2004 Toyota Sequoia Body & Structure Problems

Rust! Frame completely rusted, even though the CRC was applied back in 2013.

The contact owns a 2004 Toyota Sequoia. The contact stated that while completing an inspection and emissions test on the vehicle, the mechanic informed the contact that there was severe rust on the rear subframe of the vehicle, near the control arm, and several other areas on the subframe. The contact stated that there were several holes on the subframe caused by the extreme rust. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 203,000.

See attached document for complaint.

See attached document for complaint.

TOYOTA frame is falling apart due to the use of faulty metal to manufacture those frames they ran a limited service campaign to replace some of the frames and they denied many other owners that right please help by telling TOYOTA North America to take care of this very hazardous issue thank you

The undercarriage is rotten you help my thanks

The frame is rusting away due to poor grade of metal that it is built from.

REAR HATCH DOOR WOULD NOT OPEN DEALER HAS REPLACED LOCK SUB ASSY AND HANDLE ASSY 3 TIMES IN THE PAST 10 YEARS. THIS IS THE FOURTH FAILURE LATCH HAS, 2010, 2014, 2018 AND 2021. THE FIRST THREE FAILURES OCCURRED ABOUT EVERY 4 YEARS THE CURRENT FAILURE WAS 2 YEARS AND 3 MONTHS. OWNED. CAR 6 YEARS BEFORE FIRST FAILURE.

SIGNIFICANT FRAME RUST IN THE REAR LEFT AND RIGHT

FUEL GAUGE NOT MEASURING FUEL PROPERLY. AFTER A FULL TANK, GAUGE INDICATES EMPTY TANK AFTER FEW DAYS. SPEEDOMETER NOT WORKING AND ENGINE LOSES POWER FOR A WHILE WHILE THE GAUGE GOES TO 100 MILES ON THE HIGHWAY AND GOES BACK TO ZERO AND RESTORES POWER TO THE ENGINE. THE VEHICLE HAS ONLY 145,000 MILES ON IT. ALSO RUST ON THE BODY FRAME .

I WAS CHECKING EVERYTHING ON MY VEHICLE OVER BEFORE I WENT FOR INSPECTION AND I NOTICED RUST CORROSION STARTING ON THE FRAME. I TOOK TO A FRIEND TO CHECK FOR ME AND THEY TOLD ME THAT THERE WAS A SAFETY ISSUE WITH THE FRAMES AND THERE WAS A RECALL OF SORTS BACK IN 2012 REGARDING THE FRAMES WERE NOT COATED CORRECTLY FOR THE COLDER STATES. I HAD HEARD ABOUT THIS WARRANTY ISSUE BEFORE BUT WAS NEVER NOTIFIED. MY BROTHER IN LAW TOLD ME TO CHECK IT OUT BACK IN 2016 WHEN THERE WAS A RECALL ON THE AIRBAG/STEERING COMPONENT. I WAS TOLD AT THAT TIME THAT THE RECALL/ WARRANTY ISSUE HAD EXPIRED AND NOTHING COULD BE DONE. I HAVE NOT NOTICED ANY RUST UNTIL THIS YEAR. THIS VEHICLE DOES NOT GO OFF ROAD AND IS ONLY DRIVEN ON PAVED ROADS. I CALLED TOYOTA USA ON 7/24/2019 AND EXPLAINED TO THEM THE SITUATION. ONE OF THE LADIES FELT CONFIDENT THAT I COULD BE HELPED. THEN WHEN I WAS TRANSFERRED TO A LADY NAMED ASHLEY, SHE INFORMED ME THAT THERE WAS NOTHING THEY COULD DO. SHE TOLD ME THAT THE WARRANTY ISSUE WAS SENT TO THE ORIGINAL OWNER IN JUNE OF 2012 AND THEY DID NOT RESPOND. THEY PROBABLY DID NOT RESPOND SEEING HOW I HAVE BEEN THE OWNER OF THIS VEHICLE SINCE 1/26/2012. I WAS THEN TOLD THAT SINCE I DO NOT TAKE IT TO A CERTIFIED TOYOTA SERVICE CENTER TO HAVE MY REGULAR MAINTENANCE DONE THAT THERE WAS STILL NOTHING THEY CAN DO. I SHOULD HAVE THE RIGHT TO TAKE MY VEHICLE WHERE I WANT WITHOUT THE MANUFACTURER DECIDING TO HONOR A WARRANTY BASED ON THE FACT THAT I GO TO ONE OF THEIR SERVICE CENTERS. I WOULD HAVE TAKEN MY VEHICLE DURING THE CORRECT DATES TO HAVE THE COATING PUT ON MY VEHICLE IF THEY WOULD HAVE SENT ME THE NOTICE AND NOT TO THE ORIGINAL OWNER. ESPECIALLY SINCE I WAS THE OWNER OF THE VEHICLE FOR 5 MONTHS WHEN THEY SENT OUT THE WARRANTY NOTICE BUT THEY SENT IT TO THE WRONG OWNER. I FEEL THAT TOYOTA SHOULD TAKE CARE OF THIS ISSUE.

TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. WHILE THE VEHICLE'S OIL WAS BEING CHANGED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS NOTIFIED THAT THE FRONT SWAY BAR BRACKET WAS ROTTED OUT. THE VEHICLE WAS TAKEN TO IRA TOYOTA OF TEWKSBURY (LOCATED AT 468 MAIN ST, TEWKSBURY, MA 01876, (978) 863-9009) WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 219,000.

THE BOTTOM PART OF THE TUBE FRAME IS RUSTED THROUGH. WHEN I WENT TO LIFT IT UP TO CHECK A LEAKING POWER STEERING FLUID LINE, THE JACK WENT THROUGH THE BOTTOM OF THE FRAME.

MY 2004 TOYOTA SEQUOIA HATCH (LOCK SUS ASSY AND HANDLE ASSY) HAVE FAILED AND BEEN REPLACED ON TWO OCCASIONS. ON 10 JULY 2014 AND 23 NOVEMBER 2018 EACH WERE COSTLY REPAIRS FOR A SIMPLE HANDLE/LOCK THAT WERE POORLY DESIGNED. A DOOR HANDLE AND LOCK SHOULD NOT COST OVER ONE THOUSAND DOLLARS DURING THE LIFE OF THE VEHICLE. AS THE ORIGINAL OWNER AND A LOYAL TOYOTA CUSTOMER I AM DISAPPOINTED WITH QUALITY OF SMALL PART REPLACEMENT JOBS I HAVE HAD TO COMPLETE TO MAINTAIN MY VEHICLE. HATCH DOOR FAILED WITH NO WARNING OR PREVIOUS PROBLEMS SUMMER AND WINTER CONDITIONS.

REAR HATCH DOOR WOULD NOT OPEN. HANDLE FAILED DEALER REPLACE LOCK SUB ASSY AND HANDLE ASSY. THIRD FAILURE IN 8 YEARS, 2010, 2014 AND 2018. PARTS ARE FAILING ABOUT EVERY 4 YEARS. OWNED CAR 6 YEARS BEFORE FIRST FAILURE.

AT ON OR ABOUT 7:30 PM ON MAY13TH 2018 OUR SON WAS DRIVING THE FAMILIES 2004 TOYOTA SEQUOIA NORTHBOUND IN 2 LANE DIVIDED HIGHWAY AND NO OTHER TRAFFIC PRESENT. WEATHER WAS INCLEMENT, VISIBILITY CLEAR BUT NOTHING OUT OF THE ORDINARY FOR FLORIDA. HE WAS TRAVELING 41 MPH IN A 45 IN THE LEFT LANE. NO SOONER THAN HE WENT THROUGH THE INTERSECTION TRAFFIC LIGHT CONTROLLED, (HE HAD THE RIGHT OF WAY) DID HE GO THROUGH WHAT THE DEPUTY SAID WAS A SLIPPERY SECTION OF THE ROAD WAY COVERED WITH STANDING WATER. HE RELEASED PRESSURE ON THE ACCELERATOR TO DIMINISH HYDROPLANING AND NO SOONER THAN THAT INSTANT THE VSC LIGHTS (VARIABLE SPEED CONTROL) LIGHTS ILLUMINATED IN THE DASH. HE REPORTED THAT THE RIGHT FRONT WHEEL LOCKED UP AND CREATED A PIVOT POINT FOR THE CAR TO SPIN AROUND 180 DEGREES CLOCKWISE, NOW FACING ONCOMING TRAFFIC AS HE WAS NOW IN THE RIGHT LANE. HE WAS FRANTICALLY ATTEMPTING TO REGAIN CONTROL OVER THE VEHICLE BY CONSTANTLY DEPRESSING THE BRAKES IN ORDER TO STOP THE VEHICLES MOTION HOWEVER UNSUCCESSFUL AS HE WAS PRESSING ON THE BRAKING PEDAL WITH NO RESPONSE, THE CAR NOW STILL IN MOTION, HIT THE CURB, AND LEFT THE ROADWAY BY GOING NOW BACKWARDS DOWN A STEEP EMBANKMENT OF OVER 12 FEET AND CAME TO A HALT. LUCKILY, A SHERIFFS DEPUTY WAS TRAVELING IN THE OPPOSITE DIRECTION AND HAD WITNESSED THIS AND WAS ABLE TO SAVE MY SONS LIFE BY HIS QUICK RESPONSE. THE CAR HAD TO BE EXTRACTED OUT OF THE CULVERT WITH RECOVERY CRANES. OUR FAMILY IS SO GRATEFUL TO THE DEPUTY AND THAT WE HAVE OUR SON ALIVE AND WITHOUT A SCRATCH. HE IS A BIT WORN FOR WEAR BEING SHOOK UP LIKE THAT. THE SEQUOIA HAS ALWAYS BEEN SERVICED BY TOYOTA AND WE ENJOYED YEARS OF TROUBLE-FREE OWNERSHIP UNTIL THIS INCIDENT.

