2004 Toyota Sienna Complaint Log

AFTER PRESSING THE BUTTON TO OPEN THE POWER SLIDING DOORS, THE CABLE SNAPPED AND WHIPPED. *TR

THE DRIVER SIDE PASSENGER IS JAMMED AND WON'T OPEN OR CLOSE EVEN IN THE MANUAL MODE. I HAD TO DRIVE HOME WITH THE DOOR OPEN SLIGHTLY BECAUSE I COULDN'T GET THE DOOR SHUT. AFTER READING MANY FORUMS ONLINE IT SEEMS THAT THIS IS A PROBLEM WITH TOYOTAS AND IT IS A DEFECT WITH MANUFACTURING. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE FRONT DRIVER SIDE DOOR WAS OPENED, THE DOOR SWUNG WIDE OPEN AND THE HINGE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR HINGE NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

IN THE EARLY SUMMER OF 2013, I WAS TRAVELING NORTH ON I-15, APPROX 5 MINUTES TO ST. GEORGE, UTAH ON A BEAUTIFUL CLEAR DAY WHEN THE CAR BEGAN TO SWERVE AND THE YELLOW SKID LIGHT CAME ON AND THE EMERGENCY BEEPING SOUND ALARMED AND THE CAR SLOWS DOWN ON ITS OWN--I NO LONGER HAVE CONTROL OVER ACCELERATING THE SPEED OF THE CAR. IT FRIGHTENED AND ALARMED ME AND MY PASSENGERS. WITHIN ABOUT 5 SECONDS THE LIGHT WENT OFF AND THE ALARMING BEEPING SOUND STOPPED AND NOW I HAVE CONTROL OF THE SPEED OF THE CAR. I HAVE TRAVELED THAT ROAD SEVERAL TIMES SINCE AND THE SAME INCIDENT HAS OCCURRED AT APPROX THE SAME SPOT. HOWEVER, IN 2014, DURING MY TRAVELS TO AND FRO ON THIS SAME HIGHWAY WHERE THE SPEED LIMIT IS 65-75MPH, THE INCIDENT OCCURS IN SEVERAL OTHER SPOTS ALONG I-15 NORTH AND SOUTHBOUND. THE SKID LIGHT AND THE ALARMING BEEPING SOUND EVEN WENT OFF WHEN COMING TO A STOP GOING APPROX. 5MPH. THE INDICATOR LIGHT AND ALARM SOUND SEEMS TO BE GETTING MORE AND MORE SENSITIVE. THE SAME INCIDENT HAS BEEN OCCURRING THIS YEAR EVERY DAY ON MY WAY HOME FROM WORK AT THE SAME SPOT ON I-215. EVEN THOUGH THE SPEED LIMIT IS 65MPH, I HAVE TO SLOW DOWN TO LESS THAN 50MPH IN ORDER TO AVOID THIS OCCURRENCE. THIS CREATES A VERY HAZARDOUS SITUATION SINCE I AM SLOWING DOWN FOR APPARENTLY NO REASON TO THE CARS BEHIND ME WHO ARE TRAVELING AT THE SPEED LIMIT. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR HINGE FRACTURED FROM THE WELD. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT THE DOOR HINGE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE DOOR HINGE REPLACED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

PASSENGER SIDE POWER SLIDING DOOR CABLE BROKE MAKING THE DOOR INOPERABLE. THE VAN CANNOT BE EXITED ON THE PASSENGER SIDE. REPAIR INVOLVES MOTOR AND CABLE REPLACEMENT COSTING $1720. TOYOTA EXTENDED THE WARRANTY TO 9 YEARS FROM PURCHASE AND 120,000 MILES THEREBY ACKNOWLEDGING THEIR ISSUE TO A FAULTY PART. THEY WOULDN'T REPLACE IT UNTIL IT FAILED. THE CAR WAS GARAGED ITS ENTIRE 9 YEARS AND THEREFORE IT TOOK 127,550 MILES TO FAIL. EVEN THOUGH I AM WITHIN THE 9 YEARS OF PURCHASE BY 4 WEEKS, TOYOTA WON'T HONOR THE WARRANTY EXTENSION DUE TO BEING BEYOND 120,000 MILES. I WILL HAVE TO PAY THIS HIGH COST TO REPLACE A DOOR MOTOR OUT OF MY OWN POCKET. I WILL NEVER BUY A TOYOTA AGAIN. THIS CABLE SHOULD NEVER FAIL AND IS A FAULTY PRODUCT WHICH THEY HAVE ACKNOWLEDGED. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STARTING THE ENGINE, HE NOTICED AN ABNORMAL SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE CRANK SHAFT PULLEY HAD DETACHED FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING) BUT WASW ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

DRIVER HAD FOOT ON BRAKE TO COMPLETE PARKING IN DRIVEWAY WHEN CAR HAD SUDDEN SURGE OF ACCELERATION AND 'JUMPED' INTO A WHEELBARROW AND A PILE OF DIRT BEYOND AND THE VEHICLE CAME TO A STOP. DEALER CHECKED CAR AND SAID THERE WAS NOTHING WRONG WITH IT. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT SHE OPENED THE FRONT DRIVER'S SIDE DOOR AND HEARD A LOUD METAL ON METAL SOUND AS THE DOOR DROPPED SLIGHTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS REFERRED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE DOOR WELD WAS THE SOURCE OF THE FAILURE AND IT COULD BE WELDED AGAIN BUT THE DOOR SHOULD BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.

