NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Toyota Sienna. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WE HAVE A 2004 SIENNA LE AWD. THE VEHICLE CONSISTENTLY APPEARS TO HESITATE FOR 1-2 SECONDS WHEN ACCELERATING FROM A DEAD STOP WHILE DEPRESSING THE ACCELERATOR. THERE HAS BEEN NO ACCIDENTS, ONLY SOME SCARES WHEN MERGING OR ENTERING INTO FLOWING TRAFFIC FROM A STOP.
I PURCHASED A 2004 SIENNA BRAND NEW IN 2004. TOYOTA ENGINEERED THE 2004 TOYOTA SIENNA W/ DUNLOP RUN FLAT TIRES. AS SUCH THEY DESIGNED NO SPACE FOR A SPARE OR A JACK. INCLUDING 4 TIRES THAT WERE REPLACED AS PART OF A RECALL I HAVE REPLACED A TOTAL OF 13 TIRES IN 6 YEARS. THESE TIRES COST ALMOST $300 TO REPLACE. THE LOW TIRE PRESSURE WARNING LIGHT HAS NEVER LIT UP, TOYOTA TESTED IT AND STATED IT WORKS BUT HAVE NO IDEA WHY IT DOES NOT LIGHT UP WHEN THE TIRE GOES FLAT. TOYOTA TAKES NO RESPONSIBILITY FOR THEIR DESIGN CHOICE IN ANY WAY. I HAVE REQUESTED EVERYTHING FROM PARTIAL REIMBURSEMENT TO A FULL SET OF REGULAR TIRES WITH A SPARE AND A JACK. ALL REQUESTS HAVE BEEN REFUSED. *TR
WHILE DRIVING MY TOYOTA VAN (SEINA 2004) AN ELEVEN YEAR OLD CHILD WAS ABLE TO WRAP THE SEAT BELT IN THE REAR PASSENGER SIDE AROUND HIS NECK. THIS WAS DONE WHILE PLAYING IN THE BACKSEAT. HE BEGAN TO CHOCK AND REQUIRED A FIREMAN TO CUT THE BELT TO SAVE HIS LIFE. *JB
THIS IS REGARDING THE 2004 TOYOTA SIENNA MINIVAN. IT IS NOT A FAILURE, BUT A DESIGN FLAW THAT CAN BE CORRECTED BY REPLACING A COMPONENT OR ADDING NEW COMPONENTS. WHEN THE AUDIO ON DVDS IS PLAYED THROUGH THE AUX IN-CABIN SPEAKER SYSTEM, THE VOLUME MUST BE SET AT ABOUT 50 TO HEAR IT. THE SOUND SYSTEM DOES NOT INCLUDE A MEMORY RECALL FOR THE VOLUME OF EACH SOURCE. THE RESULT IS THAT WHEN THE DVD IS TURNED OFF, THE SOUND SYSTEM DEFAULTS TO RADIO OR CD, AT A TREMENDOUS VOLUME THAT HURTS THE EARDRUMS AND ALSO PRESENTS SERIOUS DANGER BECAUSE OF THE DISTRACTION TO THE DRIVER FROM THE SUDDEN BOOMING VOLUME, AND ITS EFFECT ON THE DRIVER AND PASSENGERS, INCLUDING INFANTS. TOYOTA SHOULD RECALL THE VAN AND INSTALL NEW COMPONENTS-- MORE SPECIFICALLY, MEMORY COMPONENTS TO CONTROL THE VOLUME OF THE VARIOUS AUDIO SOURCES BEING ROUTED TO SPEAKERS (CD, RADIO, DVD). NOTHING AS BEEN DONE YET BY THE DEALER TO CORRECT THIS, THOUGH AN INQUIRY TO TOYOTA HQ REMAINS OUTSTANDING.*AK
I BOUGHT A 2004 TOYOTA SIENNA CE IN OTTAWA, ONTARIO, CANADA, FROM A DEALER, NEW, OFF THE LOT IN AUGUST 2004. BY THE FIRST WINTER, BOTH BACK SLIDING DOORS WOULD FREEZE SHUT, ESPECIALLY THE PASSENGER SIDE, AND WOULD NOT OPEN UNTIL THE VEHICLE GOT REALLY HOT INSIDE. THE DEALER HAD NO SOLUTION, OFFERED NO SOLUTION. IN ADDITION, BY THE SECOND YEAR WE HAD THREE RADIATORS INSTALLED, AND HAD BOTH FRONT DOORS REPAIRED FOR RUSTING UNDER A GENERAL RECALL. ALSO, THE REAR FAN HAS BEEN GOING ON AND OFF, EVEN WITH THE SWITCH IN THE "OFF" POSITION. WE HAVE TAKEN THIS ISSUE TO THE DEALER MANY TIMES, BUT THEY DO NOT HAVE AN ANSWER, NOR A STRATEGY TO FIGURE OUT WHY IT DOES THIS. FINALLY, THIS VEHICLE HAS RATTLED INSIDE FROM DAY ONE AND IS UNPLEASANT TO DRIVE. I FIND THE TOYOTA DEALERS NOT INTERESTED IN YOU ONCE YOU BUY THE CAR, BUT AFTER THREE YEARS TO THE DAY THE CALLED ME WANTING TO KNOW IF I'D BUY A NEW ONE. I WILL NOT BUY ANOTHER TOYOTA. *TR
