2004 Toyota Sienna Complaint Log

2004 TOYOTA SIENNA SLIDING DOORS GET STUCK AND STOP WORKING WHEN THERE IS COLD WEATHER, SNOW. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER STEERING GOES IN AND OUT ON THE VEHICLE. THIS HAS BEEN RE-OCCURRING PROBLEM FOR THE PAST SIX MONTHS. THE STEERING WILL GO OUT WHILE MAKING A LEFT OR RIGHT HAND TURN. THE FAILURE MILEAGE WAS 130000 AND THE CURRENT MILEAGE WAS 163000.

THE STEERING BINDS DURING TURNS. I HAVE NOTICED THAT THE PROBLEM GETS WORSE OVER TIME TO A POINT THAT IT SEEMS DANGEROUS TO DRIVE. WHEN YOU TURN THE WHEEL, THE WHEEL CATCHES AND TURNS THE VAN REAL QUICKLY IN AN UNCONTROLLED MANNER. MY MECHANIC HAS STATED HE NEEDS TO REPLACE THE STEERING RACK. *TR

THE TRUNK GATE OF MY TOYOTA SIENNA DOES NOT OPEN FULLY AND SOMETIMES GOES DOWN DURING COLD WEATHER. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED DURING INCLEMENT WEATHER THE CONTACT STATED THE REAR DRIVER AND PASSENGER SIDE AUTOMATIC POWER SLIDING DOORS WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE SEALS ON THE DOOR WERE FROZEN SHUT. WHILE THE VEHICLE WAS PARKED ON AN INCLINE THE DOORS WOULD AUTOMATICALLY CLOSE ON THEIR OWN WHILE EXITING THE VEHICLE. THE CONTACT NOTICED A CABLE ON THE AUTOMATIC SLIDING DOORS SNAPPED ON THE REAR DRIVERS SIDE. THE PASSENGERS IN THE REAR SEAT HAD TO ENTER AND EXIT THE VEHICLE FROM THE LIFT GATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MOTOR WAS DISCONNECTED AND THE WIRES WERE REMOVED. THE AUTOMATIC FEATURE WAS ALSO DISCONNECTED AND THE DOORS WERE OPENED MANUALLY. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 07/08/11 *BF THE CONSUMER STATED THE CABLE SNAPPED ON BOTH SLIDING DOORS, WHICH DISABLED AUTOMATICALLY. EVEN MANUALLY, THERE WAS NO WAY TO OPEN OR CLOSE THE DOORS. UPDATED 11/23/11

MY DOOR HAS THE DOOR CHECK ISSUE TO THE POINT IT WILL NOT HARDLY CLOSE, AND TOYOTA FEELS SINCE IT WAS 5 YEARS , 3 MONTHS FROM DATE OF PURCHASE, THEY ARE NOT RESPONSIBLE FOR IT. I SUSPECT THIS WAS PRESENT AND ALL AFFECTED TOYOTAS SHOULD BE RECALLED TO FIX BOTH THIS DRIVER DOOR, BUT THE PASSENGER DOOR AS WELL. MAKE : TOYOTA MODEL : SIENNA YEAR : 2004 MANUFACTURER : TOYOTA MOTOR CORPORATION SERVICE BULLETIN NUMBER : 07017 DATE OF BULLETIN : OCT 23, 2007 NHTSA ITEM NUMBER : 10023697 COMPONENT : STRUCTURE:BODY:DOOR SUMMARY : CUSTOMER SUPPORT PROGRAM - WARRANTY COVERAGE EXTENSION FOR THE FRONT DOOR CHECK ON CERTAIN 2004-2007 MY SIENNA VEHICLES. *NJ *TR

STEERING WHEEL ON TOYOTA SIENNA 2004 MAKING NOISE AND STIFF WHEN TURNING LEFT OR RIGHT. OCCURS WHEN TEMPERATURE DROPS BELOW 40 DEGREES. *TR

I HAVE A 2004 TOYOTA SIENNA WITH ELECTRIC SLIDING SIDE DOORS. THE PASSENGER SIDE SLIDING DOOR LOCKED OPEN TODAY AND WOULD NOT MOVE. MY WIFE WAS TAKING CHILDREN TO SCHOOL. IT WAS VERY COLD. I TOOK THE VAN TO THE TOYOTA DEALER AND THEY SAID IT WOULD BE NEAR $2000 TO REPAIR IT. THEY HAD TO CUT THE DOOR CABLE SO WE COULD OPERATE IT MANUALLY. THIS IS UNACCEPTABLE. I OWN TWO TOYOTA'S AND WAS PLANNING TO BUY MORE. THEY NEED TO RECALL THIS ISSUE AS I HAVE READ MANY SIMILAR STORIES. *TR

