2016 Toyota Tacoma Complaint Log

FIRST INCIDENT OCCURED WHILE VEHICLE WAS STUCK IN LIGHT SNOW AND ICE CONDITION. 4-WHEEL DRIVE SYSTEM DID NOT APPEAR TO BE OPERATING PROPERLY. ENGAGED NEW "CRAWL-CONTROL" SYSTEM PER OWNER'S MANUAL INSTRUCTIONS. DURING USE OF CRAWL-CONTROL THE MOTOR RPM'S EXCEEDED 5,500; IMMEDIATELY PRESSED ENGINE-STOP BUTTON AND APPLIED BRAKES. INCIDENT RESULTED IN CATASTROPHIC DAMAGE OF FRONT DRIVE-LINE. DAMAGE INCLUDED FRONT DRIVE-SHAFT FAILURE; DEALER INDICATED "DRIVE-LINE" REPLACED. SIGNIFICANT DAMAGE TO COMPONENTS ADJACENT TO FRONT DRIVE-SHAFT. VEHICLE REPAIRED UNDER WARRANTY. TWO DAYS AFTER SERVICE RANDOM BRAKE LOCK-UP OCCURS WHILE DRIVING; VEHICLE SKIDS OUT OF CONTROL. NO MALFUNCTION INDICATORS SHOWING. ABS ALSO DOES NOT ACTIVATE DURING PANIC STOP BRAKE APPLICATION. BRAKE LOCKUP EXPERIENCED IN WINTER CONDITIONS AT HIGH ELEVATION NEARLY CAUSING POTENTIALLY FATAL ACCIDENT (1,000FT DROP FROM ROAD TO CANYON BOTTOM, NO GUARD-RAILS). WHILE DRIVING AT 30MPH THE REAR END OF THE TRUCK BEGINS TO SLIDE SIDEWAYS. UPON COMING TO A STOP IT IS DISCOVERED THAT THE VEHICLE WILL NOT DRIVE FORWARD. ENGAGED 4-WHEEL DRIVE AND VEHICLE STRUGGLED TO MOVE. ENGAGED DIFFERENTIAL LOCK AND DROVE BACKWARDS FOR 80FT. WHEELS APPEAR TO BECOME UN-LOCKED. DRIVE FORWARD FOR ANOTHER 500 YARDS AND SAME SITUATION OCCURS.

PASSENGER SIDE DOOR COMES UNLATCHED WHILE DRIVING. COLD WEATHER FREEZES INSIDE THE LATCH-HANDLE AND DOES NOT COMPLETE LATCH. WHEN PASSENGER PUT WEIGHT ON DOOR THEY NEARLY FELL OUT OF THE MOVING VEHICLE. A SECOND OCCURRENCE WAS OBSERVED WHEN GOING THROUGH A CORNER; NO PASSENGER.

HAD AN ARE TRUCK CAP PUT ON AFTER 5 MILES OF DRIVING TRUCK INDICATOR LIGHT CAME ON "BRAKE MALFUNCTION". GOT TRUCK HOME TRIED TO RESTART AND NOW TRUCK WILL NOT START SAYING "CHECK CHARGING SYSTEM AND BRAKE MALFUNCTION

