2020 Toyota RAV4 Complaint Log

FUEL TANK CAPACITY WHEN THE CAR WAS BOUGHT NEW WAS 9.3 GALLONS BETWEEN LOW FUEL LIGHT TO REFUEL CLICK AT GAS PUMP. AFTER FUEL TANK CAPACITY AFTER FUEL TANK AND PUMP REPLACEMENT IS 11.3 GALLONS. THIS IS BETWEEN WHEN THE LOW FUEL INDICATION ASSERTS TO WHEN REFUELING CLICKS AT THE GAS STATION. THIS IS STILL WELL BELOW THE ADVERTISED FUEL CAPACITY OF 14.5 GALLONS. A SOFTWARE RESET WAS DONE, BUT THE FUEL CAPACITY DID NOT CHANGE. THIS CAUSES US TO REFUEL MORE OFTEN THAN EXPECTED SINCE THE ADVERTISED RANGE OF 500 MILES ON A TANK OF GAS CAN NOT BE ACHIEVED. HAD WE KNOWN OF THIS ISSUE WHEN WE BOUGHT THE CAR, WE WOULD EITHER NOT HAVE BOUGHT THE CAR OR PAID LESS. TOYOTA IS STILL SELLING THESE CARS WITHOUT WARNING CUSTOMERS OF THE FALSE ADVERTISEMENT.

FUEL GAUGE DOES NOT REFLECT THE TRUE AMOUNT OF FUEL IN THE FUEL TANK. IT SEEMS TO BE SHOWING LESS FUEL FOR EXAMPLE THE RAV4 HYBRID HAS A CAPACITY OF 14.7 GALS OF FUEL. FILLING UP WHEN THE INDICATOR SHOWING ABOUT 18 MILES AND ABOUT 1/4 TANK. RE-FUELING ONLY 9.8 GALLONS WAS PUT INTO THE TANK. THE 2020 RAV4 HYBRID WILL ACHIEVE GOOD GAS MILEAGE AND AT 1/4 TANK SHOULD BE ABOUT 3.7 GAL. IN THIS CASE IT SHOULD HAVE 4.5 GALLONS. I WOULD ASSUME THAT A RESERVE WOULD BE 2 GALLONS WHICH WOULD GIVE ME 60+ MILES UNTIL COMPLETELY EMPTY. NOW IT IS BETTER TO HAVE MORE FUEL INSTEAD OF THE OPPOSITE OF LESS FUEL. BUT DEFINITELY THE 2020 RAV4 HYBRID HAS A FUEL INDICATOR ISSUE. WHICH FROM MY RESEARCH HAS THE SAME ISSUE STARTING FROM THE REDESIGNED 2019 RAV4. IT WOULD ALSO SEEM THAT TOYOTA HAS NOT BEEN INCLINED TO PROVIDE A FIX FOR THE ISSUE, SINCE THIS IS OCCURRING IN TWO MODEL YEARS. TOYOTA NEEDS TO ADDRESS THE ISSUE IN A TIMELY MANNER AND IN MY OPINION IT HAS NOT DONE FOR ITS CUSTOMERS. I ASK THE NHTSA TO INVESTIGATE THIS ISSUE TO PROVIDE REDRESS TO THE OWNERS OF THE RAV4 STARTING WITH THE REDESIGN 2019 MODEL YEAR. YOUTUBE HAS NUMEROUS COMPLAINTS FOR THIS ISSUE. I HAVE CONTACTED TOYOTA SUPPORT BY PHONE AND THEY SAY ARE AWARE OF THE ISSUE I REPORTED BUT HAVE NO TRUE FIX OR WHY IT IS OCCURRING. I PREVIOUSLY OWNED A 2017 RAV4 HYBRID AND THIS ISSUE WAS NOT REFLECTED IN THIS MODEL YEAR. WHEN FILLING AT ABOUT 1/4 TANK I WOULD BE PUMPING ABOUT 12-12.5 GALLONS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TOYOTA IS SELLING RAV4 HYBRID 2020 WITH DEFECTIVE GAS TANK. THEY ADVERTISE A 14 GALLON TANK AND ONLY 9-10 GALLONS FILL IT. TOYOTA KNOWS ABOUT THE PROBLEM AND THEY ARE STILL SELLING VEHICLES TO THE PUBLIC.

WITH FUEL GAUGE ON EMPTY AND DISTANCE TO EMPTY (DTE) SHOWING LESS THAN 20 MILES LEFT, AM ONLY ABLE TO FILL WITH 10-10.5 GALS OF FUEL IN A 14.5 GAL TANK.

THIS CAR IS NEW 800 MILES TOTALLY DEAD BATTERY.PARKED IN DRIVEWAY OVER NIGHT. TOW SERVICE TOOLS US WAS THE SECOND NEW RAV4 WITH A DEAD BATTERY TODAY.

THE FUEL TANK DOES NOT FILL TO ITS ADVERTISED CAPACITY OF 14.5 GALLONS. I GET ONLY ABOUT 10 GALLONS UNTIL IT STOPS.

