2010 Toyota Tacoma Suspension Problems

2010 Toyota Tacoma with 91K miles have frame corrosion and now has holes. I contacted Toyota motor sales USA, Inc. and informed them why I NEVER received a recalled and they said it was mailed May 2019 and expired in 2022-there’s nothing they can do and if I went to the dealership for my inspections they would of known of the recall instead of going to an independent dealer. I’ve attached current photos showing the extent of corrosion over the years. Unbelievable, the recall should still be open.

FRAME IS RUSTING. BADLY.

[XXX] I ordered lower control arms from [XXX] . Not even a year later I had experienced a clunking noise when I turned the steering wheel. That weekend my wife and I rode up to our campsite. Seeing a deer in the road I slowed down only for the truck to veer to the left and almost hitting a logging truck. Talking to a mechanic, he told me that it was the bushings of the lower control arms at fault. Having no choice I bought two new control arms and had a shop put them on. Calling extreme terrain, they told me even though it has not been a year they couldn't give me a refund if I returned the old ones back to them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FRAME IS RUSTING.

Recently had routine service done on my 2010 Toyota Tacoma. Mechanic noted a lot of corrosion of the frame, including where leaf springs and axles are connected. He said that he had difficulty putting the vehicle on the lift for service due to the amount of corrosion and that he could not assure me that the vehicle is safe to drive.

My vehicle, which has been inspected at my local Toyota dealership, has significant rust corrosion, with perforation through the frame in several areas. I was told by the service manager that Toyota had sent out letters to owners (not a recall) to bring their vehicles in for inspection for this problem and that they would repair or replace the frame. I had not received any correspondence about this issue and have been told that this program expired in September of 2021,which now leaves me with the financial liability of replacing or repairing, which I have been told would cost between 14-20 thousand. I have contacted "The Toyota Brand engagement center" case#221121001445, and they confirm they cannot and will not do anything for me. Please let me know what possible recourse I have in resolving this issue. Thank You!! Bruce Beeman 122 Ridgewood Acres Thomaston Connecticut 06787 (860) 283-8916

ON 14 NOV 2020, I CALLED COGGINS TOYOTA, IN JACKSONVILLE, FLORIDA IN REGARDS TO A RECALL ON LEAF SPRINGS FOR MY 2010 TACOMA. PER THE RECALL REMEDY ON THEIR WEBSITE, "TOYOTA WILL REPLACE THE LEAF SPRINGS WITH NEWLY DESIGNED ONES." THE SUPERVISOR AT COGGINS (JENNY, I BELIEVE) TOLD ME THE REMEDY WOULD ONLY BE IMPLEMENTED IF THE DEFECT CAN BE PHYSICALLY IDENTIFIED VIA INSPECTION, REGARDLESS OF WHAT IT SAYS ON THEIR RECALL WEB SITE. SHE REFUSED TO IMPLEMENT THE REMEDY IN SPITE OF THE RISK FACTORS, WHICH INCLUDE POSSIBLE FIRE INVOLVING THE FUEL TANK. TOYOTA SHOULD BE REQUIRED TO MITIGATE THE HAZARD, NOT WAIT FOR IT TO PRESENT ITSELF AND CAUSE HARM OR DEATH. PER THE TOYOTA RECALL WEBSITE: VIN: [XXX] YEAR: 2010 MAKE: TOYOTA MODEL: TACOMA RECALL DATE: SEPTEMBER 29, 2014 MANUFACTURER RECALL NUMBER: E02 DESCRIPTION; THE SUBJECT VEHICLES' REAR SUSPENSION SYSTEM CONTAINS LEAF SPRINGS THAT ARE CONSTRUCTED OF EITHER THREE OR FOUR LEAVES. THERE IS A POSSIBILITY THAT A LEAF COULD FRACTURE DUE TO STRESS AND CORROSION. IF THIS OCCURS AND THE VEHICLE CONTINUES TO BE OPERATED, THE BROKEN LEAF COULD MOVE OUT OF POSITION AND CONTACT SURROUNDING COMPONENTS, INCLUDING THE FUEL TANK. SAFETY RISK: IF THE BROKEN LEAF CONTACTS THE FUEL TANK REPEATEDLY, IT COULD PUNCTURE THE TANK AND CAUSE A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, THIS COULD RESULT IN A FIRE. REMEDY: TOYOTA WILL REPLACE THE LEAF SPRINGS WITH NEWLY DESIGNED ONES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR LEAF APRINGS LOOK A BIT LOOSE AND WORN OUT

REAR LEAF SPRING IS ARCHED BACK LOOKS LIKE IT GOING TO BREAK I JUST NOTICED IT I TOOK IT IN FOR SERVICE AT BIG O TIRES AND THEY POINTED IT OUT

