There are 50 owner-reported body & structure complaints for the 2004 Toyota Tacomain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The frame broke
Vehicle was taken to dealer with frame rust, crack and holes. Toyota refused to fix , repair or offer parts to repair.
What component or system failed or malfunctioned, and is it available for inspection upon request? The whole frame, the chassis, it is rusty specially in the front How was your safety or the safety of others put at risk? when the rusty becomes worse, it will compromise the entire vehicle estructure, even the suspension and wheel parts. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, I can see Toyota run a recall process until 2019 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, just regular shop service, on which they reported high damage for the suspension and frame parts. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?. It is making bad noises and suspension parts are difficult to replace
Frame is badly rusted as a result truck is not driveable..
Bought the vehicle in May 2022 from a dealer. By November of 2022 it was discovered that the frame was totally rusted. The dealer won't help so I paid $10,000 for a truck that lasted 6 months. I then found out this was a common problem that Toyota knew about so I called them for assistance. They would not help. I have been renting a vehicle at a cost of $800 a month because I don't have the money to buy another vehicle.
The contact owns a 2004 Toyota Tacoma. The contact stated that while looking underneath the vehicle, he noticed that the subframe was rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 176,000.
The contact owns a 2004 Toyota Tacoma. The contact stated upon taking the vehicle to an independent mechanic for a tire replacement, he was informed that the passenger’s side subframe was severely corroded. The contact notified several unknown dealers of the failure. The dealers informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,000.
Financed a 2004 Toyota Tacoma and found that frame of truck is rusted out and not sure what to do, can't afford new frame and still owe a little over 9 grand for it....please advise what to do next. Thank u
The frame has rusted and broke behind the cab
FRAME RUST
The contact owns a 2004 Toyota Tacoma. The contact stated that the underside of the vehicle started to flake and fall off in pieces. The vehicle was taken to a local dealer where it was diagnosed with needing the frame replaced however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 165,000.
FRAME ROT ON THE MID CHASSIS UP TO THE FRONT CHASSIS WHERE THE FRAME BEGINS TO CURVE INWARD TOWARDS THE ENGINE. FRAME ROT IS ON LEFT AND RIGHT SIDE OF THE VEHICLES INNER FRAME. FAILED STATE INSPECTION.
2004 TOYOTA TACOMA. CONSTITUENT WRITES REGARDING A CRACKED FRAME ON VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, DENIED ANY ASSISTANCE. THE CONSUMER STATED THE MANUFACTURER ADVISED THERE WAS A RECALL IN 2010 THAT EXPIRED IN 2019. THE PREVIOUS OWNER DID NOT HAVE THE REPAIR COMPLETED. *JS
RE: DEFECTIVE FRAME ON 2004 TOYOTA TACOMA EXTEND CAB DEAR SIR OR MADAM: I AM REACHING OUT TO YOU FOR ASSISTANCE REGARDING THE DEFECTIVE FRAME ON MY 2004 TOYOTA TACOMA EXTENDED CAB. I PURCHASED THIS VEHICLE USED IN 2012 FROM A PRIVATE OWNER. I DID NOT KNOW AT THE TIME, NOR DID THE PREVIOUS OWNER ADVISE ME THAT HE RECEIVED A MANUFACTURER'S RECALL ON THE TRUCK FROM TOYOTA IN 2010 REGARDING A CRACKED FRAME BECAUSE THE VEHICLE WAS NOT TREATED DURING MANUFACTURING TO PROHIBIT RUST CORROSION. PLEASE SEE ATTACHED LETTER.
CALLED TOYOTA 2 YEARS AGO ABOUT RUST ON MY TRUCKS FRAME NEAR THE REAR LEAF SPRING MOUNTING AREA. WAS BLOWN OFF BY TOYOTA CUSTOMER CARE. IN DECEMBER WAS DRIVING AND THE FRAME RAILS LITERALLY SNAPPED AN BOWED, THE ONLY THING THAT SAVED MY LIFE WHILE DRIVING 70MPH, ON THE INTERSTATE 70 BETWEEN HAGERSTOWN MD AND HANCOCK MD, HOME FROM WORK WAS THE BED CONTACTING THE CAB OF THE TRUCK AND MIRACULOUSLY HOLDING HOLDING IT UP AND ALLOWING ME TO GET IT SAFELY OFF THE ROAD AND CALL MY MECHANIC. THE SHEET METAL OF THE TRUCK IS RUST FREE AND IN GOOD CONDITION. THE FRAME IS A TOTAL LOSS. THE TRUCK WAS AT TOYOTA IN 2010 AND 2011 FOR FRAME INSPECTIONS. THIS IS A KNOWN ISSUE WITH THESE TRUCKS AND NOW IM TOLD THAT TOYOTA WONT DO ANYTHING ABOUT IT. IF THEY WOULD HAVE FIXED IT OR ADDRESSED MY CONCERNS IN 2018 OR EVEN 2019 I WOULDNT HAVE NEARLY CRASHED MY TRUCK. THE IDEA OF A SAFETY CAMPAIGN IS THAT THEY KNOW THERE IS AN ISSUE, THEIR WAS A CLASS ACTION SUIT, THEY HAVE FRAMES AVAILABLE AND THEY NEED TO REPLACE MY FRAME ON MY TRUCK AND MAKE IT SAFE AGAIN. IT IS THE ONLY TRUCK I HAVE I USED IT TO TAKE CARE OF MY DOGS AND MY THE ROADS TO MY HOME ARE VERY STEEP AND A 2WD OR FRONT WHEEL DRIVE WILL NOT MAKE IT IN SNOWY OR RAINY WEATHER. TOYOTA'S CASE # IS 2102242008, PHONE NUMBER TO CALL IS 1800-331-4331.
