2004 Toyota Sienna Complaint Log

DT*: THE CONTACT STATED THAT THE POWER STEERING FAILED EVERY 30,000 MILES. DURING FAILURE, THE STEERING BECAME VERY STIFF WHILE DRIVING AT 15 MPH, WHICH MADE THE VEHICLE DIFFICULT TO TURN. THIS OCCURRED ON 2 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC DETERMINED THAT THE POWER STEERING SHAFT HAD LEAKED ALL OF THE STEERING FLUID.

TOYOTA SIENNA 2004 LXE LIMITED ,POWER DOOR PROBLEM. THE CABLE BROKE AND DOORS ARE SHUT AND CANNOT BE OPENED FROM INSIDE OR OUTSIDE. ALSO IN THE WINTER DOORS FREEZE UP AND WILL NOT OPEN AS WELL. DRIVES SIDE DOOR RETURN ARM .. THE WELD BROKE AND CAUSES THE DOOR TO NOT CLOSE PROPERLY. THERE ARE A VERITY OF COSMETIC THINGS BUT I AM MOST CONCERNED ABOUT THE DOORS NOT BEING ABLE TO OPEN. THERE SEEMS TO BE ALOT OF TALK ABOUT THIS PROBLEM, I GUESS PEOPLE WILL HAVE TO DIE IN SOME KIND OF ACCIDENT BEFORE TOYOTA DOES ANYTHING...LORD FORBID THAT SHOULD HAPPEN. THANK FOR LISTENING. PS *TR

2004 TOYOTA SIENNA LIFTGATE CLOSING AUTOMATICALLY AND STRIKING THE OWNER'S HEAD; PROBLEM OCCURRED INTERMITTENTLY. AT TIMES THE OPEN DOOR WAS ACTIVATED, THE DOOR BEGAN TO CLOSE, DIDN'T CLOSE COMPLETELY, WOULD RE-OPEN AND CLOSE AGAIN UNTIL FORCED PHYSICALLY INTO AN UPRIGHT POSITION WITH SOME FORCE. *NM

I HAVE 2004 TOYOTA SIENNA WITH DUNLOP RUNFLAT TIRES. AFTER 20,000 MILES I WAS TOLD THAT I NEED TO REPLACE THE TIRES. AT FIRST I WAS TOLD I DID NOT ROTATE THEM PROPERLY BUT AFTER INVESTIGATING THIS THERE ARE PAGES OF INFORMATION ONLINE DOCUMENTING THAT OTHER PEOPLE ARE HAVING PROBLEMS WITH THE TIRES WEARING OUT TO QUICKLY. WHEN CONTACTING THE DEALER THEY AGREE THAT THERE IS A PROBLEM AND DUNLOP AGREES THEY KNOW ABOUT THE ISSUE BUT NEITHER WANT TO TAKE 100 PERCENT OF THE RESPONSIBILITY FOR THESE INFERIOR TIRES. THE TIRES CAN ONLY BE REPLACED WITH DUNLOP OR BRIDGSTONE RUNFLATS. SINCE THERE ISN'T ROOM IN THE CAR TO STORE A SPARE WE DON'T EVEN HAVE AN OPTION OF REPLACING THE TIRE WITH A DIFFERENT BRAND THAT IS NOT A RUN FLAT. I WAS TOLD THAT THIS IS NOT A SAFETY ISSUE BUT ACCORDING TO THE INFORMATION ONLINE THERE HAVE BEEN ACCIDENTS BECAUSE OF EXCESSIVE WEAR TO EARLY AND I HAVE NOTICED A COUPLE OF LAW SUITS ALREADY PLACED. THESE TIRES COST 250.00 PER TIRE WITH THE ADDITIONAL COST OF MOUNTING, BALANCING AND ALIGNMENT FOR A GRAND TOTAL OF $1200.00.. DUNLOP AGREED TO PAY %50 OF THE FEE WHICH STILL WILL COST ME $611.00 OR TOYOTA WILL PAY %500.00 AS A GOOD FAITH CREDIT WHICH STILL LEAVES ME WITH A BILL OF $700.00. THIS IS STILL A LOT OF MONEY ESPECIALLY SINCE THEY HAVE DONE NOTHING TO CORRECT THE PROBLEM WITH THESE TIRES AND THE NEW ONES WILL PROBABLY HAVE TO BE REPLACED IN 20,000 MILES. *JB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT SPEEDS OF 20 MPH OVER A SPEED BUMP, THE SPARE TIRE FELL OFF FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 97,000.

DT*: THE CONTACT STATED INTERMITTENTLY WHILE APPLYING BRAKE PRESSURE, THE PEDAL WILL GO TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING AN ACCIDENT. ONE PERSON SUSTAINED MINOR INJURIES AND THERE WAS A CRASH AND PROPERTY DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED AND THE CONTACT WAS INFORMED THAT THE VEHICLE IS FUNCTIONING NORMALLY.

ON MARCH 19, 2006 WE FOUND THE REAR CARGO AREA OF OUR 2004 TOYOTA SIENNA FILLED WITH ABOUT AN INCH OF RAIN AND MILDEW BEGINNING TO GROW. AFTER INSPECTING OUR VEHICLE THE DEALER FOUND A POOR SEAL UNDER OUR DOOR AND THE REMEDY WAS CAULKING. AND ACCORDING TO THEM THERE WAS NO MOLD IN THE CARPET. SO I HAVE DECIDED TO HIRE A MILDEW SPECIALIST TO TEST MY VEHICLE. SINCE REPORTING MY SITUATION TO THEM (GOING ON 3 WEEKS) THEY HAVE STILL NOT CHANGED MY CARPET AND THEY ARE NOT PERMITTING US TO USE A LOANER SAYING IT IS NOT COVERED IN THE WARRANTY AND ITS STILL DRIVABLE. BUT I HAVE THREE CHILDREN UNDER THE AGE OF 10 AND I REFUSE TO DRIVE THEM AROUND IN A CARE THAT COULD HARM THEM. I DON'T KNOW HOW TO PROVE IT BUT I THINK THE REASON MY CHILDREN AND I GOT SICK 2 WEEKS PRIOR TO FINDING THE LEAK WAS DUE TO THE MILDEW GROWTH THAT WAS BEGINNING. I VISITED THE DOCTOR WITH DRY MOUTH, HEADACHES, DIZZINESS, VOMITING AND ETC. WITH NO DIAGNOSIS OR ANSWERS AVAILABLE FROM MY DOCTOR, I VISITED THE ER TWICE WITH PNEUMONIA AND SO ON. BUT SINCE WE DECIDED NOT TO USE OUR CAR UNTIL THEY FIX IT, MY CHILDREN AND I HAVE BEEN TEMPORARILY CURED. WE NEED TO HAVE BETTER WAYS OF GETTING EFFECTIVE OUTCOMES. THIS INVESTMENT HAS TOTALLY TURNED OUT FOR THE WORST. WHAT A WASTE OF $31,000. *JB