WHILE DRIVING THE VEHICLE (2004 TOYOTA SIENNA), IN AN EFFORT TO MAKE A TURN, THE STEERING WHEEL WOULD LOCK, AND NOT ALLOW YOU TO TURN EITHER DIRECTION FOR MULTIPLE MOMENTS. AFTER TAKING IT TO TOYOTA ABOUT 3-4 TIMES (ABOUT DEC 2009), THEY FINALLY DETERMINED THAT IT WAS A SYSTEM FAILURE IN A SELF CONTAINED UNIT, THAT WOULD PREVENT YOU FROM SEEING IT IN THE FORM OF LOW POWER STEERING FLUID, ETC. AT THAT TIME, IT WAS REPAIRED AND CONSIDERED TO BE UNDER WARRANTY. IN THE PAST MONTH OR SO, THIS BEING MIDDLE OF JAN 2014, THE STEERING HAS BEEN HAVING SIMILAR ISSUES. HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES, AND THE TIME PRIOR TO MY DROP OFF YESTERDAY, THEY STATED THAT IT INVOLVED THE "RESERVOIR" AND INSTALLED A NEW ONE. AFTER A FEW DAYS OF HAVING IT, THE ISSUE HAPPENED AGAIN YESTERDAY. I CAN RECALL THAT IN THE FIRST REPAIR (ABOUT 2009) AND THE CURRENT REPAIR, THE ISSUE SEEMED MORE PREVALENT WHEN THE WEATHER WAS COLD AND RAINY. GIVEN THAT I JUST DROPPED THE VEHICLE OFF YESTERDAY, THIS INCIDENT IS STILL NOT COMPLETELY RESOLVED AT THIS POINT. *TR

SLIDING SIDE DOORS FREEZE SHUT AND CAN NOT BE OPENED WHEN TEMPERATURE DROPS BELOW FREEZING. *TR

I HAVE A 2004 SIENNA XLE IN WHICH THE CABLE ON THE DRIVER'S SIDE SLIDING DOOR SNAPPED. THIS IS THE 4TH DOOR TO HAVE SAFETY ISSUES. THE CABLE HAS SNAPPED AND IS HANGING FROM THE BACK REAR WINDOW. IT'S FRAYED AND RUSTY! THE DOOR NOW WILL NOT OPEN.....VERY SCARY IN THE CASE OF HAVING TO EXIT THE VEHICLE QUICKLY!!WHEN I PURCHASED A TOYOTA (AT A PREMIUM COST , I BELIEVED THAT I WAS PAYING FOR QUALITY!). THIS VEHICLE'S DOOR ISSUES ARE A TIME BOMB! I HAVE READ ENOUGH TO KNOW THAT THIS IS A COMMON PROBLEM AMONG SIENNA OWNERS YET THERE IS NO RECALL! UNBELIEVABLE! SHAME ON TOYOTA FOR NOT STANDING BY THEIR "QUALITY" PRODUCT! *TR

SLIDING PASSENGER DOOR PRONE TO FREEZING AND SQUEAKING IN COLD WEATHER. *TR

I EXPERIENCED SIGNIFICANT DIFFICULTY (STIFFNESS, LACK OF RESPONSIVENESS) IN THE POWER STEERING OF MY 2004 TOYOTA SIENNA. SUBSEQUENT EXAMINATION BY MY DEALERSHIP REVEALED THAT BOTH THE STEERING RACK AND PINION AND THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MINIVAN HAS ONLY 51,000 MILES. *TR

RIGHT POWER SLIDING DOOR IS COMPLETELY INOPERATIVE. UNABLE TO OPEN THE DOOR WITH EITHER THE MANUAL HANDLES (INSIDE OR OUTSIDE) OR THE POWER SWITCH. *TR

CABLE ON RIGHT POWER SLIDING DOOR ASSEMBLY WAS RUSTED. PRESENTED PROBLEM TO TOYOTA DEALER 10/27/09. WAS TOLD THAT THE ENTIRE MECHANISM WOULD NEED REPLACING SINCE CABLE ITSELF IS NOT SOLD ALONE. IN THE PROCESS OF CLOSING DOOR TODAY, THE CABLE SNAPPED. DOOR IS NOW INOPERABLE BOTH IN POWER AND MANUAL MODE. SAFETY CONCERN SINCE CHILDREN RIDE IN THAT PART OF VEHICLE AND NEED TO EXIT ON RIGHT SIDE AT SCHOOL (CURBSIDE). *TR

