2009 Toyota Sienna Complaint Log

THE CABLE IN THE REAR PASSENGER SLIDING DOOR FOR THE MINIVAN BECAME FRAYED/RUSTED AND SNAPPED, CAUSING A LONG METAL CABLE TO BE HANGING OFF THE DRIVER SIDE OF THE VEHICLE (POSSIBLY COULD HAVE HIT OTHER CARS) AND THE DOOR NO LONGER WORKS. THE CAR WAS STATIONARY (CLOSING DOOR) WHEN THIS HAPPENED. THE DOOR WAS HARD TO OPEN/CLOSE BEFORE THIS HAPPENED, AND THEN THE CABLE JUST BROKE ONE DAY. TOYOTA HAS A "WARRANTY ENHANCEMENT" FOR THIS ISSUE FOR MODELS THROUGH 2007, BUT ARE SAYING THEY WILL NOT COVER IT FOR THE EXACT SAME ISSUE IN A 2009 SIENNA, DESPITE EVIDENCE I'M FINDING ONLINE THAT MANY OF THE 2008S AND BEYOND ARE HAVING THE ISSUE.

IN LATE 2016, THE DRIVER SIDE REAR SLIDING DOOR POWERED CABLE/MOTOR ASSEMBLY BROKE. IN APRIL 2017, THE PASSENGER SIDE REAR SLIDING DOOR POWERED CABLE/MOTOR ASSEMBLY BROKE. TOYOTA REFUSES TO COVER THE COSTS OF THE REPAIR. THE DOOR IN 2017 BROKE JAMMED IN THE OPEN POSITION, REQUIRING ASSISTANCE TO CLOSE IT TO GET HOME WITH CHILDREN IN THE CAR. ONCE CLOSED, THE DOOR WOULD NOT OPEN, CAUSING A SAFETY CONCERN. THE VEHICLE WAS IN A PARKING LOT WHEN THIS OCCURRED.

POWER CABLE ASSEMBLY FOR POWER SLIDING DOOR BEHIND THE DRIVER SNAPPED WHILE OPENING THE DOOR USING THE KEY FOB. DOOR IS STILL OPERABLE IN MANUAL MODE. HOWEVER, TOYOTA ISSUED A CUSTOMER SUPPORT PROGRAM (ZTS) FOR POWER SLIDING DOOR CABLE ASSEMBLY FOR MODEL YEARS 2004-2007. THE UNFORTUNATE THING IS THAT THE SAME PART ON MY 2009 TOYOTA SIENNA IS THE SAME PART THAT IS COVERED FOR THE 2004-2007 MODEL YEARS. THERE HAVE BEEN NO CHANGES TO THE PART OR PART NUMBER FOR THE 2008, 2009 OR 2010 MODELS BUT YET THEY ARE NOT COVERED. THESE YEARS SHOULD BE COVERED AS THERE IS ZERO DIFFERENCE BETWEEN THEM AND THE 2004-2007 MODELS. MY PART NUMBER IS 69641-08030 AND WAS COVERED IF I HAD A 2004-2007 SIENNA, BUT NOT FOR ANYTHING NEWER. RIDICULOUS. ATTACHING THE CUSTOMER SUPPORT PROGRAM (ZTS) FOR YOUR REVIEW. THANKFULLY WE WERE NOT MOVING OR THAT THE CABLE SNAPPED AND HIT SOMEONE STANDING NEXT TO THE VEHICLE.

PASSENGER SIDE POWER DOOR CABLE SYSTEM BROKE. THIS IS A KNOWN ISSUE FOR TOYOTA BUT FOR SOME REASON THEY ARE NOT COVERING THE REPAIR FOR 2009 MODEL YEARS. PLEASE SEE ATTACHMENT WHICH DOCUMENTS THIS WOULD BE COVERED FOR OTHER YEARS....EVEN THOUGH NO CHANGE IN DESIGN OCCURRED.

CABLE SNAPPED ON 2009 TOYOTA SIENNA SLIDING DOOR WHILE OPENING IT. DOOR CANNOT OPEN OR CLOSE, EVEN WITHOUT POWER.

