NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Toyota Sienna. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TRACTION CONTROL KICKS IN FOR NO REASON, TRATION BEEPING AND TIRES LOCK,AT FREWAY SPEED TRACTION CONTROL ACTIVATES AND CUTS OFF SPEED DRAMATICALLY.VERY UNSAFE TO DRIVE.
METAL AROUND SCREWS HOLDING DOOR LATCH BROKE MAKING IT IMPOSSIBLE TO CLOSE DOOR.
THE DRIVER SIDE REAR SLIDING DOOR CABLE SNAPPED AND WILL NO LONGER ALLOW FOR THE DOOR TO OPEN
WHILE DRIVING THE VSC COMES ON RANDOMLY. CAUSING THE VEHICLE TO TRY TO PULL INTO ONCOMING TRAFFIC. IT HAPPENS QUITE A BIT AND IS POTENTIALLY DEADLY.
TAKATA RECALL , SRS AIRBAG ON AND WILL NOT GO OUT.
THE FRONT DRIVER SIDE DOOR POPS EVERY TIME IT OPENS AND CLOSES.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S POWER SLIDING DOORS OPERATED INDEPENDENTLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVENSON TOYOTA WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN A LIMITED WARRANTY FOR THE DOORS, WHICH HAD EXPIRED. THE CONTACT'S DAUGHTER SUSTAINED MINOR SCRAPES FROM THE DOOR CLOSING INDEPENDENTLY ON HER FOOT. MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS DO NOT RETRACT. HAVE TO YANK THEM AND TRY ALL KINDS OF THINGS TO GET THEM TO RETRACT.
I HAVE RECEIVED A NOTICE FROM TOYOTA ABOUT SPECIAL SERVICE CAMPAIGN FOR EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. SINCE THAT PART HAS ALREADY FAILED ON MY CAR I HAD IT REPLACED AND FOLLOWED TOYOTA PROCESS TO RECOVER COST OF THAT REPAIR. I HAVE PROVIDED REQUIRED DOCUMENTATION ( CERTIFIED MAIL) AND THEN AGAIN ADDITIONAL DOCUMENTATION (CERTIFIED MAIL) REQUESTED BY TOYOTA. I HAVE RECEIVED A LETTER THAT MY CASE HAS BEEN CLOSED BECAUSE TOYOTA DID NOT RECEIVE REQUIRED DOCUMENTATION. SINCE THEN I HAVE NOT RECEIVED ANY RESPONSES TO MY SUBSEQUENT LETTER OR COMPENSATION FOR THE REAIUR COST.
WHILE DRIVING AT 55 MPH OR FASTER, GENERALLY ON A RIGHT HAND BEND, THE VSC WILL ACTIVATE PULSING THE BRAKE AND VIOLENTLY PULLING THE CAR TO THE LEFT AND TOWARDS ONCOMING TRAFFIC. THE SKID LIGHT GOES ON, AND THE CAR BEEPS UNTIL YOU ARE OUT OF THE TURN AND THEN IT GOES AWAY. THIS PROBLEM HAS BEEN INTERMITTENT FOR ABOUT 6 MONTHS BUT HAS GOTTEN MUCH WORSE AND MORE FREQUENT IN THE PREVIOUS 2 MONTHS. IT HAS BEEN TO THE DEALERSHIP SEVERAL TIMES AND THEY DO NOT KNOW WHAT TO DO. THERE ARE NO ERROR CODES. THE BEST THEY CAN SAY IS "YOU'RE GOING TO FAST..." WHICH IS A WHOLLY UNACCEPTABLE ANSWER CONSIDERING WE ARE GOING THE SPEED OF TRAFFIC AND NO MORE THAN 0-10 OVER THE SPEED LIMIT. *TR
THE DASHBOARD ON MY MOTHER'S 2004 TOYOTA SIENNA HAS BECOME 1) CRACKED, 2)SHINY, 3) STICKY AND WITH A 4) WHITE, MILDEW-Y GROWTH ALONG THE EDGES. WHILE THE CRACKED SECTIONS ARE UNSIGHTLY, THE SHINE IS WHAT CONCERNS ME VERY MUCH. THE SHINE PRODUCES A GLARE ON TOP OF THE DASHBOARD THAT IS DANGEROUS WHEN DRIVING AT NIGHT. THE STICKINESS ATTRACTS DUST, HAIR AND OTHER SMALL PARTICLES AND CANNOT BE WIPED OFF. THE WHITE POWDERY GROWTH ALSO RAISES A CONCERN DUE TO TOXICITY. I HAVE COMPLAINED TO OUR LOCAL TOYOTA DEALER, AS WELL AS TOYOTA HEADQUARTERS AT 800-331-4331, BUT HAVE BEEN TOLD THE RECALL TIME FRAME EXPIRED ON 5/31/17 AND THERE IS NOTHING TO BE DONE. THEY SAY LETTERS WERE SENT, WHICH MY MOTHER NEVER RECEIVED.THE DASHBOARD HAS PROGRESSIVELY GOTTEN WORSE IN THE LAST 3 YEARS. PLEASE REFER TO WARRANTY ENHANCEMENT PROGRAM ZE6 AND POL14-11.
