2017 Toyota Tacoma Complaint Log

RECEIVED A SAFETY RECALL INVOLVING LEAKAGE FROM THE REAR DIFFERENTIAL, NHTSA RECALL NO. 17V-285. TOOK TO PETERSON TOYOTA, BOISE, ID, ON 6/28/2017, AND WAS TOLD THAT I SHOULD TURN THE VEHICLE IN. HOWEVER, THEY OFFERED TO PROVIDE ONLY A REPLACEMENT CAR, NOT A TRUCK, WHICH WOULD NOT BE OF ANY USE TO ME. THEY ALSO REFUSED TO TELL ME HOW LONG IT WOULD TAKE TO GET PARTS, POSSIBLY MONTHS. I CALLED THE TOYOTA CORP CUSTOMER SERVICE NUMBER ON THAT DAY (1-888-270-9371), AND WAS TOLD A DEALER CUSTOMER SERVICE REP WOULD CONTACT ME NLT 6/30. NO ONE CALLED, AND I CALLED TOYOTA AGAIN ON 7/1, AND WAS TOLD THAT BOTH A PETERSON AND A REGIONAL CUSTOMER SERVICE REP WOULD CONTACT ME NLT 7/3. NO ONE CALLED. I AGAIN CALLED TOYOTA ON 7/6, AND WAS TOLD THAT I WOULD RECEIVE A CALL FROM CUSTOMER SERVICE NLT 7/7. AGAIN, NO ONE CALLED. PETERSON TOYOTA OF BOISE AND TOYOTA CORP ARE REFUSING TO ANSWER MY QUESTIONS CONCERNING THIS SAFETY RECALL. THE CUSTOMER SERVICE REP AT THE 888 NUMBER HAS APOLOGIZED NUMEROUS TIMES AND SAYS SHE CAN NOT UNDERSTAND WHY I HAVE NOT BEEN CONTACTED BY A PETERSON AND A REGIONAL CUSTOMER SERVICE MANAGER. *TR

NOTICING THAT AS I COME TO A STOP AT THE LAST SECOND THE DRIVETRAIN SEEMS TO SNAP OUT OF GEAR CAUSING A VERY LOUD CLUNK AT THIS POINT THE VEHICLE SEEMS TO FREE WHEEL FORWARD UNSAFELY. . THE JOLT YOU GET CAN BE COMPARED TO PUTTING THE VEHICLE INTO GEAR AT TOO HIGH OF AN IDOL, WHICH WILL CAUSE PREMATURE WEAR AND TEAR TO YOUR DRIVETRAIN. ALSO, THE ENGINE SEEMS TO SURGE AT IDOL WHILE IN GEAR AND IF YOU AREN'T READY FOR IT AND YOU ARE PARKING BEHIND SOMETHING, YOU RUN THE RISK OF HITTING IT.. I HAVE ADDRESSED THE DRIVETRAIN ISSUE WITH THE DEALER, BUT THEY SAY THEY CAN'T GET THIS TO HAPPEN FOR THEM. VERY INTERESTING CONSIDERING THERE SEEMS TO BE OTHERS WITH SIMILAR ISSUES.

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. WHILE THE VEHICLE WAS IN THE DRIVE POSITION, THE VEHICLE DROVE IN REVERSE AND A TRACKING NOISE WAS HEARD UNDERNEATH THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCED TOYOTA (1400 AUTO CENTER DR, MERCED, CA 95340, PHONE NUMBER: (844) 553-4296) WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TOYOTA OF ESCONDIDO (231 E LINCOLN PKWY, ESCONDIDO, CA 92026) WHO STATED THAT PARTS WERE NOT AVAILABLE AND PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DIFFERENTIAL WAS LEAKING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LYNCH TOYOTA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 1,800. PARTS DISTRIBUTION DISCONNECT.

THE CURRENT RECALL AFFECTING 2016/2017 TOYOTA TACOMA REAR END DIFFERENTIALS DOES NOT INCLUDE THE OFF ROAD MODELS. MY DIFFERENTIAL IS LEAKING AS WELL AS MANY OTHERS AS EVIDENCED BY TOYOTA TACOMA FORUMS. WHY IS THIS? WE ARE AT THE SAME RISK OF POTENTIAL CATASTROPHIC FAILED AS THE NON OFFROADS MODELS.

H0G / 17V285 RECALL. REAR DIFFERENTIAL LEAK. 66 DAYS WAITING ON REMEDY WITH NO DEFINITE END IN SIGHT. NOT ONE PERSON IN THE WORLD OF TOYOTA CAN OR WILL GIVE AN ANSWER.

