2020 Toyota RAV4 Complaint Log

OUR 2020RAV4 HYBRID HAS FAILED TO START TWICE (5/5/2020 AND 12/5/2020) AFTER SITTING ONLY 1-2 DAYS IN OUR GARAGE. IT REQUIRED JUMPING TO BE RECHARGED. FROM THE CARGURUS SITE, THIS SEEMS TO BE A COMMON PROBLEM WITH NO DEFINITE SOLUTION YET, PERHAPS A BAD BATCH OF BATTERIES, PERHAPS A SOFRWARE UPDATE NEEDED, OR SOMETHING ELSE? TOYOTA NEEDS TO FIGURE IT OUT AND FIX IT! WE DON'T FEEL LIKE A NEW, EXPENSIVE VEHICLE CAN BE DEPENDED ON.

DRIVING DOWN I-40 IN OKLAHOMA AROUND 70-75 MPH ON 12/4/20 AROUND 1:00 PM CT, OUT OF NOWHERE, THE SUNROOF EXPLODED. MOST OF THE GLASS WENT OUT AND BEHIND THE CAR, BUT SOME GLASS ENDED UP ON DRIVER AND 2 PASSENGERS. THERE WAS NOT ANY OTHER CARS (IN FRONT OR BEHIND) AT THE TIME THIS OCCURRED. SOME GLASS DID NOT COME OFF AND YOU CAN SEE BY MY PICTURES THAT THE GLASS IS CURVED UP, SHOWING THE DIRECTION THE GLASS EXPLODED UPWARDS AND OUT OF THE CAR. THE ROOF OF THE CAR, YOU CAN SEE THE PAINT CHIPS CAUSED BY THE EXPLODING GLASS GOING BACKWARDS, PLEASE SEE INCLUDED PHOTO. I WAS HEADED TO ARLINGTON TX FOR A WEEKEND TRIP, SO I CALLED A TOYOTA DEALER IN ARLINGTON AND TOLD THEM WHAT HAD HAPPENED. THEY SAID THEY HAVE NEVER SEEN THIS HAPPEN. THEY CONTACTED THEIR TOYOTA REPRESENTATIVE AND THEY SAID THEY HAVE NOT SEEN AN EXPLODING SUNROOF BEFORE AND THAT IT HAD TO BE A ROCK HITTING THE SUNROOF. THIS DEALER DID GET A SUNROOF DELIVERED ON THE NEXT DAY AND WAS ABLE TO INSTALL ON SATURDAY 12/5/20. TOYOTA DID NOT BELIEVE THIS WAS DEFECTIVE SUNROOF, BUT I DO BELIEVE SOMETHING WAS DEFECTIVE, BECAUSE THERE WAS NOT ANY VEHICLE IN FRONT OF ME AT THE TIME THIS HAPPENED AND I DO NOT RECALL A ROCK HITTING THE SUNROOF PRIOR TO THE EVENT. THIS SEEMS ODD THAT THE SUNROOF WOULD JUST SUDDENLY EXPLODE AND SHATTER UPWARDS AND OUT OF THE CAR. PLEASE SEE ATTACHED PICTURES. VANDERGRIFF WAS ABLE TO GET IN A SUNROOF AND REPLACE IT, BUT IT WAS AT MY EXPENSE. PARTS AND LABOR $1,121.86

A FEW MONTHS AFTER I PURCHASED MY 2020 RAV4 XLE HYBRID, I NOTICED THAT MY BRAKES SQUEAKS WHENEVER I MAKE A QUICK STOP, OR AFTER I RELEASE THE BRAKES AFTER STOPPING OR WHEN I AM BACKING UP. IT DOESN'T MATTER ON THE KIND OF ROAD THAT I AM ON. I BROUGHT MY CAR TO THE DEALERSHIP AND THEY SAID THAT IT IS NORMAL FOR A HYBRID TO SQUEAKS DUE TO THE BREAK ACTUATOR. I KNOW PEOPLE WITH TOYOTA HYBRIDS AND THEY DO NOT HAVE THIS PROBLEM. I AM CONCERNED BECAUSE THIS COULD BE A DANGEROUS ISSUE. PLEASE ADVISE. THANK YOU

CAR DID NOT START AFTER 2 DAYS OF NOT USING IT.

CAR WOULD NOT START AFTER SITTING OVERNIGHT IN MY GARAGE. ONLY HAS 2,200 MILES ON IT. DASHBOARD LIGHTS FLICKERING SAYING PARKING BRAKE MALFUNCTION AND CHECK ENGINE/ OTHER WARNING LIGHTS CAME ON. SEEMS TO BE A HUGE ISSUE FROM OTHER REVIEWS. TOYOTA NEEDS A RECALL OR WE NEED TO FILE A CLASS ACTION LAWSUIT! UNACCEPTABLE. LOOKING INTO CA LEMON LAW.

