2002 Toyota Tundra Body & Structure Problems

Excessive frame corrosion and corrosion holes involving even rear subframe

Frame needs replacement

The contact owns a 2002 Toyota Tundra. The contact stated that the frame and the front bumper were severely rusted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.

I was doing maintenance on front and lifted splash guard for access to bolt. On top of the frame, near the firewall, was severe rust. It looks as if the frame could crack at any time. If this happened in highway speed or in traffic, severe risk of injuries. These are known to have issues in salt states (had recalls) and I thought I checked it pretty good before buying. I think this may be from the air conditioning drain system.

The contact owns a 2002 Toyota Tundra. The contact stated that after taking the vehicle to be checked for corrosion to the subframe, the contact was advised that there was significant corrosion on the subframe and the supports underneath the truck bed. The contact was informed that the vehicle was unsafe to drive with any type of load in the truck bed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

The contact owns a 2002 Toyota Tundra. The contact stated that while the vehicle was in for routine maintenance, the mechanic discovered severe rusting and corrosion on the subframe of the vehicle. The vehicle was taken to the local dealer who determined that the vehicle was unsafe to drive due to the severe rusting of the subframe. The contact was informed that the subframe needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 200,000.

The contact owns 2002 Toyota Tundra. The contact stated that upon taking the vehicle to an independent mechanic for an oil change and tire rotation, she was informed that the subframe was severely corroded, and the vehicle was unsafe to be driven. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 250,000.

The contact owns a 2002 Toyota Tundra. The contact stated that there were holes in the subframe of the vehicle. The local dealer was contacted and informed the contact that the subframe was not treated with rust inhibitor. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the dealer was not able to spray the rust inhibitor on the vehicle due to Iowa not being a cold state. The approximate failure mileage was 134,000.

RUST PROBLEM IN FRAME AND REAR CROSSMEMBER

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND THERE WAS A HOLE BEHIND THE DRIVER'S SIDE DOOR. THE CONTACT CALLED ACTON TOYOTA OF LITTLETON (221 GREAT RD, LITTLETON, MA 01460, (978) 263-1500) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 220,000.

FRAME IS SEVERELY RUSTED AND CALLED ABOUT A PREVIOUS RECALL TO REPLACE THE FRAME BUT THEY TOLD ME THAT I HAD JUST MISSED IT AND THE RECALL HAD ENDED? I TOLD THEM THAT I HAD THE TRUCK AT THE TIME OF THE RECALL BUT WAS NEVER NOTIFIED OF THE RECALL. I HAD RECEIVED OTHER PROMOTIONS ABOUT NEW VEHICLE DISCOUNTS FOR TOYOTA OWNERS, BUT NEVER ABOUT ANY RECALL ON THE TRUCK AT ALL? NOW THE FRAME IS RUSTED EVEN WORSE BUT I HAVE TO CONTINUE TO DRIVE THE TRUCK BECAUSE I CANNOT AFFORD ANOTHER VEHICLE AT THIS TIME! THE OTHER DAY I PULLED INTO MY DRIVEWAY AND NOTICED THE VEHICLE MAKING A NOISE AND WHEN I LOOKED UNDER THE VEHICLE, THE FUEL TANK STRAP HAD RUSTED AND FELL APART AND THE FUEL TANK WAS HANGING DOWN. I HAD TO TAKE A RATCHET STRAP AND STRAP THE FUEL TANK BACK UP TO THE FRAME BECAUSE I HAVE TO HAVE THE TRUCK TO DRIVE TO WORK. I LOOK NOW AND THERE IS A RECALL ABOUT THE CORROSION ON THE FUEL TANK STRAPS AND ON THE SPARE TIRE CARRIER AND SUCH AND YET AGAIN I WAS NOT NOTIFIED ABOUT THE RECALL. HAD THE FUEL TANK NOT FELL OUT ON ME AND THEN ME LOOK ON YOUR SITE TO FIND OUT ABOUT IT, I WOULD AGAIN NOT HAVE KNOWN THERE EVEN WAS A RECALL UNTIL IT WAS TOO LATE TO DO ANYTHING ABOUT IT ! I NEED TO KNOW WHAT CAN BE DONE ABOUT GETTING TOYOTA TO HONOR THE FRAME REPLACEMENT RECALL ON MY TRUCK THAT I WAS NEVER NOTIFIED ABOUT EVEN THOUGH I KNOW THAT THEY KNEW I OWNED IT BECAUSE OF THE OTHER MAIL THEY HAD SENT ME ABOUT NEW VEHICLE OFFERS FOR CURRENT TOYOTA OWNERS? ANY AND ALL HELP APPRECIATED AS I CANNOT AFFORD TO BUY ANOTHER TRUCK HAVING SO MUCH MONEY IN THIS ONE THAT IS EVENTUALLY GOING TO BREAK IN HALF AS I DRIVE IT DOWN THE ROAD WHICH IS NOT SAFE FOR ME OR ANYONE ELSE ON THE ROAD AROUND ME. I LIVE IN KENTUCKY WHERE IS ONE OF THE PRIMARY AREAS FOR SALT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR CROSS MEMBERS ON BOTH SIDES AND THE FRAME WERE SEVERELY CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

