2020 Toyota RAV4 Complaint Log

Unknown engine maintenance light alert check light Recommend engine coolant bypass valve with gallon of coolant

There was a warning message pop up all the time and I went to Toyota service. They said I need to pay for a coolant bypass valve replacement and it costs approx 600-800 dollars. Also, they did not fill up for the engine oil even it’s in very low to dry position.

Part # 16260-f0010 - engine coolant bypass valve failed due to open or internal short and caused a Engine maintenance required warning which blocked other safety items on the display. This is a wide spread and known issue for Toyota which can result in engine overheating due to leaking coolant and result in engine failure (severely damage the engine) leading to engine stall and/or fire risk, causing potentially unsafe situations to occur for the driver and others in the vehicle. The error code is "P268115" for "Engine Coolant Bypass Valve Circuit Short to Battery or Open". Yes. the problem has been reported with NHTSA by others and from some dealers. When I took the vehicle into the dealership, and they stated that they had many RAV4's come in with this same message. They immediately said it is some engine component failure. There is a related NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling) and also a recall related to it (but not for my vehicle's VIN): [XXX] Yes, the component has been inspected by the dealer. No, there was no warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear Engine maintenance required warning sign did not go off which is good to have warning but blocking other safety items on the display dash board is a safety hazard. This could only be removed if we spend $185 for diagnostics (which is charged knowingly that this has been a reported/unreported problem around the 2.5-4yr/30-60k miles for the vehicles with this part) and fixing the part at the dealer and resetting the code. The cost of the part is affordable but the labor charge of $700 is exorbitant. The part replacement isn't covered under manufacturer's warranty. This part warrants recall as this is accidental poor manufacturing issue that is outside the scope of normal wear and tear and especially when the owner is not at fault. I'm expecting more repairs in future. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

RAV4 53,000 miles on and engine maintenance required prompt came on. No other warning lights on dash. Took it to dealership and it was a coolant bypass valve. Read up on it and it’s been happening to many more people. Was originally charged $900 but got a discount ended up being $825

Got an engine maintenance required alert, took to Toyota and they advised the coolant bypass valve needs to be replaced at just 38,000 miles. Googled this and found out many 2020 RAV4 with the same issue at just under 40,000 miles. Also a common issue is the voltage being low and we already had to get the battery replaced once and still get alerts of it being low after replacement. Have to pay today $765 for the coolant bypass to be replaced, will have the receipt later in the day.

I have 2020 Toyota rav4 XLE and all of sudden I got "Engine Maintenance Required" When I turn off the AC, this message goes away but comes in when I turn on the AC. I believe, it is coolant bypass valve which needs to be replaced. I read my forums in [XXX] and [XXX] and many others have complaint about the same. Toyota has to have a recall on this poorly manufactured bypass value. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine maintenance required “Visit dealer” Light is on and won’t turn off even when resetting the scheduled maintenance data. Needs a 3 point valve according to dealership. $650 cost for that part to make light go away. This is something that needs fixed and recalled as he says it’s a common issue with the RAV4.

I have a 2020 Toyota RAV4, two weeks ago the following display appear "Engine Maintenance Require, Visit Your Dealer". I attempted to clear it but it cannot be done. I check online for similar issues. I found that the 2019 Toyota RAV4, Camry, Avalon, and Lexus ES300H vehicles have similar issue with the 'coolant bypass valve'. Mine is also a 2.5L 4-Cylinder Engine. I purchase my Rav4 on Feb 24, 2020. My car only has 15,429 miles and a possible fire issue makes me nervous. I also notice than some preselected 2020 RAV4 were added to the recall, but not my RAV. Should I wait till my engine cracks or the cooling system fail?

p/a engine coolant bypass valve and coolant, and connector with pigtail, pins are full of corrosion inside connector. Items need to be replaced

Coolant bypass value failure. 2020 with 32751 miles. There are many of this failures reported on-line. Example: [XXX] At the dealer, the service manager relayed that a mechanic stated they've replaced several of these and it should be a recall. Cost was $520 and not covered by warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2020 Toyota RAV4 XLE purchased July of 2020. Just hit 35K miles and an "engine maintenance required" message appeared. The error message would not go away while driving and blocked the entire display screen. There is an issue with the Engine Coolant Bypass Valve that costs $700-$1000 to repair. The part and repairs are not covered by the 60,000 power terrain warranty.

