERIOUS SAFETY ISSUE. HERE'S WHY. ON A COLD DAY WITH PRECIPITATION, IF IT ISN'T ACCURATE PEOPLE COULD GET A FALSE SENSE OF SECURITY. MINE IN PARTICULAR IS THIS. MINE READS 4 DEGREES TOO WARM. THE PROBLEM. IF IT'S RAINING AND IT READS 34 DEGREES, I'M 2 DEGREES ABOVE FREEZING I THINK, I'M SAFE, NO ICE WHEN IN FACT IT'S 30, 2 DEGREES BELOW FREEZING. DO YOU GET MY POINT. IF A CAR IS WARM, IT'S A WARM DAY, THERE IS AMBIENT HEAT ON THE ROAD. I DON'T EXPECT IT TO READ ACCURATELY. IF IT'S COLD, CLOUDY, RAINING, THERE IS NO AMBIENT HEAT. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO TO FIX THIS AND THEY JUST AREN'T THAT ACCURATE ANYWAY. IF THEY AREN'T ACCURATE, THEY SHOULD NEVER BE ON A CAR IN THE FIRST PLACE. THIS COULD KILL INNOCENT PEOPLE. AUTO MAKERS SHOULD BE HELD TO AN EXACTING STANDARD ON THESE THINGS OR DON'T INSTALL THEM AT ALL. THIS IS A SERIOUS SAFETY ISSUE.

SINCE I PURCHASED THIS CAR IN LATE AUGUST I HAVE NOT BEEN ABLE TO GET MORE THAN 8 GALLONS OF FUEL INTO THE 14.5 GALLON TANK. DUE TO THIS ISSUE THE CAR HAS ALSO ONLY BEEN SHOWING IT'S GETTING AROUND 25 MPG WHEN IT WAS ADVERTISED BETWEEN 35-40. I HAVE ALSO BEEN HAVING COMPUTER ISSUES AND KEY FOB ISSUES WITH THE CAR. TOYOTA CORPORATE ACKNOWLEDGED SOMETHING IS WRONG BUT HAS NO ETA ON A FIX. I OFTENTIMES DO NOT FEEL SAFE DRIVING THE CAR AS I NEVER KNOW HOW MUCH GAS IS IN IT AS THE TANK AND COMPUTER SYSTEMS ARE SO OFF.

LESS THAN ONE MONTH AGO, I PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID LIMITED THAT WAS BUILT IN JAPAN AND HAD ONLY 7 MILES ON THE ODOMETER. THE CAR WAS ADVERTISED TO GIVE COMBINED 40 MPG AND HAVE A 14.5 GALLON FUEL TANK. I NOW HAVE APPROXIMATELY 2 THOUSAND MILES ON THE CAR AND I HAVE EXPERIENCED THE SAME ISSUE EVERY TIME THAT I GET GAS IN MULTIPLE STATES AND GAS STATIONS. THE TANK WILL NOT FILL UP AND THE GAS PUMP SHUTS OFF BEFORE THE TANK IS FILLED. EVERY TIME THAT I FILL UP, THE FUEL GAUGE ALWAYS STAYS ABOUT 2-3 LINES BELOW THE FULL MARK. TWO DAYS AGO I DROVE THE CAR UNTIL IT STOPPED DISPLAYING A MILES-TO-EMPTY READING AND SIMPLY READ, 'FUEL NEEDED.' MINUTES BEFORE GIVING THIS READING, IT SAID THAT I HAD APPROXIMATELY 31 MILES LEFT. I CHECKED THE TOYOTA REMOTE CONNECT APP ON MY PHONE THE NEXT MORNING AND IT READ THAT I HAD 24 MILES UNTIL EMPTY. I DROVE TO THE GAS STATION AND WAS ONLY ABLE TO PUT IN 8.9 GALLONS OF GAS BEFORE THE FUEL PUMP SHUT OFF. I ATTEMPTED TO CONTINUE FUELING TWO MORE TIMES BUT EACH TIME I TRIED TO TOP OFF, I ONLY GOT A LITTLE MORE GAS BEFORE IT KEPT SHUTTING OFF. AFTER TOPPING OFF TWICE, I ACHIEVE A GRAND TOTAL OF 9.4 GALLONS OF GAS PURCHASED. IF THE TANK IS SUPPOSED TO HOLD 14.5 GALLONS AND I WAS ONLY ABLE TO ADD 9 TO A CAR THAT WAS SUPPOSEDLY ON EMPTY, THAT IS 5 GALLONS OF GAS THAT IS MISSING. I'M AWARE THAT MANY TOYOTA HAVE APPROXIMATELY 2 GALLONS LEFT IN RESERVE WHEN THE GAS LIGHT GOES ON, HOWEVER, 9+2=12 AND STILL LEAVES THE CAR SHORT OF ABOUT 2 GALLONS OF GAS. THIS IS DANGEROUS AND IS A SAFETY HAZARD AS IT WILL RESULT IN MANY PEOPLE TRYING TO TOP OFF THEIR GAS BY FORCING FUEL INTO THE TANKS AND BEING UNABLE TO DETERMINE WHEN THE STOP. THIS CAN CAUSE GAS LEAKS AND AN INCREASE IN EMISSIONS OR RISK OF FIRE. IT APPEARS THAT MANY OF THE 2019 TOYOTA HYBRIDS THAT WERE BUILT IN JAPAN ARE EXPERIENCING THIS ISSUE.