STEERING IS TOO LOOSE TO CONTROL. I BROUGHT TO DEALER 3 TIMES THEY SAID IT OK EVERY TIMES. I FEEL ARE NOT SAFE, ESPECIALLY WHEN ON HIGH WAYS. LAST WEEK ALMOST SLICED FROM THE ROAD. WHAT SHOULD I DO?

OUR CAR SAT FOR 2 DAYS WITHOUT BEING USED AND THE BATTERY WAS DEAD. READ ONLINE MANY OTHER RAV4 OWNERS HAVING SIMILIAR ISSUES, SOMETHING IS DRAINING THE BATTERY

BATTERY DIED LESS THAN 24 HOURS AFTER LAST USE. PARKED IN ENCLOSED GARAGE.

CAR WOULD NOT START AFTER SITTING UNUSED FOR A FEW DAYS. BATTERY IS FINE; CAR COMPLETELY DEAD.

CAR HAS APPROX 900 MILES AND HAS BEEN TO THE DEALER 3 TIMES AND JUMP STARTED 3 TIMES. TOYOTA SVC DEPT IS UNABLE TO REPRODUCE OR IDENTIFY THE PROBLEM, I WAS TOLD I'M NOT DRIVING THE CAR ENOUGH AND THAT THEY CAN'T FIX A PROBLEM WHEN THEY DON'T KNOW WHAT IT IS, I NEVER KNOW WHEN THE CAR WILL START OR NOT, VERY FRUSTRATING.

BATTERY ISN'T HOLDING A CHARGE. TEMPS OUTSIDE ARE GETTING COLDER BUT NOT THAT COLD. DON'T DRIVE IT ON SUNDAYS, BATTERY IS DEAD DEAD ON MONDAY MORNINGS. DRIVE AN AVERAGE OF 30 MILES PER DAY. BATTERY WAS REPLACED BY DEALERSHIP AND STILL SLOW TO START IN THE MORNINGS. NOW RUN IT IDLING FOR 20 MINUTES SUNDAY EVENING TO ENSURE IT STARTS MONDAY MORNING

REFUELING ALLOWS ONLY AROUND 10 GAL. BEFORE THE PUMP AUTOMATICALLY SHUTS OFF. THIS CAUSES SIGNIFICANT (100+ MILES) REDUCTION IN POSSIBLE MILEAGE COMPARED TO REPORTED DTE FROM TOYOTA, AND DOES NOT MATCH THE 14.5 GAL. FUEL CAPACITY REPORTED.

CAN NOT FILL FUEL TANK TO FULL. ONLY ABOUT 11 GALLONS WHEN IT SHOULD BE AT 14.5. CAN NOT GET MILEAGE TOLD IT SHOULD GET

CAR BATTERY DISCHARGES RANDOMLY.

SO I KNEW BEFORE BUYING THIS CAR THAT IT HAD A DEFECTIVE FUEL TANK DESIGN. THE SHAPE OF THE TANK DOESN'T ALLOW FOR THE FUEL VAPOR TO CIRCULATE PROPERLY WHICH IN TURN MAKES THE FUEL WAND THINK THE THE TANK IS FULL WHEN IT REALLY ISN'T EVEN CLOSE. THAT BEING SAID, I TOLD MYSELF IF I NOTICED THIS DEFECT, THAT I WOULD SUBMIT THIS REPORT BECAUSE IT'S THE ONLY WAY TOYOTA IS GOING TO FIX IT FOR LATER CUSTOMERS. THIS ISN'T A SAFETY ISSUE SO I FULLY EXPECT TO NEVER SEE A RECALL OUT OF THIS AND ALL OF US ARE JUST GOING TO HAVE TO DEAL WITH IT. THE FIRST SIGN THAT I RECEIVED A DEFECTIVE FUEL TANK WAS WHEN MY FIRST TANK OF GAS ONLY GOT ME 400 MILES. THIS VEHICLE, IF FILLED COMPLETELY SHOULD GET YOU AT LEAST 500 TO 530 MILES ON MIXED DRIVING. SO I PULLED INTO THE STATION AND SURE ENOUGH, THE FUEL HANDLE STOPPED AT 12 GALLONS. THAT'S WITH ABOUT A GALLON IN THE TANK ALREADY SO REALLY ABOUT 11. I THEN PROCEEDED TO FILL THE TANK THE REST OF THE WAY AT ABOUT 1/4 GALLON INCREMENTS AND AFTER 10 MINUTES, I FINALLY GOT IT TO 14.5. NOT TOPPED OFF AT ALL, JUST TO THE TOP OF THE TANK + OR - A QUARTER GALLON. SO AGAIN, MY REASON FOR POSTING THIS IS NOT THAT I'M MAD OR SURPRISED THIS HAPPENED, IT'S JUST SIMPLY TO DO MY PART IN TRYING TO GET TOYOTA TO DO RIGHT BY THEIR CUSTOMERS AND FIX THIS ISSUE. THIS PROBLEM CONTINUES TO PUTS A SMALL BUT STILL ANNOYING BLACK MARK ON AN OTHERWISE AMAZING VEHICLE.