STEERING PROBLEM ON 2004 TOYOTA SIENNA. STEERING WILL JERK AS THE WHEEL IS TURNED - REQUIRES EXTRA EFFORT TO TURN THE WHEEL AND THEN WILL JERK THROUGH THAT DIRECTION. IT THEN HAS TENDENCY TO STICK, SO VEHICLE CONTINUES TURNING WHEN STEERING WHEEL GRASP IS RELAXED. OPERATOR NEEDS TO QUICKLY RESPOND TO AVOID LOSS OF CONTROL. PROBLEM IS MOST PRONOUNCED WHEN VEHICLE IS COLD BUT STILL NOTICEABLE AFTER IT HAS WARMED UP. THE PROBLEM CAME ON SUDDENLY ABOUT ONE WEEK AGO. VEHICLE HAS ~82,000MILES. *TR

ON NOVEMBER 30, 2009, I GOT A FLAT TIRE, AND CALLED AAA TO PUT ON THE SPARE. WHEN THEY ARRIVED AND LOOKED UNDER MY CAR, THEY DISCOVERED THAT I NO LONGER HAD A SPARE TIRE! IT HAD APPARENTLY FALLEN OFF AT SOME POINT PREVIOUSLY. I THINK IT MAY HAVE FALLEN OFF IN LATE SEPTEMBER OF 2009, AS I DID NOTICE SOMETHING BUMPING AROUND UNDER THE CAR ON A TRIP ON THE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 50 MPH SHE HEARD AN EXTREMELY LOUD NOISE COMING FROM THE ROOF OF THE VEHICLE. SHE PULLED OVER AND DISCOVERED THE NOISE SHE HAD HEARD WAS THE SUNROOF WHICH HAD VIOLENTLY EXPLODED. A TEMPORARY REPAIR WAS MADE TO THE VEHICLE. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 124,949. THE CURRENT MILEAGE WAS 125,249. UPDATED 01/25/10 *BF THE REPAIRS WERE PAID FOR THROUGH THE CONSUMERS INSURANCE COMPANY. THE REPAIR TECHNICIAN NOTED THAT THERE WAS NO EVIDENCE OF ANY FOREIGN OBJECT HAVING IMPACTED THE GLASS. NO FURTHER PROBLEMS SINCE THE REPAIR. UPDATED 01/26/10.*JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS ATTEMPTING TO CLOSE THE PASSENGER SIDE SLIDING DOOR SHE NOTICED THAT THE DOOR WAS STUCK IN THE OPEN POSITION. SHE WAS UNABLE TO OPEN OR CLOSE THE DOOR NORMALLY. A TOYOTA DEALER INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL BODY SHOP. THERE WERE NO PRIOR WARNINGS. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 140,000. UPDATED 2/22/10 *CN THE REAR PASSENGER POWER SLDIND DOOR BECAME STUCK IN THE OPEN POSITION DUE TO A RUSTED AND FRAYED CORD. THE DEALER STATED THEY COULD NOT FIX IT, BECAUSE IT WAS A BODY SHOP ISSUE. UPDATED 06/18/10.*JB

TOYOTA SIENNA LE 2004 SUDDENLY ACCELERATED WHILE BRAKE PEDAL WAS PRESSED ON A PARKING. CAR CRASHED INTO THE WALL BECAUSE IT WAS ONLY A FEW FEET IN FRONT OF THE VEHICLE. *TR

NO EVENTS LEADING TO FAILURE. OCT. 2008: PASSENGER SIDE POWER DOOR CABLE CAME OFF TRACK NOT ALLOWING FOR DOOR TO BE OPENED. REPAIRED NOV. 2008- CABLE REPLACED BUT OLD PART NOT AVAIL. VERY EXPENSIVE TO REPAIR (OVER $1000-$1700 EST. FROM TOYOTA) NOV. 2009-DRIVER SIDE POWER DOOR CABLE CAME OFF TRACK HAVING SAME PROBLEM. HAVE NOT YET REPAIRED. THIS IS VERY UNSAFE. SHOULD THERE BE AN EMERGENCY I AM UNABLE TO RETRIEVE 4 CHILDREN IN CARSEATS (AGES 3-6) FROM REAR OF CAR ON DRIVER SIDE. I CANNOT AFFORD THIS REPAIR EVERY YEAR. [XXX] WE ARE ONLY OWNERS OF THIS VEHICLE. PURCHASED NEW IN 2004. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE OWN A 2004 TOYOTA SIENNA AND THE CABLE IN THE AUTOMATIC DOOR GOT FRAYED AND CAUGHT IN THE MOTOR. THE DOOR WAS STUCK OPEN. MY HUSBAND HAD TO FORCE IT CLOSED SO WE COULD DRIVE OUR FOUR KIDS HOME AND THE DOOR FELL OFF! HE HAD TO FORCE IT BACK ON AND LOCK IT SO WE COULD GET HOME. ONLINE SEARCHES SHOW ME MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE AUTOMATIC DOOR FOR THAT YEAR'S MODEL. *TR

