NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Toyota Sienna. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
LOSS OF POWER STEERING DUE TO INTERNAL LEAK OF FLUID INTO RACK. MADE HIGH PITCHED SQUEAKING NOISE AND FLUID WOULD SLOWLY LEAK (INTERNAL, COULD NOT FIND EXTERNAL LEAK) FIRST OCCURRED AROUND 11/08 AND REPAIRED FIRST UNDER WARRANTY ON 3/09 AT 34,749 MILES. NOW HAS OCCURRED AGAIN AT 80,000 MILES . *TR
CABLE SNAPPED ON SLIDING DOOR OF 2004 SIENNA, CAUSING DOOR TO REMAIN OPEN UNTIL I COULD FORCIBLY CLOSE IT. THIS WAS A POTENTIALLY DANGEROUS SITUATION IN THAT 1) CABLE SNAPPING COULD HAVE HURT SOMEONE, AND MORE IMPORTANTLY 2) CAR HAD TO BE DRIVEN WITH DOOR OPEN UNTIL GOT HOME AND COULD FORCIBLY CLOSE IT. TOYOTA PUT OUT A TSB FOR THIS PROBLEM IN APRIL 2004 BUT ONLY COVERED THE PROBLEM FOR 3 YR/36K MILE. ADDITIONALLY THEY IMPLEMENTED PRODUCTION LINE FIXES TO PREVENT THIS PROBLEM IN THE FUTURE. BUT THOSE OF US UNFORTUNATE ENOUGH TO ENCOUNTER PROBLEM AFTER 36K MILES HAVE TO PAY $1800 PARTS AND LABOR TO FIX JUST ONE DOOR. I BELIEVE THAT THIS IS A PREVALENT PROBLEM IN THE 2004 SIENNA AND TOYOTA SHOULD ISSUE A RECALL FOR THEIR CUSTOMERS DUE TO THE POTENTIAL DANGER INVOLVED. *TR
SUDDEN ACCELERATION BANK DRIVE THROUGH AFTER COMPLETING BUSINESS TRANSACTION. AFTER STEPPING ON THE ACCELERATOR CAR LEAPED FORWARD SUDDENLY GOING OVER A BERMANS CRASHING INTO TWO VEHICLESD AMAGING BOTH MY VEHICLE WAS TOTALLED*CW
CABLE BROKE ON PASSENGER SIDE SLIDING DOOR. CABLE SHOT UP BETWEEN DOOR PANEL AND WINDOW. NEARLY STRIKING A PASSENGER. *TR
PASSENGER SIDE REAR SEAT DOOR CABLE SNAPPED RENDERING DOOR INOPERABLE AND A SAFETY PINCH POINT. DOOR WILL ONLY OPEN TO ABOUT 3 FEET AND THEN WILL AUTOMATICALLY CLOSE. *CN
BOTH FRONT SEATBELTS IN OUR 2004 TOYOTA SIENNA HAVE REPEATEDLY JAMMED IN THE PLASTIC BEZEL WHEN RETRACTED OR EXTENDED, RENDERING THEM USELESS. WITH CONSIDERABLE EFFORT THE SEATBELTS HAVE BEEN LOOSENED, HOWEVER, THEY ARE NOW TWISTED INSIDE. HAVING DONE A QUICK SEARCH ONLINE, THIS APPEARS TO BE AN ONGOING SOURCE OF FRUSTRATION AND HAZARD FOR A NUMBER OF VAN OWNERS. *TR
2004 TOYOTA SIENNA POWER DOOR IS INOPERABLE. THERE WAS A TSB EL004-04 ISSUED STATING A PROBLEM EXISTED, YET WE WERE NOT CONTACTED WHILE THE VAN WAS STILL UNDER WARRANTY. *TR
THE CABLE ON THE PASSENGER SIDE SLIDING REAR DOOR SNAPPED, MAKING IT IMPOSSIBLE TO CLOSE THE DOOR. I HAD TO DRIVE MY 5 YEAR OLD HOME WITH THE DOOR STUCK OPEN, WHICH IS EXTREMELY UNSAFE, BUT THERE WAS NO APPARENT ALTERNATIVE. AFTER MUCH WRESTLING WITH THE DOOR, WE FINALLY SUCCEEDED IN GETTING IT CLOSED AGAIN, SO AT LEAST WE'RE NOW DRIVING WITH IT CLOSED, BUT IT'S UNUSABLE EVEN MANUALLY. DID SOME RESEARCH AND FOUND THAT A TSB (EL004-04) WAS ISSUED IN APRIL OF 2004 AND PRODUCTION FIXES WERE MADE, BUT THE DRIVERS OF VEHICLES MANUFACTURED PRIOR TO THE PRODUCTION FIXES WEREN'T EVEN NOTIFIED, AND THE TSB AUTHORIZED REPAIRS ONLY TO VEHICLES SHOWING PROBLEMS PRIOR TO 3 YEARS/36,000 MILES, DESPITE THE KNOWN DESIGN PROBLEM. OF COURSE IT'S WELL OUT OF WARRANTY NOW AND TOYOTA CUSTOMER SERVICE REFUSES TO HELP IN ANY WAY WITH A REPAIR ESTIMATED AROUND $2000. THIS IS ABSURD FOR A KNOWN DESIGN PROBLEM THAT POSES A SUBSTANTIAL SAFETY HAZARD. *TR