POWER SLIDING DOOR CABLE SNAPPED AND CHILDREN IN BACK SEAT CANNOT RIDE SAFELY, AS DOOR WILL NOT OPERATE PROPERLY. SPOKE TO TOYOTA, OPENED A CLAIM, WAS TOLD THE WARRANTY ENHANCEMENT NOTICE WAS ISSUED, BUT ALTHOUGH I WASN'T OVER MY MILEAGE, I WAS OVER THE DATE OF 1ST USE OF VEHICLE. THEY EXTENDED THE WARRANTY FOR THIS FAULTY PART FOR 9 YEARS, 120,000 MILES. MY VEHICLE SAT FOR 8 MONTHS AS WELL WHEN OUR OTHER TOYOTA, THE TUNDRA HAD ITS FRAME REPLACED...BUT EVEN THOUGH THEY STILL WILL NOT HELP. THEY OFFERED TO GIVE ME A GOOD DEAL ON ANOTHER TOYOTA...SERIOUSLY! I JUST LEASED A VENZA 3 MONTHS AGO. I DO NOT WANT ANOTHER VEHICLE, I WANT MINE FIXED SO MY PASSENGERS CAN SIT IN THE BACK SEAT SAFELY WITHOUT WORRY THE DOOR WON'T OPEN OR CLOSE ON THEM! *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE CLOSED AND HE HAD TO UTILIZE A BUNGEE CORD TO AVOID THE DOOR FROM REOPENING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. THE VIN WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A SIGNIFICANT AMOUNT OF ANTI FREEZE MISSING FROM THE RADIATOR RESERVOIR. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. *TR

MY CAR IS A 2004 TOYOTA SIENNA AWD XLE LIMITED. THE VEHICLE WILL ACTIVATE THE VEHICLE SKID CONTROL (VSC) WITHOUT WARNING WHILE DRIVING ON SMOOTH DRY ROADS. THE EFFECT IS FOR THE VEHICLE TO APPLY BRAKES STRONGLY TO SPECIFIC WHEELS PULLING THE CAR STRONGLY TO ONE SIDE. THIS HAPPENS MOST FREQUENTLY WHILE DRIVING WINDING ROADS AND IN CORNERS. IT HAS BECOME MORE REGULAR IT IT'S OCCURRENCE AND HAS HAPPENED ON RELATIVELY STRAIGHT SECTIONS OF HIGHWAY MOST RECENTLY. A SIMILAR SITUATION OCCURRED APPROX 2 YEARS AGO. AT THAT TIME THE RETAILER REPAIRED IT BY ADJUSTING THE STEERING SENSOR USED BY THE VSC AND STATED THAT THIS SHOULD BE DONE PERIODICALLY DEPENDENT ON ALIGNMENT WORK DONE ON THE VEHICLE. THIS SOLVED THE ISSUE AT THAT TIME. IT IS VERY DANGEROUS BOTH TO THE VEHICLE WHICH REQUIRES GREAT EFFORT TO MAINTAIN CONTROL AND THE VEHICLES FOLLOWING IT WHICH ARE AT RISK OF REAR ENDING THE EFFECTED CAR. THE TOYOTA RETAILER INITIALLY INDICATED THAT A CATALYST FAILURE WAS THE CAUSE (YES THEY SAID THIS). I WAS TOLD THAT THE CAT FAILURE COULD INDUCE OTHER BRAKE AND ENGINE RELATED FAILURES. THE CAT WAS REPLACED AND THE VSC FAILURE HAS RESUMED. AT THIS TIME NO FAILURES OF ANY KIND ARE INDICATED. I HAVE RESEARCHED THIS TOPIC AND FIND ABOUT A DOZEN IDENTICAL FAILURES ON 2014 TOYOTA SIENNAS DOCUMENTED IN VARIOUS USER FORUMS. AS THERE ARE ONLY A FEW DOCUMENTED ON THE NHTSA SITE I AM CONCERNED THAT THE SITUATION IS UNDER REPORTED. MANY OF THESE USER FORUMS INDICATE THAT THE SYMPTOMS WERE REPORTED TO THE MANUFACTURER. MY MOST RECENT TROUBLE REPORT CASE NUMBER FROM TOYOTA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE RANDOMLY SELF-LOCKS WHILE IN PARK WITH CAR TURNED OFF, WITHOUT ANY INDICATION. THIS HAS HAPPENED WITH MY KEYS INSIDE THE VEHICLE ON THE SEAT WHILE PUTTING GROCERIES IN THE BACK AT THE STORE AND AT HOME. IT HAPPENS ALL THE TIME NOW, AND ITS SCARY, BECAUSE I HAVE A YOUNG CHILD WHO I STRAP INTO THE CAR SEAT AND THEN WALK AROUND TO THE DRIVERS SIDE, USUALLY AFTER PUTTING MY PURSE AND KEYS DOWN ON SEAT UP FRONT. IF CAR SELF LOCKS, KIDS COULD BE TRAPPED INSIDE. RESEARCH ON LINE SHOWS THIS IS A PROBLEM WITH OTHER TOYOTAS, POSSIBLY HAVING SOMETHING TO DO WITH A SECURITY SYSTEM HARNESS GLITCH OR DOOR LOCK ACTUATOR? *TR