I PURCHASED CAR SEPT 2019, SINCE PURCHASING I HAVE BEEN UNABLE TO FILL MY GAS TANK TO FULL CAPACITY. I ONLY FILL UP 9 GALLONS BEFORE IT KICKS OFF, MY RANGE HAS NEVER BEEN MORE THAN 450 MILES WHEN I WAS TOLD 550 MILES BEFORE FILL UP. THIS APPARENTLY WAS A PROBLEM BEFORE I PURCHASED BY CAR BUT WAS NOT DISCLOSED AT TIME OF PURCHASE. REPORTED TO DEALERSHIP AND JUST KEEP GETTING TOLD WAITING ON A FIX FROM TOYOTA.

19 RAV4 XLE AWD TRANSMISSION ISSUE AND POWER TRAIN. MY VEHICLE HAS DRIVEN UNDER 5K MILES AND I NOTICED TWO MAJOR PROBLEMS. FIRST, RPM MOVES UP AND DOWN WHEN I SLOW DOWN THE VEHICLE. I DON'T SEE RPM SHIFTS WHEN I REDUCE THE SPEED IN RANGE OF 10MPH BUT I SEE RPM MOVES UP AND DOWN WHEN THE REDUCTION BECOMES GREATER LIKE 15 AND 20 MPH. FURTHERMORE, THERE IS A HESITATION AND LURCHES. ONCE THE VEHICLE'S SPEED IS REDUCED UPTO EITHER 4 MPH OR 5 MPH AND TRY TO SPEED UP, I CAN TELL IT HESITATES AND LURCHES. AS A RESULT, I WITNESSED RPM JUMPS HIGH ALL OF SUDDEN. THE VEHICLE HAD SOFTWARE UPDATE ON 9/9/2019 AND I TOOK VIDEO RECORD AND POSTED ON YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=FRUVFZAUPTQ&T=11S

OUR NEW IN SEPTEMBER 2019 TOYOTA RAV 4 HYBRID HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO . I HAVE RETURNED TO MY TOYOTA DEALER TWICE AND COMPLAINED ABOUT THE FUEL PROBLEM. THEY ASSURED ME TOYOTA WAS WORKING TO SOLVE THE PROBLEM. APPARENTLY TOYOTA HAS KNOWN ABOUT THIS PROBLEM SINCE MAY OF 2019, HOWEVER, TOYOTA CONTINUES TO SELL THIS VEHICLE WITH A KNOWN DEFECT. I WAS NOT ADVISED OF THIS KNOWN DEFECT WHEN I PURCHASED THE CAR.

MY 2019 RAV4 XSE HYBRID MODEL WAS RECENTLY PURCHASED AND I BEGAN TO NOTICE SOME DISCREPANCIES IN WHAT THE VEHICLE HAD ADVERTISED FOR DTE VERSUS SIZE OF THE TANK. THE VEHICLE'S MANUAL SAYS THIS CAR HAS A 14.5 GALLON TANK, BUT THE LAST 3 TIMES I HAD GONE TO REFILL, THE PUMP USUALLY SHUTS OFF AROUND 9-11 GALLONS AND THE METER JUMPS BACK TO THE FULL MARK. THE MANUAL ALSO SAYS THERE'S A 2.2 GALLON RESERVE FOR SAFETY, BUT THAT MATH DOES NOT ADD UP TO HOW MUCH I FILL UP WHEN THE GAS LIGHT TURNS ON. 30MI LEFT ON DTE, I USUALLY RUN IT UNTIL I HAVE ABOUT 10MI LEFT AND EVEN THEN UPON REFUEL I BARELY BREAK THE 10 GALLON MARK, SO WHERE'S THE OTHER 2.3 GALLONS (MINUS THE 2.2 RESERVE)? I CURRENTLY GET ON TOTAL AVERAGE 38.8 MPG. AFTER A FULL REFILL, THE NEEDLE IS AT THE FULL MARK, MY DTE AT THE TIME USUALLY REPORTS 475 MPG, BUT EACH TIME MY REFILL LIGHT COMES ON, MY ODO METER (I RESET EACH TIME AT REFUEL) ONLY HAS ME AT ABOUT 380-400 MILES DRIVEN. NOW, I GET THAT DTE DYNAMICALLY CHANGES, BUT WITH OVER 100 ESTIMATE MILES DIFFERENCE? THAT'S COMPLETELY INSANE AND FALSE ADVERTISING. I'VE ALSO NOTICED THAT EVERYTIME I RESTART MY CAR, THE DTE ALWAYS SOMEHOW LOSES A FEW MILES FROM THE LAST REPORTED NUMBER. SO SAY I HAVE 400 MILES AND DROVE 20 IN TRIP A (DTE ~380MI), I WOULD TURN OFF THE CAR, TURN IT BACK ON, AND THE DTE WOULD REPORT 373 OR SOMETHING IN THAT BALLPARK. EACH AND EVERY TIME THE DTE ALWAYS SEEMS TO REDUCE UPON ENGINE START, WHICH GETS ME CLOSER TO MY TOTAL MILEAGE BY REFUEL AROUND 380...A FAR CRY FROM THE INITIAL ~475MI. THERE'S BEEN NUMEROUS REPORTS FROM OTHERS REGARDING THE SAME ISSUE AND IT'S COMPLETELY DISHEARTENING TO HAVE SPENT SO MUCH MONEY ON A HYBRID VEHICLE NO LESS THAT I CAN HARDLY GET 400 MILES ON A FULL TANK WITH A CONSTANTLY FLUCTUATING DTE MEASUREMENT.