POWER SLICING DOOR CABLE ASSEMBLIES...... WORK AND THEN NOT WORKING ON AND OFF... DID NOT FILE COMPLAINT BEFORE BECAUSE CHILDREN COMPLAIN NOT WORKING BUT WHEN I TRIED... IT WORKS ABOUT 4 TIMES IN THE PAST. FIRST INSTANCE IN 2008. //// NOW NOT WORKING COMPLETELY/STUCK. THE POWER IS WORKING, BUT LOCK APPEAR STUCK TO WHERE THE LOCK BUTTON WONT UNLOCK SO DOOR CAN NOT BE OPEN BY BUTTON OR MANUALLY. ***** THE WARRANTY IS 120,000 MILE FOR POWER SLICING DOOR CABLE ASSEMBLIES .... MY CAR DOOR IS COMPLETELY STUCK / WONT OPEN NOW AT 142,000. *TR

MAJOR TIRE WEAR LIKE THE NUMEROUS OTHER COMPLAINTS. REPLACED WITHOUT WARRANTY AT 23K MILES. IS THERE A MINIMUM NUMBER OF COMPLAINTS NECESSARY FOR INVESTIGATION? THESE TIRES OR THE TOYOTA SIENNA HAVE A MAJOR PROBLEM! INVESTIGATE IT PLEASE BEFORE PEOPLE ARE INJURED LIKE THE FIRESTONE ISSUE. *JB

REGARDING NHTSA ACTION NO. PE06010, I HAVE A 2004 TOYOTA SIENNA XLE LIMITED WITH AWD WITH THE TIRE PRESSURE WARNING SYSTEM (TPWS) FOR MY DUNLOP RUN FLAT TIRES (SP 4000). I HAVE EXPERIENCED PUNCTURES IN TWO OF MY TIRES ON SEPARATE OCCASIONS. BOTH TIMES THE TPWS ONLY ACTIVATED WHEN THE PSI WAS ABOUT 5- TO 15. THE DEALER INDICATED TO ME THAT THE MAGNETIC SYSTEM WILL ONLY ACTIVATE ONCE A TIRE'S HEIGHT BECOMES LOWER DUE TO AIR LOSS, AND THE MAGNETIC FIELD IS "TRIPPED". THE PROBLEM IS THAT THE RUN FLAT TIRES DO NOT LOSE THEIR HEIGHT DUE TO AIR LOSS UNTIL THE TIRE IS NEARLY DEPLETED. SO, THE TPWS ESSENTIALLY CANNOT PROPERLY FUNCTION AS INTENDED, AT LEAST WHEN RUN FLAT TIRES ARE INSTALLED. AS TO THE DUNLOP RUN FLATS, THEY HAD TO BE REPLACED AFTER ONLY 19,700 MILES. I KNOW NUMEROUS OTHER CONSUMERS HAVE HAD SIMILAR EXPERIENCES. TOYOTA ACKNOWLEDGED THE PROBLEM AND RELPACED MY TIRES WITH A NEW SET OF 4 RUN FLATS AT NO CHARGE (OTHER THAN INSTALLATION). TYPICAL PRICE IS $250 PER TIRE. CREDIT TO TOYATA, BUT NOT SURE WHAT WILL HAPPEN WHEN THE NEW SET FAILS. *NM

DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE SEAT BELT RETRACTOR LOCKS UP WHILE IN USE. THE SEAT BELT MUST BE RELEASED, AND THEN PUT BACK ON. THE DEALERSHIP DETERMINED THIS WAS A SAFETY FEATURE FOR CHILD SAFETY SEATS. THE DEALERSHIP STATED IT WAS ILLEGAL TO REPLACE THE FRONT SEAT BELT ASSEMBLY.

REAR RIGHT SEAT BELT REPEATEDLY FAILS AND HAS BEEN REPLACED TWICE NOW. IT HAS FAILED YET A THIRD TIME. THE SEAT BELT GASKET AT THE TOP OF THE SEAT COMES APART AND RESTRICTS THE BELT MOVEMENT RENDERING IT UNUSABLE. ITS A SAFETY HAZARD FOR PASSENGERS. *JB

THE REAR DECK LID ON MY 2004 SIENNA XLE LIMITED VAN HAS A REMOTE AUTOMATIC OPEN & CLOSE FEATURE. I USED THE AUTO OPEN AND WHILE PLACING ITEMS IN THE REAR STORAGE AREA, THE DECK LID CLOSED (UNDER POWER) WITHOUT COMMAND, STRIKING ME AND MY SON. THE AUTO-STOP FEATURE DIDN'T ENGAGE UNTIL I PUSHED VERY HARD AGAINST THE LID. AS SOON AS I LET GO, IT CAME DOWN AGAIN. THERE WERE NO PRIOR INCIDENTS OR ANY UNUSUAL BEHAVIOR TO INDICATE A PROBLEM WITH THE OPERATION OF THE DECK LID. THE LID HASN'T WORKED SINCE AND IT WON'T STAY OPEN WITHOUT SOMEONE HOLDING IT. A WEEK AFTER THE INCIDENT I FOUND A TOYOTA TECHNICAL SERVICE BULLETIN BO0003-04 THAT STATES "BACK DOOR STAYS FOR 2004 MODEL YEAR SIENNA VEHICLES HAVE BEEN REDESIGNED IN ORDER TO PROVIDE IMPROVED RESISTANCE TO SEAL DAMAGE AND PREVENT LEAKAGE." I CHECKED MY BACK DOOR STAYS (GAS OR HYDRAULIC FILLED STRUTS) AND THEY WERE BOTH LEAKING. I CHECKED THE INTERNET USER FORUM "SIENNACLUB.ORG" AND FOUND SEVERAL SIMILAR COMPLAINTS FROM SIENNA OWNERS IN THE U.S. AND CANADA. IN MY OPINION, THE UNCOMMANDED CLOSING OF A REAR DECK LID IN A MINI-VAN CONSTITUTES A SERIOUS SAFETY HAZARD. JUST A GUESS, MOST MINI-VAN OWNERS HAVE OR TRANSPORT CHILDREN. THERE IS NO WAY A CHILD COULD HAVE STOPPED AND REVERSED THE LID THAT CLOSED ON ME AND MY SON. THIS SHOULD BE A RECALL ISSUE, NOT A SERVICE BULLETIN THAT TOYOTA IS NOT REQUIRED TO DISCLOSE AND IN FACT, CAN CHARGE TO REPAIR. *NM