I HAVE A 2004 TOYOTA SIENNA LE. I AM UNABLE TO OPEN MY RIGHT REAR POWER SLIDING DOOR WITH THE KEY FOB, BUTTON ON THE B-PILLAR, OR BUTTON ON THE DRIVER OVERHEAD CONSOLE. THIS PROBLEM OCCURS AT ALL TEMPERATURES. FOR NOW, I CAN OPEN THE DOOR MANUALLY. I HAVE NO CONFIDENCE THE PROBLEM WILL NOT GET WORSE. THE DEALER DIAGNOSIS IS A DEFORMING REAR ROLLER DOOR HINGE. A DOOR HINGE BENDING DURING UNDER NORMAL USE SHOULD NOT LEAD TO A FAILURE AT ANY TIME. AFTER SOME RESEARCH ON THE INTERNET, I HAVE DISCOVERED MANY PEOPLE ARE HAVING THE SAME PROBLEM AND OTHER PROBLEMS. I AM FORTUNATE MY SLIDING DOOR POWER CABLE HAS NOT BROKEN AND I HAVE A GARAGE SO MY DOORS DO NOT FREEZE SHUT IN COLD WEATHER (HAVE EXPERIENCED ON SKI TRIPS). THESE ARE SEPARATE PROBLEMS BUT INDICATIVE OF QUALITY PROBLEMS AT TOYOTA ON THE SIENNA DOORS. IN THE EVENT OF A CRASH, I HAVE NO CONFIDENCE I WILL BE ABLE TO OPEN THE DOOR AND GET THE CHILDREN OUT. THE SLIDING DOORS IN THE 2004 TOYOTA SIENNA APPEAR TO BE POORLY DESIGNED AND THE HINGE DEFORMING UNDER NORMAL USE. THE VEHICLE SHOULD BE RECALLED TO FIX THESE ISSUES. *TR

THE SLIDING DOORS WILL NOT OPEN WHEN OUTSIDE TEMPERATURE IS BELOW FREEZING. IF YOU NEED TO ENTER AND EXIT THE VEHICLE YOU MUST CRAWL THROUGH THE FRONT SEAT. THE AUTOMATIC DOOR WILL SOMETIMES OPEN WITHOUT BEING MANUALLY ACTIVATED. THE AIR IN THE REAR WILL AUTOMATICALLY COME ON AND SHUT OFF AFTER A FEW SECONDS WITHOUT BEING MANUALLY ACTIVATED. *TR

THE CABLE WHICH OPENS AND CLOSES THE LEFT SIDE SLIDING DOOR BROKE. THE DOOR JAMMED AND WOULD ONLY OPEN ABOUT 6 TO 8 INCHES. THE DEALER TOLD ME THAT THE CABLE WAS RUSTED THROUGH. *TR

POWER DOORS ON 2004 TOYOTA SIENNA SNAPPED. ONE DOOR WILL NOT OPEN EVEN MANUALLY. THE DEALER TELLS ME THE HINGE IS BROKEN. THE VAN IS ONLY 7 YEARS OLD AND NEVER IN AN ACCIDENT, ALSO GARAGE KEPT. TOYOTA WILL FIX THE DOORS FOR 2,000 A DOOR. IF THERE WAS AN ACCIDENT IT WOULD BE IMPOSSIBLE TO REMOVE THE PASSENGERS IN THE BACK OF THE VAN. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA .THE CONTACT STATED WHILE DRIVING 10 MPH OR MORE THE TRANSMISSION WOULD HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 140,000. UPDATED 11/05/10. *LJ

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOOR ON THE VEHICLE DOES NOT WORK PROPERLY. THE DOOR GETS JAMMED AND WILL NOT CLOSE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO GET A NEW MOTOR FOR THE DOOR. THE DEALER STATED THE PROBLEM IS WITH THE CABLE BUT THE CONTACT WOULD HAVE TO GET A NEW MOTOR IN ORDER TO REPLACE THE CABLE. THE FAILURE MILEAGE WAS 130000 AND THE CURRENT MILEAGE IS 160000.