THE VEHICLE'S LISTED FUEL TANK CAPACITY IS 14.5 GALLONS. I HAVE NEVER BEEN ABLE TO ADD MORE THAN 9.5 GALLONS EVEN THOUGH THE FUEL GARAGE WAS REGISTERING EMPTY AND THE COMPUTER WAS SHOWING 14 MILES TO EMPTY. TOYOTA AND THE DEALERSHIPS KNEW OF THIS PROBLEM IN THE SUMMER OF 2019 YET CONTINUED TO SELL THIS VEHICLE WITHOUT INFORMING CUSTOMERS OF THE ISSUE. THIS PROBLEM NEEDS TO BE ADDRESSED.

THE TRANSMISSION IS VERY JERKY. IT SEEMS TO START IN 4TH GEAR AND IF I HAVE TO SPEED UP IN AN INTERSECTION, IT DOWNSHIFTS VIOLENTLY AND CAUSES A LOT OF JERKING WHILE DRIVING. NOT A GREAT EXPERIENCE AND WORRIED ABOUT THE LIFE OF THE TRANSMISSION.VEHICLE HAS 4200 MILES ON IT.

GAS TANK WILL NOT FILL. MAX IS BETWEEN HALF AND THREE-QUARTER FILL. CALLED TOYOTA AND OPENED AN INCIDENT REPORT. TOYOTA ADVISED THIS IS A KNOWN PROBLEM BUT NO CURRENT FIX. I DRIVE EXTENSIVELY AND PURCHASED A HYBRID FOR THIS REASON. I CANNOT USE THE CAR AS DESCRIBED. I WAS TOLD TO BRING IT TO A LOCAL DELEARSHIP. THE DEALERSHIP ACTED UNAWARE OF THE PROBLEM. DUE TO MY EXTENSIVE TRAVEL I AM CONCERNED ABOUT THE STATE OF NO FORSEEABLE SOLUTION. IF THIS IS NOT CORRECTED BY TOYOTA BEFORE LEMON LAWS EXPIRE WHERE I AM TO TURN? I PURCHASED THIS CAR AT THE SISTER DEALERSHIP IN MAINE BUT RESIDE IN NEW HAMPSHIRE. DUE TO MY EXTENSIVE DRIVING REQUIREMENT FOR WORK I ALREADY HAVE APPROX. 11,500 MILES ON IT. I AM VERY CONCERNED THIS WILL HANG WITHOUT A SOLID ANSWER AND I WILL RUN OUT OF TIME ON MILES TO REPORT UNDER LEMON LAW. I WANT THE VEHICLE FIXED BUT AM CONCERNED I WILL BE LEFT HIGH AND DRY BASED ON TIMING.

THE FUEL LEVEL SENSOR IS LIKELY MALFUNCTIONING. IF IT IS NOT THE SENSOR, THE FACTORY INSTALLED A SMALLER THAN ADVERTISED FUEL TANK. THIS VEHICLE IS SUPPOSED TO HAVE A 14.5 GALLON (US) FUEL TANK. UNFORTUNATELY, THE FUEL GAUGE WILL READ EMPTY AFTER 9.5-10.5 GALLONS OF FUEL IS CONSUMED. THEREBY, LEAVING 4-5 GALLONS OF FUEL UNACCOUNTED FOR AND REDUCING THE SAFE DRIVE-ABLE RANGE BY 150 - 200 MILES. MOREOVER, WHEN TOPPED UP THE FUEL GAUGE WILL SOMETIMES READ SLIGHTLY LESS THAN FULL OR THE FIRST HALF OF THE FUEL GAUGE WILL BE DEPLETED MORE QUICKLY THAN THE LATTER HALF. THIS LEADS ME TO BELIEVE THAT THE ISSUE LIES WITH THE FUEL LEVEL SENSOR ITSELF.

GAS TANK WILL NOT FILL EASY, OR TO THE TOP. GAS GUAGE DOES NOT WORK PROPERLY.

CAR DOEST NOT MOVE RIGHT AWAY AT A STOP EVEN WHEN STEPPING ON THE ACCELERATOR AT 3-4 RPM. VERY DANGEROUS WHEN YOUR IN THE INTERSECTION WHEN TURNING LEFT OR WHEN CROSSING THE STREET. SEEMS LIKE THE TRANSMISSION SLIPS

VEHICLE'S OWNERS MANUAL STATES THAT REFULE LIGHT COMES ON WHEN THERE IS ONLY 2.2 GAL LEFT IN TANK. AT REFUELING, VEHICLE ONLY ACCEPTS 9-10 GALLONS WITHOUT TOPPING OFF/ FORCING ADDITIONAL FUEL. VEHICLE WILL SHOW LESS THEN FULL TANK AT STARTUP AFTER REFUEL. WHEN BROUGHT TO DEALERS ATTENTION, I WAS ADVISED THAT TOYOTA WAS AWARE OF THE ISSUE AND NO FIX IS AVAILABLE AT THE TIME.

FUEL TANK APPEARS UNABLE TO BE FILLED COMPLETELY. ALTHOUGH PUMP CLICKS OFF (ON MULTIPLE STATION'S PUMPS), FILL LEVEL ON FUEL GAUGE IS SELDOM ABOVE 7/8 FULL, AND SOMETIMES LESS. DURING ONE SERVICE VISIT TO ADDRESS THIS, DEALERSHIP STATED THERE WERE ONLY 9.2 GALLONS IN THE 14.5 GALLON TANK IMMEDIATELY AFTER A FILL-UP.