2004 TOYOTA SIENNA STEERING GETS STUCK AND BINDS UP. LOOKING AT OTHER PEOPLES SAME COMPLAINTS, TOYOTA SHOULD BE RESPONSIBLE FOR A RECALL. THIS IS A SERIOUS AND ALSO, EXPENSIVE PROBLEM. TOYOTA SEEMS TO WANT TO IGNORE THIS PROBLEM, BUT THOUSANDS OF SIENNA CUSTOMERS HAVE COMPLAINED. *TR
SEAT BELT TWISTS AND JAMS EXTREMELY EASILY. EXTENDS ALL THE WAY, AND WILL NOT RETRACT. SOMETIMES IT CAN BE MANIPULATED TO STRAIGHTEN IT AND GET IT TO RETRACT, BUT IT RECURS REGULARLY. THE FRONT PASSENGER SEAT IS NOT USABLE WHEN IT HAPPENS. IT HAS HAPPENED ONCE OR TWICE ON DRIVER'S SIDE, BUT OCCURS AT LEAST ONCE OR TWICE A MONTH ON PASSENGER SIDE. *TR
2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR JAMMED. UNABLE TO CLOSE DOOR AND NEEDED TO SHIFT TO MANUAL MODE. CABLE SNAPPED AND COULD HAVE CAUSED INJURY IF SOMEONE WAS BY THE DOOR. *TR
SLIDING DOOR FAILS TO CLOSE COMPLETELY AND LATCH SHUT. DOOR IS LOOSE AND HANGING LOWER THAN IT SHOULD BE CAUSING TO GRIND ON THE CAR BODY AND IS MISALIGNED AT THE LATCH SO THAT IT GETS PROPPED OPEN. THIS PROBLEM HAS OCCURRED ON BOTH THE RIGHT AND LEFT DOORS. TOYOTA SAYS THE CENTER BRACKET AND CABLE SYSTEM FAILURE IS AT FAULT. THE GRINDING HAS WORN A GOUGE INTO THE BODY OF THE CAR AND IS WORKING ON A HOLE. AT TIMES THE DOOR WILL LATCH, BUT OTHER TIMES ONE MUST TRY TO LIFT THE BACK END OF THE DOOR AS IT IS SHUTTING IN ORDER TO MAKE ALIGNMENT AND GET A LATCH (ALL WHILE TRYING NOT TO GET YOUR FINGERS CAUGHT IN THE BACK PART OF THE DOOR AS CLOSES THE LAST 1-2 INCHES. I SURE IT WILL HAPPEN SOON AND THEN YOU'LL HAVE BODILY INJURE TO ADD TO THIS COMPLAINT--BUT IT'S THE ONLY WAY TO GET THE DOOR CLOSED AND LATCHED) THE DOOR FAILURE HAS BEEN ONGOING FOR A COUPLE OF MONTHS NOW. *TR
I ALWAYS TOOK MY 2004 TOYOTA SIENNA IN FOR MAINTENANCE. THE MAINTENANCE WAS PERFORMED BY MIDAS OR TOYOTA. I TOOK THE VEHICLE IN FOR BRAKES AUGUST 2008 AND WAS TOLD A TIMING BELT WAS NEEDED ALONG WITH DRIVING BELT. I WAS NEVER VERBALLY TOLD OF A PROBLEM WITH THE TRANSMISSION. I TOOK THE VEHICLE BACK IN FOR SERVICE TO REPLACE THE TIMING BELT, DRIVING BELT, AND THERMOSTAT; STILL NO MENTION OF A PROBLEM WITH THE TRANSMISSION. A COUPLE OF DAYS LATER THE CHECK ENGINE LIGHT CAME ON. WHEN I TOOK THE VEHICLE BACK TO THE DEALER THEY TOLD ME THE TRANSMISSION WAS BAD AND SHOW ME THE DIRT FROM THE TRANSMISSION. NEVER PRIOR TO THE LAST VISIT DID THEY VERBALLY MENTION ANYTHING ABOUT A TRANSMISSION PROBLEM. *TR
I HAVE A 2004 TOYOTA SIENNA XLE LIMITED BOTH THE DRIVER'S SIDE SLIDING DOOR (JANUARY 2009) AND THE PASSENGER'S SIDE SLIDING DOOR (OCTOBER 2008) HAVE INCURRED PROBLEMS WITH THE CABLE AND MOTOR MECHANISM THAT LED TO BOTH TO NEED NEW MOTORS AND CABLES. THIS OCCURRED WITHIN 3 MONTHS OF EACH OTHER !!! A HINGE WEARS OUT IN THE DOOR AND IT CAUSES A WEARING ON THE CABLE UNTIL THE CABLE FRAYS AND BREAKS. THIS SEEMS TO BE A WIDESPREAD PROBLEM AS INDICATED BY NUMEROUS COMPLAINTS BY SIENNA OWNERS.. IT IS DEFINITELY A MANUFACTURER DEFECT BUT TOYOTA IS NOT ACKNOWLEDGING IT AT THIS POINT. THE REPAIR AT THE TOYOTA DEALER IS $1600 PLUS AND IS NOT COVERED DUE BEING OUT OF WARRANTY. THE REPAIR TIMES 2 WITHIN THREE MONTHS IS JUST RIDICULOUS !!! AND I HOPE THAT WITH ENOUGH COMPLAINTS TOYOTA MIGHT RECOGNIZE THEIR DEFECT PROBLEM. *TR