THERE IS A CURRENT RECALL ON THE PASSENGER POWER SLIDING DOOR CABLES THAT ARE KNOWN TO BREAK ON VEHICLES FROM 2004 TO 2007. HOWEVER, THIS MODEL RANGES FROM YEAR 2003 TO 2010. OUR PASSENGER SIDE POWER SLIDING DOOR CABLE BROKE IN 2015 WHILE ON AN INCLINE WHICH SLAMMED SHUT ALMOST CRUSHING OUR 13 YEAR OLD. THE DRIVER'S SIDE POWER SLIDING DOOR CABLE BROKE IN 2017. ONCE THEY BREAK, YOU CANNOT OPEN THE DOOR. THIS ISSUE IS A SAFETY HAZARD WHEN IT BREAKS AND IS A SAFETY HAZARD AFTER IT BREAKS AS THERE IS NO WAY TO EXIT THE VEHICLE. THE RECALL NEEDS TO BE EXTENDED TO THE FULL YEARS OF THIS MODEL VAN AS THERE ARE MULTIPLE OWNERS REPORTING THE SAME ISSUE. BOTH CABLES BROKE WHILE THE VEHICLE WAS STATIONARY ON A CITY STREET.

BOTH SLIDING DOOR CABLES HAVE BROKEN UNDER NORMAL USE AND WERE PREVIOUSLY REPLACED BY TOYOTA. THE GENUINE TOYOTA REPLACEMENT CABLE ON THE DRIVER SIDE HAS BROKEN A SECOND TIME, INCLUDING DAMAGING THE MOTOR ASSEMBLY. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY AND TEMPORARILY TRAPPED MY DAUGHTER INSIDE WHO DID NOT KNOW HOW TO OPEN THE DOOR BESIDES USING THE DOOR OPEN BUTTONS AND HANDLE. ONE DAUGHTER WAS STANDING OUTSIDE THE VEHICLE WHEN THE CABLE SNAPPED AND IT NEARLY CUT HER NECK (IT CAME ABOUT 2 INCHES FROM HER NECK WHEN IT SNAPPED OUT OF THE TRACK). THIS IS A KNOWN ISSUE AT TOYOTA WHERE THE PLASTIC COATING BREAKS ALLOWING THE CABLE TO RUST. HAVING INOPERATIVE OR IMPROPERLY OPERATING DOORS CREATES A SIGNIFICANT SAFETY RISK, INCLUDING VEHICLE ENTRAPMENT AND INABILITY TO ENTER/EGRESS FROM THE NON-TRAFFIC SIDE OF THE ROADWAY. *TR

CABLES FOR BOTH SLIDING DOORS HAVE SNAPPED. NOW ONE OF THE DOORS IS STUCK COMPLETELY SHUT AND NO LONGER USABLE. THERE WAS A CONSUMER PROTECTION PROGRAM IMPLEMENTED BY TOYOTA TO FIX THIS EXACT PROBLEM, BUT IT ONLY COVERS TOYOTA SIENNAS MANUFACTURED FROM 2004 TO 2007. DEALER SAYS OUR CAR IS NOT COVERED AND WILL NOT FIX IT. EVEN THOUGH DOOR IS NOT USABLE WHICH CREATES A MAJOR SAFETY HAZARD IN THE EVENT OF A CAR ACCIDENT AND NEED FOR PASSENGERS TO QUICKLY BE ABLE TO GET OUT OF CAR. THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE THAT HAS BEEN WIDELY REPORTED ON THE INTERNET.

THE RIGHT HAND SLIDING DOOR CABLE SNAPPED WHILE CHILD WAS OPENING DOOR IN PARKED CAR. LUCKILY NO INJURIES. HOWEVER, THE COMPANY HAS EXTENDED WARRANTY FOR MODEL YEAR 2004-2007, NOT LATER MODEL YEARS. CORRECTIVE ACTION SHOULD BE COVERED FOR ALL MODEL YEARS.

THIS IS THE SECOND TIME IN LESS THAN A YEAR THAT THE SLIDING DOOR CABLE HAS RUSTED AND SNAPPED MAKING MY DOOR UNUSABLE. MY 4 YEAR OLD AUTISTIC SON WAS STANDING OUTSIDE THE DOOR AND THE CABLE WENT SNAPPING AND FLYING BEFORE EVENTUALLY JAMMING UP THE MOTOR. IT WAS TERRIFYING. I HAD THE SAME INCIDENT HAPPEN WITH THE DRIVERS SIDE DOOR THIS YEAR. THIS CAR HAS 88K AND HAS HAD BOTH REPLACED FOR RUSTING THROUGH AND SNAPPING. WHAT IF THIS CABLE WHIPPED AND HIT MY CHILD? WE WERE LUCKY THIS TIME. WHEN WILL SOMEONE TAKE THIS ISSUE SERIOUSLY.

