NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2008 Toyota Sienna. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DRIVER SIDE REAR SLIDING DOOR CABLE BROKE. TOYOTA SAID IT IS NOT COVERED! DOOR WILL NOT EVEN OPEN MANUALLY. I FEEL THIS TO BE A HUGE SAFETY FACTOR BEING THAT CHILDREN ARE IN THE BACK AND IN CASE OF EMERGENCY IT WOULD BE HARD TO GET THEM OUT!. THE PROBLEM OCCURRED WILE MY WIFE WAS PICKING THE KIDS UP FROM SCHOOL!
THE RUBBER PAD UNDER THE SWITCH THAT IS USED TO OPEN THE LIFTGATE ON THE BACK OF THE SIENNA HAS GONE SOFT AND TAR LIKE. IF I GRAB A PIECE IT PULLS RIGHT OFF LIKE CHEWING GUM. THE BLACK STAR LIKE SUBSTANCE GETS ON THE HANDS/FINGERS TOO AND IS HARD TO WASH OFF. THIS IS A VERY COMMON DEFECT (NOT NORMAL WEAR AND TEAR). TOYOTA WON'T RECALL AND MAKE IT A WARRANTY FIX. THE PART# IS 84840-08010 AND MSRP IS $58.53 PLUS LABOR.
2008 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED THE AIR CONDITION WAS NOT COOLING THE VEHICLE, AND SHE THOUGHT IT JUST NEEDED TO BE SERVICED. AFTER TWO HOURS OF DRIVING, THE CHECK ENGINE LIGHT ILLUMINATED. BY THE TIME SHE WAS ABLE TO PULL OVER, THE ENGINE WAS RUINED, THE DEALER STATED THE ENGINE WATER HOSE AND OIL HOSE HAD MALFUNCTIONED. *JB
THE TAILGATE STRUT FAILED TO HOLD UP THE LIFTGATE AND STRUCK ME IN THE HEAD. PLEASE SEE BELOW FOR OTHER TOYOTA SIENNAS; TOYOTA SIENNAS RECALLED TO FIX POWER LIFTGATE LIFTGATE MAY FALL ON USERS TOYOTA IS RECALLING 196,222 SIENNA VANS FROM THE 2004 THROUGH 2006 MODEL YEARS TO REPAIR THE STRUTS WHICH HOLD UP THE POWER-ASSISTED LIFTGATE. THOSE STRUTS CAN FAIL, CAUSING THE GATE TO POWER ITS WAY SHUT, INJURING ANYONE HIT BY THE CLOSING DOOR. IMAGE CONSCIOUS TOYOTA, WITH THE APPROVAL OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), IS DESCRIBING THE RECALL AS A "SAFETY IMPROVEMENT CAMPAIGN" IN A PUBLIC RELATIONS EFFORT BY THE JAPANESE AUTOMAKER NOT TO FURTHER SULLY A DETERIORATING REPUTATION FOR QUALITY CONTROL. THE GAS STRUTS USED TO LIFT AND SUPPORT THE THE REAR POWER LIFTGATE "COULD WEAR OUT SOONER THAN EXPECTED," ACCORDING TO THE "SAFETY IMPROVEMENT CAMPAIGN" NOTICE PUBLISHED BY NHTSA. "AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW," ACCORDING TO NHTSA. THE SAFETY AGENCY WARNS THAT WORN STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN AND THE DOOR COULD FALL "ABOUT 10 INCHES AFTER IT REACHES THE FULLY OPENED POSITION AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION," PERHAPS INJURING ANYONE STRUCK BY THE CLOSING DOOR. TOYOTA DEALERS WILL REPLACE THE GAS STRUTS DURING THE "SAFETY IMPROVEMENT CAMPAIGN" WITH STRUTS THE AUTOMAKER SAID WILL HAVE A LONGER SERVICE LIFE
CAR COMPLETELY STOPED WITHOUT ANY WARNING ON AN EXTREMLY BUSY ROAD. EXTREMELY LOUD NOISES ARE COMING FROM THE ENGINE AND CAR WILL NO LONGER MOVE. STILL CLUESSLESS ON THE ISSUE AT HAND.
THE POWER SLIDING DOORS MECHANISM BROKE AND I WAS AVAILABLE TO OPEN THE DOOR, WAS PARKED.
WHEN OPENING DRIVER SIDE DOOR, 2 LOUD CLICKING/POPPING NOISES OCCUR. FROM WHAT I HAVE GATHERED, IT IS A FAULTY DOOR CHECK.