IT'S IMPORTANT TO NOTE THAT I OWN TWO IDENTICAL 2016 TACOMA TRD OFF ROAD AUTOMATIC AND BOTH HAVE LESS THAN 10,000 MILES. ONE IS FINE AND THE OTHER HAS SERIOUS POWER TRAIN (ENGINE/TRANSMISSION) PROBLEMS RESULTING IN EXTREMELY SLOW ACCELERATION AND OVERALL SLUGGISH PERFORMANCE, TRANSMISSION CONSTANTLY SHIFTING TO COMPENSATE FOR LACK OF POWER, TRANSMISSION SLOW TO ENGAGE GEARS CAUSING DANGEROUS HESITATION AND SURGE, OCCASIONALLY SLAMMING INTO GEAR CAUSING SUDDEN JERK AND LUNGE, CRUISE CONTROL IN UNUSABLE DUE TO CONSTANT GEAR HUNTING EVEN ON FLAT HIGHWAY, VEHICLE IS VERY UNSAFE IN STOP AND GO TRAFFIC DUE TO HESITATION AND SURGING, AND MERGING INTO TRAFFIC AND BUSY HIGH SPEED HIGHWAY TRAVEL IS A NIGHTMARE. THE FOLLOWING BUSINESS DAY AFTER TAKING DELIVERY I BROUGHT TO DEALER WITH THE ABOVE COMPLAINTS AND WAS TOLD THAT THE COMPUTER NEEDED TO LEAN MY DRIVING STYLE AND IT WOULD TAKE UP TO 5,000 MILES. AT ONE POINT DEALERSHIP SERVICE TECH, SERVICE ADVISER, AND SERVICE MANAGER ACKNOWLEDGED THE PROBLEMS AND I WAS TOLD THAT TOYOTA WAS ALREADY AWARE AND WORKING ON A FLASH UPGRADE THAT THEY HOPED WOULD FIX. I WAS TOLD THAT I HAD NO CHOICE BUT TO DRIVE THE VEHICLE AND WAIT FOR THE FLASH. DEALERSHIP PERSONNEL NOW DENY ANY PROBLEMS. I FILED A CLAIM WITH TOYOTA AND DEALER NOW REFUSES TO TRY AND FIX THE PROBLEMS. THIS MODEL IS BEING SHIPPED WITH VERY LOW TRANSMISSION FLUID ACCORDING TO THE SERVICE TECH WHICH IS CERTAIN TO DIMINISH THE LIFE OF THE TRANSMISSION. HE ALSO SAID THAT SOMETHING IS WRONG WITH THE TORQUE CONVERTER. I HAVE FILED A CLAIM FOR REPURCHASE BUT DEALERSHIP IS UNCOOPERATIVE AND TOYOTA REPORTS THAT AFTER REVIEWING MY CLAIM THAT THEY WERE UNABLE TO VERIFY ANY OF MY CONCERNS. THERE ARE MANY OWNERS REPORTING TO BE EXPERIENCING THE SAME PROBLEMS AND TO DATE TOYOTA HAS DONE NOTHING TO RESOLVE THAT I AM AWARE OF.

TRANSMISSION HAS A DELAYED ENGAGEMENT ON A COLD START. WHEN SHIFTING FROM PARK TO EITHER DRIVE OR REVERSE, THE TRUCK MOVES SLIGHTLY THEN A HARD LOCK UP IS FELT. I BELIEVE THIS TO BE A SAFETY ISSUE. WHILE BACKING UP ONTO STREET, WHEN SHIFTING FROM REVERSE TO DRIVE, THERE WAS A SIGNIFICANT DELAY WITH NO MOVEMENT. WITH ONCOMING TRAFFIC I WAS WORRIED WHETHER ON NOT IT WOULD ENGAGE AT ALL. COULD HAVE CAUSED A ACCIDENT.

SAFETY ISSUE - WHEN STARTING COLD AND ENGAGING REVERSE, THE TRUCK SOMETIMES FAILS TO ENGAGE THE REVERSE GEAR CAUSING A DELAY OF 3-6 SECONDS, THEN ENGAGES SUDDENLY CAUSING TRUCK TO SURGE IN REVERSE. THIS SURGE COULD CAUSE A SAFETY ISSUE FOR ANY PEDESTRIANS BEHIND THE VEHICLE AS WELL AS POSSIBILITY OF BACKING INTO SOMETHING. TRANSMISSION SEEMS TO SLIP. TOOK IT TO MOLLE TOYOTA IN KANSAS CITY WHO REPORTS THIS AS NORMAL.

VEHICLE IS HESITANT AND SLOW TO SHIFT AND FULLY IN GAGE TO THE NEXT GEAR WHILE ACCELERATING. SOMETIMES TAKES A FEW SECONDS TO SWITCH INTO DRIVE FROM REVERSE WHILE AT MEDIUM TEMPERATURE. SLIGHT VIBRATIONS WHILE MOVING AT SPEEDS BETWEEN 25 - 40 MPH ARE FELT IN STEERING WHEEL AND THROTTLE PEDAL. HOOD VIBRATION AT SPEEDS OVER 40 MPH AND IN DRIVE IN CAR WASH DRIER.

WINDSHIELD CRACKED 2 WEEKS AFTER PURCHASING THE TRUCK. HAD TO PAY $500 DEDUCTIBLE THROUGH MY INSURANCE, WINDSHIELD FROM TOYOTA COST $1,000. NEXT ISSUE IS MY TRANSMISSION SLIPPING WHEN SHIFTING FROM REVERSE TO DRIVE. TOOK IT INTO THE DEALERSHIP AND THEY FOUND THE TRANSMISSION TO BE LOW, THEY TOPPED IT OFF AND IT'S STILL LAGGING WHEN SHIFTING. MISS THE ENGINE IN MY 2012 2ND GEN. COME ON TOYOTA!!!!