ATTEMPTED TO FILL THE FUEL TANK ON 2020 RAV4 HYBRID WHICH REFLECTED THAT IS WAS BELOW 1/4 FULL, BUT WAS ONLY ABLE TO PUT IN 7 GAL WHICH OBVIOUSLY DID NOT REFLECT A FULL TANK (14.5GAL)

THIS IS MY NEW CAR 2020 RAV4 XLE. I BROUGHT IT IN DEC 2019. ONE DAY I PARKED MY CAR IN EVENING AND NEXT DAY CAR DID NOT START (AFTER 3 MONTH OF USE WITH AROUND 1100 MILES ON IT). I CALLED TOYOTA AND THEY SEND PERSON TO TOW CAR. THEY DID BATTERY JUMP AND IT WORKED. AFTER THAT I HAVE MANUALLY TURNED OFF ALL THE LIGHTS INSIDE THE CAR TILL NOW(HEAD LIGHT IS AUTO MODE) AND HAVE NO BATTERY ISSUE BUT I STILL WORRY ABOUT SOMETHING WRONG WITH THIS CAR?S ELECTRIC SYSTEM. *TR

I have had issues with my 2020 rav4. I have had kickbacks during acceleration, antifreeze/coolant loss, abnormal amount of blow-by, engine runs loud at times, car shakes when I start it, weird noise from under the hood, the dash lights and screen lights went dark once. I have been to multiple dealerships not long after I bought it and they said they “could not duplicate the issue”.. when I went to them regarding the antifreeze leak they said it is normal in new cars which I know is absolute lies. I need help as they are not willing to find the issues. I have pictures and videos to back this up.

I PURCHASED A NEW 2020 RAV4 XLE IN DECEMBER 2020, IT IS NOT EVEN 3 MONTHS OLD. I PARKED MY RAV4 IN MY DRIVEWAY AFTER GETTING HOME FROM WORK. THE FOLLOWING MORNING MY CAR HAD A DEAD BATTERY. I HAD THE BATTERY JUMPED BY TOYOTA ROADSIDE SERVICE. THE CAR STARTED UP, AND I WAS TOLD TO LET THE ENGINE RUN FOR ABOUT 45 MINUTES SO THE BATTERY COULD CHARGE. THERE'S NOTHING I COULD HAVE LEFT TURNED ON THE EVENING BEFORE THAT WOULD HAVE RUN THE BATTERY DOWN. IF YOU LEAVE A LIGHT ON, OR A DOOR AJAR THE LIGHTS GO OUT AFTER 20 MINUTES. THIS WAS NOT THE CASE. I DID AN INTERNET SEARCH ON TOYOTA RAV4 BATTERY PROBLEMS AND FOUND THAT THIS IS A COMMON ISSUE.

WHILE FUELING THE VEHICLE CAN ONLY PUT 10 GALLONS OF FUEL IN THE GAS TANK NO MATTER HOW EMPTY THE VEHICLE IS.

WHILE DRIVING ON THE FREEWAY IN OUR BRAND NEW 2020 TOYOTA RAV4 HYBRID WITH ONLY 5,000 MILES, ALL OF A SUDDEN THE SUNROOF EXPLODED ABOVE US -- SHATTERING GLASS FRAGMENTS UPWARDS AND OUTWARDS. OF COURSE, SOME MINOR FRAGMENTS LANDED UPON MY WIFE AND I -- BUT FOR THE MOST PART THE GLASS SHOT UPWARDS AND AWAY. IT WAS AS THOUGH SOMEONE HAD FIRED OFF A LOUD SHOTGUN INSIDE THE CAR. AFTER REGAINING CONTROL OF THE CAR AND SEEING THE SUNROOF COMPLETELY SHATTERED I LOOKED BACK AND NOTICED THAT THERE WERE NO OVERPASSES AROUND FOR SOMEONE TO DROP A ROCK AND ONLY A HANDFUL OF OTHER VEHICLES TRAVELING TO THE RIGHT OF US GOING IN THE SAME DIRECTION. WE GOOGLED THE CLOSEST TOYOTA DEALERSHIP AND DROVE 5 MILES TO JOHN ELWAYS CROWN TOYOTA. THE SERVICE ADVISOR WHO LOOKED AT THE CAR JUST SHOOK HIS HEAD. WHEN ASKED IF ANYTHING LIKE THAT HAS HAPPENED BEFORE -- HE REPLIED, "NO." I THEN LEFT THE CAR WITH THE DEALERSHIP SINCE THE INCIDENT HAPPENED ON A LATE AFTERNOON SATURDAY AND RENTED A RENTAL CAR FROM THEM. THE SERVICE DEPT. FINALLY CONTACTED ME ON TUESDAY AFTERNOON TO INFORM ME THAT THE SUNROOF WAS NOT COVERED BY THE WARRANTY -- AND THAT I WOULD NEED TO PAY THEM $1,700 TO HAVE IT REPAIRED BY THE DEALERSHIP. THIS IS A DEFINITE "QUALITY CONTROL" ISSUE OF TOYOTA'S -- AND FROM MY OWN RESEARCH HAVE FOUND NUMEROUS OTHER CUSTOMERS HAVING THE SAME SUNROOF EXPLOSION ISSUES OCCUR. BY NO MEANS SHOULD THIS PRODUCT DESIGN FAILURE AND GLASS SAFETY ISSUE BE IGNORED OR SHOULD EVER HAPPEN. IT'S OUTRIGHT DANGEROUS. AFTER MORE THAN A WEEK OF ENDLESS CONVERSATIONS, PROVIDING IMAGES, ETC.WITH THE CUSTOMER SERVICE FOLKS AT JOHN ELWAY'S DEALERSHIP AND TOYOTA HEADQUARTERS (PLANO, TX) THEY REFUSED TO HONOR THE WARRANTY REPAIRS -- AND ULTIMATELY LEFT ME HOLDING THE BAG TO REPLACE THE OBVIOUSLY DEFECTIVE WINDOW MYSELF. THIS IS A 2020 RAV4 -- ONLY TWO MONTHS OLD. AGAIN, THIS SHOULDN'T HAPPEN.