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUTONATION TOYOTA MALL OF GEORGIA (3505 BUFORD DR NE, BUFORD, GA 30519, (770) 674-6083) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CUANDO EL VEHCULO EST FRO, ES DECIR CUANDO LA AGUJA DE LA TEMPERATURA EST POR DEBAJO DE LA MITAD, AL DISMINUIR LA VELOCIDAD SE SIENTE MU RUDO LA ENTRADA DE LOS CAMBIOS INCLUSIVE COMO DE GOLPE, UNA VEZ QUE LA TEMPERATURA LLEGA A LA MITAD SE RESUELVE EL PROBLEMA, YA LO HE LLEVADO TRES VECES A LA AGENCIA, YA ACTUALIZARON LA COMPUTADORA DE LA TRANSMISIN Y NO SE HA RESUELTO EL PROBLEMA

WHILE DRIVING MY TACOMA AT FREEWAY SPEED, I ACCIDENTALLY HIT THE GEARSHIFT FORWARD INTO NEUTRAL. THIS CAUSED THE ENGINE TO SHUT OFF, LOSING POWER ASSIST TO THE STEERING, BRAKING, ETC. EVERY WARNING LIGHT ON THE DASH BEGAN TO FLASH INCLUDING LOW OIL PRESSURE, HIGH TRANS TEMP, ETC. I ALSO RECREATED THIS PROBLEM AT A LATER TIME (AFTER I FIGURED OUT WHAT HAD HAPPENED) AND IT WAS THE SAME RESULT--THE TRUCKS MOTOR DIED WHEN SHIFTED INTO NEUTRAL CAUSING A VERY DANGEROUS SITUATION FOR AN INEXPERIENCED DRIVER.

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN ABNORMAL WHINING SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FRED ANDERSON TOYOTA LOCATED AT 777 BREVARD RD ASHEVILLE, N.C 28806) WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.

ON UPHILL 1 OR 2% GRADE, THE TRANSMISSION SHIFT AND HOLD ONTO LOWER GEAR WHEN CLIMBING UPHILL THEN WILL NOT UP SHIFT WHEN GAS PEDAL IS RELEASED. TRANSMISSION CAN'T DECIDE WHAT GEAR TO GO TO OR STAY IN.. CONSUMING UN NECESSARY FUEL AND POSSIBLE SPUN. AND ALSO AUTOMATICALLY ENGAGE ENGINE BRAKE WHEN TRAVELING STIFF DOWN HILL.

FRONT SEAT HEAD REST WILL NOT STAY IN POSITION - KEEP MOVING UP BY ITSELF.

THE TRANSMISSION DOES NOT ENGAGE ON TAKE OFF INITIALLY, IT ALSO JUMPS AS YOU ARE SLOWING DOWN ,COMING TO A STOP AT A STOP LIGHT. IT HAS BEEN IN 4 TIMES FOR THIS SAME ISSUE. TOYOTA KNOWS THERE IS A PROBLEM, AND THEY ACKNOWLEDGE IT, BUT DOES NOT HAVE A FIX FOR IT. WHAT HAPPENS WHEN MY WARRANTY IS EXPIRED. IT IS DEFINITELY GETTING WORSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

WHILE DRIVING ON FREEWAY AT 65 MPH A SUDDEN VERY LOUD NOISE WAS HEARD, INITIALLY THOUGHT IT WAS A TIRE, BUT AFTER VERIFYING THAT THE TRUCKS STABILITY WAS NOT LOST (IN JUST A COUPLE SECONDS) THEN STARTED FEELING AIR COMING FROM THE TOP. OPENED UP THE SUN/MOON ROOF COVER AND PIECES OF THE GLASS FELL. WAS NOT DRIVING BEHIND A TRUCK, NOR IN CONSTRUCTION ZONE NOR UNDER ANY TYPE OF BRIDGE OR BY-PASS. THE FREEWAY DIDN'T HAVE ANY BIG BUMPS, NOR DIPS. ONLY TWO OTHER VEHICLES WERE AROUND, ONE ON EACH SIDE BUT A BIT BEHIND ME, SINCE MY VEHICLE WAS IN THE MIDDLE LANE OF A 3-LANE FREEWAY.