THE REAR POWER DOOR LIFT STRUTS ARE FAILING, THEY AUTOMATICALLY CLOSE WITHOUT WARNING. VERY UN SAFE

THE CABLE FOR THE PASSENGER POWER SLIDING DOOR BROKE AND NOW THE DOOR IS INOPERABLE. TOYOTA HAS A WARRANTY ENHANCEMENT PROGRAM IN PLACE FOR THIS EXACT PROBLEM, HOWEVER IT ONLY COVERS THROUGH THE 2007 MODEL YEAR. VERY FRUSTRATING THAT NOTHING CHANGED WITH THE PART ON THE 2009 MODEL YEAR AND IT IS NOT COVERED.

2009 TOYOTA SIENNA, DRIVERS SIDE REAR PASSENGER DOOR CABLE BROKE AND INITIALLY LEFT THE DOOR IN THE OPEN POSITION IN A MALL PARKING LOT. ONCE CLOSED MANUALLY TO TRAVEL HOME, THE DOOR WAS LEFT JAMMED IN THE CLOSED POSITION UNTIL WE ARRIVED HOME. I HAD TO CUT THE CABLE ASSEMBLY OUT TO SIMPLY REMOVE THE SAFETY HAZARD FOR MY 3 YOUNG DAUGHTERS. ATTEMPTED TO HAVE THE DOOR REPAIRED AT A LOCAL SHOP WHICH WAS UNABLE AND CHECKED WITH TOYOTA THEMSELVES. TOYOTA'S RESPONSE WAS THAT THE NEW CABLE/MOTOR ASSEMBLY WAS UPGRADED AND ONLY AVAILABLE THROUGH TOYOTA FOR $1300(+LABOR), I CONTACTED TOYOTA CORPORATE WHO HELPED MINIMALLY WITH THE BILL TO GET IT FIXED. STILL COSTS ME OVER $1100 TO GET A FUNCTIONING DOOR AND REMOVE A HUGE SAFETY CONCERN ON A VEHICLE WHERE I PAID INITIALLY FOR THE FEATURE.

THE CABLE IN BOTH REAR SLIDING DOORS SNAPPED IN TWO. THE DOORS ARE LATCHED CLOSED AND WILL NOT OPEN ELECTRONICALLY OR MANUALLY, REQUIRING ANY REAR PASSENGERS TO ENTER AND EXIT THROUGH THE FRONT PASSENGER DOOR AND CLIMB IN TO THE BACK SEATS. AGAIN, THE DOORS ARE CLOSED FAST AND WON'T OPEN USING EITHER MANUAL OR POWER MODES. I AM UNABLE TO TRANSPORT MY CHILDREN DUE TO SAFETY CONCERNS THAT IF WE WERE INVOLVED IN AN ACCIDENT I COULD NOT REMOVE THEM FROM THE CAR. WHILE THERE ARE SEVERAL INSTANCES OF THIS PROBLEM ON INTERNET CHAT FORUMS, TOYOTA IS NOT ADDRESSING THE PROBLEM. THE COST TO REPAIR ONE DOOR IS $1,700, MAKING THE REPAIR TOTAL FOR BOTH DOORS AN INCREDIBLE $3,400. I HAVE CONTACTED TOYOTA AND THERE IS NO RECALL OR HELP FOR THE REPAIR. THIS AMOUNT IS NEARLY THE MARKET WORTH OF THE TOTAL VEHICLE.

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THEY WOULD WORK WITH HIM, BUT THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

DRIVER SIDE PASSENGER AUTOMATIC DOOR CABLE SNAPPED. DOOR WILL AUTOMATICALLY SHUT BUT WILL NOT OPEN. 2100 TO FIX. OUR MODEL YEAR IS NOT INCLUDED FOR THE SAME ISSUE FOR THE CSP.

DRIVER'S SIDE POWER BACK DOOR CABLE SNAPPED WHILE THE CAR WAS STATIONARY IN THE DRIVEWAY. PRESSED THE BUTTON TO OPEN DOOR AND HEARD THE SNAP. LATCH WORKS BUT DOOR WON'T OPEN UNLESS YOU OPEN IT MANUALLY. 76,000 MI. TOYOTA SIENNA '09. THERE IS CSP THAT COVERS THIS CABLE FOR 2004-2007 MODELS THAT WAS MADE IN 2012. THE CSP NEEDS TO BE UPDATED TO INCLUDE THE MORE RECENT MODEL VEHICLES AS THE PROBLEM STILL EXISTS. DEALERSHIPS ARE CHARGING $2400 TO REPLACE IT. THE AUTO DOORS WERE THE MAIN REASON I BOUGHT THIS VEHICLE. WITH AT LEAST ANOTHER YRS ON THIS VEHICLE LEFT, I AM EXTREMELY UPSET THAT THIS ISN'T COVERED. THIS IS NOT A USER ERROR.