WAS GETTING INTO VAN TO DRIVE AND PULLED THE SEATBELT ACROSS MY CHEST, IT WAS SLACK SO PULLED A LITTLE MORE TO GET IT TO RETRACT AND COME OUT, IT WOULD NOT, KEPT COMING OUT AND STUCK ALL THE WAY OUT NOW. WOULD NOT GO BACK IN.
DRIVER'S SIDE SEAT BELT ONCE ENGAGED IN CLIP IT KEEPS ON COMING OFF. SOMETIMES IT TAKES SEVERAL TIMES FOR SEAT BELT TO STAY ENGAGED.
THE DRIVERS SIDE DOOR CHECK ASSEMBLY HAS BROKE. THE METAL IN THE ARM HAS TORN APART AND THE MOUNT TO THE DOOR HAS TORN OFF THE FRAME OF THE DOOR. AFTER RESEARCHING ON THE INTERNET HOW TO FIX IT I HAVE SEEN MULTIPLE PEOPLE WITH THE SAME ISSUE. IT SEEMS THAT THE MOUNTING TO THE DOOR IS WEAK AND HAS A TENDENCY TO FALL APART AND BREAK. NOT HAVING A DOOR CHECK IS DANGEROUS. THIS IS MY WORK VEHICLE AND HAVING THE DOOR SWING OPEN ALL THE WAY ISN'T GOOD. IT CAN DAMAGES OTHER PEOPLES CARS AND IT HAS ME ALWAYS BEING FEARFUL OF IT SWINGING OPEN ALL THE WAY.
RIGHT SIDE SLIDING DOOR OPERATES SPORADICALLY, NOT OPENING ALL THE WAY TO LOCK IN PLACE.
RIGHT PASSENGER SLIDING DOOR WILL NOT SHUT MECHANISM INSIDE APPEARS TO HAVE BROKEN. OCCURRENCE HAPPENED GETTING OUT OF VEHICLE
2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR CRACKED/STICKY/MELTING DASHBOARD RECALL. *SMD
THE RIGHT SIDE ELECTRIC SIDE DOOR WILL NOT SLIDE ALL THE WAY BACK. IN A STATIONARY POSITION.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD NOISE AND LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,321.
MY REAR HATCH WONT OPEN WITH BUTTON UP FRONT OR REMOTE
I JUST BOUGHT A 2004 TOYOTA SIENNA XLE. WHEN DRIVING THE VEHICLE HOME I EXPERIENCED THE VSC (TRACTION CONTROL SYSTEM) GO OFF WITH THE DASH LIGHT ILLUMINATING, AUDIBLE TONE BEEPING AND BRAKES AUTOMATICALLY APPLIED ALL WHILE ON DRY CLEAN ROAD. THE FIRST INCIDENT I WAS MAKING A SLIGHT RIGHT TURN TO GET ON AN ONRAMP TO THE FREEWAY. I WAS TRAVELING AT APPROXIMATELY 35MPH WHEN THE VSC WAS ACTIVATED AND CAUSED ME TO VEER HARD RIGHT AND ALMOST HIT THE RIGHT ONRAMP RAIL. THE SECOND TIME I WAS GETTING OFF THE FREEWAY I MADE A SLIGHT RIGHT TURN AT ABOUT 30MPH AND THE VEHICLE VEERED RIGHT FROM THE LEFT LANE TO THE MIDDLE OF THE RIGHT LANE. I TOOK THE VEHICLE TO MY MECHANIC AND SAID THAT HE RAN DIAGNOSTICS ON THE VEHICLE AND THERE IS NO ERROR CODES IN THE COMPUTER AND DOES NOT KNOW WHAT THE ISSUE IS. MILEAGE IS 125,600
CABLE ON AUTOMATIC DOOR HAVE SNAPPED. CAN NOT USE THE DOOR.
