2008 Toyota Sienna Complaint Log

TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE VEHICLES PASSENGER SIDE SLIDING DOOR ALSO OPENED INDEPENDENTLY WHEN PARKED AND FAILED TO CLOSE. IN ADDITION, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 2/4/16 *CN.....UPDATED 02/10/16 *BF *CN

SPEEDOMETER ON MY 2008 TOYOTA SIENNA APPEARS TO BE SHOWING A FASTER RATE OF SPEED FROM 3 DIFFERENT SPEED RADARS IN THE CITY AND COUNTY OF HONOLULU. THERE IS A 2-3 SECOND DELAY, WITH THE MOVEMENT OF THE SPEEDOMETER NEEDLE. IT IS CLEAR, THAT ALL 3 RADARS SHOW A CONSISTENT PATTERN OF A 5 MILE VARIANCE. THE TOYOTA DEALERSHIP I PURCHASED THE VEHICLE FROM DID NOT MAKE APPROPRIATE VEHICLE CHECKS TO RECTIFY THE PROBLEM. THEY HAVE REFERRED ME TO A LOCAL AUTO REPAIR WITH A DYNOMETER WHICH IS DEMANDING A $95.00 FEE TO CHECK THE SPEEDOMETER. A MR. KITAJIMA THE LOCAL REPRESENTATIVE FOR TOYOTA HAS IS REFUSING TO PAY FOR THE DYNOMETER CHECK AND IS INDICATING THAT THE RADAR READINGS ARE INACCURATE. ALL THREE RADARS COULD NOT BE DEFECTIVE AND COUPLED WITH THE FACT THAT I'VE ALSO CHECKED THE SPEED WITH ANOTHER VEHICLE USING A CELL PHONE TO MONITOR THE SPEED WITH THE OTHER DRIVER. ALL OF THESE CHECKS, CLEARLY PROVE THAT THE SPEEDOMETER IS INACCURATE. AGAIN, THEY ALL SHOW A 5 MILE VARIANCE OF SPEED BETWEEN MY NEW TOYOTA SIENNA (2008) AND ALL RADARS AND OTHER VEHICLE CHECKS. *TR

2008 TOYOTA SIENNA 3.5 V6 HAS HAD PISTON SLAP SINCE NEW. TOYOTA KNOWS THAT THERE IS A FLAW IN ALL OF THESE ENGINES BUT BECAUSE THERE HAVE BEEN NO FAILURES AND FEW COMPLAINTS , THEY ARE CHOOSING TO DO NOTHING ABOUT IT. I LIKE ENGINES AND I KNOW THAT WHERE THERE IS NOISE THERE IS EXCESSIVE WEAR AND POTENTIAL FUTURE FAILURE. *TR

I HAVE 2008 TOYOTA SIENNA LIMITED AWD. I HAVE ABOUT 16500 MILES. MY PROBLEM STARTED WHEN THE CAR HAD ABOUT 1000 MILES. ON PARKING WHEN I TURN THE WHEEL TO THE RIGHT, SHORTLY AFTER I STARTED TURNING THE WHEEL I COULD HEAR AND FEEL (ON THE WHEEL) A CONSTANT CLICKING NOISE. THIS NOISE SHOWS UP ONLY WHEN YOU TURN TO THE RIGHT. IT DOES NOT SHOW WHEN YOU TURN TO THE LEFT. I BROUGHT THE CAR TO TOYOTA OF ALEXANDRIA, VA. THE CAR SPEND DAYS THERE AND THEY SAID THAT THEY DON'T HAVE CLUE WHAT IS THE PROBLEM! THEY OPENED A CASE WITH TOYOTA AND I HAD A MEETING WITH A TOYOTA FIELD SPECIALIST. I HAD MULTIPLE QUESTIONS - WHY THE PROBLEM DETERIORATED, WHY IT SHOWS UP ONLY WHEN YOU TURN TO THE RIGHT AND NOT TO THE LEFT, ETC. MY QUESTIONS WERE UNANSWERED. THIS PERSON WAS NOT TRYING TO FIX MY PROBLEM. HE REPEATED WORD BY WORD DEALERSHIP FOREMAN'S WORDS. I THOUGHT THEY HAD A PREDEFINED SCRIPT. I BROUGHT IT TO OURISMAN CHANTILLY TOYOTA, VA. THEY REPLACED CV HALF SHAFT ASSEMBLY. THAT DIDN'T FIX THE PROBLEM. THEY REPLACED SOP-SHAFT AND THAT DIDN'T FIX THE PROBLEM. I PICKED UP MY CAR AND I'VE BEEN TOLD THAT THE PROBLEM IS AIRBAG CLOCK SPRING. I WAS TOLD REPLACING THE CLOCK SPRING WOULD NOT FIX THE PROBLEM BECAUSE ALL OF THEM WILL HAVE THE SAME PROBLEM. I'VE BEEN TOLD THAT IT'S A COMMON ISSUE ON ALL TOYOTA SIENNA AWD VANS. AGAIN IN THE PARKING START TURNING TO THE RIGHT, BEFORE THE WHEEL LOCKS I CAN FEEL AND HEAR CLICKING NOISE. I BROUGHT IT TO FITZGERLAD TOYOTA, GAITHERSBURG, MD. REPLACED THE LOWER STEERING SHAFT AND PUT A SPECIAL GREASE. THE NOISE WENT AWAY FOR ABOUT 1500 MILES, BUT SLOWLY STARTED COMING BACK. IT IS GETTING FRUSTRATING AND IS GETTING LOUDER AS I PUT MORE MILES. AS PER THE DEALER, THE KEY IS A SPECIAL GREASE AND IT IS A SPECIAL ORDER. I WAS ON THE BACK ORDER LIST AND WAS #78 FOR THE REGION. IT SEEMS THAT THERE IS A LOT OF DEMAND FOR THIS AND TOYOTA KNOWS THAT. MY CONCERN IS THAT NOBODY KNOWS WHAT THE PROBLEM IS AND IF THAT PROBLEM PRESENTS A SAFETY ISSUE. THANKS A LOT! *TR