REFUELING FROM EMPTY ALLOWS ONLY AROUND 10 GAL. BEFORE THE PUMP AUTOMATICALLY SHUTS OFF. THIS CAUSES SIGNIFICANT (100+ MILES) REDUCTION IN POSSIBLE MILEAGE COMPARED TO REPORTED DTE FROM TOYOTA, AND DOES NOT MATCH THE 14.5 GAL. FUEL CAPACITY REPORTED.

MY FUEL TANK ONLY FILLS TO 10-11 GALLONS. IT IS A 14 GALLON TANK.

I HAVE BEEN HAVING AN ISSUE WITH THE GAS TANK OF MY 2020 TOYOTA RAV4 HYBRID LE. THE TANK CAN NEVER BE FILLED TO IT'S FULL CAPACITY OF 14.5 GALLONS. I CAN ONLY ADD 9 OR SOMETIMES 10 GALLONS AND THE GAS TANK GAUGE SHOWS ONLY 3/4 OF THE TANK FILLED AFFECTING THE MPG AND THE RANGE OF THE VEHICLE.

SMART KEY MALFUNCTION-- 2020 RAV4, PURCHASED MAY OF 2020. FIRST INCIDENT: OCCURRED AFTER VEHICLE SITTING IN A PARKING GARAGE AT AN AIRPORT FOR 4 DAYS. CAME BACK AND VEHICLE WOULDN'T START AND LIGHTS ON DISPLAY PANEL WERE FLICKERING. DOOR LOCKS WERE MALFUNCTIONING, AND UPON JUMP STARTING EVERYTHING WAS OK. TOOK TO DEALERSHIP AND WAS TOLD BATTERY WAS BAD, THEY REPLACED BATTERY. SECOND INCIDENT: OCCURRED AFTER CAR PARKED FOR 11 HOURS. VEHICLE WOULDN'T START AND LIGHTS ON DISPLAY PANEL WERE FLICKERING AGAIN. DOOR LOCKS WERE MALFUNCTIONING AGAIN AS WELL.. HAVE ALSO SEEN THAT HUNDREDS OF OTHER PEOPLE ARE EXPERIENCING THIS SAME ISSUE.. BASED OFF OF A GOOGLE SEARCH AND RESEARCH, I AM NOT THE ONLY ONE. ELECTRICAL ISSUE OR SOME SOFTWARE MALFUNCTION IS CAUSING THE VEHICLE TO DRAIN ITS OWN BATTERY AT RANDOM TIME INTERVALS.

FUEL TANK DOES NOT FILL COMPLETELY AND SHOWS INACCURATE READING ON THE DRIVER CONSOLE

THE GAS TANK IS RATED AT 14.5 GALLONS. I HAVE NOT BEEN ABLE TO GET MORE THAN 10 GALLONS OF GAS AT FILL UP ONCE I HAVE GONE 30 MILES AFTER I HAVE 0 MILES REMAINING TO FILL UP. I CAN NOT GO ANYWHERE NEAR 580 MILES AS TOYOTA HAS STATED. I DO GET AROUND 43 MPG DRIVING IN CITY TRAFFIC ONLY.

BOUGHT A 2020 TOYOTA RAV4 IN EARLY SEPTEMBER,BUT AFTER 1 MONTH IT BEGAN SHOWING, "BATTERY IS CHARGING" FREQUENTLY. I TOOK THE CAR TO THE DEALERSHIP TO SEE WHAT COULD BE WRONG. THEY STATED THAT IT IS NORMAL. IT NORMALLY HAPPENS WHEN YOU APPLY THE BRAKES AND THE MESSAGE WILL BE SHOWN ON THE DASHBOARD, "BATTERY IS CHARGING". I PLAN IN TAKING THE CAR AGAIN TO THE DEALERSHIP TO GET THIS RESOLVED, SINCE I KNOW FOR A FACT IT IS THE BATTERY THAT IT'S MALFUNCTIONING.

AFTER COMING TO A COMPLETE STOP, WHEN I FOOT OFF THE BRAKE FOR ACCELERATION THE VEHICLE JERKS EVERY TIME.