ATTENTION: SAFETY PROBLEM / DESIGN FLAW IN ORDER TO LISTEN TO THE STOCK TOYOTA DVD PLAYER THAT COMES FACTORY INSTALLED THROUGH THE VAN'S CABIN SPEAKERS, THE VOLUME OF THE STEREO MUST BE TURNED ALMOST ALL THE WAY UP TO A VOLUME OF OVER 53. THE OTHER AUDIO SOURCE (CD, RADIO, TAPE) ARE NORMALLY LISTENED TO AT A VOLUME OF ABOUT 34. WHEN THE DVD PLAYER IS STOPPED AND ANOTHER AUDIO SOURCE (CD, RADIO, TAPE) IS PLAYED , THE VOLUME LEVEL IN THE VAN INSTANTLY BECOMES DEAFENING AND STARTLING. THIS HAS HAPPENED SEVERAL TIMES IN WHICH THE DRIVER HAS BEEN STARTLED TO THE POINT OF ALMOST LOOSING CONTROL OF THE VEHICLE AND TEMPORARY HEARING DAMAGE OF SEVERAL OCCUPANTS HAS ALSO RESULTED. THIS DESIGN FLAW HAS BEEN BROUGHT TO THE ATTENTION OF THE LOCAL TOYOTA DEALERSHIP ON TWO OCCASIONS. THEY HAVE BEEN IN CONTACT WITH THE TOYOTA FACTORY ENGINEERS AND THEY WERE TOLD THAT THIS IS "NORMAL" OPERATION AND NO CORRECTIVE ACTION BY TOYOTA HAS BEEN INDICATED. THIS IS DEFINITELY NOT "NORMAL" AS A VEHICLE COLLISION OR HEARING DAMAGE SHOULD NEVER BE THE DIRECT RESULT OF CHANGING THE AUDIO SOURCE. THIS IS A SERIOUS PROBLEM T THAT SHOULD RESULT IN A EXPEDITIOUS RECALL THAT RESULTS IN THE EQUALIZATION OF THE VOLUME LEVELS FOR ALL AUDIO SOURCES (DVD, CD, RADIO, TAPE) IN THE VEHICLE.*JB
THE LIFTGATE ON MY 2004 TOYOTA SIENNA MINIVAN, WHICH IS EQUIPPED WITH A AUTOMATIC OPENING AND CLOSING FEATURE, WILL SOMETIMES START TO CLOSE WHEN IT IS IN THE OPEN POSITION. ALTHOUGH I REPORTED IT AS ONE INCIDENT DATE PER YOUR FORM BELOW, THE PROBLEM REALLY OCCURS INTERMITTENTLY THROUGHOUT THE WINTER SEASON. THE PROBLEM SEEMS TO ALWAYS OCCUR ONLY WHEN THE TEMPERATURE IS BELOW FREEZING. BOTH MY WIFE AND I HAVE HIT OUR HEAD ON NUMEROUS TIMES WHEN WE ARE UNPACKING THE CAR FROM THE REAR AND THE LIFTGATE STARTS TO CLOSE WITHOUT ANY PROMPTING FROM US. I REPORTED THE CAR TO THE DEALER ONCE AND THEY TOOK A LOOK AT IT AND COULD FIND NO PROBLEMS. ONCE AGAIN, THE PROBLEM SEEMS TO BE TRIGGERED BY THE COLD WEATHER. TOYOTA NEEDS TO BE RESPONSIBLE AND FIX THE PROBLEM BEFORE SOMEONE LOOSES AND EYE OR POTENTIALLY GETS KILLED BY WALKING FULL SPEED INTO THE CLOSING LIFTGATE. *JB
WE HAVE A 2004 TOYOTA SIENNA CE. SINCE PURCHASING THIS VEHICLE, ANY TIME THE TEMPERATURE IS 32 DEGREES OR LOWER, THE SLIDING DOORS DO NOT OPEN. THIS IS A DANGEROUS SITUATION. I HAVE TO GET MY KIDS IN AND OUT OF THE CAR VIA THE BACK TAILGATE. IF THERE WERE AN EMERGENCY AND WE NEEDED TO EXTRICATE OUR CHILDREN OR PASSENGERS QUICKLY, WE WOULD NOT BE ABLE TO DO SO. *LN
WIFE WAS IN SCHOOL PARKING LOT ATTEMPTING TO PARK, TRAVELING LESS THAN 10 MPH, APPLIED BRAKES, AND BRAKE PEDAL WENT TO FLOOR/WITH NO BRAKE ACTION. VEHICLE HOPPED A CURB AND STRUCK WROUGHT IRON FENCE. CONSUMER PLACED VEHICLE IN REVERSE AND GOT IT OFF CURB, THEN INTO PARK. VISIBLE DAMAGE TO FRONT BUMPER & LICENSE PLATE, POSSIBLE DAMAGE TO UNDERCARRIAGE. IRON FENCE WAS TWISTED/ BENT AND DISCONNECTED FROM GATED ENTRANCE. CONTACTED DEALERSHIP AND TOW TRUCK WAS DISPATCHED. TOW TRUCK DRIVER SCOTT"FROM LA COSTA TOWING NOTED THAT THE BRAKE PEDAL WAS SOFT, AND WENT TO THE FLOOR WHEN HE STARTED THE VEHICLE. TRAVELED TO DEALERSHIP IN SECOND CAR, ASSISTANT SERVICE MANAGER STEVE ADAMS COMMENTED THAT BECAUSE WE ALLEGED A MANUFACTURING DEFECT VEHICLE SHOULD NOT HAVE BEEN TOWED TO THEIR LOCATION BECAUSE IT MIGHT BE AN ADMISSION OF LIABILITY. VEHICLE WAS RETAINED AT TOYOTA CARLSBAD LOT . CONSUMER WAS ADVISED TO CONTACT TOYOTA CUSTOMER SERVICE TOMORROW MORNING TO SCHEDULE AN ENGINEER TO EXAMINE THE VEHICLE AND DETERMINE WHETHER OR NOT THERE WAS A MANUFACTURING DEFECT. TO DATE, NO WORK HAD BEEN DONE ON THE VEHICLE. CONSUMER DID NOT KNOW EXACTLY WHAT CAUSED THE FAILURE OR WHAT WAS NECESSARY TO CORRECT IT. CONSUMER PURCHASED THE VEHICLE NEW IN FEBRUARY 2004, AND IT HAD APROXIMATELY 7500 MILES.*AK