MY WIFE WAS MAKING A LOW SPEED RIGHT TURN FROM LEELAND ROAD (RT LANE) ONTO DEACON RD (LEFT LANE) IN STAFFORD COUNTY VIRGINIA WHEN SHE SIMULTANEOUSLY HEARD AN "EXPLOSION" AND FELT A JOLT COMING FROM THE DRIVER'S SIDE FRONT WHEEL. THERE IS NO CURB OR OTHER OBSTRUCTIONS IN THE INTERSECTION BUT AFTER THE "EXPLOSION" SHE WAS STARTLED AND LOST CONTROL SLIGHTLY GRAZING THE CURB ON DEACON ROAD BEFORE REGAINING CONTROL. SHE MANAGED TO PULL OFF INTO A SAFE AREA; MY TWO CHILDREN (AGES 9 & 7) WERE ALSO IN THE VEHICLE. UPON VISUAL INSPECTION OF THE TIRE, IT APPEARS THAT A SIDE WALL FAILURE OCCURRED. THE VEHICLE MY WIFE WAS DRIVING IS A NEW 2008 TOYOTA SIENNA THAT HAS MICHELIN ENERGY LX4 TIRES ON IT, APPROXIMATE MILES ON THE VEHICLE/TIRES WAS APPROXIMATELY 10,200. MY WIFE CONTACTED MICHELIN THAT EVENING AND REPORTED THE INCIDENT; SHE WAS INSTRUCTED TO TAKE THE TIRE TO NTB WHO IS AN AUTHORIZED DEALER. NTB REFUSED TO HONOR THE WARRANTY CITING THE TIRE WAS "ROAD DAMAGE" AFTER A NAKED EYE VISUAL INSPECTION. THE NTB STORE WE WENT TO DID NOT HAVE THE TIRE IN STOCK AND REFERRED US TO THEIR OTHER STORE. UPON ARRIVAL, IT WAS OBVIOUS THE "ROAD DAMAGE" ASSESSMENT WAS PHONED AHEAD AND THE "MECHANIC" ALSO WOULD NOT HONOR THE MICHELIN WARRANTY AND ACCUSED MY WIFE OF LYING AND HITTING A CURB. I ENDED UP HAVING TO PAY $198.73 OUT OF MY OWN POCKET JUST TO GET A NEW TIRE PUT ON FOR MY WIFE. I HAVE THE TIRE IN QUESTION IN MY CUSTODY, I WOULD NOT LET THE TIRE STORE KEEP IT; I ALSO HAVE PHOTOS. *TR

2008 TOYOTA SIENNA--MOMENTARY MILD INADVERTENT ACCELERATION UPON APPLICATION OF BRAKE, MOSTLY NOTICED AT LOWER SPEEDS (30-40 MPH). THEN BRAKE TAKES HOLD. FOR THE 1-2 SECONDS OF ACCELERATION, IT FEELS SMOOTHER AS IF CAR IS IN HIGHER GEAR FOR THAT MOMENT. I BOUGHT THE CAR NEW, TOYOTA SAYS THIS IS A NORMAL EFFECT OF HOW THE TRANSMISSION WORKS. NO ACCIDENTS; JUST REPORTING WHAT FEELS LIKE SOMETHING'S NOT RIGHT. ONGOING. *TR

THIS IS A FOLLOW UP TO MY 2/4/2010 REPORT (ODI #10305864) ABOUT MY 2008 TOYOTA SIENNA. EVER SINCE I BOUGHT IT NEW IN FALL 2008, THERE IS NOTICEABLE MOMENTARY UNINTENDED ACCELERATION BRIEFLY WHENEVER I PRESS THE BRAKE PEDAL AT SPEEDS OF ABOUT 30-40 MPH. THEN THE BRAKE TAKES HOLD. I HAD NOT GIVEN MY VIN #. THIS TIME I WILL DO THAT. (THIS IS AN ONGOING PROBLEM THAT TOYOTA SERVICE SAYS IS NORMAL, DUE TO THE NATURE OF SIENNA'S TRANSMISSION) *TW *TR