BROKEN REAR SPRING LEAF. SAME ISSUE AS NHTSA RECALL ID 14V604000 DATED 29 JAN 2016. RECALL ISSUED FOR TACOMA PRE-RUNNER AND 4X4. MY VEHICLE IS A 2010 TACOMA BASE MODEL. LAST COUPLE OF DAYS THE VEHICLE SOUNDED DIFFERENT AFTER GOING OVER A POTHOLE. TOOK THE VEHICLE TO MY MECHANIC AND HE REPORTED A BROKEN SPRING LEAF

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE VIBRATED AFTER THE FRAME HAD BEEN REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AUBREY ALEXANDER TOYOTA (1324 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 743-1171) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

IN SEPTEMBER 2016 I WAS INFORMED OF SAFETY RECALL AND PUT ON WAIT LIST. CALLED RIVERSIDE TOYOTA ROME GA MARCH 2017 AND WAS TOLD STILL WAITING ON PARTS WITH 250 PEOPLE ON WAIT LIST IN FRONT OF ME. NOT TOYOTAS FAULT BUT FAULT OF OUTSOURCED PARTS

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DEALER HAS NOT REMEDIED THIS RECALL. I CALLED TO MAKE AN APPOINTMENT OVER 23 WEEKS AGO. I WAS TOLD THE PARTS WOULD BE THERE IN 7 TO 10 DAYS. I CALLED AND WAS TOLD BY THE DEALER THEY ARE WAITING FOR THE PARTS FROM THE VENDOR.

REGARDING RECALL # 14V-604. TOOK VEHICLE IN FOR INSPECTION ON NOV 8, 2016 AT BIG ISLAND TOYOTA, LOCATED IN KAILUA KONA, HI. DEALERSHIP SAID TRUCK FAILED INSPECTION. SAID REPLACEMENT PARTS WOULD ARRIVE IN SIX TO EIGHT MONTHS. SEEMS UNREASONABLE AMOUNT OF TIME TO REPAIR A DEFECTIVE VEHICLE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE DEALER REFUSED TO DO THE REPAIR DUE TO THE VEHICLE HAVING A LIFT KIT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE LIFT KIT WOULD NEED TO BE REMOVED PRIOR TO THE RECALL BEING REMEDIED. THE CONTACT REFUSED BECAUSE HE WOULD BE CHARGED FOR THE LIFT KIT TO BE RE-INISTALLED, EVEN AFTER THE MANUFACTURER WAS NOTIFIED THAT THE VEHICLE WAS PURCHASED NEW WITH THE LIFT KIT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS NOTIFIED IN EARLY 2015 (NOT SURE OF THE ACTUAL DATE) OF A PENDING RECALL NHTSA# 14V604 OR TOYOTA # E02 REGARDING A PROBLEM WITH REAR SUSPENSION LEAF SPRING ASSEMBLIES. I RECEIVED A SECOND LETTER(IN 2015) ABOUT THE SAME ISSUE NOTING THAT A SOLUTION WILL BE IN PLACE IN EARLY 2016. I HAVE NOT HEARD FROM TOYOTA REGARDING THIS ISSUE IN 2016 YET THE ISSUE RECALL IS STILL ACTIVE ON THE NHTSA DATA BASE. AT THIS TIME, I HAVE NOT HAD AN INCIDENT WITH MY VEHICLE BUT AM DISAPPOINTED THAT TOYOTA HAS BEEN SO DELIBERATE IN FIXING THE PROBLEM. THAT IS MY COMPLAINT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE DEALER SCHEDULED AN APPOINTMENT AND INSPECTED THE VEHICLE, BUT THE RESULTS WERE NOT PROVIDED. IN ADDITION, THE DEALER INDICATED THAT THE PARTS MAY NOT BECOME AVAILABLE UNTIL MID DECEMBER 2016 OR POTENTIALLY JANUARY 2017. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: CALLED TOYOTA DEALER 05/24/2016 I WAS TOLD NO PARTS WERE AVAILABLE AT THIS TIME AND THAT IT WOULD BE IN THE WEEK AFTER SOMEONE FROM THE SERVICE DEPT WILL CALL TO SCHEDULE. ON 06/07/2016 I LEFT A FOLLOW UP MESSAGE. THE SERVICE DEPT GOT BACK TO ME AND SAID SHE DIDN'T KNOW WHAT I WAS TALKING ABOUT BECAUSE THEY HAVE A SCHEDULED APT FOR ME TO BRING MY VEHICLE, MIND YOU I HAVE NOT RECEIVED A MESSAGE. FINALLY AFTER A MONTH TODAY WE TOOK OUR TRUCK IN THIS MORNING ONLY TO GET CALLED 30 MINUTES LATER THAT THEY MADE A MISTAKE AND HAVE NO PARTS IN STOCK AND WILL CALL ME ONCE THEY HAVE IT AGAIN. THAT RIGHT THERE IS UNACCEPTABLE. MY HUSBAND AND I HAD TO ADJUST OUR WORK SCHEDULE LOSING HOURS TO BRING OUR TRUCK IN ONLY TO BE CALLED LATER. THEY COULDN'T TELL US THE DAY BEFORE WHEN THEY CALLED TO CONFIRM THE APPOINTMENT OR WHEN WE CHECKED IN.