GAS TANK EITHER DOES NOT HOLD THE 14 GALLONS PROMISED OR DOES NOT ALLOW ALL FUEL TO BE USED. TANK ONLY ACCEPTS APPROX 9 GALLONS ON FILLUP. RANGE DISPLAYED ON DASH IS GREATLY DIMINISHED FROM PUBLISHED INFORMATION.

THE FUEL TANK ACCEPTS BETWEEN 9.5 AND 10 GALLONS TOTAL FOR A REFILL, EVEN WHEN IT HAS THE LOW FUEL LIGHT LIT. AFTER ADDING 9.5 GALLONS TO AN EMPTY TANK, THE FUEL GAUGE SHOWS FULL. THE TANK SPECS CLAIM A 14.5 GALLON TANK. THE VEHICLE ESTIMATES THE DISTANCE YOU CAN TRAVEL APPARENTLY ASSUMING A 14.5 GALLON TANK. RELYING ON THE ESTIMATED DISTANCE YOU CAN DRIVE IS NOT A GOOD IDEA, YOU WILL END UP STRANDED. THE FUEL TANK NOT ACCEPTING A FULL 14.5 GALLONS IS A PROBLEM. THE SAFETY ISSUE COMES IN WHEN THE "DISTANCE TO EMPTY" IS SIGNIFICANTLY MISREPRESENTED, BEING OFF BY AS MUCH AS 140MILES RIGHT AFTER FILLING THE TANK AND DROPPING FASTER THAN WOULD MAKE SENSE GIVEN THE PROMINENTLY REPORTED MPG VALUE ON THE SCREEN.

WHEN DOING MY FIRST FILL UP, MY GAS TANK WAS ONLY ABLE TO TAKE 11.19 GALLONS OUT OF THE 14.5-GALLON TANK AND THAT WAS AFTER DRIVING PAST WHEN THE REFUEL LIGHT HAD COME ON. THE RANGE OF THE TANK WAS THE PRIMARY REASON FOR PURCHASING THE RAV4 HYBRID AND UPON DOING MY RESEARCH I SEE THIS IS A PROBLEM FOR MANY RAV4 OWNERS. WITH A NEW 30 THOUSAND DOLLAR CAR HAVING THIS MUCH OF A FLUCTUATION IN ESTIMATED AND ACTUAL RANGE MEANS THAT THERE IS A DIFFERENCE OF OVER 100 MPG MISSING FROM THE RANGE. I DO NOT TRUST THE VEHICLE AND HOW IT REPORTS ITS INFORMATION AND DON'T FEEL COMFORTABLE ENOUGH TO TAKE A FAMILY TRIP AS I CAN'T TELL WHAT THE TRUE RANGE OF MY VEHICLE IS. IT IS STATED THAT TOYOTA IS LOOKING INTO THE ISSUE BUT THAT THEY SENT THE NOTICE OUT TO DEALERS AND SERVICE DEPARTMENTS, THIS SHOULD HAVE BEEN DISCLOSED BEFORE PURCHASING THE VEHICLE AND THIS IS NOT RIGHT AS FAR AS BUSINESS PRACTICES GO. ASIDE FROM THAT THE FACT THAT I DON'T GET TO FILL A FULL TANK THANK I PAID FOR BECAUSE OF THE SYSTEM OR DESIGN IS NOT OK. PLEASE HELP TO REMEDY THIS. I ALSO VIDEOTAPED MY FIRST TANK FILL UP WITH VIN EVIDENCE THAT THE VEHICLE IS MINE.

FUEL GAUGE IS INACCURATE AS WELL AS MILES REMAINING CALCULATIONS ARE INACCURATE. FUEL GAUGE INDICATES EMPTY WHEN APPROXIMATELY 2+ GALLONS REMAIN IN THE FUEL TANK. *TR

HAS PROBLEMS FILLING UP GAS TO THE FULL TANK

SERIOUS D-CELL BATTERY DISCHARGE ISSUE. TWICE OUR NEW RAV4 HYBRID HAS HAD TO BE JUMPED AND TAKEN TO DEALER FOR A DEAD BATTERY. DEALER FOUND NOTHING FIXABLE BUT REPLACED THE BATTERY. 1ST TIME WE WERE STRANDED IN HOTEL PARKING LOT AFTER TRIP ABROAD. 2ND TIME WAS AT HOME. CARGURUS SENDS ME 5 COMPLAINTS A DAY FOR OTHERS WITH THE SAME ISSUE. VEHICLE IS NOT RELIABLE.

The contact owns a 2020 Toyota Rav4. The contact stated while driving approximately 35 MPH, the "Engine Maintenance Required" warning illuminated. The contact stated that the instrument cluster displayed the warning; however, all information, including the speedometer, mileage, fuel, and temperature gauge went blank. The contact stated that power was not lost and was able to continue driving to the destination. The contact stated that when the vehicle was turned off and restarted, the instrument cluster functioned as needed. The contact stated that the failure was intermittent at first but had become a recurring failure and occurred at various speeds. The contact had taken the vehicle to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 48,000.