PASSENGER SIDE VEHICLE DASH BEGAN CRACKING DURING SUMMER OF 2013. ORIGINAL APPEARANCE WAS THAT OF A CUT OR SCRATCH ALONG THE SURFACE OF THE DASH. CRACK HAS BEEN GROWING WIDER AND LONGER SINCE THEN. VEHICLE HAS BEEN GARAGED SINCE PURCHASE (9/2003) AND CUSTOM FIT SHADE USED WHEN PARKED OUTSIDE. CONCERNED THAT DASHBOARD MAY FRACTURE INTO SMALLER PROJECTILE PIECES IF THE PASSENGER AIRBAG WAS TO BE DEPLOYED. *TR

INTERMITTENT HARD STEERING. WILL BE DRIVING AROUND EVEN SLIGHT CORNER WILL BE FINE THEN STEER HARD AND BE FINE AGAIN AROUND SAME CORNER. OR, WILL STEER VERY HARD AROUND ONE CORNER THEN STEER OK AROUND THE NEXT. *TR

COMPLETE LOSS OF POWER WHILE IN MOTION ENTERING FREEWAY. PREVIOUSLY HAD NOTICED STEERING DIFFICULTY AT TIMES AND ENGINE LIGHT GOING ON, BUT HAD ALWAYS STOPPED AFTER A SHORT WHILE. AFTER THE FAILURE IT WAS DIAGNOSED AS FAILURE OF CRANK SHAFT PULLEY. WE FOUND THAT TOYOTA HAD DONE A RECALL FOR THIS ISSUE, BUT HAD NOT INCLUDED OUR VEHICLE IN THE RECALL OR NOTIFIED US. TOYOTA DENIED COVERAGE OF THE REQUIRED REPAIR. DRIVER AND TWO SMALL CHILDREN IN CARE AT TIME OF FAILURE, JUST ABOUT TO ENTER FREEWAY. OVER $800 IN REPAIRS. *TR

PASSENGER SIDE BACK SLIDING DOOR (AUTOMATIC) CORD BROKE. THE WIRE THAT IS LIKE THE PULLEY FOR THE DOOR FRAYED AND BROKE, MAKING THE DOOR INOPERABLE. THE MOTOR STILL WORKS FIN THOUGH. MY CONCERN IS OF MY CHILDREN'S SAFETY. THE DOOR WILL NOT LATCH SECURELY NOW, AND/OR OPEN COMPLETELY. WE HAVE SHUT THE AUTO DOOR OFF, BUT IT MAKES NO DIFFERENCE. THE DOOR GETS STUCK IN OPEN POSITION AND IS A SAFETY ISSUE. WE HAVE SET THE CHILD LOCK AS WELL. WE WILL NOT BE USING THAT DOOR AT ALL, IN CASE IT TRAPS ONE OF THE ARMS/LEGS OF OUR PASSENGERS. TOYOTA IS REQUESTING THOUSANDS OF DOLLARS TO FIX IT... *TR

MY WIFE AND I PURCHASED A 2004 TOYOTA SIENNA WITH 25,000 MI. IT WAS A USED VEHICLE WHEN WE PURCHASED IT. WHEN WE PURCHASED THE VEHICLE WE ALSO PURCHASED A 7 YEAR, 100,000 MILE BUMPER TO BUMPER EXTENDED WARRANTY THAT HAS CURRENTLY EXPIRED. APPROXIMATELY THREE MONTHS AGO WE NOTICES THAT WHEN COMING TO A STOP THERE WAS A THUMP BELOW THE VEHICLE WHICH WE ORIGINALLY THOUGHT WAS THE TRANSMISSION. MY WIFE AND I BROUGHT IT TO A LOCAL SHOP AND EXPLAINED THAT WHEN THE VEHICLE HITS APPROXIMATELY 15 MPH WE FEEL A THUMP BELOW THE VEHICLE TOWARDS THE CENTER. REGARDLESS OF BREAKING, ACCELERATING OR COASTING WE FELT A THUMP. WE HAD PROBLEMS WITH THE TRANSMISSION WHILE THE VEHICLE WAS UNDER WARRANTY. WE BROUGHT IT TO TOYOTA FOR REPAIR. TOYOTA REPLACED THE TRANSMISSION ?UNDER WARRANTY? AT APPROXIMATELY 95,000 MILES WITH A BRAND NEW TRANSMISSION. WE CURRENTLY HAVE THE VEHICLE AT A LOCAL REPAIR SHOP. THEY HAVE INFORMED US THAT THE WAY THAT THE TOYOTA TRANSMISSION WORKS IS THAT THEY HAVE A PIPE THAT RUNS THROUGH THE RADIATOR. THAT ALLOWS FOR COOLING FOR THE TRANSMISSION FLUID. WE WERE INFORMED THAT DUE TO AGE, THE PIPE SIMPLY CORRODED AND CRACKED CAUSING COOLANT TO LEAK INTO THE TRANSMISSION AND TRANSMISSION FLUID TO LEAK INTO THE RADIATOR. WE REQUESTED THE SIMPLEST SOLUTIONS AND WE WERE TOLD TO REPLACE THE RADIATOR AND FLUSH THE TRANNY AND HOPE FOR THE BEST. THE REPAIR SHOP HAS HAD THE VEHICLE FOR APPROXIMATELY A MONTH BECAUSE THE ORDERED AN AFTERMARKET RADIATOR IN AN EFFORT TO SAVE US MONEY. THE AFTER MARKER RADIATOR DID NOT FIT. I WAS INFORMED THIS PAST WEEKEND THAT AFTER SPEAKING WITH TOYOTA, TOYOTA HAS RECOGNIZED THIS ISSUE AND HAS DISCONTINUED THE STANDARD RADIATORS AND A NEW MODEL WITH MOUNTS NOW NEEDS TO BE ORDERED. OUR FEELING IS THAT THIS IS A SAFETY ISSUE AS WELL AS A DESIGN FLAW. WHAT CAN BE DONE? *TR