PISTON SLAP ON TOYOTA 3.5 L V6 SINCE NEW. VERY LOUD WHEN COLD IN COOLER TEMPERATURES..CA ARBITRATOR AGREES WITH TOYOTA THAT THIS IS NORMAL FOR THIS ENGINE. I CANNOT SELL THIS CAR WITH THIS NOISE BUT TOYOTA DOESN'T CARE. TOYOTA HAS HAD A FEW COMPLAINTS BUT NO FAILURES YET. PISTON SLAP WEARS THE PISTON PREMATURELY AND COULD IN MY OPINION LEAD TO FAILURE. THIS IS MY 2ND COMPLAINT TO YOU PEOPLE FOR THE SAME ISSUE. *TR

TO CHANGE A TIRE THE FLOOR JACK WAS PLACED IN FRONT OF THE LEFT REAR TIRE A LITTLE TOO FAR TOWARD THE CENTER (FROM LEFT TO RIGHT) OF THE VEHICLE. THE PLACEMENT APPEARED TO BE AGAINST STEEL BUT IN REALITY THE MATERIAL WAS BLACK PLASTIC. WHEN THE VEHICLE WAS LIFTED THE PLASTIC GAVE WAY AND DAMAGED THE FILLER PIPE TO THE FUEL TANK CAUSING FUEL TO BE DUMPED TO THE STATION DRIVE DURING THE REFUELING PROCESS. IT WOULD APPEAR THAT THE PLASTIC IS THERE TO PROTECT THE FUEL FILLER PIPE. THIS WOULD OCCUR EACH TIME REFUELING TAKES PLACE. THE CONSEQUENCES COULD BE GRAVE! A CONSIDERABLE AMOUNT OF FUEL WAS SPILLED BECAUSE THE SLOPE OF THE DRIVE WAS AWAY FROM THE OPERATORS VIEW. REPLACEMENT OF PARTS WILL CORRECT THE PROBLEM. I HAVE REQUESTED THE OLD PARTS BE RETURNED TO ME.

OUR 2004 SIENNA XLE ELECTRIC SLIDING PASSENGER DOOR STOPPED WORKING 1 1/2 YEARS AGO. WE CAN MANUALLY OPEN/CLOSE IT, BUT IT IS VERY DIFFICULT BECAUSE THE MOTOR IS STILL CONNECTED AND RESISTS US MOVING IT. THE MOTOR MAY COMPLETE THE CLOSING PROCESS...YOU CAN HEAR IT WORKING. IF NOT SECURELY LATCHED SHUT IT WILL FLY OPEN AND CLOSE EVEN THOUGH IT IS SO DIFFICULT TO MANUALLY MOVE IT. WE HAVE HAD IT STUCK OPEN ONCE DURING THE PAST YEAR AND A HALF. WHEN I BROUGHT IT UP TO THE DEALERSHIP THEY SAID THAT THEY HAD NEVER HAD ANYONE WITH AN ELECTRIC DOOR PROBLEM. I WENT HOME AND FOUND HUNDREDS OF COMPLAINTS. UNFORTUNATELY, WITH YOUNGER KIDS IT IS A PROBLEM DROPPING THEM/PICKING UP FROM SCHOOL BECAUSE THAT IS THE SIDE WE MUST USE TO FOLLOW SCHOOL PROCEDURE FOR SAFETY REASONS. THE DEALERSHIP SAID IT WOULD COST $1500 TO FIX THE DOOR BECAUSE THE ENTIRE MOTOR WOULD NEED TO BE REPLACED SINCE THE CABLE IS NOT A SEPARATE PIECE. WE ARE VERY FRUSTRATED. SINCE THEN I HAVE BEEN TAKING THE VAN SOMEWHERE ELSE FOR OIL CHANGES, TIRES.... THEY SAID THEY SEE PEOPLE WITH THESE VANS HAVING ELECTRIC DOOR PROBLEMS QUITE OFTEN ON THE TOYOTA. BEFORE THE VAN I HAD A CAMRY AND HAD NO PROBLEMS. NOW I HAVE HAD NUMEROUS RECALLS...ONE THAT I PERSONALLY HAD A PROBLEM WITH. I CONSIDER THIS ISSUE MORE OF A SAFETY ISSUE THAN MOST OTHER RECALLS WE'VE HAD. WITH CUSTOMER SERVICE LIKE I HAVE EXPERIENCED AND ALL THE PROBLEMS I WON'T BE GETTING ANOTHER TOYOTA. WHY ISN'T TOYOTA ADDRESSING THESE ISSUES WHEN THERE ARE SOOOO MANY? *TR

TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHILE DRIVING 55 MPH, THE CONTACT FOUND THE SECOND ROW SEAT BELT WRAPPED AROUND HER CHILD'S STOMACH. THE CHILD COULD NOT BE FREED FROM THE SEAT BELT, AND IT CONTINUED TO TIGHTEN AROUND HER STOMACH. THE SEAT BELT HAD TO BE PHYSICALLY CUT IN ORDER TO REMOVE THE CHILD. THE CHILD WAS FRIGHTENED, BUT UNINJURED. THE FAILURE MILEAGE WAS 8,108. UPDATED 07/15/08. *LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE REPAIRS MADE. UPDATED 07/15/08