THE SLIDING DOORS ON OUR TOYOTA SIENNA ARE DEFECTIVE. THEY STICK SHUT FREEZE IF THE TEMPERATURE GETS LOW ENOUGH OR THERE IS ENOUGH MOISTURE. IT'S HARD TO PREDICT THE CIRCUMSTANCE BUT THE FACT IS, OUR KIDS CANNOT GET IN OR OUT OF THE VAN AND WE HAVE HAD TO DRIVE IT ANYWAY, THREE DIFFERENT BEEPERS GOING OFF ALL THE WAY. I HAVE READ THAT THIS IS A COMMON PROBLEM FOR THE SIENNA AND YET TOYOTA CONTINUES TO DO NOTHING ABOUT IT, DENYING IT, IN FACT. IF WE WERE IN AN ACCIDENT, AND HAD TO ESCAPE QUICKLY, ONLY THE DRIVER AND PASSENGER COULD ESCAPE. WHEN SIDE DOORS ARE FROZEN SHUT, KIDS HAVE TO EXIT THROUGH THE BACK DOOR WHICH IS ALSO DANGEROUS. I KNOW MY 2004 IS PAST THE WARRANTY, BUT IF THIS IS A COMMON A PROBLEM AS I HAVE READ, SHOULDN'T THERE BE A RECALL? *TR

TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. WHILE PARKED ON A DOWNWARD INCLINE, THE REAR DRIVER SLIDING POWER DOOR OPENED AND THEN ABRUPTLY CLOSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN ORDERED THE LATCH ASSEMBLY BECAUSE THE BOTTOM DOOR LATCH HAD FRACTURED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 60,500. UPDATED 12/09/09 *BF UPDATED 12/10/09.*JB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. HE RECEIVED RECALL NOTICE NUMBER 09V234000 (EQUIPMENT:OTHER:LABELS) IN EARLY NOVEMBER. WHEN HE CONTACTED THE DEALERSHIP, HE WAS ADVISED THAT THEY WOULD NOT HONOR THE RECALL. HE SPECULATED THAT THE FAILURE REFERENCED IN THE RECALL CAUSES THE VEHICLE TO VIBRATE WHEN ACCELERATING PAST 75 MPH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000.

I HAVE A 2004 TOYOTA SIENNA XLE MINIVAN. A SMALL WIRE SNAPPED ON THE PASSENGER SIDE POWER DOOR. I AM NOT ABLE TO OPEN THE DOOR AUTOMATICALLY OR MANUALLY. THE ONLY WAY TO FIX IS TO HAVE TOYOTA INSTALL NEW MOTOR FOR $1800 WHICH IS WAY TOO EXPENSIVE FOR SOMETHING THAT IS A NECESSARY COMPONENT IN A VAN. *TR

ENGINE CODE P2241 COME ON SEVERAL TIMES. TOYOTA SHOULD COVER THIS UNDER EMISSION WARRANTY. IT HAPPEN 3 TIMES, IN 07/10/2007, THEN IN 2008 AND NOW AGAIN. *TR

I HAVE A 2004 TOYOTA SIENNA MINIVAN. IT HAS TWO POWER SLIDING REAR DOORS THAT USE A CABLE TO OPEN AND SHUT. OVER THE PAST FEW MONTHS THERE HAS BEEN A GRINDING NOISE COMING FROM BOTH DOORS AND RECENTLY, ONE OF THE CABLES FINALLY SNAPPED, RESULTING IN THE DOOR TO BE UNUSABLE. I AM BEING TOLD BY TOYOTA THIS IS A $1200 REPAIR AS THE WHOLE DOOR MECHANISM NEEDS TO BE REPLACED, DESPITE THE FACT THE ONLY PROBLEM IS THE SNAPPED CABLE. THIS REPAIR IS ONLY FOR ONE OF THE DOORS. THE OTHER CABLE LOOKS AS IF IT COULD SNAP SOON, AT WHICH POINT IT WILL BE AN ADDITIONAL $1200 TO REPAIR. MY UNDERSTANDING OF THE ISSUE IS THAT THE CABLE HAD A PLASTIC COATING THAT DETERIORATES OVER TIME. THE COATING BECOMES DRY AND BRITTLE OVER TIME, CAUSING IT TO CRACK AND FALL OFF THE WIRE, LEAVING THE WIRES COMPLETELY VULNERABLE TO GETTING WET, RUST, FREEZE, ETC, ALSO RUBBING EXTENSIVELY UNPROTECTED AGAINST THE GEARS. AS THE BARE CABLE IS EXPOSED TO THE ELEMENTS, IT WEAKENS AND THE WHOLE CABLE SNAPS, MAKING THE DOOR JAM ALTOGETHER. AFTER READING SOME INFORMATION ON THE INTERNET, IT SEEMS THIS IS A COMMON PROBLEM WITH MANY TOYOTA SIENNA VANS AND THIS ISSUE SHOULD BE THE SUBJECT OF A RECALL. *TR