THE REAR DOME LIGHTS ARE WIRED SUCH THAT THEY CAN BE TURNED ON BY PRESSING ON THEM (BY THE PERSON SITTING AT THAT PARTICULAR SEAT POSITION). IF THE LIGHT IS TURNED ON THIS WAY, IT WILL NOT TURN OFF UNTIL 1) THE DRIVER TURNS OFF ALL THE REAR INTERIOR LIGHTS BY USE OF A BUTTON ON THE DASHBOARD OR 2) THE BATTERY DIES. THIS IS HAZARDOUS BECAUSE YOU RUN THE RISK OF YOUR BATTERY DYING IF YOU DON'T MANUALLY OVERRIDE AND TURN OFF ALL REAR LIGHTS. IF YOU DO MANUALLY OVERRIDE AND TURN OFF ALL THE REAR LIGHTS, THEN WHEN THE REAR DOORS ARE OPENED, NO LIGHTS TURN ON. AT NIGHTTIME, YOU CANNOT SEE WHERE YOUR FEET ARE GOING, AND IT IS VERY EASY TO TRIP OVER ANYTHING THAT MIGHT BE ON THE FLOOR (OR YOUR OWN FEET) (THE MANUAL OVERRIDE NOT ONLY TURNS OFF THE DOME LIGHTS ABOVE THE PASSENGER, BUT ALSO TURNS OFF THE COURTESY LIGHTS WHICH WOULD NORMALLY SHINE ON THE FLOOR OF THE VAN WHEN THE REAR DOORS ARE OPENED. *AK
REAR POWER LIFT GATE ON 2004 XLE LTD SIENNA UPON OPENING DOES NOT STAY OPEN AND COMES DOWN ON PERSON STANDING UNDER LIFT GATE. WAITING FOR TOYOTA TO ORDER PARTS FOR FIX . COULD BE VERY DANGORUS IF A CHILD IS STANDING UNDER THE GATE AS IT DOES NOT STOP AND COULD CRUSH SOMEONE.
DRIVER POWER SEAT MECHANISM PUNCHED A HOLE THROUGH THE SIDE OF THE SEAT'S MATERIAL.
THERE IS A SLIGHT, BUT ANNOYING AND UNSAFE, HESITATION WITH THE TRANSMISSION WHEN ACCELERATING FROM A TURN OR FROM STOPPING. I HAVE BROUGHT IT BACK TO THE DEALER FOR NUMEROUS TSB UPGRADES, INCLUDING REPLACING OF A NEW TRANSMISSION. HOWEVER, NOTHING HAS CHANGED !!!!!!
ON TWO SEPARATE INCIDENTS AND IN TWO SEPARATE CAR WASH ESTABLISHMENTS, THE SUNROOF ON MY 2004 SIENNA JUST PURCHASED IN JULY '04 LEAKED. INCIDENT #1 BOTH MY HUSBAND AND I WITNESSED THE BACK EDGE OF THE SUNROOF OPEN UP WHILE GOING THROUGH THE DRYING PROCESS AND HENCE THE H2O THAT WAS ON TOP OF THE ROOF AND GLASS TRAVERSED AROUND THE EDGES AND INTO THE CAR. INCIDENT #2 I WAS NOT WATCHING FOR A SIMILAR OCCURRENCE BUT I RECEIVED A BATH OF WATER ON TOP OF MY HEAD, COAT AND LAP. I EXAMINED THE SUNROOF AND IT WAS WET ON AT LEAST 3 SIDES (2 SIDES AND BACK SIDE). UPON LEAVING AND THEN BRAKING H2O CAME DOWN AROUND AND THROUGH THE OPENINGS SURROUNDING THE MAP LIGHTING IN BETWEEN THE TWO FRONT SEATS. WHEN I TOOK THE VEHICLE TO THE DEALER THEY TOLD ME THAT MY SUNROOF IS OPERATING NORMALLY AND THAT A CAR WASH IS NOT A NORMAL CONDITION. I DISAGREED W/THEM. THEY SUBJECTED THE VEHICLE TO HIGH PRESSURE WATER BUT DID NOT RE-CREATE THE PROBLEM BECAUSE THEY DID NOT TAKE THE VEHICLE THROUGH A CAR WASH. THEY WERE QUESTIONED ON THIS. THEY'RE STILL CONTENDING THAT MY CAR IS FINE. I SAY IT IS NOT, A SUNROOF ON A 2004 VEHICLE W/LESS THAN 10K MILES SHOULD NOT LEAK OR OPEN UP. INVESTIGATING THIS WOULD BE APPRECIATED. *NM
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE AUTOMATIC SLIDING DOOR FAILED TO OPERATE IN AN OPEN OR CLOSE POSITION DURING ACTIVATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL SEPARATE OCCASIONS. THE REPLACEMENT OF THE SLIDING DOOR SERVICE COST WAS $2,500. IN ADDITION, THE SLIDING DOOR HANDLES REQUIRED REPLACEMENT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 129,000. THE VIN WAS UNAVAILABLE.