PASSENGER SLIDE DOOR CABLE SNAPPED WHEN CLOSING THE DOOR. IT SNAPPED NEAR THE END OF THE GROVE WHERE THE DOOR SLIDES ON TO. THE OTHER END OF THE CABLE WHICH PULLS THE DOOR TO THE CLOSE POSITION IS NOT GOING IN SO THE SLIDING DOOR HAD TO BE FORCED TO BE CLOSED. EVENTUALLY, THIS CABLE WAS WINDED BACK INTO THE DOOR. HOWEVER, WITH THE OTHER END SNAPPED, THIS END WOULD NOT BE RELEASED FROM THE MOTOR AFTER A FEW TIMES OF OPENING AND CLOSING THE DOOR MANUALLY. THIS HAD CAUSED THE DOOR TO BE FULLY SHUT AND CLOSED. A FEW MORE PULLS ON THE DOOR HANDLE FROM THE OUTSIDE EVENTUALLY MADE A FEW BIG BANGS. THESE BANGS WERE A RESULT OF THE MOTOR PULLING THE REMAINING ATTACHED CABLE END TO SNAP AS WELL. NOW BOTH END OF THE CABLES ARE INSIDE THE DOOR/MOTOR. TOYOTA HAS A WARRANTY ENHANCEMENT IN REGARDS TO THIS DOOR ISSUE. HOWEVER, IT ONLY COVERS YEAR 2007 TO 2007. MINE IS A 2009. I SEE PLENTY OF PEOPLE POSTING ONLINE ABOUT THEIR 2008 AND 2009 SIENNA'S HAVING THIS SAME SLIDING DOOR CABLE ISSUE OF IT BEING SNAPPED. I CAN'T SEE WHY TOYOTA IS NOT COVERING THESE TWO YEARS. MY SIENNA WAS STATIONARY WHEN THIS HAPPENED.

CABLE ON RIGHT POWER SLIDING DOOR BROKE. NOW THE DOOR SLAMS CLOSED WITHOUT CONTROL ANYTIME I PARK ON A HILL. MY CHILD'S ARM WAS BRUISED. WHAT IF FINGERS WERE IN THERE

SLIDING DOOR BECOMES INOPERABLE. WILL NOT OPEN.

I HAVE A 2009 SIENNA WITH LESS THAN 90,000 MILES ON IT. THE SLIDING DOOR CABLE SUDDENLY SNAPPED AND I WAS STUCK WITH THE DOOR NOT FUNCTIONING AT ALL. IT WAS STUCK HALF OPEN. I HAD TO USE CONSIDERABLE FORCE TO SHUT IT. THE CABLE EXHIBITS CORROSION UPON VISUAL INSPECTION. BASED ON THE AMOUNT OF COMPLAINTS THIS SEEMS TO BE A CONSISTENT ISSUE WITH SIENNAS. TOYOTA DEALERSHIP IS ASKING FOR ABOUT $1800 TO FIX IT.

TO WHOM IT MAY CONCERN: REGARDING CUSTOMER SUPPORT PROGRAM (ZTS): WARRANTY ENHANCEMENT FOR REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004-2010MY SIENNA VEHICLES AND POWER SLIDING DOOR CABLE ASSEMBLY ON CERTAIN 2004-2007MY SIENNA VEHICLES. I AM HERE TO TELL YOU THAT MY 2009 SIENNA SHOULD HAVE BEEN COVERED BY THIS WARRANTY EXTENSION. A FEW YEARS AGO OUR CABLE SNAPPED ON THE DRIVER SIDE DOOR. I WAS TOLD BY MY DEALER AND TOYOTA CUSTOMER SERVICE THAT MY MODEL YEAR WAS NOT COVERED BY THE ABLE ASSEMBLY ISSUE. I WAS QUOTED APPROXIMATELY $2K FOR THIS REPAIR. WELL, WITH THE CRAZINESS OF THE PANDEMIC, I DECIDED TO DO THIS REPAIR MYSELF. I PURCHASED THE ATTACHED PARTS LIST IN THE SCAN MYSELF. AS YOU CAN SEE FROM THE IMAGES: THERE ARE SCREWS MISSING AROUND THE PULLEY SYSTEM, THE CABLE CRACKED THE HOUSING AND PROCEEDED TO TEAR UP THE SOUND INSULATION. THANKFULLY THE CABLE DID NOT HARM ANY OTHER KEY AREAS OF THE DOOR. THIS BLATANT DISREGARD FOR THE 2009 MODEL YEAR IS EXTREMELY DISAPPOINTING. I AM SURE THERE ARE OTHER OWNERS WITH THE SAME ISSUE.