2020 RAV4 HYBRID VEHICLE IS RATED FOR AND ADVERTISED AS HAVING AN APPROXIMATELY 580 MILE FUEL RANGE. PURCHASED NEW, AND DROVE OFF THE LOT WITH A FULL TANK AND 7 MILES ON THE ODOMETER, THE EMPTY FUEL TANK LIGHT CAME ON AT JUST LESS THAN 370 MILES OF NORMAL HIGHWAY AND CITY DRIVING. WENT TO "FILL UP" THE VEHICLE AND IT TOPPED OFF AT ONLY 11 GALLONS. THE TANK CAPACITY IS ADVERTISED AS 14.5 GALLONS. MY ASSUMPTION IS THAT EITHER THE FUEL GAUGE IS DEFECTIVE, OR THE FUEL TANK IS SMALLER THAN ADVERTISED. EITHER WAY, THIS MAKES THE ACTUAL FUEL RANGE OVER 200 MILES LESS THAN ADVERTISED. I WAS TOLD AT THE DEALERSHIP THAT THE "RESERVE FUEL" AMOUNT IS 3.5 GALLONS, HOWEVER, TOYOTA USA HAS TOLD ME THE RESERVE AMOUNT IS 2.2 GALLONS. THIS IS A SAFETY ISSUE - IIN ORDER TO GET THE FUEL RANGE I NEED, I HAVE TO DRIVE IT NEARLY 200 MILES PAST THE LOW-FUEL INDICATOR, WHICH PUTS ME AT INCREASED RISK OF RUNNING OUT OF FUEL ON THE INTERSTATE. ADDITIONALLY IT'S NOT CLEAR WHAT WILL HAPPEN IF/WHEN THE FUEL TANK IS DEPLETED. TOYOTA HAS CHOSEN NOT TO INFORM BUYERS OF THIS FUEL GAUGE DEFECT PRIOR TO PURCHASE, AND INSTEAD ACTIVELY ADVERTISES THE LONG FUEL RANGE - THIS FITS THE DEFINITION OF FRAUD, AND IS COMPLETELY UNVERIFIABLE UNTIL YOU PURCHASE AND DRIVE THE VEHICLE HUNDREDS OF MILES. HAD I KNOWN, I PROBABLY WOULD NOT HAVE PURCHASED THIS VEHICLE, BECAUSE OF THIS FUEL RANGE SAFETY ISSUE, AND NOT KNOWING HOW MUCH FUEL IS LEFT IN THE VEHICLE.

I JUST BOUGHT A TOYOTA RAV4 2020 HYBRID LIMITED LAST AUGUST 8, 2020. I BOUGHT IT AT BEAVER TOYOTA LOCATED IN ST. AUGUSTINE, FLORIDA. 2. PROBLEM: I FOUND OUT THAT THERE IS NO HOOK OR HOLE ATTACHED TO THE SOLID FRAME OF THE CAR THAT THE TOWING CABLE CAN BE ATTACHED TO IN CASE I GET STUCK IN A MUD, SAND, OR SNOW BANK. I WOULD NOT BE ABLE TO TOW OR PULL SOMETHING OUT BECAUSE THERE IS NO HOOK OR HOLE TO ATTACH THE CABLE TO. 3. EXPECTATION: THIS IS THE FIRST CAR THAT THIS FEATURE IS ABSENT. ALL OF THEM HAD THE CONVENIENT HOLE ATTACHED TO THE FRAME THAT THE CABLE CAN BE HOOKED INTO. I EXPECT TOYOTA TO CORRECT THIS DEFICIENCY. I BELIEVE IT IS A DEFECT THAT IS EASILY CORRECTED. I CONTACTED TOYOTA CUSTOMER SERVICE TWICE AND ASK THE PERSON TO TAKE A PICTURE (IN CASE I MISSED IT) UNDERNEATH THE RAV4 2020 HYBRID AS TO WHERE THE CABLE HOOK SHOULD GO INTO. I WAS GIVEN A NUMBER - TOYOTA MOTOR SALES, USA, INC. CASE FILE #2010151369. THEY SAID THAT THEY CAN NOT TAKE A PICTURE, THEY REFERRED ME TO THE MANUAL. THE MANUAL DOES NOT SHOW CLEARLY WHERE TO PLACE IT. I TALKED WITH MANAGER OF BEAVER TOYOTA AND HE SAID THAT HE COULD SHOW ME WHERE TO PUT THE CABLE WHEN I GO THERE. I ALREADY INSPECTED THE UNDERNEATH AND THERE IS NO CONVENIENT/SAFE/STURDY PLACE TO ATTACH IT. 4. RECOMMENDATION: TOYOTA SHOULD ADD THE HOOK OR HOLE ATTACHMENT FOR THE TOWING CABLE. IT SHOULD BE WHERE THE HITCH WOULD BE ATTACHED TO. DID TOYOTA MISS ATTACHING THIS FEATURE AT THE FACTORY ? 5. THIS IS BEYOND WHAT THE DEALERSHIP COULD CORRECT. IT IS MORE IN THE MANUFACTURING PROCESS. 6. I AM SENDING THIS COMPLAINT TO THE NHTSA BECAUSE THERE IS THE POSSIBILITY THAT SIMILAR 2020 RAV 4 HYBRID LIMITED ARE AFFECTED WITH THIS PROBLEM. THIS IS WHAT I WOULD CONSIDER A PRODUCT DEFICIENCY AS MENTIONED IN ONE OF THE CRITERIA. STATIONARY