CONSUMER IS ABLE TO SHIFT GEARS WITHOUT THE KEY IN THE IGNITION SWITCH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *TC
WHILE LOADING GROCERIES, I OPENED THE LIFTGATE ON OUR 2004 TOYOTA SIENNA AND IT SLAMMED SHUT. APPARENTLY THE LIFTGATE STRUTS HAVE GONE BAD. *NM
CONSUMER NOTICED THAT WHILE BACKING OUT THE REAR VIEW NAVIGATOR SYSTEM FAILED TO APPEAR ON THE DASHBOARD. THE POSITION OF THE CAMERA FAILED TO COME ON ITS OWN. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SENSOR NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM HAD NOT BEEN RESOLVED AND RECURRED. *AK
MY WIFE WAS ATTEMPTING TO BACKUP UP WHEN SHE PUT THE VAN IN REVERSE IT DID NOT MOVE. SHE TOOK HER FOOT OF THE GAS THE VAN STARTED ROLLING BACKWARDS. WHEN SHE APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND WOULD NOT STOP. SHE THEN ROLLED BACKWARDS DOWN A 75-80 DEGREE BANK FOR ABOUT 75-100 YARDS. ALONG SHE WAS KEPT PUMPING THE BRAKES BUT THEY CONTINUED TO FAILED. AT THE END OF HER TRIP THE VAN SLAMMED BACKWARDS INTO A TREE, CAUSING INJURY, AND BIG DAMAGE TO THE VAN. THIS REALLY DID HAPPEN ! AFTER ALL THIS IS TO STRANGE TO BE MADEUP. *AK
MY WIFE WAS TRYING TO BACKUP, WHEN SHE PUT THE VAN IN GEAR AND PUSHED THE GAS, NOTHING HAPPENED. SHE LET HER FOOT OF THE GAS AND THE 2005 VAN STARTING ROLLING. SHE THEN APPLIED THE BRAKES, BUT THEY DID NOT WORK, THE BRAKES WENT COMPLETELY TO THE FLOOR. SHE THEN ROLLED DOWN A VERY STEEP BACKWARDS AND HIT A TREE, THIS IS A BIG PROBLEM< TOYODA BETTER DO SOMETHING BEFROE SOMEONE DIES. BUT MY GUESS IS THAT SOMEONE ALREADY HAS.*AK
WHEN ATTEMPTING TO ACCELERATE AFTER BRAKING/SLOWING DOWN THERE IS A PERIOD OF SEVERAL SECONDS WITH NO RESPONSE FROM THE THROTTLE AND THEN SUDDENLY THE VEHICLE JERKS HARD AND ACCELERATES. WHEN MERGING INTO TRAFFIC THIS CAN POSE A SERIOUS SAFETY ISSUE. THE TOYOTA DEALER ADVISES THIS IS A NORMAL CONDITION AS THE VEHICLE "DRIVES BY WIRE" AND HAS NO MECHANICAL THROTTLE LINKAGE. THIS VEHICLE DIDN'T HAVE THIS ISSUE WHEN WE PURCHASED IT. THIS PROBLEM DEVELOPED AFTER WE HAD DRIVEN IT FOR A WHILE AND HAS PROGRESSIVLY GOTTEN WORSE. OTHER MANUFACTURERS ALSO USE THE DRIVE BY WIRE COMPONENTS AND DO NOT HAVE THIS PROBLEM I FIND IT HARD TO BELIEVE THAT TOYOTA CONSIDERS THIS A NORMAL CONDITION.*AK
THE DOOR WAS LEFT AJAR WHICH CAUSED THE BATTERY TO GO DEAD. THE VEHICLE WAS SUPPOSED TO BE DESIGNED SO THAT THE INTERIOR LIGHTS SHUT OFF AFTER TWENTY MINUTES IF THE IGNITION WAS OFF AND ANY DOORS ARE LEFT OPEN. *NM THE CONSUMER WAS TOLD THAT THIS FEATURE WAS ONLY AVAILABLE IN CANADIAN OR AUSTRALIAN VEHICLES. *TC *JB
WHEN THE MANUAL SLIDING DOOR WINDOW WAS OPEN THE DOOR WOULD NOT STAY IN THE OPEN LOCKED POSITION. IF THE CONSUMER WAS PARKED ON A HILL THE DOOR WOULD NOT STAY OPEN AND CLOSED ON THE CHILDEN EXITING THE VEHICLE. *AK *NM