2004 TACOMA FRAME SO ROTTED THAT UPON HITTING A LARGE HOLE WOULD FINISH OFF THE RUSTED FRAME. THIS TYPE OF RUST AND EROSION IS NOT FROM NORMAL WEAR.. THIS IS DUE TO THE MANUFACTURING OF THE VEHICLE AND THEY WILL NOT REPLACE. THEY SAY THEY ARE AWARE OF IT.. BUT TIME LAPSED TO GET IT FIXED?? SO WHAT NOW I AM OUT $15K ON A 16 YEAR OLD TRUCK. SINCE WHEN DID RECALLS HAVE AN EXPERATION DATE??
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT APPROXIMATELY 12 YEARS THE VEHICLE WAS TREATED WITH A RUST INHIBITOR HOWEVER, THE SUBFRAME WAS SEVERELY RUSTED. ADDITIONALLY, THERE WERE SEVERAL RUST HOLES TO THE SUBFRAME. THE CONTACT CONTACTED TOYOTA OF VINELAND (650 N DELSEA DR, VINELAND, NJ 08360, (856) 559-7690) WHO STATED THAT THEY WERE UNABLE TO PROVIDE THE REPAIR UNDER A RECALL. THE DEALER ALSO STATED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 120,165. *LN THE CONSUMER SUBMITTED PHOTOS. *TR
TACOMA PURCHASED FEB.2019 WITH SOME RUST FOUND ON FRAME.TRUCK SENT TO BODY SHOP APR. 2020 TO ADDRESS RUST.TRUCK HAD BECOME UNREPAIRABLE DUE TO "SEVERE RUST IN MULTIPLE LOCATIONS ON FRAME","RUST HOLES AND CRACKING BAD ON DRIVER SIDE FRAME NEAR FUEL TANK" AND "FRAME IS RUSTING BAD FROM INSIDE OUT"(QUOTES FROM MECHANIC). TRUCK WILL NOT PASS INSPECTION.
MY 2004 TOYOTA TACOMA HAS FRAME DAMAGE UNDERNEATH (PICTURE ENCLOSED) I LEARNED OF A 15 YEAR MANUFACTURER EXTENDED WARRANTY ON THE FRAME OF MY TRUCK WITHIN THE LAST FEW MONTHS. I PUT IN A COMPLAINT TO TOYOTA (I LOST CLAIM NUMBER) AND WAS TOLD THE WARRANTY HAD EXPIRED IN MAY OF 2019 AND WAS OUT OF LUCK, HE ALSO SAID THAT 15 YEAR WARRANTY EXTENSION WERE MAILED OUT IN THE PAST BUT ,TROUBLE IS MY WIFE AND I DO NOT RECALL SEEING THIS INFORMATION DO TO THIS I WAS UNABLE TO GET MY FRAME FIXED UNDER THE WARRANTY AND I CANNOT AFFORD OUT OF POCKET FEE TO FIX MYSELF. WHAT ISSUE I DO HAVE IS I HAD MY VEHICLE AT A TOYOTA DEALERSHIP BEING WORKED ON FOR A "SAFETY RECALL " JULY OF 2018 AND I WAS WONDERING AT LEAST AS A CUSTOMER COURTESY WHY I WASN'T MADE AWARE OF THIS FRAME RECALL WHILE UNDER REPAIR FOR THE SAFETY RECALL, I WOULD HAVE GOT THE WORK DONE HAD I KNOWN AND AS STATED EARLIER KNOWN BY RECEIVING INFORMATION IN THE MAIL ABOUT THIS. THE TOYOTA REP SAID SINCE IT EXPIRED I WAS OUT OF LUCK AND THAT IS WHY I'M REACHING OUT TO YOU ABOUT THIS MATTER. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE IN FOR INSPECTION IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE SUB FRAME OF THE VEHICLE HAD SUSTAINED SEVERE RUSTING AND CORROSION. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE AND FAILED THE STATE INSPECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026