I OWN A 2008 SIENNA. THERE IS AN ACCELERATION PROBLEM THAT I CAN REPLICATE. IT OCCURS WHEN STOPPING AT THE BOTTOM OF AN INCLINE. ALTHOUGH SIENNA IS NOT ON THE RECALL LIST, IT SHOULD BE. IT OCCURS OFTEN, THE MAJORITY OF TIMES WHEN GOING DOWN A HILL. MY CONCERN IS THAT IT WILL OCCUR UNEXPECTEDLY. NO RESPONSE FROM TOYOTA ON THIS COMPLAINT. *TR

THE SLIDING DOOR OPENED WHEN THE CAR WAS MOVING,THEN FAILED TO BE ABLE TO CLOSE BY POWER OR MANUALLY. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHILE DRIVING 35 MPF WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE BEGAN TO REDUCE SPEED WHEN THE SENOR RECOGNIZED ANOTHER VEHICLE APPROACHING. THE CONTACT STATED THAT WHENEVER A VEHICLE IN FRONT OF HIM CHANGED LANES, THE VEHICLE ACCELERATED TO THE SET SPEED. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK INVOLVED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WOULD LIKE FOR THE MANUFACTURER TO HAVE THE LASER SENSOR REMOVED. THE FAILURE MILEAGE WAS 1,000. UPDATED 03/17/10. *LJ

TL-*THE CONTACT OWNS 2008 TOYOTA SIENNA. AS THE CONTACT WAS PULLING INTO THEIR DRIVEWAY AT 10 MPH WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS PLACED IN PARK AND THE ENGINE CONTINUED RACING. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE BRAKES OR ACCELERATOR AFTER TEST DRIVING THE VEHICLE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 12,573.

ON APRIL 1, 2008, AT ABOUT 9:30 P.M., MY TWO SONS, 19 AND 16, AND MY YOUNGEST SON'S FRIEND DROVE SOUTH ON INTERSTATE 35 OUT OF DOWNTOWN MINNEAPOLIS UPON CONCLUSION OF A TWINS GAME. ABOUT THREE BLOCKS NORTH OF CROSSTOWN HIGHWAY 62, GOING 60 MPH I PASSED A CAR BY PUTTING THE ACCELERATOR ON THE FLOOR. TRAFFIC IS SOMEWHAT HEAVY OF COURSE. THE CAR CONTINUED ACCELERATING DESPITE THE FACT THAT I TOOK MY FOOT OFF OF THE ACCELERATOR. I CALMLY TOLD MY 19 YEAR OLD SON SITTING NEXT TO ME THAT THE ACCELERATOR WAS STUCK. HE SHIFTED THE CAR INTO NEUTRAL, AND THEN INTO PARK AND REVERSE WHEN THE SHIFT INTO NEUTRAL DIDN'T SEEM TO CORRECT THE PROBLEM. HE THEN SHIFTED THE CAR BACK INTO NEUTRAL, MY FOOT WAS ON THE BRAKE, AND I WAS ABLE TO SLOW THE CAR DOWN ON THE 80 DEGREE TURN ONTO THE CROSSTOWN 62 FROM I35. I SLOWED THE CAR DOWN TO ABOUT 45 MPH AND, LUCKILY, WAS ABLE TO GET TO THE SHOULDER. I TOOK THE CAR IN TO MY LOCAL MAINTENANCE SHOP THE NEXT DAY. THE OWNER OF THE SHOP SUGGESTED THAT I ASK THE DEALER I PURCHASED THE MINIVAN FROM, BLOOMINGTON TOYOTA, TO CHECK AT LEAST THE FOLLOWING THREE ITEMS: THROTTLE POSITION SENSOR, ENGINE CONTROL MODULE, AND IDLE CONTROL MOTOR. ON MAY 15, 2008, I BROUGHT THE MINIVAN INTO BLOOMINGTON TOYOTA AND TOLD THEM WHAT MY LOCAL SHOP OWNER SUGGESTED. AFTER TESTING THE VEHICLE, THE SERVICE MANAGER TOLD ME THAT THEY FOUND NOTHING WRONG WITH THE VEHICLE AND THAT IF THE ACCELERATOR HAD MALFUNCTIONED, THEIR COMPUTER TESTING DEVICES WOULD HAVE DETECTED IT AND HAD DETECTED NOTHING. *TR