I OWN A 2004 TOYOTA SIENNA LE AWD. I WAS ALWAYS UNDER THE ASSUMPTION THAT I WAS DRIVING A "SAFE CAR". HOWEVER, I FOUND OUT THAT THE TIRES THEY USE ON THIS MODEL ARE FAR FROM BEING SAFE. I HAVE 37000 MILES ON MY VEHICLE, HAVE DONE SERVICES AS WELL AS OIL CHANGES AND NOT ONCE HAS ANYONE EVER SAID ANYTHING ABOUT THE TIRES NEEDING TO BE CHANGED. I EVEN ASKED TOYOTA AND THEY TOLD ME THAT I WAS GOOD TO GO AND THEY WOULD LAST A LONG TIME. IT MAKES ME ANGRY THAT I HAVE BEEN DRIVING A VEHICLE WITH TIRES THAT HAVE SO MANY PROBLEMS. BRIDGESTONE B380. RUN FLAT TIRES. BUT NOT ONLY WAS I NEVER TOLD ABOUT THIS PROBLEM, THEY HAVE TOLD ME THAT THEY CAN NOT PUT REGULAR TIRES ON THE CAR WITHOUT CHANGING RIMS. I THINK TOYOTA IS COVERING UP AND IT IS UPSETTING TO ME TO READ SO MANY ACCOUNTS OF PROBLEMS WITH THIS PARTICULAR TIRE. LUCKILY FOR ME, I WAS ALERTED AND I CHECKED MY TIRES WHICH HAS LED ME TO PUT NEW TIRES ON THE VAN. THEY ARE STILL THE SAME TIRES AS CAME WITH THE VAN BECAUSE OF WHAT I WAS TOLD. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT BECAUSE OF THIS. *NM

DT*: THE CONTACT STATED THE RUN FLAT TIRES ON THE VEHICLE WORE OUT AT 20,000 MILES. TIRES WERE ORDERED THROUGH A TIRE CENTER HOWEVER WHEN THE TIRES ARRIVED THE MECHANIC DID NOT HAVE THE SPECIAL EQUIPMENT NEEDED TO CHANGE THE TIRES. THE TIRES WERE REPLACED AT THE LOCAL DEALERSHIP WITH FOUR REGULAR SAME SIZE TIRES. THE VEHICLE IS AN ALL WHEEL DRIVE. THE RUN FLAT TIRES ARE CURRENTLY AT THE DEALERSHIP THEREFORE THE TIRE INFORMATION IS NOT AVAILABLE. THE TIRES ARE DUNLOP. THE TIRE SIZE IS P2560R17. *AK UPDATED 05/02/06. *JB

THE LIFTGATE "SLIPPED", FAILED AND CAME DOWN ON THE OWNER. BECAUSE IT WAS SET FOR AUTO CLOSURE, IT CAME DOWN WITH A MECHANICAL FORCE BEHIND IT. I HAD TO DISABLE THE AUTO CLOSURE BECAUSE OF THIS AND THEN IT JUST CAME CRASHING DOWN BY GRAVITY. IT WOULD START TO SLIP SLOWLY SO YOU DIDN'T KNOW IT WAS HAPPENING, THEN PAST A CERTAIN POINT, JUST CAME FLYING DOWN. *JB

(1) WE HAVE A 2004-2005 TOYOTA SIENNA XLE WITH THE BACK HATCH THAT OPENS AND CLOSES AUTOMATICALLY. WE USED OUR BACK HATCH REGULARLY AND IT HASN'T BEEN MISUSED. WE HAVE OPENED IT USING THE KEYLESS REMOTE, THE CEILING MOUNTED KEYPAD, AND MANUALLY. HOWEVER, OUR HATCH HAS NOT BEEN WORKING PROPERLY SINCE FEBRUARY 2006. (2) WHEN WE USE THE BUTTON ON OUR KEYLESS REMOTE OR ON THE CEILING MOUNTED KEYPAD, THE HATCH OPENS BUT AS SOON AS IT REACHES THE MAXIMUM HEIGHT, IT AUTOMATICALLY CLOSES. WHEN IT ENCOUNTERS AN OBSTACLE, IT DOES NOT OPEN AGAIN AS IT SHOULD, BUT RATHER CONTINUES TO CLOSE UNLESS EXTREME FORCE IS APPLIED. I HAVE BEEN TRAPPED BY THE DOOR ON SEVERAL OCCASIONS AND MY DAUGHTER (AGE 3) WAS ALMOST PINNED BY THE DOOR AS WELL. WHEN WE TRY TO OPEN THE DOOR MANUALLY, THE AUTOMATIC HATCH DOES NOT WORK AT ALL SO WE HAVE TO PROP THE DOOR OPEN WITH A LARGE WOODEN STAKE OR TRY TO HOLD IT OPEN WITH ONE HAND WHILE ATTEMPTING TO PLACE ITEMS IN THE TRUNK WITH THE OTHER HAND. AT TIMES THE STAKE HAS FALLEN CAUSING THE DOOR TO SLAM SHUT QUICKLY. ALSO, AT A CERTAIN HEIGHT, THE DOOR WILL JUST BEGIN TO CLOSE AUTOMATICALLY EVEN THOUGH I AM ATTEMPTING TO HOLD IT OPEN. I FIND THIS SITUATION TO BE EXTREMELY DANGEROUS AND HAVE AVOIDED USING OUR BACK HATCH WHENEVER POSSIBLE. IN ADDITION, THE AUTOMATIC SIDE DOORS ARE ALSO SUPPOSED TO REOPEN IF THEY ENCOUNTER AN OBSTACLE, BUT I HAVE FOUND THAT THIS IS NOT THE CASE. THEY REQUIRE A GREAT AMOUNT OF FORCE TO REOPEN. THE DOORS HAVE ALMOST SHUT ON OUR CHILDREN SEVERAL TIMES. HAD I NOT BEEN STANDING RIGHT THERE TO FORCE THE DOOR OPEN, THEY WOULD HAVE BEEN PINNED. I AM VERY CONCERNED ABOUT THE DANGER OF THIS SITUATION AS WELL. (3) WE ATTEMPTED TO FIX THE BACK HATCH EARLIER THIS SPRING, BUT THE SERVICE DEPARTMENT DID NOT HAVE THE PART AND SAID IT WOULD TAKE 30 DAYS B/F IT WOULD COME IN. WE HAVE NOT TAKEN IT BACK, PARTICULARLY B/C THE COST OF REPLACING THE PART WAS $300+ WHICH IS TOO EXPENSIVE FOR US AT THIS POINT. *NM

DRIVER'S SIDE DOOR WELD HAS FAILED. DOOR MAKE LOUD POPPING SOUND AND HAS NOW AFFECTED WINDOW OPERATION. *TR

MY 2004 SIENNA LE AWD HAS PREMATURE TIRE FAILURE. WE HAVE OWNED THE VEHICLE FOR 2 YEARS AND LESS THAN 35000 MILES HOWEVER WE ARE GETTING READY TO BUY 4 NEW TIRES FOR THE VEHICLE AFTER REPLACING 2 TIRES AT APPROXIMATELY 17K. WHEN WE BOUGHT THE VEHICLE WE WERE TOLD HOW SAFE THE RUN FLAT TIRES WERE, ESPECIALLY IN RURAL NEW HAMPSHIRE SO MY WIFE AND 2 KIDS DID NOT WORRY ABOUT BEING STRANDED. UNFORTUNATELY MOST REPAIR STATIONS CAN CHANGE OR SERVICE RUN FLAT TIRES SO IN ADDITION TO UNEXPECTED HIGH COSTS OF REPLACING TIRES EVERY 15K MILES I HAVE TO TRAVEL TO A DEALER FOR SERVICE AND PAY $280 PER TIRE. I BELIEVE THE COMBINATION OF TIRES AND VEHICLE ARE UNACCEPTABLE AND WAS NOT MARKETED OR SOLD WITH FULL DISCLOSURE OF THE ISSUES ASSOCIATED WITH THESE TIRES. I AM NOW LOOKING TO CONVERT TO CONVENTIONAL TIRES BUT THERE IS NO PLACE FOR A SPARE TIRE ON THE VEHICLE. *JB