ON AUGUST 29, 2016 WE WERE AWOKEN BY THE FIRE DEPARTMENT AT 3:30AM LETTING US KNOW OUR 2004 TOYOTA SIENNA WAS ON FIRE IN THE DRIVEWAY. THEY WERE ABLE TO BREAK INTO THE VAN AND CONTAIN THE FIRE BUT THE VEHICLE WAS COMPLETELY BURNT UP ON THE FRONT RIGHT SIDE AND A TOTAL LOSS FOR OUR FAMILY. IT APPEARED TO BE AN ELECTRICAL FIRE UNDER THE DASHBOARD. WE FILED A COMPLAINT/CLAIM WITH TOYOTA THE FOLLOWING WEEK AND AS OF DECEMBER 2, 2016, STILL HAVE NOT GOTTEN A RESOLUTION AND HAVE NOT BEEN CLEARED BY TOYOTA TO EVEN TOW THE VEHICLE. WE HAVE PLACED NUMEROUS CALLS TO THEIR CUSTOMER SERVICE DIVISION. INITIALLY, WE WERE TOLD CLAIMS DEPARTMENT HAS UP TO 30 BUSINESS DAYS TO RESPOND TO THE CLAIM. ONCE WE EXCEEDED THE 30 BUSINESS DAYS ' WE CONTACTED AGAIN AND WERE THEN TOLD THEY 'TYPICALLY' TAKE 30 DAYS BUT IT COULD BE LONGER. PREVIOUSLY - TOYOTA SENT OUT A FIRE INVESTIGATOR IN OCTOBER. IN A FOLLOW UP CALL TO THAT INVESTIGATOR BY US ' HE CONFIRMED HE TURNED OVER HIS FINDINGS TO TOYOTA AND LET US KNOW THAT THE CAUSE WAS UNABLE TO BE DETERMINED.
THE VSC TRACTION CONTROL SYSTEM ACTIVATES ON IT'S OWN. DRIVING THE VAN IT AUTOMATICALLY COMES ON AND BRAKES THE VAN, DASHBOARD LIGHT AND BEEPING NOISE COMES ON. BRAKES YOU AUTOMATICALLY CAUSING THE VAN TO VEER TO THE RIGHT. THIS MALFUNCTIONING DEVISE WITH THE YAW SYSTEM IS CONTINUING AFTER MANY TRIPS TO THE LOCAL TOYOTA DEALER. THEY CURRENTLY HAVE THE VAN AND ARE REPLACING PART AFTER PART AND THE PROBLEM STILL PERSISTS. CONTACTED TOYOTA HEADQUARTERS AND FILED A COMPLAINT WITH THEM BUT THEY SAY THERE IS NO RECALL ON THIS VAN. CHECKED ON LINE AND FOUND MANY OTHER TOYOTA SIENNA OWNERS WHO ARE EXPERIENCING THE SAME ISSUES AS WE ARE. THIS IS A DANGEROUS SAFETY HAZARD WHICH CAN CAUSE AN ACCIDENT. AS OF TODAY'S WRITING THE PROBLEM HAS NOT BEEN DIAGNOSED BY TOYOTA.
INSIDE OF SIDEWALL CRACKING, APPEARS DRY ROT POWDER RESIDUE FROM TIRE IN TRUNK AFTER REPLACING. PURCHASE AUGUST 22, 2013, SHOWN AS 90,000 MILE TIRE WHEN PURCHASED. FAILED 8-20-2016 DRIVEN APPROX. 40,489 MILES. LOOKS LIKE SIDING SEPARATED.. MULTIPLE HOLES AND SPLITS LOOKS SHREDDED. . NO APPEARANCE OF PROBLEMS ON OUTSIDE OF TIRE. CONSIDERED LUCKY TIRE FAILURE DID NOT CAUSE ACCIDENT HAVE PICTURES...
WHEN TURNING IN A SLIGHT CURVE ON DRY SURFACES THE ANTI SKID CONTROL MECHANISM IS ACTIVATED AND THE CAR BEGINS TO TURN A HARD RIGHT, IT BEGINS TO AUTOMATICALLY SLOW DOWN AND THE INTERNAL BEEPING SOUND IS ACTIVATED. IT IS VERY HARD TO CONTROL THE VAN WHEN IT HAPPENS AND WITH THE AUTOMATIC SLOWING OF THE VEHICLE IF WE ON A HIGHWAY I FEAR WE WILL BE REAR ENDED. THE INTERNET IS FULL OF OTHER 2004 SIENNA VAN OWNERS EXPERIENCING THE EXACT SAME ISSUE. IT IS VERY DANGEROUS AND SCARY.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE SHIFT LEVER IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE EMERGENCY BRAKES. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GEAR SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER MAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 12/23/16*LJ *TR
NHTSA RECALL NUMBER 13V429, MFR RECALL NUMBER D0R IS LISTED ON THE SAFECAR.GOV WEB SITE FOR MY VIN NUMBER AS BEING AN INCOMPLETE RECALL, BUT THE TOYOTA SERVCO SERVICE CENTER SAYS THEY HAVE ALREADY FIXED THIS RECALL ON MY CAR. I HAD AN INCIDENT RECENTLY THAT WAS TRACED TO THE GEAR SHIFT CABLE BUSHING. THE CAR WAS PARKED IN A GROCERY STORE PARKING LOT, PUT INTO PARK, IGNITION TURNED OFF, AND THEN STARTED TO ROLL BACKWARD, THE BRAKE DIDN'T WORK TO STOP THE ROLLING SINCE THE IGNITION WAS OFF, LUCKILY THE PARKING BRAKE WAS APPLIED TO STOP THE ROLLING BEFORE ANY DAMAGE WAS DONE, IT WAS A VERY GRADUAL SLOPE. I SEE THAT THE LATER 2014 MODEL SIENNA HAS A RECALL FOR THE GEAR SHIFT CABLE, BUT MY YEAR DOES NOT HAVE A RECALL FOR THIS PROBLEM SO I HAD TO PAY ~ $600 TO GET THIS FIXED. LUCKILY NO ONE WAS HURT AND NO PROPERTY WAS DAMAGED.