MIDDLE ROW PASSENGER SEAT BELT JAMMED AND WILL NOT RELEASE IT IS LOCKED. UNABLE TO USE SEATBELT. WE WERE ON VACATION AT THE TIME HAD TO DRIVE OVER A 1000 MILES HOME WITHOUT BEING ABLE TO USE THE SEATBELT!! IT HAD JAMMED SEVERAL TIMES BEFORE AND AFTER SEVERAL TRIES I WAS ABLE TO UNJAM BUT THIS TIME NOT ABLE TO RELEASE IT. TOOK TO DEALER TODAY FOR THE SPARE TIRE RECALL FIX (BEEN DRIVING AROUND WITH SPARE TIRE IN MY TRUNK UNABLE TO FOLD SEATS DOWN AND USE VAN AS NEEDED FOR ALMOST A YEAR) AND TO HAVE THE SEAT BELT REPAIRED THE SERVICE TECHNICIAN INFORMED ME THAT THE SEAT BELT ASSEMBLY IS BROKEN THIS IS A $496.00 (PARTS AND LABOR) REPAIR.!!! SINCE THIS IS A MAJOR SAFETY ISSUE I BELIEVE THIS SHOULD BE RECALLED BY TOYOTA. PART NUMBER #73301AE011B0
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5 MPH, THE SPARE TIRE ON THE REAR OF THE VEHICLE DETACHED FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 2/4/16 *CN UPDATED 02/16/16.*JB
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/03/15
MY PASSENGER SIDE POWER SLIDING DOOR MECHANISM IS BROKEN ON OUR 2008 SIENNA WITH 68,000 MILES. THE MECHANISM USES AND ELECTRIC MOTOR AND CABLE ASSEMBLY TO OPEN AND CLOSE THE DOOR. THE CABLE HAS BROKEN SO POWER FUNCTIONS ARE GONE AND MANUAL FUNCTION IS HINDERED FROM BROKEN CABLE INTERFERING. TOYOTA HAS EXTENDED THE WARRANTY FOR 2004-07 SIENNA'S WITH THE SAME PROBLEM WITH THE SAME PART AND PART NUMBER? A INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM AND CAN AFFECT THE PROPER LATCHING OF THE SLIDING DOOR.
TRACTION LIGHT NOTIFIED ME OF A BRAKE PROBLEM. VAN WOULD STOP AND LOCK THE BRAKES. DEALER DETERMINED THE PROBLEM WAS THE ABS BRAKE ACTUATOR. REPLACED IN JUNE OF 2015. VAN WAS BEING DRIVEN ON CITY STREET
ABOUT A FIVE YEARS AGO THE SLIP INDICATOR LIGHT (CAR WITH SWERVY LINES) STARTED COMING ON INTERMITTENTLY WHILE TURNING ON HIGHWAYS ETC. (BUT NOT WHEN ANY RISK OF TIRES SLIPPING). I BROUGHT IT TO TOYOTA THREE DIFFERENT TIMES OVER THE YEARS AND TOYOTA ALWAYS STATES THEY CAN NOT DUPLICATE ISSUE AND STATES THEY CAN?T FIX IT BUT MAYBE DRIVE SLOWER (REALLY IT HAS NOTHING TO WITH MY SPEED AFTER YEARS OF DEALING WITH THIS ITS BEEN SOMETHING WE JUST DEAL WITH). THE VSC LIGHT ALSO COMES ON AND ALARM SOMETIMES SOUNDS WHILE DRIVING. TWO MORE TRIPS TO TOYOTA AND SEVERAL VISITS TO DIFFERENT MECHANICS AND NOBODY CAN FIND OUT THE PROBLEM. IN THE LAST 6 MONTHS THE ABS SYSTEM IS ALSO BEING ACTIVATED WITHOUT ME APPLYING THE BRAKES. IT DOES IT WITHOUT WARNING. ALL OF THESE ISSUES CAN BE ON A CURVE AT DIFFERENT SPEEDS OR ON A SLIGHT OR MEDIUM TURNS (NOT REAL SHARP TURNS), GOING UPHILL OR DOWNHILL AND LEFT OR RIGHT. OUR VAN HAS ABOUT 150,000 MILES ON IT NOW ON 2020 BUT WHEN THE PROBLEM FIRST STARTED IT ONLY HAD AROUND 110,000 MILES ON IT. WE HAVE CHANGED BRAKES, TIRES, ROTORS, BRUSHING ON ADVICE FROM DIFFERENT MECHANICS TO TRY TO FIX THE ISSUE. NOTHING WORKS. TOYOTA CANNOT FIGURE IT OUT. IT'S BECOMING MORE DANGEROUS