ON SEPTMBER 9, 2008 I WAS TOLD AT THE THAT I NEEDED TO REPLACE ALL FOUR OF MY RUN FLAT TIRES AFTER DOING SO, WHEN I LEFT THE DEALER I NOTICED THAT THE STEERING DID NOT FEEL THE SAME AS IT DID PRIOR TO MY VISIT. INITIALLY, I THOUGHT BECAUSE I HAD FOUR NEW TIRES THAT THE STEERING FELT TIGHT BECAUSE THE TIRES WERE HUGGING THE ROAD. OVER THE PAST FEW WEEKS THE STEERING HAD BECOME PROGRESSIVELY WORSE. DRIVING STRAIGHT THE CAR FELT LIKE IT PULLED TOWARDS THE LEFT, MAKING TURNS WAS DIFFICULT BECAUSE THE STEERING WHEEL WOULD MOVE INTERMITTENTLY AS IF I HAD NO POWER STEERING. I CALLED THE DEALER ON OCTOBER 3, 2008 TO MAKE AN APPOINTMENT AND THEY TOLD ME THEY COULD LOOK AT IT ON OCTOBER 8, 2008. THE CAR SAT OVER THIS PAST WEEKEND AND WHEN I DROVE IT FIRST THING MONDAY MORNING I COULD BARELY MOVE THE WHEEL SO I BROUGHT THE CAR TO THE DEALER ON OCTOBER 6, 2008 TO MAKE SURE IT WAS SAFE TO DRIVE. THEY DIAGNOSED THE PROBLEM AS, "STEERING SHAFT U-JOINT FAILURE," AND TOLD ME THAT THE STEERING COULD CEASE. THEY ORDERED THE PART AND REPLACED THE STEERING SHAFT U-JOINT THE FOLLOWING DAY ON OCTOBER 7, 2008. I INQUIRED HOW OFTEN THEY SAW THIS ISSUE AND DECIDED TO RESEARCH THIS PART WHICH BROUGHT ME TO THIS WEBSITE. I WAS CURIOUS SINCE MY FAMILY HAS OWNED MANY TOYOTAS AND NEVER HEARD OF THIS ISSUE. IN ADDITION, THE DEALER HAD JUST REPLACED THE SAME PART ON ANOTHER SIENNA THIS PAST SATURDAY. I REQUESTED THAT THEY GIVE ME THE DEFECTIVE PART WHICH I HAVE. *TR
CABLE USED TO OPEN/CLOSE THE PASSENGER SLIDING DOOR SNAPPED AND CAUSED DOOR TO CLOSE WITHOUT WARNING AND ALMOST PINCHED FINGERS. *TR
CONTROL ARM ON DRIVER'S SIDE DOOR MAKES A LOAD NOISE UPON OPENING AND CLOSING DOOR. TOOK TO DEALER AND INFORMED THAT I NEEDED TO TAKE IT TO AN AUTOBODY SHOP TO REPAIR THE BROKEN WELD. *TR
PASSENGER SLIDING DOOR ON MY '04 LE, 36,000 MI. MINIVAN JUST FAILED. THERE IS A SNAPPED AND BROKEN CABLE/WIRE HANGING OUT THE BACK. I CANNOT GET THE DOOR MORE THAN A FEW INCHES OPEN BY WRESTLING WITH IT. *TR
POWER SIDE DOOR (PASSENGER SIDE) STUCK IN THE OPEN POSITION. CABLE FRAYED AND PREVENTS DOOR OPENING OR CLOSING. *TR
THE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA VAN HAS BECOME INOPERABLE. I HAVE BEEN STRANDED WITH A DOOR 'STUCK OPEN'. THIS IS CLEARLY A SAFETY ISSUE. TOYOTA ORIGINALLY QUOTED OVER $1400 TO REPAIR WHAT IS CLEARLY A DESIGN FLAW GIVEN THE 100'S OF OTHER COMPLAINTS I'VE SEEN ONLINE. *TR
ON THE AUTOMATIC PASSENGER SIDE DOOR, CABLE THAT OPENS AND CLOSES THE DOOR, RUSTED AND SNAPPED AFTER THE PLASTIC COATING WORE AND FAILED, HAD TO REMOVE CABLE SO I CAN OPEN IT MANUALLY. THE WEAR OF THE CABLE SEEMS PREMATURE SINCE THE VEHICLE IS ONLY 4 YEARS OLD. *TR
THE AUTOMATIC SLIDING DOOR FOR OUR 2004 TOYOTA SIENNA MINIVAN FAILED AND THEN FELL OFF, THE DOOR WEIGHS OVER ONE HUNDRED POUNDS, AND IS INOPERABLE IN CASE OF AN ACCIDENT, AND AMY HAVE HURT SOMEONE WHEN IT FELL OFF. *TR