MY TOYOTA SIENNA 2004 MINIVAN AUTOMATIC SLIDING DOORS HAVE FAILED TO OPEN ON EIGHT SEPARATE OCCASIONS SINCE NOVEMBER OF 2004. THE DOORS ARE FROZEN SHUT AND CANNOT EVEN BE OPENED MANUALLY. I HAVE THREE SMALL CHILDREN AND HAVE BEEN FORCED TO HAVE TWO CRAWL IN THROUGH THE REAR TAILGATE OVER THE SEATS OR HAVE THEM CLIMB IN THE DRIVER OR PASSENGER DOOR AND THEN OVER THE SEATS. I HAVE TO LIFT A INFANT IN AN INFANT SEAT INTO THE CAR IN THE SAME MANNER. ONCE YOU TRY TO OPEN THE DOORS THEY FAIL TO RECLOSE COMPLETELY SO WHILE I AM DRIVING THE DOOR OPEN ALARM IS BEEPING BECAUSE THE DOORS ARE NOT FULLY CLOSED, EVEN WHILE THEY STILL CANNOT BE OPENED. I FEEL IT IS A SAFETY ISSUE TO DRIVE WITH THE CHILDREN IN THE REAR THIS WAY, THEY COULD NOT GET OUT QUICKLY IN THE EVENT OF A CRASH OR EMERGENCY AND I AM UNSURE IF THE DOOR IS "OPEN" WHILE WE ARE DRIVING WHILE IT IS BEEPING AND UNABLE TO OPEN/CLOSE. I CALLED THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING THEY COULD DO TO FIX THIS PROBLEM. THE SERVICE DEPARTMENT TOLD ME THAT THEY HAD A HANDFUL OF SIENNAS IN DURING THE LAST FREEZE BECAUSE PEOPLE HAD MANUALLY RIPPED THE DOOR HANDLES OFF TRYING TO OPEN THE DOORS. *AK
CRUISE CONTROL WILL NOT WORK MANUALLY IF THE LASER SYSTEM IS NOT FUNCTIONING . LASER SYSTEM CRUISE CONTROL IS BROKE. YOU CAN NOT TURN ON THE MANUAL CRUISE CONTROL UNLESS YOU STOP THE VAN AND TURN IT OFF AND SET THE CONTROL TO NORAL. THE LASER WAS BROKE FROM CAR WASH OR ROAD HAZ.ARD. *AK
2004 TOYOTA SIENNA LE--STRONG SULFUR LIKE ODOR EMITTING FROM EXHAUST ESPECIALLY NOTED DURING COLD WEATHER. TOOK VEHICLE IN FOR EVALUATION AND TOLD NO PROBLEM--MOST LIKELY "QUALITY OF GASOLINE". A MECHANIC FRIEND SUGGESTED "CATALYTIC CONVERTER" PROBLEM. CONCERNED ABOUT LONG TERM CONSEQUENCES!
THE DOORS OF MY TOYOTA SIENNA 2004 FREEZE SHUT AND HAVE DONE SO SINCE I PURCHASED IT NEW IN 2003!! IT IS A HUGE SAFETY CONCERN AS IF THERE IS EVER AN EMERGENCY, MY KIDS CANNOT GET OUT AND EMERGENCY PERSONAL CANNOT GET IN! I AM FINALLY WRITING ABOUT THIS NOW AS MY KIDS' GRANDFATHER IS ABSOLUTELY WILD THAT THIS HAS BEEN A PROBLEM SINCE I PURCHASED THE VEHICLE NEW IN LATE FALL 2003. I HAVE RECEIVED SO MANY RECALLS ON THIS VEHICLE OVER THE YEARS ( AT LEAST 10 RECALLS) BUT NONE HAVE BEEN FOR THE FROZEN DOORS. WE LIVE IN A TOYOTA SIENNA TOWN WITH MANY FAMILIES OWNING ONE, AND WE ALL HAVE THE EXACT SAME COMPLAINT ABOUT FROZEN SLIDING DOORS!!! WHY TOYOTA 2004 SIENNAS HAVE HAD SO MANY RECALLS FOR, I CANNOT FATHOM WHY THE FROZEN DOOR ISSUE HAS NOT BEEN ADDRESSED.!!! EVERY NOVEMBER AND DECEMBER I AM REMINDED OF THE PROBLEM WHEN I DROP MY KIDS OFF AT SCHOOL AND THEY HAVE TO CRAWL OVER THE FRONT SEATS IN ORDER TO GET OUT OF THE CAR. *JS
THE REAR DOOR OF MY 2004 SIENNA COLLAPSED ON ME. THE DOOR WAS NOT TOUCHED AND IT JUST COLLAPSED ON ME. I REPORTED THIS EVENT TO MY LOCAL TOYOTA DEALER. THEY SAID THAT I WAS OUT OF WARRANTY AND HAD TO PAY OUT OF POCKET FOR THE REPAIRS. I THEN REPORTED THIS FAILURE TO TOYOTA USA WHO THEN REFERRED ME BACK TO THE LOCAL TOYOTA DEALER. THE LOCAL DEALER AGAIN INFORMED ME THAT I NEED TO PAY OUT OF POCKET FOR THE REPAIR. MY VEHICLE WAS OUT OF WARRANTY BY 1 MONTH. THE LOCAL DEALER WANTED APPROXIMATELY $200-$300 FOR THE REPAIR. THROUGH THE SUPPORT OF THE ONLINE SIERRA OWNER'S CLUB, I FOUND OUT THAT THE STRUT ON THE BACK RIGHT SUPPORT WAS BROKEN. I ORDERED 2 STRUTS FROM AN AUTOPARTS DEALER AND REPAIRED IT MYSELF IN ABOUT 2 MINUTES FOR ABOUT $50. I INSTALLED 2 STRUTS BECAUSE I DON'T TRUST THE TOYOTA STRUT AT ALL. *TR