DT*: THE CONTACT STATED UPON ENTERING THE VEHICLE, THE AUTOMATIC SLIDING DOOR SHUT ON A PASSENGER'S FINGER RESULTING IN MINOR INJURIES. THE VEHICLE HAS AN AUTOMATIC PINCH PROTECTION FEATURE THAT FAILED TO ENGAGE. THE VEHICLE WAS SEEN BY A DEALER. THE DEALER SUGGESTED THIS WAS A DESIGN ISSUE THAT ULTIMATELY FAILED AND NO REPAIRS WERE MADE.

WHILE DRIVING ON DRY PAVEMENT, SOMETIMES, BUT NOT ALWAYS, AFTER LEAVING SNOWY DRIVEWAY, THE 2004 AWD TOYOTA SIENNA'S TRACTION CONTROL LIGHT CAME ON. THIS WAS ACCOMPANIED BY A VERY LOUD ALARM. THE TRACTION CONTROL SYSTEM THEN ACTIVATED CAUSING THE ENGINE TO BRAKE AND THE ABS TO CONTINUOUSLY BRAKE UNTIL THE VEHICLE DECELERATED TO APPX. 9 MILES PER HOUR. THE LIGHT AND ALARM WOULD THEN GO OFF. THE WHOLE SCENARIO REPEATS WHEN SPEED EXCEEDS APPX. 9 MILES PER HOUR. THIS PUTS THE DRIVER IN A VERY DANGEROUS SITUATION. THE VEHICLE IS VERY DIFFICULT TO STEER WHEN IS IT RAPIDLY BRAKING. THIS HAPPENED BOTH AT LOW SPEEDS, START-UP SPEEDS, AND ON THE HIGHWAY WHEN I WAS GOING 40-50 MILES PER HOUR, AGAIN, ON DRY PAVEMENT. THE ONLY SAFE OPTION IS TO PULL OFF TO THE SIDE OF THE ROAD. AFTER DRIVING FOR ANYWHERE FROM 3 MINUTES TO 15 MINUTES, THE PROBLEM MYSTERIOUSLY DISAPPEARS. THE NEXT TIME THE VEHICLE STARTS, IT MAY OR MAY NOT MALFUNCTION IN THIS WAY. THE TIRES ARE IN GOOD CONDITION AND AT APPROPRIATE INFLATION LEVELS. THERE DOES NOT APPEAR TO BE ANY SNOW OR ICE ON OR INSIDE THE WHEELS WHEN THIS IS HAPPENING. *NM

DT*: THE CONTACT STATED THE AUTOMATIC REAR HATCH COMES DOWN WITHOUT PRESSING THE REMOTE. THE HATCH HIT THE CONTACT MULTIPLE TIMES, BUT CAUSED NO INJURY. THE DEALERSHIP DETERMINED THIS IS NORMAL WHEN THE TEMPERATURE IS BETWEEN 15-25 DEGREES, ALTHOUGH THIS OCCURRED AT 30 DEGREES. THE MANUFACTURER DETERMINED THIS WAS WITHIN MANUFACTURER SPECIFICATIONS AND NO REPAIR OR ACTION COULD BE TAKEN. THE DEALERSHIP SUGGESTED THE CONTACT TRY TO MANUALLY HOLD THE REAR HATCH OPEN.

CONSUMER HAS MADE NUMEROUS ATTEMPTS TO HAVE SEAT BELT RECALL (05V327000) WORK PERFORMED. CONSUMER HAS BEEN TOLD THAT THE PARTS WERE NOT IN OR WERE USED ON ANOTHER CUSTOMER. *TS *NM

DT*: THE CONTACT STATED IN A HEAVY RAIN, THE WINDSHIELD WIPERS DISLODGED AND LOCKED UP. THE DEALERSHIP DETERMINED THIS WAS A SAFETY FEATURE, WHEN THERE IS TOO MUCH PRESSURE ON THE WIPERS, THE MOTOR LOCKS UP TO PREVENT THE MOTOR FROM OVERHEATING. THE DEALERSHIP RESET THE WIPERS.

HEADLIGHT DESIGN ALLOWS MOISTURE AND CONDENSATION INSIDE HEADLIGHT ASSEMBLY CAUSING VARIABLE AND DECREASED LIGHTING EFFECTIVENESS. ENTIRE INSIDE OF HEADLIGHT ASSEMBLY CAN BE COATED WITH MOISTURE. MOISTURE CLEARS AND RECURRED DEPENDING ON WEATHER CONDITIONS. TOYOTA DEALER DECLINED TO FIX. *NM

POWER SLIDING DOORS FAIL TO OPEN, PRIMARILY IN COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ABOUT 10 TIMES. FIST THEY "COULD NOT DUPLICATE THE PROBLEM", THEN WHEN I WAS ABLE TO SHOW IT TO THEM, THEY COULD NOT FIX IT. EVENTUALLY THE MANUFACTURER SENT A FACTORY ENGINEER TO CHECK THE VEHICLE. HE HAD THE DOOR SEAL REPLACED. THAT HELPED FOR A FEW WEEKS, NOW IT'S DOING IT AGAIN. I TOOK IT BACK TODAY THEY SAID THAT THEY DID ALL THAT THEY CAN, ALTHOUGH THERE IS NOTHING MORE THAT THEY CAN DO FOR ME. *TR