GAS TANK DOES NOT FILL ALL THE WAY

TOYOTA ADVERTISES THE 2020 RAV4 HYBRIDS ARE EQUIPPED WITH 14.5 GALLON FUEL TANKS, THE HYBRID ALLEGEDLY SHOULD GET 41 MILES PER GALLON FOR CITY DRIVING, 38 MPG FOR HIGHWAY DRIVING AND A COMBINED 40 MPG. THIS SHOULD APPROXIMATELY PROVIDE A RANGE OF 580 MILES ON A TANK OF GAS. HOWEVER, MY RAV4 HYBRID CANNOT REACH THAT RANGE BECAUSE WHEN REFUELING, THE GAS PUMP NOZZLE AUTOMATICALLY SHUTS OFF BEFORE THE TANK IS CLOSE TO BEING FULL. ADDING 8 GALLONS OF GAS WHEN THE LOW FUEL LIGHT IS ILLUMINATED CAUSES THE FUEL NOZZLE TO SHUT OFF. TRYING TO ADD MORE FUEL ALLEGEDLY CAUSES AN OVERFLOW EVEN THOUGH THE TANK SHOULD HOLD 14.5 GALLONS TOTAL. WHEN I CHECKED WITH THE DEALER ABOUT THE ISSUE THEY DO NOT HAVE ANY FIX FOR THIS ISSUE AND THEY HAVE SAID TOYOTA ALREADY KNOWS ABOUT THE ISSUE. I GOT PISSED OFF BECAUSE BOTH THE DEALER AND TOYOTA KNOWS ABOUT THE ISSUE, BUT THEY HIDE THIS INFORMATION FROM ME WHILE SELLING THIS CAR. I GUESS THEY CANNOT ADVERTISE FUEL TANK CAPACITY AS 14.5 GAL, WHAT THEY ARE DOING IS UNETHICAL. I WISH I GET AN OPTION TO RETURN MY CAR AND GET MY MONEY BACK.

LEASED MY 2030 RAV 4 XLE AWD IN LATE NOV 2019 IN JULY 2020 THE ENGINE STOPPING WHEN BREAKING FEATURE WOULD NOT WORK. MESSAGE SAID BATTERY CHARGING. BROUGHT IT TO THE DEALERSHIP THEY SAID THEY COULDN'T FIND ANYTHING WRONG THAT DIDN'T DRIVE IT ENOUGH. TOOK IT HOME. A WEEK LATER IT HAPPENED AGAIN.DEALER KEPT IT OVERNIGHT TO CHECK THE FULL ELECTRIC SYSTEM. FOUND NOTHING WRONG TOLD YOU DRIVE IT MORE. HAPPENS EVERY ONCE AND AWHILE. JUMP TO FEBRUARY 2021. DRIVING IT MORE PARKED CAR OUTSIDE 30 DEGREE NIGHT. NEXT MORNING WENT TO TAKE MY SON TO WORK AND THE CAR WAS TOTALLY DEAD. NOTHING WORKED. DIDN'T LEAVE ANYTHING ON, EVERYTHING LIKE IT ALWAYS WAS. CALLED TOYOTA SERVICE WHO SENT SOMEONE TO JUMPSTART IT. THAT WORKED. I WAS TOLD TO LET IT RUN FOR 30 MINS. I TOOK IT TO THE DEALERSHIP TOYOTA OF MASSAPEQUA NY. THEY CHECK THE BATTERY AND FOUND NOTHING WRONG. THEY KEPT IT OVERNIGHT TO PREFORM A FIRMWARE UPDATE. I AM JUST READING THAT THE CAR BATTERY SHUTTING DOWN IS A PROBLEM WITH MANY OTHER OWNERS. I HOPE THE FIRMWARE UPDATE WORKS BUT KNOWING WHAT I KNOW NOW I'M NOT SURE. WISH THE UPDATE WAS DOWN BACK IN JULY. TOYOTA SHOULD RECALL ALL 2020 RAV 4

CAR STOPPED AT GAS STATION WITH FUEL GAUGE EMPTY. CAR ADVERTISED AS HAVING A 14.5G FUEL TANK AND A RANGE OF 550+ MILES. WHEN TANK IS EMPTY IT WILL ONLY ALLOW 10-10.5 GALLONS OF FUEL BEFORE FULL. HAS EXHIBITED THIS BEHAVIOR ALL 4 TIMES BEING FILLED UP. TOYOTA HAS NOT ADDRESSED THIS SINCE THE REDESIGNED 2019 MODEL YEAR AND CONTINUES TO SELL CARS WITH NO NOTIFICATION TO CUSTOMERS LEAVING THEM TO GUESS HOW MUCH FUEL IS LEFT OR, AT WORSE TRY TO OVERFILL TO CAPACITY.