TRANSMISSION SLIPS WHEN COLD OR AFTER THE TRUCK SITS FOR AN HOUR OR TWO. USUALLY ALWAYS OCCURS WHEN STARTING THE VEHICLE UP, REVERSING AND THEN GOING INTO DRIVE. THE TRANSMISSION HAS A PARTIAL ENGAGEMENT BUT ACCELERATION IS NOT AS INTENDED. IT WILL THEN "BANG" INTO TO GEAR AND GO. FEAR IS THAT IF YOU BACK OUT OF YOUR DRIVEWAY AND INTEND TO ACCELERATE, THE TRUCK MAY NOT MOVE AS INTENDED THUS CREATING A SAFETY HAZARD. FOR A NEW VEHICLE, THERE SHOULD NOT BE ANY SLIPPAGE ONCE SHIFTED INTO DRIVE. YESTERDAY I HAD IT WHERE THE SLIPPING LASTED THREE SECONDS BEFORE IT FINALLY WENT FULLY INTO GEAR. MY TRUCK HAS 1650 MILES ON IT AND IT'S DONE THIS SINCE THE DAY IT WAS NEW. I WOULD SAY I'VE EXPERIENCED THIS AT LEAST 70+ TIMES DURING COLD STARTS AT HOME OR AT WORK. ALSO CONCERNED ABOUT THE WEAR ON THE TRANSMISSION'S INTERNALS DUE TO THIS PARTIAL ENGAGEMENT OF A FORWARD GEAR.

THE ADHESIVE USED TO BOND THE SHEET METAL TO THE FRAME OF THE HOOD IS FAULTY. THIS CAUSES THE HOOD TO FLEX AND SHAKE AT HIGHWAY SPEEDS.

THE TRANSMISSION FAILS TO ENGAGE IN A NORMAL AMOUNT OF TIME AFTER GOING FROM REVERSE TO DRIVE. IT IS LONG ENOUGH WHERE YOU SELECT DRIVE AND BEGIN TO APPLY THROTTLE AND IT JUST REVS UP THEN ENGAGES WHILE THE ENGINE IS REVVED AND LUNGES FORWARD. IT ALSO SLIPS WHEN GOING AROUND CORNERS AT LOW SPEED AND LOW THROTTLE.

I HAD THIS TRUCK LESS THAN 2 WEEKS WITH AROUND 500 MILES ON IT AND THE WINDSHIELD CRACKED DUE TO A PEBBLE HITTING IT AT A FAIRLY LOW SPEED. THE WINDSHIELD SEEMS TO BE ESPECIALLY FRAGILE IN THE 2016 TACOMA AS I HAVE HAD MULTIPLE ROCKS HIT MY WINDSHIELD AT HIGHER SPEEDS AND NEVER HAD IT CRACK SO EASILY. I HAVE ALSO FOUND THAT MANY OTHER 2016 TACOMA OWNERS ARE EXPERIENCING THE SAME ISSUE.

THE DIFFERENTIAL NEEDED REPLACEMENT AT <10,000 DUE TO A LOUD HOWLING NOISE WHEN CRUISING AT 55 MPH. THE NOISE WAS NOTED WHEN I FIRST PICKED UP THE VEHICLE FROM THE DEALERSHIP, BUT THE VOLUME GOT MUCH LOUDER OVER TIME. EVEN MY 4 YEAR OLD CHILD ASKED, "WHAT'S THAT SOUND?" THE SERVICE RECORDS NOTED METAL "SILVER SHAVINGS" WERE FOUND IN THE DIFFERENTIAL. EVEN AFTER REPLACING THE DIFFERENTIAL, THERE HAS BEEN NO CHANGE IN THE HOWLING SOUND AT 55 MPH. I'M CONCERNED THE DIFFERENTIAL IS DEFECTIVE. MANY OTHER TACOMA OWNERS HAVE REPORTED THE EXACT SAME SYMPTOM. [HTTPS://WWW.TACOMAWORLD.COM/THREADS/3RD-GEN-POLL-REAR-END-NOISE-HOWLING-WHEN-FEATHERING-THROTTLE.442341/] TO MY KNOWLEDGE, NO ONE HAS REPORTED A SUCCESSFUL FIX.