BECAUSE NOW THE ABS IS BEING ACTIVATED WITH THIS PROBLEM. I CAN'T TELL IF MY BRAKE LIGHTS COME ON SO THAT DRIVERS BEHIND ME CAN TELL THAT I?M SLOWING DOWN VERY QUICKLY. THIS JERKS THOSE IN THE CAR AND I?M AFRAID WE MAY LOSE CONTROL. I HAVE READ ON DIFFERENT WEB SITES THAT THIS IS COMMON WITH A TOYOTA AND IT'S JUST NOT MY VAN. IF I HAD THE MONEY I WOULD BUY A DIFFERENT VEHICLE BUT BEING ON A FIXED INCOME I DON'T HAVE THE LUXURY TO DO SO. HOW CAN A CAR COMPANY HAVE SO MANY COMPLAINTS FROM CONSUMERS ABOUT THIS COMMON PROBLEM BUT STILL CAN'T TELL US HOW TO FIX IT? IT'S TOYOTAS DESIGN THEY SHOULD BE ABLE TO TELL THE CONSUMER WHAT IS CAUSING THIS ISSUE AND HOW TO FIX IT. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF REVERSE, CAUSING THE KEYS TO BE UNABLE TO EJECT FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE SHIFTED INTO NEUTRAL IN ORDER TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFT LEVER NEEDED TO BE REPLACED. THE MECHANIC ADJUSTED THE LEVER; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
THE REAR HATCH HANDLE HAS COMPLETELY MELTED, AS HAVE THE INSIDE RUBBER COMPONENTS ON THE SLIDING DOORS. LOOKING ONLINE, THIS HAS HAPPENED TO MANY OTHER TOYOTA OWNERS. THIS HAS TO BE A SAFETY HAZARD - MELTING RUBBER COMPONENTS?
RECEIVED LETTER ADVISING THAT UNDER RECALL 14V27300 MY 2008 TOYOTA SIENNA HAD A POTENTIAL PROBLEM WITH THE CABLE, HOLDING THE SPARE TIRE UNDERNEATH THE VEHICLE WHICH NEEDED TO BE REPLACED. IN THE FALL OF 2014 MY SPARE TIRE WAS RELOCATED TO THE LUGGAGE COMPARTMENT OF MY VAN WHICH RENDERED THE AREA UNUSABLE FOR FOLDING THE REAR SEATS DOWN TO USE THAT AREA FOR TRANSPORTING LARGER ITEMS. I CHECKED WITH MY LOCAL DEALER REGARDING A PERMANENT SOLUTION/REPAIR AND WAS TOLD THEY HAD NOT YET RECEIVED NOTICE OF AND/OR REPAIR PARTS FOR THE IDENTIFIED PROBLEM. THIS HAS BEEN AN UNREASONABLE AMOUNT OF TIME TO WAIT TO REGAIN FULL USE OF MY MINIVAN.
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA EQUIPPED WITH COOPER CS5 GRAND TOURING (NA)TIRES, SIZE: 215/65R16 (NA). AFTER PARKING THE VEHICLE, THE FRONT DRIVER SIDE TIRE SUDDENLY EXPLODED. THE TIRE WAS TAKEN TO THE TIRE DEALER WHO INDICATED THAT THE FAILURE WAS DUE TO AN INTERNAL MANUFACTURING DEFECT. THE TIRES WERE PURCHASED ON 12/5/2015 AND THE FAILURE OCCURRED ON 4/19/2016. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 54,000.
VARIABLE VALVE TIMING OIL SUPPLY LINE SPRANG A LEAK AT BEND ON RUBBER TUBING. TOYOTA HAS A NEW REPLACEMENT TUBE ,BUT NOT PAYING FOR TUBE OR LABOR. *TR
I WAS DRIVING 35 MPH ON AT LEAST 4 SEPERATE OCCASSIONS WHEN MY I APPLIED MY BRAKES, THEY COMPLETELY FAILED. I TOOK IT BACK TO TOYOTA AND THEY KEPT IT FOR 10 DAYS, FLUSHED THE BRAKE LINES 4 TIMES, REPLACED THE MASTER CYLINDER, CHARGED ME $600 AND MADE ME SIGN A FORM SAYING THE VAN WAS UNSAFE TO DRIVE BECAUSE THEY HAVE NO IDEA WHAT WAS WRONG WITH IT.
THE CABLE FOR THE PASSENGER SIDE POWER SLIDING DOOR BROKE WHEN THE DOOR WAS CLOSING.