AFTER OPENING AND CLOSING THE FUEL CAP DOOR ON THE 2004 SIENNA CAUSES THE DRIVER SIDE SLIDING DOOR TO INTERMITTENTLY JAM AND NOT OPEN. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 2 YEARS. TO FIX, ONE MUST SQUEEZE HAND INTO DOOR CRACK AND PUSH DOWN THE LEVER THAT IS STOPPING THE DOOR FROM SLIDING. SOMETIMES THIS JAM CAUSES THE DOOR TO NOT CLOSE. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLE THAT RUNS THROUGH THE DOOR WAS RUSTED. AFTER USE, THE CABLE SNAPPED IN HALF AND WAS HANGING OUTSIDE THE VEHICLE. THE CONTACT CUT THE CABLE BECAUSE SHE DID NOT WANT THE VEHICLE TO BE SCRATCHED. THE DEALER STATED THAT THE ENTIRE DOOR NEEDED TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD NOT OPEN. THE CONTACT STATED THAT THE PROBLEM WAS DUE TO A DEFECTIVE DOOR CHECK ON THE DRIVER'S SIDE DOOR. THE CONTACT STATED THE DEFECT WAS REPAIRED AT THE DEALER BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
A/C FAILURE, THE WHOLE SYSTEM IS SUB-STANDARD, VALVES, LINES, COMPRESSOR. HAVE BEEN IN THE SHOP FOR 2 YEARS. NOTICED A LOT OF COMPLAINTS ON-LINE FOR THIS MODEL. *TR
MY 2004 TOYOTA SIENNA XLE HAS THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR (FOR PASSENGERS IN THE BACK) THAT OCCASIONALLY WILL NOT OPEN, OTHER TIMES WILL NOT CLOSE, AND SOMETIMES AFTER OPENING IT WILL CLOSE UNCOMMANDED. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT TOYOTA IS UNWILLING TO RECOGNIZE. THIS PROBLEM IS WIDELY REPORTED BY SEVERAL TOYOTA SIENNA OWNERS. EVIDENTLY THE AUTOMATIC DOOR HAS A MECHANISM THAT WILL PREVENT THE DOOR FROM OPENING, OR CLOSE IT AUTOMATICALLY IS ALREADY OPEN IF IT "THINKS" THE FUEL CAP IS OPEN. LUCKILY MY KIDS WERE NOT INJURED, BUT HAD THEY BEEN STANDING NEAT THE DOOR THEY WOULD HAVE BEEN TRAPPED BY IT. ALSO, SHOULD A RAPID ESCAPE FROM THE CAR BE NECESSARY, IT WOULD BE IMPOSSIBLE TO USE THE PASSENGER SLIDING DOOR AS AN EMERGENCY EXIT. *TR
I HAVE A 2004 TOYOTA SIENNA XLE LIMITED EDITION MINI VAN. IT HAS BEEN INTO THE DEALER BEFORE BECAUSE THE POWER SLIDING DOORS WOULD FREEZE UP IN THE WINTER AND YOU COULD NOT GET IT OPEN. NOW IT IS SUMMER TIME AND THE WIRING THAT ALLOWS THE POWER SLIDE DOOR TO SLIDE JUST SNAPPED! MY 5 YEAR OLD SON OPENED THE DOOR BY PUSHING THE BUTTON AND SNAP! THEN THE DOOR WAS PARTIALLY OPEN AND DIDN'T WANT TO CLOSE ALL THE WAY YET WOULDN'T SLIDE OPEN EITHER. UPON INSPECTION OF THE WIRING IT APPEARS WEATHERED. MEANING RUSTED. WHEN I CALLED THE DEALERSHIP I WAS TOLD IT WOULD BE $1200 FOR THE PART. WHEN I COMPLAINED ABOUT THE PRICE I WAS TOLD THE OPTION WAS TO NOT USE THE DOOR. WELL OF COURSE THAT IS AN OPTION BUT NOT A VERY GOOD ONE. WHAT IS THE POINT OF HAVING POWER SLIDING DOORS IF YOU CAN'T USE THEM. AND IF THIS IS THE CASE FOR THE POWER SLIDING DOOR ON THE LEFT THEN HOW LONG BEFORE THE POWER SLIDING DOOR ON THE RIGHT DOES THE SAME? *TR