I PURCHASED A 2004 TOYOTA SIENNA LE IN 2003. THE DATE THAT I WAS TO PICK UP THE BRAND NEW VAN I WAS INFORMED OF A RECALL. WHEN I PICK UP THE VAN I WAS TOLD THAT THE RECALL CONCERNING THE GAS TANK WAS MADE. NOW, THE GAS TANK IS LINKING, WHAT SHOULD I DO NOW. *TR

I WAS DRIVING 2004 TOYOTA SIENNA XLE AWD, 109,000, WITH BRIDGESTONE RFT SNOW TIRES. AT 15-20 MPH ON DRY PAVEMENT, I TRIED TO STOP QUICKLY FOR A DOG STROLLING IN FRONT OF US. THE VAN SLIGHTLY SLOWED, THE DOG WADDLED OUT OF THE WAY AND WE CAME TO A ROLLING, GRADUAL STOP WITH THE BRAKE PEDAL DEPRESSED FULLY TO THE FLOOR. I HADN'T TIME TO PUMP BRAKES AND I DON'T KNOW IF IT WOULD HAVE MATTERED. THE TOYOTA DEALER COULDN'T DUPLICATE PROBLEM AND SAID PADS, ETC; WERE GOOD. HAS HAPPENED TO ME THIS ONE TIME ONLY, BUT GOOGLE SEARCH SUGGESTS OTHERS MAY HAVE HAD THIS EXPERIENCE. THANKS

TOYOTA SIENNA MINIVAN SLIDING DOOR WILL NOT OPEN/CLOSE - GOT STUCK IN THE OPEN POSITION. *TR

DURING THE NORMAL OPERATION OF THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR, THE CABLE SNAPPED AND GOT CAUGHT SO THAT THE DOOR COULD NOT FULLY OPEN OR FULLY CLOSE. IT WAS NECESSARY TO CUT THE CABLE OUT AND OPERATE THE DOOR MANUALLY TO GET THE DOOR TO SHUT AT ALL. THE QUOTE TO REPAIR THE PROBLEM WAS $1232.12. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. AFTER LEAVING A COMPLETE STOP, THE VEHICLE ACCELERATED 15 MPH PAST THE INTENDED SPEED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. A TECHNICIAN CONCLUDED THAT THE ECM NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 97500.

TOYOTA SIENNA 2004 SLIDING DOOR MOTOR CABLE WAS TOTALLY RUSTED AND SNAPPED. SLIDING DOOR IS NOT OPERABLE. SLIDING DOOR WIRE IS TOTALLY RUSTED DURING NORMAL USE. AS S RESULT, DOOR WAS JAMMED AND NEITHER CAN BE CLOSED NOR OPENED. TOYOTA DOES NOT SELL CABLE SEPARATELY, SHOULD PURCHASE WHOLE MOTOR ASSEMBLY INSTEAD. SIMILAR CABLE COST IS AROUND 10 DOLLAR (FROM HARDWARE STORE) BUT MOTOR ASSEMBLY IS AROUND 1500 DOLLAR. *TR

POWER PASSENGER SIDE SLIDING DOOR CABLE SNAPPED DOOR IS INOPERABLE FROM INSIDE AND OUTSIDE. *TR

MY 2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR MECHANISM STOPPED WORKING AND WE WERE UNABLE TO OPEN THE DOOR ON THE PASSENGER SIDE. IT IS CLEAR FROM FORUMS ON THE INTERNET THAT THIS IS A WIDESPREAD PROBLEM. *TR

WE HAVE A 2004 TOYOTA SIENNA XLE THAT HAS JUST SUFFERED A FAILURE OF THE POWER SLIDING DOOR, CAUSING IT TO BECOME STUCK IN THE OPEN POSITION. MY WIFE WAS FORCED TO DRIVE WITH TWO YOUNG CHILDREN IN THE BACK SEAT AND THE SIDE DOOR WIDE OPEN. THIS IS EXTREMELY UNSAFE AND DEMANDS A RECALL. APPARENTLY THE CABLE WAS FRAYED BY A FAILED HINGE, AND I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM. THIS IS A 5-YEAR-OLD MINIVAN WITH 84,000 MILES. HOW IS TOYOTA ALLOWED TO IGNORE SUCH A BLATANT SAFETY DEFECT TO THEIR CARS THAT OCCURS WITHIN THE FIRST 3 TO 5 YEARS? IT IS OUT OF WARRANTY AND THEY WILL PROVIDE NO MEASURES FOR REPAIR, BUT NO REASONABLE PERSON WOULD EVER EXPECT THE DOORS OF A CAR TO BE THE FIRST THING TO STOP WORKING, AND IN THAT SHORT A PERIOD OF TIME. THIS IS UNACCEPTABLE AND DANGEROUS AND SIMPLY SHAMEFUL FROM A QUALITY MANUFACTURER ON A $38,000 VEHICLE. I AM SURE YOU ARE HEARING LOTS OF COMPLAINTS ABOUT THIS DOOR HINGE AND CABLE MOTOR. THE DEALER HAS QUOTED A REPAIR AROUND $2,000 INCLUDING WORK AT A BODY SHOP WELDING ON THE NEW HINGE. MEANWHILE, I'M WONDERING ABOUT THE OTHER DOOR. WILL IT BE ANOTHER $2,000? PLEASE ISSUE A RECALL NOW!!! *TR