UNDERCARRIAGE IS RUSTED, DCH TOYOTA NEW BRUNSWICK TECHNICIAN CONFIRMED THAT THE SEALANT THEY USED DID NOT PREVENT THE PROBLEM FROM OCCURRING. AND NOW THE VEHICLE IS NOT ROAD SAFE. BUT THEY DO NOT WANT TO MAKE THE REPAIR THAT THEY SHOULD HAVE DONE ORIGINALLY. STRANGE, THOUGH, IS THAT THEY FIXED THE SAME YEAR TUNDRA THAT HAS THE SAME FRAME AND UNDER CARRIAGE.

TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME WHERE SHE NOTICED THAT THE FRAME WAS RUSTED. THE DEALER (ELGIN TOYOTA, 1600 W LAKE ST, STREAMWOOD, IL 60107) INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD THE WARRANTY ENHANCEMENT PERFORMED ON THE FRAME IN 2014. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 177,000.

I PURCHASED A TOP OF THE LINE '04 TOYOTA SEQUOIA IN JANUARY OF THIS YEAR FOR ALMOST 9K. IT HAS LESS THAN 110K MILES ON IT AND IN PRISTINE CONDITION. WE TOOK IT TO THE SHOP IN AUGUST BECAUSE WE THOUGHT IT NEEDED A FRONT END ALIGNMENT. NOPE! THIS WAS THE FRAME THAT WAS RECALLED UNDER THE TUNDRA TRUCKS FOR RUSTING OUT BECAUSE THE FRAMES WERE NOT BUILT CORRECTLY. NO WHERE IN MY RESEARCH DID THE RECALL MENTION THE SEQUOIAS. THE FRAME IS RUSTED SO BADLY THAT IT ISN'T EVEN SAFE FOR ME TO DRIVE. I HAVE BEEN TO KERRY TOYOTA IN FLORENCE KY, AND SPOKE WITH SEVERAL DIFFERENT PEOPLE AND KEEP BEING TOLD THERE IS NOTHING YOU TOYOTA CAN DO ABOUT IT BECAUSE THE PREVIOUS OWNER DIDN'T TAKE IT IN WHEN THE RECALL WAS ACTIVE AND HAVE THE SPECIAL SPRAY COATING SPRAYED ON TO THE FRAME. THIS IS ABSOLUTELY OUTRAGEOUS. YOU HAD A RECALL ON THESE FRAMES AND DIDN'T INCLUDE THE SEQUOIA MODEL NAME AND TOYOTA KNEW THESE FRAMES WOULD BECOME DANGEROUS AND DETRIMENTAL TO THE LIFE OF THE CAR. THIS ISN'T A FEW HUNDRED DOLLAR FIX WHICH WE COULD DEAL WITH, IT'S 7 THOUSAND OR MORE DOLLARS FIX AFTER I PAID ALMOST 9K FOR A CAR THAT HAD LESS THAN 110K MILES AND IS OTHERWISE IN PERFECT CONDITION. WHEN WE PURCHASED THE CAR YOU COULDN'T TELL THAT THE FRAME WAS RUSTED SO BAD BECAUSE SOMEONE HAD SPRAYED UNDERCOATING ALL OVER THE FRAME. THIS CAR AND THE CONDITION IT IS IN MINUS THE FRAME SHOULD LAST ANOTHER 200K MILES OR MORE. I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE IT, I SPENT ALL THAT MONEY ON IT AND I CAN NOT BELIEVE THAT WITH EVERYONE WE HAVE SPOKEN TO NO ONE WANTS TO MAKE THIS RIGHT ESPECIALLY BECAUSE YOUR COMPANY KNEW HOW DETRIMENTAL AND DANGEROUS THIS FRAME IS, AND HERE I AM DRIVING MY CHILDREN AROUND IN IT. IT IS ATE UP WITH RUST SO BAD THAT IT CAN'T EVEN BE WELDED.

REAR HATCH HANDLE HARD TO OPEN AND DOES NOT CLOSE AT TIMES. IT'S BEEN REPLACED ONCE SIMULAR SMYPTOMS BEFORE IT BROKE. ORGINAL OWNER.