PASSENGER SLIDER DOOR CABLE SUDDENLY SNAPPED AND IS HANGING OUTSIDE OF CAR. UPON CLOSER INSPECTION CABLE HAS CORRODED. CAR HAS BEEN MAINTAINED PER TOYOTA'S RECOMMENDATION AT DEALER AND NEVER ANY MENTION REGARDING POTENTIAL PROBLEM WITH CABLE. DOOR NO LONGER CLOSES ON ITS OWN AND IS VERY HARD TO OPEN. CHILDREN MUST NOW CLIMB IN AND OVER EACH OTHER TO ENTER VEHICLE; CONCERN ABOUT SAFETY IN A CRASH. COST TO REPAIR IS OVER $1500.

DRIVER SIDE AIRBAG LIGHT ALWAYS ON AND CRUISE CONTROL NOT WORKING DUE TO A STEERING POWER CABLE DAMAGE AND NEEDING REPLACED.

POWER SLIDING DOOR MECHANISMS FAIL AND DOOR IS UNABLE TO BE OPENED MANUALLY OR ELECTRICALLY , FROM INSIDE OR OUTSIDE THE CAR. IF THERE IS AN ACCIDENT THERE IS NO WAY TO OPEN THE DOOR. THIS IS VERY DANGEROUS.

PASSENGER SLIDING DOOR IS LOCKED SHUT AND WILL NOT OPEN EITHER WITH ELECTRONIC DOOR OPENER OR BY HAND. COMPLETELY LOCKED AND SAFETY HAZARD. DOOR APPEARS TO LOCK AND UNLOCK BUT CANNOT OPEN DOOR AT ALL. DRIVER SIDE BACK SLIDING DOOR CABLE SNAPPED ONE MONTH AGO WITH WIRE DANGLING OUTSIDE CAR. THAT HAD TO BE STRIPPED OUT TO GET DOOR TO OPEN CLOSE BY HAND.

PASSENGER AIRBAG LIGHT ON WHEN SEAT IS OCCUPIED.

THE CABLES THAT ENABLE THE SIDE DOORS TO OPEN BOTH SNAPPED WITHIN 2 WEEKS OF EACH OTHER. BOTH OCCURRED WHILE TRYING TO OPEN THE DOORS WITH THE POWER BUTTON. THE DOORS ARE UNABLE TO BE OPENED WITHOUT BEING REPAIRED.

2009 TOYOTA SIENNA WAS PARKED AND UPON OPENING SLIDING REAR AUTOMATIC DOOR, THE REAR AUTOMATIC DOOR CABLE SNAPPED AND THE DOOR AUTOMATICALLY CLOSED AND CAN NO LONGER BE OPENED POSING A SAFETY HAZARD. TOYOTA HAS A WARRANTY ENHANCEMENT REPLACING THE CABLE ASSEMBLY FOR REAR DOORS FOR 2004-2007 MODEL YEARS, BUT NOT FOR 2009. THE THIN CABLE IS FRAYED AND RUSTED INDICATING A DESIGN DEFECT BECAUSE THE CABLE COULD HAVE BEEN SHEATHED BETTER OR STAINLESS STEEL CABLE COULD HAVE BEEN USED.

RUBBER COATING ON HANDLE ON TAILGATE DOOR LIFT MELTED. LEAVES FINGERS WITH BLACK GUNK ON THEM THAT IS VERY DIFFICULT TO WASH OFF WHENEVER OPENING THIS HATCH.

THE SLIDING SIDE DOORS' (BOTH) CABLES SNAPPED WITHIN 3 WEEKS OF EACH OTHER. EARLIER, AND WHILE STILL UNDER WARRANTY, THE LOCKING MECHANISMS FAILED TO WORK AND WOULD ALLOW THE DOOR TO OPEN ON ITS OWN WHILE I WAS DRIVING. THIS WAS VERY DANGEROUS. BOTH DOORS WERE FIXED BY THE TOYOTA DEALER AT NO COST TO ME. WHEN MY SIENNA HAD 118000 MILES THE PASSENGER SIDE SLIDING DOOR MADE A GRINDING TYPE NOISE AND THEN I HEARD A SNAP. THE DOOR'S CABLE SNAPPED. I IMMEDIATELY TOOK IT TO TOYOTA DEALER AND THEY SAID THAT EARLIER YEAR MODELS WERE COVERED AND REPAIRED BY TOYOTA AT NO COST TO THE OWNER. THEY WOULD FIX MINE FOR ABOUT $1,300 DOLLARS. I DID NOT HAVE THE MONEY AND THE DEALER MADE MY DOOR A "MANUAL" DOOR. THREE WEEKS LATER THE SAME EXACT SEQUENCE OF EVENTS OCCURED TO THE DRIVER'S SIDE SLIDING DOOR. NOW BOTH OF MY ELECTRIC SLIDING DOORS ARE "MANUALLY" OPERATED. IT WOULD COST ME $2,600 DOLLARS TO REPAIR BOTH DOORS. IF EARLIER YEAR TOYOTA SIENNA DOORS ARE COVERED BY AN EXTENDED WARRANTY AT NO COST TO THE CONSUMER, WHY IS MY SIENNA 2009 NOT COVERED BY THIS EXTENDED WARRANTY??? IT IS OVIOUS THAT IT IS A MANUFACTURER'S DEFECT AND AS SUCH THIS DEFECT SHOULD BE REPAIRED BY THE TOYOTA DEALER AT NO COST TO CONSUMER.