THE LEFT POWER SLIDING DOOR ON MY SIENNA FAILED. WHILE OUT ON ERRAND WITH A FRIEND'S CHILD, I COULD NOT SHUT THE POWER SLIDING DOOR. HAD TO DRIVE TO MY HOME WITH THE CHILD STRAPPED INTO THEIR CARSEAT IN THE BACK AND THE DOOR OPEN. TOOK IT TO DEALERSHIP AND THEY SAID THE MOTOR FAILED AND IT WOULD COST $1900+ TO FIX THE POWER OR $300 TO TURN IN INTO MANUAL DOOR. HUSBAND LOOKED ON INTERNET, FOUND INSTRUCTIONS TO TAKE DOOR APART AND FIXED HIMSELF AS THIS WAS A VERY, VERY COMMON PROBLEM. SURE ENOUGH, THE PROBLEM WAS NOT THE MOTOR, YOU CAN HEAR IT RUN TO THIS DAY, AND IT WAS THE CABLE USED TO SLIDE THE DOOR - THERE WAS STRIPPED PLASTIC SHIELDING BUNCHED UP ON THE CABLE WHICH KEPT THE DOOR FROM RUNNING ON THE CABLE. THIS IS VERY DANGEROUS AS THE DOOR DID NOT RESPOND TO THE POWER BUTTON AND WOULD TRAP A CHILD IN IT. SECOND ISSUE IS THE WELD ON THE DRIVER'S SIDE DOOR MAKING POPPING SOUNDS. MY HUSBAND LOOKED AND THE WELD WAS COMING OFF AND THE METAL UNDERNEATH THE WELD HAD ACTUALLY TORN!! HE TOOK THE WELDED PIECE OFF SO THAT THE DOOR WOULD BE OPERATIONAL. ONCE AGAIN, THE DOOR CAN CLOSE UNEXPECTEDLY ON A SMALL CHILD WITHOUT WARNING WITHOUT DOOR BEING REPLACED. THIRD ISSUE IS THE SONAR WHICH COMES AND GOES WITHOUT WARNING. I TRY TO LEAVE MY SONAR ON ALL THE TIME, BUT IN PROCESS OF BACKING UP, WILL REALIZE THE SONAR HAS TURNED ITSELF OFF. IT COMES AND GOES-SOMETIMES WILL JUST BEEP ON AND OFF AND ON AND OFF WHILE DRIVING DOWN THE STREET WITHOUT ANYONE ELSE AROUND THE CAR. FOURTH ISSUE IS WHEN THE CAR IS COLD, THE BACK HATCH DOOR WILL RISE AND THEN IMMEDIATELY COME DOWN FORCEFULLY ON YOUR HEAD (IT RUNS WITH A MOTOR). ALL OF THESE ISSUES ARE LISTED ALL OVER THE INTERNET AS PROBLEMS WITH THIS CAR AND EVERYONE IS TOLD BY TOYOTA THAT IS YOU DON'T HAVE A CURRENT WARRANTY, THEY WILL NOT FIX IT FOR FREE. THESE ARE DESIGN FLAWS AND SAFETY ISSUES!!!! *TR
THE DRIVER'S SIDE REAR POWER DOOR CABLE SNAPPED (RUSTED AND FRAYED). THIS IS CLEARLY A POTENTIAL SAFETY ISSUE, AS I HAD TO CUT THE CABLE WITH WIRE CUTTERS IN ORDER TO BE ABLE TO CLOSE THE DOOR. I CONTACTED BOTH THE DEALER AND TOYOTA CUSTOMER SERVICE, WHO SAY IT IS NOT COVERED UNDER WARRANTY, AND WILL COST $2000 TO FIX. THERE HAVE BEEN MANY OTHER REPORTS OF THE SAME PROBLEM, AND IT SEEMS THIS SHOULD BE CONSIDERED A RECALL ISSUE. *TR
2004 SIENNA BACK DOOR LEFT STRUTS BROKEN... WILL CLOSE THE DOOR WHEN ALL OPEN ..ALMOST HIT ME..NO WARRANTY AND NEED TO PAY $CA 800 TO FIX. *TR
MY 2004 TOYOTA SIENNA XLE HAS THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR (FOR PASSENGERS IN THE BACK) THAT OCCASIONALLY WILL NOT OPEN, OTHER TIMES WILL NOT CLOSE, AND SOMETIMES AFTER OPENING IT WILL CLOSE UNCOMMANDED. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT TOYOTA IS UNWILLING TO RECOGNIZE. THIS PROBLEM IS WIDELY REPORTED BY SEVERAL TOYOTA SIENNA OWNERS. ALSO, SHOULD A RAPID ESCAPE FROM THE CAR BE NECESSARY, IT WOULD BE IMPOSSIBLE TO USE THE PASSENGER SLIDING DOOR AS AN EMERGENCY EXIT. *TR
DOOR WELDS ON DRIVER SIDE AND PASSENGER SIDE ARE DAMAGED. NEVER RECEIVED INFORMATION FROM TOYOTA. BROUGHT INTO DEALER IN DECEMBER. THERE IS SOME SORT OF MODEST SERVICE PROGRAM, BUT MY CAR IS TOO OLD, ALTHOUGH UNDER THE MILEAGE RULES. CURRENTLY I AM WAITING TO HEAR FROM REGIONAL REP, WITH NO REPLY FROM 1/14/09 CALL. OURS WAS A VERY EARLY PURCHASE OF THE NEW MODEL IN ITS FIRST YEAR, SO EXCLUDING A FEW EARLY VEHICLES AND COVERING THE REST SEEMS TOTALLY UNFAIR. THERE OUGHT TO BE A RECALL OF ALL MODELS TO FIX THIS OBVIOUS DEFECT. *TR