THE 14.5-GALLON GAS TANK IN MY 2020 TOYOTA RAV4 HYBRID HAS A DEFECT THAT PREVENTS THE TANK FROM BEING FILLED TO CAPACITY. THIS DEFECT NOT ONLY FAILS TO COMPLY WITH FEDERAL AND STATE GAS TANK REGULATIONS, WHICH PROHIBIT THE SALE OF VEHICLES THAT CANNOT FILL 90 PERCENT OR WITHIN TWO GALLONS OF THEIR NOMINAL GAS TANK CAPACITY, BUT SUFFER FROM A SUBSTANTIALLY REDUCED DRIVING RANGE. THE FUEL TANK DEFECT PREVENTS ME FROM GETTING ANYWHERE NEAR THE VEHICLES' ADVERTISED 550-PLUS-MILE RANGE (I AVERAGE 400-425 GALLONS A TANK), WHICH WAS A MAJOR SELLING POINT AND FOR WHICH I PAID A PREMIUM PRICE FOR; THIS HAPPENS AT EVERY INTERVAL I HAVE TO FILL UP ON GAS. I FEEL THIS IS A SAFETY HAZARD AS WELL, I MAY RUN OUT OF FUEL WHICH MAY RESULT IN AN ACCIDENT OR LEAVE ME STRANDED ON THE SIDE OF A BUSY OR DESERTED ROAD AND WITH A NY WINTER, IT IS JUST NOT SAFE TO BE STRANDED IN THE COUNTRYSIDE WHEN IT IS FREEZING COLD OUTSIDE. RUNNING OUT OF FUEL MAY ALSO DAMAGE MY VEHICLES FUEL SYSTEM TOO! THE OWNER'S MANUAL WARNS THAT IF MY VEHICLE RUNS OUT OF FUEL OR THE FUEL IS TOO LOW, THE HYBRID SYSTEM MAY NOT BE ABLE TO START.

THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR

TOYOTA TELLS ME THAT THE LANE DEPARTURE SYSTEM (LDA) AND THE LANE TRACING SYSTEM (LTA) ARE INDEPENDENT BY DESIGN. THIS CREATES AN UNSAFE DRIVING ENVIRONMENT AND HAS THE POTENTIAL TO CAUSE ACCIDENTS. I HAVE ABOUT 4700 MILES ON MY CAR AND MANY MILES OF DRIVING WITH THE LDA & LTA ENGAGED. I HAD POSITIVE CONTROL OF THE STEERING WHEEL AT ALL TIMES IN THE INCIDENTS DESCRIBED BELOW. WHILE DRIVING DOWN THE ROAD THE LTA CONSTANTLY MAKES CORRECTIONS TO THE RELATIVE POSITION OF THE CAR IN THE TRAFFIC LANE. IT REGULARLY TRIES TO STEER YOU OUT OF YOUR LANE. USUALLY, WHEN THE LTA IS STEERING THE VEHICLE OUT OF THE LANE, THE LDA SIGNALS. THE LTA DOES NOT MAKE A CORRECTION DESPITE THE LDA SOUNDING. IF THE LTA/LDA COMMUNICATED, RATHER THAN BEING SEPARATE MODULES, THE LDA WOULD TELL THE LTA IT WAS ABOUT TO STEER THE CAR OUT OF THE LANE AND MAKE THE CORRECTION. INSTEAD, THE LTA STEERS THE CAR OUT OF THE LANE AND THE LDA TELLS YOU THAT YOU LEFT THE LANE OR WILL LEAVE THE LANE. WHEN I DROVE 40 PLUS MILES TO THE DEALER, I TOLD HIM THAT I FELT AS IF I HAD WRESTLED THE VEHICLE THE ENTIRE WAY. THE SERVICE MANAGER DROVE THE VEHICLE AND EXPERIENCED THE CONDITIONS I AM DESCRIBING. HE TOLD ME THAT TOYOTA TOLD HIM THE VEHICLE WAS FUNCTIONING AS DESIGNED. I ALSO CALLED TOYOTA USA AND WAS TOLD THE SYSTEMS ARE INDEPENDENT AND FUNCTIONING AS DESIGNED. I TOLD THE DEALER AND TOYOTA USA THAT THE SYSTEMS ARE A SAFETY HAZARD. AS AN INDEPENDENT SYSTEM THE LTA CREATES A HAZARDOUS DRIVING CONDITION. IT IS TRYING TO STEER YOU OUT OF YOUR LANE, AND IF YOU DON'T MAINTAIN STRONG PRESSURE ON THE STEERING WHEEL, YOU WILL LEAVE YOUR LANE. THAT IS ESPECIALLY TRUE IF YOU IF DRIVE BY AN EXIT LANE. ON AN EXIT LANE TO THE RIGHT, EVEN THOUGH THERE IS A LANE MARKING TO THE LEFT OF THE VEHICLE, IT MAKE A SHARP PULL TOWARD THE RIGHT,

TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING ABOUT 5 MPH THE BRAKES FAILED. NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT DEPRESSED THE BRAKES 3-4 TIMES AND VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO PARKED VEHICLE. PRIOR TO THE CRASH A WITNESS SAID THE BRAKES MADE AN ABNORMAL NOISE. THE DAUGHTER ALSO HEARD A NOISE. A POLICE REPORT WAS FILED. THE VEHICLE DID CRASH INTO THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. THE CRASH OCCURRED FEB 3, 2020. THE APPROXIMATE FAILURE MILEAGE WAS 1300. *DT*JB *BF*JB

FUEL FILLING SHUTS OFF WHEN AT GAS PUMP. TANK NOT CAPABLE OF FILLING TO TOYOTA SPEC GALLON CAPACITY (14.5). MAXIMUM 10.5 GALLONS. GREATLY REDUCING OVERALL MILEAGE AND POSING SAFETY RISK WHEN MANUALLY TOPPING OFF GAS TANK.

FUEL-TANK CAPACITY IS LISTED AT 14.5 GALLONS THE TANK WON'T ACCEPT MORE THAN 9 OR 10 GALLONS.