LEFT REAR WHEEL STUD BROKE WHEN TORQUED TO 85 FT.LB. TORQUE SPECS IS 76 FTLB AS MENTIONED IN THE OWNERS MANUAL; AND IF ONE STUD CAN FRACTURE AT 85 FTLB, IT IS POSSIBLE THAT THE OTHERS HAVE GONE INTO YIELD ZONE, TOO. THIS IS A VERY POOR DESIGN AND A SAFETY RISK. DESIGN SHOULD BE ROBUST TO HANDLE DC NUT RUNNER, PNEUMATIC DRIVES, AND MANUAL DRIVERS; WHICH THIS STUD WAS NOT CAPABLE TO HANDLE.*AK
WHILE LIFTING UP THE DRIVER'S SIDE OR PASSENGER'S SIDE SECOND ROW SEATS THE SEAT SPRING JUMPED BACK FORCEFULLY AND HARD. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE VEHICLE OPERATED AS DESIGNED. *AK
THE BRAKES PADS ON MY 2004 SIENNA HAD TO BE REPLACED AT 15,000 MILES. WAS TOLD BY THE SERVICE ADVISOR HE HAS SEEN SIENNAS COMING IN AT 10,000 MILES FOR BRAKE JOBS. A TOYOTA TECHNICIAN TOLD ME THE REASON FOR THIS WAS BECAUSE TOYOTA WAS USING SOFTER PADS SO THE BRAKES CAN BE QUITERER. THIS IS A VERY EXPENSIVE JOB FOR SOMETHING THAT SHOULD LAST INTO THE 30,000 MI. RANGE. THIS IS VERY DISSAPOINTING COMING FROM TOYOTA.*AK
ATTEMPTED TO START OUR 2004 TOYOTA SIENNE VAN IN THE DRIVEWAY OF OUR HOME. THE VAN DIED IMMEDIATELY AFTER STARTING AND COULD NOT BE RESTARTED AFTER SEVERAL ATTEMPTS. MY WIFE REMOVED OUR 3 AND 4 YEAR OLDS WHO WERE STRAPPED IN THE THIRD ROW AND USED ANOTHER VEHICLE TO GET THEM TO SCHOOL. RETURNED AN HOUR LATER WITH A FRIEND WHO WAS GOING TO HELP START CAR. WHILE ATTEMPTING TO START THE VAN, A STRONG ODOR OF GASOLINE WAS SMELLED AND IT WAS DISCOVERED THERE WAS A MASSIVE GAS LEAK AND GASOLINE WAS POURING OUT FROM UNDER THE VAN. ATEMPTS TO START THE VEHICLE WERE STOPPED IMMEDIATELY. THE VAN WAS TOWED TO WINDWARD TOYOTA IN KANEOHE, HAWAII. THE SERVICE TECHNICIAN WHO INSPECTED THE VAN TOLD MY WIFE THE SERVICE TECHNICIAN WHO DID THE GAS TANK/FUEL LINE DURING THE RECALL WARRANTY SERVICE DID NOT REATTACH THE GAS LINE TO THE TANK PROPERLY PROBABLY SINCE THEY WERE RUSHING TO PERFORM RECALL WARRANTY SERVICE ON MANY VEHICLES. THIS WAS THE SECOND VAN AT THIS DEALERSHIP HE KNEW OF BEING SERVICED FOR THE EXACT SAME PROBLEM. HIS EXPLANATION WAS UNACCEPTABLE AND WE DECIDED TO REVIEW NHTSA WEBSITE. UPON REVIEWING COMPLAINTS ON NHTSA WEBSITE, WE DISCOVERED THERE WERE 9 OTHER REPORTED INCIDENTS INVOLVING MASSIVE GAS LINE/TANK FAILURE. WE FOUND THIS ALARMING SINCE WE REVIEWED OVER 100 COMLAINTS FILED ON THE 03 SIENNA,AND 04 RAV, SEQUOIA, TUNDRA, AND 4RUNNER. NO OTHER VEHICLE REPORTED ANY FUEL TANL/LINE PROBLEMS. A FUEL LEAKAGE PROBLEM CAN HAVE CATASROPHIC RESULTS ESPECIALLY SINCE YOUNG CHILDREN IN CAR SEATS ARE OFTEN IN THE THIRD ROW. WE NO LONGER FEEL SAFE OWNING AND DRIVING THIS VAN AND WANT TOYOTA TO PURCHASE VAN BACK FROM US.