Engine bypass coolant Valve needs to be replaced. The Engine Maintenance required light turned On. My car only has 74k miles and a 2020 model car and this is a $900 replacement. This is quite concerning as multiple owners have reported this part failing after even 30k miles. This part needs to be recalled.

My RAV4 doesn’t even have 40,000 miles on it. I found out that the coolant bypass system needs to be replaced. After investigating online, I realized that this is a very common problem for RAVs. I believe this should be a recall!

Engine maintenance required light came on. Scan code came up engine coolant bypass valve stuck open. Had to replace it. Cost me $120 for the part with hoses attached.

I have a 2020 RAV4 Toyota with 60,000 miles.. I have replaced the car battery 3 times now Toyota has no clue why. The 2nd battery only lasted 8 months and it was a name brand battery (Die Hard).. The engine problem started with a warning light that i could not turn off.. I took my car to Toyota and they told me right off (without checking) it was because of a Coolant Bypass Value, the Toyota service lady said it was her 5th Rav4 this week with the same problem. I checked on line and was surprised how many Rav4 customers were complaining about the same issue so i reported it to you.. Toyota is charging me $900 to replace.

ENGINE COOLANT BYPASS VALVE failed internally causing an open circuit.

My Toyota Rav4 2020 had engane maintenance issue drive to dealer alert. I diagnosed the problem an it is the coolant bypass valve that is not working. As I researched, I came to find out that this is a common problem for 2018- 2023 Rav4, Camry, and Corolla. This should be recalled having so many malfunctions on the vehicle.

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Coolant bypass valve failure my car has less than 50k Dealerships informed me that they fix around 10 a month for that part there is a defect regarding this pump

Sunroof shattered while driving.

In September 12,2023 I took my 2020 Toyota Rava 4 vehicle in to Cobb Toyota for a coolant by pass valve to be replaced after my check engine light kept coming on. I only had 25 790 miles on my vehicle at the time. Anthony Sullivan was my service rep. at the time And he stated that this something has been common with this type of vehicle. But could not explain why. I just wanted to report this to Toyota. They need to know about this. And I need to be reimbursed for $99.30 for what I paid for this repair under warranty. Thank you,

Engine maintenance light came on and dealership indicates it’s the coolant bypass valve. This seems to be a common safety issue being ignored by both Toyota and the transportation safety board…

The contact owns a 2020 Toyota Rav4. The contact stated while the vehicle was parked, the front driver's and both passenger's side doors were filled with water inside the door panels. The contact stated that the water had to be shaken out of the door panels. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that while the vehicle was at the dealer being serviced, the dealer unofficially informed the contact that the failure was due to failed door seals. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

In my 2020 Toyota RAV4, a "Engine Maintenance Required: See Dealer" message came onto my dashboard and would not go away when I cleared it. I took it into the dealership, and they stated that they had many RAV4's come in with this same message. They said it was most likely the engine's coolant bypass valve. After diagnosing the problem, the dealership confirmed it was the coolant bypass valve. This was very expensive to fix, and for a car that is just over 3 years old it seems unusual for this to occur so soon and to so many other card within the same year and time period. This part needs to be recalled and reimbursement should be provided to those who had to pay hundreds of dollars to get this fixed when it is very likely a faulty part.

Power steering light is on and possibly due to water penetration from recent heavy rainfall.

SRS AIR BAG MLFUNCTION

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Toyota engine coolant bypass trouble code. Seems to be wide spread reports amongst customers with newer generation 5 Toyota vehicles. Dealer quotes the 20 minute repair will cost $700-900 USD & the part itself is on back order due to the increasing failure rate of the part. The faulty part seems to affect the cooling system of the car but due to the increasing amount of reports & failures of the same part, the dealer should be recalling & replacing the part for free rather than billing customers $700+ dollars. For reference, my vehicle is a model year 2020 & has 19,000 miles & the part has already failed.

-Inspection found coolant bypass valve seized recommendation, was to replace coolant hose with bypass valve. YES, the car is available for inspection upon any request -Safety risk unknown if not fixed -Michaels Toyota of Bellevue Washington confirmed on September 23rd 2023. I brought the car in originally on September 9th 2023 for a 10,000 mileage service and oil change. when I called to ask why the engine maintenance notice wouldn't turn off. I was scheduled to bring the car back on September 23, 2023 the needed part was not in stock nor covered by the factory or powertrain warranty with 31,2002 miles on it. The warning light came on at the same time the service and oil change was due. I was stopped a month prior by a random mechanic who noticed the car was leaking abnormal amounts of what he said could be coolant on the passengers front undercarriage. This leaking has been happening for approximately a year and I was not notified the previous 3 times the car had been in for inspections.