I PURCHASED MY CAR ON 12-21-19 WITH THE EXPLICIT SALES CLAIM THAT THE 2020 RAV4 HYBRID TANK HOLDS 14.5 GALLONS. I WAS PROMISED THAT I COULD DRIVE OVER 550 MILES ON ONE TANK OF GAS. HOWEVER, I HAVE HAD TO REFUEL MY CAR 3 TIMES ALREADY. EACH TIME WHEN MY CAR FUEL TANK EMPTY LIGHT TURNED ON, I COULD ONLY GET BETWEEN 10-10.8 GALLONS UNTIL IT'S 'FULL.' I HAVE BEEN ABLE TO DRIVE ONLY 354-413 MILES ON A 'FULL' TANK OF GAS, A FAR CRY FROM THE 550 MILES PROMISED. I HAVE CONTACTED TWO DEALERSHIPS AND HAVE OPENED UP A CASE NUMBER WITH TOYOTA CORPORATION. THEY DENY EVER HAVING HEARD OF THIS PROBLEM AND DO NOT HAVE A FIX. DOING A QUICK SEARCH ONLINE PULLS UP COUNTLESS SIMILAR COMPLAINTS ABOUT THIS CAR ON CAR FORUMS. I ALSO LEARNED THAT A COUPLE OF CLASS ACTION LAWSUITS HAVE ALSO BEEN RECENTLY FILED.

THE GAS TANK WILL NOT COMPLETELY FILL AT THE GAS STATION. WHEN THE GAS LIGHT COMES ON AND SHOWS THAT IT IS EMPTY, I WILL GO TO THE GAS STATION AND IT WILL ONLY ALLOW ME TO FILL UP ABOUT 9-10GALLONS OF GAS. THE GAS TANK IS LISTED AS BEING 14.5GALLONS. THEREFORE, THE REPORTED GAS MILEAGE THAT WAS EXPECTING TO GET FROM THIS CAR IS EXTREMELY UNDER RATED AND INCORRECT. I CAN SLIGHTLY SQUEEZE THE GAS HANDLE AND PUT MORE FUEL IN THE TANK BUT I RUN THE RISK OF POTENTIALLY OVERFILLING AND SPILLING FUEL ON THE GROUND. THIS IS EXTREMELY FRUSTRATING.

TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE, THE POWER STEERING WAS LOOSE AND BECAME DIFFICULT TO MANEUVER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. SHE ALSO STATED THAT THE STEERING WHEEL PULLED TO THE LEFT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO TOM WOOD TOYOTA (6408 CRANE DR, WHITESTOWN, IN 46075) ON THREE OCCASIONS WHERE THE ALIGNMENT WAS ADJUSTED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO ANDY MOHR TOYOTA (8941 E US HWY 36, AVON, IN 46123) WHERE THE VEHICLE WAS DIAGNOSED WITH A MISSING FRONT TOE LINK. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. SHE THEN TOOK THE VEHICLE BACK TO ANDY MOHR TOYOTA FOR THE SECOND TIME WHERE THE MECHANIC MANUALLY ADJUSTED THE STEERING WHEEL HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 20V286000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60.

I AM WRITING THIS LETTER REQUESTING YOUR ASSISTANCE IN RESOLVING A CONTINUING PROBLEM I HAVE EXPERIENCED REGARDING MY RECENTLY PURCHASED 2020 TOYOTA RAV 4. IT SEEMS MY CAR CANNOT STAY IN THE DRIVING LANE, EVEN FOR A SHORT DISTANCE, WITHOUT MY HAVING TO CONSTANTLY ADJUST THE STEERING. I HAVE TAKEN MY CAR FOUR TIMES TO AUTHORIZED TOYOTA REPAIR SHOPS, BUT EACH TIME THEY WERE UNABLE TO CORRECT THIS PROBLEM. IN FACT, I WAS TOLD THAT THERE IS NOTHING WRONG WITH MY CAR, AND THIS IS HOW A TOYOTA RAV PERFORMS. I ALSO HAD A TIRE ALIGNMENT, THINKING THIS WAS THE PROBLEM, BUT TO NO AVAIL. GERMAINE TOYOTA ALLOWED ME TO TEST DRIVE A SIMILAR CAR, AND I NOTED IT STILL NEEDED CONTINUAL ATTENTION, BUT NOT AS MUCH AS MY CAR. I BELIEVE THIS TO BE A DANGEROUS DEFECT IN THE CAR AND MAY LEAD TO MANY UNNECESSARY ACCIDENTS. PLEASE LET ME KNOW IF YOU WILL BE OF ASSISTANCE TO ME AND OTHERS WHO MAY BE IN THE SAME SITUATION. I ANXIOUSLY AWAIT HEARING FROM YOU.

TOYOTA ADVERTISES CAR WITH 14.5 GALLONS OF GAS WITH 590 MPG RANGE AND FUEL TOPS OFF AT 10 GALLONS ONLY.

FUEL GAUGE DOES NOT PROPERLY REGISTER CORRECT FUEL AMOUNT IN VEHICLE. IT IS SHOWING EMPTY WITH ABOUT 4.5 GALLONS LEFT IN FUEL TANK. DEALERSHIP REFUSES TO ADMIT THERE IS AN ISSUE AND TRIES TO BLAME IT ON ETHANOL FUEL ADDITIVES....