THE ELECTRIC DOOR (PASSENGER SIDE) INTERMITTENTLY WORKED FOR YEARS, SOMETIMES IT WORKED, SOMETIMES IT DID NOT. FINALLY IT QUIT WORKING. THE REAR FAN GOES ON AND OFF AT WILL. THERE IS AN ELECTRICAL SHORT. MY REAR TAIL LIGHT ON DRIVER'S SIDE IS ALWAYS OUT, EVEN AFTER REPLACING IT MULTIPLE TIMES. THE TRUNK DOOR LOST ALL ITS HYDRAULIC LIFT AND ACTUALLY HIT ME IN THE HEAD. IT HAS NO HYDRAULICS LEFT NOW AND IS VERY HARD TO LIFT. THE LIGHTED BUTTONS BY THE FRONT WINDSHIELD WHERE YOU OPERATE THE GARAGE DOOR, ELECTRIC DOOR - BURNT OUT AT PROBABLY 37,000 MILES AND WERE RIDICULOUS TO REPLACE. THE DOOR LOCKS ARE ALL SCREWED UP. HARD TO UNLOCK THE DRIVER'S DOOR MANUALLY WITH A KEY, HAVE TO UNLOCK FROM PASSENGER SIDE. THE DOOR CLICKER DOES NOT WORK. BATTERIES HAVE BEEN REPLACED MULTIPLE TIMES AND THE CLICKER QUIT WORKING SHORTLY AFTER, AGAIN AN ELECTRICAL SHORT OF SOME SORT??? SO NO CLICKER, NO ELECTRIC DOOR, NO TRUNK LIFT, NO DOME LIGHTING, NO TAIL LIGHT, NOT TO MENTION ALL THE RECALLS THAT VAN HAD (EXTRA TIRE, SEATBELTS, DOOR ISSUES). I HAD TO REPLACE MY RADIATOR?? CAUSE IT WAS LEAKING. VAN CURRENTLY HAS 126,000 MILES ON IT. IT IS BY FAR THE WORST QUALITY VEHICLE I HAVE EVER OWNED. I HAVE OWNED AN 80S TOYOTA COROLLA WHICH WAS FINE, SATURN, ACURA INTEGRA, FORD EXPLORER, ALSO MAZDAS, 2001 CHRYSLER 300M (HORRIBLE ALSO), THERE IS NO DOUBT THAT AFTER READING ALL THE POSTS ON THE EDMUNDS SITE ABOUT THIS 2004 SIENNA VAN, IT SHOULD BE RECALLED FOR ELECTRIC DOOR PROBLEMS AND ALL DOOR PROBLEMS. *TR

TOYOTA SIENNA 2004, 19,000 MILES NOT EVEN 2 YEARS OLD. 1. VALVES MAKING NOISE WHEN DRIVING UP HILL AT SLOW SPEED OR WHEN START DRIVING. 2. WIND NOISE IS UNACCEPTABLE. PROBLEM BEGINS AT THE VERY FIRST DAY OF DRIVING THE CAR. 3. ONE BIG KNOCKING NOISE WHEN THE VEHICLE IS MOVING , ONLY WHEN SHIFT FROM PARK TO D4 AND STARTING TO DRIVE. *AK

THE DOORS ON MY 2004 TOYOTA MINIVAN HAVE BEEN FREEZING EVERY WINTER SEASON SINCE 2006. CANADA TOYOTA HAS MADE THIS A RECALL ITEM, BUT THE UNITED STATES WILL NOT? I FIND THIS TO BE ABSURD - ESPECIALLY WHEN CHILDREN HAVE TO CLIMB UP THROUGH THE FRONT SEATS TO GET OUT OF VEHICLES. THIS COULD BE FATAL IN AN ACCIDENT IF THE DOORS CAN NOT BE OPENED. I HAVE CONTACTED TOYOTA DEALER AND THEY CLAIM TO USE WRENCH GREASE TO LUBE THE DOORS TO HELP AND PREVENT FROM STICKING. I LIVE IN NEW ENGLAND AND THE DOORS HAVE ALREADY STARTING FREEZING SHUT THIS YEAR (OCT 2009). THIS IS EXTREMELY FRUSTRATING, THIS ISN'T A CHEAP VEHICLE AND IT WAS PURCHASED FOR FAMILY USE. TOYOTA HAS REALLY FAILED THE AMERICAN PUBLIC WITH THEIR MINIVANS. I WOULD HAVE USED THIS AVENUE TO COMPLAIN YEARS AGO - I HAVE BEEN WASTING MY TIME TRYING TO WORK WITH THE TOYOTA COMPANY. PLEASE HELP *TR

I AM REPORTING THAT THE SMALL GROUND CLEARANCE OF 2004 TOYOTA SIENNA WITH TOW HITCH RECEIVER IS A SAFETY CONCERN THAT NEEDS INVESTIGATION BY NHTSA AND RECTIFICATION BY TOYOTA.*AK THE GROUND CLEARANCE IS INSUFFICIENT EVEN WITH NO LOAD IN THE BACK. THE TOW HITCH RECEIVER HITS THE GROUND FREQUENTLY WHILE GOING IN AND OUT OF DRIVEWAYS. I HAVE COMPLAINED TO 2 TOYOTA DEALERSHIPS AND COMPLAINTS WERE IGNORED. THIS ISSUE ABSOLUTELY NEEDS THE ATTENTION OF TOYOTA AND TRAFFIC SAFETY OFFICES NATIONWIDE AND THE NHTSA. NOT ONLY IS IT CREATING A LOT OF ANXIETY ON US AND OTHER SIENNA DRIVERS BUT ALSO IT IS A SERIOUS SAFETY MATTER. WE HAVE TO BRING THE VEHICLE TO AN EXTREMELY LOW SPEED AND AT AN ACUTE ANGLE WITH THE DRIVEWAY TO AVOID THE TOW HITCH FROM HITTING THE GROUND. IT ISN'T ALWAYS POSSIBLE TO WAIT FOR SUFFICIENT HEADWAY WHEN TURNING INTO MAIN STREAM TRAFFIC. DRIVERS FOLLOWING US HAVE BEEN HONKING AND YELLING WHILE WE WAIT FOR GOOD HEADWAY. SLOWING THE VEHICLE DOWN A LOT OR SITTING IN DRIVEWAY TO WAIT FOR SUFFICIENT HEADWAY PROVOKE RESTLESS DRIVERS THAT ARE FOLLOWING. ON OCCASIONS, VEHICLES FOLLOWING DIDN'T SLOW DOWN OR BARELY SLOW DOWN (EVEN WITH TURN SIGNAL ON), ASSUMING IT WOULD TAKE LITTLE TIME FOR THE SIENNA TO TURN ONTO DRIVEWAYS. WITH 300 LB. LOAD IN THE THIRD ROW SEAT OR BICYCLES ON THE TOW HITCH, THE PROBLEM BECOMES DISASTROUS. THIS PROBLEM HAS RENDERED THE 7-PASSENGER VEHICLE USELESS. WE ARE FORCED TO AVOID TAKING PASSENGERS WITH US AND TO STOP USING THE TOW HITCH. DESPITE LOOSING FULL USE OF THE VEHICLE, OUR LIVES ARE STILL AT RISK WHENEVER WE SLOW DOWN TO TURN IN AND OUT OF DRIVEWAYS. WE HAVE LOST PATIENCE ON THE MATTER. WHY WOULD WE AND OTHER SIENNA DRIVERS HAVE TO SUFFER AND PUT UP WITH HONKING, NASTY WORDS FROM OTHER DRIVERS, AND RISKING BEING HIT BY OTHER VEHICLES DUE TO A POORLY DESIGNED GROUND CLEARANCE? SIENNAS WITH A TOW HITCH RECEIVER ARE FLAWED. THE VEHICLE ID NUMBER IS [XXX].TOYOTA WAS NOTIFIED BUT HASN'T RESPONDED. UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I BOUGHT 2004 TOYOTA SIENNA MINIVAN IN DEC. 2005 AS A USED VEHICLE WITH 28,000 MILE AND MANUFACTURERS WARRANTY STILL IN EFFECT. RIGHT FROM DAY ONE WE NOTICED THAT NAVIGATION SYSTEM THAT COSTS NEARLY $2,000 DIDN'T WORK AS EXPECTED. IT TENDS GO OFF COURSE BY SEVERAL AND SOMETIMES BY AS MUCH 30-40 MILE OFF COURSE. WE TOOK IT TO TWO DIFFERENT TOYOTA DEALERS AT LEAST 5 TIMES. EVERY TIME WHEN WE BRING THE CAR TO DEALER THEIR FIRST RESPONSE IS THAT THERE IS NOTHING WRONG WITH THE CAR, BUT WITH FURTHER PRODDING THEY HAVE PUT NEW SOFTWARE AND CHANGED GPS RECEIVER (ANTENNA), BUT THE NAVIGATION SYSTEM , EVEN THOUGH BETTER THAN BEFORE, STILL GETS OFF COURSE BY MILES. MY WIFE WHO DRIVES THE CAR MOST OFF THE TIME IS AFRAID TO GET LOST IN SOME BAD SECTION OF CITY OF PHOENIX, AZ. WE HAVE NOT BEEN ABLE TO GET PROPER REPAIR OR REPLACEMENT OF THE SYSTEM AS SHOULD HAVE BEEN DONE A LONG TIME AGO. WE HAVE HAD THE WITH ALEXANDER'S TOYOTA ONCE FOR ALMOST ONE MONTH AND IT STILL HAS NOT BEEN FIXED. *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE FRONT DRIVER'S SEAT BELT INTERMITTENTLY JAMMED AND BECAME STUCK WHENEVER HE ATTEMPTED TO BUCKLE THE BELT. THE SEAT BELT WOULD BECOME STUCK WHILE PARTIALLY REMOVED FROM IT'S RETRACTOR. IN ORDER TO REMOVE THE BELT FROM THE JAMMED POSITION, THE CONTACT WOULD NEED THE ASSISTANCE OF A SCREW DRIVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE. UPDATED 06/08/11*LJ