YET ANOTHER OF THE HUNDREDS OF COMPLAINTS REGARDING THE PASSENGER SIDE AUTOMATIC DOOR ON THE 2004 SIENNA. OURS GOT STUCK ABOUT HALF WAY OPEN. COULD OPEN THE REST OF THE WAY, BUT WOULD NOT CLOSE. ENDED UP COSTING $3000 TO FIX. *TR
I HAVE AN 04 TOYOTA SIENNA WITH POWER SLIDING DOORS. THE LEFT SLIDING DOOR CABLE SNAPPED AND STOPPED OPENING AUTOMATICALLY. THE CABLE WAS HANGING ON THE OUTSIDE. IT WAS FRAYED AND RUSTY. THE DOOR NOW IS NOT FUNCTIONAL BY MANUAL OR ELECTRIC. WHEN I TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP, I WAS TOLD THAT THE REPAIR COST WAS $2498.00 AND THAT THE MOTOR, MOUNTING BRACKETS AND OTHER VARIOUS PARTS WOULD NEED TO BE REPLACED. I HAVE A HARD TIME SWALLOWING THE THOUGHT OF THIS COST CONSIDERING THE CABLE IS RUSTED AND BROKE IN HALF WITH NO FAULT OF MY OWN. ALTHOUGH I AM OUT OF WARRANTY PERIOD, I WOULD THINK THIS PROBLEM, WOULD NEED TO BE CONSIDER OR LOOKED INTO AS A RECALL FOR THIS VEHICLE CONSIDERING IT IS A VERY COMMON COMPLAINT WITH 04 SIENNA'S. YOU WOULD LIKE THAT WITH THE COST OF THE VEHICLE, SOMETHING LIKE A RUSTY CABLE CORD WOULD NOT NEED TO BE WORRY. NOR WOULD HAVING TO PAY AN ADDITIONAL $2500 OUT OF POCKET TO CORRECT A VEHICLE DEFECT. I HAVE HAD 4 TOYOTA VEHICLES NOT INCLUDING THIS ONE. I CURRENTLY HAVE AN 04 XLE LIMITED SIENNA AND PAID A LARGE AMOUNT OF MONEY FOR THIS VEHICLE NOT THINKING THAT A TOYOTA NOR THE MODEL WOULD NEED AN EXTENDED WARRANTY. ANY CONSIDERATION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE A SPOUSE WHO IS SERVING 15 MONTHS IN IRAQ TO TRY AND MAKE A DIFFERENCE IN OUR SOCIETY AND IT IS A SHAME THAT I CAN NOT GET ANY ASSISTANCE OR HELP WITH AN ISSUE THAT SEEMS TO BE A MANUFACTURER DEFECT. *TR
MY 2004 TOYOTA SIENNA XLE HAS A PROBLEM WITH THE AUTOMATIC DOOR ON THE PASSENGER SIDE. IT WILL NOT OPEN WHEN USING THE KEYFOB OR THE BUTTON IN THE CAR OR CLOSE. IF YOU PULL THE HANDLE THE MOTOR WILL OPEN AND CLOSE IT. WHEN USING THE BUTTONS IT MAKES A SOUND LIKE IT IS TRYING TO WORK BUT IT SEEMS TO JAM?. THIS OCCURS EVERYTIME WE TRY TO OPEN OR CLOSE THE DOOR WITH THE KEYFOB OR BUTTON. *TR
STEERING PROBLEMS WITH MY 2004 TOYOTA SIENNA . THE TURNING OF THE STEERING WHEEL HAS BECOME TOUGHER. TAKING TURNS IS EXTREMELY DIFFICULT AND LOSS OF STEERING CONTROL DEALER IS REPAIRING AT A COST OF 598.00 AND IT COULD BE MORE. *TR
'04 TOYOTA SIENNA XLE DRIVER SIDE, PASSENGER SLIDING DOOR FAILURE WITHOUT WARNING OR INCIDENT. CABLE BROKEN AND HANGING FROM REAR END OF DOOR. DOOR ONLY OPENS A FEW INCHES WITH BRUTE STRENGTH. DIAGNOSIS BY TOYOTA SERVICE NOT COMPLETE. ERNIE PALMER TOYOTA OF JACKSONVILLE SAYS NOT UNDER WARRANTY AND THAT THEY HAVE NEVER HEARD OF THIS TYPE INCIDENT. I SEE MANY COMPLAINTS FOR THIS MODEL ONLINE. IS THIS A MFGR. DEFECT THAT TOYOTA SHOULD COVER? *TR
ECU HEADLIGHT. *TR
THE POWER PASSENGER SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA LE WITH JUST OVER 50,000 BECAME JAMMED IN THE OPEN POSITION DUE TO A CABLE RUSTING AND BREAKING. THIS RESULTED IN HAVING TO DRIVE WITH CHILDREN IN THE VEHICLE WITH THE DOOR OPEN. ONCE A SECOND FRAYING CABLE WAS CUT, THE DOOR IS NOW IN STUCK IN THE LOCKED POSITION AND OCCUPANTS HAVE TO ENTER THE VEHICLE FROM THE DRIVERS DOOR WHICH FACES TRAFFIC. WORKING ON GETTING THIS PROBLEM FIXED, BUT TOYOTA IS AWARE OF THE PROBLEM SINCE THEIR IS A TSB EL004-04, BUT IS NOT HELPING IN GETTING IT DONE. INITIAL ESTIMATES ARE OVER $2000. THIS PROBLEM SHOULD BE CLASSIFIED AS A RECALL. *TR