FUEL GAUGE/FUEL TANK PROBLEM. TANK HOLDS 14.5 GALLONS, BUT AUTOMATIC SHUT-OFF ALLOWS ONLY 10 GALLONS. FUEL GAUGE THEN SHOWS "FULL." DISPLAYS AND FUEL-LOW WARNINGS COME ON AFTER ABOUT 400 MILES, WITH FUEL GAUGE SHOWING "EMPTY."

FUEL GAUGE DOES NOT CORRECTLY SHOW VOLUME IN THE GAS TANK. WHEN GAUGE READS EMPTY AND LIGHT COMES ON ONLY 9-10 GALLONS OF FUEL WILL COMPLETELY FILL THE TANK. SUPPOSEDLY CAPACITY IS 14.5 GALLONS.

APPLE CAR PLAY ISN'T WORKING CORRECTLY, MALFUNCTIONING FREQUENTLY. IT DISCONNECTS OR STOPS WORKING RANDOMLY, CREATING A DISTRACTION WHILE DRIVING. EITHER ITUNES STOPS PLAYING OR NAVIGATION DISCONNECTS WHICH CAUSES A DRIVER TO START FIDDLING WITH THE APPLE CAR PLAY ON THE DISPLAY SCREEN AND TAMPERING WITH THE MOBILE DEVICE OR THE WIRING BETWEEN THE MOBILE DEVICE AND THE USB PORT. THIS APPEARS TO BE A SOFTWARE PROBLEM. THROUGH DOING RESEARCH ONLINE (RAV4WORLD AND OTHER SITES), I HAVE NOTICED MULTIPLE SIMILAR COMPLAINTS FROM OTHERS WITH THIS SAME 2020 XSE HYBRID MODEL OF THE RAV4. THE ONLY WAY TO CORRECT THE ISSUE IS TO PULL OVER, TURN THE CAR OFF AND RESTART THE CAR, BUT THE ISSUE HAPPENS TIME AND TIME AGAIN. THE MALFUNCTION OF THIS HANDS-FREE FEATURE IS GOING TO LEAD TO DISTRACTED DRIVING AS DRIVERS ATTEMPT TO REMEDY THE PROBLEM AND WILL LEAD TO PEOPLE GETTING KILLED DUE TO THE MANUFACTURING DEFECT. PLEASE ISSUE A RECALL IMMEDIATELY.

DARK SMOKED BORDER WINDOW VENT PROTECTOR IS UNSTICK. .SO THE PASSENGER DARK SMOKED WINDOW VENT PROTECTOR IS BROKEN.THE GLUE IS NOT WORKING WELL.