THE LEFT DOOR OF THE TOYOTA SIENNA VAN STOPPED CLOSING PROPERLY A FEW YEARS AFTER WE BOUGHT IT. IT WILL NOT CLOSE ALL THE WAY AND WEARS DOWN THE BATTERY OF THE VAN. THE DOOR OPENS UNEXPECTEDLY FROM TIME TO TIME WHILE WE ARE DRIVING. *TR

WHILE DRIVING THERE WAS A VERY LOUD SCREECH FROM THE MOTOR, ON AND OFF, THEN THE POWER STEERING WENT OUT, VERY HARD TO TURN STEERING WHEEL, LUCKILY I WAS ABLE TO FORCE IT THE FEW MILES LEFT HOME. THEN I NOTICED THE A/C WAS NOT COLD, THIS WAS INTERMITTENT, NOW, NO A/C AT ALL. JUST HOT AIR. THIS STALLED OF FAILED WHILE IN TRAFFIC, I COULD HAVE HAD SERIOUS PROBLEMS LIKE GETTING HIT BECAUSE I COULD NOT TURN THE VEHICLE READILY, OR EASILY. *TR

MY WIFE WAS SHOPPING WITH MY 3 YEAR OLD DAUGHTER AND DOG AND COULDN'T GET THE DRIVERS SIDE AUTO SLIDING DOOR TO SHUT. I ARRIVED AND NOTICED THE CABLE SHEATHING WAS FRAYED APPROXIMATELY 6 INCHES IN FROM THE PULLEY SYSTEM. THE DOOR WOULD AUTO SLIDE UNTIL THIS FRAYED PART HIT THE PULLEY, SEIZE AND RETURN OPEN. I MANUALLY TRIED PULLING THE DOOR SHUT THINKING I COULD GET THE FRAYED PART THROUGH THE PULLEY, BUT I GUESS THE TOLERANCES WERE TOO TIGHT AND IT WOULDN'T ALLOW CLOSURE. THE LOCAL TOYOTA DEALERSHIP TOLD ME TO CUT THE CABLE SO I CUT THE TENSIONER CABLE PORTION BEHIND THE DOOR TO ALLOW IT TO CLOSE. AFTER DROPPING OFF AT THE TOYOTA, THEY DEMANDED A $1000 UPFRONT FEE FROM MY WIFE FOR A NEW MOTOR. I AM TRYING TO GET THEM TO CANCEL THE MOTOR PURCHASE SINCE THE MOTOR STILL WORKS, BUT HAVEN'T GOTTEN THROUGH YET. THE LOCKING MECHANISM STILL WORKS (AFTER I CUT THE CABLE AND WAS ABLE TO SHUT THE DOOR). WITH THE NUMBER OF COMPLAINTS, NHTSA NEEDS TO BRING THIS UP TO TOYOTA AND MAKE A RECALL. *TR

LOUD POPPING NOISE IN DRIVER'S DOOR. TOYOTA DEALER QUICKLY KNEW THE "DOOR CHECK" NEEDED TO BE REPLACED JUST BASED ON MY DESCRIPTION. COST ME $700 TO FIX, AND THAT WAS BECAUSE I HAD A 15% OFF COUPON. *TR

MY CAR WAS MOVING AT 5 MPH GOING INTO A PARKING LOT WHEN A HIGH SPEEDING TRACK JUMPED OUT OF HIGHWAY, HIT MY CAR STRAIGHT ON THE RIGHT SIDE,THE STRONG IMPACT CAVED THE SIDE DOOR MORE THAN ONE FOOT,CURTAIN AIR BAGS OR ANY AIR BAGS IN THE CAR,DID NOT DEPLOY.$7000 IN DAMAGE REPAIR,$6000 IN MEDICAL BILLS. INJURIES SUSTAINED COULD HAVE BEEN AVOIDED IF AIR BAGS DEPLOYED. INCIDENT WAS REPORTED TO TOYOTA MANY MONTHS AGO,AND BEING IGNORED.....UPDATED 03/29/17 *BF *TR *CN

SIX TIMES NOW DRIVING AT SPEEDS BETWEEN 30 AND 60 MPH MY TOYOTA MINI VAN'S VEHICLE TRACTION CONTROL HAS ACTIVATED, BRAKES GO ON, PULL ME INTO ANOTHER LANE, ALL LIGHTS FLASHING, CAR BEEPING. IT LASTS ANYWHERE FROM 3 SECONDS TO 10 SECONDS. IT IS ABSOLUTELY TERRIFYING. *TR