MY FAMILY AND I WERE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 70 MPH WHEN THE TRACTION CONTROL/VEHICLE STABILITY CONTROL ACTIVATED CAUSING A BEEPING SOUND ALONG WITH THE DASH ICON BLINKING. THIS IN TURN LOCKED UP THE LEFT FRONT TIRE. THE VAN VIOLENTLY SWERVED TO THE LEFT AND I LUCKILY GAINED CONTROL AND PULLED TO THE SIDE OF THE HIGHWAY. I THOUGHT I HAD JUST EXPERIENCED A TIRE BLOW OUT, BUT TO MY SURPRISE NOTHING WAS AMISS. MY WIFE WAS DISTRAUGHT AT WHAT HAD JUST OCCURRED CONSIDERING THE CONSEQUENCES IF A VEHICLE HAD BEEN NEXT TO US AT THE TIME. NOW, DRIVING MUCH SLOWER AND WHITE-KNUCKLING THE STEERING WHEEL, WE PROCEEDED TO THE NEAREST TOYOTA DEALER WHICH WAS ROUGHLY 20 MILES AWAY IN ASHEVILLE, NC. ALONG THE WAY, THE INCIDENT OCCURRED TWO MORE TIMES. KEEP IN MIND THAT THE SKIES WERE SUNNY AND THE ROAD DRY. ARRIVING AT THE DEALERSHIP WE WAITED WHILE THE CAR WAS LOOKED OVER. AFTER FIVE HOURS WE WERE TOLD THEY COULD NOT FIND ANYTHING WRONG. I DID NOT ACCEPT THIS AND TOLD THEM THAT I FOUND HUNDREDS (IF NOT MORE) OF POSTINGS ON THE INTERNET WITH PEOPLE HAVING THE SAME INCIDENT. I ALSO INFORMED THEM THAT TOYOTA HAD REDESIGNED THE STEERING ANGLE SENSOR (YAW) IN 2005 AND ASKED IF THAT COULD BE THE PROBLEM. THE SERVICE WRITER EXCUSED HIMSELF AND TWENTY MINUTES LATER RETURNED WITH A TOYOTA SERVICE BULLETIN REFERRING TO THE SENSOR. THEY THEN ORDERED THE NEW SENSOR AND WE RENTED A CAR TO CONTINUE OUR TRIP. RETURNING FIVE DAYS LATER TO PICK UP THE VAN, WE WERE TOLD THE NEW SENSOR WAS INSTALLED AND A ZERO POINT CALIBRATION/ALIGNMENT PERFORMED. I PAID THE $692.00 AND DROVE AWAY. MY WIFE AND SON STAYED IN THE RENTAL CAR, SINCE THE A/C HAD MYSTERIOUSLY STOPPED WORKING WHEN THE INITIAL INCIDENT OCCURRED. WHILE FOLLOWING THEM HOME, THE TRACTION CONTROL/VSC ACTIVATED A TOTAL OF FOUR MORE TIMES. NO ONE KNOWS HOW TO FIX THIS PROBLEM. TOYOTA SHOULD RECALL AND FIX THIS.