WE HAVE AN '08 8 PASSENGER TOYOTA SIENNA LE. MY SON LIKES TO PLAY WITH THE LIGHTS... WE KEPT WARNING HIM IF THEY GOT LEFT ON THE BATTERY WOULD DIE. IT FINALLY HAPPENED. HAD TO GO IN THROUGH THE FRONT DOOR USING THE KEY - STUCK THE KEY IN THE IGNITION AND TURNED IT AND YUP, SURE ENOUGH - DEAD. TOTALLY DEAD. THERE IS NO WAY TO UNLOCK THE SLIDING DOORS. THERE IS NO WAY TO OPEN THE SLIDING DOORS (FROM INSIDE OR OUT). THERE IS NO WAY TO OPEN THE TRUNK (WHICH CAN'T BE OPENED FROM THE INSIDE ANYWAY - ANOTHER CONCERN) I HAD GONE OUT TO THE VAN BECAUSE I NEEDED SOMETHING FROM THE TRUNK. I AM 8 MONTHS PREGNANT WITH TWINS - THERE WAS NO WAY I COULD CLIMB BACK. MY SON HAD TO. I COULDN'T EVEN GET INTO THE MIDDLE ROW B/C THERE IS A BABY BUCKET IN THE CENTER. IF YOU WERE IN A FRONT END COLLISION SUCH THAT THE BATTERY WAS DESTROYED - THE ONLY WAY OUT OF THE VAN WOULD BE OUT THE DRIVER'S OR PASSENGER'S SIDE DOORS. MAYBE THIS IS ONLY TRUE IF THE DOORS ARE LOCKED AT THE TIME OF THE ACCIDENT... BUT THE VAN LOCKS ITSELF ONCE IN DRIVE UNLESS YOU HAVE THIS FEATURE TURNED OFF AT THE DEALER. NO ONE CAN GET OUT THE BACK OR SIDES - NO ONE COULD GET IN TO HELP YOU. IF THE ADULTS IN THE FRONT WERE OK IT MIGHT BE VERY HARD O GET TO ANYONE IN THE BACK IF THERE IS A CAR SEAT IN THE MIDDLE OF THE MIDDLE ROW - AND THEN, GETTING BACK OUT WOULD BE HARD. I TOTALED A CAR IN COLLEGE - IT IS POSSIBLE FOR AN ACCIDENT TO WIPE OUT BATTERY POWER. THIS HAS ME PRETTY ALARMED. IT'S NOT SOMETHING YOU THINK OF WHEN YOU BUY A CAR. NO ONE THINKS "WILL I BE TRAPPED IF THE BATTERY GOES?" BUT IN THIS VAN, I THINK YOU WOULD BE, AND IT COULD BE VERY DANGEROUS. THERE SHOULD BE AN OVER RIDE WHERE IF BATTERY POWER IS LOST EVERYTHING AUTOMATICALLY UNLOCKS - AND THERE SHOULD BE A WAY TO OPEN THE TRUNK FROM THE INSIDE! I AM FREAKED OUT TO THINK OF GETTING IN AN ACCIDENT AND NO ONE BEING ABLE TO GET IN TO HELP OUT MY KID(S). THIS IS A HUGE SAFETY CONCERN! *TR

TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE VEHICLE DOES NOT COME EQUIPPED WITH AUTOMATIC SLIDING SIDE DOORS. THE DOORS MUST BE MANUALLY OPENED. ON MOST OCCASIONS WHEN THE SLIDING SIDE DOORS ARE OPENED, THEY MAKE A CLICKING SOUND. OFTENTIMES, THE DOORS FAIL TO REMAIN OPEN AND SLIDE SHUT. THE CONTACT IS CONCERNED THAT THE DOORS MAY CLOSE WHILE OCCUPANTS ARE ENTERING OR EXITING THE VEHICLE, CAUSING THEM TO BE INJURED. HE CALLED THE DEALER AND WAS INFORMED THAT THE FAILURE NEEDED TO OCCUR IN THEIR PRESENCE BECAUSE IT WAS DIFFICULT TO DUPLICATE. THE DEFECT OCCURS ON BOTH REAR PASSENGER AND DRIVER SIDE SLIDING DOORS. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 7,200. UPDATED 11/6/08 *CN