THIS IS A SPECIFIC CONCERN FOR THE BATTERY/ELECTRIC SYSTEM THAT APPEARS TO BE VERY PREVALENT.. IN THE 3 MONTHS SINCE BUYING MY 2020 TOYOTA RAV4 LIMITED HYBRID (JUNE 20, 2020)-I'VE HAD TO HAVE MY CAR JUMPED TWICE DUE TO A DEAD BATTERY. AT FIRST, I THOUGHT THERE MIGHT BE SOMETHING I WAS NOT DOING CORRECTLY. HOWEVER, AFTER READING THE COMMENTS ON SEVERAL SITES IT APPEARS THAT THIS IS A VERY COMMON ISSUE. THE CAR HAD BEEN DRIVEN THE DAY BEFORE EACH TIME AND WOULD NOT START THE NEXT MORNING. THE SERVICE PERSON WHO CAME OUT TO JUMP IT THE SECOND TIME SAID THAT HE GETS A LOT OF CALLS FOR THESE NEW CARS. THE SECOND TIME IT ALSO LOST MY PARKING ASSIST ON THE BACKUP CAMERA ALONG WITH THE LAST RADIO SETTING. UNFORTUNATELY- TAKING IT TO THE DEALER HAS NOT WORKED FOR MOST OF THE OWNERS. THE DEALER CAN FIND NOTHING WRONG OR EVEN LOCATE THE ISSUE. WHAT HAS TOYOTA DONE TO DETERMINE WHY THIS IS HAPPENING? IS IT SOFTWARE, BATTERY, ELECTRICAL OR A COMBINATION OF THESE? REFERENCES: HTTPS://WWW.MOTORBISCUIT.COM/ARE-2019-AND-2020-TOYOTA-RAV4-HYBRIDS-SUFFERING-BATTERY-ISSUES/ HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C29023_DS1091695 HTTPS://WWW.RAV4WORLD.COM/THREADS/2020-HYBRID-STARTING-ISSUE-DUE-TO-BATTERY-DRAIN.303771/ HTTPS://WWW.KBB.COM/TOYOTA/RAV4/2020/CONSUMER-REVIEWS/ HTTPS://WWW.REDDIT.COM/R/RAV4CLUB/COMMENTS/FUCB6M/2020_RAV4_BATTERY_DEAD/ PLUS MORE --- JUST GOOGLE '2020 RAV4 HYBRID BATTERY PROBLEMS'

Cannot fill the 14.5 gallon fuel tank at the pump. Half tank takes 5.2 gallons and empty tank takes 10.2 gallons when empty light comes on. Distance to empty only reads 380 mpg on a full tank of fuel and vehicle advertised to go 580 miles at 40 mpg. This situation causes range anxiety and constant stopping at the fuel pumpto only add 5 gallons at a time not knowing how much available fuel at any point in time. I do achieve 40 to 43 mpg on average. Maybe 39 on highway as I stick close to the speed limit. Dealers state nothing wrong and will not help. Toyota corporate states vehicle working as it should. This is not correct. Please help.

AIR CONDITIONING STOPPED WORKING TWICE, FIRST TIME REPAIRED AT MY EXPENSE AND NOW IT'S OUT AGAIN LESS THAN 2 MONTHS LATER. REPAIR WAS 1500.00 FIRST TIME. SECOND CONTINUES TO RATTLE FROM MIRRORS, FRONT END AND CARRYING RACK. MY RIGHT FRONT FOG LIGHT OUT AND SERVICE SAID FRONT END WAS VERY LOOSE.

THE GAS TANK IS NOT ABLE TO BE FILLED. ONLY 9 GALLONS CAN BE ENTERED. THE DRIVE RANGE IS ONLY 400 MIKES VS THE 540 OF THE TANK COULD BE COMPLETELY FILLED

THE VEHICLE IS HESITATING, JERKING WHEN COMING TO A SLOW STOP AND WHEN GIVING IT GAS. WHEN PUTTING GAS IN THE CAR THE PUMP AUTOMATICALLY SHUT OFF. WHEN I TURNED THE CAR BACK ON IT SHOWED THAT THE TANK WAS ONLY 3/4 FULL. I PUT MORE GAS AGAIN AND THE GAS TANK OVERFLOWED.

VEHICLE WAS PARKED AT HOME, DID NOT TURN ON AT ALL.VEHICLE WAS ONLY AT ABOUT 5K TOPS. CALLED ROADSIDE & WAS GIVEN A JUMPSTART.

TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED THAT WHILE INSIDE OR OUTSIDE THE VEHICLE, THERE WAS AN ABNORMAL ODOR. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE COOLANT TANK WAS LOW. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO WILLIAMS SCION OF ELMIRA (951 COUNTY ROAD 64, ELMIRA, NY 14903) WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC FAILED TO RETRIEVE A FAULT CODE. THE MECHANIC FOUND NO VISIBLE LEAKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V046000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,800.

My car’s distance to empty never goes above 420 miles, despite a visit to the Lexington MA Toyota dealership with this complaint. Published range is about 580 miles. The dealership reset values in the car, but this did not make any difference, and at no point during my ownership of the car (which was bought new) has the range on the dashboard when the tank is full exceeded 430 miles.