OUR NEW IN AUGUST OF 19 HYBRID RAV4 HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO. WE STARTED AN OPEN CASE ON THIS WITH TOYOTA WITHIN A FEW MONTHS OF NEW LAST FALL, AND TO DATE THEY STILL HAVE NO FIX FOR THE ISSUE. IT APPEARS SIMILAR TO A BLADDER PROBLEM THEY HAD WITH PRIUS GAS TANKS SOME YEARS AGO, BUT THEY REFUSE TO DISCUSS WHAT THEY ARE DOING TO FIX IT.

CAR WILL NOT FILL UP TO MAXIMUM FUEL TANK COMPACTLY (USUALLY 2 TO 3 GALLONS BELOW FULL). *TR

GAS TANK WILL NOT FILL UP COMPLETELY - LEAVING ABOUT 2-4 GALLONS SHORT THAT COULD NOT GO INSIDE THE GAS TANK REGARDLESS HOW HARD YOU TRIED. THIS HAPPENS EVERY TIME YOU DO PUMP THE GAS FILL UP. *TR

UNABLE TO FILL GAS TANK FULLY IN ADDITION TO DISPLAYED RANGE BEING INACCURATE. TANK ONLY FILLS ABOUT 3/4 WITH AVERAGE DISTANCE TO EMPTY READING ABOUT 350 MILES, WHICH IS ACTUALLY MORE THAN THE DISTANCE WE ARE ABLE TO TRAVEL BEFORE NEEDING TO REFUEL. *TR

WHEN I FILL UP MY GAS TANK IT'S NEVER FULL ACCORDING TO THE FUEL GAUGE. CLUSTER SHOWS 350 MILES TIL EMPTY

CANNOT PROPERLY FILL FUEL TANK. *TR

I CAN NOT FILL UP MY GAS TANK IT SHUTS OFF AT ABOUT 12 GALLONS

THE BACK-UP CAMERA QUIT WORKING WITHIN A MONTH OF PURCHASE (578 MILES). ANYTIME YOU PUT THE VEHICLE IN REVERSE THE CAMERA DOES NOT WORK MAKING IT UNSAFE TO BACK IN MANY CIRCUMSTANCES.

DRIVER SIDE MIRROR PROBLEMS: 1. MIRROR DISTORTION: CAUSES IMAGES IN THE MIRROR TO BE BLURRY. ISSUE IS ESPECIALLY APPARENT IN SUNNY DAYS. 2. THE TRIM, ESPECIALLY THE SILVER ONE, AND THE A/C VENT EXCESSIVELY REFLECTS ONTO THE DRIVER SIDE MIRROR. 3. AT HIGHWAY SPEEDS AND SLIGHTLY ROUGH DRIVING SURFACES, THE DRIVER SIDE MIRROR WOBBLES.

THE FUEL TANK TANK DOES NOT FILLING UP COMPLETELY AND GIVES MISLEADING INFORMATION THAT IT IS FULLY FILLED UP WHEN IN FACT IT IS ABOUT 3-4 GALLONS SHORT. THE GAS STATION PUMP AUTOMATICALLY STOP EVEN THE GAS TANK WAS NOT FULLY FILLED UP

MULTIPLE FUEL SPILLS HAPPENED WHILE THE 2019 RAV4 HYBRID WAS STATIONARY, BEING REFUELED. THE MANUAL PROVIDED STATES THAT THE LOW FUEL LIGHT ILLUMINATES WHEN THERE IS 2.2 GALLONS OR LESS FUEL IN THE TANK, AND IT STATES THE FUEL CAPACITY IS 14.5 GALLONS. WHEN FUELING AFTER THE LOW FUEL LIGHT ILLUMINATES, AND THE FUEL GAUGE INDICATES "E"; THE TANK OVERFILLS WITH APPROXIMATELY 9.3 GALLONS, OR 3 GALLONS SHORT OF WHAT WAS EXPECTED. THIS RESULTS IN HAZARDOUS FUEL SPILLS WHEN THE ATTENDANT ATTEMPTS TO FILL THE TANK. ALSO, THE VEHICLES RANGE IS LESS THAN EXPECTED WHICH CAN RESULT IN DIVERSIONS AND/OR A STRANDED DRIVER.