TOYOTA SIENNA FRACTURED DEFECTIVE LEFT FRONT DOOR CHECK POCKET POPPING NOISE DUE TO WELD FAILURES. HERE IS THE VIDEO FROM THE WEB IT SHOW MANY SIENNA OWNERS HAVE: HTTP://WWW.YOUTUBE.COM/WATCH?V=5EOLQNSPIMU&NR=1&FEATURE=ENDSCREEN. *TR

I WAS DRIVING 10 MPH TOWARDS THE GROCERY STORE PARKING LOT WHEN SUDDENLY THE STEERING WHEEL WILL NOT TURN. I ALMOST HIT A TREE SINCE THE CAR WENT OVER THE CURB. I HAD TO STOP THE ENGINE. THIS HAPPENED AGAIN ON MY WAY HOME THAT NIGHT. IT WAS VERY DANGEROUS. I IMMEDIATELY CALLED TOYOTA THE FOLLOWING DAY (1-800-331-4331) AND WAS TOLD THAT THERE HAD NEVER BEEN NO RECORD OF ANY COMPLAINT WITH A SIMILAR ISSUE ON THE 2004 SIENNAS. BUT TONIGHT , I AM SO SURPRISED THAT THERE HAD BEEN A LOT OF COMPLAINTS ABOUT THIS. *TR

CRACKS STARTED APPEARING ON THE DASHBOARD AROUND WHERE THE PASSENGER AIRBAG WOULD DEPLOY. I'M CONCERNED THAT SHARDS OF PLASTIC MAY BE EJECTED TOWARD OCCUPANTS AND INJURE THEM IF THE AIRBAG DEPLOYS. *TR

THE REAR SLIDING DOOR CABLE FRAYED AND SNAPPED. WHEN I OPENED DOOR IT JAMMED AND WOULD NOT CLOSE. I HAD TO DRIVE WITH DOOR HALF WAY OPEN TO GET WHERE I COULD GET IT FIXED. *TR

THERE IS A CRACK IN MY TOYOTA SIENNA 2004 RADIATOR AND THE COOLANT IS LEAKING. I RECEIVED A LETTER FROM TOYOTA WITH INFORMATION THAT THEY HAD RECEIVED REPORTS OF CRACKS IN RADIATORS IN 2004 AND 2005 TOYOTA SIENNAS. AS A RESULT OF THESE REPORTS TOYOTA WAS EXTENDING THE WARRANTY ON THESE RADIATORS TO 6 YEARS OR 72,000 MILES FROM THE IN-SERVICE DATE. SINCE I NOTICED THE CRACK IN THE RADIATOR IN MY 2004 TOYOTA SIENNA WHEN IT HAD 85,000 MILES, TOYOTA HAS REFUSED TO PAY EVEN A % OF THE COST OF REPLACING THE RADIATOR. I BOUGHT THE TOYOTA SIENNA AND PAID THE HIGHER PRICE BECAUSE OF TOYOTA'S REPUTATION FOR USING VERY HIGH QUALITY PARTS IN ITS CARS. I PREVIOUSLY OWNED A TOYOTA CAMRY AND HAD ALMOST 200,000 MILES ON IT. I DID NOT HAVE ANY PROBLEMS WITH THE RADIATOR IN MY TOYOTA CAMRY. I CALLED TOYOTA'S CUSTOMER SERVICE DEPARTMENT ABOUT THIS PROBLEM AND THEY REFUSED TO DO ANYTHING ABOUT IT, SAYING THAT THE CAR IS OUT OF THE WARRANTY PERIOD SINCE IT HAS 85,000 MILES. CLEARLY, THE CRACK IN MY 2004 TOYOTA SIENNA IS DIRECTLY DUE TO THE DEFECTIVE RADIATOR. SO MANY 2004 AND 2005 TOYOTA OWNERS ARE HAVING PROBLEMS OF CRACKED RADIATORS AFTER THE EXPIRATION OF THE EXTENDED WARRANTY PERIOD OF 6 YEARS OR 72,000 MILES. THE ARBITRARY EXTENDED WARRANTY PERIOD OF 6 YEARS AND 72,000 MILES DOES NOT PROTECT THE TOYOTA SIENNA OWNERS FROM THE DEFECTIVE RADIATOR BECAUSE IN MOST CASES THE RADIATOR WILL CRACK JUST AFTER THE EXTENDED WARRANTY HAS EXPIRED. TOYOTA SHOULD TAKE RESPONSIBILITY FOR USING A DEFECTIVE RADIATOR AND AT LEAST REIMBURSE OWNERS 50% TO 70% OF THE COST OF REPLACING THE DEFECTIVE RADIATOR WHEN IT CRACKS AFTER 72,000 MILES. *TR