A different problem that involves steering is when using speed control (cruise control). I only have attempted this while on the PA Turnpike at faster speeds, or a highway with a higher speed limit, but when engaging speed control with lane centering assistance, vehicle will sometimes pull you too close to the left side of your lane. In some cases, it will almost appear to others you are drunk as it is working to keep you centered in your lane, but at times it will just pull you to the left side of your lane, so close to others that traffic will beep and I'll want to poop my pants, because it harder to pull back to center when this is doing the steering for you in cruise control mode. Have turned off lane center assist and the speed control works fine, including slowing you down as traffic slows. But with lane center assist on, and using cruise control, this is when erratic behavior exists. Dealer could not duplicate the issue - would require taking this on a fast moving highway, like the PA turnpike, and hope it happens while out on that trip. Does not always do it, and have to been able to figure out why it does it (I.E. double yellow line vs. white intermittent line). When it happens, it puts you too close to traffic next to you and could cause other vehicles to either impact with you or make them swerve out of the way thinking you are coming into their lane. Very serious when it happens, moving at high rate of speed, and lane centering when using speed control is very strong and harder to override vs. the small bump it gives you when not using speed control and too close to the shoulder for example. That lane correction works well, albeit a bit weak to correct. Has happened since new, August 2020. And continues to happen sporadically.

Ongoing problem with an intermittent steering issue. The problem is that this is an intermittent issue and hard to get to dealer during time of concern, and while they could troubleshoot the issue before the issue fixes itself. The concern ALWAYS happens upon starting vehicle. Never happens when you are already going and issue is not present. Steering wheel will pull right, or left, upon start up, and then at some point it fixes itself and problem is no longer an issue. Could happen at any time upon start up, cold or hot weather, fresh start, or going back out after having been on road already, just no rhyme or reason for it. The safety issue is that when turning, when it is pulling, is that it pulls you towards the curb/shoulder, or towards oncoming traffic. Additionally, it will also not return the wheel after a turn, so if it was pulling left, and you are turning left for example, you have to manually get that wheel back or it'll just keep going left. I've experimented with turning off lane keep assist, lane centering (cruise control), put it in different modes like trail, sport, etc. and even stopped on the shoulder, and tried to re-start the vehicle. Nothing can stop it consistently. And it fixes itself within a 10 minute period. I have checked the AWD monitor screen to see if a wheel is pulling harder than the others based on the display of power going to wheels, no luck. It has been doing this since day one. Not every trip. Not even every week. Sometimes it could happen 5x in a week, and sometimes it could be 2 weeks before it happens again and then again in another couple of weeks. Not the road either. Must be paying attention when starting out because it could happen on any trip, during a trip if stopping and re-starting vehicle while on a trip, etc. because it can/will pull you. I have a video, albeit hard to really see much but shows car pulling. Also note this is NOT a torque steer because it could happen on acceleration OR not.

SIDE VIEW MIRRORS ON DRIVER SIDE AND PASSENGER SIDE VIBRATE WHEN TRAVELING AT ANY SPEED AND VIBRATE/SHAKE EXCESSIVELY TRAVELING AT HIGHWAY SPEEDS GREATER THAN 50MPH. THIS REDUCES VISIBILITY AND CAUSES NAUSEA.

WHEN THE EMPTY LIGHT ON THE GAS TANK OF MY TOYOTA RAV4 HYBRID LE TURNS ON, I AM ONLY ABLE TO FILL THE TANK WITH 10.5 GALLONS. TOYOTA SPECS STATES THAT THE FUEL TANK SHOULD HAVE A 14.5 GALLON CAPACITY, AND WHEN THE EMPTY LIGHT TURNS ON, THERE SHOULD BE 2.3 GALLONS LEFT OF FUEL IN THE TANK. I HAVE COMMUNICATED THIS TO TOYOTA HEADQUARTERS AND TO ROSEVILLE TOYOTA IN CALIFORNIA, BUT THEY STATE THAT MY VIN NUMBER IS NOT WITHIN THE LIST OF AFFECTED CARS, AND THEY REFUSE TO CHECK ON THE ISSUE TO CONFIRM MY COMPLAINT AND ADD MY VIN TO ANY PROGRAM OR SUPPORT THEY MIGHT HAVE.

BATTERY "DIED" THE BEGINNING OF AUGUST - JUMP STARTED AND DROVE TO THE DEALERSHIP SERVICE CENTER. I WAS TOLD THAT THE BATTERY WAS FINE AND THAT "SHORT DISTANCE" DRIVING CAN DRAIN THE BATTERY - SINCE I DRIVE 45 MILES A DAY TO AND FROM WORK, THAT IS NOT A VALID "EXCUSE". NOW, 3 WEEKS LATER, MY CAR WAS PARKED ON A FLAT SURFACE FOR 36 HOURS WITH NOTHING LEFT ON - AND THE CAR IS COMPLETELY DEAD. TESTED THE BATTERY MYSELF BEFORE JUMPSTARTING IT - AND IT FULL. ABSOLUTELY NO REASON WHY MY CAR SHOULD NOT START.