I BOUGHT MY BRAND NEW CAR IN AUG 2019. A 2019 TOYOTA RAV4 HYBRID XSE. MY FUEL GAUGE DOES NOT GO ALL THE WAY TO FULL WHEN I FILL UP ON GAS. I NOTICED THIS AFTER HAVING THE CAR FOR 1 MONTH. I MADE AN APPOINTMENT FOR SERVICE AND TOOK THE CAR IN. THE SERVICE EMPLOYEE SAID THAT TOYOTA IS AWARE OF THE PROBLEM AND THERE IS NO FIX. HE SAID THERE WAS NO REASON TO LEAVE MY CAR WITH THEM. I CALLED TOYOTA CORP THE NEXT DAY AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE, AND THAT THEY HAVE NEVER BEEN NOTIFIED BY NHTSA FOR THIS ISSUE. BECAUSE THE GAUGE NEVER FILLS TO THE SAME SPOT EVERY TIME, THERE IS NO WAY TO KNOW WHAT MY TRUE MPG IS. SO, THIS ISSUE COULD INVOLVE FALSIFYING THE MPG OF THE HYBRID. BUT BECAUSE NO ONE IS INTERESTED IN REVIEWING FURTHER, THERE IS NO WAY OF TELLING HOW BAD THE PROBLEM IS. I HAVE ANOTHER APPOINTMENT TO BRING MY CAR BACK INTO THE SERVICE DEPARTMENT TO LOOK AT THE CAR. THIS IS A VERY WIDE SPREAD ISSUE WHEN LOOKING ONLINE TO THE COUNTLESS OTHER CAR OWNERS EXPERIENCING THE SAME ISSUE. ATTACHING AN EMAIL I JUST RECEIVED FROM THE SERVICE EMPLOYEE THAT I SPOKE TO, SHOWING THAT THE DEALERSHIP IS WELL AWARE OF THIS ISSUE AND THERE NOT BEING A FIX. YET, THEY HAVE NOT STOPPED SELLING THIS CAR, AND ARE LIKELY NOT NOTIFYING THE CUSTOMERS OF THE POTENTIAL ISSUE. I WILL BE SEEKING CAR REPLACEMENT FROM TOYOTA. THIS IS A BRAND NEW CAR. I SHOULD NOT HAVE TO WAIT FOR A RECALL TO COME OR NOT COME. I AM WILLING TO PROVIDE ANY INFORMATION NEEDED FOR YOU TO PROCEED WITH THE RECALL FOR ALL CUSTOMERS THAT HAVE GOTTEN NOWHERE WITH TOYOTA.

SHORTLY AFTER PURCHASE AUGUST 2109 I NOTICED THE FUEL TANK WOULD ONLY HOLD ABOUT 8 GALLONS OF GAS FROM EMPTY. I CALLED THE DEALER AND THEY WERE UNAWARE OF ANY PROBLEMS. I TOOK THE CAR IN AWHILE LATER AND WAS TOLD TOYOTA WAS WORKING ON A FIX AND WOULD CALL ME WHEN IT WAS SOLVED. I WAITED A COUPLE OF MONTHS AND CALLED TOYOTA CUSTOMER SERVICE. THEY SAID THEY COULD PUT IN A NEW FUEL TANK BUT IT PROBABLY WOULDN'T CORRECT THE ISSUE AND WHEN THEY'RE FIX CAME OUT THEY WOULD CONTACT ME. THEY WERE CORRECT THE PROBLEM STILL EXISTS. I'VE WAITED PATIENTLY AND THE CAR IS NOW 1 YR OLD. I CALLED TOYOTA CUSTOMER SERVICE AND WAS TOLD NO FIX YET. I ASKED THE REPRESENTATIVE IF SHE COULD GIVE ME THAT IN WRITING AND SHE REFUSED. I LET HER KNOW THAT TOYOTA SOLD ME A PRODUCT THAT WAS NOT AS ADVERTISED ON FUEL RANGE AND TANK CAPACITY. A QUESTION TO NHSTA WOULD BE IF WHEN THIS VEHICLE WAS SAFETY CERTIFIED WAS IT DONE WITH A FUNCTIONING FUEL TANK OR THEIR DEFECTIVE TANK? CAN THIS PROBLEM CAUSE A SAFETY ISSUE.?

I AM NOT ABLE TO FULLY FILL UP THE FUEL TANK AS EXPECTED BY TOYOTA SPECIFICATIONS. IT CAN PUT BARELY 9 GALLONS (TOYOTA COMMUNICATE TANKS CAN HAVE 15 GALLONS) WHEN THE TANK IS EMPTY AND AFTER THE PUMP STOPS. THE FUEL LEVEL DOES NOT ALWAYS GO TO THE TOP OF THE DASHBOARD INDICATOR BUT I CANNOT PUT MORE FUEL SINCE PUMPS STOPS. I TRIED MULTIPLE GAS STATION AND MANY WAYS TO FILL UP THE TANK, THE ISSUE IS ALWAYS THERE. THE CAR RANGE DOES NOT GO OVER 500 MILES WHEN IT IS SOLD TO DO MORE.

WHEN FUELING THE VEHICLE, THE AUTO SHUTOFF AT THE GAS PUMP SHUTS OFF BEFORE THE FUEL TANK IS COMPLETELY FILLED. OCCURS AT MULTIPLE GAS STATIONS REGARDLESS OF THE AMOUNT OF FUEL REMAINING IN THE TANK.