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE POWER SLIDING DOOR ON THE PASSENGER SIDE FAILED AND WOULD NOT OPEN. THE CONTACT STATED THAT THE DOOR COULD BE OPENED MANUALLY WITH FORCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER DOOR CABLE NEEDED TO BE REPLACED. THE FAILURE RECURRED WITH THE DRIVER SIDE POWER SLIDING DOOR ALSO; HOWEVER, THE DOOR COULD NOT BE OPENED AT ALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
DRIVER IS NOT REQUIRED TO FASTEN SEAT BELT DUE TO A PROBLEM WIRING OR FAILURE OF THE SEAT BELT LATCH. WORRIED THAT THE AIRBAG WILL NOT DEPLOY IN A CRASH
MY WIFE WAS DRIVING THE MINIVAN WITH BOTH KIDS IN THE CAR AFTER GROCERY SHOPPING AND PICKING THEM UP FROM THE PRESCHOOL. WHILE SHE WAS DRIVING INTO THE GARAGE SHE SMELLED AND SAW OIL FUME COMING OUT OF THE HOOD. SHE THOUGHT THE CAR WAS GOING TO CATCH FIRE AND GRABBED THE KIDS AND GOT OUT OF THE VAN AS QUICKLY AS SHE CAN. I GOT HER CALL AND RUSHED HOME FROM WORK. IT TURNED OUT THERE WAS A SUDDEN FAILURE OF A OIL COOLING PIPE ON THE ENGINE. ALL OF THE ENGINE OIL HAD ALMOST LEAKED OUT (THERE WAS MAYBE ABOUT QUARTER OF INCH SHOWING ON THE DIP STICK). AFTER WE TOWED THE CAR TO THE DEALER, WE FOUND OUT THE OIL HAD LEAKED FROM AN ENGINE COOLER PIPE WHICH WAS POORLY DESIGNED AND OVER TIME IT COULD DEVELOP A SLOW SEEP LEAK OR IN OUR CASE FAILED IN A SUDDEN BURST AND CAUSED THE OIL TO LEAK OUT LIKE A RUNNING FAUCET. WE WERE EXTREMELY FORTUNATE BECAUSE IT OCCURRED JUST WHILE SHE WAS DRIVING THE VAN IN OUR SUBDIVISION. TOYOTA HAD AN EXTENDED WARRANTY FOR THIS ISSUE LAST SUMMER BUT DIDN'T HAVE A RECALL FOR THIS. IF IT HAPPENED WHILE WE WERE DRIVING ON HIGHWAY AND WE DIDN'T PAY ATTENTION TO THE ENGINE LIGHT, THE ENGINE MAY BURN OR WORSE IT COULD SEIZE AND CAUSE ACCIDENT. AFTER A LITTLE RESEARCH ON THE WEB, I FOUND OUT THERE ARE A LOT OF PEOPLE HAD THIS SAME ISSUE. TOYOTA ACTUALLY HAD A RECALL OTHER MODELS OF CARS FOR THE SAME ISSUE SEVERAL YEARS AGO. I WONDER WHY THEY DIDN'T RECALL THE 2008 SIENNA AND THEY SHOULD HAVE. I WANT TO REPORT THIS AND HOPEFULLY FORCE TOYOTA TO START RECALL ON THIS ISSUE FOR ALL IMPACTED MODELS SO OTHERS WON'T HAVE TO EXPERIENCE THIS AND AVOID POTENTIAL ACCIDENTS. THANKS. *TR
I WAS GETTING THINGS OUT OF BACK WITH POWER LIFT GATE UP. WHILE LEANING IN VEHICLE THE POWER LIFT GATE CAME DOWN WITHOUT WARNING AND CAUGHT ME. IT DID NOT CONTINUE TO CRUSH ME BUT IT DID NOT REVERSE SO I HAD TO USE A PRETTY GOOD FORCE TO PUSH IT UP (MY WIFE PROBABLY WOULD NOT HAVE BEEN ABLE TO DO IT). IT DID IT A SECOND TIME A WEEK OR SO LATER. WHEN I TOOK IT TO TOYOTA THEY SAID THE STRUTS WERE BAD AND REPLACED THEM. WHEN I ASKED WHY THERE WAS NO WARNING THEY JUST SHRUGGED THEIR SHOULDERS AND SAID DO NOT KNOW AND INSINUATED THEY WOULD NOT KNOW WHAT TO DO SO IT WOULD NOT HAPPEN AGAIN WITHOUT WARNING. HOW WAS I TO KNOW THE STRUTS WERE BAD SINCE IT IS A POWER LIFT GATE HAD BEEN WORKING JUST FINE? IT SEEMS TO ME IF THIS IS NOT SOMETHING TOYOTA CAN FIX SO IT CANNOT COME DOWN WITHOUT WARNING THEY AT LEAST NEED TO INSTALL WARNING LABELS IN AN OBVIOUS PLACE THAT THE LIFT GATE CAN CLOSE WITHOUT WARNING. I REALLY THINK MY WIFE WOULD NOT BEEN ABLE TO PUSH IT UP AS I DID. SHE WOULD HAVE NEEDED ASSISTANCE. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STRAPPED THE SPARE TIRE TO THE LUGGAGE COMPARTMENT OF THE VEHICLE AS A TEMPORARY REMEDY BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN
POWER SLIDING DOOR CABLE GOT RUSTED AND SNAPPED. JAMMED THE DOOR. TOYOTA COVERS THE DOOR LATCH BUT NOT THE CABLE. *TR
TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE REAR HATCH SUDDENLY CLOSES AT A FAST SPEED WHEN IT IS COLD. THIS WILL HAPPEN REPEATEDLY, WE HAVE HAD CLOSE CALLS WITH THIS NOW SINCE NOVEMBER. TOYOTA SHOWS NO RECALLS FOR THIS. *TR
BOTH POWER SLIDE DOORS DO NOT WORK BY PRESSING THE BUTTONS ON THE CENTRAL CONSOLE NOR ON THE SIDE OF DOORS. IT FIRST HAPPENED ON THE LEFT DOOR AND THEN HAPPENED ON THE RIGHT DOOR RECENTLY. THE SLIDE DOORS DO WORK BY PULLING THE HANDLES FROM THE OUTSIDE. THE FAILURE POST A SERIOUS SAFETY CONCERN THAT IF THE VEHICLE INVOLVED IN AN ACCIDENT, THE PASSENGERS IN THE 2ND AND 3RD ROWS WILL NOT BE ABLE TO LEAVE THE VEHICLE QUICKLY WITHOUT THE IMMEDIATELY HELP FROM THE OUTSIDE, ESPECIALLY FOR THE MINORS AND DISABLES. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE SUSPENSION COIL SPRING FRACTURED IN HALF. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SUSPENSION COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 4/6/15*CN UPDATED 2/2/2016 *JS
I WAS IN AN ACCIDENT WHERE A MAJORITY OF MY FRONT END WAS COMPLETELY DAMAGED. IN FACT, THE BUMPER WAS COMPLETELY TAKEN OFF WITH SIGNIFICANT OTHER DAMAGE WHICH I HAVE PICTURES OFF. NEITHER AIRBAG DEPLOYED. FORTUNATELY I WAS OK AND DID NOT SUSTAIN ANY INJURIES. I AM JUST SURPRISED BY THE SIZE OF THE IMPACT THAT THE AIRBAGS DID NOT DEPLOY. *JS
THIS IS REGARDS TO MY 2008 TOYOTA SIENNA LE FWD 8 PASSENGER MINIVAN. ON 12/21/2014 MY VAN DROPPED DEAD IN THE MIDDLE OF BUSY GUNBARRELL RD IN CHATTANOOGA TN. FOLLOWING UP WITH THE DIAGONOSTICS ON THE VEHICLE IT WAS DETECTED THAT THE FUEL PUMP HAD FAILED. SINCE I BOUGHT THIS VEHICLE AS CERTIFIED USED FROM TOYOTA IN 03/2010 I WAS CONFIDENT THAT THIS PART IS COVERED BUT TO MY FRUSTRATION - TOYOTA SAID THE FUEL PUMP IS CLASSIFIED AS AN ELECTRICAL SYSTEM AND UNFORTUNATELY OTHER THAN THEIR HYBRID MODELS IT IS NOT COVERED BY ANY TYPE WARRANTY. UPON RESEARCHING MULTIPLE WEBSITES, CHAT FORUMS, AND AMONG REGISTERED TOYOTA OWNERS IT CAME TO MY UNDERSTANDING/CONCLUSION THAT THE TOYOTA SIENNA MODELS FROM 2007 TO 2010 HAD NUMEROUS FUEL PUMP, PULLEYS, AND BRAKE DRUM ISSUES. THE VEHICLES AFFECTED HAD TOTAL MILES RANGING FROM 20K TO 130K. NEW VEHICLES WITH FAILING FUEL PUMPS AND NOT COVERED UNDER WARRANTY - SHOCKING. IT IS MY UNDERSTANDING THAT WITHOUT A FUEL PUMP NO VEHICLES CAN RUN AND IT IS VERY UNFORTUNATE TO