THE VSC SENSOR IS ACTIVATING DURING NORMAL DRIVING CONDITIONS WITHOUT WARNING. THIS IS CAUSING THE VAN TO AGGRESSIVELY APPLY THE BRAKES AND LOSE ACCELERATION. THIS ISSUE MAINLY OCCURS WHEN TURNING DOWN WHILE GOING DOWN HILL, HOWEVER IT HAPPENS RANDOMLY IN OTHER INSTANCES AS WELL. I HAVE BEEN IN SEVERAL LIFE THREATENING INSTANCES WHERE THE BRAKES ARE BEING APPLIED WHILE TRAVELING THROUGH MOUNTAINS WITH LARGE SEMI TRUCKS BEHIND ME.. NEARLY CAUSING SEVERAL ACCIDENTS. MY RESEARCH POINTS TO A FEW THINGS THAT COULD POSSIBLY BE THE CULPRIT: THE YAW SENSOR STEARING WHEEL ROTATIONAL POSITION SENSOR VSC COMPUTER MODULE THIS VIDEO CAPTURES EXACTLY WHAT IS HAPPENING TO MY VEHICLE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TGMJAFPIFKO I CANNOT FIND ANY INSTANCES WHERE THIS ISSUE WAS FIXED ONLINE
UNEXPECTED VEHICLE STABILITY CONTROL ACTIVATION WHILE DRIVING RESULTING IN AUTOMATIC BRAKING AND UNEXPECTED STEERING PULL. I HAVE BEEN EXPERIENCING THIS ISSUE OVER THE PAST 4-5 YEARS. THERE HAVE BEEN TIMES WHERE THIS ISSUE HAS LED TO ALMOST STRIKING VEHICLES AROUND ME. I HAVE BROUGHT THE VEHICLE TO A TOYOTA DEALERSHIP, BUT THEY HAVE NOT BEEN ABLE TO FIX THE ISSUE. ON SEVERAL ONLINE BULLETIN BOARDS, OTHER OWNERS OF TOYOTA SIENNA HAVE COMPLAINED REGARDING THE SAME ISSUE. I JUST READ IN THE NEWS THAT SIMILAR ISSUES ARE OCCURRING ON 2001-2002 TOYOTA SEQUOIA.
ON JUNE 17, 2016, I GOT INTO MY 2004 TOYOTA SIENNA XLE-IMS RAMPVAN (JOINT TOYOTA-IMS, FLOOR-LOWERED WHEELCHAIR VAN CONVERSION WITH RAMP). THERE WAS DEBRIS ON THE BACK SEAT (WHAT IN A NON-IMS SIENNA BE THE THIRD-ROW SEAT). I SAW TIRE BELTS STICKING UP FROM THE TREAD OF THE SPARE TIRE. THE TIRE HAD EXPLODED AND DEFLATED, STREWING DEBRIS FROM THE RUPTURED TIRE BELTS AND TREAD ON THE BACK SEAT. NOTE THAT IN THE IMS VERSION OF THE SIENNA, THE SPARE TIRE IS MOUNTED ON A BRACKET BEHIND THE BACK SEAT. THANKFULLY, NO ONE HAD BEEN IN THE VAN AT TIME OF EXPLOSION. THE RUPTURE OF THE TIRE COULD HAVE BEEN BEHIND THE HEAD OR NECK OF A PASSENGER SITTING IN THE LEFT-REAR POSITION. THE EXPLODED SPARE TIRE IS A FIRESTONE RADIAL TEMPA SPARE, T155/80R17 101M. IT IS THE ORIGINAL SPARE TIRE AND WAS INFLATED TO THE SPECIFIED 60 PSI. I STILL HAVE THE EXPLODED TIRE, WHICH I HAD DISMOUNTED AND REPLACED. I ALSO HAVE PHOTOS OF THE RUPTURED TIRED WHILE IT WAS STILL MOUNTED TO ITS BRACKET BEHIND THE BACK SEAT.
AT 108190 MILES I HAD THE FRONT END ALIGNED. THEY ATTACHED A SNAP ON ANALYZER AND DID A CODE LINK COMPUTER RESET. AS I LEFT, THE VSC LIGHT CAME ON AND WOULD NOT TURN OFF IN SPITE OF DOING A ZERO POINT CALIBRATION. I TOOK THE VEHICLE TO THE TOYOTA DEALER WHERE I BOUGHT THE VAN NEW ON 5/8/2003, HE RAN HIS DIAGNOSTICS, GOT NO ERROR CODES, AND CLAIMED THAT I NEEDED TO REPLACE BRAKE ACTUATOR ASSEMBLY AT A COST OF $2721. OUT OF WARRANTY. NO RECALL ON THIS MODEL. TOO BAD. OTHERS HAVE SEEN THIS PROBLEM ON OTHER 2004 TOYOTA'S. THE DANGER IS THAT AFTER THE LIGHT IS ON THE VEHICLE MAY DECIDE TO APPLY HARD BRAKING AT ANY TIME AND AT ANY SPEED. TOYOTA REDESIGNED THE SYSTEM IN 2005. I AM CONCERNED THAT THIS WILL HAPPEN TO ME. TOYOTA RECALLED SOME VEHICLES WITH THIS PROBLEM WITH THE VSC SYSTEM IN LATER MODELS, WHY NOT THE FIRST YEAR OF THE PROBLEM? I HAVE HEARD THAT THERE IS A SOFT RECALL FOR THIS PROBLEM.