I BOUGHT MY CAR BRAND NEW IN AUGUST 2019 AND WITHIN A FEW MONTHS BEGAN TO SEE ISSUES WITH THE GAS TANK FILL-UP AND MILEAGE GAGE. THE MAIN ISSUE I SAW WAS THE GAS TANK NOT BEING ABLE TO FILL ALL THE WAY. WHEN I FILL THE TANK UP NORMALLY (LETTING THE GAS PUMP RUN AND CLICK OFF ON ITS OWN), THE TANK FILL-UP GAGE SHOWS IT ONLY ABOUT 3/4 OF THE WAY FULL (I.E. THE GAS PUMP STOPS FILLING SIGNIFICANTLY SHORT OF THE TANK BEING FULL). AFTER THIS, I FORCEFULLY TOP UP THE TANK NUMEROUS TIMES (6-7 TIMES) TO GET IT EVEN CLOSE TO THE FULL MARK ON THE TANK GAGE. EVEN WHEN THE GAGE READS THE TANK AS FULL, I'VE ONLY FILLED UP THE TANK ABOUT 10 GALLONS EVEN THOUGH THE TANK IS SUPPOSED TO HOLD 14 OR 15 GALLONS. ADDITIONALLY, THE MILES TO EMPTY GAGE SEEMS OFF FROM REALITY. WHEN TRACKING MY MILES, THE GAGE SEEMS TO BE AROUND 50 MILES OFF CALIBRATION FROM HOW FAR I TRAVEL (I.E. WHEN I TRAVEL 200 MILES, THE MILES TO EMPTY READING DECREASES 250 MILES). THIS MAY OR MAY NOT BE RELATED TO THE GAS FILL-UP ISSUE. I CALLED MY LOCAL DEALERSHIP REGARDING THIS ISSUE, WHO INFORMED ME THEY WERE AWARE OF THIS ISSUE AND HAVE PUT ME ON A LIST OF OTHER OWNERS WHO ARE DEALING WITH THE SAME ISSUE. IT SEEMS THAT THIS IS A VERY PREVALENT ISSUE. IT HAS BEEN 6 MONTHS SINCE PURCHASING MY CAR AND I STILL HAVE NOT HEARD OF ANY FIX.

I AM NOT ABLE TO FILL UP GAS TANK TO FULL CAPACITY IN MY 2019 RAV4 HYBRID. THE GAS GAUGE SHOWS FUEL AT 75% CAPACITY AFTER FILL UP. THIS DRASTICALLY REDUCES DRIVING RANGE OF VEHICLE.

2019 RAV4 HYBRID EXHIBITS FUELING PROBLEMS, CONSISTENTLY. PARKED ON LEVEL CONCRETE, SHUT OFF, IN "REFUEL" STATUS, AT THE FUEL ISLAND, IT DEPENDABLY SUFFERS ABJECT FAILURE AT ATTEMPTS TO REFILL THE GASOLINE TANK AT THE FUEL PUMP. WITH THE FUEL PUMP NOZZLE SET TO LOWEST FLOW SETTING, AT ANY MOMENT, THE FUEL BEING PUMPED DOWN THE FILLER TUBE SURGES BACK UP THE FILLER TUBE, OCCASIONALLY SPILLING OUT ONTO THE SIDE OF THE CAR AND THE GROUND. OTHER TIMES, WITH THE PUMP NOZZLE SET TO LOWEST FLOW SETTINGS, IT MAY AUTOMATICALLY AND ARBITRARILY SHUT OFF AFTER 1 GALLON OR 4 GALLONS, WHEN THE MILES DRIVEN ALONG WITH THE FUEL GAUGE INDICATES THE TANK REQUIRES AT LEAST 10 GALLONS. IT IS IMPOSSIBLE TO KNOW FROM ONE FILL-UP TO THE NEXT FILL-UP IF THE TANK IS FULL, CLOSE TO FULL, OR SEVERAL GALLONS SHY OF FULL. REFUELING THE RAV4 HYBRID IS A CHALLENGE THAT DEFEATS THE BEST MECHANICAL AND FLUID DYNAMICS AWARE PERSON TRYING TO FILL THE TANK. THIS ISSUE IS ONGOING AND HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED NEW WITH 9 MILES ON THE ODOMETER ON AUGUST 19, 2019.

MY 2019 TORTOLA RAV4 XLE WITH 6401 MILES ON IT HAS BEEN EXPERIENCING PROBLEMS WITH STALLING SINCE I FIRST GOT IT IN AUGUST. I NOTICE IT ESPECIALLY WHEN I DON'T MAKE COMPLETE STOPS. IT WILL STALL AND YANK THE CAR FORWARD. IT IS ANNOYING AND EMBARRASSING THAT MY NEW CAR DOES NOT DRIVE SMOOTH. I WILL BE TAKING IT TO A TOYOTA DEALERSHIPS TO GET EVALUATED.

WHEN FUELING, HOSE STOPS AND CLICKS, BUT TANK ONLY READS A LITTLE BIT OVER 3/4 FULL. WHEN TOPPING OFF MULTIPLE TIMES (WHICH THE GAS STATION ADVISES NOT TO DO), TANK READS UP TO 7/8 MAX. TANK FILLS LITTLE OVER 10 GALS, BUT MARKETED AT 14.5.

QWNER OF A 2019 RAV 4 HYBRID, XSE. I'VE OWNED THE VEHICLE SINCE EARLY AUGUST 2019. AND HAVE FELT EXTREMELY FRUSTRATED WITH BEING UNABLE TO 'FILL' THE GAS TANK TO IT'S CAPACITY. IT'S EXASPERATING THAT WITH A 14 GALLON TANK, AT FILL UP IT WILL ACCEPT ONLY 9-9.5 GALLONS OF FUEL AT MOST BEFORE THE FUEL FILL SENSOR WILL NOT ACCEPT FURTHER REFUELING. WHEN I PURCHASED THE CAR IN AUGUST, DRIVING THE CAR OFF THE LOT, THE ESTIMATED MILEAGE ON A FULL TANK WAS 513 MILES. I HAVE NOT BEEN ABLE TO FILL THE TANK TO GET THAT ESTIMATION OF MILEAGE SINCE. THE BEST I'VE BEEN ABLE TO GET IS 443, THE TANK WILL NOT ACCEPT THE FUEL. ADDITIONALLY, WHILE I EXPECTED TO AVG. 40-42 MILES/GAL, I GET APPROXIMATELY 34-35 MPG. THIS TOO IS ALSO RIDICULOUS. I DRIVE THE CAR IN ECONO MODE TO FURTHER ENHANCE BETTER MILEAGE. I WILL REPORT TO TOYOTA...I USE THE CAR MAINLY FOR HIGHWAY DRIVING AND NOT BEING ABLE TO PASS A FEW GAS STATIONS, IS NOT WHY I BOUGHT THIS CAR! I FEEL THAT THE ESTIMATED HEIGHT MPG WAS GROSSLY OVERSTATED BY TOYOTA.