REAR DIFFERENTIAL NOISE EFFECTING ALL 2016 AND 2017 TACOMA TRUCKS. TOYOTA HAS ALREADY REPLACED DIFFERENTIAL, THIS MADE NO IMPROVEMENT ,THE NOISE IS THE SAME. TOYOTA FST SAD THEY ARE AWARE OF THE ISSUE AND WORKING ON A CORRECTION. I JUST HOPE THIS IS FIXED BEFORE THE REAR END LOCKS UP ON SOMEONE TACOMA AND CAUSES AN ACCIDENT.

I PULLED UP TO PARK THE TRUCK. AFTER PUT IN PARK THE 2017 TOYOTA TACOMA LUNGED FORWARD. THIS CAUSED THE VEHICLE TO HIT A BRICK WALL. THERE WAS ALMOST $5950.00 IN DAMAGE TO THE TRUCK AND THE AIRBAGS DID NOT GO OFF. I WATCHED MYSELF CRASH INTO THE WALL AND COULD NOT STOP THE TRUCK.

TRANSMISSION HAS JERKY SHIFTING AND LOW AT FLUID. PURCHASED 4X2 AUTOMATIC ON FEB 2017 WITH 20 MILES ON IT. WITHIN 2 DAYS OF DRIVING IT I FELT THE HARD JERKS OF THE TRANSMISSION AT THE START OF THE DAY. ONCE IT RUNS FOR MORE THAN 7 MINUTES THE HARD SHIFTING OF GEARS STOPS. I CALLED SERVICE DEPT AT THE DEALER THEY TOLD ME IT IS THE ADAPTIVE TRANSMISSION LEARNING, NOT TO WORRY IT IS NORMAL AND IT WILL STOP AFTER 600 MILES. I ALSO NOTICED IT IS VERY STIFF SHIFTING FROM P TO R AND D IN MORNINGS ONLY. AT 650MILES THE HARD SHIFTING CONTINUED. I WENT TO DEALER AND AFTER A CURSORY INSPECTION AND 5 MINUTE DRIVE TECH TOLD ME NOTHING IS WRONG. I ASKED HIM TO CHECK THE ATF LEVEL BECAUSE MANY PEOPLE WROTE ONLINE ABOUT LOW ATF LEVELS CAUSING THE PROBLEMS. TECH SAID THEY DO NOT SEND OUT VEHICLES WITHOUT PROPER LEVELS OF FLUIDS AND IT COULD NOT BE. I ASKED MANAGER TO MAKE SOMEONE CHECK. THEY OF COURSE WOULD NOT LET ME WATCH THEM IN THE SERVICE BAY WHEN THEY TOOK IT BACK BUT LATER INSISTED THEY DID CHECK MY ATF AND IT WAS FULL. IT IS NOW AT 827 MILES AND I AM GOING TO A DIFFERENT DEALER TO HAVE THEM CHECK FOR ME BUT I AM WORRIED THE LONGER I DRIVE IT WITH LOW ATF IT WILL DAMAGE THE TRANSMISSION WORSE.

DRIVELINE VIBRATION UNDER DECELERATION AROUND 0-30 MPH

THE TRANSMISSION IS UNABLE ABLE TO LOCATE THE CORRECT GEAR.

BUZZY VIBRATION IN ACCELERATOR PEDAL IS NOTICEABLE, FROM 25MPG TO 75MPH. IT SEEMS, AS VIBRATION IS RELATED TO THE AUTOMATIC TRANSMISSION. I CURRENTLY, HAVE A 2017 TOYOTA TACOMA, OFF ROAD TRIM, 4X4 SHORT-BED, AUTOMATIC.

DRIVING HOME FROM THE DEALERSHIP, I NOTICED A HESITATION OR JERKING UPON ACCELERATION. I RETURNED THE NEXT WEEK AND WAS ADVISED THERE WAS A BULLETIN, T-SB-0077-16 AND THE SOFTWARE WAS RELOADED OR UPDATED AND THE PROBLEM WAS FIXED. WHEN I LEFT, IT APPEARED TO BE FIXED FOR THE FIRST 5 MILES, THEN THE PROBLEM RETURNED AND IS GETTING WORSE. I CONTACTED TOYOTA, COMPLAINT 170206-000100. I RECEIVED A RETURN EMAIL THE SAME DAY AND SUBSEQUENT PHONE CALL SEVERAL DAYS LATER. I WAS ADVISED I WOULD BE CONTACTED WITHIN A WEEK FOR RESOLUTION OR PLAN OF ACTION. THAT WEEK HAS COME AND GONE. MEANWHILE, THE TRUCK CONTINUALLY GETS WORSE. TWICE, I HAVE ACCELERATED FROM STOP AND THE TRUCK SEEMS TO SHIFT IN NEUTRAL AND I HAD TO LET OFF THE PEDAL FOR IT TO ACCELERATE AGAIN. ONE OF THOSE TIMES, I WAS ALMOST REAR ENDED. IT IS WORSE WHEN DRIVING IN THE CITY. THE TRUCK BEGINS JERKING AND IT IS DIFFICULT TO GET IT TO ACCELERATE. I FEEL IT IS VERY UNSAFE TO DRIVE, BUT RIGHT NOW I DON'T HAVE MUCH CHOICE. I ALMOST FEEL LIKE I NEED A TOW TRUCK, AMBULANCE, AND ATTORNEY TO FOLLOW ME EVERYWHERE. I HOPE THIS WILL AT LEAST BRING AWARENESS TO AN UNSAFE ISSUE AND OTHERS WILL BE SPARED THE POTENTIAL RESULTS.