VSC LIGHT TURNED ON AFTER FRONT WHEEL ALIGNMENT, TWO DEALERS CANNOT MAKE IT GO OFF. IT APPEARS THAT STABILIZATION WAS NOT WORKING FOR SOME TIME. LIGHT ONLY APPEARED AFTER ALIGNMENT PROCEDURE. ELECTRONICS ARE PART OF A $2700 ABS MODULE. ABS WORKS. NO INDICATION OF THE LACK OF VSC IS A SAFETY ISSUE. OTHERS HAVE SEEN THIS PROBLEM. APPARENTLY TOYOTA REDESIGNED THE SYSTEM FOR THE NEXT YEAR'S MODEL.
PASSENGER SIDE POWER SLIDING DOOR STUCK HALF-WAY DUE TO FRAYED POWER CABLE. DOOR CANNOT FULLY OPEN NOR FULLY CLOSE.
THE DRIVER'S SIDE FLAP WINDOW DETACHED FROM THE METAL FRAME, I CANT GET MY STATE INSPECTION TO PASS WITH THIS ISSUE, I HAVE MY WINDOW TAPED. IT IS SOMETHING A CANNOT FIX, IT IS UNBELIEVABLE THAT THIS COULD BE HAPPENING. THE FIX IS VERY EXPENSIVE AND I HAVE NO WAY TO PAY FOR THIS. IF THE WINDOW FALLS OFF COMPLETELY CAN CAUSE AN ACCIDENT. IT HAPPENED WHEN I WAS DRIVING TO WORK IN THE HIGHWAY I SUDDENLY HEARD AS IF MY WINDOWS WERE OPEN I LOOKED THORUGH MY REAR VIEW MIRROR AND THE WINDOW WAS WIDE APPART DUE TO THE WIND BUT BECAUSE IT WAS STILL ATTACHED TO THE HINGE AND THE SHADES WERE HOOKED TO THE GLASS IT DID NOT FALL OFF COMPLETELY.
ON NUMEROUS OCCASIONS, WE HAVE HAD THE VSC INDICATOR LIGHT TURN ON WHILE DRIVING ON DRY PAVEMENT WHILE ON THE HIGHWAY, WHICH CAUSED THE CAR TO APPLY THE BRAKES AND ALSO SWERVE. OUR CAR IS AWD SO THE FIRST TIME IT HAPPENED, WE THOUGHT THERE MUST HAVE BEEN BLACK ICE ON THE ROAD (EVEN THOUGH THE ROAD APPEARED DRY). IT FIRST HAPPENED ABOUT THREE YEARS AGO, ALTHOUGH IT IS HAPPENING MORE FREQUENTLY NOW. WE DROVE HOME YESTERDAY THROUGH THE MOUNTAINS AND IT HAPPENED FOUR TIMES ON OUR TWO HOUR DRIVE. IT MOSTLY HAPPENS WHILE GOING DOWNHILL FOR US, AND HAS HAPPENED AT SPEEDS OF 70 MPH - 30 MPH. IT HAS HAPPENED WHILE TURNING (BOTH DIRECTIONS) AND GOING STRAIGHT. IT IS VERY SCARY FOR BOTH MY WIFE AND I, AND I FEEL UNSAFE WITH HER DRIVING OUR CAR WITH OUR FOUR CHILDREN. WE'VE TAKEN IT TO THE DEALERSHIP AND THEY WANT TO CHARGE US LOTS OF MONEY TO TRY TO FIX WHAT THEY "THINK" THE PROBLEM IS. I HAVE SPOKEN WITH OTHER SIENNA OWNERS WHO HAVE EXPERIENCED THE SAME FRIGHTENING EXPERIENCE SO KNOW IT IS NOT JUST OUR CAR, DRIVING, ETC.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE STRUTS FRACTURED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT WOULD NOT REPAIR THE VEHICLE BECAUSE THE EXTENDED WARRANTY COVERAGE EXPIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 143,900.
THERE IS A POPPING NOISE FROM THE PASSENGER DOOR. APPARENTLY IT WAS A SAME PROBLEM WITH THE DRIVER SIDE DOOR THAT TOYOTA HAD REPAIRED. IT WAS THE WELDING OF THE SUPPORT TO THE DOOR THAT BECOME LOOSE. SIMPLY PUT IT, THEY HAVE PROBLEM WITH THE WELDING OF THE DOORS. THEY HAVE REPAIR ONCE ON THE DRIVER SIDE AND THE PASSENGER SIDE IS HAPPENING AGAIN. I AM AFRAID THE DOOR WILL COME OFF. I HAVE TOLD THEIR SERVICE DEPARTMENT BUT THEY REFUSE TO REPAIR IT.