MY 2004 TOYOTA SIENNA MINIVAN WITH ALL WHEEL DRIVE (AWD) HAS TIRES THAT HAVE WORN OUT VERY QUICKLY (LESS THAN 20,000 MILES) LEAVING MY MINIVAN WITH VERY DANGEROUS (BALD) TIRES. ALL TIRES MUST BE REPLACED AND IT WILL COST OVER $1,300. IT IS DIFFICULT TO GET REPLACEMENT TIRES AND A DEALER WITH EQUIPMENT TO CHANGE THE TIRES, FORCING OWNERS TO DRIVE ON BALD TIRES. THEY ARE TOO EXPENSIVE, TOO DIFFICULT TO REPLACE, AND I WAS NOT TOLD OF THIS WHEN I BOUGHT THE CAR. *JB

WE OWN A 2004 TOYOTA SIENNA LE AWD WITH RUN FLAT TIRES. AFTER ONLY 23,000 MILES WE WERE TOLD THAT THE TIRES WERE DANGEROUSLY WORN AND ALL 4 NEEDED TO BE REPLACED. THIS IS ABSOLUTELY UNACCEPTABLE. REPLACEMENT COST WAS APPROX. $300 PER TIRE. *NM

BRAKE PADS WORN DOWN TO DAMAGE ROTORS WITH NO WARNING AT 30K MILES. NEW PADS AND ROTOR AND STILL HEAR NOISE FROM RIGHT FRONT. BLACK BRAKE DUST ON OUTSIDE HUB CAPS STARTED APPEARING AT 3K MILES, MECHANICS SAID IT'S NORMAL. MECHANIC HEARS NOISE BUT MAINTAINS IT IS NOT INDICATIVE OF A PROBLEM. TWO TIRES ALREADY REPLACED DUE TO WEAR. TIRE SENSORS WORKED SOMETIMES FOR FLATS. *NM

ON 2004 TOYOTA SIENNA XLE AWD, IT USES RUNFLAT TIRES (BRIDGESTONE B380) AS STANDARD EQUIPMENT. I HAVE TO REPLACE 1 AT 5500 MILES UNDER NORMAL ROAD DRIVING. AT 29,000 MILES, I HAVE TO REPLACE ALL 4 TIRE DUE TO EXCESSIVE TREAD WEAR ALSO UNDER NORMAL USE. THESE TIRES COST 300% MORE COMPARE TO TIRES USED ON OTHER SIENNA MODELS. NEITHER TOYOTA NOR THEIR DEALER ADVISED OF THESE ISSUES BUT JUST SAY THOSE TIRES COST $10 OR $20 MORE AND ONLY AVAILABLE THROUGH DEALERS. THESE UNEXPECTED TIRE WEAR AND COST CAUSE ME BEING STRANDED ON I10 AT 11PM WHERE NO HELP CAN BE FOUND AND COST MORE THAN $100 OF TOWING TO A DEALERSHIP. COST IS ONE THING BUT LESS THAN NORMAL TIRE LIFT EXPECTANCY CAUSED SAFETY ISSUE WHEN 1 OR MORE TIRE UNEXPECTEDLY MALFUNCTION OR FLAT. TIRES ARE NOT WARRANTED BY TOYOTA BUT TIRE COMPANY AND BRIDGESTONE DEALER WERE QUICK TO BLAME ALIGNMENT BEING THE ISSUE. MY SIENNA HAS BEEN TAKEN CARE OF BY TOYOTA DEALER WITH ALL MAINTENANCE RECORD KEPT AND ON SCHEDULE. *JB

