There are 50 owner-reported air bags & restraints complaints for the 2021 Toyota RAV4in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Srs error appeared on the dash. Now the dealership is opening steering column to fix the electrical issue. The car has less than 29,000miles on it.
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2021 Toyota Rav4. The contact stated that while driving on the freeway at approximately 35 MPH, another vehicle approaching from the opposite direction attempted to make a left turn and collided with the contact's vehicle. The point of impact was the front driver's side wheel well and side bumper area, with additional damage noted on the front passenger side bumper. No warning lights illuminated. The other vehicle was driving at an undisclosed speed and sustained damage to its front-end frame. There was no property damage reported. Both vehicles came to a stop in the roadway at the intersection of [XXX] and [XXX] in San Jose, California. The contact's vehicle remained drivable and was driven to the residence; towing was not required. The airbags did not deploy. The driver sustained injuries, including a fractured vertebra and a fractured sternum, and received medical treatment. The driver believes that the injuries may have been prevented if the airbags had deployed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact related the failure to NHTSA Campaign Number 23V865000 (Air Bags). The failure mileage was unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was in a car accident that ended up being a total loss for my vehicle. I was hit head on to the front drivers side and none of my airbags went off. I am aware there was a recall for the passenger airbags, and was actually scheduled to get the repair the following week, but the drivers side airbags are not included in the recall. After the collision I received an error message on my display that advised there was an airbag malfunction and to contact my toyota dealer. Thankfully I did not sustain any known injuries, however I am pregnant and none of my airbags went off appropriately.
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts were not yet available for the recall repair. The vehicle was taken to two dealers but was not diagnosed or repaired. The dealers confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no case number was provided. The contact had not experienced a failure.
The contact owns a 2021 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not available. The dealer referred the contact to the manufacturer for additional information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the front passenger's side seat had not been used since the recall notification was received. The contact had not experienced a failure.
The vehicle is affected by Toyota Safety Recall 23TA15 / 23TB15 (NHTSA 23V865) involving the front passenger Occupant Classification System sensor. The recall notice states that the sensor may have been improperly manufactured, which could prevent the passenger airbag from deploying in a crash. As of 2025, the manufacturer continues to list the remedy as “not available,” far past the originally estimated timeline of Quarter 3 2024. This means the safety defect cannot be repaired, and passengers may be at risk if the airbag fails to deploy. The issue has been confirmed through Toyota’s recall lookup and dealer inquiries. No warning lights are present, so there is no way for the driver to know if the sensor is malfunctioning. The manufacturer has not provided parts, an inspection, or an interim repair. I am filing this complaint because the prolonged delay leaves the vehicle with an unresolved safety defect.
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags ) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
I was involved in an accident on the interstate traveling at about 80 mph and I hit a guard rail. I swerved, and then the lane assistance kicked in and made me lose control of the car completely, which is how I slammed into the guard rail. In that process, none of the airbags deployed and I had a passenger in the car.
The manufacturer has failed to provide a remedy in a timely manner. Toyota said a remedy would be ready October 2024. A year later, and there's no fix and no update to the remedy status.
On 9/20, I started receiving a dashboard notification alerting me of an airbag system failure (see photo) - that was unable to be dismissed for longer than 15-20 seconds obstructing my odometer, speedometer and gas meter. On 9/23, I had an appointment and was informed my car needed a “clock spring assy”. My car is not driven frequently and not even four years old yet.
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure related to the recall. The manufacturer was not contacted.
Airbags did not deploy after head on collision.
My 2021 Toyota RAV4 Hybrid (VIN: [your VIN]) has an open safety recall 23V865 for the passenger airbag. Toyota has not provided a remedy yet, and the vehicle is unsafe to transport a front passenger. Toyota estimated a fix by Q3 2024, but as of now no remedy is available. I am concerned about the ongoing safety risk and delay.
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted. The manufacturer was made aware of the issue and confirmed that the recall parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
It's been 2 years now and the dealer and Toyota are saying there are no parts available.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026