I RECEIVED A RECALL NOTICE REGARDING MY 2004 TOYOTA SIENNA VAN TO HAVE THE REAR LIFTGATE SUPPORT STRUTS REPLACED. I WAS ADVISED THAT THERE HAD BEEN REPORTS OF FAILURE RESULTING IN POTENTIAL INJURIES. I VISITED THE DEALER 9/08 AND HAD THE STRUTS REPLACED. FOLLOWING THE REPLACEMENT A PROBLEM DEVELOPED. MY LIFTGATE IS POWER OPERATED AND WHEN I OPENED THE LIFTGATE IT IMMEDIATELY REVERSED AND CLOSED REPEATEDLY. I RETURNED TO THE DEALER ON 10/20/08 AND THEY REPLACED THE STRUTS AGAIN. THE PROBLEM REMAINED AND ON 11/3/08 THE DEALER INSISTED THE MOTOR HAD PROBABLY WORN OUT AND I HAD IT REPLACED. THE SOLUTION SEEMED TO WORK UNTIL 1/09 WHEN AGAIN THE LIFTGATE WOULD GO UP AND IMMEDIATELY BACK DOWN. WORSE YET, THE SAFETY FEATURE WOULD NOT WORK (IF THE LIFTGATE MEETS RESISTANCE; LIKE SOMEONE IN THE WAY). IF THE LIFTGATE MEETS RESISTANCE IT IS SUPPOSED TO REVERSE. ON 1/13/09 AN EMPLOYEE OF A RETAILER WAS ALMOST INJURED WHILE LOADING MERCHANDISE INTO THE VEHICLE. THE LIFTGATE WOULD NOT REVERSE AND I HAD TO PULL HIM AWAY. I WENT BACK TO THE DEALER AND THEY EXPLAINED THEY HAVE HAD MANY COMPLAINTS. THEY WENT ON TO EXPLAIN THAT APPARENTLY COLD WEATHER IS TO BLAME RESULTING IN THE STRUTS NOT FUNCTIONING PROPERLY. THE DEALER WENT ON TO EXPLAIN THAT TOYOTA TO DATE DOES NOT HAVE A SOLUTION. I'M AMAZED, THIS IS A POTENTIAL HAZARD. *TR
2004 TOYOTA SIENNA MINIVAN - AUTOMATIC DOOR CABLE BECOME JAMMED CAUSING THE DOOR TO NOT CLOSE (AND AS A RESULT MAKING THE CAR UNDRIVABLE - SAFETY ISSUE). IN ORDER TO CLOSE THE DOOR THE CABLE HAD TO BE CUT. A SIMPLE SEARCH WILL FIND DOZENS OF SIMILAR COMPLAINTS ABOUT THESE CABLES SNAPPING OR BECOMING JAMMED RESULTING IN REPAIR BILLS OF BETWEEN $1500 AND $2000. THIS DEFECT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. *TR
DRIVING OUR '04 SIENNA AT ABOUT 30-40 MPH IN FLOW WITH TRAFFIC WITH ABOUT 30-40 YARDS OF SEPARATION HAD TO BRAKE FOR SUDDENLY STOPPING TRAFFIC IN FRONT WHEN BRAKE PEDAL WENT TO THE FLOOR WITH SHOCKING MUSHINESS FAILING TO STOP IN TIME RESULTING IN TOTALING OF OUR VEHICLE AND SIGNIFICANT DAMAGE TO VEHICLE WE STRUCK. *TR
2004 TOYOTA SIENNA VAN. AUTOMATIC DOOR OPENER GOT HUNG UP IN THE CABLE THAT IT USES TO OPEN AND CLOSE ITSELF. DOOR WILL NOT CLOSE MANUALLY OR AUTOMATICALLY. CABLE HAS BECOME ENSNARLED AND TANGLED IN THE MECHANISM ALTHOUGH THE CABLE IS STILL INTACT. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THERE WERE 30-40 YARDS BETWEEN THE CONTACT'S VEHICLE AND THE PRECEDING VEHICLE. THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE BRAKES GRABBED MOMENTARILY, BUT THEN BECAME "MUSHY." THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND CAUSED INJURIES TO THE OCCUPANT IN THE OTHER VEHICLE. THE PASSENGER'S SEAT BELT DID NOT ENGAGE PROPERLY, CAUSING THE PASSENGER TO STRIKE THE DASHBOARD AND SUSTAIN MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 55,000.