WE HAVE A 2004 SIENNA WITH AUTO-SLIDING DOOR FOR PASSENGER SIDE. THE VAN HAS AROUND 57000 MILES. IT IS RAINING/SNOWING TODAY AND THE PASSENGER DOOR COULDN'T BE CLOSED. MY WIFE AND MY KID IS STUCK IN NEWTOW, 30 MIN AWAY FROM HOME. THE PASSENGER SIDE DOOR CAN'T BE CLOSED MANUALLY. THE OUTSIDE TEMP IS AROUND 35 DEGREE. BY READING THE INTERNET, IT LOOKS LIKE MANY 2004 SIENNA OWNER HAVE THE SAME ISSUE. I CONSIDER IT AS A SAFETY ISSUE SINCE MOST VAN OWNERS HAVE YOUNG KIDS IN THE VAN. IF THE DOOR IS STUCK IN THE WINTER TIME, IT IS A BIG PROBLEM. *TR

I OWN A 2004 TOYOTA SIENNA XLE MODEL. THE SLIDING DOOR CABLES PLASTIC/RUBBER SHIELD BEGAN TO PEEL OFF AND NOW THE DOOR WON'T CLOSE IN AUTOMATIC MODE BECAUSE IT ALWAYS SENSE RESISTANCE. I TRIED TO DISABLE THE AUTOMATIC MODE AND PUT THE DOORS ON MANUAL MODE, BUT IT'S NEARLY IMPOSSIBLE TO MOVE THIS DOOR AS SOMETHING SEEMS TO BE STUCK. DID A SEARCH ON THE WEB AND IT SEEMS LIKE ALMOST EVERYONE IS HAVING THIS PROBLEM NOW THAT THIS MODEL IS GETTING TO BE 4-5 YEARS OLD. SOME SAYS TO CUT THE CABLE IN ORDER TO GET THE DOOR TO OPERATE SMOOTHLY IN MANUAL MODE. BUT I DON'T WANT TO TAKE THE CHANCE. TOYOTA REALLY SHOULD HAVE A RECALL ON THIS MAJOR DESIGN FLAW AND SAFETY HAZARD. THANK YOU. *TR

1. EVENTS LEADING TO THE FAILURE: MY WIFE WAS TRAVELING NORTH ON PEEBLES RD IN ALLISON PARK, PA IN OUR 2004 TOYOTA, SIENNA. AFTER MY WIFE PROCEEDED THROUGH THE INTERSECTION WITH DUNCAN AVENUE THE DRIVER OF THE VEHICLE IN FRONT OF MY WIFE SUDDENLY STOPPED SHORT AND THAT PERSON'S BRAKE LIGHTS DID NOT COME ON. WHEN MY WIFE REALIZED THE SITUATION SHE HIT HER BRAKES HARD AND THE PEDAL WENT QUICKLY TO THE FLOOR PROVIDING NO BRAKING AND RESULTING IN MY WIFE?S VEHICLE TO HIT THE VEHICLE IN FRONT OF HER. WHILE ALL VEHICLES WERE TRAVELING WELL WITHIN THE SPEED LIMIT THE DAMAGE WAS EXTENSIVE AS THE VEHICLE IN FRONT OF MY WIFE WAS A FORD EXPLORER. 2. THE FAILURE, FREQUENCY, AND CONSEQUENCES: I HAVE TRIED TO REPLICATE THIS FAILURE AND CAN READILY RECREATE IT. IN A SAFE ENVIRONMENT I HAVE TRIED TO SUDDENLY AND DRAMATICALLY HIT THE BRAKES AND THE PEDAL QUICKLY GOES RIGHT TO THE FLOOR. SOME FAIRLY LIMITED BRAKING DOES OCCUR DURING THESE ATTEMPTED RE-CREATIONS BUT IT SEEMS TO BE TOO LITTLE AND DELAYED. MY WIFE'S VEHICLE WAS SIGNIFICANTLY DAMAGED REQUIRING $7,083.61 IN TOTAL REPAIR COST (DOCUMENTATION IS AVAILABLE). 3. WHILE THE CRASH WAS THE FIRST TIME FOR SUCH A DRAMATIC FAILURE, OUR CONCERNS OF THE SOFTNESS OF THE BRAKING SYSTEM HAD BEEN PREVIOUSLY REPORTED TO A LOCAL TOYOTA DEALER AND THEIR RESPONSE WAS "THAT IS HOW THOSE BRAKES ARE". SO NOTHING HAS REALLY BEEN DONE TO CORRECT THE FAILURE AND I BELIEVE ALL THE PARTS IN THE BRAKING SYSTEM CURRENTLY ARE ORIGINAL TO THE VEHICLE. *TR