VSC SUDDEN ACTIVATION ON CURVES 35 MPH. BEEPING NOISE SLIP SENSOR COMES ON.
ON MAY 2, 2016, THE DRIVER SUDDENLY LOST ALL ABILITY TO SHIFT THE 2004 TOYOTA SIENNA MINIVAN'S AUTOMATIC TRANSMISSION, AND THEREFORE OPERATE THE VEHICLE, UPON ATTEMPTING TO SHIFT FROM *D* TO *R*, I.E., DRIVE TO REVERSE. THE VEHICLE WAS STATIONARY AT THE TIME, WHILE PREPARING TO PULL INTO A SPACE IN A PARKING LOT. THE ROOT CAUSE OF THE EVENT WAS THE VEHICLE'S SHIFT CABLE HAD BROKEN AT THE CABLE'S TERMINATION WITH EITHER THE SHIFT LEVER OR THE TRANSMISSION. REPAIR REQUIRED REPLACEMENT OF THE DEFECTIVE CABLE, TOYOTA PART NUMBER 33820-08020. THE SUDDEN INABILITY TO SHIFT THE TRANSMISSION CAUSED THE DRIVER TO BE STRANDED, OBSTRUCTING OTHER VEHICLE TRAFFIC. IF THIS EVENT HAD OCCURRED IN TRAFFIC, SUCH AS WHEN ATTEMPTING TO PARALLEL PARK, THE DISABLED VEHICLE WOULD HAVE PRESENTED A COLLISION DANGER TO THE DRIVER AS WELL AS TO OTHER VEHICLES.
MY REAR DOOR IS NOT WORKING, I HAVE VISITED TWO TOYOTA DEALERSHIP AND THEY TOLD MY THE REAR LIFT GATE AND REAR HATCH LATCH BOTH OF THEM NEEDS TO BE REPLACE. WE DID THAT RELAPACEMT . THE PROBLEM HAS NOT BEING SOLVED, WE TRIED TO MAKE THE DOOR WORKING MANUALLY INSTEAD OF AUTOMATICALLY ALSO THIS WAY IS NOT HELPFUL. IT LOOKS LIKE WE REACHING TO CLOSED WAY.
FRONT PASSENGER SIDE SEAT BELT GETS JAMMED WHERE IT COMES OUT OF PILLAR. WON'T RETRACT OR PULL OUT. I HAVE TO REMOVE TRIM AND PULL IT LOOSE FROM INSIDE. THIS HAS HAPPENED MANY TIMES OVER THE LAST SEVERAL YEARS AND IF YOU GOOGLE IT YOU WILL FIND MANY HITS ON THIS.
TAKATA RECALL I HAVE A TOYOTA SIENNA 2004. LAST YEAR, THE SLIDING DOOR CABLE WAS BROKEN AND IT WAS JUST PAST THE WARRANTY. I HAD TO PAY $1,200 TO HAVE IT FIXED AS THE DOOR COULD BE OPEN. AND THEN AFTER A FEW MONTH, THE DOOR CAN'T OPEN AUTOMATICALLY AND THE DEALER SAID A MOTOR FAILURE WHICH WOULD COST ANOTHER $1,000. I HEARD A LOT OF COMPLAINTS ABOUT TOYOTA SIENNA SLIDING DOOR AND UNFORTUNATE I AM ONE OF THE VICTIMS. I URGE TOYOTA TO TAKE THE RESPONSIBILITY AND PAY CUSTOMERS BACK.
PASSENGER POWER SLIDING DOOR WON'T OPEN OR CLOSE. DOOR ACTUATOR NOT WORKING
I HAVE EXPERIENCED THE ISSUE WITH 2004 SIENNA LE WITH 130,500 MILES. TRACTION CONTROL KICKS IN AT 45-60 MILES PER HOUR ON STRAIGHTAWAY, CLEAN PAVEMENT, NO RAIN, NO SNOW, AND BRAKES CAR AND CUTS POWER. ALMOST LOST CONTROL OF VEHICLE WHEN IT HAPPENED, STEERING INTO OTHER LANES. IT HAPPENS FREQUENTLY AND IS VERY POSSIBLE TO HAVE THE CAR REAR ENDED IF A CAR BEHIND ME IS CLOSING ON AS THE SPEED SUDDENLY SLOWS DOWN. APPARENTLY THIS IS A BIG ISSUE THAT I FOUND LOT OF OTHER SIENNA OWNERS IS SHARING FROM THE FORUM. AS FAR AS I KNOW THAT MANY TOYOTA DEALERSHIP IS NOT INTEND TO ACKNOWLEDGE SUCH ISSUE AND ABLE TO FIX THEM.