THE RUBBER FROM BACK DOOR MELTED SINCE I LIVE IN TROPICAL ISLAND AND THERE IS A LOT OF HEAT. THE PLASTIC BASE FOR THE ANTENA BROKE, I GUES THE HEAT CRACKED THE PLASTIC BASE, AND THE CELL CHARGER DOESN'T WORK, THOUGH I HAVE HARDLY USED IT. I SEEMS LIKE IT GETS OUT OF POSITION EASILY. OVERALL, THE PLASTIC FEATURES ARE GIVING ME A HARD TIME. I LOVE MY SIENNA AND IT'S IN VERY GOOD CONDITION, BUT THESE PROBLEMS DON'T HAVE TO DO WITH USE.

SLIDING DOOR CABLE MOTOR ASSEMBLY BROKE ON BOTH DOORS. FIRST WAS DURING EXTENDED WARRANTY PERIOD AT 40K MILES AND 2ND DOOR AFTER EXTENDED WARRANTY EXPIRED AT 65K MILES. THERE WAS A RECALL ON THE 2004-2007 FOR FAULTY CABLE ASSEMBLY BUT NOT ON THE 2009. I FEEL THERE SHOULD BE ONE FOR THE 2009 AS WELL. THIS IS A 1,400 EXPENSE X 2! THIS HAPPENED WITH NORMAL USAGE, OPENING/CLOSING THESE DOORS ONCE OR TWICE A DAY ON AVERAGE. IF IT WERE HEAVIER USAGE THEY WOULD BE SNAPPING MORE FREQUENTLY. AN AVERAGE FAMILY USING THIS CAR FOR 100K MILES WOULD HAVE TO REPLACE THESE MORE THAN ONCE! THAT'S NEARLY $6,000 JUST FOR DOOR USAGE.

AFTER DRIVING THE VEHICLE APPROXIMATELY 10 MILES, A JERKING CAN BE FELT, AND SHORTLY THE CHECK ENGINE, VSC, AND TRAK LIGHTS COME ON. CONTINUED DRIVING SOMETIMES RESULTS IN JERKING AND/OR LOSS OF ACCELERATION, INCLUDING LOSS OF VEHICLE MOVEMENT CONTROL. THE LOSS OF ACCELERATION TYPICALLY OCCURS DURING A TURN OR IN STOP-AND-GO TRAFFIC. THE SITUATION HAS OCCURRED TO A LESSER DEGREE IN HIGHWAY TRAFFIC WHEN PASSING OTHER VEHICLES. ANY OF THESE SITUATIONS IS OF CONCERN, BUT ESPECIALLY THE LOSS OF ACCELERATION BECAUSE OF THE POTENTIAL FOR OTHER VEHICLES TO CRASH IN TO US. THIS HAS OCCURRED ON VARIOUS DATES OVER THE LAST APPROXIMATELY SIX (6) MONTHS. HAVE HAD COMMUNICATION WITH OUR LOCAL TOYOTA DEALER SERVICE DEPARTMENT, TOYOTA CORPORATE CUSTOMER SERVICE, AND A NON-TOYOTA AUTO REPAIR SHOP; ALL TO NO AVAIL. NONE OF THEM HAVE BEEN ABLE TO TELL ME WHAT THE REAL PROBLEM AND HOW TO FIX IT FOR SURE.

DRIVER'S SIDE POWER STEERING LEAK. TOYOTA DEALERSHIP DETERMINED A NEED TO REPLACE THE POWER STEERING RACK, PLUS FLUID AND A 4 WHEEL ALIGNMENT. TOTAL COST OF PARTS AND LABOR WAS $1397.87. APPEARS THIS IS A COMMON PROBLEM WITH THIS MODEL, MAKE AND YEAR VEHICLE.