FRAME IS RUSTED AND WON'T PASS INSPECTION. HAVE ALREADY REPLACED FENDER AND BOX

"TOYOTA RECALLS" CHASIS/FRAME - I HAD EVERY RECALL OR SERVICE BULLETIN COMPLETED BY TOYOTA SALES/SERVICE IN OUR AREA. TOYOTA'S FIX FOR THE FRAME RUST DID NOT WORK. I WAS INFORMED THIS WEEK THAT THERE ARE NOW HOLES IN THE FRAME. THE TAILGATE IS RUSTING ALONG WITH THE BED OF THE TRUCK AS I WAS ABLE TO SEE THE UNDERNEATH OF THE BED WHEN THE TOYOTA DEALERSHIP PUT IT UP ON THE HOSIT YESTERDAY. THIS TRUCK HAS BEEN MAINTAINED PROPERLY, HAS APPROXIMATELY 135,000 MILES ON IT, AND THE BODY IS STILL IN GOOD CONDITION. ALTHOUGH I WAS NOTIFIED THIS WEEK ABOUT THE FRAME, IT'S HAS BEEN ON GOING FOR SOME TIME AND I DO NOT UNDERSTAND WHY NO ONE IN THE LAST 2 YEARS INFORMED US OF THE FRAME RUST DAMAGE. EVEN THE TOYOTA SERVICE DEPARTMENT THAT HAD SERVICED THE VEHICLE EARLIER THIS YEAR DID NOT INFORM ME OF THE EXTENT OF FRAME RUST DAMAGE.

2002 TOYOTA TUNDRA SR5 FRAME WAS SPRAYED WITH UNDERCOATING PER RECALL WHEN IT SHOULD HAVE BEEN REPLACED. NOW FRAME HAS HOLES 1" WIDE 4" LONG BEHIND FRONT TIRES ON BOTH SIDES. BODY STILL LOOKS NEW. I SEE TRUCKS FOR SALE THAT ARE RUSTED OUT BEYOND REPAIR BUT HAVE NEW FRAMES.

THE CHASSIS OF THE TRUCK IS VERY DAMAGED BY RUST, IN SOME PARTS IT EVEN HAS HOLES, SO I DO NOT KNOW IF IT IS VERY SAFE TO HANDLE IT. I BOUGHT IT AT A CAR DEALER A FEW WEEKS AGO, I THOUGHT IT WAS JUST A BIT OF RUST ... BUT WHEN I CHECKED IT OUT BETTER I NOW FIND THAT THE RUST REALLY HARMS THE STRUCTURE, ANOTHER PROBLEM ... IT GIVES OFF A STRONG SMELL OF GASOLINE. ..

FRAME OF TRUCK WAS TOTALLY RUSTED OUT AND VEHICLE WAS CONSIDERED "NON-DRIVABLE", BY TOYOTA DEALERSHIP. TOYOTA DEALERSHIP "CHECKED" THE FRAME IN 2011 AND SAID IT WAS "FINE" AND WE HAVE ONLY DRIVEN THE TRUCK 40,000 MILES SINCE. THEY SAID TO SALVAGE THE TRUCK BUT IT ONLY HAS 127,000 MILES ON IT!!!! CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT HARR TOYOTA (100 GOLD STAR BLVD, WORCESTER, MA 01606, (508) 471-2530) IT WAS DISCOVERED THAT THE ENTIRE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 157,000. *BF CONSUMER STATED BRAKES AND ROTORS REPLACED.*JB

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, IT WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE SUB FRAME HAD EXTENSIVE RUSTING AND CORROSION. THE CONTACT WAS INFORMED THAT THE SECTION CONNECTING THE CABIN TO THE BED OF THE TRUCK WAS SEVERELY DAMAGED BY THE CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE LOCAL DEALER FIRST TEAM TOYOTA (3400 WESTERN BRANCH BLVD, CHESAPEAKE, VA) WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE 195,000.

DURING AN OIL CHANGE THE MECHANIC NOTICED THE FRAME JUST IN FRONT OF THE LEAF SPRING BRACKET WAS SEVERELY RUSTED THROUGH MAKING IT DANGEROUS TO DRIVE. WE DID HAVE TOYOTA SUPPOSEDLY ADDRESS A POTENTIAL RUST SITUATION IN 2012. HOWEVER, THIS DAMAGE SHOULD NOT HAVE OCCURRED IF THIS WAS SUPPOSEDLY ADDRESSED. WE HAVE CONTACTED TOYOTA AND THEY HAVE TOLD US THAT THERE IS NO ASSISTANCE THAT THEY CAN PROVIDE AT THIS TIME. WE ARE CONCERNED THAT THERE ARE POTENTIALLY MANY OTHER VEHICLES WITH THE SAME ISSUE AND ARE TOTALLY UNAWARE OF THEIR DANGEROUS SITUATION.