I HAVE HAD PROBLEMS WITH MY 2008 TOYOTA SIENNA VAN PRETTY MUCH THE WHOLE TIME OF OWNERSHIP. (BOUGHT NEW FEB 2008). THE PASSENGER SIDE SLIDING PWR DOOR STICKS CLOSED. I WOULD TAKE IT TO THE DEALER, AND IT WOULDN'T DO IT, AND THEY COULDN'T FIND A PROBLEM. THEY JUST KEPT TELLING ME IT WAS BECAUSE I LIVE DOWN A DIRT RD. I HAVE HAD IT IN THE SHOP NUMEROUS TIMES. MY CAR NOW HAS 46,000 MILES ON IT, AND THEY ARE FINALLY ACKNOWLEDGING THERE IS AN ISSUE OTHER THAN MY DIRT ROAD. WHEN YOU TURN THE PWR SWITCH FOR THE DOORS OFF ON THE DASH, A STRONG GROWN MAN CANNOT EVEN GET THE DOOR OPEN, AND THE DRIVER'S SIDE OPENS EASILY WITH JUST A FINGER. IT MAKES HORRIBLE SOUNDS WHEN IT DOES OPEN. I HAD 5 KIDS IN MY VAN THE OTHER DAY, AND I WAS AN HOUR FROM HOME. MY DOOR OPENED THAT DAY, AND THEN IT WOULD NOT CLOSE BACK. THAT IS THE FOURTH TIME I HAVE HAD TO DRIVE WITH MY DOOR OPEN! I TOOK IT BACK TO THE DEALER, AND THEY SENT ME HOME, SAYING IT WAS THE DIRT ROAD, AND THEY CLEANED THE TRACKS. THEY INSTRUCTED ME TO CLEAN AND GREASE THE TRACKS AT LEAST ONCE A WEEK! I WENT UP THE RD AND TRIED IT, AND IT DID NOT WORK. I AM SUPPOSED TO TAKE IT IN TOMORROW, BUT HAVE READ THOUSANDS OF COMPLAINTS. JUST GOOGLE, "SIENNA POWER SLIDING DOOR PROBLEMS". YOU WILL BE ASTONISHED LIKE I WAS! IT IS AWFUL THAT THEY ARE NOT TAKING RESPONSIBILITY FOR THIS PROBLEM! I DON'T FEEL I SHOULD HAVE TO PAY TO REPAIR THIS, ESPECIALLY SINCE I HAVE HAD IT IN THE SHOP MANY TIMES BEFORE MY WARRANTY WENT OUT. I FEEL IT IS A SAFETY HAZARD. THE OTHER DAY MY SON WAS SICK, AND I COULD NOT GET THE DOOR OPEN, SO HE ENDED UP PUKING ALL OVER MY CAR. I WORRY ABOUT MY CAR BEING ON FIRE AND ME NOT BEING ABLE TO GET THE KIDS OUT OF THEIR CARSEATS! IT IS ALSO A DANGER WHEN YOU ARE IN A BUSY PARKING LOT OR SOMETHING AND CANNOT GET YOUR CAR DOOR OPEN SO YOUR KIDS CAN GET IN. IT IS A HUGE PROBLEM THAT NEEDS TO BE ADDRESSED BY TOYOTA IMMEDIATELY! THANK YOU FOR YOUR TIME AND CONSIDERATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT MY 2008 TOYOTA SIENNA IN OCTOBER 2007. THE FIRST DEFECT I NOTICED IS WHEN THE REAR WINDOWS ARE OPEN, THE REAR DOORS DO NOT LOCK IN PLACE WHEN YOU OPEN THEM. THE MECHANIC STATED SAID THE HE THOUGHT THE REASON IT WAS DESIGNED THIS WAY WAS AS A PRECAUTION, IN CASE A CHILD IS LEANING OUT OF THE WINDOW WHEN THE DOORS ARE OPENED. THIS MADE NO SENSE. MY EXPERIENCE HAS BEEN THAT THE DOOR SLAMS REALLY HARD AND THEN BOUNCES BACK. IF A CHILD HAPPENED TO BE LEANING OUT THE WINDOW THEY WOULD SUFFER SERIOUS INJURY BECAUSE OF THIS. NO ONE HAS BEEN INJURED THUS FAR, BUT THE SLAMMING CERTAINLY STARTLES EVERYONE! THIS HAPPENS EVEN IF THE WINDOW IS ONLY OPEN SLIGHTLY. ANOTHER DEFECT IS THE TIRE PRESSURE LIGHT ON THE DASH. IT STAYS LIT UP CONSTANTLY. AFTER ADDING AIR ON NUMEROUS OCCASIONS, I NOTICED THAT THE LIGHT COMES BACK ON IN JUST A COUPLE OF DAYS. I DISCUSSED THIS WITH THE DEALER AND HE SIMPLY STATED THAT TIRE PRESSURE CHANGES WITH THE TEMPERATURE. THIS IS A SAFETY ISSUE BECAUSE I WOULD NOT KNOW IF THE TIRES' INFLATION WAS REALLY OFF OR NOT. OBVIOUSLY I CANNOT ADD AIR TO THE TIRES EVERY OTHER DAY. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING, THE RPMS INCREASED AND THE VEHICLE LUNGED FORWARD. THE FAILURE WAS INTERMITTENT; HOWEVER, IN MAY 2011, THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE SUDDENLY ACCELERATED. SHE SHIFTED INTO NEUTRAL AND TURNED THE VEHICLE OFF IN ORDER TO STOP THE VEHICLE. THE SAME FAILURE OCCURRED 45 MINUTES LATER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT FIND ANYTHING WRONG. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE; HOWEVER, THEY OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 45,000. THE FAILURE MILEAGE WAS 16.