High Voltage Warning and Low Power to Steering reading on the dashboard. Service engine warning!

The engine coolant bypass valve requires replacement. This could result in engine failure.

While under warranty, my vehicle's “engine maintenance required” alert came on. I called Toyota immediately and the customer service representative (not a mechanic) said it’s a common issue - coolant bypass valve. This is without me bringing the vehicle in for diagnostics. Shortly after the alert disappeared. Took it to the dealer and they said they didn't have any issues when they ran diagnostics. A few days later it came on again. I went to the nearest mechanic and they said that it should be recalled because there was no alert by the time I got there. I reached out to the dealership again and when they checked the vehicle they said the car alert needed to be reset. It’s been almost a year now and it’s back on and the dealership now wants $800+ to change the coolant bypass. The vehicle drives as it should with no issues other than the alert. I’ve read multiple forums where this is a common issue.

Coolant value had to be replaced apparently this happens more than we realize and if it’s a repetitive issue for many I believe it should be looked into. Thanks

Fuel tank fill up only 9-10gal wherein published rating to 14gal tank. There should be a recall on changing fuel pump but my VIN does not show any recall

On or about 8/21/23, we were driving from Vermont back to our home in New Jersey when the sound system started malfunctioning. First, we lost all sound (safety warnings, as well as radio). The sound returned and then cut out again repeatedly. Then, the speakers emitted loud (full volume) static and popping sounds despite the audio system being "off." At the time, we were driving at approximately 65 mph on a highway with our two young children. The noise was so loud that it was difficult to focus on driving. The static and popping sounds continued until we pulled over and shut the car off. These failures have continued and increased in frequency since that time. Our safety was put at risk in two ways: 1) all of the safety warnings were and are muted and ineffective and 2) a full-volume static/popping sound while driving at highway speeds could have caused an accident. Subsequently, we did the following: -Googled the issue and found a relevant Technical Service Bulletin published by Toyota in September 2020 that applies to our make/model and VIN. It is labeled T-SB-0086-20 and can be found here: [XXX] . This suggests the issue applies to multiple Toyotas. The Bulletin indicates the VIN number where the issued stopped -- suggesting Toyota took steps to fix it. There has been no recall related to this issue and we were never notified of this issue. The issue is apparently related to a defective amplifier. -Brought our vehicle to our local Toyota service center (Paul Miller Toyota of West Caldwell NJ). An employee there was able to reproduce and confirm the issue and recommended replacing the amplifier. -Called Toyota to report the problem and register a complaint given the safety issues, failure to notify us of the problem even though it was known to Toyota, and the cost of repair ($2640). There were no warnings, messages, or other symptoms of the problem prior to the failure on or about 8/21/23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine stalled on highway, was fortunate other drivers allowed us to get to the inside lane and on the shoulder. It bucked a couple times a few minutes earlier. A host of warning lights came on the dash. car did restart after ignition cycled off and on. Had over 1/2 tank fuel. Dash warnings that remained on CEL yellow. parking assist Radar and lane assist. Power steering seemed weak. No cruise control. Over the next 550 miles with engine shut offs during fuel stops dash warnings went out and car returned to normal. No longer trust this car with 70,000 miles.

My 2020 Toyota RAV4, "Engine Maintenance Required: See Dealer" message came on my dashboard and would not go away when I cleared it. I took it into the dealership, and they stated that they had 1000s of RAV4's come in with this same message. They said it was the engine's coolant bypass valve. After diagnosing the problem, the dealership confirmed it was the coolant bypass valve. This was very expensive to fix, $926.67, to be exact. For a car that is just over 3 years old, less than 40,000 miles, Toyota knew of these defective parts and still put them in to get the car out of their factory and onto a dealer’s lot. They do not care if it kills anybody, just get the car sold. Toyota needs to have this bypass valve as a ‘recall’ and issue refunds to THEIR loyal customers, so they call us, loyal customers, not sure how much longer I will be a 'loyal' Toyota customer. I addressed this matter with Toyota Motor Sales U.S.A. Inc. and the dealership I purchased my 2020 RAV4, Milton Martin Toyota of Gainesville, GA. They just blew it off. So, I went to another Toyota dealership to have the repair done.