UPDATE TO CLAIM #11233589: AFTER GOING BACK TO THE DEALERSHIP A SECOND TIME BECAUSE OIL CONTINUED TO CLIMB UP THE DIP STICK, THE SERVICE DEPT FOUND THAT YOU CANNOT PUT MORE THAN 4.6 QUARTS INTO THE RAV4. THE FACTORY PUT IN 5 QUARTS, AND THE DEALERSHIP ALSO PUT IN 5 QUARTS AT THE FIRST APPT. THE PROBLEM HAS NOW BEEN SOLVED SINCE THE CORRECT AMOUNT OF OIL IN NOW IN THE CAR.

FUEL TANK ON MY 2019 RAV4 HYBRID XSE WILL NOT FILL COMPLETELY. TYPICALLY SHUTS OFF AT 9-10 GALLONS AND I CANNOT GET MUCH MORE IN NO MATTER HOW LOW THE FUEL INDICATOR OR HOW OFTEN I REMOVE, REPLACE AND REACTIVATE THE FILLER NOZZLE. I HAVE NOTIFIED TOYOTA AND RECEIVED A CASE NUMBER. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS VIEWABLE ON LINE AND TOYOTA IS TAKING A LONG TIME TO FIND A FIX. MEANTIME, THE EPA-ADVERTISED 580 MILES OF RANGE IS A BIG JOKE.

WHEN ATTEMPTS ARE MADE TO PUT FUEL IN THE VEHICLE THE PUMP STOPS AT 3/4 FILL. THIS DOES NOT MEAN THERE IS 3/4 THE QUANTITY THE GAS TANK HOLDS. IT IS EASY TO RUN OUT OF FUEL SINCE THE GAS GAUGE READING IS INACCURATE. IT TAKES MULTIPLE STARTING THE PUMP TO PUT MORE GAS IN BUT IT IS UNCLEAR HOW MUCH IT REALLY TAKES TO BE FULL. THIS IS DANGEROUS SINCE RUNNING OUT OF FUEL WHILE DRIVING CAN LEAD TO AN ACCIDENT. THIS HAPPENS WHEN THE CAR IS STATIONARY IN FRONT OF THE GAS PUMP.

1. TRANSMISSION SUDDEN JERKING/SHIFTING WHEN SLOWING DOWN IN CITY AT TRAFFIC LIGHTS THEN TRYING TO ACCELERATE ANYWHERE FROM 5-10 MPH WILL THEN JERK BACKWARDS THEN FORWARDS MAKING THE CAR JUMP ABOUT 10 INCHES FORWARD. CAN BE REPLICATED AT ANY TIME. 2. CARS FRONT END SUSPENSION SEEMS TO SQUEAK/GROAN WILL PULLING INTO MY BANK OR DRIVE WAY, ALMOST ANY UNLEVELED PAVEMENT. THIS HAPPENS AT LOWER SPEEDS WHEN I CAN HEAR IT WITH VERY LITTLE WIND NOISE. 3. MY SEAT IN THE VEHICLE BROKE AT 7,000 MILES. 4. MY BRAKES SOUND AS IF THE ROTORS ARE BENT WITH SLIGHT VIBRATION IN THE BRAKE PEDAL. 5. NO FIX FOR TRANSMISSION. TODAY THEY ARE REFLASHING THE PCM - POWERTRAIN CONTROL MODULE. WE'LL SEE IF THAT WILL FIX THE ISSUE BUT I HIGHLY DOUBT IT FROM THE DAMAGE THAT HAS ALREADY OCCURRED. I AM WORKING WITH TOYOTA CORPORATE WITH THE ISSUE.

THE FUEL TANK IS FAULTY AND DOES NOT HOLD 14.5 GALLONS OF GAS AS LISTED IN THE OWNERS MANUAL. THE GAS GAUGE IS FAULTY AND IS NOT ACCURATE. OTHERWISE TOYOTA IS COMMITTING FRAUD BY MAKING SUCH CLAIMS WHICH MY RAV4 DOES NOT DELIVER. THIS HAS BEEN GETTING WORSE SINCE I PURCHASED THE CAR IN JULY 2019. THE TANK CAN ONLY BE FILLED WITH 10 GALLONS OF GAS AFTER THE FUEL GAUGE IS ON EMPTY AND THE 'DISTANCE TO EMPTY' IS ZERO WITH REFUEL NOW WARNING. THERE IS A PROBLEM WITH A FAULTY GAS GAUGE WHICH IS NOT ACCURATE. EVEN AFTER FILLING WITH 10 GALLONS, THE FUEL GAUGE DOES NOT REGISTER FULL AND SHOWS ONLY 7/8 TANK FILLED. 14.5 GALLONS X 35.7 MPG SHOULD SHOW 517 MILES TO EMPTY, BUT MILEAGE COMPUTER ONLY SHOWS 392 MILE RANGE. 392 MILE RANGE DIVIDED BY 35.7 MPG IS 10.9 GALLONS IN THE TANK. IF THIS CAR HAS A 14.5 GALLON TANK IT IS FAULTY. I HAVE NO IDEA HOW MUCH GAS IS IN THE RAV4 AND RANGE. THIS WILL PREVENTS ME FROM TAKING LONG CROSS COUNTRY TRIPS IN RURAL AREAS UNLESS I HAVE TO GAS UP AT SMALL RURAL GAS STATIONS AND NOT ALLOW ME THE RANGE TO KEEP DRIVING DURING LONG TRIPS. I AM TOLD NOT TO LET THE GAS TANK RUN DRY SINCE THAT COULD CAUSE OVERHEATING OF THE FUEL PUMP WHICH COULD START A FIRE IF HOT ENOUGH. I WANT TOYOTA TO FIX MY GAS TANK AND GAS GAUGE SO THAT IT WILL HOLD 14.5 GALLONS OF GAS AND ALLOW ME A DRIVING RANGE OF OVER 500 MILES AS ADVERTISED. I WANT A SAFE CAR THAT GIVES ME THE MILEAGE AND CLAIMED RANGE WHICH ARE WHY I BOUGHT THE CAR.