I LEASED A TOYOTA SIENNA FROM KING TOYOTA IN DEERFIELD BEACH. IT IS AN XLE WITH LEATHER, SUNROOF, AND DVD PLAYER. I REQUESTED THE "FACTORY DVD" PLAYER AND SUNROOF, AND WAS TOLD I WAS GETTING ONE. WHEN I GOT HOME WITH THE CAR, I PUT THE DVD SCREEN DOWN, SAT IN THE FRONT SEAT, AND REALIZED THE MONITOR COMPLETELY OBSTRUCTED MY REAR VIEW WINDOW. I CANNOT SEE BEHIND ME BECAUSE THE SCREEN IS TOO LOW AND TOO LARGE. WHAT I LATER DISCOVERED WAS THAT THE "FACTORY" WAS ACTUALLY A FACTORY OWNED BY SOUTHEAST TOYOTA, AND NOT TOYOTA IN JAPAN. IN OTHERWORDS, IT IS THE EQUIVALENT OF AN AFTERMARKET SYSTEM. THE DIFFERENCE IS THAT WHEN SE TOYOTA INSTALLED THE DVD PLAYER AND SUNROOF, THE ACTUALLY LOWERED THE ROOF SO THAT IT FALLS BELOW THE INTERIOR DIMENSIONS THAT THE SIENNA WITH A MOONROOF IS SUPPOSED TO HAVE. PRACTICALLY SPEAKING, THE LOWER ROOF MAKES IT NEARLY IMPOSSIBLE TO INSTALL A DVD PLAYER THAT DOES NOT OBSTRUCT ME REAR VIEW. HAD THEY INSTALLED THE ITEMS IN JAPAN, LIKE I THOUGHT I WAS GETTING, THERE WOULD NOT BE AN OBSTRUCTION. SO FAR, KING TOYOTA IS NOT WILLING TO DO ANYTHING TO RESOLVE THIS PROBLEM.*CN

BELOW STEERING PROBLEMS PERSIST TO THE PRESENT, DESPITE NUMEROUS REPAIR ATTEMPTS BY TOYOTA DEALERSHIP EMPLOYEES AND TOYOTA ENGINEERS. THE APPROXIMATE DATE OF INCIDENT LISTED WITH THIS REPORT REPRESENTS THE DATE OF PURCHASE OF THE VEHICLE / TIME FIRST OCCURRED. ALTHOUGH SEVERAL ISSUES ARE PRESENT, I DID TRY TO DESCRIBE THEM INTO 3 DISTINCT PROBLEMS. 2008 TOYOTA SIENNA LE AWD, BEARING STEERING ISSUES WITH THIS VEHICLE: 1. THE VEHICLE STEERING WHEEL PHYSICALLY TURNS TO THE RIGHT, WHILE BRAKING. 2. STEERING WHEEL FAILS TO CENTER PROPERLY AT ALL TIMES. 3. STEERING WHEEL HAS TO BE HELD TO LEFT TO KEEP TRACKING STRAIGHT. THE VEHICLE STEERING WHEEL PHYSICALLY TURNS TO THE RIGHT, WHILE BRAKING. THE GREATEST EFFECT / TURNING IS OBSERVED AS THE VEHICLE'S SPEED DECREASES. THE GREATEST EFFECT / TURNING IS ALSO OBSERVED AS THE VEHICLE'S SPEED DECREASES AND THE VEHICLE IS TRAVERSING DOWN A STEEP GRADIENT. THIS OCCURS IF I DRIVE IN THE CENTER OF THE ROAD, WITH THE CENTER OF THE ROAD CROWN, CENTERED ON THE VEHICLE AND ON THE RIGHT SIDE OF THE ROAD, WHERE A VEHICLE MUST LAWFULLY TRAVEL. CONVERSELY, IF I DRIVE ON THE LEFT SIDE OF THE ROAD / OR THE LEFT SIDE OF THE ROAD CROWN, THE VEHICLE DOES NOT ADVERSELY PULL TO THE LEFT. IT WAS NOTED BY THE TOYOTA DEALERSHIP THAT THIS IS DUE TO ROAD CROWN. THIS ISSUE PROVIDES A FALSE SENSE OF STEERING, ESPECIALLY IN THE SNOW, AS IT IS SOMETIMES BELIEVED THAT THE ROAD CONDITIONS ARE CAUSING THE VEHICLE TO TRACK RIGHT, AND OVERCOMPENSATION IS USUALLY APPLIED. VEHICLE PULLS OR DRIFTS TO THE RIGHT WHILE DRIVING. ONCE THE VEHICLE STARTS PULLING / DRIFTING, IT CONTINUES ABRUPTLY. DRIVING ON LONGER TRIPS 2-3 HOURS DOES CAUSE ARM STRAIN, FROM CONSTANT CORRECTING OF THE STEERING WHEEL ATTEMPTING TO CAUSE THE VEHICLE TO TRACK STRAIGHT. I DID FILE A LEMON LAW CLAIM AGAINST TOYOTA REGARDING THESE DEFECTS, AND RECEIVED COMPENSATION. THEREAFTER I DID NOT TAKE TO DEALERSHIP, AS TOYOTA SIMPLY CANNOT REPAIR THE ISSUES. *TR

TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING AT A SPEED OF 5 MPH ATTEMPTING TO PULL INTO HIS DRIVEWAY THE VEHICLE HAD SUDDENLY SURGED FORWARD CAUSING THE CONTACT TO CRASH INTO HIS SCREEN DOOR. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CONTACT NOTICED PRIOR THAT HE COULD SMELL BRAKING FLUID COMING FROM THE REAR OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