MY 2020 TOYOTA RAV4 HYBRID DOES NOT GET THE RANGE NOR FUEL TANK CAPACITY AS ADVERTISED BY TOYOTA. THE FUEL TANK IS SPECIFIED AS 14.7 GALLONS, BUT MAXIMUM THAT I AM ABLE TO PUT IN IS AROUND 12 GALLONS AFTER FUEL TANK IS COMPLETELY EMPTY. BEING ABLE TO PUMP EVEN THIS MUCH FUEL INTO THE TANK IS ONLY POSSIBLE AFTER MANY PUMP RESTARTS. THIS IS A BOTH A SAFETY AND ENVIRONMENTAL HAZARD AS I HAVE TO CIRCUMVENT THE AUTOMATIC PUMP STOP.

THE VEHICLE'S FUEL TANK CAPACITY IS 14.5 GALLONS. WHEN THE FUEL GAUGE ON THE DASH SHOWS 1/8 OF A TANK, I CAN ONLY ADD 9-10 GALLONS OF FUEL BEFORE THE FUEL PUMP CLICKS OFF. AT A FUEL TANK LEVEL OF 1/8, I SHOULD BE ABLE TO PUT 12-13 GALLONS OF FUEL IN THE TANK. THERE IS NOT A SAFETY ISSUE HERE, BUT I'M NOT ABLE TO GET THE DRIVING RANGE ON A TANK OF FUEL THAT I WAS EXPECTING WHEN I PURCHASED THE VEHICLE. I SHOULD BE GETTING A RANGE IN EXCESS OF 500 MILES PER FILL UP, BUT I'M ONLY GETTING AROUND 400.

TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT AND TO THE RIGHT. THE VEHICLE WAS TAKEN TO MARKQUART TOYOTA (1844 COMMERCIAL BLVD, CHIPPEWA FALLS, WI 54729), ON SEVERAL OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT LANE DEPARTURE ASSIST WAS ACTIVATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE TAKEN BACK TO THE DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 800.

CONTINUATION, LOST WEBSITE.

UNABLE TO FILL FUEL TANK TO ADVERTISED CAPACITY (14.5 GALLONS). THIS IS A RECURRING ISSUE. WHEN FUEL IS LOW INDICATED BY FUEL GAUGE AND DISTANCE TO EMPTY CALCULATION, NEARING EMPTY, I AM ONLY ABLE TO FILL 9.5-10.5 GALLONS MAX.

I HAVE THE RAV4 LE BASE MODEL. IN THE FIRST 3 GEARS, TRANSMISSION JERKS A LOT DURING ACCELERATION, ALWAYS FEELING IT IS HAVING A HARD SHIFT. WHEN I PRESSED THE BRAKE PADEL PARTIALLY OR ROLLING STOP, THE CAR LURCHES, THIS IS PARTICULARLY DANGEROUS WHEN I MAKE TURNS, I FEEL THE CAR IS NOT STABLE. VERY DISAPPOINTED AT TOYOTA.

THE GAS TANK OF MY 2020 RAV4 HYBRID IS NOT FILLING PROPERLY. THE TANK IS SUPPOSED TO BE 14.5 GALLONS. MY FUEL GAUGE WILL READ JUST ABOVE EMPTY AND MY DISPLAY SAYS THAT I HAVE 29 MILES TO EMPTY. WHEN I GO TO FILL-UP MY TANK, THOUGH, IT CUTS OFF AFTER ROUGHLY 8.6 - 9 GALLONS. IF IT WAS TRULY ALMOST EMPTY, THIS IS WAY SHORT OF THE AMOUNT OF GAS THAT IT WILL TAKE TO FILL-UP MY TANK. WHEN I TURN THE CAR BACK ON, MY GAS GAUGE READS BETWEEN 3/4 AND FULL. BETWEEN FILL-UPS, I CAN ONLY DRIVE ABOUT 380 MILES. TOYOTA ADVERTISES ABOUT 580 MILES BETWEEN FILL-UPS. THIS HAS HAPPENED EVERY TIME I FILL-UP AND AT DIFFERENT GAS STATIONS.

WHEN THE LOW FUEL LIGHT COMES ON (IN THE MANUAL INDICATES THERE'S ABOUT 2.2 GALLONS LEFT IN THE TANK), I CAN PUMP ABOUT 9 GALLONS OF FUEL INTO THE TANK TO THE FIRST CLICK-OFF FROM THE GAS PUMP. SO, FOR A 14.5-GALLON TANK WITH A *2.2-GALLON RESERVE I SHOULD BE ABLE TO PUT ABOUT 12 GALLONS IN WHEN I FUEL UP, NOT 9 GALLONS. THE FUEL GAUGE WILL NOT SHOW FULL WHEN FUELING AND THE PUMP FIRST CUTS OFF, IT'S BETWEEN 3/4 AND FULL. THE DTE (DISTANCE TO EMPTY) WILL SHOW ABOUT 410 MILES AT THIS POINT. IT IS NOT POSSIBLE TO FILL THE TANK TO IT'S STATED CAPACITY. THIS HAS BEEN CONFIRMED BY A TECHNICIAN AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. TOYOTA INDICATED TO THE TECHNICIAN THAT THERE IS NO FIX. TOYOTA IS CONTINUING TO SELL THE RAV4 HYBRIDS WITH DEFECTIVE GAS TANKS.