WHEN IT IS COLD OUTSIDE, THE REAR HATCH WILL NOT STAY OPEN. IT STARTS TO FALL CLOSED AND THEN ENGAGES THE AUTO-CLOSE FUNCTION AND WILL NOT STOP IF IT ENCOUNTERS A PERSON WHO HAPPENED TO BE STANDING GETTING THINGS INTO/OUT OF THE BACK. THIS IS WHEN THE VEHICLE IS STATIONARY.

RIGHT SIDE POWER SLIDING DOOR CABLE ASSY BROKE DURING NORMAL OPERATION. A WARRANTY EXTENSION WAS ISSUED BY TOYOTA FOR THE CABLE TO BE REPLACED IN 2004-2007 SIENNAS.2004-20010 MODEL YEARS FOR LATCHES BUT THE CABLE PROBLEM STILL EXISTS IN MY 2009 SIENNA. I'VE SEEN A LOT OF SIMILAR COMPLAINTS AND THE COST IS CLOSE TO $ 2000.00 TO FIX.PLEASE CHECK INTO THIS FOR THE GOOD OF THE PEOPLE THANKS

THE POWER DOOR CABLE HAS RUSTED CLEAR THROUGH AND SNAPPED WHIPPING AROUND LIKE A LIVE WIRE. THIS WAS JUST AFTER I PUT MY 2 YEAR OLD IN HIS CAR SEAT. THE CAR WAS PARKED..NOW THE DOOR WILL NOT OPEN ALL THE WAY AND THERE IS A CABLE LOOSE ON THE DRIVER'S SIDE. THERE IS A BULLETIN CAMPAIGN FOR THE CABLE ON TOYOTA SIENNA CABLE FOR REPLACEMENT UP TO 2007. BUT 2008-2010 IS NOT COVERED. THIS IS CRAZY THAT TOYOTA WILL NOT COVER IT. HTTPS://WWW.FACEBOOK.COM/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS-233250320033754/ THERE ARE MORE PEOPLE THIS IS HAPPENING TO, I CANNOT OPEN MY DOOR ALL THE WAY TO GET MY 2 YEAR OLD OUT IN AN EMERGENCY. UNACCEPTABLE BY TOYOTA. 1300$ FOR THE PART AND 5+ HOURS OF LABOR...FOR A FAULTY CABLE. DANGEROUS! NOW I FEAR THE OTHER SIDE WILL SNAP TOO 2009 SHOULD BE COVERED UNDER THE BULLETIN ATTACHED BELOW HTTPS://WWW.DROPBOX.COM/S/UUTAPYNPPJ55GCR/T-CP-ZTS.PDF?DL=0

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE DRIVER'S SIDE POWER SLIDER DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WOBURN TOYOTA (394 WASHINGTON ST, WOBURN, MA 01801 (781) 933-1100) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CABLES WERE SNIPPED, MAKING THE DOORS MANUAL. THE CONTACT STATED A FEW MONTHS LATER, THE PASSENGER SIDE SLIDER DOOR INADVERTENTLY OPENED AND CLOSED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

AS I PREVIOUSLY FILED A COMPLAINT FOR THE DOOR CABLES SNAPPING A NEW PROBLEM HAS RESULTED DUE TO THE CABLES FAILURE. IF THE VAN IS IN ANY SORT OF DECLINE WHILE PARKED, INCLUDING SMALL AS A DRIVEWAY INCLINE THE DOOR WILL NOT REMAIN OPEN AND SLAMS SHUT VERY QUICKLY.

MY PASSENGER SIDE SLIDING DOOR MAKE A "CRACK" SOUND AND NOW I CAN NOT OPEN IT. I TOOK IT TO THE DEALER AND SHOWED THEM THE CSP NO POL12-02 BY TOYOTA AND THEY SAID THAT MY VIN NUMBER WASN'T ON IT EVEN THOUGHT IT LOOKS TO BE A LATCH PROBLEM. I ASKED THEM TO MAKE IT SO THAT I CAN OPEN AND CLOSE IT MANUALLY AND THEY SAID THEY COULDN'T DO IT UNLESS I PAY THEM TO OPEN UP THE DOOR. THIS IS A SAFETY ISSUE WHERE I HAVE TWO KIDS IN THE BACK SEAT. THESES DOORS IF THE AUTOMATIC MECHANICS ARE BROKEN, THEY NEED TO MAKE IT SO THAT IT CAN BE OPENED MANUALLY WITHOUT THE COSTUMER HAVING TO PAY FOR IT. THIS IS RIDICULOUS HOW TOYOTA CAN'T JUST MAKE A DOOR TO OPEN AND CLOSE. NOW I HAVE TO DRIVE MY KIDS WITH ONE DOOR THAT SOMETIME COMES OPEN WHILE DRIVING.