I OWN A 2004 TOYOTA SIENNA, PURCHASED NEW, FROM THE PALMER'S AIRPORT TOYOTA IN MOBILE, AL. IN LATE 05, THE BACK HATCH LIFT STRUTS STARTED FAILING. FIRST IT OPENED SLUGGISHLY, AND PROCEEDED TO SHUT SPONTANEOUSLY. THESE FOLLOWING ARE THE 5 INCIDENTS OCCURRING BETWEEN DEC. 05 - JAN. 07: HATCH CAME DOWN ON HUSBAND'S HEAD; HATCH COMPLETELY CLOSED ON MY 9 YEAR OLD SON'S HAND; HATCH STRUCK ME IN THE BACK OF HEAD AND NECK; CAME DOWN ON MY FATHER'S HEAD; AND STRUCK MY BROTHER ACROSS BROW. MY HUSBAND HAS NOTIFIED THE DEALERSHIP OF THE PROBLEM. HUSBAND FILED REPORT WITH TOYOTA US HQ. HOWEVER, WE DON'T FEEL TOYOTA HAS TAKEN THIS SERIOUSLY. WE FOLLOWED UP W/TOYOTA ON GETTING THE PARTS REPLACED AS THEY HAVE DECIDED THIS ISN'T "IMPORTANT" ENOUGH TO ISSUE A RECALL. (WE RESEARCHED MANY SIMILAR CASES ON THE INTERNET). WE WERE TOLD THESE PARTS WERE SO "NEW" NO ONE WOULD HAVE THEM BUT TOYOTA. THE COST WILL BE $400+ FOR PARTS. AS A FAMILY WITH AN AUTISTIC CHILD, WE ARE FORCED TO TAKE MONEY DESIGNATED FOR HIS NECESSARY MEDICAL BILLS TO PAY FOR THIS REPAIR TO PREVENT SERIOUS INJURY! THE LIFTS FAILURE HAS MADE IT DIFFICULT FOR ANYONE TO OPEN. THE DOOR IS UNPREDICTABLE, SO AS A PRECAUTION, I HAVE TO GET MY AUTISTIC SON TO STAND IN THE OPENING WHILE I LOAD MY GROCERIES! I HAVE TO DO IT QUICKLY, BECAUSE THE DOOR IS SO HEAVY HIS ARMS GET TIRED. IF HE IS NOT WITH ME THAN I HAVE TO USE A 5 FT. WOODEN POLE, THAT I CARRY WITH ME FOR THIS ISSUE, TO PROP OPEN THE DOOR. SOON, I WILL HAVE TO LOAD MY PACKAGES THROUGH THE PASSENGER DOORS, FORGETTING ALL ABOUT THE BACK 3 SEATS, AND CARGO AREA THAT I PAID FOR. I HOPE SOMEONE WILL TURN UP THE HEAT ON TOYOTA TO ISSUE A NECESSARY RECALL ON THESE HATCH STRUTS. I DON'T FEEL THAT I SHOULD PAY FOR A COMMONLY OCCURRING VEHICLE DEFECT THAT PEOPLE NATIONWIDE ARE DEALING WITH! I HOPE IT DOESN'T TAKE THE DEATH OF AN INNOCENT TODDLER BEFORE SOMEONE INTERVENES WITH A TIMELY RECALL! THANK YOU FOR YOUR ATTENTION TO THIS MATTER! *NM

OUR 2004 TOYOTA SIENNA XLE HAS A LOW TIRE PRESSURE INDICATOR THAT APPEARS TO NOT WORK. WE HAVE PERSONALLY LET ALL BUT 10 LBS OF AIR OUT OF ONE OF THE TIRES AND THE LIGHT STILL DOES NOT GO ON. REPEATED ATTEMPTS (3 AS OF THIS DATE) TO HAVE THE DEALER FIX THE PROBLEM HAVE RESULTED IN "OPINION" FROM THE DEALERSHIP AND NO SOLUTION. WE HAVE ASKED FOR THE SENSOR TO BE REPLACED, AND THE COMPUTER TO BE REPLACED TO NO AVAIL. WE ARE UNSURE THAT OUR VEHICLE IS PROVIDING THE LEVEL OF SAFETY THAT WE ASSUMED WHEN WE BOUGHT IT. THE LATEST STATEMENT FROM THE DEALER IS THAT THE CAR "...NEEDS TO BE DRIVEN AT LEAST 50 MILES IN THE LOW PRESSURE CONDITION FOR IT TO WORK PROPERLY". THIS DOES NOT MAKE SENSE TO US. ARE WE EXPECTED TO ENDANGER THE SAFETY, AND LIVES, OF OUR CHILDREN, BY DRIVING AROUND FOR UNREASONABLE DISTANCES IN AN UNSAFE CONDITION FOR THE VEHICLE'S "SAFETY" FEATURES TO WORK? *JB

PASSENGER SIDE REAR AUTOMATIC DOOR FAILS TO SENSE A PERSON STANDING IN THE FRAME, ENTERING OR EXITING, AND CLOSES ON THEM. PASSENGER SIDE REAR AUTOMATIC DOOR CLOSES AUTOMATICALLY WHEN ON A DOWNHILL SLOPE, CLOSING ON PASSENGER IF THEY ARE STANDING IN THE FRAME. PASSENGER SIDE REAR AUTOMATIC DOOR IS FAILING TO CLOSE AND POPS BACK OPEN, REQUIRING A FORCE CLOSE BY HAND. DRIVER SIDE REAR MANUAL DOOR FAILED TO CLOSE AND LATCH. DEALER INDICATED IT WAS DUE TO FAULTY WELDS. THE ENTIRE DOOR WAS REQUIRED TO BE REPLACED. *TR

PREMATURE WEAR (20,000 MILES) ON ALL 4 OEM TIRES. VEHICLE: 2004 TOYOTA SIENNA XLE AWD TIRES: BRIDGESTONE B380 RUN FLAT TIRES - 225/60R17. *JB

2004 SIENNA POWER SLIDING DOOR PROBLEMS- SIDE POWER SLIDING DOORS NOT FUNCTIONING PROPERLY AT ALL TIMES. AT TIME THE DOOR WILL SHUT TO HALF WAY POINT AND STOP AND I WILL HAVE TO MANUALLY SHUT IT MYSELF. OR AT TIME THE DOOR WILL NOT SHUT WHEN ANY BUTTONS ARE PRESSED TO PUSH AND NEED TO BE SHUT MANUALLY. TOOK TO THE DEALER AND THEY SAID THEY COULD NOT DUPLICATE PROBLEM, BUT STATED THEY MADE A FEW ADJUSTMENTS. THEY WORKED FINE FOR 3 DAYS THEN PROBLEMS HAPPENED AGAIN TODAY! CONCERNED THAT THE DOOR WILL NOT FUNCTION PROPERLY AND OPEN WITH THE KIDS IN THE CAR WHILE DRIVING! IT IS DIFFICULT TO ASK THE SERVICE PERSON TO FIX A PROBLEM THAT IS NOT HAPPENING AT THE TIME WHEN I TAKE THE CAR IN! BUT, THEY SHOULD BE FAMILIAR WITH THIS PROBLEM AND ABLE TO FIX IT !! *JB

WENT IN FOR A ROUTINE OIL CHANGE AND TIRE ROTATION; AND I WAS CALLED BACK AND TOLD I NEEDED ALL FOUR TIRES REPLACED!!! WITH 24,000 MILES ON THE CAR I COULD NOT BELIEVE THAT I HAVE TO SPEND $600 A 1 1/2 LATER AFTER BUYING A NEW CAR!!! *NM

THE RUN-FLAT TIRE ON OUR TOYOTA SIENNA AWD WENT FLAT, REQUIRING A REPLACEMENT. UNFORTUNATELY, OUT OF ALL THE TIRE STORES, ONLY THE TOYOTA DEALER HAD A REPLACEMENT TIRE IN STOCK. EVERY OTHER PLACE REQUIRED A MINIMUM OF 5 DAYS TO GET THE TIRE. WE WERE OUT OF TOWN AT THE TIME. WHAT WAS INTERESTING, WAS THAT WHEN THEY REPLACED THE TIRE, THEY SAID THERE WAS A GASH IN THE SIDEWALL -- IT WASN'T ANYTHING THAT WAS DRIVEN OVER. WHAT I FOUND MORE INTERESTING WAS WHEN I TALKED TO MY BROTHER IN AL WHO HAS THE SAME TYPE OF VEHICLE, HE SAID THAT THEY HAD TO REPLACE A TIRE EARLIER IN THE YEAR, BECAUSE OF A RIP IN THE SIDEWALL. *NM