DASHBOARD CRACKED, FROM LEFT TO RIGHT. *TR

UPON PRESSING THE OPEN BUTTON ON THE REMOTE FOR THE PASSENGER SIDE SLIDING REAR DOOR, THERE WAS ALOT OF GRINDING AND SCREECHING AND THE DOOR ONLY OPENED PARTIALLY. UPON FURTHER INVESTIGATION WE REALIZED THE CABLE HAD SNAPPED AND THE DOOR GOT JAMMED HALF WAY OPEN. AFTER SOME CONSIDERABLE EFFORT WE WERE ABLE TO CLOSE THE DOOR MANUALLY BUT IT WAS FOR THE LAST TIME. THE DOOR IS NOW STUCK CLOSED AND IS COMPLETELY INOPERABLE. THIS POSES A SAFETY ISSUE AS THE ONLY EXIT FOR REAR PASSENGERS IS NOW THE DRIVERS SIDE REAR DOOR UNTIL IT BREAKS AS WELL. RESEARCH SUGGESTS WE ARE JUST A FEW MILES OVER AND ONLY MONTHS BEYOND THE EXTENDED WARRANTY SERVICE FOR THIS DEFECT @ 120K OR 9YRS, LEAVING US TO ABSORB THE ENTIRE 1500-1800$ COST ASSOCIATED WITH REPAIR. *TR

UPON PRESSING THE OPEN BUTTON ON THE REMOTE FOR THE PASSENGER SIDE SLIDING REAR DOOR, IT MAKES NOISE BUT DOES NOT OPEN. UPON FURTHER INVESTIGATION WE REALIZED THE CABLE HAD FRAYED AND THE DOOR GOT JAMMED HALF WAY OPEN. WE TOOK IT TO THE DEALERSHIP AND WERE TOLD TO ASK FOR AN EXCEPTION BUT BECAUSE IT WAS NOT COMPLETELY BROKEN THEY WOULD NOT FIX IT! THIS POSES A SAFETY ISSUE AS THE ONLY EXIT FOR REAR PASSENGERS IS NOW THE DRIVERS SIDE REAR DOOR UNTIL IT BREAKS AS WELL. RESEARCH SUGGESTS WE ARE JUST BARLEY OVER AND ONLY MONTHS BEYOND THE EXTENDED WARRANTY SERVICE FOR THIS DEFECT @ 120K OR 9YRS, LEAVING US TO ABSORB THE ENTIRE 1500-1800$ COST ASSOCIATED WITH REPAIR. *TR

THE DRIVERS AND FRONT PASSENGER DOOR MAKES A LOUD POPPING NOISE WHEN OPENING AND CLOSING DUE TO BROKEN WELDS. DOORS APPARENTLY CANNOT BE WELDED BUT MUST BE REPLACED. TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING DOORS AT NO COST TO THE CONSUMER. WELDS SHOULD NOT BREAK . INCIDENT DATE IS APPROXIMATE. *TR

ONCE OPENED, THE VEHICLE DOOR WOULD NOT CLOSE. I HAD TO USE EXCESSIVE FORCE TO GET IT TO CLOSE & THE ONLY WAY IT DID SO WAS AFTER THE POWER SLIDING DOOR CABLE HAD SNAPPED. HAD THIS HAPPENED WHILE AWAY FROM HOME, I MAY HAVE HAD TO DRIVE HOME WITH THE DOOR OPEN. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH PASSENGER SIDE DOORS FAILED TO OPEN OR CLOSE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE SLIDING TRACK WAS LUBRICATED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

THIS HAS BEEN HAPPENING REGULARLY FOR AT LEAST TWO YEARS: TRACTION CONTROL SEIZES CONTROL OF CAR WHEN TRAVELING ANYWHERE FROM 35-65MPH, BUT IT HAPPENS MOST FREQUENTLY ON FREEWAY AT ABOUT 60MPH. THE CAR IS USUALLY ON A GRADUAL CURVE BUT IT ALSO HAPPENS WHEN THE VEHICLE IS TRAVELING ON A STRAIGHTAWAY. VEHICLE BECOMES DIFFICULT TO CONTROL, STEER, ACCELERATE, LIGHTS ON THE DASH LIGHT UP AND A TERRIBLE NOISE ENSUES. ONE INDEPENDENT MECHANIC AND TWO TOYOTA DEALERS HAVE ATTEMPTED TO TROUBLESHOOT THE PROBLEM AND HAVE BEEN UNSUCCESSFUL. WHEN TRACTION CONTROL IS MANUALLY TURNED OFF AT ENGINE POWER-ON, THE LIGHTS STILL LIGHT UP SHOWING IT IS ATTEMPTING TO SEIZE CONTROL, AND IN ONE INSTANCE, CONTROL WAS SEIZED DESPITE THE SYSTEM SUPPOSEDLY BEING SHUT DOWN. IT IS TERRIFYING FOR THE DRIVER AS WELL AS ANY PASSENGERS. *TR

MY TIRES WERE GETTING WORN OUT AT ABOUT 20000 MILES, THOUGH I TOOK TO TOYOTA DEALER SHIP THEY NEVER IDENTIFIED THAT THE PROBLEM WAS WITH THE LOWER CONTROL ARM. RECENTLY IT WAS IDENTIFIED THAT BOTH THE LOWER CONTROL ARMS BUSHINGS WERE DAMAGED AND IT COST MORE THAN $1100 TO REPLACE IT. I UNDERSTAND THAT LOWER CONTROL ARMS WERE ON RECALL BUT MY VEHICLE WAS NOT PART OF THE RECALL / NEVER RECEIVED RECALL NOTICE. *TR