2020 RAV4 XLE HYBRID. FUEL GAUGE SHOWS EMPTY WHEN ONLY APPROXIMATELY 10 GALLONS OF THE 14.5 GALLON TANK HAVE BEEN USED. THIS LEADS TO GETTING FAR LESS RANGE FROM A TANK OF GAS THAN THE VEHICLE SHOULD OR IS ADVERTISED TO GET. WHEN YOU FILL THE TANK THE COMPUTER FIRST ESTIMATES OVER 500 MILE RANGE BUT THEN QUICKLY DROPS AND ACTUAL RANGE YOU GET IS MORE THAN 100 MILES LESS DUE TO THE FUEL TANK PROBLEM.

TOYOTA'S CLAIM OF A 3,500 POUND TOW CAPACITY IS NOT TRUE. I CANNOT TOW A 3,000 POUND HOUSE TRAILER LEGALLY WITH THEIR OEM 4-PRONG WIRING HARNESS. A 7-BLADE PLUG IS REQUIRED TO PASS STATE INSPECTION AND TOYOTA DOES NOT AND WILL NOT PROVIDE THIS HARNESS. FALSE ADVERTISING AND SUCKER PROMOTION IS THE PROBLEM. BAIT AND SWITCH!!! SO SAD. VERY ANGRY!

GAS TANK WILL NOT FILL WITHIN TWO GALLONS OF CAPACITY AND GAS GAUGE DOES NOT ACCURATELY REFLECT FUEL REMAINING.

VEHICLE'S FUEL TANK WILL NOT FILL TO THE ADVERTISED CAPACITY OF 14.5 GALLONS. STOPS AT APPROXIMATELY 10 GALLONS. THIS ISSUE IS KNOWN BY THE MANUFACTURER AND DEALERSHIPS ABOUT THE MODEL YEAR AND CONTINUES INTO THE NEW. THE BUYERS ARE NOT INFORMED OF THIS BEFORE THE SALE IS MADE. WHY ARE TOYOTA AND THEIR DEALERSHIPS BEING ALLOWED TO CONTINUE THIS DECEPTIVE BUSINESS PRACTICE?

VEHICLE INDICATES FUEL EMPTY (GAS GAUGE AND WARNINGS) AFTER APPROX 350 MILES. FUEL TANK SUPPOSED TO BE 14.5 GAL., BUT TANK ONLY ACCEPTS 9-10 GALLONS FUEL BEFORE SHUTOFF. 1 FULL TANK FROM DEALER PLUS 1 FILL-UP WITH SAME RESULT. VEHICLE ALSO ONLY AVERAGING 36 MPG AFTER 2 TANKS MOSTLY HIGHWAY & NOW INTO 1 TANK MIXED CITY/HIGHWAY (TOYOTA INDICATES 38 HIGHWAY/40 CITY). EITHER FUEL TANK IS DEFECTIVE/CAPACITY IS INACCURATE, GAUGES/COMPUTER/WARNINGS ARE DEFECTIVE, OR BOTH?

I PURCHASED A 2020 TOYOTA RAV4 HYBRID LIMITED ADDITION FROM TOYOTA OF ESCONDIDO AND TOOK DELIVERY IN DECEMBER OF 2019. UPON DELIVERY, I NOTICED THE INSTRUMENTATION SAID THIS VEHICLE HAD 575 MILES TO EMPTY. WE WENT ON OUR ANNUAL CHRISTMAS TRIP TO N. CALIFORNIA. I NOTICED THAT OUR FIRST REFUELING I COULD NOT FILL THE TANK MORE THAN 9.5 TO 10 GALS OF FUEL WHEN SYSTEM SAYS LOW FUEL. THIS HAPPENS CONSISTENTLY SINCE THE FIRST FILL UP IN DEC 2019 TO NOW MAY 2020. THE BEST MILEAGE TO EMPTY HAS BEEN CONSISTENTLY 415 - 430 MILES TO EMPTY. WHERE DOES THIS EXPLAIN THE 14.5 GALLON FUEL TANK. SECONDLY WITH VERY CAREFUL AND TEDIOUS DRIVING IN TOWN OR HIGHWAY CANNOT ATTAIN ANYWHERE NEAR THE VEHICLE STICKER OF 41/38 MPG. THE BEST I CAN OBTAIN IN TOWN IS 31.5 MPG. I TOOK THE VEHICLE IN SEVERAL TIMES TO ADDRESS THIS ISSUE AND WAS TOLD THERE WAS NO FIX IN PLACE FOR THE FUEL ISSUE, BUT THEY ARE AWARE OF THIS ISSUE AND HAVE KNOWN OF THIS ISSUE SINCE 2019 MODELS. THEY HAD THE VEHICLE FOR THE DAY AND RETURNED IT TO ME WITH A FUEL ECONOMY READING OF 61 MPG. I WAS ASTONISHED AND ASKED HOW DID THEY DO THIS. THERE WAS NOT REPLY. JUST DRIVING THE VEHICLE HOME FROM THE DEALER THE FUEL ECONOMY STARTED TO FALL DRASTICALLY AND WITHIN 2 DAYS THE ECONOMY WAS BACK TO 31.5 MPG. *TR

I WAS TOLD MY TOYOTA RAV4 HYBRID HAS A 14.5 GALLON GAS TANK. EVEN WHEN FILLING UP WHEN THE GAS LIGHT TURNS ON, I AM BARELY ABLE TO FILL 10 - 11 GALLONS. UPON FILL-UP, THE SYSTEMS SHOW 520 MILES (EXAMPLE) TO EMPTY BUT WITHIN 20 MILES OF DRIVING THE BALANCES RUNS DOWN TO UNDER 450.