I BOUGHT A 2020 TOYOTA RAV4 HYBRID FOR FUEL EFFICIENCY. I'VE HAD IT NEARLY 6 MONTHS AND HAVE NOT BEEN ABLE TO REALIZE ANY FUEL EFFICIENCY DUE TO A FAULTY FUEL TANK. MY GAS GAUGE WAS AT 1/4 TANK AND I REFUELED. THE PUMP STOPPED AFTER REACHING 'FULL'. WHEN I RESTARTED THE VEHICLE AFTER 'FILLING UP', THE GAUGE WENT TO 3/4 TANK INSTEAD OF FULL. AT ANY GIVEN TIME, I DO NOT KNOW HOW MUCH FUEL IS IN THE TANK, THEREFORE, I CANNOT TELL IF THE VEHICLE IS EVEN FUEL EFFICIENT. MY PREVIOUS CAR WAS A 2003 TOYOTA RAV4 NON-HYBRID AND I'D REFUEL EVERY 2 WEEKS AND IT HAS THE SAME SIZE FUEL TANK THAT THE 2020 TOYOTA RAV4 HYBRID SUPPOSEDLY HAS (14.5 GALLONS). IT FEELS LIKE THE FUEL TANK IS HALF THAT SIZE. I'M HAVING TO REFUEL MY 2020 TOYOTA RAV4 HYBRID WEEKLY TO KEEP FROM LEAVING ME STRANDED BECAUSE THE GAS GAUGE IS READING INCORRECTLY. TOYOTA NEEDS TO CORRECT THIS ISSUE ASAP.

TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS AT THE CAR WASH, THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. A MONTH LATER AFTER THE VEHICLE FAILED TO START-UP, AND THE VEHICLE WAS TOWED TO MODERN TOYOTA OF BOONE (225 MODERN DRIVE, BOONE NC, 28607, (828) 263-5437) TO BE DIAGNOSED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO LOW BATTERY VOLTAGE. THE BATTERY WAS RECHARGED AND THE FAILURE WAS FIXED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,023.

CAR BATTERY DIED AFTER ONE DAY OF SITTING WITHOUT USE. DEALER DID NOT FIND ANY PROBLEMS. BUT IT HAS LESS THAN 10,000 MILES. TOYOTA DEALER OFFERED NO SOLUTION AND MANY OTHERS HAVE THIS PROBLEM.

THE VEHICLE HAD NO BATTERY POWER TO START THE VEHICLE AFTER SITTING IN THE DRIVEWAY FOR 36 HOURS FROM WHEN LAST DRIVEN. THIS PROBLEM POSSES A SIGNIFICANT HAZARD AS THE VEHICLE WAS TOTALLY DISABLED.

NEW 2020 RAV4 HYBRID MAKES LOUD GRINDING NOISE SOMETIMES WHEN PLACED IN REVERSE AND EV MODE IS ENGAGED. APPEARS TO BE FAILURE OF SPRAG-TYPE DEVICE TO DISENGAGE ENGINE OR TRANSMISSION FROM ELECTRIC DRIVE SYSTEM. MULTIPLE MEMBERS OF FRANK TOYOTA SERVICE DECLARED IT TO BE NORMAL AND REFUSED TO MAKE ANY WRITTEN ENTRIES EVIDENCING THE COMPLAINT. THEY CLAIMED I WAS MISTAKEN WHEN I POINTED OUT THAT IT DID NOT BEGIN UNTIL THE VEHICLE HAD APPROXIMATELY 600 MILES ON IT.

TWO DAYS OF NOT DRIVING AND NO POWER TO CAR BROUGHT TO DEALERSHIP THEY SAID I WAS DREAMING OF THINGS AND BOUGHT IT HOME THEN TWO DAYS LATER IT HAPPEN AGAIN

2020 TOYOTA RAV4 HYBRID PURCHASED DEC 2019 BATTERY DIES AFTER CAR HAS BEEN SITTING A FEW DAYS CAR DOES NOT START HAVE TO TOW TO DEALER

THE POWER STEERING FAILED SUDDENLY. THE CAR WAS DRIVEN FOR TWO HOURS (FROM NYC TO PHILADELPHIA) THEN PARALLEL PARKED ON A CITY STREET AND TURNED OFF. THE CAR WAS RESTARTED LESS THAN ONE MINUTE AFTER BEING TURNED OFF (TO IMPROVE THE PARKING JOB); THE CAR STARTED, AND WAS ABLE TO DRIVE IN A STRAIGHT LINE FORWARDS AND BACKWARDS, BUT THE WHEELS COULD NOT BE TURNED WITHOUT SIGNIFICANT FORCE. THE REPAIR SHOP WAS UNABLE TO FIND ANYTHING WRONG WITH THE CAR OTHER THAN A PARTIALLY DRAINED BATTERY.