AUTOMATIC SLIDING PASSENGER SIDE DOOR CABLE BROKE. DOOR WILL NOT OPEN OR CLOSE. OCCUPANTS ARE TRAPPED IN VEHICLE. MUST CLIMB OVER FRONT SEAT OR OUT DRIVERS SIDE SLIDING DOOR (WHICH ALSO BROKE) TO EGRESS VEHICLE. *TR

THE CABLE ON THE AUTOMATIC SLIDING DOOR FRAYED AND BROKE, PREVENTING THE DOOR FROM SECURELY CLOSING. FOR THAT DAY, THE DOOR WOULD SLIDE OPEN OR SHUT DEPENDING ON HOW I DROVE AND THE ANGLE OF THE TERRAIN. THEN LATER IN THE DAY, THE DOOR WOULD NOT CLOSE AT ALL. I WAS ABLE TO SLIDE IT SHUT ABOUT HALFWAY AND THEN IT WOULD GET STUCK. I FIGURED OUT THAT THE BROKEN CABLE WAS GETTING TANGLED IN THE DOOR, PREVENTING IT FROM CLOSING SO I HAD TO CUT THE CABLE TO CLOSE THE DOOR. A LOOSE DOOR LIKE THIS IS DANGEROUS BECAUSE IT IS HEAVY AND WOULD SOMETIMES SLIDE BACK ON THE KIDS. THIS DOOR IS A VERY HEAVY DOOR AND CAN EASILY HURT SOMEONE. THE COST TO REPAIR IS PROHIBITIVE SO WE HAVE HAD TO SWITCH THE DOOR TO BE USED MANUALLY, BUT SOMETIMES IT STILL DOES NOT LOCK IN PLACE IN THE OPEN POSITION. *TT

WE HAVE A 2004 TOYOTA SIENNA. WE HAVE DISCOVERED THAT THE CABLE ON DRIVER SIDE OF THE SLIDING DOOR HAS RUSTED/ROTTED AND SNAPPED OFF. WE HAVE CALLED TOYOTA ABOUT THIS ISSUE AND THEY INFORMED US THAT THE DOORS ARE NOT COVERED. WE FEEL THAT THIS IS A SAFETY ISSUE AS THE DOORS ONLY OPEN PART WAY. WE HAVE FOUND THAT THERE WAS NO RECALL ON THIS ISSUE. PLEASE LOOK INTO THIS ASAP. JUST PICTURE YOUR CHILDREN TRAPPED IN THE VAN DURING AN ACCIDENT- THESE DOORS ARE TOO HEAVY FOR THEM IN MANUAL MODE. THIS IS HAPPENING TO MANY TOYOTA VEHICLES, TO THE POINT WHERE THIS NEEDS TO BE AIRED ON NATIONAL TELEVISION FOR TOYOTA TO STEP UP AND STAND BEHIND THEIR VEHICLES. THIS IS ABOUT SAFETY AND OUR CHILDREN - NOT JUST A BONUS FEATURE. HELP US TO KEEP OUR CHILDREN SAFE IN THESE FAMILY BUILT VEHICLES! PLEASE!!! *TR

CAR PARKED ON HILL WHILE OPENING THE POWER SLIDING DOOR CABLE SNAPPED AND DOOR SLID CLOSED ON HAND. DOOR CABLE IS A SMALL THIN CABLE THE DOOR MOTOR PULLS ON IN BOTH DIRECTIONS TO OPEN AND CLOSE. CABLE RUSTED THROUGH THERE IS NO MAINTENANCE SCHEDULE OR WAY TO INSPECT CABLE. CABLE RUSTED AND BROKE WITHIN DOOR. CABLE SHOULD HAVE BEEN MADE OF STAINLESS STEEL OR SOME NONE CORROSIVE MATERIAL. THERE ARE A LARGE NUMBER OF COMPLAINTS FOR THIS ONLINE. A SMALL CHILD WOULD BE IN DANGER DUE TO THE WEIGHT OF THIS DOOR. *TR