THE CABLE OF THE RIGHT SIDE PASSENGER SLIDING DOOR BROKE. THE DEALER CRYSTAL TOYOTA AT GREEN BROOK, NJ SAID THEY CAN'T JUST REPLACE THE CABLE. INSTEAD, THEY HAVE TO REPLACE THE MOTOR AND CABLE UNIT ALTOGETHER. THE COST WILL BE $2600. I CHECKED ONLINE AND FOUND THAT MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEM. ALSO, A LOT OF PEOPLE SAID THE OTHER SIDE WILL HAVE THE SAME PROBLEM WITHIN WEEKS. THAT IS, IT WILL COST $5200 JUST TO FIX THE 2 PIECES OF CABLE. SINCE THIS DEFECT IS RELATED TO THE DOORS WHICH IS BASIC SAFETY ISSUE, I THINK TOYOTA SHOULD DEFINITELY ISSUE RECALL ON IT AND NOT RIPPING OFF PEOPLE'S MONEY. *TR
POWER SIDE DOOR CABLE SNAPPED MAKING IT DIFFICULT TO OPEN DRIVER SIDE SLIDING DOOR AND EXTRACT CHILD FROM CHILDSEAT. *TR
THE PASSENGER SLIDING DOOR WILL NOT OPEN DUE TO FAULTY LATCH. THE DRIVER'S SIDE SLIDING DOOR LATCH WAS ALREADY REPLACED OUTSIDE WARRANTY. I CONTACTED THE DEALER AND TOYOTA. BOTH PARTIES SAID THERE WAS NOTHING THEY COULD DO. *TR
TOYOTA SIENNA SLIDING DOORS DO NOT WORK PROPERLY AND COST OVER $1,600.00 TO FIX EACH DOOR. I JUST HAD THE DRIVER SIDE REPLACED. NO ONE EXPLAINED WHAT WAS WRONG. NOW THE RIGHT SIDE DOES NOT WORK PROPERLY. IT KEEPS CLICKING AND CLACKING. I HAVE TO MANUALLY OPEN IT PART WAY FOR IT TO CATCH ON. I HAVE TO ALSO MANUALLY CLOSE IT PART WAY TO CATCH ON. I'M AFRAID SOMETHING BAD IS GOING TO HAPPEN. I'M TRYING TO SAVE UP $2,000.00 TO GET IT FIXED. I WILL NOT BUY ANOTHER SIENNA AGAIN. *TR
THE CAR IS USED ON AN OCCASIONAL BASIS. 34,000 MILES IN FOUR YEARS. IT HAS SUFFERED CORROSION BUILDUP ON THE ROTORS, SO WE HAVE TRIED TO USE IT AT LEAST TWICE A WEEK, KNOWING THAT CATASTROPHE CAN OCCUR WHEN THE VEHICLE IS NOT USED WITH SOME REGULARITY--ESPECIALLY IN THE COLD WEATHER. ABOUT TWO MONTHS AGO, MY WIFE COMPLAINED OF NOISE, AND I TOLD HER IT WAS DUE TO CORROSION BUILDUP AND THAT DRIVING WOULD REMOVE THE CORROSION. THEN SHE ABANDONED THE CAR A COUPLE OF DAYS LATER WHEN THE BRAKES FAILED. THE INNER PAD HAD WORK DOWN TO METAL, AND THE METAL BACKING SLID OUT OF PLACE. MY WIFE WOUND UP BRAKING ON THE CALIPER PISTON. I WILL REPLACE THE BRAKE SHOES AND ROTORS, AND MUST ALSO REPLACE A CALIPER IF I CANNOT FIND THE PISTON AS A SEPARATE PIECE. ESTIMATE: $300, NOT COUNTING THE CALIPER, WITH ME DOING ALL THE WORK. TOYOTA WOULD LIKELY CHARGE A LITTLE MORE THAN $1,000 FOR THE JOB. THE CAR HAS SAT UNUSED AND UNREPAIRED NOW FOR WEEKS FOR WANT OF THE CASH FOR THE PARTS. *TR