ON A COLD START, AFTER YOU PUT THE VEHICLE IN D (DRIVE) THERE IS UP TO A 7 SECOND DELAY ON ENGAGEMENT OF THE TRANSMISSION. THE ACCELERATOR CAN BE PRESSED AND THE VEHICLE WILL NOT MOVE FOR UP TO 7 SECONDS LEAVING ME STRANDED FOR EXAMPLE IF I HAVE BACKED OUT OF THE DRIVEWAY TO THE STREET. ONCE I PLACE THE VEHICLE IN DRIVE ON A COLD START, I CANNOT MOVE FOR UP TO 7 SECONDS. THIS HAPPENS EVERY TIME ON A COLD START.

2016 TOYOTA TACOMA EXHIBITS A SEVERE RESONANT VIBRATION IN THE STEERING WHEEL AND GAS PEDAL FROM UNKNOWN SOURCE. THE BUZZING VIBRATION EMANATES THROUGH THE STEERING WHEEL AND GAS PEDAL AT A SEVERITY AND PITCH THAT CAUSES DISCOMFORT, TINGLING IN THE HANDS, ARMS, AND RIGHT LEG'TO AN EXTENT I BECOME DISTRACTED WHEN DRIVING OWING TO THE DISCOMFORT AND USE UNSAFE DRIVING METHODS TO AVOID THE STEERING WHEEL OR GAS PEDAL. 'WHEN ACCELERATING FROM 1,000 THROUGH 3,000 RPMS, THE STEERING WHEEL AND GAS PEDAL EXHIBIT A RESONANT BUZZING VIBRATION. THE VIBRATION IS POWERFUL AND WORST IN THE 2,100-2,500 RPM RANGE. EXTREME COLD WEATHER TEMPERATURES (15 DEGREES OR LESS) DAMPEN IT. 'THE VIBRATION ONLY OCCURS WHEN THE ENGINE IS UNDER LOAD. IT DOES NOT HAPPEN WHEN THE ENGINE IS REVVED THROUGH THESE RANGES IN PARK OR NEUTRAL. 'WHEN THE VIBRATION OCCURS IN THE 2,100-2,500 RANGE, IT HAPPENS AT AN INTENSITY AND FREQUENCY THAT CAUSES CLOTHES AND SHOES TO VIBRATE. MOREOVER, ONE CAN FEEL THE VIBRATION IN THE SKIN AND BONES. 'WHEN TRAVELING FOR LONG DISTANCES ON THE HIGHWAY THROUGH HILLS OR MOUNTAINS, THE ENGINE OFTEN SETTLES IN THE 2,000-2,500 RANGE. THE VIBRATION IS CONSTANTLY PRESENT IN THE STEERING WHEEL AND GAS PEDAL. AFTER LONG EXPOSURES TO THIS VIBRATION VIA LONG TRIPS, HANDS AND FEET BEGIN TO EXPERIENCE TINGLING. I CONSTANTLY TRY TO STEER WITH MINIMAL TO NO CONTACT WITH THE STEERING WHEEL AND USING CRUISE CONTROL TO AVOID THE DISCOMFORT. THIS AFFECTS DRIVER'S ABILITY TO FEEL AND MAINTAIN PROPER CONTROL OF ACCELERATION AND STEERING. I FIND MYSELF CONSTANTLY TRYING TO GET OUT OF THIS RANGE WHEN ON LONG-DISTANCE HIGHWAY TRAVEL. I HAVE BEEN WORKING WITH TOYOTA SINCE OCTOBER 2015 TO ADDRESS THIS ISSUE TO NO AVAIL. THIS INCLUDES THREE SERVICE DEPARTMENT VISITS AND MYRIAD PHONE CALLS WITH TOYOTA CORPORATE HELP LINE.

THE WINDSHIELD CRACKED AFTER THE FIRST PEBBLE HIT IT ON THE INTERSTATE. I WAS IN A CONSTRUCTION ZONE DOING ABOUT 50 MPH. WHILE THIS SOUNDS LIKE A NORMAL ISSUE, THIS HAPPENED 200 MILES AFTER GETTING THE VEHICLE. I TRADED IN MY 2009 TACOMA WHICH HAD BEEN HIT HUNDREDS OF TIMES ON THIS SAME STRETCH OF ROAD. I DIDN'T THINK TOO MUCH OF IT UNTIL I WENT TO THE AUTO GLASS REPAIR PLACE AND DISCOVERED MINE WAS THE 3RD 2016 TACOMA THAT WEEK FOR THE SAME ISSUE. FURTHER RESEARCH REVEALED THAT THE 2016 WENT TO A NEW MULTI-LAYERED GLASS THAT CUTS DOWN ON NOISE. I THINK THIS CONTRIBUTED TO THE WINDSHIELD DAMAGE. WHILE A MINOR CHIP MAY HAVE BEEN THE RESULT IF IT HAD HAPPENED WITH AN OLDER VERSION WINDSHIELD.