I WAS PROGRAMMING A NEW SIENNA VAN HOMELINK TO MY GARAGE DOOR OPENER. IT STARTED THE SEQUENCE AS ONE WOULD EXPECT.(.SMALL HOUSE ICON BLINKING )BUT NEVER APPARENTLY MOVED ON TO THE STEP OF RETRIEVING THE SIGNAL. AS REQUIRED ONE MUST HOLD THE GARAGE DOOR OPENER REMOTE ON TO TRY TO ACCEPT SIGNAL. AFTER ATTEMPTING THIS SEVERAL TIMES I STOPPED AND WAS JUST IN TIME TO NOTICE THE MOTOR OF GARAGE DOOR OPENER WAS OVERHEATING AND NEAR FIRE! FIRE DEPT WAS CALLED AND IT WAS ALL CHECKED OUT. IN FEAR OF FAULTY EQUIPMENT I TOOK STEPS TO REPLACE BOTH GARAGE DOOR MOTORS. AFTER NEW OPENERS WERE INSTALLED PROFESSIONAL INSTALLERS ATTEMPTED TO PROGRAM THE HOMELINK. IT FAILED ONCE AGAIN. WE TRIED SEVERAL TIMES AND EVEN TRIED TO PROGRAM OTHER BUTTONS. END RESULT WAS BUTTON 1 AND 2 OF HOMELINK ARE FAULTY AND 3 FINALLY PROGRAMMED. SO AFTER REPLACING MY OWN EQUIPMENT WHICH I ASSUMED WAS FAULTY ...WE DETERMINED THE HOMELINK SYSTEM IN THE CAR WAS AT FAULT AND MALFUNCTIONING. THIS WAS DETERMINED AFTER WE TRIED ON NEW MOTORS ...SO IN THE END MY ORIGINAL EQUIPMENT WAS NOT THE CAUSE OF THE FIRE BUT MERELY A RESULT OF A FAULTY PROGRAM CHIP IN THE HOMELINK. I WAS FORTUNATE THAT MY HOUSE HAD NOT CAUGHT FIRE AS MY GARAGE IS UNDER THE FAMILY ROOM. I SPOKE WITH MY DEALERSHIP AS WELL AS TOYOTA CUSTOMER CARE CENTER AND HOME LINK AND NON OF THE 3 SOURCES WILL ASSUME RESPONSIBILITY OF THE FAULTY EQUIPMENT. THE CAR WAS ONLY A WEEK OLD BRAND NEW 2008. I FEEL HAD THE HOMELINK WORKED PROPERLY THE 1ST AND 2ND BUTTON WOULD OF PROGRAMMED AS EASILY AS THE 3RD AND MY GARAGE OPENERS WOULD NOT OF OVERHEATED AND NEAR CAUGHT FIRE AND PLACE MY HOME AND PETS IN JEOPARDY. NOT TO MENTION I HAD A COST OF $700.00 TO REPLACE EQUIPMENT THAT WASN'T FAULTY. I WOULD LIKE TOYOTA TO ACKNOWLEDGE THAT THIS MAY PERHAPS BE THE FIRST OF SEVERAL HOMELINKS TO HAVE A ISSUE AND TO MAKE CONSUMERS AWARE THAT THERE IS A POTENTIAL MALFUNCTION SO THEY TOO DON'T OVERHEAT AND POSSIBLY LEAD TO FIRE IN THE MOTORS IN GARAGE. *TR

TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE IN THE PASSENGERS SIDE SLIDING DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED A RUBBER LINING BUT THAT DID NOT RESOLVE THE FAILURE. THE CONTACT STATED THAT THE DOORS WERE NOT PROPERLY ALIGNED. THE THROTTLE CONTROL HAS ALSO MALFUNCTIONED. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DEALER STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE CONTACT STATED THAT THE VEHICLE ALSO BEGAN PULLING TO THE LEFT, BUT THAT HAS NOT BEEN DIAGNOSED BY THE DEALER AT THIS TIME. THE CURRENT MILEAGE WAS 83,000.

2008 SIENNA DRIVERS DOOR STUCK OPEN, STARTED MAKING A GROANING SOUND, CABLE SNAPPED. NOW TOYOTA WANTS 1700 BUCKS TO FIX IT. MY VAN IS 2 YEARS OLD, MILEAGE HAS IT OUT OF WARRANTY. THE CABLE SNAPPED, YOU CANNOT PURCHASE THE CABLE YOU HAVE TO PURCHASE THE MOTOR ALSO... *TR

LTR FWD FM (IL) INQUIRING WHY HIS 2008 TOYOTA SIENNA IS NOT CURRENTLY UNDER RECALL FOR SUDDEN UNINTENDED ACCELERATION. *TGW THE CONSUMER WANTED TO KNOW THE DIFFERENCES, MECHANICALLY, TECHNOLOGICALLY AND ELECTRONICALLY BETWEEN HIS MODEL AND THOSE THAT ARE UNDER RECALL.