YESTERDAY MY SON WAS IN AN ACCIDENT WHERE HE REAR ENDED ANOTHER CAR AT AROUND 40 MPH, THE OTHER CAR WAS STOPPED. THE ACCIDENT OCCURRED ON A CITY STREET IN FREMONT, CALIFORNIA. A POLICE REPORT WAS FILED. WHAT IS CONCERNING IS THAT THE AIR BAGS DID NOT DEPLOY. SEE THE ATTACHED PHOTO.

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. WHILE STOPPED, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS PREVIOUSLY TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM AND ECM NEEDED TO BE UPDATED. THE ECM AND TCM WERE UPDATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER TSB NUMBER: 0077-16. PRIOR TO THE TSB REPAIR, THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,756.

3.5L V6, LIMITED EDITION, EXTENDED CAB, 4X4, AUTOMATIC, 1200 MILES ON ODOMETER. DRIVING ABOUT 35MPH ON SNOW COVERED ROAD IN FOUR WHEEL DRIVE. ENGINE NOT COMPLETELY WARMED UP AND OUTSIDE AIR TEMPERATURE 9 DEGREES. SUDDENLY ENGINE REVVED UP WITHOUT ANY PRESSURE ON ACCELERATOR AND VEHICLE WENT INTO A SIDEWAYS SLIDE INTO THE ONCOMING LANE. REVVING LASTED ABOUT 2 SECONDS AND THEN CAME BACK TO NORMAL RPM'S. I GOT VEHICLE BACK IN CONTROL BUT THE UNEXPECTED ACCELERATION WAS AN EYE OPENER AND I WAS VERY FORTUNATE THERE WERE NO ONCOMING VEHICLES. VEHICLE WILL ALSO HESITATE WHEN COLD WHILE SHIFTING FROM REVERSE TO DRIVE AND VICE VERSA. IT TENDS TO LUNGE IN EITHER DIRECTION DEPENDING ON WHICH GEAR IT IS IN AND HAVING YOUR FOOT FIRMLY ON THE BRAKE IS THE ONLY WAY TO STOP IT FROM TAKING OFF ON YOU ONCE IT DECIDES TO GO INTO GEAR. HAVE READ MULTIPLE RELATED ISSUES INVOLVING 2016 TACOMA WITH NO TOYOTA FIX YET

THE RADIO SYSTEM CONTINUALLY REBOOTS DURING INCLIMATE WEATHER.

TRANSMISSION SLIPS WHEN COLD. DELAY IN SHIFTING FROM REVERSE TO DRIVE WHEN COLD. TRANSMISSION UPSHIFTS TOO QUICKLY AT VERY LOW SPEEDS.

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE GEARS TO FLUCTUATE BETWEEN THIRD AND FOURTH GEARS. WHEN ASCENDING UP A HILL, THE TRANSMISSION WOULD FAIL TO SWITCH TO THE PROPER GEAR, CAUSING THE RPMS TO INCREASE AND THE ENGINE TO CONTINUOUSLY REV. ALSO, WHILE IN FIRST AND SECOND GEARS, A LOUD ABNORMAL NOISE WAS HEARD COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER (JONES JUNCTION TOYOTA, 1504 BEL AIR RD, BEL AIR, MD) WHERE THE ELECTRONIC CONTROL UNIT WAS REPROGRAMMED (REFLASHED), BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THE ODOR OF BURNING OIL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD AN OIL LEAK. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN). LATER, WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THREE UNSPECIFIED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPONENT HAD DISCONNECTED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A LOANER VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.