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. ON NUMEROUS OCCASIONS, THE CONTACT WAS UNABLE TO FILL THE VEHICLE WITH FUEL TO THE ADVERTISED CAPACITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300) AND WAS INFORMED THAT THEY WOULD NOT BE ABLE TO INSPECT THE VEHICLE UNTIL HE BROUGHT IT IN FOR SCHEDULED MAINTENANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23.

APPROXIMATELY 30 DAYS AFTER PURCHASING MY 2019 TOYOTA RVA4, WHILE DRIVING TO WORK DURING THE WEEK OF AUGUST 1,2019 ON A MAJOR HIGHWAY MY VEHICLE SWERVED TO THE RIGHT ALMOST HITTING AN 18 WHEELER WITHOUT ME STEERING IN THAT DIRECTION. IT HAPPENED ABOUT 15 MINUTES LATER SWERVING AGAIN TOWARDS THE RIGHT ALMOST HITTING A CAR. DURING THE WEEK OF AUGUST 5,2019 THE CAR DID THE SAME THING AGAIN. WHILE DRIVING HOME, THIS TIME THE STEERING WHEEL WARNING LIGHT STARTED FLASHING. I CHECKED THE OWNERS MANUAL AND IT STATED TO TAKE THE VEHICLE TO THE NEAREST TOYOTA DEALERSHIP IMMEDIATELY WHICH I DID. ON AUGUST 17TH I BROUGHT MY CAR IN TO BE CHECKED. INITIALLY A YOUNG SERVICE MANAGER TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. I WAS PERSISTENT IN HAVING MY CAR CHECKED. AFTER THE YOUNG SERVICE MANAGER SPOKE TO A SENIOR SERVICE MANAGER, HE SUGGESTED TO THE YOUNG MANAGER THAT IF I AM BEING PERSISTENT THEN SHE NEEDS TO DO A CODE DIAGNOSTICS ON THE CAR. I WAS TOLD AN ISSUE WAS FOUND AND THEY HAD TO KEEP MY CAR. ON AUGUST 21,2019 I RECEIVED A CALL STATING MY CAR WAS READY. I ASKED WHAT WAS THE PROBLEM. I WAS TOLD THE STEERING ANGLE SENSOR HAD TO BE RECALIBRATED. THE CAR WAS TESTED FOR 14 MILES WITH NO PROBLEMS, BUT I SHOULD KEEP AN EYE OUT FOR ANY OTHER STEERING ISSUES. I MUST SAY I AM NOT COMFORTABLE DRIVING A CAR WITH STEERING ISSUES. IT IS STILL SWERVING ON OCCASIONS,BUT NOT AS SEVERE.

SAFETY SENSING SYSTEM NOT FUNCTIONAL - SEE ATTACHED LETTER.

OWNERS MANUAL STATES GAS TANK HOLDS 14.5 GALLONS. HOWEVER WHEN TANK IS EMPTY I AM ONLY ABLE TO GET 10 TO 11 GALLONS INTO VEHICLE BEFORE THE PUMP AUTO SHUTS OFF. THE VEHICLE'S RANGE IS ADVERTISED TO BE 550+ MILES (DEPENDING ON CURRENT MPG), HOWEVER THE TRIP COMPUTER ONLY SHOWS AN ESTIMATED RANGE BASED ON A 10/11 GAL TANK.

THE TIRES SLEEPS TO THE FRONT WHEN YOU TRY STEERING TO THE SIDES ETHER RIGHT OR LEFT AND THE TIRES MAKE HORRIBLE NOICE AND THE SLIP TO THE FRONT AND IF YOU DON'T BRAKE WHEN THE CAR SLIP TO THE FRONT YOU CAN HIT THE VEHICLE INFRONT OF YOU, LOOKS LIKE THEY MAKE THE STEERING ANGLE TO WIDE OR THE TIRES TURN TOO MUCH THAT INSTEAD OF MAKING A TURN THEY SLEEP TO THE FRONT AND THATS TOO DANGEROUS BECAUSE IT CAN CAUSE AN ACCIDENT

UNABLE TO COMPLETELY FILL THE GAS TANK WHEN REFUELING. PUMP SHUTS OFF WHEN TANK IS APPROXIMATELY 7/8 FULL AND AM FORCED TO "TOP OFF" TO COMPLETELY FILL TANK.