ON 11/23/15 I WAS ABLE TO TAKE POSSESSION OF THE VEHICLE. ON 11/24/15 I GOT INTO THE VEHICLE TO CRANK IT UP WHEN THE VEHICLE'S WARNING LIGHTS OF BRAKE, ABS WARNING TO CHECK THE ANTI'LOCK BRAKE SYSTEM AND CHECK BRAKE SYSTEM AND THE ANTISKID/TRACTION LIGHTS CAME ON AT APPROXIMATE 110 MILES. I IMMEDIATELY CALLED THE DEALERSHIP AND WAS TOLD THAT IT WOULD NOT HURT THE VEHICLE TO DRIVE IT AND THAT IT WAS SAFE. I WAS TOLD THAT IT WAS PROBABLY JUST A FUSE BY A SALESPERSON, WHO ALLEGEDLY TALKED TO ONE OF THE MASTER TECHNICIANS ABOUT THE SITUATION. ON 11/30/15 I ALSO REPORTED THAT THE CRUISE CONTROL WAS ALSO NOT WORKING TO THE SERVICE DEPARTMENT WHEN I ARRIVE AT THE DEALERSHIP. THE VEHICLE WAS DIAGNOSED WITH A BAD LEFT REAR SPEED SENSOR AT 185 MILES AND AGAIN THAT THE VEHICLE WAS SAFE TO DRIVE. ON 12/04/15 AT 334 MILES THE SENSOR WAS REPLACED. AS I WAS GOING HOME ON THE INTERSTATE HIGHWAY AND LESS THAN 10 MILES AWAY, THE SAME LIGHTS AND WARNING READOUTS CAME BACK ON. I IMMEDIATELY TURNED THE VEHICLE AROUND AND PROCEEDED BACK TO THE DEALERSHIP. ON MY WAY BACK TO THE DEALERSHIP WHILE SLOWING DOWN, A LOUD METALLIC BANGING/RATTLE COULD BE HEARD COMING FROM THE REAR END. WHEN I GOT BACK TO THE DEALERSHIP, I EXPLAINED THE SAME SYMPTOMS HAPPENED AGAIN AS BEFORE AND THAT NOW CLANGING/RATTLE IN THE REAR END HAD DEVELOPED TO THE SERVICE MANAGER. AT APPROXIMATELY 4:00P.M., I RECEIVED A CALL FROM THE SERVICE DEPARTMENT AND WAS TOLD THAT A REAR WHEEL BEARING WAS NOT INSTALLED CORRECTLY FROM THE FACTORY, THAT IT HAD DONE SOME DAMAGE AND THAT THE PARTS WERE ORDERED. I EXPRESSED MY CONCERNS ABOUT POSSIBLE OTHER DAMAGE SUCH AS THE BRAKES, TIRE, SENSORS OR THE REAR HOUSING AND SAFETY OF THE VEHICLE.

I CURRENTLY HAVE A 2012 GMC PICK UP WITH LARGE CRACK OVER THE INSTRUMENT PANEL.

BLIND SPOT MONITOR (BSM) - FROM THE FIRST DAY I DROVE THE TRUCK OFF THE LOT, THE BSM ERROR MESSAGE CAME ON. THIS HAS BEEN AN ONGOING ISSUE AND THE ERROR LIGHT COMES ON AT LEAST 3-4 TIMES PER WEEK WHILE DRIVING. DURING MY FIRST SERVICE, THE SERVICE TECHNICIAN SAID THAT THEY NEEDED TO REPLACE A BAD SENSOR. ITS BEEN ALMOST 4 MONTHS AND I STILL HAVE NOT RECEIVED A CALL BACK BY THE DEALER'S SERVICE DEPARTMENT TO BRING MY TRUCK IN FOR THE SENSOR REPLACEMENT.

2016 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO POOR HANDLING AND UNTIMELY REPAIR OF VEHICLE. *LD UPDATED 10/04/2017*JS