BEGINNING AT ABOUT 40.000 MILES THE VINYL COVER OF THE DASH-BOARD BEGAN TO DEVELOP FINE CRACKS. THESE WERE POINTED OUT TO THE DEALER, BUT THE WARRENTY HAD EXPIRED, SO REMEDIAL ACTION WAS NOT OFFERED.. *TR THE CRACKS HAVE NOW DEVELOPED INTO A MAJOR DETERIATION OF THE ENTIRE DASH BOARD , ESPECIALLY THE AREA OVER THE PASSENGER AIR-BAG.IT APPEARS THE PROBLEM IS CAUSED BY THE LOSS OF PLATSICIZER FROM THE VINYL, RESULTING IN A BRITTLE COVER. WE ARE VERY CONCERNED FROM A SAFETY VIEWPOINT, THAT IF THE AIRBAG DEPLOYS, THE FRAGMENTS OF BRITTLE VINYL WILL PRECEED THE THE AIRBAG, STRIKING THE RIGHT FRONT PASSENGER IN THE FACE. TOYOTA COMPANY HAS REFUSED TO COSIDER MY REQUEST FOR REPLACEMENT. MY CASE NUMBER WITH THEM IS: 1109200414 WE REQUEST YOUR OPINION ON THIS MATTER.

TL* - THE CONTACT STATED THAT WHILE THE 2004 TOYOTA SIENNA WAS PARKED IN THE DRIVEWAY,AND THE LIFTGATE WAS OPENED, THE DOOR MALFUNCTIONED AND CLOSED HITTING THE CONTACT ON THE HEAD AND THE BACK OF THE SHOULDER, CAUSING HIS KNEE TO HIT THE BACK FENDER. THE IMPACT OF THE LIFTGATE KNOCKED THE CONTACT HALFWAY INSIDE THE VEHICLE. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN INTO THE SERVICE DEALER MENLOBE DODGE TOYOTA IN BOUNTIFUL, UT) AND THEY STATED THAT THEY COULDN'T DO ANYTHING TO REMEDY THE ISSUE. THE CONTACT CAN PROVIDE COPY OF THE INVOICE FROM THE SERVICE DEALER. *JB UPDATED 04/16/07 *TR

2004 TOYOTA SIENNA EQUIPPED WITH RUN FLAT TIRES. HAD TIRES PUT ON BY TOYOTA ON FRIDAY OCT. 28. SUNDAY OCT. 30 WHILE DRIVING ON HIGHWAY HAD A TIRE BLOWOUT CAUSING $2226.00 DAMAGE TO CAR. PRESSURE WARNING SYSTEM DID NOT WORK OR WAS NOT SET BY TOYOTA WHEN TIRES WERE MOUNTED ON FRIDAY. IF THE PRESSURE WARNING HAD BEEN WORKING WE WOULD HAVE KNOWN THERE WAS A PROBLEM WITH THE TIRE AND HAD IT FIXED. NOT KNOWING THERE WAS A PROBLEM WITH THE TIRE LED TO THE TIRE BLOWING OUT. HAD VAN TOWED BACK TO TOYOTA AND EXPLAINED WHAT HAD HAPPENED AND THEY BASICALLY TOLD US WE HAD RUN OVER SOMETHING AND THAT WE WERE GOING TO PAY FOR DAMAGE. TOYOTA WAS UNWILLING TO ACKNOWLEDGE ANY RESPONSIBILITY IN THIS MATTER. *JB

OUR 2004 TOYOTA SIENNA HAS RUN-FLAT DUNLOP TIRES THAT ARE WEARING PREMATURELY AT AROUND 13000 MILES. THE PROBLEM IS THAT THE TOYOTA DEALERSHIP THAT SERVICES OUR CAR DOES NOT WANT TO ADMIT THAT THERE IS A PROBLEM WITH THESE TIRES. THIS HAS PROLONGED OUR REPLACEMENT OF THE TIRES WHICH HAS PUT OUR FAMILY AT RISK FOR PERSONAL INJURY SHOULD THE TIRES FAIL SUDDENLY. WE SHOULD HAVE REPLACED THE TIRES 1000 MILES AGO BUT DID NOT BECAUSE THE TOYOTA DEALERSHIP WOULD NOT TELL US THAT THEY NEEDED TO BE REPLACED AFTER 3 SERVICE VISITS FOR ISSUES RELATED TO THE TIRES(MOST LIKELY BECAUSE OF A FEAR THAT THEY WOULD HAVE TO PAY TO REPLACE THEM AT SUCH AN EARLY TIME). THIS IS A NATIONAL PROBLEM AND THESE TIRES NEED TO BE RECALLED BEFORE YOU START TO RECEIVE COMPLAINTS ASSOCIATED WITH PERSONAL INJURIES AND DEATHS. *JB

MY WIFE AND I PURCHASED A 2004 TOYOTA SIENNA LIMITED AWD WITH DUNLOP RUNFLAT TIRES AS FACTORY EQUIPMENT. WE CURRENTLY HAVE 19,700 MILES ON THE VEHICLE AND HAVE BEEN ADVISED BY OUR DEALERSHIP THAT THE TIRES ARE WORN TO THE POINT THAT THEY ALL NEED TO BE REPLACED IMMEDIATELY. WE HAVE CONTACTED BOTH TOYOTA AND DUNLOP WITH NO ASSISTANCE FROM EITHER SOURCE TO DATE. IT IS A WELL KNOWN FACT, STATED ALL OVER THE INTERNET, THAT THERE ARE SERIOUS PROBLEMS WITH THESE TIRES YET FOR SOME REASON NEITHER TOYOTA OR DUNLOP ARE BEING HELD ACCOUNTABLE FOR THE FAULTY AND DANGEROUS TIRES ON THESE VEHICLES. APPARENTLY THEY ARE WAITING FOR PEOPLE TO BE INJURED OR KILLED BEFORE STEPPING FORWARD AND TAKING RESPONSIBILITY! *JB

HAVE HAD THREE FLAT TIRES THAT HAD TO BE REPLACED ON MY 2002 SIENNA AWD VAN WITH 11000 MILES ON IT. THE TIRES ARE THE OEM BRIGESTONE RUN-FLAT TYPE. *NM

DT: 2004 TOYOTA SIENNA. THE CONTACT STATED THE TIRES TREAD WORE AT A VERY LOW MILEAGE. THESE WERE THE ORIGINAL TIRES ON THE VEHICLE. THE TIRES HAVE NOT BEEN REPLACED AT THIS TIME. THERE IS APPROXIMATELY 21,050 MILES ON THIS VEHICLE. THESE ARE DUNLOP, SP4000T DSST. THE CONTACT NOTICED THE WEAR ON THE TIRE LAST WEEK, OCTOBER 11, 2005, WHEN THE TIRES WERE GETTING THEIR THIRD ROTATION. *AK