SEE THAT AUTOMAKERS CLASSIFY IT AS AN ELECTRICAL ITEM AND THE NHTSA SADLE AGREES WITH IT. THIS REPAIR COSTED ME OVER $600 FOR PARTS AND LABOR. IF I WERE TO USE THE TOYOTA DEALERSHIP FOR PARTS AND SERVICE IT WOULD HAVE COSTED ME OVER $900 ( VIA 3 ESTIMATES FROM DEALERSHIPS) THROUGH THIS LETTER I AM KINDLY REQUESTING AN INVESTIGATION TO THE FUEL PUMP ISSUES FOR TOYOTA SIENNA FROM MODEL YEAR 2007 ONWARDS SO A PROPER WARRANTY COVERAGE, WARNINGS CAN BE PROVIDED TO REGISTERED OWNERS. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH DOOR SENSOR MALFUNCTIONED AND FAILED TO RECOGNIZE WHEN SOMEONE WAS WITHIN THE ENTRY OF THE HATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
THE VEHICLE CAME TO A STOP AT A STOP LIGHT AND THE ODOUR OF SOMETHING BURNING ENTERED THE CABIN. NO LIGHTS ON THE DASH APPEARED AND DROVE TO THE NEXT PARKING LOT TO FIND A TRAIL OF OIL BEHIND THE VEHICLE AND A POOL OF OIL UNDER THE ENGINE. I HAD THE VEHICLE TOWED DIRECTLY TO THE DEALER TO FIND OUT A 'PIN HOLE' WAS FOUND IN THE OIL COOLER HOSE. THIS IS NOT THE SAME HOSE AS THE VVTI THAT HAS BEEN RECALLED ALREADY. THE DEALER INFORMED ME IT'S LIKE THE TWO OTHER RUBBER HOSES CARRYING OIL ON THE ENGINE BUT HAS NOT BEEN RECALLED. THE COST TO HAVE IT REPLACED WITH A STEEL LINE IS $429 CDN. THIS VAN WAS PURCHASED NEW IN 2009 AND BROUGHT INTO MANITOBA, CANADA FROM THE US. *TR
THE POWER LIFTGATE WONT STAY OPEN AND CLOSES ON PEOPLE, REPEATEDLY. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS CABLE FRACTURED CAUSING THE AUTOMATIC OPENING AND CLOSING OF THE DOOR TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
THE DASHBOARD IS STICKY AND PRODUCES A GLARE. IT GETS STICKIER WHEN IT'S HOT. THE SUN SEEMS TO BE MELTING IT. IT CAUSES A GLARE WHILE YOU'RE DRIVING THAT IS DANGEROUS. I HAVE RESEARCHED THIS AND IT IS HAPPENING TO OTHER TOYOTA DASHBOARDS PRE 2009, ESPECIALLY IN THE STATE OF FLORIDA, WHICH IS WHERE WE LIVE. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT. THANK YOU. *TR
TOYOTA KNOWN DEFECTIVE TIMING CHAIN GASKET. LEAKING OIL. *TR
CAR PAUSES AT SLOW SPEEDS. CAR JERKS FIRST, THEN CHECK ENGINE LIGHT COMES ON, TRAC OFF LIGHT COMES ON. VSV LIGHT COMES ON. CODE DIAGNOSED AS DTC PO717. TOYOTA DEALER DOES NOT KNOW HOW TO FIX IT. SUGGESTS TRIAL AND ERROR. VEHICLE HESITATING IS DANGEROUS. *TR
PASSENGER SIDE POWER SLIDE DOOR DOES NOT WORK BY PRESSING THE BUTTON ON THE CENTRAL CONSOLE, ON THE SIDE OF DOOR OR THE KEY FOB. THE SLIDE DOORS DO WORK BY PULLING THE HANDLES FROM THE OUTSIDES. I WAS TOLD THIS WAS THE OVERRIDE PROCEDURE. THIS IS A BIG CONCERN WITH THIS BEING A FAMILY VEHICLE. *TR