WHILE DRIVING DOWN A VERY STEEP NARROW UNPAVED DRIVE THE ENGINE STOPPED. ALL LIGHTS ON THE DASH REMAINED ON BATTERY LIGHT WAS ON. STEERING WAS VERY DIFFICULT AND THE BREAKS WERE STIFF. WHEN I CAME TO A STOP I RESTARTED THE ENGINE.

DRIVER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPERATE AFTER THE CABLE SNAPPED. CABLE DID NOT CAUSE INJURY BUT THIS IS A POTENTIAL HAZARD. NOW THE DOOR OPERATES IN MANUAL MODE BUT IF THE VAN IS ON AN INCLINE, THE DOOR WILL CLOSE RAPIDLY WITH SIGNIFICANT FORCE. THIS IS A DANGER TO YOUNG CHILDREN.

DROVE OF F ONE DAY AND HEARD BEEP BEEP WITH THE HAZARD LIGHT ON. PULLED OVER AND COULD NOT FIGURE OUT WHAT WAS THE PROBLEM. THE DOOR WAS OPEN. WHAT? TRIED TO CLOSE IT THE BUTTON, THEN HAD TO SLAM DOOR SHUT.THE LEFT SLIDING DOORS HAS STOPPED WORKING. THE CORD GOT FRAYED AND DRY AND JUST BROKE OFF ONE DAY. I HAD TO FORCE CLOSE THE DOOR AND MY KIDS NOW HAVE TO USE ONY ONE DOOR. NOW I SEE THE SECOND DOOR IS ACTING THE SAME. VERY DISAPPOINTED AND SAD AND AFRAID. A BIG SAFETY ISSUE. IS THERE A RECALL.

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 01/27/16 *BF SPARE TIRE FIXED VIN INVALID. UPDATED 4/18/18*JB

THE DEALER (AMERICAN TOYOTA LOCATED IN ALBUQUERQUE, NM) HAS ADVISED DURING A SCHEDULED SERVICE ON THE MINIVAN THAT THE RACK AND PINION NEEDS TO BE REPLACED BECAUSE IT IS LEAKING. THE CAR HAS 41124 MILES ON IT, AND THE ESTIMATED COST OF THE REPAIR IS $1093.00. I LOOKED THIS PROBLEM UP ON THE INTERNET AND IT SOUNDS COMMON TO THIS MODEL. I HAVE NEVER HAD THIS PROBLEM ON ANY OTHER VEHICLE THAT I HAVE OWNED, SO I WAS WONDERING IF IT WAS SOMETHING THAT MIGHT BE COVERED BY A RECALL.

THE CABLE SNAPPED ON THE POWER SLIDING DOOR. THIS IS THE SECOND DOOR NOW. ONE DOOR WILL NOT OPEN AT ALL, AND THE OTHER DOOR WILL ONLY OPEN MANUALLY. TOYOTA HAS AN ENHANCED WARRANTY PROGRAM ON THE CABLES, OBVIOUSLY WITH THE NUMEROUS COMPLAINTS IT SHOULD HAVE BEEN A WARRANTY RECALL. MY VEHICLE IS ONLY 6 YEARS OLD AND THE WARRANTY IS FOR 9 YEARS /120 K MILES. OF COURSE, I AM OVER THE MILEAGE.

BOTH MY SLIDING DOORS ON MY 2009 SIENNA ARE BROKEN, WE HAVE KIDS AND IT CAN BE DANGEROUS! I ALSO HAVE A 2004 SIENNA WITH THE SAME PROBLEM, AND TOYOTA HAD AN EXTENDED WARRANTY TO FIX IT, BUT THAT ENDED AT THE 2007 MODELS. PLEASE STEP IN AND MAKE TOYOTA COVER THE ALMOST $4000 DOLLAR REPAIR THAT SEEMS LIKE THERE OWN INCOMPETENCE.

DRIVER'S SIDE POWER DOOR STOPPED WORKING. CABLE BROKE. 3 WEEKS LATER PASSENGER POWER DOOR STOPPED WORKING. CAUSE OF THAT IS UNKNOWN.

BOUGHT MY 09 SIENNA NEW. AT 28,000 MILES, HAD TO HAVE THE RACK AND PINION STEERING SHAFT REPLACED DUE TO LEAKING. AT ROUND 60,000 MILES, INFORMED ONCE AGAIN THAT MY RACK AND PINION STEERING SHAFT IS LEAKING AND WILL NEED REPLACED AT A PRICE OF $1,300.00. HOW CAN A CAR THAT WE AVERAGE LESS THAN 8,000 MILES A YEAR GO THROUGH STEERING SHAFTS LIKE THIS?