WE OWN A 2004 TOYOTA SIENNA LIMITED MINIVAN AND SEVERAL TIMES THE BACK DOOR HAS STARTED TO SHUT ON MY WIFE AND SON. THE BACK DOOR IS AUTOMATIC, AND WHEN MY WIFE OR SON HAS LEANED IN TO GET SOMETHING OR PUT SOMETHING IN, IT HAS ATTEMPTED TO SHUT ON THEM. FORTUNATELY IT WILL SENSE THAT THEY ARE THERE AND NOT CONTINUE TO CLOSE, ALTHOUGH IT DOES TAKE SOME FORCE BEFORE IT REVERSES. *JB
STRUTS ON TAILGATE FAILED TO KEEP DOOR OPEN. *JB
DT: READ AN ARTICLE ABOUT TOYOTA SIENNA MINIVANS CONCERNING SEAT BELTS IN THE SECOND ROW PASSENGER SIDE JAMMING IN THE PLASTIC MOLDING. HAD TO FIX IT MANY TIMES. TOOK VEHICLE TO THE DEALER, AND THEY COULD NOT FIX IT. THE CLIP THAT THEY INSTALLED POPPED OFF. THE SEAT BELT WILL GET STUCK AND NOT RETRACT.*AK
2004 TOYOTA SIENNA. THE VAN CURRENTLY HAS ONLY 5,660 MILES. ODOR PROBLEMS FROM BEGINNING AND EVENTUALLY, IT WAS DISCOVERED THAT WATER HAS BEEN CONTINUALLY FLOODING INTO THE VAN FROM UNDERNEATH. WATER PROBLEM WAS SUPPOSEDLY CORRECTED, BUT THE VAN STILL HAS A STRONG MOLDY ODOR AND PEOPLE DEVELOP CONSTANT HEADACHES WHEN DRIVING IN VAN. VAN WAS BOUGHT AT 2,330 MILES AND MISREPRESENTED AS A DEMO VAN, WHEN ACTUALLY IT WAS PRE-OWNED. APPARENTLY PREVIOUS OWNERS WERE UNABLE TO USE VAN BECAUSE OF BEING SICKENED BY ODOR AND NOW VAN IS STANDING FOR SAME REASON. CURRENTLY IN TALKS WITH DEALER AND MANUFACTURER REGARDING PROBLEM. VAN NEEDS TO BE RETURNED TO DEALER/MANUFACTURER. THIS IS A PROBLEM THAT CANNOT BE CORRECTED SINCE APPARENTLY THERE IS MOLD FROM THE WATER THAT WAS ALLOWED TO STAND FOR ALMOST A YEAR, AND THIS IS A HEALTH ISSUE.*AK
2004 TOYOTA SIENNA XLE LIMITED- UNCONTROLLED CRUISE CONTROL ACCELERATION/DECELERATION. THE PROBLEM HAS CONTINUOUSLY OCCURRED SINCE PURCHASE IN SEPTEMBER 2004. DEALERSHIP DENIES PROBLEMS. DYNAMIC CRUISE CONTROLSYSTEM CAUSES MY CAR TO DANGEROUSLY ACCELERATE AND DECELERATE. WHEN LASER DETECTS NEARBY VEHICLE, THE CAR WILL BRAKE ABRUPTLY. LIKEWISE, ONCE THE NEARBY CAR IS NO LONGER IN LASER RANGE, THE CAR WILL ACCELERATE ABRUPTLY TO RETURN TO THE SET CRUISE CONTROL SPEED. I HAVE ALMOST BEEN HIT FROM BEHIND MULTIPLE TIMES ON FREEWAYS BECAUSE OF THE ABRUPT DECELERATION. I HAVE BEEN CAUGHT OFF GUARD SEVERAL TIMES BY THE ACCELERATION AND NEARLY LOST CONTROL OF THE VEHICLE. THE ONLY WAY TO STOP THE RAPID ACCELERATION AND DECELERATION IS TO PRESS THE BRAKE IN ORDER TO DISENGAGE THE CRUISE CONTROL SYSTEM. I HAVE NEVER DRIVEN A CAR WITH SUCH A DANGEROUS CRUISE CONTROL SYSTEM. I NO LONGER USE MY CRUISE CONTROL SYSTEM BECAUSE I FEAR THAT I'LL BE UNABLE TO DISENGAGE THE SYSTEM AND LOSE CONTROL OF THE VEHICLE. *TR
CONSUMER RECEIVED RECALL 03V291000 FOR REPLACEMENT FOR THE FUEL TANK. NO PARTS WERE AVAILABLE. *AK
THE PRESSURIZED GAS STRUTS ON THE TOYOTA SIENNA 2004 REAR LIFTGATE FAILED RIGHT AFTER OUR WARRANTY EXPIRED AND THE REAR LIFT GATE ALMOST CRASHED ON MY WIFE HEAD. *TR
2004 SIENNA HESITATES WONT ACELL WHEN RELEASING GAS PEDAL AND REAPPLYING GAS JUST BOGGS DOWN SITS THERE FOR SECS. AND THEN GOES AFRAID OF GETTING HIT WHEN GOING AROUND TURNS OR PULLING OUT IN FRONT OF OTHER CARS JUST DOES NOT RESPOND.TOYOTA PERFORMED 2 BULL.UPDATES DOES NOT FIX PROBLEM AT ALL.FEEL VERY UNSAFE IN THIS VEHICLE HAVE PULLED OFF ROAD A COUPLE TIMES TO AVOID GETTING HIT BY OTHER CAR CATCHING UP VERY QUICKLY WHILE MY CAR DOES NOT REPONED TO PEDAL.NOTE HAVE TALKED TO NUMEROUSE OTHER 04 SIENNA OWNERS WITH SAME COMPLAINT CONCERNS.*AK
DRIVING 55 MPH THE ENGINE WARNING LIGHT ILLUMINATED. SMOKE CAME FROM THE REAR OF THE VEHICLE. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
TOYOTA SIENNA AWD CAME WITH RUN-FLAT TIRES AS ORIGINAL EQUIPMENT AND NO SPARE. HAD A FLAT AND AUTO DEALER CLAIMED TIRE COULD NOT BE REPAIRED, TIRE COULD NOT BE REPLACED FOR THREE DAYS, REPLACEMENT COST $280. STRANDED FOR THREE DAYS FAR FROM HOME. I OBJECT TO NOT PRIOR DISCLOSURES FROM AUTO DEALER OR MANUFACTURER CONCERNING LIMITED AVAILABILITY & REPAIRABLE, OR COST OF RUN-FLAT TIRES. *JB
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE FRONT DRIVERS SIDE SEAT BELT WAS RESTING IN AN UNCOMFORTABLE POSITION ACROSS HER NECK. THERE WAS NO OPTION TO ADJUST THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THERE WAS NO REPAIR AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2.