TOYOTA HAS OFFERED A WARRANTY EXTENSION ON DEFECTIVE DRIVER/PASSENGER SEATBELT MECHANISM, HOWEVER, WHEN I VISITED THE DEALER AND AFTER THEY HAVE CONFIRMED THAT MY SEATBELTS ARE DEFECTIVE, THEY CANNOT PROVIDE AN ESTIMATE ON WHEN THE PARTS NEEDED FOR REPAIR WOULD BE AVAILABLE. I OPENED A CASE WITH TOYOTA CORPORATE, HOWEVER, AFTER NUMEROUS PHONE CALLS AND PROMISES FOR CALLBACK AND RESOLUTION THEY HAVE NOT RETURNED A SINGLE PHONE CALL. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED ASAP NOT AFTER SOMEONE DIES IN AN ACCIDENT DUE TO DEFECTIVE SEATBELTS. SYMPTOMS INCLUDE SEATBELTS NOT RETRIEVING, GETTING STUCK, AND OVERALL NOT ADVANCING IN OR OUT REQUIRING THAT THEY BE LOOSE WHEN DRIVING. SEATBELTS ARE GETTING STUCK AT DIFFERENT TIMES, BUT MOST FREQUENTLY WHEN BEING OPERATED SUCH AS EXTENDED OR RETRACTED. ONCE THE SEATBELT IS STUCK, IT'S VERY DIFFICULT TO GET IT GOING AGAIN SUCH THAT MY SPOUSE HAD TO DRIVE HOME ON A FEW OCCASIONS WITHOUT THE SEATBELT. TOYOTA KNOWS ABOUT THIS ISSUE, BUT IS NOT DOING ANYTHING TO FIX IT.
I AM CURRENTLY HAVING A PROBLEM WITH GETTING A REPAIR ON A RECALL YOU ALL INVESTIGATED JUN 03, 2008 CAMPAIGN NUMBER 08V244000. AFTER CONTACTING A DEALERSHIP FOR THE REPAIRS I WAS INFORMED THERE WAS NO RECALL AND THAT THEY COULD ONLY REPAIR THE RECALLS LISTED ON THEIR WEBSITE. THE CORPORATE OFFICE WAS CONTACTED NEXT WHERE I WAS TOLD THAT THE ABOVE MENTIONED RECALL WASN'T A "RECALL" AT ALL BUT A "CUSTOMER SAFETY PROTOCOL", AND EVEN THOUGH IT HAD BEEN ISSUED IN THE PAST IT WAS NO LONGER AVAILABLE TO ME DUE TO THE ORIGINAL DRIVE DATE BEING OVER 9-10 YEARS AGO BY THE ORIGINAL OWNER. THERE ARE SERVICE RECORDS INDICATING THAT THE REPAIR WAS MADE IN 2009 UNDER WARRANTY. ONE OF THE DOCUMENTS LISTED ON YOUR SITE STATES THAT SOME OF THE REPAIRS MADE UNDER WARRANTY MAY STILL NEED TO BE REPLACED. WHEN I RAISE THE REAR HATCH ELECTRONICALLY THE HATCH WILL RAISE, PAUSE, AND THEN DROP DOWN PART WAY AND CLOSE THE REST OF THE WAY WITHOUT PUSHING THE BUTTON TO CLOSE IT. IF YOU ARE STANDING UNDER IT THE DOOR WILL DROP DOWN AND HIT YOU IN THE HEAD.
WHEN DRIVING THROUGH A TURN (MORE OFTEN AT HIGHWAY SPEEDS) THE CAR TRACTION CONTROL ACTIVATES WHEN THERE IS NO EMERGENCY. THIS IS ALWAYS ACCOMPANIED BY BEEPING, FLASHING TCS LIGHT, AND SOMETIMES BY EMERGENCY BRAKING WHICH SLOWS CAR AND TAKES IT OFF THE INTENDED LINE CREATING A DANGEROUS SITUATION FOR THE DRIVER AND CARS NEARBY.
VEHICLE WAS TURNING LEFT ONTO AN INTERSTATE ON RAMP WHEN IT WAS IMPACTED ON THE FRONT BY AN ONCOMING VEHICLE. FRONT DRIVER AND PASSENGER AIRBAGS DEPLOYED. THE DRIVER RECEIVED 2ND DEGREE BURNS ON LEFT ARM, AND 2ND AND 3RD DEGREE BURNS ON THE ABDOMEN. THE DRIVER WAS THE ONLY PERSON IN THE VEHICLE.
Data synced from NHTSA on May 4, 2026