I was driving and out of nowhere this warning came on engine maintenance required, and this now a normal maintenance required that means an oil change. The problem with this warning is the coolant bypass valve, and I’m not the only one with this issue, my car has only 32100 miles only, this a ridiculous for a new car. Plus it seem that this issue only comes on with tha A/C on

My Engine Maintenance Required light had appeared on dashboard and found out that is my coolant bypass valve that needed to be replaced. had on online, to find that this is a issue with Toyota, that people had to have this replaced. I had purchased my vehicle back in 2021, and just had this issue 2023. I took to the dealership and was told that it was that part. they are replacing the part going through the extended warranty insurance, but this is concerning, that if this OE part has a defect, that once my warranty expires that I will have this problem again and have no way on coverage.

2020 RAV4 with 47,589 miles. The engine maintenance light came on. It turns off once I shut off the vehicle and start it up again. It only comes back on when I put the air conditioner or heater on. I was told it's the heater control valve/coolant bypass valve and would cost around $900+ to repair. I did some research and see that this problem is occurring alot.

Coolant Bypass valve internal short.

This is a common issue for the 5th Generation Rav4. It doesnt read fault codes on the OBD2 scanner, but the ENGINE MAINTENANCE alert continuously comes up because of a faulty coolant bypass hose/valve. Toyota OEM Part # 16260-f0010. This should be a recall. Instead, we are paying out of pocket to get this fixed.

A known issue that has been occurring to many people with the coolant bypass valve system going out very soon after purchasing. I bought a 2020 Toyota rav4 and my bypass coolant valve has malfunctioned and needs replaced and of course is outside of the warranty. Per many google searches this is a common issue and should be addressed.

Got an oil change Monday 8/7/23 When I left the dealership & arrived home the “engine maintenance required” light came on. Contacted dealership next day (service was done at Maita Toyota of Sacramento) let them know about what happened they told me they’d do a diagnostic on the vehicle. Car was at 43,772 miles when I dropped it back off at dealership. They ended up letting me know the diagnosis was the coolant by pass value / hoses were bad and needed to be replaced. However - Toyota would not cover the repair because of their current powertrain warranty expiring on my vehicle. After researching online this seems to be a common issue with this year of rav4. I was luck enough to have extended warranty and only had to pay a $200 deductible but had I not it would be been almost $800 I would have had to pay. Toyota should be made aware of this issue. As an overheating issue can cause dozens of other problems with the car.

Coolant Bypass Valve failure at 41K miles. Confirmed by dealership. "Engine Maintenance" warning light came on before taking to dealership.

The Engine Maintenance Required Visit your Dealer came on and wouldn’t go away. I took it into Toyota and they charge $166 dollars to run a diagnostic. Plus what ever it cost to fix it. Turns out that 2020 Toyota RAV 4 Have an issue with the coolant by pass it’s a pipe if left unfixed it can make the car over heat and it’s part of the radiator can cost $700 to fix at the dealership. My car is only 3 years old it shouldn’t have this issues and be costing my hundreds of dollars to fix.

Under normal use, the rear Lift gate hinge appears to be failing for no reason. A gap on passenger side of the rear lift gate and body appears to widen and the hinge is squeaking as if it's failing. This causes the power lift gate to not close from time to time. This is still an issue and has not been addressed yet.

I started receiving error message, “Engine maintenance required Visit your Dealer“. I contacted the dealership and spoke with someone in parts and service. They advised me that the issue is the coolant bypass valve and the cost to replace it would be approximately $800 with parts and labor. They also stated that unfortunately this is a known defect and they can’t guarantee how long the repair would last because they would just be installing the same defective parts. In addition to that, they don’t have the parts and don’t know when they will get them because they are on back order. They said not repairing the problem could cause permanent damage to my vehicle. This should be a recall.

The contact owns a 2020 Toyota Rav4. The contact stated while driving 45 MPH, the vehicle lost motive power while accelerating. The contact heard a ding and became aware of an irregular voltage spike, steering power, and other unknown messages were displayed before quickly disappearing. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,600.

My car is leaking coolant and needs a new coolant bypass valve. It seems like it is happening to every rav4 and camry. They put in faulty parts.