WHILE MERGING ONTO ANOTHER LANE TRANSMISSION DOWN SHIFTED ON ITS OWN. CONSUMER APPLIED THE ACCELERATOR PEDAL AND VEHICLE WOULD NOT ACCELERATE. THEN, CONSUMER NOTICED THAT THE RPM GAUGE REGISTERED HIGH ON THE DASHBOARD. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION FLUID WAS LEAKING FROM UNDERNEATH, AND NEEDED TO BE REPLACED. THE OTHER PROBLEM COULD NOT BE DUPLICATED BY THE MECHANIC. CONSUMER INFORMED MECHANIC THAT THIS PROBLEM RECURRED AND HAD NOT BEEN RESOLVED. *AK
THERE IS A DISTINCT DELAY IN THE ACCELERATION OF MY 2004 TOYOTA SIENNA VAN WHEN THE ACCELERATOR PEDAL IS DEPRESSED QUICKLY. THIS DELAY IS NOT NOTICEABLE UNLESS THE DRIVER IS ALREADY MOVING AND THE ACCELERATOR IS DEPRESSED IN SITUATIONS SUCH AS PASSING OR SOME OTHER ACTIVITY THAT REQUIRES QUICK ACCELERATION. I WAS TRYING TO SPEED UP WHILE DRIVING IN THE RIGHT HAND LANE OF A HIGHWAY BECAUSE THE LEFT LANE WAS ALREADY OCCUPIED AND A VEHICLE WAS ATTEMPTING TO MERGE ONTO THE ROADWAY. MY VAN DID NOT SPEED UP UNTIL IT WAS TOO LATE AND THE VEHICLE ATTEMPTING TO MERGE ONTO THE HIGHWAY DROVE OFF OF THE ROAD TO AVOID AN ACCIDENT. DURING ANOTHER OCCASION REQUIRING QUICK ACCELERATION A TRUCK LOCKED UP ITS' BRAKES TO AVOID HITTING ME FROM BEHIND WHEN I MERGED INTO HIS LANE AS I DEPRESSED THE ACCELERATOR ONLY TO HAVE THE VAN FAIL TO SPEED UP FOR TWO SECONDS. TOYOTA PERSONNEL FROM THE DEALERSHIP WHERE I PURCHASED THE VAN (WORLD TOYOTA OF CHAMBLEE, GA) INFORMED ME THAT THEY HAVE RECEIVED SIMILAR COMPLAINTS BUT THEY ARE UNABLE TO CORRECT THE PROBLEM BECAUSE IT IS THE RESULT OF A DESIGN FLAW IN THE VEHICLE IN THAT TOYOTA INSTALLED A LASER CONTROL ON THE ACCELERATOR IN LIEU OF AN ACCELERATOR CABLE THAT COULD BE ADJUSTED. *NM
REAR DRIVER'S SIDE DOOR CAME OFF THE TRACK. AS A RESULT, DOOR DID NOT SHUT PROPERLY. *AK
WHEN SLOWING TO MAKE A TURN THE TRANSMISSION WILL ON OCCASION HESATATE AND THEN SURGE. *AK
MID-ROW PASSENGER SIDE SEAT BELT GUIDE/COVER BROKEN JAMMING THE SEAT BELT PREVENTING IT TO RETRACT. FAILURE REPEATED THREE TO FOUR TIMES AFTER EACH SEPARATE REPAIRS. I'M CONCERN FOR MY 7-YEAR OLD DAUGHTER WHO MAY NOT BE PROPERLY RESTRAINTED AFTER SHE LEANS FORWARD AND THE SEAT BELT DOES NOT RETRACT.
TL*- THE CONTACT STATED THAT HE OWNS A 2004 TOYOTA SIENNA WITH FAILURE MILEAGE OF 38,000 AND A CURRENT MILEAGE OF 69,000 MILES. TWO YEARS AGO THE DRIVER'S SIDE SLIDING DOOR WOULD NOT COMPLETELY SHUT, IT WOULD BE HALF LATCHED AND HALF UNLATCHED. HE TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED HIM THAT THE VEHICLE WAS OUT OF WARRANTY, BUT THEY AGREED TO PAY FOR HALF OF THE REPAIRS. AS OF TODAY THAT DOOR WAS WORKING FINE, THEY REPLACED THE DOOR LATCH ASSEMBLY. PRESENTLY, THE PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE COMPLETELY WITH THE REMOTE OR BY HAND. WHILE DRIVING THE DOOR WAS CONTINUALLY AJAR. HE CONTACTED THE DEALERSHIP, AND HAS A SCHEDULED A REPAIR APPOINTMENT FOR 04/16/07. HE TOOK THE VEHICLE TO A REPAIR SHOP, AND THEY INFORMED THE CONTACT THAT THE DOOR NEEDED AN ELECTRIC DOOR LOCK ASSEMBLY. HE CALLED THE MANUFACTURER, HIS CASE NUMBER WAS 200704130436. THEY INFORMED HIM THAT THIS WAS A SAFETY PROBLEM, BUT THAT HE WOULD BE RESPONSIBLE FOR THE COST OF REPAIR.*AK
INTERNAL READING LIGHTS DO NOT TURN OFF WHEN KEY IS REMOVED FROM IGNITION LEADING TO BATTERY DEATH. *JB