DURING OPENING AND CLOSING THE FRONT DOOR ON DRIVER SIDE, IT MAKES A LOUD POPPING NOISE. *TR

CONDENSATION HAD BEEN BUILDING FOR A FEW MONTHS IN THE RIGHT PASSENGER SIDE HID HEADLIGHT, BUT HEADLIGHT WAS STILL OPERATIONAL. THE LOW BEAM HEADLIGHT FAILED IN FEBRUARY AND THE DEALER QUOTED US A PRICE OF $900. FOR THE PARTS ALONE. WHILE DOING RESEARCH ONLINE FOR LESS EXPENSIVE REPAIR OPTIONS, I NOTED MANY COMPLAINTS ABOUT THIS SPECIFIC PROBLEM WITH THIS MODEL YEAR. THIS IS NOT THE ONLY EXPENSIVE DESIGN FLAW WE HAVE ENCOUNTERED WITH THIS VEHICLE (RUN-FLAT TIRES AND NO SPARE). I BELIEVE TOYOTA NEEDS TO STAND BY ITS CUSTOMERS AND OFFER THEM A REASONABLY PRICED SOLUTION FOR THESE SAFETY ISSUES. *TR

OUR 2004 TOYOTA SIENNA MINIVAN WAS PARKED. I OPENED THE PASSENGER SIDE REAR SLIDING DOOR REMOTELY WITH THE KEY FOB. I INSTANTLY HEARD A POPPING/CRUNCH NOISE, AND HEARD IT AGAIN WHEN I CLOSED THE DOOR. I DISCOVERED THAT THE EXTERIOR CABLE THAT CONTROLS THE SLIDING MOTION OF THE DOOR HAD FRAYED AND THE PLASTIC SHEATHING OF THE CABLE WAS GONE. THE TOYOTA DEALER (INSTANTLY FAMILIAR WITH THE PROBLEM) ADVISED THAT I WOULD HAVE TO REPLACE BOTH THE CABLE AND THE MOTOR FOR A COST OF $1300, AND THAT THERE WERE NO LESS COSTLY OPTIONS. THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED BY TOYOTA LONG AGO SINCE IT WAS CLEARLY A DESIGN FLAW...AND THEIR RECENT "EXTENDED WARRANTY" EXCLUDES WAY TOO MANY VEHICLES. EDMUNDS.COM COMPLAINTS SPECIFICALLY ADDRESSING THIS TOYOTA SIENNA DOOR ISSUE BEGAN IN 2006, AND NOW THERE ARE 74 PAGES AND 740 REPORTS OF DAMAGED CARS AND KIDS AT RISK DUE TO INABILITY TO OPEN THE DOOR, CABLES SNAPPING AND PARTS HITTING PEOPLE IN THE FACE, PEOPLE ATTEMPTING TO ADDRESS THE ISSUE BY SIMPLY REMOVING THE CABLE AND OPERATING THE DOOR MANUALLY ONLY TO FIND THAT THE DOOR GETS STUCK IN THE OPEN POSITION AND WILL NOT CLOSE, AND OWNERS REPLACING THE EXPENSIVE CABLE/MOTOR COMPONENT AT AN EXORBITANT COST ONLY TO HAVE THE PROBLEM RECUR. OWNERS OF THESE VEHICLES AND THEIR CHILDREN ARE AT RISK. PLEASE ADDRESS THIS ISSUE PROMPTLY. *TR

THE 2004 THROUGH 2010 TOYOTA SIENNA MODELS HAVE A KNOWN DEFECT IN THE CABLE ASSEMBLY OF THE POWER SLIDING DOORS. MY 2004 SIENNA HAS THE SAME PROBLEMS AS NUMEROUS OTHER VEHICLES WITH A LOUD GRINDING NOISE ON THE PASSENGER SIDE POWER SLIDING DOOR DUE TO A FRAYING CABLE THAT MAKES IT IMPOSSIBLE TO OPERATE THE DOOR OR EXIT THE VEHICLE IN AN EMERGENCY. TOYOTA HAS TAKEN THE STEP TO EXTEND THE WARRANTY ON SLIDING DOORS BUT ONLY TO 9 YEARS OR 120K MILES WHICHEVER COMES FIRST. THIS IS A KNOWN MANUFACTURING DEFECT AND A SAFETY ISSUE THAT SHOULD BE DEALT WITH BY ISSUING A FULL RECALL RATHER THAN EXTENDING THE WARRANTY. QUOTED REPAIRS FROM MY LOCAL TOYOTA DEALER WERE AROUND $1500. THESE REPAIRS ARE COVERED ONLY FOR THOSE WHO THE EXTENDED WARRANTY IS IN EFFECT. PLEASE NHTSA ORDER TOYOTA TO ISSUE A FULL RECALL ON 2004-2010 TOYOTA SIENNA POWER SLIDING DOORS. *TR

THE SEAT BELT HAS MANAGED SEVERAL TIMES BECOME TWISTED/JAMMED UP IN THE RETRACTOR PORTION OF THE SEAT BELT. IF AN ACCIDENT WERE TO HAPPEN IN THIS VEHICLE THE SEAT BELT WOULD FAIL TO OPERATE AS IT IS INTENDED, WHICH I FEEL WOULD RESULT IN SERIOUS INJURY. I WOULD LIKE TO HAVE OUR SEAT BELT FIXED AT THE COST OF TOYOTA. *TR