PULLED INTO PARKING LOT AT ABOUT 15 MPH. WITH MY FOOT ON THE BRAKE, I SLOWED DOWN TO ABOUT 5 TO 10 MPH TO PULL INTO THE PARKING SPOT. ALL OF A SUDDEN, THE VEHICLE ACCELERATED AS IF SOMEONE HAD PUSHED THE ACCELERATOR ALL THE WAY TO THE FLOOR. MY VEHICLE WENT UP OVER THE SIDEWALK AND INTO THE SIDE OF A BUILDING CAUSING EXTENSIVE DAMAGE TO THE BUILDING. MY CAR WAS NOT DAMAGED TOO BADLY ONLY ABOUT $1,300 AS ESTIMATED BY THE APPRAISER. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I PRESSED THE BUTTON TO OPEN THE AUTOMATIC REAR PASSENGER SLIDING DOOR TO PUT IN A SHOPPING BAG AFTER LEAVING A STORE. THE DOOR OPEN, THEN WHEN I PRESSED TO CLOSE THE DOOR, IT STARTED TO CLOSE BUMPED AND CLANKED AND REOPENED AND WOULD NOT CLOSE. I HAD TO DRIVE THE 16 MILES HOME WITH THE DOOR OPEN. I TOOK IT TO CHATHAM PARKWAY TOYOTA IN SAVANNAH, GA WHO INSPECTED IT AND HAD ME RETRIEVE IT TO TAKE TO A COLLISION CENTER FOR REPAIR. THEY WOULDN'T TOUCH IT AND TOLD ME TO TAKE IT BACK TO THE DEALER. I TOOK IT TO SAVANNAH TOYOTA WHO REPAIRED IT AT A COST OF OVER $1400 TO REPLACE THE REAR SLIDER ASSEMBLY AND CABLE ASSEMBLY. THEY ALSO ADVISED ME THAT THE REAR MAIN SEAL AND SUB OIL PAN GASKET NEEDED TO BE REPLACED, I CHECKED ONLINE TO SEE IF THIS WAS A RECALL FOR ANY REASON AFTER HEARING OF THAT OTHER'S HAD EXPERIENCED THIS PROBLEM. THIS IS A DOCUMENTED PROBLEM WITH TOYOTA WITH A WARRANTY OR RECALL FOR MODEL YEARS UP TO 2007. I CALLED TOYOTA ON OCTOBER 17TH TO ASK ABOUT A REIMBURSEMENT SINCE THE PROBLEM IS STILL AN EXISTING ONE WITH MY 2008. OBVIOUSLY THE PROBLEM HAS NOT BEEN CORRECTED OR MY VAN WAS BUILT USING PRIOR YEARS PARTS. THEY TOLD ME MY VAN WAS NOT PART OF THE WARRANTY EVEN THOUGH IT IS THE EXACT SAME PROBLEM AS PREVIOUS YEARS. THEY OFFERED ME $1000 THAT CAN BE USED ON ANOTHER REPAIR WHICH I WILL NEED TO PAY OUT OF POCKET THEN ASK FOR REIMBURSEMENT. I DO NEED THAT TO HELP PAY THE $2400 REPAIR FOR THE REAL MAIN SEAL REPAIR. THE MALFUNCTIONING REAR SLIDING DOOR IS A SAFETY CONCERN ESPECIALLY IF THERE ARE CHILDREN IN THE REAR SEATS. TOYOTA NEEDS TO EXTEND THIS WARRANTY BECAUSE THEY HAVE NOT FIXED THIS PROBLEM. I HAVE GRANDCHILDREN, AND A CHILD COULD UNHOOK THEIR SEAT BELT WITH THE DOOR OPEN AND FALL OUT IN TRAFFIC. I WAS ALSO EXPOSED TO A POSSIBLE CARJACKING WITH NO PROTECTION. TOYOTA NEED TO TAKE OWNERSHIP OF THIS FOR THE SAFETY OF THEIR LOYAL CUSTOMERS. *TR
MY DASHBOARD IS MELTING AND IT GIVES A VERY BAD GLARE OF BRAKE LIGHTS, TRAFFIC LIGHTS AND THE SUN. IT ALSO HAS A VERY BAD GLARE WHEN RAINING AND REFLECTS TAIL LIGHTS AT NIGHT. IT IS EXTREMELY DIFFICULT TO SEE. WHEN I REPORTED THIS TO TOYOTA THEY SAID IT WOULD NOT BE COVERED BY MY WARRANTY. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHITE SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE, BUT NO WARNING INDICATORS ILLUMINATED. AFTER DRIVING THE VEHICLE HOME, THE CONTACT NOTICED THAT OIL SPILLED ALL OVER THE DRIVEWAY, HOOD OF THE VEHICLE, AND THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE OIL COOLER SUPPLY LINE BURST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