WENT TO OPEN THE DRIVERS SIDE AUTOMATIC SLIDING DOOR ON MY 2004 SIENNA XLE, THE DOOR OPENED ABOUT 6 INCHES AND STOPPED. I GOT OUT TO OPEN IT MANUALLY AND IT WOULD NOT OPEN. I WAS ABLE TO CLOSE IT AND THAT IS WHEN I SAW A CABLE HANGING DOWN THE SIDE OF THE VAN, THAT'S WHEN I FIGURED OUT THE CABLE THAT OPENS THE DOOR HAD BROKE. I AM NOW UNABLE TO USE THE DOOR AS IT WILL ONLY OPEN ABOUT SIX INCHES. IT WILL NOW COST ME $1200 TO GET IT FIXED AS IT IS ABOUT SIX MONTHS PAST THE 9 YR. 120000 MILE EXTENDED WARRANTY TOYOTA HAD PUT ON THIS PART. I AM OBVIOUSLY NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM AND AM HOPING THE PASSENGER SIDE DOOR DOES NOT GO THROUGH THE SAME ISSUE COSTING ME ANOTHER $1200. *TR

NUMEROUS TIMES THE SEAT BELT FOLDS AS IT IS PULLED OUT AND THEN JAMS. PRIOR TO TODAY I HAVE BEEN ABLE TO GET IT UNFOLDED. TODAY I AM NOT ABLE TO AND NOW CANNOT DRIVE MY CAR SAFELY. IF I CAN'T FIX IT MYSELF I WILL HAVE TO DRIVE IT TO THE TOYOTA DEALERSHIP WITHOUT WEARING THE SEATBELT. *TR

TOYOTA ISSUED A WARRANTY ENHANCEMENT NOTIFICATION FOR 2004-2007 MODEL YEAR SIENNAS FOR FRONT DOOR CHECK MOUNTING PANEL FAILURES. THIS WARRANTY HAS EXPIRED AND MY FRONT DOOR IS FAILING DUE TO FAULTY SPOT WELDS. IF THE DOOR CHECK COMPLETELY FAILS, THE DOOR WINDOW CAN BREAK INJURING THE DRIVER. THIS PROBLEM IS PERVASIVE IN THESE MODEL YEARS AND TOYOTA NEEDS TO ISSUE A RECALL. *TR

THE CABLE FOR THE POWER DOOR ON MY 2004 TOYOTA SIENNA HAS BROKEN AND I RECENTLY LEARNED THAT TOYOTA WAS AWARE OF THE PROBLEM WITH THIS PART AND WAS OFFERING A CUSTOMER SUPPORT PROGRAM TO REPLACE THE DEFECTIVE POWER DOOR MECHANISM. UNFORTUNATELY WE DID NOT RECEIVE THE NOTICE OF THE PROGRAM FROM TOYOTA AND WHEN I CALLED TO GET INFORMATION, I WAS TOLD THAT EVEN THOUGH MY CAR ONLY HAS 79,360 MILES, I DO NOT QUALIFY FOR THE PROGRAM BECAUSE MY CAR IS 10 YEARS OLD. SPECIFICALLY, MY HUSBAND WAS TOLD BY THE CUSTOMER SERVICE SUPERVISOR THAT "TOYOTA DOESN'T MAKE EXCEPTIONS". I'M VERY CONCERNED THAT TOYOTA HAS YET TO ISSUE A SAFETY RECALL ON THIS PART AS THE DOOR IS JAMMED AND NO LONGER USABLE, PUTTING PASSENGERS IN THE BACK SEAT AT RISK BY NOT HAVING A SAFE WAY TO EXIT THE VEHICLE ON THE PASSENGER SIDE. TOYOTA IS AWARE OF THIS SAFETY ISSUE AND THEY ARE NEGLIGENT BY NOT ISSUING A REPLACEMENT, REGARDLESS OF THE AGE OF THE CAR, ESPECIALLY ON WITH SUCH LITTLE MILEAGE. ALTHOUGH I HAVE YET TO RECEIVE A COPY OF THE SECRET SERVICE BULLETIN, DESPITE REQUESTING ONE FROM THE CUSTOMER SERVICE REP, I UNDERSTAND THAT THE EXTENSION WAS ISSUED 12 MONTHS OR LESS FROM THE DATE THE 2004 WOULD GO OUT OF THE EXTENDED WARRANTY. *TR

PASSENGER SIDE POWER DOOR CABLE SNAPPED AND THE DOOR WOULDN'T CLOSE NOR OPEN. TRIED TO OPEN IT MANUALLY, NO LUCK UNLESS YOU USE ENORMOUS AMOUNT OF POWER WHICH MIGHT DO DAMAGE TO SOME OTHER PARTS OF THE VEHICLE. EVEN IF DOOR MANAGED TO GET OPEN IT WON'T CLOSE, WHICH IS A SAFETY ISSUE. *TR

BOTH FRONT SEAT BELTS ON THIS VEHICLE FOLD OVER AND BIND UP. THEY CANNOT BE RETRACTED PROPERLY. THE FRONT PASSENGER SIDE IS BOUND SO BAD, IT IS UNUSABLE. FRUSTRATING. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT DURING COLD WEATHER, BOTH REAR SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE MANUFACTURER STATED THAT THERE WAS A WARRANTY EXTENSION UNDER A MANUFACTURER'S SAFETY IMPROVEMENT CAMPAIGN FOR THE FAILURE BUT HIS VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 92,000.