THE PASSENGER SIDE AUTOMATIC DOOR CABLE SNAPPED. THE CAR IS ONLY 6 YEARS OLD. I DID SOME RESEARCH ON THE INTERNET AND THERE ARE WIDESPREAD REPORTS OF THIS BEING A COMMON DESIGN FLAW WITH TOYOTA SIENNA AUTOMATIC DOORS. I CALLED THE DEALERSHIP AND THEY INDICATED IT WAS $1600 TO REPAIR THE CABLE. THAT IS OUTRAGEOUS! I WROTE TO TOYOTA THROUGH THEIR CUSTOMER SUPPORT SITE INQUIRING ABOUT AN EXTENDED WARRANTY I READ ABOUT REGARDING THIS ISSUE, HOWEVER THEY OPTED TO IGNORE ME AND NOT RESPOND. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DASH BOARD CRACKED OVER GLOVE BOX, THEN ANOTHER CRACK APPEARED ON THE LEFT SIDE NEAR THE SIDE WINDOW DEFROST VENT. WONDER IF IT WOULD AFFECT AIR BAG DEPLOYMENT? *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED AND PARTIALLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE REMAINING PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 06-08-15 *BF THE CONSUMER STATED THERE WAS EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. SPARE TIRE AND CABLE WERE REMOVED FROM THE VEHICLE. THE SPARE TIRE WAS PLACED IN THE OPEN CARGO AREA NEAR THE REAR OF THE VEHICLE CAUSING BOTH A SAFETY ISSUE AND INCONVENIENCE IN THE USE OF THE CARGO AREA AND REAR SEATS. UPDATED 11/23/15 *JS
WHILE PARKED IN MY DRIVEWAY AND SEATED IN THE DRIVERS' SEAT, I ACTIVATED THE REAR LIFT-GATE VIA THE CENTER ROOF CONSOLE BUTTON. I EXITED THE DRIVERS' SIDE DOOR AND PROCEEDED TOWARD THE REAR OF THE VEHICLE. AT THIS TIME THE LIFT-GATE WAS STILL RISING, AND TO ALL OBSERVANCE, ACTING NORMALLY. AS I GOT TO THE REAR OF THE VEHICLE THE DOOR WAS ALMOST AT ITS APEX. WHILE STANDING OUTSIDE THE VEHICLE, I BENT DOWN TO GET SOMETHING OUT OF THE REAR CARGO AREA. I HAVE DONE THIS HUNDREDS OF TIMES WITH NO CONCERN BECAUSE THE LIFT-GATE IS DESIGNED TO STAY OPEN ONCE IT REACHES THE TOP OF ITS OPENING CYCLE. AS I STOOD UP TO LEAVE THE AREA OF THE VEHICLE, THE LIFT-GATE CAME DOWN WITHOUT WARNING OR ACTIVATION ON MY PART AND HIT ME ON MY HEAD AND SHOULDER. I HAD NOT PULLED DOWN ON THE MANUALLY RETRACTION HANDLE ON THE INSIDE OF THE LIFT-GATE AND NO ONE HAD ACTIVATED THE BUTTON INSIDE THE VEHICLE AT THE CONSOLE. AFTER TENDING TO MY BLEEDING HEAD AND SORE SHOULDER, I RETURNED TO THE VEHICLE TO TRY AND DUPLICATE THE EVENT. I AM ABLE TO DUPLICATE THE EVENT EACH TIME THE LIFT-GATE IS ACTIVATED. IT DOES NOT MATTER WHETHER THE LIFT-GATE IS ACTIVATED BY THE REMOTE CONTROL FOB, THE CONSOLE, OR THE MANUAL LEVER ON THE DOOR. ANY TIME THE DOOR IS OPENED, IT REACHES ITS APEX AND AUTOMATICALLY AND IMMEDIATELY RETRACTS DOWN TO THE CLOSED POSITION. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY TOLD ME THAT SINCE MY WARRANTY HAS ENDED, I WOULD NEED TO PAY A "DIAGNOSTIC FEE" OF $118/HOUR. I THOUGHT THIS WAS UNFAIR SO I CONTACTED THE MANUFACTURER'S CUSTOMER RELATIONS DEPARTMENT. I WAS ALSO TOLD THAT SINCE THERE WERE NOT RECALLS ON THIS PART OF THIS VEHICLE, THEY "COULD NOT HELP WITH THE REPAIRS." AFTER ENCOUNTERING MY SECOND DEAD-END FOR ASSISTANCE, I DID A SIMPLE GOOGLE SEARCH TO SEE IF ANYONE ELSE HAS HAD THIS PROBLEM. HUNDREDS HAVE, WHICH IS WHY I DECIDED TO CONTACT NHTSA. UPDATED 08/21/14*LJ UPDATED 5/22/2015 *JS